The statistics below represent IT jobs advertised across the Wales region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 69 43 60
Rank change year-on-year
-26 +17
Permanent jobs requiring a Support Analyst 34 67 43
As % of all permanent IT jobs located in Wales 2.53% 4.84% 3.25%
As % of the Job Titles category 2.60% 4.94% 3.32%
Number of salaries quoted 28 58 35
Median salary £24,500 £26,750 £27,500
Median salary % change year-on-year
-8.41% -2.72%
90% offered a salary of more than £18,500 £19,500 £18,500
10% offered a salary of more than £35,000 £31,100 £31,500
UK excluding London median salary £28,000 £27,500 £27,000
% change year-on-year
+1.81% +1.85%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wales
Permanent IT job ads with a match in the
Job Titles category
1306 1356 1296
As % of all permanent IT jobs located in Wales 97.10% 97.91% 97.89%
Number of salaries quoted 1111 1111 1131
Median salary £36,489 £35,500 £35,000
Median salary % change year-on-year
+2.78% +1.42%
90% offered a salary of more than £24,000 £24,000 £22,500
10% offered a salary of more than £50,000 £51,050 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Wales

The demand trend of job ads across the Wales region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Wales

Support Analyst
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wales region.

Support Analyst Salary Trend in Wales

Support Analyst
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Support Analyst across the Wales region over the 3 months to 26 July 2016.

Support Analyst Salary Histogram in Wales

Support Analyst
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Wales region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -20 29 £25,000 -7.40% 3
West Wales -24 3 £19,000 +2.70%
Mid Wales - 2 - -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 26 July 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region featuring Support Analyst in the job title.

1 40 (52.63%) SQL
2 28 (36.84%) Windows
3 23 (30.26%) Microsoft
4 20 (26.32%) Finance
5 19 (25.00%) Windows Server
6 18 (23.68%) SQL Server
6 18 (23.68%) ITIL
7 17 (22.37%) Oracle
8 14 (18.42%) Active Directory
9 13 (17.11%) MS Excel
10 12 (15.79%) Analytical Skills
11 10 (13.16%) Windows 7
12 9 (11.84%) Degree
12 9 (11.84%) Windows Server 2008
13 8 (10.53%) ITIL Certification
13 8 (10.53%) Incident Management
14 7 (9.21%) Windows Server 2012
14 7 (9.21%) MS Office
15 6 (7.89%) Java
15 6 (7.89%) ERP
15 6 (7.89%) TCP/IP
15 6 (7.89%) SLA
15 6 (7.89%) SAN
15 6 (7.89%) User Acceptance Testing
15 6 (7.89%) Server Virtualisation
16 5 (6.58%) Systems Analysis
16 5 (6.58%) Data Entry
16 5 (6.58%) Data Analysis
16 5 (6.58%) VMware
16 5 (6.58%) Advertising

