The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 88 66 64
Rank change year-on-year
-22 -2
Permanent jobs requiring a Support Analyst 19 21 24
As % of all permanent IT jobs located in Wales 1.38% 2.08% 2.09%
As % of the Job Titles category 1.43% 2.20% 2.16%
Number of salaries quoted 15 21 23
Average salary £23,000 £27,000 £25,000
Average salary % change year-on-year
-14.81% +8.00%
90% offered a salary of more than £19,500 £18,500 £18,500
10% offered a salary of more than £35,300 £35,000 £40,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1328 954 1110
As % of all permanent IT jobs located in Wales 96.37% 94.36% 96.52%
Number of salaries quoted 1140 797 956
Average salary £35,000 £36,000 £35,000
Average salary % change year-on-year
-2.77% +2.85%
90% offered a salary of more than £25,000 £24,000 £25,500
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 2 March 2015.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -19 18 £23,750 -15.17% 6
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 2 March 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 22 (59.46%) Windows
2 17 (45.95%) Active Directory
3 16 (43.24%) Finance
4 14 (37.84%) SQL
5 12 (32.43%) SQL Server
6 10 (27.03%) Windows Server 2008
7 9 (24.32%) ITIL
7 9 (24.32%) Windows Server 2003
8 7 (18.92%) Degree
8 7 (18.92%) Windows 7
8 7 (18.92%) Service Delivery
8 7 (18.92%) IIS
9 6 (16.22%) .NET
9 6 (16.22%) Tomcat
9 6 (16.22%) Microsoft
9 6 (16.22%) NetBackup
9 6 (16.22%) WebSphere
10 5 (13.51%) Hyper-V
10 5 (13.51%) Advertising
10 5 (13.51%) Management Information System
10 5 (13.51%) Citrix
10 5 (13.51%) Internet
10 5 (13.51%) HP
10 5 (13.51%) Lotus
10 5 (13.51%) Apache
10 5 (13.51%) IBM Notes
10 5 (13.51%) TCP/IP
11 4 (10.81%) DNS
11 4 (10.81%) MCSE
11 4 (10.81%) Windows XP

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 2 March 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (18.92%) IIS
2 6 (16.22%) Tomcat
2 6 (16.22%) WebSphere
3 5 (13.51%) IBM Notes
3 5 (13.51%) Apache
4 4 (10.81%) Commerce Server
4 4 (10.81%) CMS
5 2 (5.41%) MS Exchange
6 1 (2.70%) Oracle HTTP Server
6 1 (2.70%) Exchange Server 2007
6 1 (2.70%) SharePoint 2010
6 1 (2.70%) Exchange Server 2010
6 1 (2.70%) LiveLink
6 1 (2.70%) Oracle Application Server
6 1 (2.70%) SharePoint
Applications
1 1 (2.70%) MS Excel
Communications & Networking
1 5 (13.51%) Internet
1 5 (13.51%) TCP/IP
2 4 (10.81%) DNS
3 2 (5.41%) Firewall
3 2 (5.41%) IP Telephony
3 2 (5.41%) VoIP
4 1 (2.70%) WAN
4 1 (2.70%) Ethernet
4 1 (2.70%) HTTP
4 1 (2.70%) Intrusion Detection
4 1 (2.70%) SAN
4 1 (2.70%) LAN
Database & Business Intelligence
1 12 (32.43%) SQL Server
2 1 (2.70%) DB2
2 1 (2.70%) RDBMS
2 1 (2.70%) Oracle Database 10g
2 1 (2.70%) SQL Server Reporting Services
2 1 (2.70%) Oracle Database 11g
2 1 (2.70%) Oracle Database
2 1 (2.70%) Relational Database
General
1 16 (43.24%) Finance
