The statistics below represent IT jobs advertised across the Wales region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Support Analyst
Rank 63 46 67
Rank change year-on-year
-17 +21
Permanent jobs requiring a Support Analyst 44 65 36
As % of all permanent IT jobs located in Wales 3.24% 4.57% 2.75%
As % of the Job Titles category 3.36% 4.66% 2.82%
Number of salaries quoted 39 55 28
Median salary £25,000 £27,500 £24,500
Median salary % change year-on-year
-9.09% +12.24%
90% offered a salary of more than £18,500 £21,200 £18,500
10% offered a salary of more than £36,000 £39,000 £30,000
UK excluding London median salary £28,500 £28,500 £27,500
% change year-on-year
- +3.63%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1310 1396 1278
As % of all permanent IT jobs located in Wales 96.32% 98.24% 97.56%
Number of salaries quoted 1125 1163 1112
Median salary £36,000 £35,000 £35,000
Median salary % change year-on-year
+2.85% -
90% offered a salary of more than £23,500 £24,000 £22,500
10% offered a salary of more than £50,000 £47,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 24 August 2016.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -2 41 £25,000 -9.09% 2
West Wales -22 2 £21,000 +13.51%
Mid Wales - 1 - -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 24 August 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Support Analyst in the job title.

1 34 (49.28%) SQL
2 28 (40.58%) Finance
3 24 (34.78%) Windows
3 24 (34.78%) Microsoft
4 23 (33.33%) ITIL
5 17 (24.64%) Windows Server
6 16 (23.19%) Active Directory
7 15 (21.74%) Incident Management
8 14 (20.29%) MS Excel
9 13 (18.84%) Systems Analysis
9 13 (18.84%) Validation
10 12 (17.39%) Data Modelling
10 12 (17.39%) Windows 7
11 10 (14.49%) User Acceptance Testing
11 10 (14.49%) MS Office
11 10 (14.49%) Advertising
12 9 (13.04%) VMware
12 9 (13.04%) ISEB
12 9 (13.04%) ITIL Certification
13 8 (11.59%) SQL Server
13 8 (11.59%) iSeries
13 8 (11.59%) Analytical Skills
14 7 (10.14%) Windows Server 2008
15 6 (8.70%) Degree
15 6 (8.70%) Problem Management
15 6 (8.70%) Windows Server 2012
15 6 (8.70%) Linux
15 6 (8.70%) IBM
16 5 (7.25%) SAN
16 5 (7.25%) TCP/IP

Support Analyst Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.35%) Apache
1 3 (4.35%) MS Exchange
1 3 (4.35%) Tomcat
1 3 (4.35%) WebSphere
2 2 (2.90%) Exchange Server 2013
3 1 (1.45%) CMS
3 1 (1.45%) IIS
3 1 (1.45%) SharePoint
Applications
1 14 (20.29%) MS Excel
2 10 (14.49%) MS Office
3 3 (4.35%) MS PowerPoint
Business Applications
1 1 (1.45%) EQXanite
1 1 (1.45%) Magento
1 1 (1.45%) Sage 200
Cloud Services
1 2 (2.90%) SaaS
2 1 (1.45%) Adobe Analytics
Communications & Networking
1 5 (7.25%) SAN
1 5 (7.25%) TCP/IP
2 4 (5.80%) LAN
3 3 (4.35%) Firewall
4 2 (2.90%) VoIP
5 1 (1.45%) Ethernet
Database & Business Intelligence
1 8 (11.59%) SQL Server
2 1 (1.45%) SQL Server 2008
2 1 (1.45%) SQL Server 2012
2 1 (1.45%) SQL Server Integration Services
