The statistics below represent IT jobs advertised across the Wales region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 57 56 83
Rank change year-on-year
-1 +27
Permanent jobs requiring a Support Analyst 53 54 18
As % of all permanent IT jobs located in Wales 4.18% 4.15% 1.40%
As % of the Job Titles category 4.32% 4.24% 1.42%
Number of salaries quoted 53 47 15
Median salary £27,000 £21,000 £25,500
Median salary % change year-on-year
+28.57% -17.64%
90% offered a salary of more than £18,500 £17,400 £20,500
10% offered a salary of more than £32,500 £30,000 £33,800
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1228 1274 1265
As % of all permanent IT jobs located in Wales 96.85% 97.85% 98.44%
Number of salaries quoted 1077 1095 1048
Median salary £37,500 £36,000 £35,000
Median salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,500 £21,500 £22,500
10% offered a salary of more than £52,820 £50,000 £50,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

Support Analyst
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 3 December 2016.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +2 48 £27,000 +20.00% 2
North Wales -4 4 £28,500 +32.55%
West Wales -12 1 £23,000 +24.32% 1
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 3 December 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Support Analyst in the job title.

1 57 (55.34%) SQL
2 48 (46.60%) ITIL
2 48 (46.60%) Finance
3 40 (38.83%) Microsoft
4 36 (34.95%) Windows
5 33 (32.04%) Incident Management
6 31 (30.10%) Active Directory
7 30 (29.13%) Systems Analysis
8 26 (25.24%) Data Modelling
9 24 (23.30%) Validation
10 23 (22.33%) ISEB
11 22 (21.36%) ITIL Certification
11 22 (21.36%) Advertising
12 20 (19.42%) User Acceptance Testing
12 20 (19.42%) Windows Server
13 19 (18.45%) Degree
13 19 (18.45%) MS Office
14 18 (17.48%) Windows 7
15 17 (16.50%) iSeries
15 17 (16.50%) MS Excel
16 14 (13.59%) .NET
17 13 (12.62%) C#
18 12 (11.65%) PowerShell
19 10 (9.71%) Waterfall
19 10 (9.71%) VB.NET
19 10 (9.71%) IBM
19 10 (9.71%) VMware
19 10 (9.71%) Business Analysis
19 10 (9.71%) Agile Software Development
20 8 (7.77%) Problem Management

