The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wales region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 60 40 40
Rank change year-on-year
-20 0
Permanent jobs requiring a Support Analyst 41 66 55
As % of all permanent IT jobs located in Wales 3.28% 5.23% 4.92%
As % of the Job Titles category 3.39% 5.38% 5.06%
Number of salaries quoted 38 66 52
Average salary £27,000 £30,000 £29,250
Average salary % change year-on-year
-10.00% +2.56%
90% offered a salary of more than £18,500 £22,500 £19,000
10% offered a salary of more than £35,000 £40,000 £37,000
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1210 1226 1086
As % of all permanent IT jobs located in Wales 96.72% 97.07% 97.14%
Number of salaries quoted 1013 1100 942
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £23,950 £25,500 £22,000
10% offered a salary of more than £52,500 £47,500 £46,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Support Analyst
UK

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 23 April 2014.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
South Wales -13 28 £30,000 - 1
North Wales +8 8 £26,500 +6.00%
West Wales -9 4 £18,500 - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 23 April 2014, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 30 (48.39%) Windows
2 29 (46.77%) SQL Server
3 23 (37.10%) ITIL
3 23 (37.10%) Microsoft
4 22 (35.48%) SQL
5 21 (33.87%) .NET
6 19 (30.65%) VMware
7 18 (29.03%) Cisco
7 18 (29.03%) Active Directory
8 16 (25.81%) Internet
8 16 (25.81%) MCP
9 15 (24.19%) MCSE
9 15 (24.19%) MS Excel
9 15 (24.19%) Microsoft Certification
9 15 (24.19%) HP
9 15 (24.19%) Management Information System
10 14 (22.58%) SLA
10 14 (22.58%) Hyper-V
11 13 (20.97%) DNS
11 13 (20.97%) Commerce Server
11 13 (20.97%) IIS
11 13 (20.97%) CMS
11 13 (20.97%) .NET Framework
11 13 (20.97%) Load Balancing
12 12 (19.35%) ISO/IEC 27001
12 12 (19.35%) SAP
12 12 (19.35%) SAP Certification
12 12 (19.35%) ISO 9001
13 11 (17.74%) Firewall
14 10 (16.13%) Manufacturing

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 23 April 2014, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (20.97%) IIS
1 13 (20.97%) Commerce Server
1 13 (20.97%) CMS
2 3 (4.84%) WebLogic
2 3 (4.84%) Apache
3 2 (3.23%) Lync
4 1 (1.61%) LiveLink
4 1 (1.61%) SharePoint
4 1 (1.61%) Site Server
Applications
1 15 (24.19%) MS Excel
2 3 (4.84%) MS Office
Communications & Networking
1 16 (25.81%) Internet
2 13 (20.97%) DNS
3 11 (17.74%) Firewall
4 10 (16.13%) SAN
4 10 (16.13%) NAS
5 4 (6.45%) TCP/IP
6 3 (4.84%) VoIP
7 2 (3.23%) WAN
7 2 (3.23%) LAN
7 2 (3.23%) Wi-Fi
7 2 (3.23%) Wireless
7 2 (3.23%) Structured Cabling
8 1 (1.61%) Softswitch
8 1 (1.61%) Wireshark
8 1 (1.61%) Network Security
8 1 (1.61%) ISDN
8 1 (1.61%) DHCP
Database & Business Intelligence
1 29 (46.77%) SQL Server
2 2 (3.23%) SQL Server 2005
2 2 (3.23%) MySQL
3 1 (1.61%) SQL Server 2012
