The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 419 415 405
Rank change year-on-year
-4 -10
Permanent jobs requiring a Service Desk Team Leader 24 29 41
As % of all permanent IT jobs located in the South East 0.12% 0.13% 0.19%
As % of the Job Titles category 0.12% 0.13% 0.20%
Number of salaries quoted 17 23 41
Average salary £32,500 £33,000 £32,500
Average salary % change year-on-year
-1.51% +1.53%
90% offered a salary of more than £26,500 £25,000 £27,500
10% offered a salary of more than £44,800 £38,700 £35,000
UK excluding London average salary £30,000 £28,750 £31,500
% change year-on-year
+4.34% -8.73%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19689 21521 20964
As % of all permanent IT jobs located in the South East 94.94% 95.02% 95.07%
Number of salaries quoted 16229 17194 17286
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the South East

Service Desk Team Leader
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the South East region.

Service Desk Team Leader Salary Trend in the South East

Service Desk Team Leader
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the South East region over the 3 months to 31 July 2015.

Service Desk Team Leader Salary Histogram in the South East

Service Desk Team Leader
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the South East region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire +13 7 £43,500 +20.83%
Buckinghamshire +2 5 - - 1
Surrey +19 4 £29,000 +10.47%
Berkshire +1 3 £26,500 -30.71% 1
Hampshire -4 2 £26,250 +5.00% 1
East Sussex - 2 £30,000 -
West Sussex +6 1 £32,500 -10.95%
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2015, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 32 (56.14%) ITIL
2 22 (38.60%) SLA
3 17 (29.82%) Mentoring
4 16 (28.07%) Windows
4 16 (28.07%) Microsoft
5 14 (24.56%) Active Directory
6 12 (21.05%) MS Excel
7 11 (19.30%) Service Delivery
7 11 (19.30%) Incident Management
8 10 (17.54%) Performance Management
8 10 (17.54%) Line Management
9 9 (15.79%) MS Office
10 8 (14.04%) Service Management
10 8 (14.04%) Finance
10 8 (14.04%) Degree
11 7 (12.28%) Coaching
12 6 (10.53%) People Management
12 6 (10.53%) Information Security
12 6 (10.53%) Problem Management
12 6 (10.53%) Product Management
12 6 (10.53%) Management Information System
12 6 (10.53%) ITIL Certification
13 5 (8.77%) Telecoms
13 5 (8.77%) SAP
14 4 (7.02%) Computacenter
14 4 (7.02%) Continuous Improvement
14 4 (7.02%) Windows 7
14 4 (7.02%) SC Cleared
14 4 (7.02%) Security Cleared
15 3 (5.26%) Windows Server 2008

Service Desk Team Leader
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2015, IT jobs across the South East region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.51%) Apache
1 2 (3.51%) MS Exchange
2 1 (1.75%) Exchange Server 2010
Applications
1 12 (21.05%) MS Excel
2 9 (15.79%) MS Office
3 1 (1.75%) MS PowerPoint
Cloud Services
1 2 (3.51%) Google Analytics
Communications & Networking
1 2 (3.51%) SSH
2 1 (1.75%) LAN
2 1 (1.75%) WAN
2 1 (1.75%) SAN
Database & Business Intelligence
1 1 (1.75%) SQL Server
1 1 (1.75%) SQL Server 2008
General
1 8 (14.04%) Finance
2 5 (8.77%) Telecoms
3 1 (1.75%) Manufacturing
3 1 (1.75%) Publishing
Libraries, Frameworks & Software Standards
1 2 (3.51%) XML
1 2 (3.51%) REST
2 1 (1.75%) Application Packaging
Miscellaneous
1 6 (10.53%) Management Information System
2 2 (3.51%) Analytical Skills
3 1 (1.75%) Computer Science
3 1 (1.75%) Digital Media
Operating Systems
1 16 (28.07%) Windows
2 4 (7.02%) Windows 7
3 3 (5.26%) Windows XP
3 3 (5.26%) Windows Server 2008
4 2 (3.51%) UNIX
4 2 (3.51%) Windows Server 2012
5 1 (1.75%) Windows Server 2003
Processes & Methodologies
1 32 (56.14%) ITIL
2 17 (29.82%) Mentoring
3 11 (19.30%) Service Delivery
3 11 (19.30%) Incident Management
4 10 (17.54%) Performance Management
4 10 (17.54%) Line Management
5 8 (14.04%) Service Management
6 7 (12.28%) Coaching
7 6 (10.53%) People Management
7 6 (10.53%) Information Security
7 6 (10.53%) Product Management
7 6 (10.53%) Problem Management
8 4 (7.02%) Continuous Improvement
9 3 (5.26%) ITSM
9 3 (5.26%) CRM
10 2 (3.51%) Workflow
10 2 (3.51%) Process Improvement
10 2 (3.51%) Analytics
10 2 (3.51%) Transition Management
10 2 (3.51%) Technical Analysis
Programming Languages
1 2 (3.51%) SQL
Qualifications
1 8 (14.04%) Degree
2 6 (10.53%) ITIL Certification
3 4 (7.02%) SC Cleared
3 4 (7.02%) Security Cleared
4 3 (5.26%) Microsoft Certification
5 2 (3.51%) MCSE
Quality Assurance & Compliance
1 22 (38.60%) SLA
System Software
1 14 (24.56%) Active Directory
Systems Management
1 2 (3.51%) SCCM
Vendors
1 16 (28.07%) Microsoft
2 5 (8.77%) SAP
3 4 (7.02%) Computacenter
4 3 (5.26%) Remedy
4 3 (5.26%) IBM
5 2 (3.51%) Mitel
5 2 (3.51%) Google
5 2 (3.51%) Cognos
6 1 (1.75%) Dell
6 1 (1.75%) Citrix
6 1 (1.75%) Altiris
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