The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Incident Management
Rank 66 82 74
Rank change year-on-year
+16 -8
Permanent jobs citing Incident Management 28 18 18
As % of all permanent IT jobs located in South Wales 2.35% 1.51% 1.80%
As % of the Processes & Methodologies category 2.84% 1.81% 2.13%
Number of salaries quoted 20 10 12
Average salary £26,750 £44,000 £31,500
Average salary % change year-on-year
-39.20% +39.68%
90% offered a salary of more than £21,350 £27,950 £30,500
10% offered a salary of more than £45,250 £52,200 £55,800
UK excluding London average salary £41,750 £40,000 £39,000
% change year-on-year
+4.37% +2.56%
Incident Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
987 996 846
As % of all permanent IT jobs located in South Wales 82.87% 83.42% 84.77%
Number of salaries quoted 846 861 716
Average salary £40,000 £38,500 £35,000
Average salary % change year-on-year
+3.89% +10.00%
90% offered a salary of more than £27,000 £26,500 £27,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in South Wales

Incident Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South Wales region.

Incident Management Salary Trend in South Wales

Incident Management
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Incident Management across the South Wales region over the 3 months to 28 April 2016.

Incident Management Salary Histogram in South Wales

Incident Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South Wales region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +11 22 £27,000 -38.63%
Bridgend -4 3 £21,000 -54.34% 4
Newport - 2 £27,500 -
Incident Management
Wales

Incident Management
Top 30 Related IT Skills in South Wales

For the 6 months to 28 April 2016, IT jobs across the South Wales region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 37 (71.15%) ITIL
2 20 (38.46%) Service Management
3 19 (36.54%) Firewall
3 19 (36.54%) SLA
4 17 (32.69%) Cisco Certification
5 14 (26.92%) Remedy
5 14 (26.92%) Cisco
5 14 (26.92%) Microsoft
5 14 (26.92%) CCNA
6 13 (25.00%) Citrix
6 13 (25.00%) Linux
6 13 (25.00%) MS Excel
6 13 (25.00%) ITIL Foundation Certificate
7 12 (23.08%) Internet
7 12 (23.08%) VMware
8 11 (21.15%) Problem Management
8 11 (21.15%) Windows
8 11 (21.15%) MS Office
9 10 (19.23%) ITSM
9 10 (19.23%) Change Management
10 9 (17.31%) SQL
10 9 (17.31%) Finance
11 8 (15.38%) Logistics
12 7 (13.46%) Remedy ITSM
12 7 (13.46%) Unix
12 7 (13.46%) Solaris
12 7 (13.46%) HP
13 6 (11.54%) AIX
13 6 (11.54%) Oracle
13 6 (11.54%) PL/SQL

