The first table below looks at the demand for the Technical Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Technical Support Engineer
Rank 208 206 196
Rank change year-on-year
-2 -10
Permanent jobs requiring a Technical Support Engineer 8 9 9
As % of all permanent IT jobs located in the South West 0.151% 0.162% 0.155%
As % of the Job Titles category 0.157% 0.170% 0.163%
Number of salaries quoted 8 9 9
Average salary £25,000 £22,000 £25,000
Average salary % change year-on-year
+13.63% -12.00%
90% offered a salary of more than £20,800 £22,000 £24,000
10% offered a salary of more than £31,500 £29,900 £27,500
UK excluding London average salary £32,500 £35,000 £30,000
% change year-on-year
-7.14% +16.66%
All Job Titles
South West
Permanent IT job ads with a match in the
Job Titles category
5105 5288 5532
As % of all permanent IT jobs located in the South West 96.61% 95.43% 95.10%
Number of salaries quoted 4500 4567 4737
Average salary £35,500 £36,000 £35,000
Average salary % change year-on-year
-1.38% +2.85%
90% offered a salary of more than £23,500 £24,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Engineer
England

Technical Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Engineer across the South West region as a proportion of the total demand within the Job Titles category.

South West Technical Support Engineer Jobs Demand Trend

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer across the South West region.

South West Technical Support Engineer Salary Trend

Technical Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Engineer across the South West region over the 3 months to 21 May 2013.

South West Technical Support Engineer Salary Histogram

Technical Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the South West region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Bristol -12 3 £23,500 +6.81%
Wiltshire +12 2 £25,000 -20.63%
Dorset - 2 £26,500 -
Devon - 1 £29,500 -
Technical Support Engineer
England

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the South West region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 36 (80.00%) Windows
2 28 (62.22%) Cisco
3 23 (51.11%) MS Excel
4 22 (48.89%) TCP/IP
5 21 (46.67%) ISDN
5 21 (46.67%) X.21
5 21 (46.67%) Business Continuity
5 21 (46.67%) IP Telephony
5 21 (46.67%) Riverbed
6 16 (35.56%) Twitter
7 13 (28.89%) Microsoft
8 10 (22.22%) Firewall
9 7 (15.56%) Telecoms
9 7 (15.56%) SQL
9 7 (15.56%) Windows Server 2008
9 7 (15.56%) VMware
10 6 (13.33%) Degree
10 6 (13.33%) VPN
10 6 (13.33%) Citrix
10 6 (13.33%) Windows Server 2003
11 5 (11.11%) SAN
11 5 (11.11%) VoIP
11 5 (11.11%) WAN
11 5 (11.11%) Windows XP
11 5 (11.11%) MS Exchange
11 5 (11.11%) XenApp
11 5 (11.11%) VMware Infrastructure
12 4 (8.889%) Exchange Server 2007
12 4 (8.889%) Citrix Presentation Server
12 4 (8.889%) Marketing

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the South West region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (2.222%) HTML
Application Platforms
1 5 (11.11%) MS Exchange
2 4 (8.889%) Exchange Server 2007
2 4 (8.889%) Exchange Server 2010
3 1 (2.222%) Lotus Notes
Applications
1 23 (51.11%) MS Excel
2 1 (2.222%) MS Office
Communications & Networking
1 22 (48.89%) TCP/IP
2 21 (46.67%) ISDN
2 21 (46.67%) X.21
2 21 (46.67%) IP Telephony
3 10 (22.22%) Firewall
4 6 (13.33%) VPN
5 5 (11.11%) SAN
5 5 (11.11%) VoIP
5 5 (11.11%) WAN
6 4 (8.889%) Unified Communications
6 4 (8.889%) PABX
6 4 (8.889%) Softphone
6 4 (8.889%) Wireless
7 2 (4.444%) DNS
8 1 (2.222%) SSH
8 1 (2.222%) Cisco ASA
8 1 (2.222%) 3G
8 1 (2.222%) MPLS
8 1 (2.222%) TELNET
8 1 (2.222%) X.509
Database & Business Intelligence
1 1 (2.222%) RDBMS
1 1 (2.222%) Ingres
1 1 (2.222%) SQL Server
General
1 7 (15.56%) Telecoms
2 4 (8.889%) Marketing
2 4 (8.889%) Banking
2 4 (8.889%) Finance
2 4 (8.889%) Electronics
3 1 (2.222%) Local Government
Miscellaneous
1 1 (2.222%) Computer Science
1 1 (2.222%) IVR
1 1 (2.222%) Blackberry
Operating Systems
1 36 (80.00%) Windows
2 7 (15.56%) Windows Server 2008
3 6 (13.33%) Windows Server 2003
4 5 (11.11%) Windows XP
5 4 (8.889%) Windows 7
6 3 (6.667%) Linux
7 1 (2.222%) Mac OS
7 1 (2.222%) Solaris
7 1 (2.222%) UNIX
Processes & Methodologies
1 21 (46.67%) Business Continuity
2 4 (8.889%) ITIL
3 1 (2.222%) WFM
3 1 (2.222%) Data Management
3 1 (2.222%) Service Management
3 1 (2.222%) ERP
Programming Languages
1 7 (15.56%) SQL
2 1 (2.222%) Shell Script
2 1 (2.222%) PHP
Qualifications
1 6 (13.33%) Degree
2 3 (6.667%) Cisco Certification
3 2 (4.444%) CCNA
3 2 (4.444%) MCITP
4 1 (2.222%) SCSA
4 1 (2.222%) VMware Certified Professional (VCP)
4 1 (2.222%) Sun Certification
4 1 (2.222%) CCNP
Quality Assurance & Compliance
1 2 (4.444%) SLA
2 1 (2.222%) GCP
System Software
1 5 (11.11%) XenApp
1 5 (11.11%) VMware Infrastructure
2 4 (8.889%) Citrix Presentation Server
2 4 (8.889%) Active Directory
Systems Management
1 1 (2.222%) Systems Management Server (SMS)
1 1 (2.222%) MIMEsweeper
Vendors
1 28 (62.22%) Cisco
2 21 (46.67%) Riverbed
3 16 (35.56%) Twitter
4 13 (28.89%) Microsoft
5 7 (15.56%) VMware
6 6 (13.33%) Citrix
7 4 (8.889%) Juniper
7 4 (8.889%) EMC
7 4 (8.889%) CheckPoint
8 1 (2.222%) HP
8 1 (2.222%) Dell
8 1 (2.222%) Avaya
8 1 (2.222%) Genesys
8 1 (2.222%) Lotus
8 1 (2.222%) Sun
8 1 (2.222%) IBM
8 1 (2.222%) Oracle