The table below looks at the statistics for ITSM skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 82 79 -
Rank change year-on-year
-3 -
Permanent jobs citing ITSM 3 10 0
As % of all permanent IT jobs located in Southampton 0.39% 1.21% -
As % of the Processes & Methodologies category 0.48% 1.51% -
Number of salaries quoted 3 10 0
Average salary £19,000 £45,000 -
Average salary % change year-on-year
-57.77% -
UK excluding London average salary £37,500 £45,000 £40,000
% change year-on-year
-16.66% +12.50%
ITSM
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
630 662 662
As % of all permanent IT jobs located in Southampton 81.08% 80.05% 77.97%
Number of salaries quoted 526 588 618
Average salary £40,000 £40,000 £42,500
Average salary % change year-on-year
- -5.88%
90% offered a salary of more than £26,500 £25,000 £29,000
10% offered a salary of more than £60,000 £52,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Southampton

ITSM
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Southampton region.

ITSM Salary Trend in Southampton

ITSM
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing ITSM across the Southampton region over the 3 months to 24 November 2014.

ITSM Salary Histogram in Southampton

ITSM
Top 30 Related IT Skills in Southampton

For the 6 months to 24 November 2014, IT jobs across the Southampton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 18 (90.00%) ITIL
2 16 (80.00%) Service Management
3 14 (70.00%) Finance
3 14 (70.00%) ITIL Certification
4 9 (45.00%) Change Management
5 7 (35.00%) Disaster Recovery
5 7 (35.00%) Management Information System
5 7 (35.00%) Service Delivery
5 7 (35.00%) Stakeholder Management
5 7 (35.00%) Asset Management
5 7 (35.00%) Penetration Testing
5 7 (35.00%) Incident Management
5 7 (35.00%) Problem Management
5 7 (35.00%) Capacity Planning
5 7 (35.00%) Root Cause Analysis
5 7 (35.00%) IT Asset Management
6 4 (20.00%) VPN
7 2 (10.00%) Microsoft
7 2 (10.00%) Active Directory
7 2 (10.00%) Citrix
7 2 (10.00%) Windows
7 2 (10.00%) Apache
7 2 (10.00%) SharePoint
7 2 (10.00%) TCP/IP
7 2 (10.00%) Avaya
7 2 (10.00%) BMC
7 2 (10.00%) Mac OS X
7 2 (10.00%) Apple
7 2 (10.00%) Internet
7 2 (10.00%) Remedy

ITSM
Top Related IT Skills in Southampton by Category

For the 6 months to 24 November 2014, IT jobs across the Southampton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.00%) Apache
1 2 (10.00%) SharePoint
1 2 (10.00%) Lync
Business Applications
1 2 (10.00%) Remedy ITSM
1 2 (10.00%) Remedy AR System
Cloud Services
1 2 (10.00%) Office 365
Communications & Networking
1 4 (20.00%) VPN
2 2 (10.00%) Internet
2 2 (10.00%) Firewall
2 2 (10.00%) IP Telephony
2 2 (10.00%) TCP/IP
General
1 14 (70.00%) Finance
2 2 (10.00%) Electronics
2 2 (10.00%) Telecoms
Job Titles
1 7 (35.00%) Coordinator
2 2 (10.00%) Developer
2 2 (10.00%) Senior Developer
2 2 (10.00%) Technical Support
2 2 (10.00%) Support Engineer
2 2 (10.00%) 3rd Line Support
2 2 (10.00%) Technical Support Engineer
2 2 (10.00%) Remedy Developer
2 2 (10.00%) Technical Engineer
2 2 (10.00%) Senior Remedy Developer
2 2 (10.00%) Service Desk Engineer
3 1 (5.00%) Delivery Manager
3 1 (5.00%) Services Delivery Manager
3 1 (5.00%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (10.00%) Web Services
Miscellaneous
1 7 (35.00%) Management Information System
2 2 (10.00%) CMDB
2 2 (10.00%) Frameworx
Operating Systems
1 2 (10.00%) Windows
1 2 (10.00%) Mac OS X
Processes & Methodologies
1 18 (90.00%) ITIL
2 16 (80.00%) Service Management
3 9 (45.00%) Change Management
4 7 (35.00%) Disaster Recovery
4 7 (35.00%) Stakeholder Management
4 7 (35.00%) Asset Management
4 7 (35.00%) Penetration Testing
4 7 (35.00%) Incident Management
4 7 (35.00%) Problem Management
4 7 (35.00%) Capacity Planning
4 7 (35.00%) Root Cause Analysis
4 7 (35.00%) Service Delivery
4 7 (35.00%) IT Asset Management
5 2 (10.00%) Kalman Filter
5 2 (10.00%) eTOM
Programming Languages
1 2 (10.00%) SQL
Qualifications
1 14 (70.00%) ITIL Certification
System Software
1 2 (10.00%) Active Directory
Systems Management
1 2 (10.00%) SCCM
Vendors
1 2 (10.00%) Microsoft
1 2 (10.00%) Citrix
1 2 (10.00%) Avaya
1 2 (10.00%) BMC
1 2 (10.00%) Apple
1 2 (10.00%) Remedy