The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 59 43 46
Rank change year-on-year
-16 +3
Permanent jobs requiring a Support Analyst 39 58 51
As % of all permanent IT jobs located in Wales 3.22% 4.64% 4.60%
As % of the Job Titles category 3.33% 4.79% 4.75%
Number of salaries quoted 38 58 49
Average salary £27,000 £30,000 £27,500
Average salary % change year-on-year
-10.00% +9.09%
90% offered a salary of more than £18,500 £22,050 £18,900
10% offered a salary of more than £35,000 £40,000 £37,000
UK excluding London average salary £27,500 £27,500 £27,937
% change year-on-year
- -1.56%
Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1170 1210 1074
As % of all permanent IT jobs located in Wales 96.46% 96.88% 96.93%
Number of salaries quoted 983 1086 928
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.06%
90% offered a salary of more than £23,500 £25,500 £21,500
10% offered a salary of more than £52,500 £47,500 £46,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Support Analyst
UK

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 17 April 2014.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
South Wales -15 27 £30,000 - 4
North Wales +11 7 £26,500 +6.00% 1
West Wales -9 4 £18,500 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 17 April 2014, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 34 (51.52%) Windows
2 33 (50.00%) SQL Server
3 27 (40.91%) Microsoft
4 25 (37.88%) SQL
4 25 (37.88%) ITIL
5 23 (34.85%) .NET
6 22 (33.33%) Active Directory
6 22 (33.33%) VMware
7 20 (30.30%) Cisco
8 19 (28.79%) MCP
9 18 (27.27%) Internet
9 18 (27.27%) Hyper-V
10 17 (25.76%) Microsoft Certification
10 17 (25.76%) HP
10 17 (25.76%) MCSE
10 17 (25.76%) Management Information System
11 16 (24.24%) MS Excel
11 16 (24.24%) DNS
12 15 (22.73%) Commerce Server
12 15 (22.73%) IIS
12 15 (22.73%) CMS
12 15 (22.73%) .NET Framework
12 15 (22.73%) Load Balancing
13 13 (19.70%) ISO/IEC 27001
13 13 (19.70%) Firewall
13 13 (19.70%) SAP
13 13 (19.70%) SAP Certification
13 13 (19.70%) SLA
13 13 (19.70%) ISO 9001
14 12 (18.18%) SAN

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 17 April 2014, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (22.73%) IIS
1 15 (22.73%) CMS
1 15 (22.73%) Commerce Server
2 4 (6.06%) WebLogic
2 4 (6.06%) Apache
3 3 (4.55%) Lync
4 1 (1.52%) Exchange Server 2010
4 1 (1.52%) Exchange Server 2013
4 1 (1.52%) Site Server
4 1 (1.52%) Blackberry Enterprise Server
4 1 (1.52%) SharePoint
4 1 (1.52%) MS Exchange
4 1 (1.52%) LiveLink
4 1 (1.52%) Exchange Server 2000
4 1 (1.52%) Exchange Server 2003
4 1 (1.52%) Exchange Server 2007
Applications
1 16 (24.24%) MS Excel
2 3 (4.55%) MS Office
Communications & Networking
1 18 (27.27%) Internet
2 16 (24.24%) DNS
3 13 (19.70%) Firewall
4 12 (18.18%) SAN
5 11 (16.67%) NAS
6 5 (7.58%) TCP/IP
7 3 (4.55%) VoIP
8 2 (3.03%) WAN
8 2 (3.03%) DHCP
8 2 (3.03%) LAN
8 2 (3.03%) Wi-Fi
8 2 (3.03%) Wireless
8 2 (3.03%) Structured Cabling
9 1 (1.52%) Softswitch
9 1 (1.52%) Wireshark
9 1 (1.52%) Network Security
9 1 (1.52%) iSCSI
9 1 (1.52%) ISDN
Database & Business Intelligence
1 33 (50.00%) SQL Server
2 3 (4.55%) MySQL
3 2 (3.03%) SQL Server 2005
4 1 (1.52%) SQL Server 2012
4 1 (1.52%) Relational Database
4 1 (1.52%) Oracle Reports
4 1 (1.52%) MS Access
4 1 (1.52%) SQL Server Reporting Services
Development Applications
