The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support Engineer
Rank 224 216 211
Rank change year-on-year
-8 -5
Permanent jobs requiring a Technical Support Engineer 21 19 18
As % of all permanent IT jobs located in the South West 0.33% 0.33% 0.32%
As % of the Job Titles category 0.35% 0.34% 0.33%
Number of salaries quoted 18 19 18
Average salary £24,000 £26,000 £24,000
Average salary % change year-on-year
-7.69% +8.33%
90% offered a salary of more than £22,500 £21,800 £23,250
10% offered a salary of more than £27,250 £33,000 £24,300
UK excluding London average salary £34,000 £31,750 £30,000
% change year-on-year
+7.08% +5.83%
Technical Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6018 5545 5501
As % of all permanent IT jobs located in the South West 95.84% 95.19% 96.41%
Number of salaries quoted 5047 4709 4898
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £24,000 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the South West

Technical Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer across the South West region.

Technical Support Engineer Salary Trend in the South West

Technical Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the South West region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +1 8 £24,000 +14.28%
Bristol -4 5 £25,000 +6.38%
Cornwall - 5 £22,500 -
Gloucestershire -15 3 - -
Technical Support Engineer
England

Technical Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 24 December 2014, IT jobs across the South West region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 51 (98.08%) Windows
2 28 (53.85%) Windows Server 2003
2 28 (53.85%) Windows Server 2008
3 23 (44.23%) Firewall
4 22 (42.31%) Windows Server 2012
5 19 (36.54%) MS Exchange
5 19 (36.54%) Active Directory
6 17 (32.69%) SQL
7 16 (30.77%) VMware
7 16 (30.77%) Windows Vista
8 14 (26.92%) TCP/IP
8 14 (26.92%) VMware Infrastructure
9 13 (25.00%) MS Office
9 13 (25.00%) ITIL
9 13 (25.00%) Linux
9 13 (25.00%) Microsoft Certification
9 13 (25.00%) Degree
10 12 (23.08%) Client/Server
11 11 (21.15%) PBX
11 11 (21.15%) Asterisk PBX
11 11 (21.15%) Exchange Server 2010
12 10 (19.23%) MCSA
12 10 (19.23%) Windows XP
12 10 (19.23%) ADSL
12 10 (19.23%) LAN
12 10 (19.23%) WAN
12 10 (19.23%) VPN
12 10 (19.23%) A+ Certification
12 10 (19.23%) Network+ Certification
12 10 (19.23%) Exchange Server 2007

Technical Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 24 December 2014, IT jobs across the South West region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (36.54%) MS Exchange
2 11 (21.15%) Exchange Server 2010
3 10 (19.23%) Exchange Server 2013
3 10 (19.23%) Exchange Server 2007
4 6 (11.54%) IIS
5 2 (3.85%) SharePoint
Applications
1 13 (25.00%) MS Office
2 7 (13.46%) MS Excel
3 6 (11.54%) MS PowerPoint
Cloud Services
1 4 (7.69%) SaaS
Communications & Networking
1 23 (44.23%) Firewall
2 14 (26.92%) TCP/IP
3 11 (21.15%) Asterisk PBX
3 11 (21.15%) PBX
4 10 (19.23%) ADSL
4 10 (19.23%) LAN
4 10 (19.23%) WAN
4 10 (19.23%) VPN
5 8 (15.38%) DNS
5 8 (15.38%) DHCP
6 7 (13.46%) Softphone
7 4 (7.69%) Wireshark
7 4 (7.69%) LDAP
7 4 (7.69%) HTTP
7 4 (7.69%) SMTP
8 3 (5.77%) VoIP
9 2 (3.85%) Structured Cabling
10 1 (1.92%) Ethernet
Database & Business Intelligence
1 9 (17.31%) SQL Server
2 4 (7.69%) Relational Database
3 1 (1.92%) MySQL
General
1 4 (7.69%) Mandarin Language
2 2 (3.85%) Finance
Libraries, Frameworks & Software Standards
1 5 (9.62%) XML
2 1 (1.92%) LAMP
2 1 (1.92%) .NET
2 1 (1.92%) Web Services
Miscellaneous
1 12 (23.08%) Client/Server
2 8 (15.38%) Mathematics
2 8 (15.38%) Analytical Skills
3 7 (13.46%) IVR
4 4 (7.69%) Computer Science
Operating Systems
1 51 (98.08%) Windows
2 28 (53.85%) Windows Server 2003
2 28 (53.85%) Windows Server 2008
3 22 (42.31%) Windows Server 2012
4 16 (30.77%) Windows Vista
5 13 (25.00%) Linux
6 10 (19.23%) Windows XP
7 6 (11.54%) Windows 7
Processes & Methodologies
1 13 (25.00%) ITIL
2 8 (15.38%) Disaster Recovery
3 6 (11.54%) Risk Management
3 6 (11.54%) Service Management
3 6 (11.54%) Change Control
4 2 (3.85%) Line Management
4 2 (3.85%) Problem Management
5 1 (1.92%) Capacity Planning
5 1 (1.92%) Knowledge Management
Programming Languages
1 17 (32.69%) SQL
2 5 (9.62%) Java
3 4 (7.69%) JavaScript
3 4 (7.69%) C#
4 2 (3.85%) PowerShell
5 1 (1.92%) VB
5 1 (1.92%) VB.NET
Qualifications
1 13 (25.00%) Microsoft Certification
1 13 (25.00%) Degree
2 10 (19.23%) A+ Certification
2 10 (19.23%) Network+ Certification
2 10 (19.23%) MCSA
3 2 (3.85%) MCITP
4 1 (1.92%) ITIL Certification
4 1 (1.92%) CCNA
4 1 (1.92%) Cisco Certification
4 1 (1.92%) MCP
4 1 (1.92%) MCSE
Quality Assurance & Compliance
1 6 (11.54%) SLA
System Software
1 19 (36.54%) Active Directory
2 14 (26.92%) VMware Infrastructure
3 2 (3.85%) VMware ESX
3 2 (3.85%) XenApp
4 1 (1.92%) vSphere
4 1 (1.92%) Hyper-V
Systems Management
1 4 (7.69%) MOM
1 4 (7.69%) Systems Management Server (SMS)
1 4 (7.69%) SCCM
2 1 (1.92%) Backup Exec
Vendors
1 16 (30.77%) VMware
2 8 (15.38%) Microsoft
3 3 (5.77%) Citrix
4 1 (1.92%) IBM