The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 45 66 58
Rank change year-on-year
+21 -8
Permanent jobs requiring a Support Analyst 62 34 43
As % of all permanent IT jobs located in Wales 4.44% 2.63% 3.37%
As % of the Job Titles category 4.54% 2.73% 3.49%
Number of salaries quoted 53 25 41
Average salary £27,500 £23,500 £27,500
Average salary % change year-on-year
+17.02% -14.54%
90% offered a salary of more than £21,100 £18,500 £21,000
10% offered a salary of more than £39,000 £29,600 £40,000
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1365 1247 1232
As % of all permanent IT jobs located in Wales 97.85% 96.44% 96.55%
Number of salaries quoted 1141 1089 1098
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £50,000 £52,500 £47,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 28 August 2015.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +20 55 £27,500 +10.00% 8
North Wales +6 5 - -
West Wales -3 2 £18,500 -9.75%
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 28 August 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 46 (46.00%) Windows
2 32 (32.00%) SQL
3 28 (28.00%) Oracle
4 26 (26.00%) Microsoft
5 25 (25.00%) Finance
6 22 (22.00%) SLA
6 22 (22.00%) UNIX
7 20 (20.00%) Linux
7 20 (20.00%) Analytical Skills
8 19 (19.00%) Active Directory
9 17 (17.00%) Degree
10 15 (15.00%) Solaris
10 15 (15.00%) SaaS
11 14 (14.00%) Windows Server 2008
11 14 (14.00%) ITIL
12 13 (13.00%) MS Office
12 13 (13.00%) Windows Server 2003
12 13 (13.00%) Windows 7
13 12 (12.00%) SQL Server
13 12 (12.00%) Advertising
14 11 (11.00%) Java
14 11 (11.00%) VoIP
15 10 (10.00%) JavaScript
15 10 (10.00%) VMware
15 10 (10.00%) VMware Infrastructure
16 9 (9.00%) Web Services
16 9 (9.00%) Apache
17 8 (8.00%) MS Excel
17 8 (8.00%) IIS
17 8 (8.00%) Perl

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 28 August 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (9.00%) Apache
2 8 (8.00%) IIS
3 6 (6.00%) WebLogic
3 6 (6.00%) Node.js
4 5 (5.00%) WebSphere
4 5 (5.00%) JBoss
4 5 (5.00%) Tomcat
5 4 (4.00%) IBM Notes
5 4 (4.00%) Elasticsearch
6 1 (1.00%) SharePoint
6 1 (1.00%) MS Exchange
6 1 (1.00%) LiveLink
Applications
1 13 (13.00%) MS Office
2 8 (8.00%) MS Excel
Business Applications
1 1 (1.00%) Dynamics CRM
Cloud Services
1 15 (15.00%) SaaS
2 1 (1.00%) Dropbox
Communications & Networking
1 11 (11.00%) VoIP
2 5 (5.00%) DHCP
3 4 (4.00%) DNS
4 3 (3.00%) Firewall
5 2 (2.00%) TCP/IP
6 1 (1.00%) IP Telephony
6 1 (1.00%) VLAN
Database & Business Intelligence
1 12 (12.00%) SQL Server
2 7 (7.00%) MongoDB
3 3 (3.00%) SQL Server Reporting Services
3 3 (3.00%) Relational Database
4 2 (2.00%) SQLPlus
4 2 (2.00%) SQL Server 2005
4 2 (2.00%) Oracle Database
5 1 (1.00%) Crystal Reports
5 1 (1.00%) Oracle Database 11g
5 1 (1.00%) SQL Server 2008
General
1 25 (25.00%) Finance
2 12 (12.00%) Advertising
Libraries, Frameworks & Software Standards
1 9 (9.00%) Web Services
2 8 (8.00%) AngularJS
3 6 (6.00%) Mojolicious
4 5 (5.00%) jQuery
4 5 (5.00%) JSON
