The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 76 61 55
Rank change year-on-year
-15 -6
Permanent jobs requiring a Support Analyst 27 33 41
As % of all permanent IT jobs located in Wales 2.01% 2.94% 3.59%
As % of the Job Titles category 2.10% 3.05% 3.72%
Number of salaries quoted 25 33 40
Average salary £24,500 £27,000 £28,750
Average salary % change year-on-year
-9.25% -6.08%
90% offered a salary of more than £18,700 £18,500 £18,500
10% offered a salary of more than £35,300 £35,000 £40,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1286 1083 1103
As % of all permanent IT jobs located in Wales 95.61% 96.35% 96.58%
Number of salaries quoted 1105 918 960
Average salary £36,000 £35,000 £35,000
Average salary % change year-on-year
+2.85% -
90% offered a salary of more than £24,000 £25,000 £25,500
10% offered a salary of more than £52,500 £45,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 30 March 2015.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -11 24 £24,500 -18.33% 4
West Wales +16 1 £18,500 -
North Wales -12 1 £13,500 -49.05% 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 30 March 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 28 (63.64%) Windows
2 18 (40.91%) Active Directory
2 18 (40.91%) Finance
3 13 (29.55%) SQL
4 11 (25.00%) SQL Server
4 11 (25.00%) Windows Server 2008
5 10 (22.73%) Windows 7
5 10 (22.73%) ITIL
5 10 (22.73%) Windows Server 2003
6 8 (18.18%) Microsoft
6 8 (18.18%) IIS
7 7 (15.91%) UNIX
7 7 (15.91%) Tomcat
7 7 (15.91%) TCP/IP
7 7 (15.91%) Service Delivery
7 7 (15.91%) WebSphere
8 6 (13.64%) Degree
8 6 (13.64%) Analytical Skills
8 6 (13.64%) Hyper-V
8 6 (13.64%) Advertising
8 6 (13.64%) NetBackup
8 6 (13.64%) .NET
9 5 (11.36%) Oracle
9 5 (11.36%) VoIP
9 5 (11.36%) Apache
9 5 (11.36%) Linux
9 5 (11.36%) IBM Notes
9 5 (11.36%) Cisco
9 5 (11.36%) Citrix
9 5 (11.36%) Lotus

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 30 March 2015, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (18.18%) IIS
2 7 (15.91%) WebSphere
2 7 (15.91%) Tomcat
3 5 (11.36%) IBM Notes
3 5 (11.36%) Apache
4 4 (9.09%) Commerce Server
4 4 (9.09%) CMS
5 2 (4.55%) SharePoint
6 1 (2.27%) MS Exchange
6 1 (2.27%) Oracle HTTP Server
6 1 (2.27%) LiveLink
6 1 (2.27%) Oracle Application Server
6 1 (2.27%) SharePoint 2010
6 1 (2.27%) Exchange Server 2010
Applications
1 3 (6.82%) MS Excel
Cloud Services
1 3 (6.82%) SaaS
Communications & Networking
1 7 (15.91%) TCP/IP
2 5 (11.36%) VoIP
2 5 (11.36%) Internet
3 4 (9.09%) DNS
4 2 (4.55%) Firewall
4 2 (4.55%) IP Telephony
5 1 (2.27%) VLAN
5 1 (2.27%) WAN
5 1 (2.27%) Ethernet
5 1 (2.27%) HTTP
5 1 (2.27%) SAN
5 1 (2.27%) LAN
Database & Business Intelligence
1 11 (25.00%) SQL Server
2 2 (4.55%) SQL Server Reporting Services
3 1 (2.27%) SQL Server 2005
3 1 (2.27%) Oracle Database 11g
3 1 (2.27%) Oracle Database
3 1 (2.27%) Relational Database
