Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the Support Analyst role in IT jobs within the Wales region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 November 2008 with a comparison to the same period last year.

 Support Analyst
Location
3 months to
18 Nov 2008
Same period last year
Rank6761
Rank change on same period last yearDown-6
Matching permanent IT job ads3954
As % of all UK permanent IT job ads sampled0.025 %0.024 %
As % of the category below2.595 %2.697 %
Salaries quoted3649
Average minimum salary£24,730£23,592
Average salary£27,551£25,760
% change on same period last year+6.95 %
Average maximum salary£30,371£27,928
UK excluding London average salary£28,211£27,227
% change on same period last year+3.61 %
Wales IT Job Market, Job TitlesJob Titles
Wales
Matching permanent IT job ads15032002
As % of all UK permanent IT job ads sampled0.973 %0.893 %
Salaries quoted13991834
Average minimum salary£31,522£30,876
Average salary£35,419£34,258
% change on same period last year+3.38 %
Average maximum salary£39,317£37,640
UK excluding London average salary£38,454£39,134
% change on same period last year-1.73 %
Support Analyst UKSupport Analyst
UK

Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Support Analyst across the Wales region as a proportion of the total demand within the Job Titles category.

Wales Support Analyst Demand Trend

Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Wales Support Analyst Salary Trend

Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 18 November 2008.

Wales Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 18 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
South WalesUp+1235£27,559-5.68 %
North WalesDown-103£31,993+43.52 %
West WalesDown-22£20,750-7.77 %
Support Analyst UKSupport Analyst
UK

Support Analyst
Top 30 Related IT Skills

For the 6 months to 18 November 2008, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

147 (47.00 %)Windows
236 (36.00 %)SQL
334 (34.00 %)Windows XP
422 (22.00 %)Windows 2000
422 (22.00 %)Oracle
521 (21.00 %)MS Office
617 (17.00 %)Active Directory
716 (16.00 %)Migration
815 (15.00 %)SLA
815 (15.00 %)Data Migration
913 (13.00 %)AS400
913 (13.00 %)Security Cleared
1012 (12.00 %)Oracle Applications
1012 (12.00 %)SQL Server
1111 (11.00 %)ITIL
1210 (10.00 %)VB
1210 (10.00 %)Java
1210 (10.00 %)Lotus Notes
1210 (10.00 %)MS Excel
1210 (10.00 %)Microsoft
1210 (10.00 %)Lotus
1210 (10.00 %)Microsoft Certification
139 (9.000 %)MCSE
148 (8.000 %)SMS
148 (8.000 %)JavaScript
148 (8.000 %)C#
148 (8.000 %)XML
148 (8.000 %)JSP
148 (8.000 %)Citrix
148 (8.000 %)Service Delivery

