The first table below looks at the demand for the Service Desk Team Leader role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Service Desk Team Lead
Rank 433 421 406
Rank change year-on-year
-12 -15
Permanent jobs requiring a Service Desk Team Leader 8 17 13
As % of all permanent IT jobs located in the South East 0.036% 0.072% 0.058%
As % of the Job Titles category 0.038% 0.075% 0.061%
Number of salaries quoted 8 15 12
Average salary £33,000 £31,000 £37,500
Average salary % change year-on-year
+6.45% -17.33%
90% offered a salary of more than £32,100 £26,600 £28,550
10% offered a salary of more than £38,250 £39,000 £41,500
UK excluding London average salary £31,500 £30,750 £34,000
% change year-on-year
+2.43% -9.55%
All Job Titles
South East
Permanent IT job ads with a match in the
Job Titles category
21050 22607 21256
As % of all permanent IT jobs located in the South East 94.89% 95.23% 94.42%
Number of salaries quoted 17463 19538 18266
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Team Leader
England

Service Desk Team Leader
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader across the South East region as a proportion of the total demand within the Job Titles category.

South East Service Desk Team Leader Jobs Demand Trend

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the South East region.

South East Service Desk Team Leader Salary Trend

Service Desk Team Leader
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the South East region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Oxfordshire -19 4 £33,000 +20.00%
Surrey +10 2 £36,500 +14.96%
Berkshire +10 1 £37,500 +50.00%
Hampshire - 1 £30,000 -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 11 (52.38%) Active Directory
2 10 (47.62%) Windows
3 9 (42.86%) ITIL
4 7 (33.33%) Finance
5 5 (23.81%) SLA
6 4 (19.05%) Telecoms
6 4 (19.05%) MS Office
6 4 (19.05%) Incident Management
6 4 (19.05%) Problem Management
7 3 (14.29%) Windows 7
7 3 (14.29%) Manufacturing
7 3 (14.29%) Service Delivery
8 2 (9.524%) Management Information System
8 2 (9.524%) Microsoft
8 2 (9.524%) MS Excel
8 2 (9.524%) Windows XP
8 2 (9.524%) MS Visio
8 2 (9.524%) MS Exchange
8 2 (9.524%) Windows Server 2003
8 2 (9.524%) Remedy
8 2 (9.524%) Blackberry
8 2 (9.524%) Blackberry Enterprise Server
8 2 (9.524%) Enterprise Software
8 2 (9.524%) Continuous Improvement
9 1 (4.762%) Change Control
9 1 (4.762%) Office 365
9 1 (4.762%) Windows 8
9 1 (4.762%) Windows Server 2012
9 1 (4.762%) Service Desk Management
9 1 (4.762%) MCITP

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.524%) MS Exchange
1 2 (9.524%) Blackberry Enterprise Server
2 1 (4.762%) SharePoint
Applications
1 4 (19.05%) MS Office
2 2 (9.524%) MS Excel
2 2 (9.524%) MS Visio
3 1 (4.762%) Office 365
Database & Business Intelligence
1 1 (4.762%) Crystal Reports
General
1 7 (33.33%) Finance
2 4 (19.05%) Telecoms
3 3 (14.29%) Manufacturing
4 1 (4.762%) Retail
Miscellaneous
1 2 (9.524%) Management Information System
1 2 (9.524%) Blackberry
1 2 (9.524%) Enterprise Software
2 1 (4.762%) Statistics
Operating Systems
1 10 (47.62%) Windows
2 3 (14.29%) Windows 7
3 2 (9.524%) Windows XP
3 2 (9.524%) Windows Server 2003
4 1 (4.762%) Windows 8
4 1 (4.762%) Windows Server 2012
4 1 (4.762%) Windows Vista
Processes & Methodologies
1 9 (42.86%) ITIL
2 4 (19.05%) Incident Management
2 4 (19.05%) Problem Management
3 3 (14.29%) Service Delivery
4 2 (9.524%) Continuous Improvement
5 1 (4.762%) Change Control
5 1 (4.762%) Service Desk Management
5 1 (4.762%) ITIL V3
5 1 (4.762%) Performance Management
5 1 (4.762%) Asset Management
5 1 (4.762%) Configuration Management
5 1 (4.762%) Information Security
5 1 (4.762%) Workflow
5 1 (4.762%) Service Management
Qualifications
1 1 (4.762%) MCITP
1 1 (4.762%) Microsoft Certification
1 1 (4.762%) ITIL Certification
1 1 (4.762%) MCSE
Quality Assurance & Compliance
1 5 (23.81%) SLA
2 1 (4.762%) PCI DSS
2 1 (4.762%) ISO/IEC 27001
System Software
1 11 (52.38%) Active Directory
2 1 (4.762%) VMware Infrastructure
Vendors
1 2 (9.524%) Microsoft
1 2 (9.524%) Remedy
2 1 (4.762%) Computacenter
2 1 (4.762%) Citrix
2 1 (4.762%) VMware
Milton Keynes, Buckinghamshire
Skills: ITIL, Leadership, Excellent Communication and Customer Service Skills... The organisation is looking for a Service Desk Team Lead to oversee the Service Desk Support Team. The successful...
ComputAppoint
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 17 May 2013