The statistics below represent IT jobs advertised across the South West region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Second Line Support Analyst
England / South West
Rank 228 227 246
Rank change year-on-year
-1 +19
Permanent jobs requiring a 2nd Line Support Analyst 14 30 9
As % of all permanent IT jobs located in the South West 0.28% 0.52% 0.15%
As % of the Job Titles category 0.29% 0.53% 0.15%
Number of salaries quoted 12 25 8
Median salary £25,000 £27,500 £22,500
Median salary % change year-on-year
-9.09% +22.22%
90% offered a salary of more than £22,500 £22,500 £21,500
10% offered a salary of more than £25,900 £32,500 £25,050
UK excluding London median salary £25,000 £26,500 £25,000
% change year-on-year
-5.66% +6.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4851 5629 5826
As % of all permanent IT jobs located in the South West 96.48% 97.03% 97.85%
Number of salaries quoted 4023 4668 4922
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £62,116 £55,000 £57,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South West

2nd Line Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South West region.

2nd Line Support Analyst Salary Trend in the South West

2nd Line Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South West region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +15 10 £25,000 +6.38% 1
Dorset +28 2 £26,000 -20.00%
Bristol -2 2 - -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 25 February 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 2nd Line Support Analyst in the job title.

1 17 (73.91%) Active Directory
1 17 (73.91%) Windows
2 16 (69.57%) Microsoft
3 15 (65.22%) Citrix
4 13 (56.52%) Service Management
5 12 (52.17%) ITIL
6 11 (47.83%) MS Exchange
7 10 (43.48%) LAN
7 10 (43.48%) WAN
7 10 (43.48%) MS Office
8 9 (39.13%) MS Excel
8 9 (39.13%) TCP/IP
8 9 (39.13%) Wi-Fi
9 8 (34.78%) VMware
10 7 (30.43%) Finance
10 7 (30.43%) Symantec
10 7 (30.43%) Trend Analysis
10 7 (30.43%) Coaching
11 6 (26.09%) Windows Server
11 6 (26.09%) VMware Infrastructure
12 5 (21.74%) ITIL Certification
13 4 (17.39%) Customer Requirements
13 4 (17.39%) Cisco
13 4 (17.39%) Service Delivery
13 4 (17.39%) Windows Server 2008
14 3 (13.04%) SC Cleared
14 3 (13.04%) DV Cleared
14 3 (13.04%) Security Cleared
14 3 (13.04%) Fat Client
14 3 (13.04%) Wireless

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (47.83%) MS Exchange
2 3 (13.04%) SharePoint
2 3 (13.04%) SharePoint 2010
3 2 (8.70%) IBM Domino
3 2 (8.70%) IBM Notes
4 1 (4.35%) Apache
4 1 (4.35%) Exchange Server 2007
4 1 (4.35%) IIS
4 1 (4.35%) Jetty
4 1 (4.35%) Tomcat
Applications
1 10 (43.48%) MS Office
2 9 (39.13%) MS Excel
Communications & Networking
1 10 (43.48%) LAN
1 10 (43.48%) WAN
2 9 (39.13%) TCP/IP
2 9 (39.13%) Wi-Fi
3 3 (13.04%) Wireless
4 2 (8.70%) DHCP
4 2 (8.70%) DNS
Database & Business Intelligence
1 1 (4.35%) Relational Database
General
1 7 (30.43%) Finance
2 1 (4.35%) Advertising
Miscellaneous
1 3 (13.04%) Fat Client
1 3 (13.04%) Thin Client
2 2 (8.70%) Analytical Skills
2 2 (8.70%) PDA
2 2 (8.70%) Smartphone
Operating Systems
1 17 (73.91%) Windows
2 6 (26.09%) Windows Server
3 4 (17.39%) Windows Server 2008
4 3 (13.04%) Windows 2000
4 3 (13.04%) Windows Server 2003
4 3 (13.04%) Windows XP
5 1 (4.35%) CentOS
5 1 (4.35%) Linux
5 1 (4.35%) Windows 7
Processes & Methodologies
1 13 (56.52%) Service Management
2 12 (52.17%) ITIL
3 7 (30.43%) Coaching
3 7 (30.43%) Trend Analysis
4 4 (17.39%) Customer Requirements
4 4 (17.39%) Service Delivery
5 3 (13.04%) DevOps
5 3 (13.04%) Infrastructure Management
5 3 (13.04%) ITIL V2
5 3 (13.04%) Virtual Environments
6 2 (8.70%) Data Protection
6 2 (8.70%) Line Management
7 1 (4.35%) Incident Management
7 1 (4.35%) ITIL V3
7 1 (4.35%) Service Desk Management
7 1 (4.35%) Workflow
7 1 (4.35%) Workflow Management
Programming Languages
1 3 (13.04%) SQL
Qualifications
1 5 (21.74%) ITIL Certification
2 3 (13.04%) DV Cleared
2 3 (13.04%) SC Cleared
2 3 (13.04%) Security Cleared
3 1 (4.35%) MCSE
3 1 (4.35%) Microsoft Certification
3 1 (4.35%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 17 (73.91%) Active Directory
2 6 (26.09%) VMware Infrastructure
3 2 (8.70%) XenApp
4 1 (4.35%) Hyper-V
4 1 (4.35%) Terminal Server
4 1 (4.35%) VMware ESXi
Systems Management
1 1 (4.35%) SCCM
Vendors
1 16 (69.57%) Microsoft
2 15 (65.22%) Citrix
3 8 (34.78%) VMware
4 7 (30.43%) Symantec
5 4 (17.39%) Cisco
6 2 (8.70%) Lotus
6 2 (8.70%) NetApp
6 2 (8.70%) ServiceNow
7 1 (4.35%) Red Hat
Exeter
itecopeople
Salary: £20000 - £27000 per annum + Sal neg on experience and Benefits
Posted: 3 days ago
Swindon
Hays West And Wales
Salary: £22000.00 - £28000.00 per annum + Benefits
Posted: 22 days ago