The statistics below represent IT jobs advertised across the Wales region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Support Analyst
UK / Wales
Rank 58 51 87
Rank change year-on-year
-7 +36
Permanent jobs requiring a Support Analyst 40 51 17
As % of all permanent IT jobs located in Wales 3.62% 4.12% 1.26%
As % of the Job Titles category 3.77% 4.20% 1.27%
Number of salaries quoted 40 46 13
Median salary £26,500 £21,500 £23,000
Median salary % change year-on-year
+23.25% -6.52%
90% offered a salary of more than £18,500 £18,300 £20,100
10% offered a salary of more than £30,000 £32,500 £34,400
UK excluding London median salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1062 1215 1334
As % of all permanent IT jobs located in Wales 96.20% 98.06% 98.96%
Number of salaries quoted 921 1052 1155
Median salary £36,500 £35,000 £35,000
Median salary % change year-on-year
+4.28% -
90% offered a salary of more than £23,500 £21,500 £25,000
10% offered a salary of more than £52,700 £50,000 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Analyst
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 23 January 2017.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +10 33 £26,500 +17.77% 3
North Wales -4 5 £28,500 +32.55%
West Wales -13 2 £20,750 +12.16%
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 23 January 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Support Analyst in the job title.

1 50 (52.08%) SQL
2 43 (44.79%) ITIL
2 43 (44.79%) Finance
3 38 (39.58%) Microsoft
4 33 (34.38%) Windows
5 28 (29.17%) Active Directory
6 27 (28.13%) Incident Management
7 26 (27.08%) Systems Analysis
8 22 (22.92%) Degree
9 21 (21.88%) ISEB
9 21 (21.88%) Data Modelling
10 20 (20.83%) Advertising
10 20 (20.83%) Validation
11 19 (19.79%) ITIL Certification
12 17 (17.71%) C#
12 17 (17.71%) .NET
12 17 (17.71%) iSeries
13 16 (16.67%) Windows Server
13 16 (16.67%) User Acceptance Testing
14 15 (15.63%) MS Excel
15 14 (14.58%) MS Office
15 14 (14.58%) VB.NET
16 12 (12.50%) Windows 7
16 12 (12.50%) PowerShell
16 12 (12.50%) Forefront Identity Manager
17 11 (11.46%) IBM
18 10 (10.42%) Agile Software Development
18 10 (10.42%) Business Analysis
18 10 (10.42%) Waterfall
19 9 (9.38%) VMware

Support Analyst Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.08%) ColdFusion
1 2 (2.08%) MS Exchange
2 1 (1.04%) IIS
2 1 (1.04%) JBoss
2 1 (1.04%) SharePoint
Applications
1 15 (15.63%) MS Excel
2 14 (14.58%) MS Office
3 3 (3.13%) MS PowerPoint
Business Applications
1 4 (4.17%) Dynamics NAV
2 2 (2.08%) Visualfiles
3 1 (1.04%) Dynamics CRM
Communications & Networking
1 4 (4.17%) Remote Desktop
2 3 (3.13%) TCP/IP
3 2 (2.08%) Firewall
3 2 (2.08%) LAN
3 2 (2.08%) VoIP
4 1 (1.04%) NAS
4 1 (1.04%) PABX
4 1 (1.04%) SAN
Database & Business Intelligence
1 4 (4.17%) SQL Server
2 3 (3.13%) Relational Database
3 1 (1.04%) Oracle Reports
3 1 (1.04%) SQL Server Reporting Services
Development Applications
1 3 (3.13%) Subversion
2 2 (2.08%) Eclipse
2 2 (2.08%) Toad
