The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 44 93 80
Rank change year-on-year
+49 -13
Permanent jobs requiring a Support Analyst 61 18 15
As % of all permanent IT jobs located in Wales 4.69% 1.31% 1.40%
As % of the Job Titles category 4.78% 1.33% 1.44%
Number of salaries quoted 53 14 15
Average salary £22,500 £22,250 £28,000
Average salary % change year-on-year
+1.12% -20.53%
90% offered a salary of more than £18,500 £20,150 £24,000
10% offered a salary of more than £32,500 £35,850 £30,600
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1276 1354 1041
As % of all permanent IT jobs located in Wales 98.08% 98.62% 96.84%
Number of salaries quoted 1096 1161 889
Average salary £35,000 £35,000 £36,000
Average salary % change year-on-year
- -2.77%
90% offered a salary of more than £22,000 £25,000 £25,000
10% offered a salary of more than £52,000 £52,150 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 9 February 2016.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +32 48 £23,000 +3.37% 5
North Wales - 9 £21,500 -
West Wales - 3 £18,500 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 9 February 2016, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 58 (54.21%) SQL
2 46 (42.99%) Windows
3 44 (41.12%) Microsoft
4 39 (36.45%) SQL Server
5 35 (32.71%) Oracle
6 29 (27.10%) Windows Server
7 25 (23.36%) SLA
8 24 (22.43%) ITIL
9 22 (20.56%) Finance
9 22 (20.56%) Windows Server 2008
10 19 (17.76%) Windows Server 2003
10 19 (17.76%) Active Directory
11 18 (16.82%) Analytical Skills
12 17 (15.89%) MS Excel
13 15 (14.02%) SAP
13 15 (14.02%) Windows Server 2012
14 14 (13.08%) VMware
15 13 (12.15%) Unix
15 13 (12.15%) Windows 7
15 13 (12.15%) VMware Infrastructure
15 13 (12.15%) Degree
16 12 (11.21%) C#
17 11 (10.28%) Agile Software Development
18 10 (9.35%) MySQL
19 9 (8.41%) MS Office
19 9 (8.41%) HP
19 9 (8.41%) Web Development
20 8 (7.48%) ITIL Certification
20 8 (7.48%) Manufacturing
20 8 (7.48%) ERP

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 9 February 2016, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (3.74%) IIS
2 3 (2.80%) Drupal
3 1 (0.93%) Exchange Server 2007
3 1 (0.93%) Exchange Server 2010
3 1 (0.93%) MS Exchange
3 1 (0.93%) Oracle 10gAS
3 1 (0.93%) Oracle Application Server
3 1 (0.93%) SharePoint
3 1 (0.93%) SharePoint 2013
3 1 (0.93%) Skype for Business
3 1 (0.93%) WebLogic
Applications
1 17 (15.89%) MS Excel
2 9 (8.41%) MS Office
3 1 (0.93%) MS Project
3 1 (0.93%) MS Visio
Business Applications
1 1 (0.93%) Dynamics CRM
1 1 (0.93%) Sage 200
Cloud Services
1 7 (6.54%) Amazon AWS
2 4 (3.74%) SaaS
Communications & Networking
1 3 (2.80%) Firewall
2 2 (1.87%) VoIP
3 1 (0.93%) Broadband
3 1 (0.93%) DHCP
3 1 (0.93%) DNS
3 1 (0.93%) LDAP
3 1 (0.93%) NAS
3 1 (0.93%) Network Security
3 1 (0.93%) SAN
3 1 (0.93%) SSH
3 1 (0.93%) Telnet
3 1 (0.93%) WebEx
Database & Business Intelligence
1 39 (36.45%) SQL Server
2 10 (9.35%) MySQL
3 5 (4.67%) Oracle Database
4 4 (3.74%) DataStage
4 4 (3.74%) Relational Database
5 3 (2.80%) MS Access
5 3 (2.80%) Oracle Reports
6 2 (1.87%) QlikView
6 2 (1.87%) SQL Server Reporting Services
7 1 (0.93%) Data Warehouse
7 1 (0.93%) MongoDB
7 1 (0.93%) NoSQL
7 1 (0.93%) Oracle Database 10g
7 1 (0.93%) Oracle Database 11g
7 1 (0.93%) Oracle OLAP
7 1 (0.93%) SQL Server 2005
7 1 (0.93%) SQL Server 2008
7 1 (0.93%) SQL Server Analysis Services
7 1 (0.93%) SQL Server Integration Services
7 1 (0.93%) Star Schema
Development Applications
1 3 (2.80%) Eclipse
1 3 (2.80%) Team Foundation Server
2 2 (1.87%) JUnit
2 2 (1.87%) Maven
3 1 (0.93%) Ant
3 1 (0.93%) Hudson
General
1 22 (20.56%) Finance
2 8 (7.48%) Manufacturing
3 6 (5.61%) Advertising
4 5 (4.67%) Electronics
5 1 (0.93%) Banking
