The statistics below represent IT jobs advertised across the Wales region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 51 57 75
Rank change year-on-year
+6 +18
Permanent jobs requiring a Support Analyst 55 56 27
As % of all permanent IT jobs located in Wales 4.26% 3.91% 2.07%
As % of the Job Titles category 4.44% 3.98% 2.10%
Number of salaries quoted 55 50 19
Median salary £29,000 £25,263 £22,500
Median salary % change year-on-year
+14.79% +12.27%
90% offered a salary of more than £19,500 £19,500 £18,500
10% offered a salary of more than £35,000 £32,900 £26,900
UK excluding London median salary £29,250 £28,000 £27,500
% change year-on-year
+4.46% +1.81%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1239 1406 1285
As % of all permanent IT jobs located in Wales 95.97% 98.18% 98.32%
Number of salaries quoted 1082 1210 1073
Median salary £37,500 £35,000 £35,000
Median salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £22,500 £22,500
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Support Analyst
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 29 September 2016.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +6 55 £29,000 +14.79% 4
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 29 September 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Support Analyst in the job title.

1 48 (57.83%) SQL
2 43 (51.81%) Finance
3 38 (45.78%) ITIL
4 29 (34.94%) Microsoft
5 27 (32.53%) Incident Management
6 25 (30.12%) Systems Analysis
6 25 (30.12%) Windows
7 22 (26.51%) Data Modelling
8 19 (22.89%) ISEB
8 19 (22.89%) ITIL Certification
8 19 (22.89%) Validation
9 18 (21.69%) Active Directory
9 18 (21.69%) User Acceptance Testing
10 16 (19.28%) MS Excel
11 15 (18.07%) Advertising
11 15 (18.07%) Windows Server
12 14 (16.87%) MS Office
13 13 (15.66%) iSeries
14 12 (14.46%) Windows 7
14 12 (14.46%) VMware
15 11 (13.25%) Degree
16 8 (9.64%) Problem Management
16 8 (9.64%) IBM
17 7 (8.43%) SQL Server
17 7 (8.43%) Data Security
17 7 (8.43%) Agile Software Development
17 7 (8.43%) Business Analysis
17 7 (8.43%) Data Privacy
17 7 (8.43%) Analytical Skills
17 7 (8.43%) Waterfall

Support Analyst Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.61%) Apache
1 3 (3.61%) MS Exchange
1 3 (3.61%) Tomcat
2 2 (2.41%) Exchange Server 2013
2 2 (2.41%) WebSphere
3 1 (1.20%) ColdFusion
3 1 (1.20%) IIS
3 1 (1.20%) SharePoint
Applications
1 16 (19.28%) MS Excel
2 14 (16.87%) MS Office
3 3 (3.61%) MS PowerPoint
Business Applications
1 1 (1.20%) EQXanite
Cloud Services
1 2 (2.41%) SaaS
Communications & Networking
1 3 (3.61%) Firewall
1 3 (3.61%) LAN
2 2 (2.41%) SAN
2 2 (2.41%) TCP/IP
2 2 (2.41%) VoIP
3 1 (1.20%) Ethernet
Database & Business Intelligence
1 7 (8.43%) SQL Server
2 1 (1.20%) Oracle Reports
2 1 (1.20%) SQL Server 2008
2 1 (1.20%) SQL Server 2012
2 1 (1.20%) SQL Server Integration Services
Development Applications
1 1 (1.20%) Eclipse
1 1 (1.20%) Subversion
1 1 (1.20%) Toad
General
