The first table below looks at the demand for Incident Management skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South Wales region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 61 84 69
Rank change year-on-year
+23 -15
Permanent jobs citing Incident Management 26 6 17
As % of all permanent IT jobs located in South Wales 2.486% 0.607% 1.866%
As % of the Processes & Methodologies category 3.571% 0.837% 2.446%
Number of salaries quoted 20 5 15
Average salary £38,250 £21,500 £35,000
Average salary % change year-on-year
+77.90% -38.57%
90% offered a salary of more than £28,750 £14,000 £16,500
10% offered a salary of more than £47,750 £24,500 £37,950
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
728 717 695
As % of all permanent IT jobs located in South Wales 69.60% 72.57% 76.29%
Number of salaries quoted 655 649 655
Average salary £35,000 £35,000 £36,000
Average salary % change year-on-year
- -2.77%
90% offered a salary of more than £26,000 £26,000 £26,450
10% offered a salary of more than £50,000 £52,750 £49,600
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
Wales

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

South Wales Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South Wales region.

South Wales Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the South Wales region over the 3 months to 24 May 2013.

South Wales Incident Management Salary Histogram

Incident Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South Wales region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cardiff +1 19 £40,000 +107.79%
Newport - 3 £29,139 -
Bridgend - 2 £26,250 -
Caerphilly -6 1 £47,500 +120.93%
Incident Management
Wales

Incident Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the South Wales region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 30 (66.67%) ITIL
2 21 (46.67%) Active Directory
2 21 (46.67%) Microsoft
3 20 (44.44%) Windows
4 19 (42.22%) Finance
5 16 (35.56%) SQL Server
5 16 (35.56%) SharePoint
5 16 (35.56%) MS Exchange
5 16 (35.56%) Advertising
6 15 (33.33%) MS Excel
7 14 (31.11%) Exchange Server 2007
7 14 (31.11%) Exchange Server 2010
8 13 (28.89%) Windows Server 2008
8 13 (28.89%) Windows 2000
8 13 (28.89%) IIS
8 13 (28.89%) SAN
8 13 (28.89%) Windows Server 2003
9 12 (26.67%) Service Delivery
10 9 (20.00%) MS Office
11 8 (17.78%) SLA
11 8 (17.78%) Service Management
12 7 (15.56%) Problem Management
13 6 (13.33%) Firewall
13 6 (13.33%) Management Information System
13 6 (13.33%) Microsoft Certification
13 6 (13.33%) MS Project
14 5 (11.11%) WAN
14 5 (11.11%) Change Management
15 4 (8.889%) Banking
15 4 (8.889%) Security Cleared