Support Analyst Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.95%) Apache
1 3 (3.95%) IIS
1 3 (3.95%) Tomcat
1 3 (3.95%) WebSphere
2 2 (2.63%) Exchange Server 2013
3 1 (1.32%) CMS
3 1 (1.32%) MS Exchange
3 1 (1.32%) SharePoint
3 1 (1.32%) Skype for Business
Applications
1 13 (17.11%) MS Excel
2 7 (9.21%) MS Office
3 1 (1.32%) MS PowerPoint
3 1 (1.32%) MS Project
3 1 (1.32%) MS Visio
Business Applications
1 1 (1.32%) EQXanite
1 1 (1.32%) Magento
1 1 (1.32%) Sage 200
Cloud Services
1 4 (5.26%) SaaS
2 1 (1.32%) Adobe Analytics
2 1 (1.32%) Office 365
Communications & Networking
1 6 (7.89%) SAN
1 6 (7.89%) TCP/IP
2 2 (2.63%) LAN
3 1 (1.32%) DHCP
3 1 (1.32%) Ethernet
3 1 (1.32%) Firewall
3 1 (1.32%) VLAN
3 1 (1.32%) VoIP
3 1 (1.32%) VPN
3 1 (1.32%) WebEx
Database & Business Intelligence
1 18 (23.68%) SQL Server
2 2 (2.63%) Oracle Reports
3 1 (1.32%) SQL Server 2008
3 1 (1.32%) SQL Server 2012
3 1 (1.32%) SQL Server Integration Services
Development Applications
1 1 (1.32%) Git (software)
1 1 (1.32%) JIRA
1 1 (1.32%) Subversion
1 1 (1.32%) Team Foundation Server
General
1 20 (26.32%) Finance
2 5 (6.58%) Advertising
3 4 (5.26%) Manufacturing
4 3 (3.95%) Banking
4 3 (3.95%) Electronics
4 3 (3.95%) Telecoms
5 1 (1.32%) Marketing
Libraries, Frameworks & Software Standards
1 2 (2.63%) .NET
1 2 (2.63%) COM
2 1 (1.32%) CSS
2 1 (1.32%) HTML
2 1 (1.32%) Middleware
2 1 (1.32%) XML
2 1 (1.32%) XSD
2 1 (1.32%) XSLT
Miscellaneous
1 12 (15.79%) Analytical Skills
2 4 (5.26%) Enterprise Software
3 3 (3.95%) Management Information System
4 2 (2.63%) Blackberry
4 2 (2.63%) Hedge funds
4 2 (2.63%) iSeries
5 1 (1.32%) Computer Science
5 1 (1.32%) Foreign Exchange (FX)
5 1 (1.32%) Replication
Operating Systems
1 28 (36.84%) Windows
2 19 (25.00%) Windows Server
3 10 (13.16%) Windows 7
4 9 (11.84%) Windows Server 2008
5 7 (9.21%) Windows Server 2012
6 4 (5.26%) Unix
7 3 (3.95%) Linux
8 2 (2.63%) Android
8 2 (2.63%) Windows 10
8 2 (2.63%) Windows Server 2003
9 1 (1.32%) Data ONTAP
9 1 (1.32%) VyOS
9 1 (1.32%) Windows 8
Processes & Methodologies
1 18 (23.68%) ITIL
2 8 (10.53%) Incident Management
3 6 (7.89%) ERP
3 6 (7.89%) Server Virtualisation
3 6 (7.89%) User Acceptance Testing
4 5 (6.58%) Data Analysis
4 5 (6.58%) Data Entry
4 5 (6.58%) Data Modelling
4 5 (6.58%) Systems Analysis
4 5 (6.58%) Validation
5 4 (5.26%) E-business
5 4 (5.26%) Stakeholder Management
5 4 (5.26%) Web Development
6 3 (3.95%) Change Management
6 3 (3.95%) Continuous Improvement
6 3 (3.95%) Problem Management
6 3 (3.95%) Unit Testing
7 2 (2.63%) Contingency Planning
7 2 (2.63%) Data Privacy
7 2 (2.63%) QMS
Programming Languages
1 40 (52.63%) SQL
2 6 (7.89%) Java
3 4 (5.26%) T-SQL
4 2 (2.63%) C#
5 1 (1.32%) JavaScript
5 1 (1.32%) PL/SQL
5 1 (1.32%) PowerShell
5 1 (1.32%) Shell Script
5 1 (1.32%) Uniface
5 1 (1.32%) VB
5 1 (1.32%) VB6
Qualifications
1 9 (11.84%) Degree
2 8 (10.53%) ITIL Certification
3 3 (3.95%) CCNA
3 3 (3.95%) Cisco Certification
3 3 (3.95%) ISEB
4 2 (2.63%) MCP
5 1 (1.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (7.89%) SLA
2 3 (3.95%) QA
System Software
1 14 (18.42%) Active Directory
2 2 (2.63%) VMware Infrastructure
Systems Management
1 4 (5.26%) SCCM
2 1 (1.32%) Nagios
2 1 (1.32%) ServiceCenter
Vendors
1 23 (30.26%) Microsoft
2 17 (22.37%) Oracle
3 5 (6.58%) VMware
4 4 (5.26%) Citrix
4 4 (5.26%) SAP
5 3 (3.95%) Cisco
6 2 (2.63%) Apple
6 2 (2.63%) IBM
6 2 (2.63%) Kaspersky
7 1 (1.32%) Adobe
7 1 (1.32%) Avaya
7 1 (1.32%) Dell
7 1 (1.32%) Google
7 1 (1.32%) HP
7 1 (1.32%) hybris
7 1 (1.32%) NetApp
7 1 (1.32%) RedGate
7 1 (1.32%) Sage
7 1 (1.32%) Splunk
7 1 (1.32%) Vyatta
Cardiff, South Glamorgan
Colston Consulting
Salary: £22000 - £23000 per annum
Posted: Yesterday
Newport, Gwent
CPS Group UK
Salary: £20000 - £30000 per annum + Pension, Healthcare, Bonus
Posted: Yesterday
Cardiff, South Glamorgan
The People Network
Salary: £17000 - £20000 per annum + Pension, Healthcare
Posted: Yesterday