The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 49 54 28
Rank change year-on-year
+5 -26
Permanent jobs requiring a Support Analyst 57 47 78
As % of all permanent IT jobs located in Wales 4.07% 3.54% 6.26%
As % of the Job Titles category 4.20% 3.68% 6.43%
Number of salaries quoted 50 38 75
Average salary £26,500 £27,500 £29,000
Average salary % change year-on-year
-3.63% -5.17%
90% offered a salary of more than £19,450 £18,500 £22,500
10% offered a salary of more than £35,000 £32,700 £52,300
UK excluding London average salary £27,500 £27,500 £27,523
% change year-on-year
- -0.08%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1358 1277 1213
As % of all permanent IT jobs located in Wales 96.93% 96.23% 97.35%
Number of salaries quoted 1108 1091 1077
Average salary £36,000 £35,000 £35,000
Average salary % change year-on-year
+2.85% -
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £52,500 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 3 July 2015.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +18 45 £27,000 -6.89% 1
West Wales +9 7 £18,500 -
North Wales -7 5 - - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 3 July 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 46 (54.12%) Windows
2 27 (31.76%) Active Directory
3 25 (29.41%) SQL
3 25 (29.41%) Finance
4 19 (22.35%) Oracle
4 19 (22.35%) Microsoft
5 18 (21.18%) UNIX
6 17 (20.00%) Windows Server 2008
7 15 (17.65%) Windows 7
7 15 (17.65%) Degree
7 15 (17.65%) Analytical Skills
8 14 (16.47%) Windows Server 2003
8 14 (16.47%) Linux
8 14 (16.47%) SLA
9 12 (14.12%) Solaris
9 12 (14.12%) SQL Server
9 12 (14.12%) Advertising
10 11 (12.94%) ITIL
10 11 (12.94%) VoIP
11 10 (11.76%) SaaS
12 9 (10.59%) Apache
12 9 (10.59%) MS Office
13 8 (9.41%) Stakeholder Management
13 8 (9.41%) Java
14 7 (8.24%) IIS
14 7 (8.24%) Tomcat
14 7 (8.24%) WebSphere
15 6 (7.06%) VMware
15 6 (7.06%) MS Excel
15 6 (7.06%) JavaScript

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 3 July 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.59%) Apache
2 7 (8.24%) Tomcat
2 7 (8.24%) IIS
2 7 (8.24%) WebSphere
3 5 (5.88%) Node.js
3 5 (5.88%) IBM Notes
4 4 (4.71%) WebLogic
4 4 (4.71%) JBoss
5 3 (3.53%) Elasticsearch
6 1 (1.18%) SharePoint
6 1 (1.18%) MS Exchange
6 1 (1.18%) Oracle HTTP Server
6 1 (1.18%) Commerce Server
6 1 (1.18%) CMS
6 1 (1.18%) Oracle Application Server
Applications
1 9 (10.59%) MS Office
2 6 (7.06%) MS Excel
Cloud Services
1 10 (11.76%) SaaS
2 1 (1.18%) Dropbox
Communications & Networking
1 11 (12.94%) VoIP
2 5 (5.88%) DHCP
2 5 (5.88%) DNS
3 4 (4.71%) TCP/IP
4 2 (2.35%) IP Telephony
5 1 (1.18%) VLAN
5 1 (1.18%) SAN
5 1 (1.18%) Internet
5 1 (1.18%) Firewall
5 1 (1.18%) Ethernet
5 1 (1.18%) HTTP
Database & Business Intelligence
1 12 (14.12%) SQL Server
2 4 (4.71%) MongoDB
3 3 (3.53%) Relational Database
3 3 (3.53%) SQL Server Reporting Services
4 2 (2.35%) SQL Server 2005
4 2 (2.35%) SQLPlus
5 1 (1.18%) Oracle Database
5 1 (1.18%) Oracle Database 11g
5 1 (1.18%) SQL Server 2008
5 1 (1.18%) DB2