1 43 (51.81%) Finance
2 15 (18.07%) Advertising
3 5 (6.02%) Banking
3 5 (6.02%) Retail
3 5 (6.02%) Telecoms
4 1 (1.20%) Electronics
4 1 (1.20%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (4.82%) .NET
2 1 (1.20%) Ajax
2 1 (1.20%) COM
2 1 (1.20%) jQuery
2 1 (1.20%) SOAP
2 1 (1.20%) Web Services
Miscellaneous
1 13 (15.66%) iSeries
2 7 (8.43%) Analytical Skills
3 4 (4.82%) Computer Science
4 2 (2.41%) Blackberry
4 2 (2.41%) Hedge funds
5 1 (1.20%) Enterprise Software
5 1 (1.20%) Foreign Exchange (FX)
5 1 (1.20%) Management Information System
5 1 (1.20%) Replication
Operating Systems
1 25 (30.12%) Windows
2 15 (18.07%) Windows Server
3 12 (14.46%) Windows 7
4 6 (7.23%) Linux
5 5 (6.02%) Windows Server 2008
5 5 (6.02%) Windows Server 2012
6 3 (3.61%) Data ONTAP
6 3 (3.61%) VyOS
6 3 (3.61%) Windows 10
7 2 (2.41%) Android
7 2 (2.41%) Unix
7 2 (2.41%) Windows 8
8 1 (1.20%) CentOS
Processes & Methodologies
1 38 (45.78%) ITIL
2 27 (32.53%) Incident Management
3 25 (30.12%) Systems Analysis
4 22 (26.51%) Data Modelling
5 19 (22.89%) Validation
6 18 (21.69%) User Acceptance Testing
7 8 (9.64%) Problem Management
8 7 (8.43%) Agile Software Development
8 7 (8.43%) Business Analysis
8 7 (8.43%) Data Privacy
8 7 (8.43%) Data Security
8 7 (8.43%) Waterfall
9 5 (6.02%) Software Testing
9 5 (6.02%) Stakeholder Management
9 5 (6.02%) Test Scripting
10 3 (3.61%) Disaster Recovery
10 3 (3.61%) High Availability
10 3 (3.61%) SIEM
10 3 (3.61%) Virtual Environments
11 2 (2.41%) Server Virtualisation
Programming Languages
1 48 (57.83%) SQL
2 6 (7.23%) PowerShell
3 4 (4.82%) Java
4 3 (3.61%) Shell Script
5 2 (2.41%) C
5 2 (2.41%) VB
6 1 (1.20%) C#
6 1 (1.20%) JavaScript
6 1 (1.20%) PL/SQL
6 1 (1.20%) T-SQL
6 1 (1.20%) VB.NET
Qualifications
1 19 (22.89%) ISEB
1 19 (22.89%) ITIL Certification
2 11 (13.25%) Degree
3 3 (3.61%) CCNA
3 3 (3.61%) Cisco Certification
3 3 (3.61%) ITIL Foundation Certificate
3 3 (3.61%) VMware Certified Professional (VCP)
4 2 (2.41%) MCP
Quality Assurance & Compliance
1 1 (1.20%) QA
1 1 (1.20%) SLA
System Software
1 18 (21.69%) Active Directory
2 5 (6.02%) VMware Infrastructure
Systems Management
1 3 (3.61%) Nagios
1 3 (3.61%) SCCM
Vendors
1 29 (34.94%) Microsoft
2 12 (14.46%) VMware
3 8 (9.64%) IBM
4 5 (6.02%) Oracle
5 4 (4.82%) Citrix
6 3 (3.61%) Cisco
6 3 (3.61%) Dell
6 3 (3.61%) Intel
6 3 (3.61%) NetApp
6 3 (3.61%) Splunk
6 3 (3.61%) Vyatta
7 2 (2.41%) Kaspersky
8 1 (1.20%) Avaya
8 1 (1.20%) Rally
8 1 (1.20%) RedGate
8 1 (1.20%) Remedy
8 1 (1.20%) Salesforce.com
8 1 (1.20%) SAP
8 1 (1.20%) ServiceNow
Cardiff, South Glamorgan
IntaPeople
Salary: £17000 - £18000 per week
Posted: 17 hours ago
Cardiff, South Glamorgan
Latcom Ltd
Salary: From £17,000 to £18,000 per annum
Posted: 16 hours ago
Cardiff, South Glamorgan
Sanderson
Salary: £20000.00 - £30000.00 per annum + shares + benefits
Posted: 10 hours ago
Cwmbran, Gwent
Oxford Computer Group
Salary: From £26,000 to £32,000 per annum
Posted: 16 days ago