Development Applications
1 1 (1.45%) Git (software)
1 1 (1.45%) JIRA
1 1 (1.45%) Subversion
1 1 (1.45%) Team Foundation Server
General
1 28 (40.58%) Finance
2 10 (14.49%) Advertising
3 4 (5.80%) Banking
3 4 (5.80%) Telecoms
4 3 (4.35%) Retail
5 2 (2.90%) Electronics
5 2 (2.90%) Manufacturing
6 1 (1.45%) Marketing
Libraries, Frameworks & Software Standards
1 2 (2.90%) .NET
2 1 (1.45%) COM
2 1 (1.45%) CSS
2 1 (1.45%) HTML
2 1 (1.45%) Middleware
Miscellaneous
1 8 (11.59%) Analytical Skills
1 8 (11.59%) iSeries
2 2 (2.90%) Blackberry
2 2 (2.90%) Computer Science
2 2 (2.90%) Enterprise Software
2 2 (2.90%) Hedge funds
2 2 (2.90%) Management Information System
3 1 (1.45%) Foreign Exchange (FX)
3 1 (1.45%) Replication
Operating Systems
1 24 (34.78%) Windows
2 17 (24.64%) Windows Server
3 12 (17.39%) Windows 7
4 7 (10.14%) Windows Server 2008
5 6 (8.70%) Linux
5 6 (8.70%) Windows Server 2012
6 3 (4.35%) Data ONTAP
6 3 (4.35%) Unix
6 3 (4.35%) VyOS
6 3 (4.35%) Windows 10
6 3 (4.35%) Windows 8
7 2 (2.90%) Android
8 1 (1.45%) CentOS
8 1 (1.45%) Windows Server 2003
Processes & Methodologies
1 23 (33.33%) ITIL
2 15 (21.74%) Incident Management
3 13 (18.84%) Systems Analysis
3 13 (18.84%) Validation
4 12 (17.39%) Data Modelling
5 10 (14.49%) User Acceptance Testing
6 6 (8.70%) Problem Management
7 5 (7.25%) Agile Software Development
7 5 (7.25%) Data Privacy
7 5 (7.25%) Data Security
7 5 (7.25%) Server Virtualisation
8 4 (5.80%) Business Analysis
8 4 (5.80%) Stakeholder Management
8 4 (5.80%) Waterfall
9 3 (4.35%) Disaster Recovery
9 3 (4.35%) High Availability
9 3 (4.35%) SIEM
9 3 (4.35%) Software Testing
9 3 (4.35%) Test Scripting
9 3 (4.35%) Virtual Environments
Programming Languages
1 34 (49.28%) SQL
2 4 (5.80%) Java
2 4 (5.80%) PowerShell
3 3 (4.35%) Shell Script
4 2 (2.90%) T-SQL
5 1 (1.45%) C
5 1 (1.45%) JavaScript
5 1 (1.45%) PL/SQL
5 1 (1.45%) Uniface
5 1 (1.45%) VB
5 1 (1.45%) VB6
Qualifications
1 9 (13.04%) ISEB
1 9 (13.04%) ITIL Certification
2 6 (8.70%) Degree
3 3 (4.35%) CCNA
3 3 (4.35%) Cisco Certification
3 3 (4.35%) VMware Certified Professional (VCP)
4 2 (2.90%) MCP
5 1 (1.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (2.90%) SLA
2 1 (1.45%) QA
System Software
1 16 (23.19%) Active Directory
2 4 (5.80%) VMware Infrastructure
Systems Management
1 3 (4.35%) Nagios
1 3 (4.35%) SCCM
2 1 (1.45%) ServiceCenter
Vendors
1 24 (34.78%) Microsoft
2 9 (13.04%) VMware
3 6 (8.70%) IBM
4 5 (7.25%) Oracle
5 3 (4.35%) Cisco
5 3 (4.35%) Citrix
5 3 (4.35%) Dell
5 3 (4.35%) Intel
5 3 (4.35%) NetApp
5 3 (4.35%) Splunk
5 3 (4.35%) Vyatta
6 2 (2.90%) Kaspersky
6 2 (2.90%) SAP
7 1 (1.45%) Adobe
7 1 (1.45%) ATG
7 1 (1.45%) Avaya
7 1 (1.45%) Google
7 1 (1.45%) HP
7 1 (1.45%) RedGate
7 1 (1.45%) Sage
Cardiff, South Glamorgan
Hays Specialist Recruitment
Salary: Excellent Benefits
Posted: 3 hours ago
Bridgend, Mid Glamorgan
CGI
Salary: £17000 - £21000 per annum + benefits
Posted: 13 days ago