Incident Management
Top Related IT Skills in South Wales by Category

For the 6 months to 28 April 2016, IT jobs across the South Wales region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Applications
1 13 (25.00%) MS Excel
2 11 (21.15%) MS Office
Business Applications
1 7 (13.46%) Remedy ITSM
Cloud Services
1 2 (3.85%) SaaS
Communications & Networking
1 19 (36.54%) Firewall
2 12 (23.08%) Internet
3 2 (3.85%) Wireless
4 1 (1.92%) Cisco ASA
4 1 (1.92%) Cisco Wireless
4 1 (1.92%) IPsec
4 1 (1.92%) Network Security
4 1 (1.92%) PuTTY
4 1 (1.92%) SSH
4 1 (1.92%) Telnet
Database & Business Intelligence
1 6 (11.54%) Oracle Database
1 6 (11.54%) SQLPlus
2 3 (5.77%) GIS
General
1 9 (17.31%) Finance
2 4 (7.69%) Back Office
3 3 (5.77%) Manufacturing
3 3 (5.77%) Telecoms
4 1 (1.92%) Advertising
4 1 (1.92%) Retail
Job Titles
1 15 (28.85%) Analyst
2 11 (21.15%) 1st Line Engineer
2 11 (21.15%) 1st Line Support
2 11 (21.15%) 1st Line Support Engineer
2 11 (21.15%) Service Analyst
2 11 (21.15%) Service Desk Analyst
2 11 (21.15%) Support Engineer
3 9 (17.31%) 1st Line Technical Support
3 9 (17.31%) Technical Engineer
3 9 (17.31%) Technical Support
3 9 (17.31%) Technical Support Engineer
4 7 (13.46%) Service Manager
5 5 (9.62%) SQL Analyst
6 4 (7.69%) Unix Analyst
7 3 (5.77%) Business Systems Analyst
7 3 (5.77%) Incident Manager
7 3 (5.77%) Operations Analyst
7 3 (5.77%) Service Transition Manager
7 3 (5.77%) Systems Analyst
7 3 (5.77%) Transition Manager
Libraries, Frameworks & Software Standards
1 2 (3.85%) CGI
Miscellaneous
1 6 (11.54%) Fintech
1 6 (11.54%) Mobile Payment
2 5 (9.62%) Analytical Skills
3 3 (5.77%) Data Centre
4 2 (3.85%) Fat Client
4 2 (3.85%) Management Information System
4 2 (3.85%) Thin Client
5 1 (1.92%) AS400
5 1 (1.92%) CMDB
5 1 (1.92%) Distributed Denial-of-Service
5 1 (1.92%) iSeries
Operating Systems
1 13 (25.00%) Linux
2 11 (21.15%) Windows
3 7 (13.46%) Solaris
3 7 (13.46%) Unix
4 6 (11.54%) AIX
5 4 (7.69%) Windows 7
6 3 (5.77%) Windows Server
7 2 (3.85%) Windows 8
Processes & Methodologies
1 37 (71.15%) ITIL
2 20 (38.46%) Service Management
3 11 (21.15%) Problem Management
4 10 (19.23%) Change Management
4 10 (19.23%) ITSM
5 8 (15.38%) Logistics
6 6 (11.54%) High Availability
6 6 (11.54%) ITIL V2
6 6 (11.54%) Resource Management
7 5 (9.62%) Agile Software Development
8 3 (5.77%) Business Analysis
8 3 (5.77%) ERP
8 3 (5.77%) Root Cause Analysis
8 3 (5.77%) Service Delivery
8 3 (5.77%) Supplier Management
8 3 (5.77%) Systems Analysis
9 2 (3.85%) Continuous Improvement
9 2 (3.85%) Line Management
9 2 (3.85%) Stakeholder Engagement
9 2 (3.85%) Waterfall
Programming Languages
1 9 (17.31%) SQL
2 6 (11.54%) PL/SQL
3 1 (1.92%) C
Qualifications
1 17 (32.69%) Cisco Certification
2 14 (26.92%) CCNA
3 13 (25.00%) ITIL Foundation Certificate
4 4 (7.69%) ITIL Certification
4 4 (7.69%) SC Cleared
4 4 (7.69%) Security Cleared
5 3 (5.77%) CCNP
5 3 (5.77%) Degree
5 3 (5.77%) ISEB
6 2 (3.85%) PRINCE2 Certification
7 1 (1.92%) CCENT
7 1 (1.92%) CCSP
7 1 (1.92%) CCVP
7 1 (1.92%) Microsoft Certification
Quality Assurance & Compliance
1 19 (36.54%) SLA
System Software
1 2 (3.85%) Active Directory
2 1 (1.92%) VMware ESX
2 1 (1.92%) VMware Infrastructure
Systems Management
1 6 (11.54%) HP Data Protector
1 6 (11.54%) Tivoli
1 6 (11.54%) Tivoli Storage Manager
2 1 (1.92%) BladeLogic
2 1 (1.92%) BMC PATROL
2 1 (1.92%) Cisco UCCE
2 1 (1.92%) Cisco UCCX
Vendors
1 14 (26.92%) Cisco
1 14 (26.92%) Microsoft
1 14 (26.92%) Remedy
2 13 (25.00%) Citrix
3 12 (23.08%) VMware
4 7 (13.46%) HP
5 6 (11.54%) Oracle
5 6 (11.54%) ServiceNow
6 2 (3.85%) IBM
7 1 (1.92%) Blue Coat
7 1 (1.92%) BMC
7 1 (1.92%) CheckPoint
7 1 (1.92%) SAP
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £30000 - £35000 Per Annum
Posted: 10 hours ago
Bridgend, Mid Glamorgan
Computer People
Salary: £25000.00 per annum
Posted: 13 hours ago
Bridgend, Mid Glamorgan
Jonothan Bosworth
Salary: £40000 - £48000 Per Annum
Posted: 3 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £45000 - £48000 per annum + excellent benefits package
Posted: 14 days ago