The statistics below represent IT jobs advertised across the South West region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 224 238 228
Rank change year-on-year
+14 -10
Permanent jobs requiring a 2nd Line Support Analyst 22 10 22
As % of all permanent IT jobs located in the South West 0.39% 0.17% 0.36%
As % of the Job Titles category 0.41% 0.17% 0.37%
Number of salaries quoted 22 10 22
Median salary £27,000 £22,400 £26,500
Median salary % change year-on-year
+20.53% -15.47%
90% offered a salary of more than £23,000 £21,000 £23,000
10% offered a salary of more than £28,000 £26,600 £28,350
UK excluding London median salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5391 5773 5991
As % of all permanent IT jobs located in the South West 96.54% 96.98% 97.04%
Number of salaries quoted 4559 4896 5009
Median salary £40,000 £38,500 £36,500
Median salary % change year-on-year
+3.89% +5.47%
90% offered a salary of more than £24,500 £24,000 £23,500
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South West

2nd Line Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South West region.

2nd Line Support Analyst Salary Trend in the South West

2nd Line Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South West region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +8 6 £28,000 +13.13%
Bristol - 6 £25,000 -
Somerset - 4 £23,000 - 1
Dorset +11 3 £27,000 +20.53%
Gloucestershire - 3 £27,500 - 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 25 September 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 2nd Line Support Analyst in the job title.

1 26 (72.22%) Windows
2 18 (50.00%) ITIL
2 18 (50.00%) Active Directory
3 14 (38.89%) Microsoft
4 13 (36.11%) MS Excel
5 12 (33.33%) VMware
6 11 (30.56%) LAN
6 11 (30.56%) WAN
7 10 (27.78%) MS Exchange
7 10 (27.78%) SQL Server
7 10 (27.78%) Citrix
7 10 (27.78%) Service Management
7 10 (27.78%) VMware Infrastructure
8 9 (25.00%) Windows Server
8 9 (25.00%) SQL
8 9 (25.00%) Linux
9 8 (22.22%) MS Office
9 8 (22.22%) Incident Management
10 7 (19.44%) Service Delivery
10 7 (19.44%) Unix
10 7 (19.44%) SharePoint
10 7 (19.44%) TCP/IP
10 7 (19.44%) RDBMS
10 7 (19.44%) Virtual Environments
10 7 (19.44%) SC Cleared
10 7 (19.44%) Security Cleared
10 7 (19.44%) Relational Database
11 6 (16.67%) Infrastructure Management
11 6 (16.67%) Windows 7
11 6 (16.67%) SharePoint 2010

