The statistics below represent IT jobs advertised across the Wales region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Support Analyst
UK / Wales
Rank 61 47 93
Rank change year-on-year
-14 +46
Permanent jobs requiring a Support Analyst 41 60 18
As % of all permanent IT jobs located in Wales 3.78% 4.45% 1.31%
As % of the Job Titles category 3.94% 4.55% 1.33%
Number of salaries quoted 39 52 14
Median salary £26,500 £22,500 £22,250
Median salary % change year-on-year
+17.77% +1.12%
90% offered a salary of more than £18,370 £19,000 £20,150
10% offered a salary of more than £31,000 £32,500 £33,600
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year
-3.50% +3.63%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1041 1320 1349
As % of all permanent IT jobs located in Wales 95.86% 98.00% 98.40%
Number of salaries quoted 882 1135 1147
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 20 February 2017.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +4 33 £26,500 +6.00% 4
North Wales -5 5 £28,500 +29.54% 1
West Wales -12 3 £23,000 +24.32%
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 20 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Support Analyst in the job title.

1 49 (53.26%) SQL
2 41 (44.57%) ITIL
3 35 (38.04%) Microsoft
4 32 (34.78%) Windows
4 32 (34.78%) Finance
5 27 (29.35%) Active Directory
6 23 (25.00%) Incident Management
7 21 (22.83%) Degree
7 21 (22.83%) Systems Analysis
8 19 (20.65%) Advertising
8 19 (20.65%) ITIL Certification
9 17 (18.48%) ISEB
9 17 (18.48%) Data Modelling
9 17 (18.48%) C#
9 17 (18.48%) .NET
10 15 (16.30%) Validation
11 14 (15.22%) VB.NET
11 14 (15.22%) MS Office
11 14 (15.22%) User Acceptance Testing
11 14 (15.22%) iSeries
12 13 (14.13%) Windows Server
13 12 (13.04%) Forefront Identity Manager
13 12 (13.04%) MS Excel
14 10 (10.87%) IBM
14 10 (10.87%) Business Analysis
14 10 (10.87%) Windows 7
15 9 (9.78%) Waterfall
15 9 (9.78%) PowerShell
15 9 (9.78%) Test Scripting
15 9 (9.78%) Agile Software Development

Support Analyst Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.17%) ColdFusion
2 1 (1.09%) IIS
2 1 (1.09%) JBoss
2 1 (1.09%) SAS
2 1 (1.09%) SharePoint
Applications
1 14 (15.22%) MS Office
2 12 (13.04%) MS Excel
3 1 (1.09%) MS PowerPoint
Business Applications
1 4 (4.35%) Dynamics NAV
2 2 (2.17%) Visualfiles
3 1 (1.09%) Dynamics CRM
3 1 (1.09%) Sage 200
Cloud Services
1 1 (1.09%) Office 365
Communications & Networking
1 5 (5.43%) Remote Desktop
2 3 (3.26%) TCP/IP
3 1 (1.09%) NAS
3 1 (1.09%) PABX
3 1 (1.09%) SAN
3 1 (1.09%) VoIP
3 1 (1.09%) WebEx
Database & Business Intelligence
1 7 (7.61%) SQL Server
2 4 (4.35%) Relational Database
3 3 (3.26%) Oracle Reports
4 1 (1.09%) SAS EBI
4 1 (1.09%) SQL Server Reporting Services
Development Applications
1 3 (3.26%) Subversion
2 2 (2.17%) Eclipse
2 2 (2.17%) Toad
3 1 (1.09%) Rational DOORS
3 1 (1.09%) Visual Studio
General
1 32 (34.78%) Finance
2 19 (20.65%) Advertising
3 6 (6.52%) Banking
3 6 (6.52%) Telecoms
4 2 (2.17%) Legal
4 2 (2.17%) Manufacturing
4 2 (2.17%) Retail
