The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 413 379 434
Rank change year-on-year
-34 +55
Permanent jobs requiring a Service Desk Team Leader 27 47 13
As % of all permanent IT jobs located in the South East 0.12% 0.22% 0.058%
As % of the Job Titles category 0.13% 0.23% 0.061%
Number of salaries quoted 23 45 13
Average salary £32,500 £30,000 £35,000
Average salary % change year-on-year
+8.33% -14.28%
90% offered a salary of more than £26,050 £27,500 £30,200
10% offered a salary of more than £38,700 £36,500 £39,500
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20812 20072 21481
As % of all permanent IT jobs located in the South East 94.58% 95.02% 95.33%
Number of salaries quoted 16304 16603 18379
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Team Leader
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the South East

Service Desk Team Leader
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the South East region.

Service Desk Team Leader Salary Trend in the South East

Service Desk Team Leader
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the South East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -30 7 £26,500 -8.62%
Oxfordshire +10 5 £36,000 +10.76% 1
Buckinghamshire +6 5 £26,000 -18.75% 2
Berkshire +3 4 £39,000 +4.00% 1
Surrey 0 4 £33,000 +1.53% 1
West Sussex - 1 £39,000 - 1
East Sussex - 1 £28,500 -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the South East

For the 6 months to 19 September 2014, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 44 (81.48%) ITIL
2 26 (48.15%) Service Delivery
3 25 (46.30%) ITIL Certification
4 21 (38.89%) SLA
5 16 (29.63%) Line Management
6 15 (27.78%) Microsoft
7 13 (24.07%) Service Management
8 12 (22.22%) Incident Management
8 12 (22.22%) MS Excel
9 10 (18.52%) Windows
9 10 (18.52%) Active Directory
10 8 (14.81%) Analytical Skills
11 7 (12.96%) Mentoring
11 7 (12.96%) Cisco
12 6 (11.11%) MS Office
12 6 (11.11%) People Management
12 6 (11.11%) Performance Management
13 5 (9.26%) Numerical Analysis
13 5 (9.26%) Workflow
13 5 (9.26%) Finance
14 4 (7.41%) ITSM
14 4 (7.41%) VPN
14 4 (7.41%) Windows 7
14 4 (7.41%) Resource Management
15 3 (5.56%) SC Cleared
15 3 (5.56%) Security Cleared
15 3 (5.56%) Windows Server 2008
15 3 (5.56%) Asset Management
15 3 (5.56%) Continuous Improvement
15 3 (5.56%) Windows Server 2012

Service Desk Team Leader
Top Related IT Skills in the South East by Category

For the 6 months to 19 September 2014, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.56%) MS Exchange
2 2 (3.70%) Exchange Server 2007
3 1 (1.85%) SharePoint 2010
3 1 (1.85%) Exchange Server 2010
3 1 (1.85%) Exchange Server 2013
3 1 (1.85%) Exchange Server 2003
3 1 (1.85%) IIS
3 1 (1.85%) SharePoint
Applications
1 12 (22.22%) MS Excel
2 6 (11.11%) MS Office
Cloud Services
1 1 (1.85%) Microsoft Azure
Communications & Networking
1 4 (7.41%) VPN
2 2 (3.70%) TCP/IP
3 1 (1.85%) DNS
3 1 (1.85%) SSL
3 1 (1.85%) Broadband
3 1 (1.85%) DHCP
3 1 (1.85%) FTP
Database & Business Intelligence
1 2 (3.70%) SQL Server
2 1 (1.85%) SQL Server 2005
2 1 (1.85%) SQL Server 2008
General
1 5 (9.26%) Finance
2 2 (3.70%) Legal
2 2 (3.70%) Retail
3 1 (1.85%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.85%) MSMQ
Miscellaneous
1 8 (14.81%) Analytical Skills
2 2 (3.70%) Statistics
2 2 (3.70%) EPoS
3 1 (1.85%) AS400
3 1 (1.85%) IVR
Operating Systems
1 10 (18.52%) Windows
2 4 (7.41%) Windows 7
3 3 (5.56%) Windows Server 2012
3 3 (5.56%) Windows Server 2008
4 2 (3.70%) Windows Server 2003
5 1 (1.85%) Windows Mobile
5 1 (1.85%) Windows Vista
5 1 (1.85%) Linux
5 1 (1.85%) Windows XP
5 1 (1.85%) UNIX
Processes & Methodologies
1 44 (81.48%) ITIL
2 26 (48.15%) Service Delivery
3 16 (29.63%) Line Management
4 13 (24.07%) Service Management
5 12 (22.22%) Incident Management
6 7 (12.96%) Mentoring
7 6 (11.11%) Performance Management
7 6 (11.11%) People Management
8 5 (9.26%) Numerical Analysis
8 5 (9.26%) Workflow
9 4 (7.41%) ITSM
9 4 (7.41%) Resource Management
10 3 (5.56%) Problem Management
10 3 (5.56%) Continuous Improvement
10 3 (5.56%) Asset Management
10 3 (5.56%) Change Management
11 2 (3.70%) Root Cause Analysis
11 2 (3.70%) Business Transformation
12 1 (1.85%) Kalman Filter
12 1 (1.85%) CRM
Programming Languages
1 3 (5.56%) SQL
2 1 (1.85%) T-SQL
Qualifications
1 25 (46.30%) ITIL Certification
2 3 (5.56%) SC Cleared
2 3 (5.56%) Security Cleared
3 2 (3.70%) ITIL Foundation Certificate
4 1 (1.85%) MCITP
4 1 (1.85%) MCP
4 1 (1.85%) MCSE
4 1 (1.85%) MCSA
4 1 (1.85%) CCNA
4 1 (1.85%) Cisco Certification
4 1 (1.85%) Microsoft Certification
Quality Assurance & Compliance
1 21 (38.89%) SLA
2 1 (1.85%) Sarbanes-Oxley
2 1 (1.85%) QA
System Software
1 10 (18.52%) Active Directory
2 1 (1.85%) XenApp
Systems Management
1 1 (1.85%) SCCM
1 1 (1.85%) Cisco UCCX
Vendors
1 15 (27.78%) Microsoft
2 7 (12.96%) Cisco
3 3 (5.56%) IBM
3 3 (5.56%) Sun
3 3 (5.56%) Dell
3 3 (5.56%) Citrix
3 3 (5.56%) VMware
4 2 (3.70%) HP
5 1 (1.85%) SolarWinds
Oxfordshire
Roc Search
Salary: £20000 - £23000 per annum
Posted: 2 days ago
Horsham, West Sussex
Cyber Team
Salary: From £36,000 to £40,000 per annum Plus Excellent Benefits package
Posted: 2 days ago
Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 2 days ago
Reigate, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £36000 per annum + Benefits
Posted: 3 days ago
Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 12 days ago