The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 44 62 40
Rank change year-on-year
+18 -22
Permanent jobs requiring a Support Analyst 66 40 56
As % of all permanent IT jobs located in Wales 4.78% 2.99% 4.49%
As % of the Job Titles category 4.92% 3.10% 4.66%
Number of salaries quoted 57 32 53
Average salary £26,500 £27,044 £25,500
Average salary % change year-on-year
-2.01% +6.05%
90% offered a salary of more than £19,500 £18,500 £22,500
10% offered a salary of more than £31,300 £32,250 £52,400
UK excluding London average salary £27,500 £27,000 £27,500
% change year-on-year
+1.85% -1.81%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1341 1292 1202
As % of all permanent IT jobs located in Wales 97.17% 96.49% 96.47%
Number of salaries quoted 1100 1130 1061
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £52,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 29 July 2015.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +25 54 £27,000 -6.89% 11
West Wales +5 6 £18,500 -
North Wales +4 6 - -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 29 July 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 42 (44.68%) Windows
2 28 (29.79%) SQL
3 26 (27.66%) Oracle
4 24 (25.53%) UNIX
4 24 (25.53%) Finance
5 22 (23.40%) Active Directory
6 20 (21.28%) Microsoft
7 18 (19.15%) Linux
7 18 (19.15%) Degree
8 17 (18.09%) Analytical Skills
8 17 (18.09%) SLA
9 15 (15.96%) Solaris
9 15 (15.96%) SaaS
10 13 (13.83%) Windows Server 2008
10 13 (13.83%) Windows 7
11 12 (12.77%) Advertising
12 11 (11.70%) ITIL
12 11 (11.70%) SQL Server
12 11 (11.70%) Java
12 11 (11.70%) VoIP
13 10 (10.64%) Apache
13 10 (10.64%) Windows Server 2003
13 10 (10.64%) JavaScript
13 10 (10.64%) MS Office
14 8 (8.51%) Stakeholder Management
14 8 (8.51%) Web Services
14 8 (8.51%) IIS
14 8 (8.51%) AngularJS
15 7 (7.45%) WebSphere
15 7 (7.45%) Perl

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 29 July 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (10.64%) Apache
2 8 (8.51%) IIS
3 7 (7.45%) WebSphere
3 7 (7.45%) Tomcat
4 6 (6.38%) Node.js
4 6 (6.38%) WebLogic
5 5 (5.32%) JBoss
6 4 (4.26%) IBM Notes
6 4 (4.26%) Elasticsearch
7 1 (1.06%) SharePoint
7 1 (1.06%) MS Exchange
7 1 (1.06%) Oracle HTTP Server
7 1 (1.06%) LiveLink
7 1 (1.06%) Oracle Application Server
Applications
1 10 (10.64%) MS Office
2 7 (7.45%) MS Excel
Business Applications
1 1 (1.06%) Dynamics CRM
Cloud Services
1 15 (15.96%) SaaS
2 1 (1.06%) Dropbox
Communications & Networking
1 11 (11.70%) VoIP
2 5 (5.32%) DHCP
3 4 (4.26%) DNS
4 2 (2.13%) Firewall
4 2 (2.13%) IP Telephony
4 2 (2.13%) TCP/IP
5 1 (1.06%) HTTP
5 1 (1.06%) VLAN
Database & Business Intelligence
1 11 (11.70%) SQL Server
2 6 (6.38%) MongoDB
3 4 (4.26%) Relational Database
4 3 (3.19%) SQL Server Reporting Services
5 2 (2.13%) SQL Server 2005
5 2 (2.13%) Oracle Database 11g
5 2 (2.13%) SQLPlus
5 2 (2.13%) Oracle Database
6 1 (1.06%) SQL Server 2008
6 1 (1.06%) DB2
6 1 (1.06%) Crystal Reports
6 1 (1.06%) RDBMS
6 1 (1.06%) Oracle Database 10g
General
1 24 (25.53%) Finance
2 12 (12.77%) Advertising
Libraries, Frameworks & Software Standards
1 8 (8.51%) Web Services
1 8 (8.51%) AngularJS
2 5 (5.32%) Mojolicious
2 5 (5.32%) jQuery
2 5 (5.32%) JSON
3 4 (4.26%) .NET
3 4 (4.26%) RESTful
4 3 (3.19%) XML
5 2 (2.13%) XSD
5 2 (2.13%) XSLT
5 2 (2.13%) ASP.NET
6 1 (1.06%) Application Packaging
Miscellaneous
1 17 (18.09%) Analytical Skills
