The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 64 40 64
Rank change year-on-year
-24 +24
Permanent jobs requiring a Support Analyst 40 59 25
As % of all permanent IT jobs located in Wales 2.99% 4.69% 2.61%
As % of the Job Titles category 3.09% 4.88% 2.72%
Number of salaries quoted 32 56 25
Average salary £27,044 £25,250 £25,000
Average salary % change year-on-year
+7.10% +1.00%
90% offered a salary of more than £18,500 £21,000 £18,700
10% offered a salary of more than £32,250 £52,250 £35,800
UK excluding London average salary £27,250 £27,500 £30,000
% change year-on-year
-0.90% -8.33%
Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1293 1209 920
As % of all permanent IT jobs located in Wales 96.49% 96.03% 95.93%
Number of salaries quoted 1136 1070 836
Average salary £34,000 £35,000 £34,000
Average salary % change year-on-year
-2.85% +2.94%
90% offered a salary of more than £22,500 £24,000 £24,000
10% offered a salary of more than £50,000 £45,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
UK

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 29 July 2014.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -23 26 £29,000 - 4
West Wales +17 12 £18,500 -26.00%
North Wales -10 2 £27,500 +14.58%
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 29 July 2014, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 36 (42.35%) Windows
2 33 (38.82%) SQL
3 32 (37.65%) SQL Server
4 22 (25.88%) Microsoft
5 21 (24.71%) ITIL
6 20 (23.53%) .NET
6 20 (23.53%) SLA
7 19 (22.35%) Cisco
7 19 (22.35%) Active Directory
7 19 (22.35%) VMware
8 15 (17.65%) Hyper-V
9 14 (16.47%) Oracle
9 14 (16.47%) MCP
10 13 (15.29%) MCSE
10 13 (15.29%) Microsoft Certification
11 12 (14.12%) Internet
11 12 (14.12%) MS Excel
11 12 (14.12%) IIS
11 12 (14.12%) Manufacturing
11 12 (14.12%) Management Information System
11 12 (14.12%) QA
12 11 (12.94%) Load Balancing
12 11 (12.94%) CMS
12 11 (12.94%) .NET Framework
12 11 (12.94%) DNS
12 11 (12.94%) Commerce Server
12 11 (12.94%) HP
12 11 (12.94%) Citrix
13 10 (11.76%) Pharmaceutical
13 10 (11.76%) UNIX

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 29 July 2014, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (14.12%) IIS
2 11 (12.94%) Commerce Server
2 11 (12.94%) CMS
3 4 (4.71%) Lync
4 1 (1.18%) Site Server
4 1 (1.18%) IBM Notes
4 1 (1.18%) Apache
4 1 (1.18%) SharePoint
Applications
1 12 (14.12%) MS Excel
2 6 (7.06%) MS Office
Communications & Networking
1 12 (14.12%) Internet
2 11 (12.94%) DNS
3 9 (10.59%) Firewall
4 8 (9.41%) SAN
5 7 (8.24%) NAS
6 5 (5.88%) TCP/IP
7 3 (3.53%) LAN
7 3 (3.53%) VoIP
7 3 (3.53%) WAN
8 2 (2.35%) Wi-Fi
8 2 (2.35%) Wireless
8 2 (2.35%) IP Telephony
8 2 (2.35%) Structured Cabling
9 1 (1.18%) Softswitch
9 1 (1.18%) Network Security
9 1 (1.18%) ISDN
Database & Business Intelligence
1 32 (37.65%) SQL Server
2 4 (4.71%) SQL Server 2005
3 2 (2.35%) MongoDB
3 2 (2.35%) Oracle Database
4 1 (1.18%) Oracle Reports
Development Applications
1 1 (1.18%) Subversion