5 4 (4.00%) .NET
5 4 (4.00%) XML
5 4 (4.00%) RESTful
6 3 (3.00%) XSD
6 3 (3.00%) XSLT
7 2 (2.00%) ASP.NET
8 1 (1.00%) Application Packaging
Miscellaneous
1 20 (20.00%) Analytical Skills
2 6 (6.00%) Computer Science
3 3 (3.00%) iSeries
4 2 (2.00%) Management Information System
4 2 (2.00%) Mathematics
5 1 (1.00%) EPoS
Operating Systems
1 46 (46.00%) Windows
2 22 (22.00%) UNIX
3 20 (20.00%) Linux
4 15 (15.00%) Solaris
5 14 (14.00%) Windows Server 2008
6 13 (13.00%) Windows 7
6 13 (13.00%) Windows Server 2003
7 8 (8.00%) Windows Server 2012
8 4 (4.00%) Windows 8
9 2 (2.00%) Windows XP
10 1 (1.00%) Mac OS X
10 1 (1.00%) Windows Mobile
10 1 (1.00%) Windows Vista
10 1 (1.00%) Android
10 1 (1.00%) AIX
10 1 (1.00%) HPUX
Processes & Methodologies
1 14 (14.00%) ITIL
2 8 (8.00%) Stakeholder Management
2 8 (8.00%) Agile Software Development
3 6 (6.00%) Business Analysis
4 5 (5.00%) SDLC
4 5 (5.00%) CRM
5 4 (4.00%) Change Management
5 4 (4.00%) Incident Management
5 4 (4.00%) Time Management
6 3 (3.00%) User Acceptance Testing
6 3 (3.00%) Test Scripting
6 3 (3.00%) Root Cause Analysis
6 3 (3.00%) ERP
7 2 (2.00%) Data Modelling
7 2 (2.00%) Project Management
7 2 (2.00%) Data Security
7 2 (2.00%) Validation
7 2 (2.00%) Systems Analysis
7 2 (2.00%) Waterfall
7 2 (2.00%) Data Privacy
Programming Languages
1 32 (32.00%) SQL
2 11 (11.00%) Java
3 10 (10.00%) JavaScript
4 8 (8.00%) Perl
5 3 (3.00%) C#
6 2 (2.00%) VB.NET
7 1 (1.00%) Python
7 1 (1.00%) Uniface
7 1 (1.00%) Shell Script
7 1 (1.00%) VB6
7 1 (1.00%) COBOL
7 1 (1.00%) T-SQL
7 1 (1.00%) VB
7 1 (1.00%) C
Qualifications
1 17 (17.00%) Degree
2 6 (6.00%) ITIL Certification
3 5 (5.00%) Security Cleared
4 4 (4.00%) Microsoft Certification
5 3 (3.00%) A+ Certification
5 3 (3.00%) ITIL Foundation Certificate
6 2 (2.00%) ISEB
7 1 (1.00%) MCP
7 1 (1.00%) SC Cleared
Quality Assurance & Compliance
1 22 (22.00%) SLA
2 3 (3.00%) ISO/IEC 27001
3 2 (2.00%) HIPAA
System Software
1 19 (19.00%) Active Directory
2 10 (10.00%) VMware Infrastructure
3 2 (2.00%) vSphere
4 1 (1.00%) Hyper-V
Systems Management
1 1 (1.00%) Forefront Identity Manager
Vendors
1 28 (28.00%) Oracle
2 26 (26.00%) Microsoft
3 10 (10.00%) VMware
4 6 (6.00%) IBM
5 5 (5.00%) Borland
6 4 (4.00%) Lotus
7 3 (3.00%) SAP
8 1 (1.00%) Cisco
8 1 (1.00%) Adobe
8 1 (1.00%) Nortel
8 1 (1.00%) Remedy
Bridgend, Mid Glamorgan
Bluetownonline
Salary: £15500 - £17500 per annum
Posted: 4 days ago
Cardiff
CPS Group
Salary: £18k - 24k per year + pension, benefits
Posted: 5 days ago
Bridgend, Mid Glamorgan
Randstad Technologies
Salary: £22000 - £25000.00 per annum + Bonus, Pension, Paid for certs
Posted: 6 days ago
Cardiff, South Glamorgan
Lexis Nexis Risk Solutions
Salary: From £20,500 to £25,500 per annum
Posted: 6 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £18000 - £21000 per annum + Benefits
Posted: 11 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £21000 - £33500 per annum + Benefits
Posted: 11 days ago
Newport
CPS Group
Salary: £25k - 35k per year
Posted: 25 days ago