The first table below looks at the demand for ITSM skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Southampton region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 85 76 90
Rank change year-on-year
-9 +14
Permanent jobs citing ITSM 1 9 1
As % of all permanent IT jobs located in Southampton 0.10% 1.13% 0.10%
As % of the Processes & Methodologies category 0.13% 1.44% 0.13%
Number of salaries quoted 1 9 1
Average salary £37,500 £50,000 £60,000
Average salary % change year-on-year
-25.00% -16.66%
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Processes & Methodologies Category
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
789 624 781
As % of all permanent IT jobs located in Southampton 82.70% 78.20% 81.27%
Number of salaries quoted 682 571 731
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,123 £27,500 £27,500
10% offered a salary of more than £57,500 £57,500 £65,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
ITSM
Hampshire

ITSM
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Southampton

ITSM
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Southampton region.

ITSM Salary Trend in Southampton

ITSM
Top 16 Related IT Skills in Southampton

For the 6 months to 18 April 2014, IT jobs across the Southampton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 5 (100.00%) Service Management
2 4 (80.00%) Service Delivery
2 4 (80.00%) ITIL
2 4 (80.00%) Asset Management
2 4 (80.00%) Degree
2 4 (80.00%) Security Cleared
3 3 (60.00%) SC Cleared
3 3 (60.00%) Application Packaging
3 3 (60.00%) Finance
4 2 (40.00%) Disaster Recovery
4 2 (40.00%) SLA
4 2 (40.00%) Problem Management
5 1 (20.00%) Root Cause Analysis
5 1 (20.00%) Supplier Management
5 1 (20.00%) ISEB
5 1 (20.00%) Pegasus

ITSM
Top Related IT Skills in Southampton by Category

For the 6 months to 18 April 2014, IT jobs across the Southampton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

General
1 3 (60.00%) Finance
Job Titles
1 4 (80.00%) Support Manager
1 4 (80.00%) Desktop Manager
2 3 (60.00%) Desktop Support Manager
2 3 (60.00%) Desktop Support
3 2 (40.00%) Service Manager
4 1 (20.00%) Delivery Manager
4 1 (20.00%) IT Services Delivery Manager
4 1 (20.00%) IT Services Manager
4 1 (20.00%) Service Support Manager
4 1 (20.00%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (60.00%) Application Packaging
Processes & Methodologies
1 5 (100.00%) Service Management
2 4 (80.00%) Service Delivery
2 4 (80.00%) ITIL
2 4 (80.00%) Asset Management
3 2 (40.00%) Disaster Recovery
3 2 (40.00%) Problem Management
4 1 (20.00%) Root Cause Analysis
4 1 (20.00%) Supplier Management
Qualifications
1 4 (80.00%) Degree
1 4 (80.00%) Security Cleared
2 3 (60.00%) SC Cleared
3 1 (20.00%) ISEB
Quality Assurance & Compliance
1 2 (40.00%) SLA
Vendors
1 1 (20.00%) Pegasus