Support Analyst Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.91%) Apache
1 3 (2.91%) MS Exchange
1 3 (2.91%) Tomcat
2 2 (1.94%) ColdFusion
2 2 (1.94%) Exchange Server 2013
2 2 (1.94%) IIS
2 2 (1.94%) WebSphere
3 1 (0.97%) JBoss
3 1 (0.97%) SharePoint
Applications
1 19 (18.45%) MS Office
2 17 (16.50%) MS Excel
3 3 (2.91%) MS PowerPoint
Business Applications
1 3 (2.91%) Dynamics NAV
2 2 (1.94%) Visualfiles
3 1 (0.97%) EQXanite
Cloud Services
1 2 (1.94%) SaaS
Communications & Networking
1 4 (3.88%) Remote Desktop
2 3 (2.91%) Firewall
2 3 (2.91%) LAN
2 3 (2.91%) TCP/IP
3 2 (1.94%) VoIP
4 1 (0.97%) NAS
4 1 (0.97%) PABX
4 1 (0.97%) SAN
Database & Business Intelligence
1 5 (4.85%) SQL Server
2 3 (2.91%) Relational Database
3 1 (0.97%) Oracle Reports
3 1 (0.97%) SQL Server 2008
3 1 (0.97%) SQL Server 2012
3 1 (0.97%) SQL Server Integration Services
3 1 (0.97%) SQL Server Reporting Services
Development Applications
1 3 (2.91%) Subversion
2 2 (1.94%) Eclipse
2 2 (1.94%) Toad
3 1 (0.97%) Rational DOORS
3 1 (0.97%) Visual Studio
General
1 48 (46.60%) Finance
2 22 (21.36%) Advertising
3 7 (6.80%) Banking
3 7 (6.80%) Telecoms
4 5 (4.85%) Retail
5 2 (1.94%) Legal
6 1 (0.97%) French Language
6 1 (0.97%) German Language
6 1 (0.97%) Italian Language
6 1 (0.97%) Portuguese Language
6 1 (0.97%) Spanish Language
6 1 (0.97%) Welsh Language
Libraries, Frameworks & Software Standards
1 14 (13.59%) .NET
2 7 (6.80%) Web Services
3 5 (4.85%) ASP.NET
4 2 (1.94%) Ajax
4 2 (1.94%) jQuery
4 2 (1.94%) SOAP
5 1 (0.97%) SailPoint
Miscellaneous
1 17 (16.50%) iSeries
2 7 (6.80%) Analytical Skills
3 5 (4.85%) Computer Science
4 2 (1.94%) Blackberry
4 2 (1.94%) Hedge funds
5 1 (0.97%) Driving Licence
5 1 (0.97%) Handset
5 1 (0.97%) Management Information System
5 1 (0.97%) Replication
5 1 (0.97%) Smartphone
Operating Systems
1 36 (34.95%) Windows
2 20 (19.42%) Windows Server
3 18 (17.48%) Windows 7
4 6 (5.83%) Windows Server 2008
4 6 (5.83%) Windows Server 2012
5 5 (4.85%) Linux
6 4 (3.88%) Windows 10
7 3 (2.91%) Data ONTAP
7 3 (2.91%) VyOS
7 3 (2.91%) Windows 8
8 2 (1.94%) Android
9 1 (0.97%) CentOS
9 1 (0.97%) Red Hat Enterprise Linux
9 1 (0.97%) Unix
Processes & Methodologies
1 48 (46.60%) ITIL
2 33 (32.04%) Incident Management
3 30 (29.13%) Systems Analysis
4 26 (25.24%) Data Modelling
5 24 (23.30%) Validation
6 20 (19.42%) User Acceptance Testing
7 10 (9.71%) Agile Software Development
7 10 (9.71%) Business Analysis
7 10 (9.71%) Waterfall
8 8 (7.77%) Data Privacy
8 8 (7.77%) Data Security
8 8 (7.77%) Problem Management
8 8 (7.77%) Software Testing
8 8 (7.77%) Test Scripting
9 6 (5.83%) Stakeholder Management
10 4 (3.88%) Virtual Environments
11 3 (2.91%) Disaster Recovery
11 3 (2.91%) High Availability
11 3 (2.91%) Service Delivery
11 3 (2.91%) SIEM
Programming Languages
1 57 (55.34%) SQL
2 13 (12.62%) C#
3 12 (11.65%) PowerShell
4 10 (9.71%) VB.NET
5 7 (6.80%) Java
6 3 (2.91%) C
6 3 (2.91%) C++
6 3 (2.91%) Shell Script
7 2 (1.94%) JavaScript
7 2 (1.94%) PL/SQL
7 2 (1.94%) VB
8 1 (0.97%) T-SQL
8 1 (0.97%) VBA
Qualifications
1 23 (22.33%) ISEB
2 22 (21.36%) ITIL Certification
3 19 (18.45%) Degree
4 4 (3.88%) ITIL Foundation Certificate
5 3 (2.91%) VMware Certified Professional (VCP)
6 2 (1.94%) MCP
7 1 (0.97%) Security Cleared
Quality Assurance & Compliance
1 3 (2.91%) SLA
System Software
1 31 (30.10%) Active Directory
2 5 (4.85%) VMware Infrastructure
Systems Management
1 8 (7.77%) Forefront Identity Manager
2 5 (4.85%) SCCM
3 3 (2.91%) Nagios
4 1 (0.97%) WSUS
Vendors
1 40 (38.83%) Microsoft
2 10 (9.71%) IBM
2 10 (9.71%) VMware
3 3 (2.91%) Dell
3 3 (2.91%) Intel
3 3 (2.91%) NetApp
3 3 (2.91%) Splunk
3 3 (2.91%) Vyatta
4 2 (1.94%) Avaya
4 2 (1.94%) CA Agile Central
4 2 (1.94%) iManage
4 2 (1.94%) Kaspersky
4 2 (1.94%) Oracle
4 2 (1.94%) Salesforce.com
4 2 (1.94%) SAP
5 1 (0.97%) Citrix
5 1 (0.97%) Red Hat
5 1 (0.97%) RedGate
5 1 (0.97%) Remedy
5 1 (0.97%) ServiceNow
Swansea, West Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £17000.00 - £20000.00 per annum + Benefits
Posted: 2 days ago
Cwmbran, Gwent
IntaPeople
Salary: £26000 - £28000 per annum
Posted: 4 days ago
Newport, Gwent
Douglas-Scott
Salary: £15000 - £16000 per annum + Good Package
Posted: 3 days ago