2 6 (6.38%) Computer Science
3 3 (3.19%) iSeries
4 2 (2.13%) Management Information System
4 2 (2.13%) Mathematics
5 1 (1.06%) EPoS
5 1 (1.06%) AS400
5 1 (1.06%) Data Centre
Operating Systems
1 42 (44.68%) Windows
2 24 (25.53%) UNIX
3 18 (19.15%) Linux
4 15 (15.96%) Solaris
5 13 (13.83%) Windows Server 2008
5 13 (13.83%) Windows 7
6 10 (10.64%) Windows Server 2003
7 4 (4.26%) Windows Server 2012
8 3 (3.19%) AIX
9 2 (2.13%) Windows XP
10 1 (1.06%) OS/400
10 1 (1.06%) Mac OS X
10 1 (1.06%) HPUX
10 1 (1.06%) Windows 8
10 1 (1.06%) Windows Mobile
10 1 (1.06%) Windows Vista
10 1 (1.06%) Android
Processes & Methodologies
1 11 (11.70%) ITIL
2 8 (8.51%) Stakeholder Management
3 6 (6.38%) Agile Software Development
4 4 (4.26%) Business Analysis
4 4 (4.26%) Time Management
4 4 (4.26%) Change Management
4 4 (4.26%) CRM
4 4 (4.26%) Project Management
4 4 (4.26%) SDLC
5 3 (3.19%) Root Cause Analysis
5 3 (3.19%) ERP
6 2 (2.13%) Incident Management
6 2 (2.13%) User Acceptance Testing
7 1 (1.06%) System Testing
7 1 (1.06%) Web Development
7 1 (1.06%) Release Management
7 1 (1.06%) QMS
7 1 (1.06%) Data Architecture
7 1 (1.06%) Network Architecture
7 1 (1.06%) Continuous Improvement
Programming Languages
1 28 (29.79%) SQL
2 11 (11.70%) Java
3 10 (10.64%) JavaScript
4 7 (7.45%) Perl
5 3 (3.19%) C#
5 3 (3.19%) COBOL
5 3 (3.19%) Shell Script
6 2 (2.13%) VB.NET
7 1 (1.06%) Python
7 1 (1.06%) Uniface
7 1 (1.06%) VB6
7 1 (1.06%) C
7 1 (1.06%) T-SQL
7 1 (1.06%) VB
7 1 (1.06%) RPG
Qualifications
1 18 (19.15%) Degree
2 5 (5.32%) Security Cleared
3 4 (4.26%) Microsoft Certification
3 4 (4.26%) ITIL Certification
4 3 (3.19%) A+ Certification
5 1 (1.06%) MCP
5 1 (1.06%) ITIL Foundation Certificate
5 1 (1.06%) SC Cleared
Quality Assurance & Compliance
1 17 (18.09%) SLA
2 2 (2.13%) ISO/IEC 27001
3 1 (1.06%) HIPAA
System Software
1 22 (23.40%) Active Directory
2 6 (6.38%) VMware Infrastructure
3 2 (2.13%) vSphere
4 1 (1.06%) Hyper-V
Systems Management
1 1 (1.06%) NetBackup
1 1 (1.06%) Oracle RMAN
1 1 (1.06%) Forefront Identity Manager
Vendors
1 26 (27.66%) Oracle
2 20 (21.28%) Microsoft
3 6 (6.38%) VMware
4 5 (5.32%) Borland
5 4 (4.26%) Lotus
6 3 (3.19%) IBM
6 3 (3.19%) SAP
7 2 (2.13%) Nortel
8 1 (1.06%) Veritas
8 1 (1.06%) Cisco
8 1 (1.06%) Adobe
8 1 (1.06%) Remedy
South Wales
Redrock Consulting Ltd
Salary: £25000 - £32000 per annum + Excellent Benefits
Posted: 10 hours ago
Cardiff, South Glamorgan
Sanderson Recruitment Plc
Salary: benefits
Posted: Yesterday
Newport, Gwent
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: Yesterday
Newport, Gwent
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 2 days ago
Newport
CPS Group
Salary: £28k - 35k per year + Excellent Benefits
Posted: 2 days ago
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: £35000 - £40000 Per Annum + Benefits
Posted: 5 days ago
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: £25000 - £30000 Per Annum + Shares + Excellent Benefits
Posted: 5 days ago
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: £18000 - £21000 Per Annum + Shares + Excellent Benefits
Posted: 5 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £38000 - £40000 per annum + Benefits
Posted: 13 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £30000 - £32000 per annum + Benefits
Posted: 13 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £20000 - £23000 per annum + Benefits
Posted: 22 days ago