The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 382 390 432
Rank change year-on-year
+8 +42
Permanent jobs requiring a Service Desk Team Leader 48 20 15
As % of all permanent IT jobs located in the South East 0.23% 0.099% 0.068%
As % of the Job Titles category 0.25% 0.10% 0.071%
Number of salaries quoted 46 20 12
Average salary £35,500 £27,685 £29,750
Average salary % change year-on-year
+28.22% -6.94%
90% offered a salary of more than £32,750 £26,000 £26,000
10% offered a salary of more than £42,000 £37,500 £33,000
UK excluding London average salary £33,000 £28,500 £26,500
% change year-on-year
+15.78% +7.54%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19529 19154 21142
As % of all permanent IT jobs located in the South East 95.58% 94.65% 95.17%
Number of salaries quoted 15938 15316 18330
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £62,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the South East

Service Desk Team Leader
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the South East region.

Service Desk Team Leader Salary Trend in the South East

Service Desk Team Leader
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the South East region over the 3 months to 29 January 2015.

Service Desk Team Leader Salary Histogram in the South East

Service Desk Team Leader
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the South East region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire - 27 £35,500 - 3
Surrey -5 7 £34,500 +32.69%
Berkshire - 6 £45,000 - 1
West Sussex +3 5 £38,500 +40.00%
Hampshire -41 2 - - 2
Oxfordshire - 1 £21,500 -
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the South East

For the 6 months to 29 January 2015, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 49 (59.04%) ITIL
2 30 (36.14%) Microsoft
3 29 (34.94%) SLA
4 26 (31.33%) Service Delivery
5 25 (30.12%) Incident Management
6 22 (26.51%) Performance Management
7 20 (24.10%) Cisco
8 19 (22.89%) Line Management
9 12 (14.46%) Mentoring
9 12 (14.46%) Continuous Improvement
9 12 (14.46%) Dell
9 12 (14.46%) ITIL Certification
10 11 (13.25%) Service Management
10 11 (13.25%) IBM
10 11 (13.25%) CCNA
10 11 (13.25%) MS Excel
10 11 (13.25%) Cisco Certification
11 10 (12.05%) Citrix
12 9 (10.84%) People Management
13 8 (9.64%) Process Improvement
13 8 (9.64%) Transition Management
13 8 (9.64%) Windows
14 7 (8.43%) Active Directory
14 7 (8.43%) SolarWinds
14 7 (8.43%) Kalman Filter
15 6 (7.23%) Windows Server 2008
15 6 (7.23%) MS Exchange
15 6 (7.23%) Project Management
16 5 (6.02%) Hyper-V
16 5 (6.02%) XenApp

Service Desk Team Leader
Top Related IT Skills in the South East by Category

For the 6 months to 29 January 2015, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.23%) MS Exchange
2 1 (1.20%) Exchange Server 2013
2 1 (1.20%) Exchange Server 2010
Applications
1 11 (13.25%) MS Excel
2 4 (4.82%) MS Office
Communications & Networking
1 4 (4.82%) NetScaler
1 4 (4.82%) iSCSI
1 4 (4.82%) Wireshark
1 4 (4.82%) SAN
1 4 (4.82%) DHCP
1 4 (4.82%) DNS
2 3 (3.61%) Firewall
3 1 (1.20%) Broadband
Database & Business Intelligence
1 2 (2.41%) SQL Server
2 1 (1.20%) SQL Server 2008
General
1 4 (4.82%) Finance
2 2 (2.41%) Retail
Miscellaneous
1 3 (3.61%) Management Information System
2 2 (2.41%) Analytical Skills
3 1 (1.20%) EqualLogic
3 1 (1.20%) Enterprise Storage
Operating Systems
1 8 (9.64%) Windows
2 6 (7.23%) Windows Server 2008
3 4 (4.82%) Windows Server 2003
3 4 (4.82%) Windows XP
4 2 (2.41%) Windows Server 2012
Processes & Methodologies
1 49 (59.04%) ITIL
2 26 (31.33%) Service Delivery
3 25 (30.12%) Incident Management
4 22 (26.51%) Performance Management
5 19 (22.89%) Line Management
6 12 (14.46%) Mentoring
6 12 (14.46%) Continuous Improvement
7 11 (13.25%) Service Management
8 9 (10.84%) People Management
9 8 (9.64%) Process Improvement
9 8 (9.64%) Transition Management
10 7 (8.43%) Kalman Filter
11 6 (7.23%) Project Management
12 5 (6.02%) Workflow
13 4 (4.82%) Coaching
13 4 (4.82%) Root Cause Analysis
13 4 (4.82%) ITSM
13 4 (4.82%) Asset Management
13 4 (4.82%) Resource Management
14 3 (3.61%) Quality Management
Programming Languages
1 4 (4.82%) SQL
Qualifications
1 12 (14.46%) ITIL Certification
2 11 (13.25%) CCNA
2 11 (13.25%) Cisco Certification
3 4 (4.82%) SC Cleared
3 4 (4.82%) Security Cleared
3 4 (4.82%) CCA
3 4 (4.82%) Citrix Certification
4 3 (3.61%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 29 (34.94%) SLA
System Software
1 7 (8.43%) Active Directory
2 5 (6.02%) Hyper-V
2 5 (6.02%) XenApp
2 5 (6.02%) VMware Infrastructure
3 4 (4.82%) vSphere
3 4 (4.82%) Microsoft App-V
3 4 (4.82%) XenServer
3 4 (4.82%) XenDesktop
3 4 (4.82%) Terminal Services
Systems Management
1 4 (4.82%) EdgeSight
1 4 (4.82%) SCCM
1 4 (4.82%) SCOM
Vendors
1 30 (36.14%) Microsoft
2 20 (24.10%) Cisco
3 12 (14.46%) Dell
4 11 (13.25%) IBM
5 10 (12.05%) Citrix
6 7 (8.43%) SolarWinds
7 5 (6.02%) VMware
8 4 (4.82%) AppSense
9 1 (1.20%) NetApp
9 1 (1.20%) Apple
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