3 1 (2.27%) DB2
3 1 (2.27%) Crystal Reports
3 1 (2.27%) RDBMS
3 1 (2.27%) Oracle Database 10g
General
1 18 (40.91%) Finance
2 6 (13.64%) Advertising
Libraries, Frameworks & Software Standards
1 6 (13.64%) .NET
2 4 (9.09%) .NET Framework
3 1 (2.27%) Application Packaging
3 1 (2.27%) ASP.NET
3 1 (2.27%) CGI
Miscellaneous
1 6 (13.64%) Analytical Skills
2 5 (11.36%) Management Information System
3 3 (6.82%) iSeries
4 1 (2.27%) AS400
4 1 (2.27%) Video Conferencing
4 1 (2.27%) Client/Server
4 1 (2.27%) EPoS
Operating Systems
1 28 (63.64%) Windows
2 11 (25.00%) Windows Server 2008
3 10 (22.73%) Windows 7
3 10 (22.73%) Windows Server 2003
4 7 (15.91%) UNIX
5 5 (11.36%) Linux
6 3 (6.82%) Windows XP
6 3 (6.82%) AIX
7 2 (4.55%) Solaris
7 2 (4.55%) Windows Vista
8 1 (2.27%) Android
8 1 (2.27%) Windows Mobile
8 1 (2.27%) OS/400
8 1 (2.27%) Apple iOS
8 1 (2.27%) Windows Server 2012
Processes & Methodologies
1 10 (22.73%) ITIL
2 7 (15.91%) Service Delivery
3 4 (9.09%) Stakeholder Management
3 4 (9.09%) Load Balancing
4 3 (6.82%) Project Management
5 2 (4.55%) Change Management
6 1 (2.27%) ITSM
6 1 (2.27%) Security Management
6 1 (2.27%) Data Analysis
6 1 (2.27%) Bioinformatics
6 1 (2.27%) Knowledge Management
6 1 (2.27%) Incident Management
6 1 (2.27%) Biostatistics
6 1 (2.27%) Release Management
6 1 (2.27%) User Acceptance Testing
6 1 (2.27%) Test Scripting
6 1 (2.27%) Parallel Computing
6 1 (2.27%) Capacity Planning
6 1 (2.27%) Continuous Improvement
6 1 (2.27%) Mobile Device Management
Programming Languages
1 13 (29.55%) SQL
2 4 (9.09%) Java
3 3 (6.82%) COBOL
3 3 (6.82%) Shell Script
4 2 (4.55%) T-SQL
5 1 (2.27%) VB.NET
5 1 (2.27%) Python
5 1 (2.27%) C#
5 1 (2.27%) Perl
5 1 (2.27%) RPG
Qualifications
1 6 (13.64%) Degree
2 4 (9.09%) MCP
2 4 (9.09%) MCSE
2 4 (9.09%) Microsoft Certification
3 2 (4.55%) ITIL Certification
4 1 (2.27%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (6.82%) SLA
System Software
1 18 (40.91%) Active Directory
2 6 (13.64%) Hyper-V
3 1 (2.27%) XenApp
3 1 (2.27%) vSphere
3 1 (2.27%) VMware Infrastructure
Systems Management
1 6 (13.64%) NetBackup
2 1 (2.27%) Oracle RMAN
2 1 (2.27%) SCCM
2 1 (2.27%) SCOM
2 1 (2.27%) SCSM
Vendors
1 8 (18.18%) Microsoft
2 5 (11.36%) Oracle
2 5 (11.36%) Cisco
2 5 (11.36%) Lotus
2 5 (11.36%) Citrix
2 5 (11.36%) VMware
3 4 (9.09%) HP
4 3 (6.82%) IBM
5 2 (4.55%) Nortel
6 1 (2.27%) Apple
6 1 (2.27%) Remedy
6 1 (2.27%) OpenText
6 1 (2.27%) Veritas
Newport, Gwent
Intapeople
Salary: £18000 - £20000 per annum
Posted: 6 days ago
Cardiff, South Glamorgan
Ashdown IT
Salary: £22000 - £27000 per annum + benefits
Posted: 6 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 20 days ago
Cwmbran, Gwent
Oxford Computer Group
Salary: From £28,000 to £30,000 per annum
Posted: 23 days ago
Mold
Hays IT - Uk Posting account
Salary: £13000.00 - £14000.00 per annum
Posted: 25 days ago