5 1 (1.09%) French Language
5 1 (1.09%) German Language
5 1 (1.09%) Italian Language
5 1 (1.09%) Portuguese Language
5 1 (1.09%) Spanish Language
5 1 (1.09%) Welsh Language
Libraries, Frameworks & Software Standards
1 17 (18.48%) .NET
2 8 (8.70%) Web Services
3 6 (6.52%) ASP.NET
4 2 (2.17%) Ajax
4 2 (2.17%) jQuery
4 2 (2.17%) SOAP
5 1 (1.09%) Hibernate
5 1 (1.09%) HTML
5 1 (1.09%) SailPoint
5 1 (1.09%) Spring
5 1 (1.09%) Spring MVC
5 1 (1.09%) XML
Miscellaneous
1 14 (15.22%) iSeries
2 7 (7.61%) Analytical Skills
3 3 (3.26%) Computer Science
4 2 (2.17%) Management Information System
4 2 (2.17%) Smartphone
5 1 (1.09%) Driving Licence
5 1 (1.09%) Handset
5 1 (1.09%) Virtual Team
Operating Systems
1 32 (34.78%) Windows
2 13 (14.13%) Windows Server
3 10 (10.87%) Windows 7
4 2 (2.17%) Windows 8
5 1 (1.09%) Linux
5 1 (1.09%) Red Hat Enterprise Linux
5 1 (1.09%) Windows 10
5 1 (1.09%) Windows Server 2008
5 1 (1.09%) Windows Server 2012
Processes & Methodologies
1 41 (44.57%) ITIL
2 23 (25.00%) Incident Management
3 21 (22.83%) Systems Analysis
4 17 (18.48%) Data Modelling
5 15 (16.30%) Validation
6 14 (15.22%) User Acceptance Testing
7 10 (10.87%) Business Analysis
8 9 (9.78%) Agile Software Development
8 9 (9.78%) Test Scripting
8 9 (9.78%) Waterfall
9 7 (7.61%) Software Testing
10 4 (4.35%) ERP
10 4 (4.35%) Service Delivery
11 3 (3.26%) Asset Management
11 3 (3.26%) Data Analysis
11 3 (3.26%) Data Privacy
11 3 (3.26%) Data Security
11 3 (3.26%) Problem Management
12 2 (2.17%) Data Entry
12 2 (2.17%) Line Management
Programming Languages
1 49 (53.26%) SQL
2 17 (18.48%) C#
3 14 (15.22%) VB.NET
4 9 (9.78%) PowerShell
5 6 (6.52%) Java
6 3 (3.26%) C
6 3 (3.26%) C++
6 3 (3.26%) JavaScript
7 2 (2.17%) PL/SQL
7 2 (2.17%) VB
8 1 (1.09%) PHP
8 1 (1.09%) VBA
Qualifications
1 21 (22.83%) Degree
2 19 (20.65%) ITIL Certification
3 17 (18.48%) ISEB
4 5 (5.43%) ITIL Foundation Certificate
5 1 (1.09%) A+ Certification
5 1 (1.09%) Cisco Certification
5 1 (1.09%) Network+ Certification
5 1 (1.09%) Security Cleared
Quality Assurance & Compliance
1 7 (7.61%) SLA
2 2 (2.17%) QA
System Software
1 27 (29.35%) Active Directory
2 1 (1.09%) VMware Infrastructure
Systems Management
1 12 (13.04%) Forefront Identity Manager
2 2 (2.17%) SCCM
3 1 (1.09%) WSUS
Vendors
1 35 (38.04%) Microsoft
2 10 (10.87%) IBM
3 4 (4.35%) Oracle
3 4 (4.35%) VMware
4 2 (2.17%) CA Agile Central
4 2 (2.17%) iManage
4 2 (2.17%) Salesforce.com
4 2 (2.17%) SAP
5 1 (1.09%) Avaya
5 1 (1.09%) Cisco
5 1 (1.09%) Citrix
5 1 (1.09%) Red Hat
5 1 (1.09%) Remedy
5 1 (1.09%) Sage
5 1 (1.09%) ServiceNow
Cwmbran, Gwent
CPS Group UK
Salary: £18000 per annum + additional benefits
Posted: 4 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £20000 - £27000 per annum + benefits
Posted: 5 days ago
Cas-gwent
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £20000.00 per annum + Benefits
Posted: 18 days ago
Deeside
Bluetown Online LTD
Posted: 13 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £23000 - £28500 per annum + benefits
Posted: 26 days ago