1 1 (1.18%) Git (software)
General
1 12 (14.12%) Manufacturing
2 10 (11.76%) Pharmaceutical
3 7 (8.24%) Finance
4 6 (7.06%) Telecoms
5 5 (5.88%) Retail
6 2 (2.35%) Banking
7 1 (1.18%) Marketing
7 1 (1.18%) Advertising
7 1 (1.18%) Law
Libraries, Frameworks & Software Standards
1 20 (23.53%) .NET
2 11 (12.94%) .NET Framework
3 2 (2.35%) JSON
3 2 (2.35%) Application Packaging
3 2 (2.35%) jQuery
3 2 (2.35%) WAP
3 2 (2.35%) RESTful
3 2 (2.35%) Mojolicious
4 1 (1.18%) OAuth
Miscellaneous
1 12 (14.12%) Management Information System
2 9 (10.59%) Life Science
3 5 (5.88%) Mainframe
4 2 (2.35%) AS400
5 1 (1.18%) EPoS
Operating Systems
1 36 (42.35%) Windows
2 10 (11.76%) UNIX
3 6 (7.06%) Windows Server 2003
3 6 (7.06%) Windows Server 2008
4 5 (5.88%) Windows 7
5 2 (2.35%) Windows Server 2012
5 2 (2.35%) Linux
5 2 (2.35%) Mac OS X
6 1 (1.18%) Windows 2000 Server
Processes & Methodologies
1 21 (24.71%) ITIL
2 11 (12.94%) Load Balancing
3 10 (11.76%) User Acceptance Testing
3 10 (11.76%) Test Scripting
4 9 (10.59%) Content Management
5 5 (5.88%) Problem Management
5 5 (5.88%) Data Entry
6 3 (3.53%) Data Analysis
6 3 (3.53%) Project Management
7 2 (2.35%) CAD
7 2 (2.35%) Disaster Recovery
7 2 (2.35%) Release Management
7 2 (2.35%) Asset Management
8 1 (1.18%) Change Control
8 1 (1.18%) Incident Management
8 1 (1.18%) Time Management
8 1 (1.18%) Unit Testing
8 1 (1.18%) Workflow
8 1 (1.18%) Validation
8 1 (1.18%) Agile Software Development
Programming Languages
1 33 (38.82%) SQL
2 7 (8.24%) C#
3 6 (7.06%) Java
4 2 (2.35%) Perl
4 2 (2.35%) Scala
5 1 (1.18%) PL/SQL
5 1 (1.18%) T-SQL
5 1 (1.18%) VB
5 1 (1.18%) ABAP
5 1 (1.18%) Uniface
5 1 (1.18%) Shell Script
5 1 (1.18%) VB6
Qualifications
1 14 (16.47%) MCP
2 13 (15.29%) MCSE
2 13 (15.29%) Microsoft Certification
3 7 (8.24%) SAP Certification
3 7 (8.24%) Security Cleared
4 6 (7.06%) ITIL Certification
5 2 (2.35%) Degree
6 1 (1.18%) SC Cleared
6 1 (1.18%) A+ Certification
6 1 (1.18%) MCSA
6 1 (1.18%) CCNA
6 1 (1.18%) Cisco Certification
6 1 (1.18%) MCSM
Quality Assurance & Compliance
1 20 (23.53%) SLA
2 12 (14.12%) QA
3 7 (8.24%) ISO/IEC 27001
3 7 (8.24%) ISO 9001
4 1 (1.18%) GxP
System Software
1 19 (22.35%) Active Directory
2 15 (17.65%) Hyper-V
3 2 (2.35%) VMware Infrastructure
4 1 (1.18%) XenApp
4 1 (1.18%) vSphere
Systems Management
1 5 (5.88%) NetBackup
2 2 (2.35%) SCOM
3 1 (1.18%) SCSM
3 1 (1.18%) SCCM
Vendors
1 22 (25.88%) Microsoft
2 19 (22.35%) Cisco
2 19 (22.35%) VMware
3 14 (16.47%) Oracle
4 11 (12.94%) HP
4 11 (12.94%) Citrix
5 8 (9.41%) SAP
6 7 (8.24%) Veritas
6 7 (8.24%) Symantec
7 5 (5.88%) Fujitsu
8 4 (4.71%) IBM
9 3 (3.53%) Juniper
10 2 (2.35%) Nortel
10 2 (2.35%) Google
10 2 (2.35%) Apple
11 1 (1.18%) CheckPoint
11 1 (1.18%) Lotus
11 1 (1.18%) F5
11 1 (1.18%) Sonus
Caerphilly, Mid Glamorgan
Acorn
Salary: £17500 per annum
Posted: 17 hours ago
Caerphilly, Mid Glamorgan
Zorba Consulting Limited
Salary: From £33,000 to £40,000 per annum + 10% bonus + excellent benefits
Posted: Yesterday