The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 416 388 417
Rank change year-on-year
-28 +29
Permanent jobs requiring a Service Desk Team Leader 30 45 21
As % of all permanent IT jobs located in the South East 0.14% 0.21% 0.094%
As % of the Job Titles category 0.15% 0.22% 0.098%
Number of salaries quoted 25 39 21
Average salary £32,500 £29,000 £35,000
Average salary % change year-on-year
+12.06% -17.14%
90% offered a salary of more than £23,300 £27,500 £27,500
10% offered a salary of more than £37,500 £35,250 £40,000
UK excluding London average salary £28,500 £29,000 £30,000
% change year-on-year
-1.72% -3.33%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20486 20531 21455
As % of all permanent IT jobs located in the South East 94.71% 95.03% 95.53%
Number of salaries quoted 16180 16932 18369
Average salary £41,500 £42,000 £40,000
Average salary % change year-on-year
-1.19% +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £58,500 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the South East

Service Desk Team Leader
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the South East region.

Service Desk Team Leader Salary Trend in the South East

Service Desk Team Leader
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the South East region over the 3 months to 22 October 2014.

Service Desk Team Leader Salary Histogram in the South East

Service Desk Team Leader
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the South East region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +6 10 £35,000 +9.37% 4
Hampshire -28 7 £26,500 -4.28% 1
Surrey -4 6 £33,750 -10.00%
Oxfordshire - 3 £21,500 - 1
West Sussex - 2 £39,000 - 1
Berkshire -8 1 - -
East Sussex - 1 £28,500 -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the South East

For the 6 months to 22 October 2014, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 44 (73.33%) ITIL
2 30 (50.00%) Service Delivery
3 29 (48.33%) SLA
4 25 (41.67%) ITIL Certification
5 20 (33.33%) Line Management
6 19 (31.67%) Microsoft
7 13 (21.67%) MS Excel
7 13 (21.67%) Service Management
8 12 (20.00%) Incident Management
9 10 (16.67%) Cisco
9 10 (16.67%) People Management
10 9 (15.00%) MS Office
10 9 (15.00%) Windows
11 8 (13.33%) Active Directory
11 8 (13.33%) Analytical Skills
11 8 (13.33%) Mentoring
12 7 (11.67%) Performance Management
13 6 (10.00%) Workflow
13 6 (10.00%) Finance
14 5 (8.33%) ITSM
14 5 (8.33%) Numerical Analysis
14 5 (8.33%) Continuous Improvement
15 4 (6.67%) Resource Management
15 4 (6.67%) Windows Server 2008
15 4 (6.67%) SolarWinds
15 4 (6.67%) Windows 7
15 4 (6.67%) Windows Server 2012
15 4 (6.67%) Kalman Filter
15 4 (6.67%) Asset Management
15 4 (6.67%) Change Management

Service Desk Team Leader
Top Related IT Skills in the South East by Category

For the 6 months to 22 October 2014, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.00%) MS Exchange
2 2 (3.33%) Exchange Server 2007
3 1 (1.67%) SharePoint
3 1 (1.67%) IIS
3 1 (1.67%) Exchange Server 2003
3 1 (1.67%) SharePoint 2010
3 1 (1.67%) Exchange Server 2010
3 1 (1.67%) Exchange Server 2013
Applications
1 13 (21.67%) MS Excel
2 9 (15.00%) MS Office
Cloud Services
1 1 (1.67%) Microsoft Azure
Communications & Networking
1 4 (6.67%) VPN
2 2 (3.33%) TCP/IP
3 1 (1.67%) DNS
3 1 (1.67%) SSL
3 1 (1.67%) Broadband
3 1 (1.67%) DHCP
3 1 (1.67%) FTP
Database & Business Intelligence
1 3 (5.00%) SQL Server
2 2 (3.33%) SQL Server 2008
3 1 (1.67%) SQL Server 2005
General
1 6 (10.00%) Finance
2 2 (3.33%) Retail
2 2 (3.33%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.67%) MSMQ
Miscellaneous
1 8 (13.33%) Analytical Skills
2 2 (3.33%) Statistics
2 2 (3.33%) EPoS
3 1 (1.67%) IVR
3 1 (1.67%) AS400
Operating Systems
1 9 (15.00%) Windows
2 4 (6.67%) Windows Server 2008
2 4 (6.67%) Windows 7
2 4 (6.67%) Windows Server 2012
3 2 (3.33%) Windows Server 2003
4 1 (1.67%) Windows XP
4 1 (1.67%) UNIX
4 1 (1.67%) Linux
4 1 (1.67%) Windows Vista
4 1 (1.67%) Windows Mobile
Processes & Methodologies
1 44 (73.33%) ITIL
2 30 (50.00%) Service Delivery
3 20 (33.33%) Line Management
4 13 (21.67%) Service Management
5 12 (20.00%) Incident Management
6 10 (16.67%) People Management
7 8 (13.33%) Mentoring
8 7 (11.67%) Performance Management
9 6 (10.00%) Workflow
10 5 (8.33%) ITSM
10 5 (8.33%) Numerical Analysis
10 5 (8.33%) Continuous Improvement
11 4 (6.67%) Resource Management
11 4 (6.67%) Kalman Filter
11 4 (6.67%) Asset Management
11 4 (6.67%) Change Management
12 3 (5.00%) Quality Management
12 3 (5.00%) Problem Management
12 3 (5.00%) QMS
12 3 (5.00%) Change Control
Programming Languages
1 3 (5.00%) SQL
2 1 (1.67%) T-SQL
Qualifications
1 25 (41.67%) ITIL Certification
2 4 (6.67%) Cisco Certification
2 4 (6.67%) CCNA
3 3 (5.00%) ITIL Foundation Certificate
3 3 (5.00%) SC Cleared
3 3 (5.00%) Security Cleared
4 1 (1.67%) MCP
4 1 (1.67%) MCSE
4 1 (1.67%) MCSA
4 1 (1.67%) Microsoft Certification
4 1 (1.67%) MCITP
Quality Assurance & Compliance
1 29 (48.33%) SLA
2 1 (1.67%) Sarbanes-Oxley
System Software
1 8 (13.33%) Active Directory
2 1 (1.67%) XenApp
Systems Management
1 1 (1.67%) SCCM
1 1 (1.67%) Cisco UCCX
Vendors
1 19 (31.67%) Microsoft
2 10 (16.67%) Cisco
3 4 (6.67%) SolarWinds
3 4 (6.67%) Citrix
4 3 (5.00%) IBM
4 3 (5.00%) Dell
5 2 (3.33%) HP
6 1 (1.67%) Sun
6 1 (1.67%) VMware
Milton Keynes, Buckinghamshire
ComputAppoint
Salary: £40000 per annum + 15% Shift Allowance
Posted: 10 hours ago
Burgess Hill, West Sussex
Owen Daniels Consultancy
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago
Oxfordshire
Roc Search
Salary: £20000 - £23000 per annum
Posted: 5 days ago
Milton Keynes
Claremont Consulting Limited
Salary: £30000.00 - £40000.00 per annum + 15% Shift Allowance
Posted: 6 days ago
Milton Keynes
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 7 days ago
Fareham
Spectrum IT
Salary: £35000 - £40000 per annum + benefits
Posted: 8 days ago