The first table below looks at the demand for ITSM skills in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Southampton region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 78 86 68
Rank change year-on-year
+8 -18
Permanent jobs citing ITSM 5 2 2
As % of all permanent IT jobs located in Southampton 0.599% 0.214% 0.326%
As % of the Processes & Methodologies category 0.803% 0.268% 0.449%
Number of salaries quoted 5 2 2
Average salary £60,000 £47,500 £35,000
Average salary % change year-on-year
+26.31% +35.71%
90% offered a salary of more than £27,500 £37,500 £31,000
10% offered a salary of more than £63,250 £57,500 £39,000
UK excluding London average salary £45,000 £44,000 £45,000
% change year-on-year
+2.27% -2.22%
All Processes & Methodologies
Southampton
Permanent IT job ads with a match in the
Processes & Methodologies category
623 746 445
As % of all permanent IT jobs located in Southampton 74.61% 79.79% 72.59%
Number of salaries quoted 566 693 408
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £28,500 £27,500 £25,000
10% offered a salary of more than £70,000 £67,500 £55,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
Hampshire

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Southampton region as a proportion of the total demand within the Processes & Methodologies category.

Southampton ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Southampton region.

Southampton ITSM Salary Trend

ITSM
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITSM across the Southampton region over the 3 months to 17 May 2013.

Southampton ITSM Salary Histogram

ITSM
Top 26 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Southampton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 10 (100.00%) ITIL
1 10 (100.00%) Service Management
2 8 (80.00%) ITIL Certification
3 7 (70.00%) Service Delivery
3 7 (70.00%) Incident Management
3 7 (70.00%) Problem Management
4 5 (50.00%) Asset Management
4 5 (50.00%) Disaster Recovery
5 2 (20.00%) Management Information System
5 2 (20.00%) Telecoms
5 2 (20.00%) Retail
5 2 (20.00%) Finance
5 2 (20.00%) EPoS
5 2 (20.00%) Linux
5 2 (20.00%) SQL
5 2 (20.00%) MySQL
5 2 (20.00%) Oracle
5 2 (20.00%) Service Desk Management
5 2 (20.00%) IT Governance
5 2 (20.00%) Digital Media
6 1 (10.00%) Operations Management
6 1 (10.00%) SLA
6 1 (10.00%) Configuration Management
6 1 (10.00%) Change Management
6 1 (10.00%) Validation
6 1 (10.00%) Workflow

ITSM
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Southampton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Database & Business Intelligence
1 2 (20.00%) MySQL
General
1 2 (20.00%) Telecoms
1 2 (20.00%) Finance
1 2 (20.00%) Retail
Job Titles
1 7 (70.00%) Service Manager
2 5 (50.00%) Operations Manager
2 5 (50.00%) Service Operations Manager
3 2 (20.00%) Analyst
3 2 (20.00%) Problem Analyst
4 1 (10.00%) Transition Manager
4 1 (10.00%) IT Services Manager
4 1 (10.00%) Service Improvement Manager
Miscellaneous
1 2 (20.00%) EPoS
1 2 (20.00%) Management Information System
1 2 (20.00%) Digital Media
Operating Systems
1 2 (20.00%) Linux
Processes & Methodologies
1 10 (100.00%) ITIL
1 10 (100.00%) Service Management
2 7 (70.00%) Service Delivery
2 7 (70.00%) Incident Management
2 7 (70.00%) Problem Management
3 5 (50.00%) Asset Management
3 5 (50.00%) Disaster Recovery
4 2 (20.00%) IT Governance
4 2 (20.00%) Service Desk Management
5 1 (10.00%) Operations Management
5 1 (10.00%) Workflow
5 1 (10.00%) Validation
5 1 (10.00%) Change Management
5 1 (10.00%) Configuration Management
Programming Languages
1 2 (20.00%) SQL
Qualifications
1 8 (80.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (10.00%) SLA
Vendors
1 2 (20.00%) Oracle