The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 83 70 50
Rank change year-on-year
-13 -20
Permanent jobs requiring a Support Analyst 16 37 39
As % of all permanent IT jobs located in Wales 1.25% 2.91% 3.70%
As % of the Job Titles category 1.28% 3.07% 3.80%
Number of salaries quoted 11 34 36
Average salary £29,000 £28,625 £35,000
Average salary % change year-on-year
+1.31% -18.21%
90% offered a salary of more than £20,500 £23,900 £19,000
10% offered a salary of more than £35,000 £32,500 £40,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1246 1205 1027
As % of all permanent IT jobs located in Wales 97.04% 94.81% 97.35%
Number of salaries quoted 1070 1077 941
Average salary £34,836 £35,000 £35,000
Average salary % change year-on-year
-0.47% -
90% offered a salary of more than £23,500 £23,000 £23,500
10% offered a salary of more than £47,500 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wales region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 24 December 2014.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -13 16 £29,000 +1.75% 3
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Wales

For the 6 months to 24 December 2014, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 23 (53.49%) Windows
2 19 (44.19%) SQL
3 17 (39.53%) Finance
4 12 (27.91%) Active Directory
5 11 (25.58%) Microsoft
6 10 (23.26%) SQL Server
7 8 (18.60%) ITIL
7 8 (18.60%) UNIX
7 8 (18.60%) Analytical Skills
8 7 (16.28%) Oracle
8 7 (16.28%) VoIP
8 7 (16.28%) Windows Server 2008
9 6 (13.95%) Java
9 6 (13.95%) MS Excel
10 5 (11.63%) .NET
10 5 (11.63%) Windows Server 2003
10 5 (11.63%) Mainframe
10 5 (11.63%) Service Delivery
10 5 (11.63%) Telecoms
10 5 (11.63%) Retail
10 5 (11.63%) Fujitsu
10 5 (11.63%) Problem Management
10 5 (11.63%) Security Cleared
11 4 (9.30%) IBM Notes
11 4 (9.30%) Apache
11 4 (9.30%) Tomcat
11 4 (9.30%) SLA
11 4 (9.30%) Nortel
11 4 (9.30%) Citrix
11 4 (9.30%) Lotus

Support Analyst
Top Related IT Skills in Wales by Category

For the 6 months to 24 December 2014, IT jobs across the Wales region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (9.30%) IBM Notes
1 4 (9.30%) Apache
1 4 (9.30%) Tomcat
1 4 (9.30%) WebSphere
2 3 (6.98%) IIS
3 2 (4.65%) MS Exchange
3 2 (4.65%) Commerce Server
3 2 (4.65%) CMS
4 1 (2.33%) LiveLink
4 1 (2.33%) SharePoint
4 1 (2.33%) Exchange Server 2007
4 1 (2.33%) SharePoint 2010
4 1 (2.33%) Exchange Server 2010
Applications
1 6 (13.95%) MS Excel
2 3 (6.98%) MS Office
Communications & Networking
1 7 (16.28%) VoIP
2 4 (9.30%) IP Telephony
3 3 (6.98%) DNS
3 3 (6.98%) Internet
3 3 (6.98%) Firewall
4 2 (4.65%) TCP/IP
5 1 (2.33%) LAN
5 1 (2.33%) WAN
5 1 (2.33%) DHCP
5 1 (2.33%) SAN
5 1 (2.33%) Intrusion Detection
Database & Business Intelligence
1 10 (23.26%) SQL Server
2 1 (2.33%) SQL Server Reporting Services
General
1 17 (39.53%) Finance
2 5 (11.63%) Telecoms
2 5 (11.63%) Retail
3 2 (4.65%) Advertising
4 1 (2.33%) Banking
Libraries, Frameworks & Software Standards
1 5 (11.63%) .NET
2 2 (4.65%) XML
2 2 (4.65%) XSD
2 2 (4.65%) XSLT
2 2 (4.65%) .NET Framework
2 2 (4.65%) Application Packaging
3 1 (2.33%) CGI
Miscellaneous
1 8 (18.60%) Analytical Skills
2 5 (11.63%) Mainframe
3 4 (9.30%) Management Information System
4 1 (2.33%) Statistics
4 1 (2.33%) iPhone
4 1 (2.33%) iPad
4 1 (2.33%) Client/Server
4 1 (2.33%) EPoS
Operating Systems
1 23 (53.49%) Windows
2 8 (18.60%) UNIX
3 7 (16.28%) Windows Server 2008
4 5 (11.63%) Windows Server 2003
5 3 (6.98%) Windows Server 2012
5 3 (6.98%) Windows XP
6 2 (4.65%) Windows 7
7 1 (2.33%) Apple iOS
7 1 (2.33%) Windows 8
7 1 (2.33%) Linux
7 1 (2.33%) Windows Vista
Processes & Methodologies
1 8 (18.60%) ITIL
2 5 (11.63%) Service Delivery
2 5 (11.63%) Problem Management
3 4 (9.30%) Project Management
3 4 (9.30%) Stakeholder Management
4 3 (6.98%) User Acceptance Testing
5 2 (4.65%) Test Scripting
5 2 (4.65%) Release Management
5 2 (4.65%) Business Analysis
5 2 (4.65%) Load Balancing
5 2 (4.65%) Asset Management
5 2 (4.65%) Data Analysis
5 2 (4.65%) Data Architecture
5 2 (4.65%) Software Asset Management
6 1 (2.33%) Data Entry
6 1 (2.33%) Parallel Computing
6 1 (2.33%) Capacity Planning
6 1 (2.33%) Mobile Device Management
6 1 (2.33%) Line Management
6 1 (2.33%) Bioinformatics
Programming Languages
1 19 (44.19%) SQL
2 6 (13.95%) Java
3 2 (4.65%) C#
4 1 (2.33%) T-SQL
4 1 (2.33%) ABAP
Qualifications
1 5 (11.63%) Security Cleared
2 3 (6.98%) Degree
2 3 (6.98%) Microsoft Certification
3 2 (4.65%) ITIL Certification
3 2 (4.65%) MCP
3 2 (4.65%) MCSE
Quality Assurance & Compliance
1 4 (9.30%) SLA
2 2 (4.65%) QA
System Software
1 12 (27.91%) Active Directory
2 3 (6.98%) Hyper-V
3 1 (2.33%) XenApp
3 1 (2.33%) VMware Infrastructure
Systems Management
1 3 (6.98%) NetBackup
2 1 (2.33%) SCCM
2 1 (2.33%) SCOM
2 1 (2.33%) SCDPM
2 1 (2.33%) SCSM
Vendors
1 11 (25.58%) Microsoft
2 7 (16.28%) Oracle
3 5 (11.63%) Fujitsu
4 4 (9.30%) VMware
4 4 (9.30%) Nortel
4 4 (9.30%) Citrix
4 4 (9.30%) Lotus
5 3 (6.98%) Cisco
5 3 (6.98%) HP
6 1 (2.33%) Veeam
6 1 (2.33%) IBM
6 1 (2.33%) SAP
6 1 (2.33%) Apple
6 1 (2.33%) Remedy
6 1 (2.33%) Open Text
Caerphilly, Mid Glamorgan
CPS Group UK
Posted: Yesterday
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Salary: £18000 - £20000 per annum
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Salary: £18000 - £21000 per annum
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Salary: Competitive
Posted: 27 days ago