1 1 (1.52%) Team Foundation Server
General
1 9 (13.64%) Manufacturing
2 8 (12.12%) Pharmaceutical
3 5 (7.58%) Finance
4 1 (1.52%) Legal
4 1 (1.52%) Telecoms
4 1 (1.52%) Marketing
Libraries, Frameworks & Software Standards
1 23 (34.85%) .NET
2 15 (22.73%) .NET Framework
3 2 (3.03%) WAP
4 1 (1.52%) XML
4 1 (1.52%) XSD
4 1 (1.52%) XSLT
Miscellaneous
1 17 (25.76%) Management Information System
2 7 (10.61%) Life Science
3 2 (3.03%) Clustering
4 1 (1.52%) EqualLogic
4 1 (1.52%) Blackberry
Operating Systems
1 34 (51.52%) Windows
2 8 (12.12%) Windows Server 2003
3 7 (10.61%) Windows Server 2008
3 7 (10.61%) Linux
4 6 (9.09%) Windows 7
4 6 (9.09%) UNIX
5 4 (6.06%) Solaris
6 2 (3.03%) Mac OS X
6 2 (3.03%) Windows Server 2012
7 1 (1.52%) Windows 8
7 1 (1.52%) Windows 2000 Server
Processes & Methodologies
1 25 (37.88%) ITIL
2 15 (22.73%) Load Balancing
3 7 (10.61%) Content Management
4 6 (9.09%) Data Analysis
5 5 (7.58%) User Acceptance Testing
6 4 (6.06%) Test Scripting
6 4 (6.06%) Data Entry
7 3 (4.55%) Service Management
8 2 (3.03%) E-Commerce
9 1 (1.52%) CAD
9 1 (1.52%) Configuration Management
9 1 (1.52%) Service Delivery
9 1 (1.52%) Disaster Recovery
9 1 (1.52%) Asset Management
9 1 (1.52%) Change Control
9 1 (1.52%) Infrastructure Management
9 1 (1.52%) Knowledge Management
9 1 (1.52%) Time Management
9 1 (1.52%) Data Architecture
Programming Languages
1 25 (37.88%) SQL
2 8 (12.12%) C#
3 2 (3.03%) VB
4 1 (1.52%) VB.NET
4 1 (1.52%) VB6
4 1 (1.52%) PowerShell
4 1 (1.52%) Delphi
4 1 (1.52%) PL/SQL
4 1 (1.52%) T-SQL
4 1 (1.52%) VBScript
4 1 (1.52%) C
Qualifications
1 19 (28.79%) MCP
2 17 (25.76%) MCSE
2 17 (25.76%) Microsoft Certification
3 13 (19.70%) SAP Certification
4 6 (9.09%) ITIL Certification
5 4 (6.06%) Security Cleared
6 3 (4.55%) SC Cleared
7 1 (1.52%) DV Cleared
7 1 (1.52%) MCSM
7 1 (1.52%) VMware Certified Professional (VCP)
7 1 (1.52%) Degree
7 1 (1.52%) A+ Certification
7 1 (1.52%) MCSA
7 1 (1.52%) CCNA
7 1 (1.52%) Cisco Certification
Quality Assurance & Compliance
1 13 (19.70%) ISO 9001
1 13 (19.70%) SLA
1 13 (19.70%) ISO/IEC 27001
2 4 (6.06%) QA
3 1 (1.52%) GxP
System Software
1 22 (33.33%) Active Directory
2 18 (27.27%) Hyper-V
3 5 (7.58%) VMware Infrastructure
4 1 (1.52%) vSphere
4 1 (1.52%) Forefront TMG
4 1 (1.52%) Terminal Services
4 1 (1.52%) VMware ESX
4 1 (1.52%) Microsoft Virtual Server
4 1 (1.52%) Citrix Presentation Server
Systems Management
1 5 (7.58%) NetBackup
2 1 (1.52%) Backup Exec
2 1 (1.52%) SCCM
2 1 (1.52%) SCOM
2 1 (1.52%) SCDPM
2 1 (1.52%) ARCserve
2 1 (1.52%) Norton AntiVirus
Vendors
1 27 (40.91%) Microsoft
2 22 (33.33%) VMware
3 20 (30.30%) Cisco
4 17 (25.76%) HP
5 13 (19.70%) SAP
6 12 (18.18%) Symantec
7 11 (16.67%) Veritas
7 11 (16.67%) Oracle
8 6 (9.09%) Citrix
9 4 (6.06%) Borland
9 4 (6.06%) JBoss
10 2 (3.03%) Apple
10 2 (3.03%) Google
11 1 (1.52%) F5
11 1 (1.52%) Sonus
11 1 (1.52%) Mitel
11 1 (1.52%) CheckPoint
11 1 (1.52%) Juniper
11 1 (1.52%) Remedy
11 1 (1.52%) Sybase
Cardiff
Barclays Corporate
Salary: Competitive
Posted: 5 hours ago
Cardiff, South Glamorgan
Rullion IT Plus
Salary: £400 - £450 per day
Posted: 18 hours ago
Wales
Experis IT
Posted: 2 days ago
Cardiff, South Glamorgan
Intapeople
Salary: £25000 to £30000 per annum
Posted: 6 days ago
Wrexham
Hays IT - Uk Posting account
Salary: £28000.00 - £31000.00 per annum
Posted: 7 days ago