3 1 (1.61%) Oracle Reports
3 1 (1.61%) MS Access
3 1 (1.61%) SQL Server Reporting Services
General
1 10 (16.13%) Manufacturing
2 9 (14.52%) Pharmaceutical
3 5 (8.06%) Finance
4 1 (1.61%) Telecoms
4 1 (1.61%) Marketing
Libraries, Frameworks & Software Standards
1 21 (33.87%) .NET
2 13 (20.97%) .NET Framework
3 2 (3.23%) WAP
4 1 (1.61%) XML
4 1 (1.61%) XSD
4 1 (1.61%) XSLT
Miscellaneous
1 15 (24.19%) Management Information System
2 8 (12.90%) Life Science
Operating Systems
1 30 (48.39%) Windows
2 7 (11.29%) Windows Server 2003
3 6 (9.68%) UNIX
4 5 (8.06%) Windows Server 2008
4 5 (8.06%) Windows 7
4 5 (8.06%) Linux
5 3 (4.84%) Solaris
6 2 (3.23%) Mac OS X
7 1 (1.61%) Windows Server 2012
7 1 (1.61%) Windows 2000 Server
Processes & Methodologies
1 23 (37.10%) ITIL
2 13 (20.97%) Load Balancing
3 8 (12.90%) Content Management
4 5 (8.06%) Data Analysis
4 5 (8.06%) User Acceptance Testing
5 4 (6.45%) Test Scripting
5 4 (6.45%) Data Entry
6 2 (3.23%) Service Management
6 2 (3.23%) E-Commerce
7 1 (1.61%) CAD
7 1 (1.61%) Configuration Management
7 1 (1.61%) Service Delivery
7 1 (1.61%) Asset Management
7 1 (1.61%) Knowledge Management
7 1 (1.61%) Time Management
7 1 (1.61%) Data Architecture
Programming Languages
1 22 (35.48%) SQL
2 8 (12.90%) C#
3 1 (1.61%) Delphi
3 1 (1.61%) Java
3 1 (1.61%) PL/SQL
3 1 (1.61%) T-SQL
3 1 (1.61%) VB
3 1 (1.61%) VB.NET
3 1 (1.61%) VB6
Qualifications
1 16 (25.81%) MCP
2 15 (24.19%) MCSE
2 15 (24.19%) Microsoft Certification
3 12 (19.35%) SAP Certification
4 6 (9.68%) ITIL Certification
5 3 (4.84%) Security Cleared
6 2 (3.23%) SC Cleared
7 1 (1.61%) DV Cleared
7 1 (1.61%) MCSM
7 1 (1.61%) Degree
7 1 (1.61%) A+ Certification
7 1 (1.61%) MCSA
7 1 (1.61%) CCNA
7 1 (1.61%) Cisco Certification
Quality Assurance & Compliance
1 14 (22.58%) SLA
2 12 (19.35%) ISO/IEC 27001
2 12 (19.35%) ISO 9001
3 4 (6.45%) QA
4 1 (1.61%) GxP
System Software
1 18 (29.03%) Active Directory
2 14 (22.58%) Hyper-V
3 4 (6.45%) VMware Infrastructure
4 1 (1.61%) vSphere
Systems Management
1 3 (4.84%) NetBackup
2 1 (1.61%) SCCM
2 1 (1.61%) SCOM
Vendors
1 23 (37.10%) Microsoft
2 19 (30.65%) VMware
3 18 (29.03%) Cisco
4 15 (24.19%) HP
5 12 (19.35%) SAP
6 10 (16.13%) Veritas
6 10 (16.13%) Symantec
6 10 (16.13%) Oracle
7 4 (6.45%) Citrix
8 3 (4.84%) JBoss
8 3 (4.84%) Borland
9 2 (3.23%) Apple
9 2 (3.23%) Google
9 2 (3.23%) IBM
10 1 (1.61%) Juniper
10 1 (1.61%) F5
10 1 (1.61%) Sonus
10 1 (1.61%) CheckPoint
10 1 (1.61%) Remedy
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: To £40K (depending upon experience) + Excellent Benefits
Posted: 17 hours ago
Swansea, West Glamorgan
Intapeople
Salary: £17000 to £20000 per annum
Posted: Yesterday
Wales
Experis IT
Posted: Yesterday
Cardiff
Barclays Corporate
Salary: Competitive
Posted: 6 days ago
Wrexham
Hays IT - Uk Posting account
Salary: £28000.00 - £31000.00 per annum
Posted: 13 days ago