2 5 (13.51%) Advertising
Libraries, Frameworks & Software Standards
1 6 (16.22%) .NET
2 4 (10.81%) .NET Framework
3 1 (2.70%) Application Packaging
3 1 (2.70%) CGI
Miscellaneous
1 5 (13.51%) Management Information System
2 4 (10.81%) Analytical Skills
3 2 (5.41%) iSeries
4 1 (2.70%) Client/Server
4 1 (2.70%) AS400
4 1 (2.70%) Statistics
4 1 (2.70%) Video Conferencing
Operating Systems
1 22 (59.46%) Windows
2 10 (27.03%) Windows Server 2008
3 9 (24.32%) Windows Server 2003
4 7 (18.92%) Windows 7
5 4 (10.81%) Windows XP
5 4 (10.81%) UNIX
6 2 (5.41%) Windows Server 2012
6 2 (5.41%) Windows Vista
6 2 (5.41%) AIX
6 2 (5.41%) Linux
7 1 (2.70%) OS/400
7 1 (2.70%) Apple iOS
7 1 (2.70%) Windows 8
Processes & Methodologies
1 9 (24.32%) ITIL
2 7 (18.92%) Service Delivery
3 4 (10.81%) Stakeholder Management
3 4 (10.81%) Load Balancing
4 2 (5.41%) Project Management
5 1 (2.70%) Service Management
5 1 (2.70%) Biostatistics
5 1 (2.70%) Release Management
5 1 (2.70%) User Acceptance Testing
5 1 (2.70%) Test Scripting
5 1 (2.70%) Parallel Computing
5 1 (2.70%) Capacity Planning
5 1 (2.70%) Continuous Improvement
5 1 (2.70%) Mobile Device Management
5 1 (2.70%) Data Analysis
5 1 (2.70%) Bioinformatics
5 1 (2.70%) Knowledge Management
5 1 (2.70%) Change Management
5 1 (2.70%) ITSM
5 1 (2.70%) Security Management
Programming Languages
1 14 (37.84%) SQL
2 4 (10.81%) Java
3 2 (5.41%) C#
3 2 (5.41%) COBOL
3 2 (5.41%) Shell Script
4 1 (2.70%) T-SQL
4 1 (2.70%) RPG
Qualifications
1 7 (18.92%) Degree
2 4 (10.81%) MCP
2 4 (10.81%) MCSE
2 4 (10.81%) Microsoft Certification
3 1 (2.70%) ITIL Certification
3 1 (2.70%) VCP4
Quality Assurance & Compliance
1 1 (2.70%) SLA
System Software
1 17 (45.95%) Active Directory
2 5 (13.51%) Hyper-V
3 1 (2.70%) XenApp
3 1 (2.70%) Oracle RMAN
Systems Management
1 6 (16.22%) NetBackup
2 1 (2.70%) SCCM
2 1 (2.70%) SCOM
2 1 (2.70%) SCSM
Vendors
1 6 (16.22%) Microsoft
2 5 (13.51%) HP
2 5 (13.51%) Lotus
2 5 (13.51%) Citrix
3 4 (10.81%) VMware
3 4 (10.81%) Oracle
3 4 (10.81%) Cisco
4 2 (5.41%) IBM
4 2 (5.41%) Nortel
5 1 (2.70%) Apple
5 1 (2.70%) Remedy
5 1 (2.70%) Open Text
5 1 (2.70%) Veritas
Cardiff, South Glamorgan
Intapeople
Salary: £30000 - £40000 per annum
Posted: 10 hours ago
Newport, Gwent
Computer Recruiter Ltd
Salary: To £21K + Excellent Benefits
Posted: 2 days ago
Wrexham
Shortlist Recruitment
Salary: £20000 - £24000 per annum + Benefits
Posted: 3 days ago
Cardiff, South Glamorgan
Ashdown IT
Salary: £22000 - £27000 per annum + benefits
Posted: 3 days ago
Cardiff, South Glamorgan
Mortimer Spinks
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Newport
Pertemps ERP
Salary: £20,000 - £25,000 Depending on Experience
Posted: 6 days ago
Newport, Gwent
Sanderson
Salary: £18000 - £21000 per annum + Fantastic Benefits
Posted: 7 days ago
Denbighshire
Shortlist Recruitment
Salary: £20000 per annum + Benefits package
Posted: 12 days ago