The table below looks at the statistics for ITSM skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 81 82 -
Rank change year-on-year
+1 -
Permanent jobs citing ITSM 2 7 0
As % of all permanent IT jobs located in Southampton 0.25% 0.80% -
As % of the Processes & Methodologies category 0.30% 0.97% -
Number of salaries quoted 2 7 0
Average salary £18,500 £45,000 -
Average salary % change year-on-year
-58.88% -
UK excluding London average salary £39,000 £45,000 £42,500
% change year-on-year
-13.33% +5.88%
ITSM
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Southampton region.

Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
673 720 601
As % of all permanent IT jobs located in Southampton 82.88% 82.10% 72.85%
Number of salaries quoted 558 623 562
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,000 £25,000 £28,500
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Southampton

ITSM
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Southampton region.

ITSM Salary Trend in Southampton

ITSM
Top 30 Related IT Skills in Southampton

For the 6 months to 19 December 2014, IT jobs across the Southampton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 15 (88.24%) ITIL
1 15 (88.24%) Service Management
2 14 (82.35%) ITIL Certification
2 14 (82.35%) Finance
3 7 (41.18%) Service Delivery
3 7 (41.18%) Change Management
3 7 (41.18%) Disaster Recovery
3 7 (41.18%) Stakeholder Management
3 7 (41.18%) Asset Management
3 7 (41.18%) Penetration Testing
3 7 (41.18%) Incident Management
3 7 (41.18%) Problem Management
3 7 (41.18%) Capacity Planning
3 7 (41.18%) Root Cause Analysis
3 7 (41.18%) IT Asset Management
4 5 (29.41%) Management Information System
5 3 (17.65%) VPN
6 2 (11.76%) Internet
6 2 (11.76%) Citrix
6 2 (11.76%) Avaya
6 2 (11.76%) Apple
6 2 (11.76%) SharePoint
6 2 (11.76%) Lync
6 2 (11.76%) IP Telephony
6 2 (11.76%) Active Directory
6 2 (11.76%) SCCM
6 2 (11.76%) Office 365
6 2 (11.76%) Windows
6 2 (11.76%) Mac OS X
7 1 (5.88%) SQL

ITSM
Top Related IT Skills in Southampton by Category

For the 6 months to 19 December 2014, IT jobs across the Southampton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) SharePoint
1 2 (11.76%) Lync
Cloud Services
1 2 (11.76%) Office 365
Communications & Networking
1 3 (17.65%) VPN
2 2 (11.76%) Internet
2 2 (11.76%) IP Telephony
3 1 (5.88%) TCP/IP
3 1 (5.88%) Firewall
General
1 14 (82.35%) Finance
2 1 (5.88%) Electronics
Job Titles
1 7 (41.18%) Coordinator
2 2 (11.76%) Service Desk Engineer
3 1 (5.88%) Technical Support
3 1 (5.88%) Support Engineer
3 1 (5.88%) 3rd Line Support
3 1 (5.88%) Services Delivery Manager
3 1 (5.88%) Service Manager
3 1 (5.88%) Technical Support Engineer
3 1 (5.88%) Technical Engineer
3 1 (5.88%) Delivery Manager
Miscellaneous
1 5 (29.41%) Management Information System
Operating Systems
1 2 (11.76%) Windows
1 2 (11.76%) Mac OS X
Processes & Methodologies
1 15 (88.24%) ITIL
1 15 (88.24%) Service Management
2 7 (41.18%) Service Delivery
2 7 (41.18%) Change Management
2 7 (41.18%) Disaster Recovery
2 7 (41.18%) Stakeholder Management
2 7 (41.18%) Asset Management
2 7 (41.18%) Penetration Testing
2 7 (41.18%) Incident Management
2 7 (41.18%) Problem Management
2 7 (41.18%) Capacity Planning
2 7 (41.18%) Root Cause Analysis
2 7 (41.18%) IT Asset Management
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 14 (82.35%) ITIL Certification
System Software
1 2 (11.76%) Active Directory
Systems Management
1 2 (11.76%) SCCM
Vendors
1 2 (11.76%) Citrix
1 2 (11.76%) Avaya
1 2 (11.76%) Apple
2 1 (5.88%) Microsoft