Libraries, Frameworks & Software Standards
1 7 (6.54%) .NET
2 6 (5.61%) ASP.NET
3 3 (2.80%) ASP.NET MVC
3 3 (2.80%) Hibernate
3 3 (2.80%) Spring
4 2 (1.87%) Java EE
4 2 (1.87%) JSP
4 2 (1.87%) Servlets
4 2 (1.87%) Struts
5 1 (0.93%) J2EE
5 1 (0.93%) MDX
5 1 (0.93%) Oracle Streams
5 1 (0.93%) Spring Batch
5 1 (0.93%) XML
5 1 (0.93%) XSD
5 1 (0.93%) XSLT
Miscellaneous
1 18 (16.82%) Analytical Skills
2 7 (6.54%) Enterprise Software
3 3 (2.80%) Computer Science
4 2 (1.87%) Blackberry
4 2 (1.87%) Mathematics
5 1 (0.93%) Clustering
5 1 (0.93%) Data Centre
5 1 (0.93%) Derivative
5 1 (0.93%) EqualLogic
5 1 (0.93%) Foreign Exchange (FX)
5 1 (0.93%) iSeries
5 1 (0.93%) Management Information System
5 1 (0.93%) Statistics
5 1 (0.93%) Symmetrix
Operating Systems
1 46 (42.99%) Windows
2 29 (27.10%) Windows Server
3 22 (20.56%) Windows Server 2008
4 19 (17.76%) Windows Server 2003
5 15 (14.02%) Windows Server 2012
6 13 (12.15%) Unix
6 13 (12.15%) Windows 7
7 7 (6.54%) Linux
8 2 (1.87%) Android
8 2 (1.87%) Windows 8
9 1 (0.93%) AIX
9 1 (0.93%) Red Hat Enterprise Linux
9 1 (0.93%) Windows XP
Processes & Methodologies
1 24 (22.43%) ITIL
2 11 (10.28%) Agile Software Development
3 9 (8.41%) Web Development
4 8 (7.48%) ERP
5 7 (6.54%) Continuous Improvement
5 7 (6.54%) E-business
6 6 (5.61%) Data Analysis
6 6 (5.61%) Unit Testing
7 5 (4.67%) Data Entry
7 5 (4.67%) MVC
7 5 (4.67%) QMS
7 5 (4.67%) Quality Management
7 5 (4.67%) Test Scripting
7 5 (4.67%) User Acceptance Testing
7 5 (4.67%) Validation
8 4 (3.74%) ETL
9 3 (2.80%) Business Intelligence
9 3 (2.80%) Disaster Recovery
9 3 (2.80%) Scrum
9 3 (2.80%) Service Delivery
Programming Languages
1 58 (54.21%) SQL
2 12 (11.21%) C#
3 8 (7.48%) Java
4 7 (6.54%) T-SQL
5 5 (4.67%) PL/SQL
6 4 (3.74%) R
6 4 (3.74%) VB.NET
7 3 (2.80%) JavaScript
7 3 (2.80%) PHP
7 3 (2.80%) VB
7 3 (2.80%) VBA
8 1 (0.93%) C
8 1 (0.93%) Shell Script
Qualifications
1 13 (12.15%) Degree
2 8 (7.48%) ITIL Certification
3 7 (6.54%) SAP Certification
4 5 (4.67%) SC Cleared
4 5 (4.67%) Security Cleared
5 2 (1.87%) ISEB
5 2 (1.87%) ITIL Foundation Certificate
5 2 (1.87%) MCP
6 1 (0.93%) CCNP
6 1 (0.93%) Cisco Certification
6 1 (0.93%) Microsoft Certification
Quality Assurance & Compliance
1 25 (23.36%) SLA
2 7 (6.54%) ISO 9001
2 7 (6.54%) ISO/IEC 27001
2 7 (6.54%) ISO22301
3 3 (2.80%) QA
System Software
1 19 (17.76%) Active Directory
2 13 (12.15%) VMware Infrastructure
3 1 (0.93%) vCloud
3 1 (0.93%) VMware ESXi
3 1 (0.93%) vSphere
Systems Management
1 1 (0.93%) Backup Exec
1 1 (0.93%) Forefront Identity Manager
1 1 (0.93%) HP Data Protector
1 1 (0.93%) NetBackup
1 1 (0.93%) SCCM
1 1 (0.93%) Tivoli
1 1 (0.93%) Tivoli Storage Manager
1 1 (0.93%) WSUS
Vendors
1 44 (41.12%) Microsoft
2 35 (32.71%) Oracle
3 15 (14.02%) SAP
4 14 (13.08%) VMware
5 9 (8.41%) HP
6 6 (5.61%) IBM
7 4 (3.74%) Sun
8 3 (2.80%) Greenplum
9 2 (1.87%) 3PAR
9 2 (1.87%) Cisco
9 2 (1.87%) Citrix
9 2 (1.87%) Kaspersky
9 2 (1.87%) Symantec
10 1 (0.93%) Apple
10 1 (0.93%) Dell
10 1 (0.93%) EMC
10 1 (0.93%) NetApp
10 1 (0.93%) Red Hat
10 1 (0.93%) Remedy
10 1 (0.93%) Veritas
Merthyr Tydfil, Mid Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £21990 per annum + Flexitime and other benefits
Posted: 4 days ago
Merthyr Tydfil, Mid Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £21990 per annum + Flexitime and other benefits
Posted: 4 days ago
Cardiff, South Glamorgan
Opus Recruitment Solutions Ltd
Salary: £20000 - £32000 per annum
Posted: 5 days ago
Cardiff, South Glamorgan
Intapeople
Salary: £16000 - £20000 per annum
Posted: 5 days ago
Port Talbot
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 21 days ago
Port Talbot
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 27 days ago