The table below looks at the statistics for ITSM skills in IT jobs advertised for the Southampton region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 69 75 80
Rank change year-on-year
+6 +5
Permanent jobs citing ITSM 5 8 2
As % of all permanent IT jobs located in Southampton 0.80% 1.12% 0.26%
As % of the Processes & Methodologies category 0.96% 1.29% 0.30%
Number of salaries quoted 4 8 2
Median salary £23,500 £33,500 £18,500
Median salary % change year-on-year
-29.85% +81.08%
UK excluding London median salary £45,000 £42,500 £37,750
% change year-on-year
+5.88% +12.58%
ITSM
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
520 620 663
As % of all permanent IT jobs located in Southampton 82.80% 86.47% 85.33%
Number of salaries quoted 416 568 555
Median salary £45,500 £42,500 £40,000
Median salary % change year-on-year
+7.05% +6.25%
90% offered a salary of more than £30,000 £30,000 £25,350
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Southampton

The demand trend of job ads across the Southampton region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Southampton

ITSM
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Southampton region.

ITSM Salary Trend in Southampton

ITSM
Top 30 Related IT Skills in Southampton

For the 6 months to 8 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region with a requirement for ITSM.

1 7 (100.00%) ITIL
2 5 (71.43%) Windows
2 5 (71.43%) MS Office
2 5 (71.43%) Microsoft
3 4 (57.14%) Active Directory
3 4 (57.14%) VoIP
3 4 (57.14%) Mac OS X
3 4 (57.14%) Windows 7
3 4 (57.14%) Apple iOS
3 4 (57.14%) Mobile Device Management
3 4 (57.14%) Windows 10
4 3 (42.86%) Service Delivery
5 2 (28.57%) Finance
5 2 (28.57%) Stakeholder Management
5 2 (28.57%) Cadence
5 2 (28.57%) MS PowerPoint
5 2 (28.57%) Statistics
5 2 (28.57%) Business Development
5 2 (28.57%) Performance Management
5 2 (28.57%) Financial Modelling
5 2 (28.57%) SLA
5 2 (28.57%) SMS
5 2 (28.57%) Flash
5 2 (28.57%) ISEB
5 2 (28.57%) Service Design
5 2 (28.57%) Escalation Management
5 2 (28.57%) Contract Management
5 2 (28.57%) Mentoring
5 2 (28.57%) Critical Success Factor
5 2 (28.57%) Data Centre

ITSM
Top Related IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (71.43%) MS Office
2 2 (28.57%) MS PowerPoint
3 1 (14.29%) MS Excel
3 1 (14.29%) MS Visio
3 1 (14.29%) Spreadsheet
Communications & Networking
1 4 (57.14%) VoIP
2 2 (28.57%) SMS
General
1 2 (28.57%) Finance
Job Titles
1 4 (57.14%) Analyst
1 4 (57.14%) Help Desk Analyst
1 4 (57.14%) Help Desk Support
1 4 (57.14%) Help Desk Support Analyst
1 4 (57.14%) Service Analyst
1 4 (57.14%) Service Desk Analyst
1 4 (57.14%) Service Desk Support
1 4 (57.14%) Service Desk Support Analyst
1 4 (57.14%) Support Analyst
2 2 (28.57%) 1st Line Service Desk Analyst
2 2 (28.57%) 1st Line Support
2 2 (28.57%) 1st Line Support Analyst
2 2 (28.57%) Delivery Manager
2 2 (28.57%) First Line Help Desk Analyst
2 2 (28.57%) First Line Help Desk Support
2 2 (28.57%) Service Manager
2 2 (28.57%) Services Delivery Manager
3 1 (14.29%) Coordinator
Libraries, Frameworks & Software Standards
1 2 (28.57%) Flash
Miscellaneous
1 2 (28.57%) Data Centre
1 2 (28.57%) Statistics
2 1 (14.29%) Analytical Skills
Operating Systems
1 5 (71.43%) Windows
2 4 (57.14%) Apple iOS
2 4 (57.14%) Mac OS X
2 4 (57.14%) Windows 10
2 4 (57.14%) Windows 7
Processes & Methodologies
1 7 (100.00%) ITIL
2 4 (57.14%) Mobile Device Management
3 3 (42.86%) Service Delivery
4 2 (28.57%) Business Development
4 2 (28.57%) Contract Management
4 2 (28.57%) Critical Success Factor
4 2 (28.57%) Escalation Management
4 2 (28.57%) Financial Modelling
4 2 (28.57%) Mentoring
4 2 (28.57%) Performance Management
4 2 (28.57%) Service Design
4 2 (28.57%) Stakeholder Engagement
4 2 (28.57%) Stakeholder Management
5 1 (14.29%) ITIL V3
5 1 (14.29%) Service Management
5 1 (14.29%) Supply Chain Management
Qualifications
1 2 (28.57%) ISEB
2 1 (14.29%) A+ Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 4 (57.14%) Active Directory
Vendors
1 5 (71.43%) Microsoft
2 2 (28.57%) Cadence