The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 392 410 422
Rank change year-on-year
+18 +12
Permanent jobs requiring a Service Desk Team Leader 46 17 24
As % of all permanent IT jobs located in the South East 0.21% 0.080% 0.10%
As % of the Job Titles category 0.22% 0.085% 0.11%
Number of salaries quoted 44 13 24
Average salary £35,000 £27,685 £30,000
Average salary % change year-on-year
+26.42% -7.71%
90% offered a salary of more than £30,050 £26,450 £22,950
10% offered a salary of more than £38,850 £39,350 £36,750
UK excluding London average salary £33,000 £28,750 £29,500
% change year-on-year
+14.78% -2.54%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20563 20090 21958
As % of all permanent IT jobs located in the South East 95.45% 94.87% 95.42%
Number of salaries quoted 16586 16149 19149
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the South East

Service Desk Team Leader
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the South East region.

Service Desk Team Leader Salary Trend in the South East

Service Desk Team Leader
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the South East region over the 3 months to 24 December 2014.

Service Desk Team Leader Salary Histogram in the South East

Service Desk Team Leader
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the South East region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +28 28 £35,000 +9.37% 1
Surrey +1 8 £34,250 -19.41%
West Sussex +3 4 £38,750 +47.61%
Oxfordshire - 3 £21,500 - 3
Berkshire - 2 £32,750 -
Hampshire -29 1 £37,500 +35.45%
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the South East

For the 6 months to 24 December 2014, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 48 (63.16%) ITIL
2 29 (38.16%) Service Delivery
3 28 (36.84%) SLA
4 23 (30.26%) Line Management
5 22 (28.95%) Microsoft
6 18 (23.68%) ITIL Certification
7 17 (22.37%) Cisco
7 17 (22.37%) Incident Management
8 16 (21.05%) Performance Management
9 13 (17.11%) Service Management
10 12 (15.79%) MS Excel
10 12 (15.79%) Mentoring
11 11 (14.47%) CCNA
11 11 (14.47%) Cisco Certification
12 9 (11.84%) Dell
12 9 (11.84%) Continuous Improvement
12 9 (11.84%) People Management
13 8 (10.53%) MS Office
13 8 (10.53%) Windows
13 8 (10.53%) IBM
14 7 (9.21%) Citrix
14 7 (9.21%) SolarWinds
14 7 (9.21%) Process Improvement
14 7 (9.21%) Transition Management
14 7 (9.21%) Kalman Filter
15 6 (7.89%) Active Directory
15 6 (7.89%) Finance
16 5 (6.58%) Project Management
16 5 (6.58%) ITSM
16 5 (6.58%) Workflow

Service Desk Team Leader
Top Related IT Skills in the South East by Category

For the 6 months to 24 December 2014, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.26%) MS Exchange
2 2 (2.63%) Exchange Server 2007
3 1 (1.32%) SharePoint 2010
3 1 (1.32%) Exchange Server 2010
3 1 (1.32%) Exchange Server 2013
3 1 (1.32%) Exchange Server 2003
3 1 (1.32%) SharePoint
Applications
1 12 (15.79%) MS Excel
2 8 (10.53%) MS Office
Communications & Networking
1 2 (2.63%) VPN
1 2 (2.63%) Firewall
2 1 (1.32%) Broadband
2 1 (1.32%) TCP/IP
Database & Business Intelligence
1 2 (2.63%) SQL Server
2 1 (1.32%) SQL Server 2008
General
1 6 (7.89%) Finance
2 1 (1.32%) Retail
Miscellaneous
1 2 (2.63%) Management Information System
1 2 (2.63%) Analytical Skills
2 1 (1.32%) EPoS
2 1 (1.32%) IVR
2 1 (1.32%) Statistics
2 1 (1.32%) EqualLogic
2 1 (1.32%) Enterprise Storage
Operating Systems
1 8 (10.53%) Windows
2 3 (3.95%) Windows Server 2008
2 3 (3.95%) Windows 7
3 2 (2.63%) Windows Server 2012
4 1 (1.32%) Windows XP
4 1 (1.32%) Windows Server 2003
4 1 (1.32%) Windows Vista
Processes & Methodologies
1 48 (63.16%) ITIL
2 29 (38.16%) Service Delivery
3 23 (30.26%) Line Management
4 17 (22.37%) Incident Management
5 16 (21.05%) Performance Management
6 13 (17.11%) Service Management
7 12 (15.79%) Mentoring
8 9 (11.84%) People Management
8 9 (11.84%) Continuous Improvement
9 7 (9.21%) Process Improvement
9 7 (9.21%) Transition Management
9 7 (9.21%) Kalman Filter
10 5 (6.58%) ITSM
10 5 (6.58%) Workflow
10 5 (6.58%) Project Management
11 4 (5.26%) Numerical Analysis
11 4 (5.26%) Asset Management
12 3 (3.95%) Problem Management
12 3 (3.95%) QMS
12 3 (3.95%) Change Management
Programming Languages
1 1 (1.32%) SQL
Qualifications
1 18 (23.68%) ITIL Certification
2 11 (14.47%) CCNA
2 11 (14.47%) Cisco Certification
3 3 (3.95%) ITIL Foundation Certificate
4 1 (1.32%) Microsoft Certification
4 1 (1.32%) MCP
4 1 (1.32%) MCSE
4 1 (1.32%) MCSA
4 1 (1.32%) MCITP
4 1 (1.32%) SC Cleared
4 1 (1.32%) Security Cleared
Quality Assurance & Compliance
1 28 (36.84%) SLA
System Software
1 6 (7.89%) Active Directory
2 1 (1.32%) VMware Infrastructure
2 1 (1.32%) Hyper-V
2 1 (1.32%) XenApp
Systems Management
1 1 (1.32%) SCCM
1 1 (1.32%) Cisco UCCX
Vendors
1 22 (28.95%) Microsoft
2 17 (22.37%) Cisco
3 9 (11.84%) Dell
4 8 (10.53%) IBM
5 7 (9.21%) SolarWinds
5 7 (9.21%) Citrix
6 1 (1.32%) NetApp
6 1 (1.32%) Apple
6 1 (1.32%) VMware
Milton Keynes
Claremont Consulting Limited
Salary: £30000.00 - £41000.00 per annum + plus many benefits
Posted: 6 days ago