The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 65 56 28
Rank change year-on-year
-9 -28
Permanent jobs requiring a Support Analyst 38 47 92
As % of all permanent IT jobs located in Wales 2.78% 3.57% 7.29%
As % of the Job Titles category 2.92% 3.68% 7.45%
Number of salaries quoted 36 41 91
Average salary £27,000 £29,000 £30,000
Average salary % change year-on-year
-6.89% -3.33%
90% offered a salary of more than £18,500 £18,500 £22,500
10% offered a salary of more than £35,000 £35,000 £40,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1302 1277 1235
As % of all permanent IT jobs located in Wales 95.38% 96.96% 97.86%
Number of salaries quoted 1095 1090 1109
Average salary £36,250 £35,000 £35,000
Average salary % change year-on-year
+3.57% -
90% offered a salary of more than £25,000 £24,500 £25,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 29 May 2015.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -5 30 £27,500 -8.33% 4
West Wales +16 6 £18,500 -
North Wales -12 2 £13,500 -49.05% 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 29 May 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 35 (61.40%) Windows
2 22 (38.60%) Active Directory
3 16 (28.07%) Finance
3 16 (28.07%) SQL
3 16 (28.07%) Windows Server 2008
4 15 (26.32%) Oracle
5 14 (24.56%) SQL Server
5 14 (24.56%) UNIX
5 14 (24.56%) Microsoft
6 13 (22.81%) Windows Server 2003
7 11 (19.30%) VoIP
7 11 (19.30%) ITIL
7 11 (19.30%) Windows 7
8 10 (17.54%) Linux
9 9 (15.79%) Degree
9 9 (15.79%) IIS
10 8 (14.04%) Solaris
11 7 (12.28%) TCP/IP
11 7 (12.28%) SLA
12 6 (10.53%) Hyper-V
12 6 (10.53%) SaaS
12 6 (10.53%) Analytical Skills
12 6 (10.53%) .NET
12 6 (10.53%) VMware
12 6 (10.53%) NetBackup
12 6 (10.53%) Advertising
13 5 (8.77%) Perl
13 5 (8.77%) Java
13 5 (8.77%) Web Services
13 5 (8.77%) Cisco

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 29 May 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (15.79%) IIS
2 4 (7.02%) Apache
2 4 (7.02%) Tomcat
2 4 (7.02%) WebSphere
2 4 (7.02%) Commerce Server
2 4 (7.02%) CMS
3 3 (5.26%) Elasticsearch
3 3 (5.26%) Node.js
4 2 (3.51%) JBoss
4 2 (3.51%) IBM Notes
4 2 (3.51%) WebLogic
5 1 (1.75%) Oracle Application Server
5 1 (1.75%) Oracle HTTP Server
5 1 (1.75%) SharePoint
5 1 (1.75%) MS Exchange
Applications
1 4 (7.02%) MS Excel
2 3 (5.26%) MS Office
Cloud Services
1 6 (10.53%) SaaS
2 1 (1.75%) Dropbox
Communications & Networking
1 11 (19.30%) VoIP
2 7 (12.28%) TCP/IP
3 5 (8.77%) DNS
4 4 (7.02%) Internet
5 2 (3.51%) DHCP
5 2 (3.51%) IP Telephony
6 1 (1.75%) Firewall
6 1 (1.75%) VLAN
6 1 (1.75%) SAN
6 1 (1.75%) Ethernet
6 1 (1.75%) HTTP
Database & Business Intelligence
1 14 (24.56%) SQL Server
2 4 (7.02%) MongoDB
3 3 (5.26%) Relational Database
3 3 (5.26%) SQL Server Reporting Services
4 2 (3.51%) SQLPlus
4 2 (3.51%) SQL Server 2005
5 1 (1.75%) Oracle Database 11g
5 1 (1.75%) SQL Server 2008
5 1 (1.75%) Oracle Database
5 1 (1.75%) DB2
5 1 (1.75%) Crystal Reports
5 1 (1.75%) RDBMS
5 1 (1.75%) Oracle Database 10g
General
1 16 (28.07%) Finance
2 6 (10.53%) Advertising
Libraries, Frameworks & Software Standards
1 6 (10.53%) .NET