Support Analyst
Top Related IT Skills by Category

For the 6 months to 18 November 2008, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Wales IT Job Market, Application DevelopmentApplication Development
18 (8.000 %)XML
18 (8.000 %)JSP
27 (7.000 %).NET
36 (6.000 %)ASP
45 (5.000 %)J2EE
45 (5.000 %)Servlets
54 (4.000 %)HTML
63 (3.000 %)ASP.NET
63 (3.000 %)JavaBeans
72 (2.000 %)SAP PI
72 (2.000 %)SAP Basis
72 (2.000 %)SAP XI
81 (1.000 %)Hibernate
81 (1.000 %)Struts
81 (1.000 %)WebServices
81 (1.000 %)Spring
Wales IT Job Market, Application PlatformsApplication Platforms
110 (10.00 %)Lotus Notes
25 (5.000 %)MS Exchange
34 (4.000 %)Exchange Server 2003
43 (3.000 %)SharePoint
43 (3.000 %)Exchange Server 2007
52 (2.000 %)Site Server
52 (2.000 %)NetWeaver
61 (1.000 %)Oracle Workflow
61 (1.000 %)GroupWise
61 (1.000 %)Exchange Server 2000
Wales IT Job Market, ApplicationsApplications
121 (21.00 %)MS Office
210 (10.00 %)MS Excel
33 (3.000 %)MS Visio
42 (2.000 %)Spreadsheet
Wales IT Job Market, Business ApplicationsBusiness Applications
112 (12.00 %)Oracle Applications
22 (2.000 %)SAP PM
22 (2.000 %)Oracle 11i
22 (2.000 %)SAP APO
22 (2.000 %)Oracle EBS
31 (1.000 %)SAP HR
Wales IT Job Market, Communications & NetworkingCommunications & Networking
18 (8.000 %)SMS
27 (7.000 %)TCP/IP
34 (4.000 %)Internet
43 (3.000 %)DHCP
43 (3.000 %)DNS
52 (2.000 %)VPN
52 (2.000 %)Intranet
61 (1.000 %)Ethernet
61 (1.000 %)VoIP
Wales IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
112 (12.00 %)SQL Server
24 (4.000 %)Crystal Reports
33 (3.000 %)Oracle Reports
42 (2.000 %)SQL Server 2005
42 (2.000 %)SAP BW
51 (1.000 %)MySQL
51 (1.000 %)Oracle Discoverer
51 (1.000 %)Datawarehouse
51 (1.000 %)MS Access
51 (1.000 %)Oracle 8/8i
51 (1.000 %)Oracle 9i
51 (1.000 %)Data Cleansing
Wales IT Job Market, Development ApplicationsDevelopment Applications
13 (3.000 %)Visual Studio
13 (3.000 %)VSS/SourceSafe
13 (3.000 %)Oracle Forms
21 (1.000 %)Ant
21 (1.000 %)JUnit
21 (1.000 %)Eclipse
Wales IT Job Market, GeneralGeneral
17 (7.000 %)Finance
26 (6.000 %)Pensions
26 (6.000 %)Telecoms
33 (3.000 %)Government
33 (3.000 %)Pharmaceutical
33 (3.000 %)Banking
33 (3.000 %)Retail
33 (3.000 %)Investment Banking
33 (3.000 %)Insurance
42 (2.000 %)FMCG
42 (2.000 %)Legal
51 (1.000 %)Education
51 (1.000 %)Electric
51 (1.000 %)Health
51 (1.000 %)Local Government
Wales IT Job Market, MiscellaneousMiscellaneous
113 (13.00 %)AS400
22 (2.000 %)iSeries
22 (2.000 %)Client/Server
31 (1.000 %)PMI
31 (1.000 %)Mainframe
31 (1.000 %)Video Conferencing
31 (1.000 %)Computer Science
Wales IT Job Market, Operating SystemsOperating Systems
147 (47.00 %)Windows
234 (34.00 %)Windows XP
322 (22.00 %)Windows 2000
45 (5.000 %)Windows Server 2003
52 (2.000 %)UNIX
61 (1.000 %)Linux
61 (1.000 %)Windows Server 2008
61 (1.000 %)Windows Vista
Wales IT Job Market, Processes & MethodologiesProcesses & Methodologies
116 (16.00 %)Migration
215 (15.00 %)Data Migration
313 (13.00 %)Security Cleared
411 (11.00 %)ITIL
58 (8.000 %)Service Delivery
65 (5.000 %)Web Development
74 (4.000 %)Change Management
83 (3.000 %)Project Management
92 (2.000 %)SC Cleared
92 (2.000 %)Business Intelligence
92 (2.000 %)Web Design
101 (1.000 %)Workflow
101 (1.000 %)Quality Management
101 (1.000 %)RAD
101 (1.000 %)Business Analysis
101 (1.000 %)Time Management
101 (1.000 %)QMS
Wales IT Job Market, Programming LanguagesProgramming Languages
136 (36.00 %)SQL
210 (10.00 %)VB
210 (10.00 %)Java
38 (8.000 %)JavaScript
38 (8.000 %)C#
46 (6.000 %)PL/SQL
53 (3.000 %)C++
62 (2.000 %)PHP
62 (2.000 %)VBScript
62 (2.000 %)VB.NET
71 (1.000 %)VBA
71 (1.000 %)Transact-SQL
71 (1.000 %)C
71 (1.000 %)VB6
Wales IT Job Market, QualificationsQualifications
110 (10.00 %)Microsoft Certification
29 (9.000 %)MCSE
31 (1.000 %)Cisco Certification
31 (1.000 %)CCNA
31 (1.000 %)MCSA
31 (1.000 %)MCDST
31 (1.000 %)Degree
Wales IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
115 (15.00 %)SLA
Wales IT Job Market, System SoftwareSystem Software
117 (17.00 %)Active Directory
21 (1.000 %)Backup Exec
Wales IT Job Market, Systems ManagementSystems Management
11 (1.000 %)Norton AntiVirus
Wales IT Job Market, VendorsVendors
122 (22.00 %)Oracle
210 (10.00 %)Microsoft
210 (10.00 %)Lotus
38 (8.000 %)Citrix
45 (5.000 %)SAP
52 (2.000 %)Sybase
52 (2.000 %)Symantec
61 (1.000 %)Remedy
61 (1.000 %)Sophos
61 (1.000 %)Cisco