The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Second Line Support Analyst
Rank 208 201 207
Rank change year-on-year
-7 +6
Permanent jobs requiring a 2nd Line Support Analyst 4 13 13
As % of all permanent IT jobs located in the South West 0.076% 0.233% 0.208%
As % of the Job Titles category 0.079% 0.242% 0.219%
Number of salaries quoted 3 13 13
Average salary £25,000 £22,500 £23,000
Average salary % change year-on-year
+11.11% -2.17%
UK excluding London average salary £24,500 £25,000 £24,500
% change year-on-year
-2.00% +2.04%
All Job Titles
South West
Permanent IT job ads with a match in the
Job Titles category
5065 5383 5931
As % of all permanent IT jobs located in the South West 96.07% 96.37% 94.97%
Number of salaries quoted 4471 4670 5120
Average salary £35,500 £36,000 £35,000
Average salary % change year-on-year
-1.38% +2.85%
90% offered a salary of more than £24,000 £24,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
2nd Line Support Analyst
England

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst across the South West region as a proportion of the total demand within the Job Titles category.

South West 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South West region.

South West 2nd Line Support Analyst Salary Trend

2nd Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the South West region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Wiltshire +13 3 £25,000 -16.66%
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the South West region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 6 (66.67%) Windows
2 5 (55.56%) Lotus
2 5 (55.56%) IBM Notes
3 4 (44.44%) Active Directory
3 4 (44.44%) Windows XP
3 4 (44.44%) Windows Server 2003
3 4 (44.44%) ITIL
3 4 (44.44%) SQL
4 3 (33.33%) Oracle
5 2 (22.22%) SQL Server
5 2 (22.22%) MS Office
5 2 (22.22%) VB
5 2 (22.22%) VB.NET
5 2 (22.22%) VBA
5 2 (22.22%) .NET
5 2 (22.22%) UNIX
5 2 (22.22%) AIX
5 2 (22.22%) Solaris
5 2 (22.22%) Linux
5 2 (22.22%) Internet
5 2 (22.22%) McAfee
5 2 (22.22%) MS Exchange
5 2 (22.22%) Microsoft
5 2 (22.22%) ERP
5 2 (22.22%) Firewall
5 2 (22.22%) Sysprep
5 2 (22.22%) Manufacturing
5 2 (22.22%) QAD
5 2 (22.22%) Windows Vista
6 1 (11.11%) Release Management

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the South West region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (22.22%) .NET
2 1 (11.11%) HTML
2 1 (11.11%) CSS
Application Platforms
1 5 (55.56%) IBM Notes
2 2 (22.22%) MS Exchange
Applications
1 2 (22.22%) MS Office
Communications & Networking
1 2 (22.22%) Internet
1 2 (22.22%) Firewall
2 1 (11.11%) DHCP
2 1 (11.11%) TCP/IP
Database & Business Intelligence
1 2 (22.22%) SQL Server
General
1 2 (22.22%) Manufacturing
2 1 (11.11%) Finance
Operating Systems
1 6 (66.67%) Windows
2 4 (44.44%) Windows XP
2 4 (44.44%) Windows Server 2003
3 2 (22.22%) UNIX
3 2 (22.22%) AIX
3 2 (22.22%) Solaris
3 2 (22.22%) Linux
3 2 (22.22%) Windows Vista
4 1 (11.11%) Windows Server 2008
Processes & Methodologies
1 4 (44.44%) ITIL
2 2 (22.22%) ERP
3 1 (11.11%) Release Management
3 1 (11.11%) Time Management
Programming Languages
1 4 (44.44%) SQL
2 2 (22.22%) VB
2 2 (22.22%) VB.NET
2 2 (22.22%) VBA
3 1 (11.11%) PL/SQL
System Software
1 4 (44.44%) Active Directory
Systems Management
1 2 (22.22%) Sysprep
2 1 (11.11%) McAfee ePO
Vendors
1 5 (55.56%) Lotus
2 3 (33.33%) Oracle
3 2 (22.22%) McAfee
3 2 (22.22%) Microsoft
3 2 (22.22%) QAD