3 1 (1.04%) Rational DOORS
3 1 (1.04%) Visual Studio
General
1 43 (44.79%) Finance
2 20 (20.83%) Advertising
3 8 (8.33%) Banking
3 8 (8.33%) Telecoms
4 5 (5.21%) Retail
5 2 (2.08%) Legal
6 1 (1.04%) French Language
6 1 (1.04%) German Language
6 1 (1.04%) Italian Language
6 1 (1.04%) Portuguese Language
6 1 (1.04%) Spanish Language
6 1 (1.04%) Welsh Language
Libraries, Frameworks & Software Standards
1 17 (17.71%) .NET
2 8 (8.33%) Web Services
3 6 (6.25%) ASP.NET
4 2 (2.08%) Ajax
4 2 (2.08%) jQuery
4 2 (2.08%) SOAP
5 1 (1.04%) SailPoint
Miscellaneous
1 17 (17.71%) iSeries
2 5 (5.21%) Computer Science
3 4 (4.17%) Analytical Skills
4 1 (1.04%) Driving Licence
4 1 (1.04%) Handset
4 1 (1.04%) Smartphone
Operating Systems
1 33 (34.38%) Windows
2 16 (16.67%) Windows Server
3 12 (12.50%) Windows 7
4 4 (4.17%) Linux
5 3 (3.13%) Windows 10
5 3 (3.13%) Windows 8
5 3 (3.13%) Windows Server 2008
5 3 (3.13%) Windows Server 2012
6 2 (2.08%) Data ONTAP
6 2 (2.08%) VyOS
7 1 (1.04%) CentOS
7 1 (1.04%) Red Hat Enterprise Linux
7 1 (1.04%) Unix
Processes & Methodologies
1 43 (44.79%) ITIL
2 27 (28.13%) Incident Management
3 26 (27.08%) Systems Analysis
4 21 (21.88%) Data Modelling
5 20 (20.83%) Validation
6 16 (16.67%) User Acceptance Testing
7 10 (10.42%) Agile Software Development
7 10 (10.42%) Business Analysis
7 10 (10.42%) Waterfall
8 7 (7.29%) Software Testing
8 7 (7.29%) Test Scripting
9 6 (6.25%) Data Privacy
9 6 (6.25%) Data Security
9 6 (6.25%) Problem Management
10 4 (4.17%) ERP
11 3 (3.13%) Asset Management
11 3 (3.13%) Service Delivery
11 3 (3.13%) Virtual Environments
12 2 (2.08%) High Availability
12 2 (2.08%) SIEM
Programming Languages
1 50 (52.08%) SQL
2 17 (17.71%) C#
3 14 (14.58%) VB.NET
4 12 (12.50%) PowerShell
5 5 (5.21%) Java
6 4 (4.17%) C
7 3 (3.13%) C++
8 2 (2.08%) JavaScript
8 2 (2.08%) PL/SQL
8 2 (2.08%) Shell Script
8 2 (2.08%) VB
9 1 (1.04%) VBA
Qualifications
1 22 (22.92%) Degree
2 21 (21.88%) ISEB
3 19 (19.79%) ITIL Certification
4 5 (5.21%) ITIL Foundation Certificate
5 2 (2.08%) VMware Certified Professional (VCP)
6 1 (1.04%) Security Cleared
Quality Assurance & Compliance
1 3 (3.13%) SLA
System Software
1 28 (29.17%) Active Directory
2 4 (4.17%) VMware Infrastructure
Systems Management
1 12 (12.50%) Forefront Identity Manager
2 2 (2.08%) Nagios
2 2 (2.08%) SCCM
3 1 (1.04%) WSUS
Vendors
1 38 (39.58%) Microsoft
2 11 (11.46%) IBM
3 9 (9.38%) VMware
4 2 (2.08%) CA Agile Central
4 2 (2.08%) Dell
4 2 (2.08%) iManage
4 2 (2.08%) Intel
4 2 (2.08%) NetApp
4 2 (2.08%) Oracle
4 2 (2.08%) Salesforce.com
4 2 (2.08%) SAP
4 2 (2.08%) Splunk
4 2 (2.08%) Vyatta
5 1 (1.04%) Avaya
5 1 (1.04%) Citrix
5 1 (1.04%) Red Hat
5 1 (1.04%) Remedy
5 1 (1.04%) ServiceNow
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: £18-22K, depending upon experience
Posted: 3 hours ago
Cardiff, South Glamorgan
Certes Computing Ltd
Posted: 13 hours ago
Cardiff, South Glamorgan
The People Network
Salary: £18000 - £28000 per annum
Posted: 6 days ago