5 1 (1.18%) Crystal Reports
5 1 (1.18%) RDBMS
5 1 (1.18%) Oracle Database 10g
General
1 25 (29.41%) Finance
2 12 (14.12%) Advertising
Libraries, Frameworks & Software Standards
1 5 (5.88%) Web Services
1 5 (5.88%) AngularJS
2 4 (4.71%) .NET
3 3 (3.53%) JSON
3 3 (3.53%) Mojolicious
3 3 (3.53%) jQuery
3 3 (3.53%) RESTful
4 2 (2.35%) ASP.NET
5 1 (1.18%) Application Packaging
5 1 (1.18%) XML
5 1 (1.18%) XSD
5 1 (1.18%) XSLT
5 1 (1.18%) .NET Framework
Miscellaneous
1 15 (17.65%) Analytical Skills
2 3 (3.53%) Computer Science
2 3 (3.53%) Management Information System
2 3 (3.53%) iSeries
3 2 (2.35%) Mathematics
4 1 (1.18%) EPoS
4 1 (1.18%) AS400
4 1 (1.18%) Video Conferencing
4 1 (1.18%) Data Centre
Operating Systems
1 46 (54.12%) Windows
2 18 (21.18%) UNIX
3 17 (20.00%) Windows Server 2008
4 15 (17.65%) Windows 7
5 14 (16.47%) Windows Server 2003
5 14 (16.47%) Linux
6 12 (14.12%) Solaris
7 4 (4.71%) Windows Server 2012
8 3 (3.53%) AIX
8 3 (3.53%) Windows XP
9 2 (2.35%) Windows Vista
10 1 (1.18%) Android
10 1 (1.18%) Windows Mobile
10 1 (1.18%) Apple iOS
10 1 (1.18%) Windows 8
10 1 (1.18%) OS/400
10 1 (1.18%) Mac OS X
Processes & Methodologies
1 11 (12.94%) ITIL
2 8 (9.41%) Stakeholder Management
3 5 (5.88%) Change Management
4 4 (4.71%) Project Management
4 4 (4.71%) Agile Software Development
4 4 (4.71%) Time Management
5 3 (3.53%) Business Analysis
6 2 (2.35%) Incident Management
6 2 (2.35%) CRM
6 2 (2.35%) ERP
6 2 (2.35%) User Acceptance Testing
6 2 (2.35%) Root Cause Analysis
6 2 (2.35%) SDLC
7 1 (1.18%) System Testing
7 1 (1.18%) ITSM
7 1 (1.18%) Service Management
7 1 (1.18%) Quality Management
7 1 (1.18%) Service Delivery
7 1 (1.18%) Load Balancing
7 1 (1.18%) Release Management
Programming Languages
1 25 (29.41%) SQL
2 8 (9.41%) Java
3 6 (7.06%) JavaScript
4 5 (5.88%) Perl
5 3 (3.53%) COBOL
5 3 (3.53%) Shell Script
6 2 (2.35%) VB.NET
7 1 (1.18%) Python
7 1 (1.18%) Uniface
7 1 (1.18%) VB6
7 1 (1.18%) C#
7 1 (1.18%) T-SQL
7 1 (1.18%) VB
7 1 (1.18%) RPG
Qualifications
1 15 (17.65%) Degree
2 4 (4.71%) Security Cleared
2 4 (4.71%) ITIL Certification
2 4 (4.71%) Microsoft Certification
3 3 (3.53%) A+ Certification
4 1 (1.18%) MCP
4 1 (1.18%) MCSE
4 1 (1.18%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 14 (16.47%) SLA
2 1 (1.18%) ISO/IEC 27001
System Software
1 27 (31.76%) Active Directory
2 5 (5.88%) VMware Infrastructure
3 3 (3.53%) Hyper-V
4 1 (1.18%) XenApp
4 1 (1.18%) vSphere
Systems Management
1 3 (3.53%) NetBackup
2 1 (1.18%) Oracle RMAN
2 1 (1.18%) SCCM
2 1 (1.18%) SCOM
2 1 (1.18%) Forefront Identity Manager
2 1 (1.18%) SCSM
Vendors
1 19 (22.35%) Oracle
1 19 (22.35%) Microsoft
2 6 (7.06%) VMware
3 5 (5.88%) Lotus
4 4 (4.71%) Borland
5 3 (3.53%) SAP
5 3 (3.53%) IBM
6 2 (2.35%) Cisco
6 2 (2.35%) Nortel
6 2 (2.35%) Citrix
7 1 (1.18%) Veritas
7 1 (1.18%) Apple
7 1 (1.18%) Adobe
7 1 (1.18%) HP
Newport, Gwent
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 3 days ago
Holywell
Networx Recruitment
Salary: Salary £Competitive
Posted: 11 days ago