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (27.78%) MS Exchange
2 7 (19.44%) SharePoint
3 6 (16.67%) SharePoint 2010
4 4 (11.11%) Apache
4 4 (11.11%) IIS
4 4 (11.11%) OpenROAD
4 4 (11.11%) WebLogic
4 4 (11.11%) WebSphere
5 3 (8.33%) Exchange Server 2010
6 2 (5.56%) Blackberry Enterprise Server
7 1 (2.78%) Exchange Server 2007
7 1 (2.78%) Exchange Server 2013
7 1 (2.78%) Jetty
7 1 (2.78%) Tomcat
Applications
1 13 (36.11%) MS Excel
2 8 (22.22%) MS Office
Business Applications
1 1 (2.78%) Remedy ITSM
Cloud Services
1 2 (5.56%) Office 365
Communications & Networking
1 11 (30.56%) LAN
1 11 (30.56%) WAN
2 7 (19.44%) TCP/IP
3 6 (16.67%) VPN
3 6 (16.67%) Wireless
4 4 (11.11%) DHCP
4 4 (11.11%) DNS
4 4 (11.11%) Firewall
4 4 (11.11%) Intranet
4 4 (11.11%) Wi-Fi
5 3 (8.33%) HTTP
5 3 (8.33%) ICMP
5 3 (8.33%) Network Security
5 3 (8.33%) SAN
5 3 (8.33%) SMTP
5 3 (8.33%) Telnet
5 3 (8.33%) VLAN
6 2 (5.56%) 3G
6 2 (5.56%) ADSL
6 2 (5.56%) Remote Desktop
Database & Business Intelligence
1 10 (27.78%) SQL Server
2 7 (19.44%) RDBMS
2 7 (19.44%) Relational Database
General
1 6 (16.67%) Finance
2 4 (11.11%) Back Office
2 4 (11.11%) Banking
Miscellaneous
1 6 (16.67%) Fat Client
1 6 (16.67%) Thin Client
2 5 (13.89%) Analytical Skills
3 4 (11.11%) Client/Server
4 3 (8.33%) User Experience
5 2 (5.56%) Blackberry
5 2 (5.56%) Management Information System
6 1 (2.78%) Driving Licence
6 1 (2.78%) Virtual Team
Operating Systems
1 26 (72.22%) Windows
2 9 (25.00%) Linux
2 9 (25.00%) Windows Server
3 7 (19.44%) Unix
4 6 (16.67%) Windows 2000
4 6 (16.67%) Windows 7
4 6 (16.67%) Windows XP
5 3 (8.33%) Windows 10
5 3 (8.33%) Windows 8
5 3 (8.33%) Windows Server 2008
5 3 (8.33%) Windows Server 2012
6 2 (5.56%) Windows Server 2003
7 1 (2.78%) CentOS
Processes & Methodologies
1 18 (50.00%) ITIL
2 10 (27.78%) Service Management
3 8 (22.22%) Incident Management
4 7 (19.44%) Service Delivery
4 7 (19.44%) Virtual Environments
5 6 (16.67%) Infrastructure Management
5 6 (16.67%) ITIL V2
6 5 (13.89%) Problem Management
7 4 (11.11%) Information Security
7 4 (11.11%) ITSM
8 3 (8.33%) Configuration Management
8 3 (8.33%) Data Security
9 2 (5.56%) Continuous Improvement
9 2 (5.56%) DevOps
10 1 (2.78%) Document Management
10 1 (2.78%) ITIL V3
10 1 (2.78%) Mentoring
10 1 (2.78%) Migration
10 1 (2.78%) Patch Management
10 1 (2.78%) Service Desk Management
Programming Languages
1 9 (25.00%) SQL
2 4 (11.11%) Java
2 4 (11.11%) VB
Qualifications
1 7 (19.44%) SC Cleared
1 7 (19.44%) Security Cleared
2 6 (16.67%) DV Cleared
3 3 (8.33%) ITIL Certification
3 3 (8.33%) Microsoft Certification
4 1 (2.78%) MCDST
4 1 (2.78%) MCITP
4 1 (2.78%) MCP
4 1 (2.78%) MCSA
4 1 (2.78%) MCSE
Quality Assurance & Compliance
1 5 (13.89%) SLA
2 1 (2.78%) ISO 9001
2 1 (2.78%) ISO/IEC 27001
System Software
1 18 (50.00%) Active Directory
2 10 (27.78%) VMware Infrastructure
3 4 (11.11%) XenApp
4 1 (2.78%) Hyper-V
4 1 (2.78%) Terminal Services
4 1 (2.78%) Virtual Machines
4 1 (2.78%) XenDesktop
Systems Management
1 3 (8.33%) Norton AntiVirus
1 3 (8.33%) Tivoli
2 1 (2.78%) Backup Exec
2 1 (2.78%) SCCM
Vendors
1 14 (38.89%) Microsoft
2 12 (33.33%) VMware
3 10 (27.78%) Citrix
4 4 (11.11%) CA
4 4 (11.11%) FrontRange
4 4 (11.11%) Oracle
4 4 (11.11%) Sybase
5 3 (8.33%) Brocade
5 3 (8.33%) EMC
5 3 (8.33%) HP
5 3 (8.33%) IBM
5 3 (8.33%) Symantec
5 3 (8.33%) Veeam
6 2 (5.56%) Cisco
6 2 (5.56%) Extreme Networks
7 1 (2.78%) Apple
7 1 (2.78%) BMC
7 1 (2.78%) Red Hat
7 1 (2.78%) Remedy
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £27000.00 - £32000.00 per annum + pension etc
Posted: 2 days ago
Bath
Hays Specialist Recruitment Ltd
Salary: £20000 - £27000 per annum + Excellent Benefits
Posted: 19 days ago