Customer Relationship Management Officer
UK

The median Customer Relationship Management Officer salary in the UK is £32,815 per year according to job vacancies posted during the 6 months to 11 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 877 - 1219
Rank change year-on-year - - -
Permanent jobs requiring a CRM Officer 17 0 3
As % of all permanent jobs advertised in the UK 0.017% - 0.002%
As % of the Job Titles category 0.018% - 0.002%
Number of salaries quoted 17 0 3
10th Percentile £28,500 - £25,400
25th Percentile £30,000 - £29,000
Median annual salary (50th Percentile) £32,815 - £35,000
75th Percentile £35,000 - £37,500
90th Percentile £39,560 - £39,000
UK excluding London median annual salary £32,815 - -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,899 92,293 151,422
% of permanent jobs with a recognized job title 94.62% 91.47% 96.10%
Number of salaries quoted 67,283 58,235 84,441
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,521
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £80,627 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

CRM Officer
Job Vacancy Trend

Job postings that featured CRM Officer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for CRM Officer in the UK

CRM Officer
Salary Trend

3-month moving average salary quoted in jobs citing CRM Officer.

Salary trend for CRM Officer in the UK

CRM Officer
Salary Histogram

Salary distribution for jobs citing CRM Officer over the 6 months to 11 May 2024.

Salary histogram for CRM Officer in the UK

CRM Officer
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Officer within the UK over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England - 17 £32,815 - 1
UK excluding London - 9 £32,815 - 1
London - 8 £30,000 -
North West - 7 £35,000 -
North of England - 7 £35,000 -
Work from Home - 3 £44,343 -
East of England - 1 £30,000 - 1
South East - 1 £27,500 - 1

CRM Officer Skill Set
Top 19 Co-occurring Skills and Capabilities

For the 6 months to 11 May 2024, CRM Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring CRM Officer in the job title.

1 17 (100.00%) CRM
2 6 (35.29%) Salesforce
3 5 (29.41%) Management Information System
3 5 (29.41%) ETL
3 5 (29.41%) Social Skills
4 3 (17.65%) Dynamics CRM
4 3 (17.65%) Marketing
5 2 (11.76%) Email Marketing
5 2 (11.76%) Digital Marketing
5 2 (11.76%) Market Research
5 2 (11.76%) Social Science
5 2 (11.76%) Salesforce CRM
5 2 (11.76%) Collateral Management
6 1 (5.88%) GDPR
6 1 (5.88%) Problem-Solving
6 1 (5.88%) Microsoft Office
6 1 (5.88%) Digital Strategy
6 1 (5.88%) Microsoft
6 1 (5.88%) Data Cleansing

CRM Officer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (5.88%) Microsoft Office
Business Applications
1 3 (17.65%) Dynamics CRM
2 2 (11.76%) Salesforce CRM
General
1 5 (29.41%) Social Skills
2 3 (17.65%) Marketing
3 2 (11.76%) Social Science
Miscellaneous
1 5 (29.41%) Management Information System
Processes & Methodologies
1 17 (100.00%) CRM
2 5 (29.41%) ETL
3 2 (11.76%) Collateral Management
3 2 (11.76%) Digital Marketing
3 2 (11.76%) Email Marketing
3 2 (11.76%) Market Research
4 1 (5.88%) Data Cleansing
4 1 (5.88%) Digital Strategy
4 1 (5.88%) Problem-Solving
Quality Assurance & Compliance
1 1 (5.88%) GDPR
Vendors
1 6 (35.29%) Salesforce
2 1 (5.88%) Microsoft