2 5 (8.77%) Web Services
3 4 (7.02%) .NET Framework
4 3 (5.26%) AngularJS
4 3 (5.26%) Mojolicious
4 3 (5.26%) JSON
4 3 (5.26%) RESTful
4 3 (5.26%) jQuery
5 2 (3.51%) ASP.NET
6 1 (1.75%) Application Packaging
6 1 (1.75%) XML
6 1 (1.75%) XSD
6 1 (1.75%) XSLT
Miscellaneous
1 6 (10.53%) Analytical Skills
2 4 (7.02%) Management Information System
3 3 (5.26%) iSeries
4 2 (3.51%) Computer Science
5 1 (1.75%) Mathematics
5 1 (1.75%) Data Centre
5 1 (1.75%) AS400
5 1 (1.75%) Video Conferencing
5 1 (1.75%) EPoS
Operating Systems
1 35 (61.40%) Windows
2 16 (28.07%) Windows Server 2008
3 14 (24.56%) UNIX
4 13 (22.81%) Windows Server 2003
5 11 (19.30%) Windows 7
6 10 (17.54%) Linux
7 8 (14.04%) Solaris
8 4 (7.02%) Windows Server 2012
9 3 (5.26%) AIX
9 3 (5.26%) Windows XP
10 2 (3.51%) Windows Vista
11 1 (1.75%) Android
11 1 (1.75%) Windows 8
11 1 (1.75%) Apple iOS
11 1 (1.75%) Windows Mobile
11 1 (1.75%) Mac OS X
11 1 (1.75%) OS/400
Processes & Methodologies
1 11 (19.30%) ITIL
2 4 (7.02%) Agile Software Development
2 4 (7.02%) Project Management
2 4 (7.02%) Service Delivery
2 4 (7.02%) Load Balancing
3 3 (5.26%) Change Management
4 2 (3.51%) Incident Management
4 2 (3.51%) SDLC
5 1 (1.75%) Data Architecture
5 1 (1.75%) Release Management
5 1 (1.75%) Continuous Improvement
5 1 (1.75%) Service Management
5 1 (1.75%) ITSM
5 1 (1.75%) Stakeholder Management
5 1 (1.75%) User Acceptance Testing
5 1 (1.75%) Time Management
5 1 (1.75%) Business Analysis
Programming Languages
1 16 (28.07%) SQL
2 5 (8.77%) Perl
2 5 (8.77%) Java
3 4 (7.02%) JavaScript
4 3 (5.26%) COBOL
4 3 (5.26%) Shell Script
5 2 (3.51%) VB.NET
6 1 (1.75%) C#
6 1 (1.75%) RPG
6 1 (1.75%) T-SQL
6 1 (1.75%) Python
Qualifications
1 9 (15.79%) Degree
2 5 (8.77%) Microsoft Certification
3 4 (7.02%) MCP
3 4 (7.02%) MCSE
4 2 (3.51%) ITIL Certification
5 1 (1.75%) ITIL Foundation Certificate
5 1 (1.75%) Security Cleared
5 1 (1.75%) A+ Certification
Quality Assurance & Compliance
1 7 (12.28%) SLA
System Software
1 22 (38.60%) Active Directory
2 6 (10.53%) Hyper-V
3 2 (3.51%) VMware Infrastructure
4 1 (1.75%) XenApp
4 1 (1.75%) vSphere
Systems Management
1 6 (10.53%) NetBackup
2 1 (1.75%) Forefront Identity Manager
2 1 (1.75%) SCSM
2 1 (1.75%) Oracle RMAN
2 1 (1.75%) SCCM
2 1 (1.75%) SCOM
Vendors
1 15 (26.32%) Oracle
2 14 (24.56%) Microsoft
3 6 (10.53%) VMware
4 5 (8.77%) Cisco
4 5 (8.77%) Citrix
5 4 (7.02%) HP
6 3 (5.26%) IBM
7 2 (3.51%) Nortel
7 2 (3.51%) Lotus
7 2 (3.51%) Borland
8 1 (1.75%) SAP
8 1 (1.75%) Apple
8 1 (1.75%) Veritas
8 1 (1.75%) Adobe
Cardiff, South Glamorgan
Bluetownonline
Salary: £29731 - £33119 per annum
Posted: 22 hours ago
Bridgend, Mid Glamorgan
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Salary: Market related
Posted: Yesterday
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Intapeople
Salary: £24000 - £27000 per annum
Posted: Yesterday
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Salary: £24,594.00 - £29,115.00 plus on call allowance (+ EXCELLENT BENEFITS)
Posted: 8 days ago
Holywell, North West
Networx Recruitment
Salary: Salary £Competitive
Posted: 9 days ago