Incident Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the South Wales region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 4 (8.889%) HTML
2 3 (6.667%) .NET
3 1 (2.222%) CGI
Application Platforms
1 16 (35.56%) SharePoint
1 16 (35.56%) MS Exchange
2 14 (31.11%) Exchange Server 2007
2 14 (31.11%) Exchange Server 2010
3 13 (28.89%) IIS
4 3 (6.667%) SharePoint 2010
5 1 (2.222%) Lync
5 1 (2.222%) Exchange Server 2003
Applications
1 15 (33.33%) MS Excel
2 9 (20.00%) MS Office
3 6 (13.33%) MS Project
4 1 (2.222%) MS Visio
Business Applications
1 1 (2.222%) SAP FI
1 1 (2.222%) SAP SRM
1 1 (2.222%) SAP CO
1 1 (2.222%) SAP FI/CO
Communications & Networking
1 13 (28.89%) SAN
2 6 (13.33%) Firewall
3 5 (11.11%) WAN
4 4 (8.889%) Internet
5 2 (4.444%) DHCP
5 2 (4.444%) TCP/IP
5 2 (4.444%) DNS
6 1 (2.222%) VoIP
6 1 (2.222%) Wi-Fi
6 1 (2.222%) Cisco ASA
Database & Business Intelligence
1 16 (35.56%) SQL Server
2 3 (6.667%) MySQL
3 1 (2.222%) MS Access
General
1 19 (42.22%) Finance
2 16 (35.56%) Advertising
3 4 (8.889%) Banking
4 2 (4.444%) Welsh Language
4 2 (4.444%) Retail
4 2 (4.444%) Retail Banking
4 2 (4.444%) Financial Institution
5 1 (2.222%) Telecoms
5 1 (2.222%) Manufacturing
Job Titles
1 11 (24.44%) Analyst
2 6 (13.33%) Service Manager
2 6 (13.33%) Data Centre Engineer
3 5 (11.11%) Service Analyst
3 5 (11.11%) Service Desk Analyst
4 4 (8.889%) Support Analyst
5 3 (6.667%) Trainer
5 3 (6.667%) 2nd Line Support
5 3 (6.667%) Applications Support
5 3 (6.667%) ITIL Service Manager
5 3 (6.667%) IT Trainer
5 3 (6.667%) ITIL Manager
5 3 (6.667%) Business Continuity Manager
5 3 (6.667%) Business Manager
5 3 (6.667%) Data Centre Manager
5 3 (6.667%) Data Manager
5 3 (6.667%) Communications Manager
5 3 (6.667%) Applications Support Analyst
6 2 (4.444%) Desktop Engineer
6 2 (4.444%) Customer Services Manager
Miscellaneous
1 6 (13.33%) Management Information System
2 3 (6.667%) Cloud Computing
3 2 (4.444%) Mobile Banking
4 1 (2.222%) FMCG
Operating Systems
1 20 (44.44%) Windows
2 13 (28.89%) Windows Server 2008
2 13 (28.89%) Windows 2000
2 13 (28.89%) Windows Server 2003
3 3 (6.667%) Windows 7
Processes & Methodologies
1 30 (66.67%) ITIL
2 12 (26.67%) Service Delivery
3 8 (17.78%) Service Management
4 7 (15.56%) Problem Management
5 5 (11.11%) Change Management
6 3 (6.667%) BCP
6 3 (6.667%) ITSM
6 3 (6.667%) ITIL V3
6 3 (6.667%) Root Cause Analysis
6 3 (6.667%) Technical Architecture
6 3 (6.667%) Business Continuity
6 3 (6.667%) Information Security
7 1 (2.222%) Project Management
7 1 (2.222%) Release Management
7 1 (2.222%) Continuous Improvement
Programming Languages
1 3 (6.667%) Java
1 3 (6.667%) SQL
1 3 (6.667%) Delphi
Qualifications
1 6 (13.33%) Microsoft Certification
2 4 (8.889%) Security Cleared
2 4 (8.889%) MCSE
3 3 (6.667%) MCP
4 2 (4.444%) SC Cleared
4 2 (4.444%) ITIL Certification
5 1 (2.222%) Cisco Certification
5 1 (2.222%) CCNP
5 1 (2.222%) MCITP
5 1 (2.222%) Degree
Quality Assurance & Compliance
1 8 (17.78%) SLA
2 3 (6.667%) HL7
System Software
1 21 (46.67%) Active Directory
2 1 (2.222%) VMware Infrastructure
2 1 (2.222%) Microsoft Virtual Server
Systems Management
1 3 (6.667%) Oracle Enterprise Manager
2 1 (2.222%) SCCM
2 1 (2.222%) SCOM
Vendors
1 21 (46.67%) Microsoft
2 3 (6.667%) Oracle
2 3 (6.667%) Business Objects
2 3 (6.667%) Remedy
3 2 (4.444%) Avaya
4 1 (2.222%) Cisco
4 1 (2.222%) HP
4 1 (2.222%) Citrix
4 1 (2.222%) SAP
4 1 (2.222%) CheckPoint
4 1 (2.222%) McAfee
4 1 (2.222%) VMware
Cardiff, South Glamorgan
If you are an Senior Microsoft Engineer and have the following experience: Administration and maintenance of diverse Microsoft environments; to include (but not limited to) Microsoft Windows 2000/...
Randstad Technologies
Salary: £38000 - £44000 per annum + Pension, Health, 20% bonus
Posted: 20 May 2013
Cardiff, South Glamorgan
If you are an Senior Microsoft Data Centre or MS Project Engineer and have the following experience: Administration and maintenance of diverse Microsoft environments; to include (but not...
Randstad Technologies
Salary: £38000 - £43000 per annum + BONUS + Health, Benefits
Posted: 20 May 2013
South Wales
This role has SC clearance as mandatory due to the nature of the work... Any person unable to meet these requirements should not apply************ Experience & Qualifications Essential Skills:...
Streamline Connections
Salary: £25000 - £33000 per annum + bonus and benefits
Posted: 21 May 2013