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The first table below looks at the demand for the Customer Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Analyst in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.
|
3 months to
20 May 2013 |
Same period 2012 |
Same period 2011 |
| Customer Support Analyst |
| Rank |
849 |
888 |
839 |
| Rank change year-on-year |
|
| Permanent jobs requiring a Customer Support Analyst |
10 |
24 |
25 |
| As % of all permanent IT jobs located in the UK |
0.009% |
0.020% |
0.021% |
| As % of the Job Titles category |
0.010% |
0.021% |
0.022% |
| Number of salaries quoted |
9 |
20 |
17 |
| Average salary |
£21,500 |
£35,000 |
£27,500 |
| Average salary % change year-on-year |
|
| 90% offered a salary of more than |
£18,800 |
£17,000 |
£21,300 |
| 10% offered a salary of more than |
£28,000 |
£35,000 |
£37,500 |
| UK excluding London average salary |
£19,000 |
£23,500 |
£27,500 |
| % change year-on-year |
|
All Job Titles
UK |
Permanent IT job ads with a match in the
Job Titles category |
101379 |
114752 |
114698 |
| As % of all permanent IT jobs located in the UK |
94.43% |
94.76% |
94.23% |
| Number of salaries quoted |
84338 |
98449 |
96828 |
| Average salary |
£42,500 |
£42,500 |
£42,500 |
| 90% offered a salary of more than |
£26,500 |
£27,500 |
£26,500 |
| 10% offered a salary of more than |
£67,500 |
£72,500 |
£70,000 |
| UK excluding London average salary |
£38,000 |
£38,000 |
£37,500 |
| % change year-on-year |
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Customer Support Analyst
Jobs Demand TrendThis chart provides the 3-month moving total of permanent IT jobs citing Customer Support Analyst within the UK as a proportion of the total demand within the Job Titles category.
Customer Support Analyst
Salary TrendThis chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst within the UK.
Customer Support Analyst
Salary HistogramThis chart provides a salary histogram for IT jobs citing Customer Support Analyst over the 3 months to 20 May 2013 within the UK.
Customer Support Analyst
Top 21 Job LocationsThe table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Support Analyst within the UK over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.
Location
(Click each for more statistics) |
Rank Change
on Same Period
Last Year |
Matching
Permanent
IT Job Ads |
Average Salary
Last 3 Months |
Average Salary
% Change
on Same Period
Last Year |
| England |
+12 |
10 |
£21,500 |
-38.57% |
| London |
+38 |
2 |
£31,000 |
-11.42% |
| North West |
+5 |
2 |
£19,000 |
+18.75% |
| Manchester |
-13 |
2 |
£19,000 |
+18.75% |
| East of England |
- |
2 |
£19,750 |
- |
| Northamptonshire |
+6 |
1 |
- |
- |
| South East |
+2 |
1 |
£25,000 |
-28.57% |
| Northampton |
-4 |
1 |
- |
- |
| South West |
-6 |
1 |
£22,000 |
+15.78% |
| East Midlands |
-7 |
1 |
- |
- |
| West Midlands |
-19 |
1 |
£19,000 |
-9.52% |
| Somerset |
- |
1 |
£22,000 |
- |
| Milton Keynes |
- |
1 |
£25,000 |
- |
| Hertfordshire |
- |
1 |
£21,500 |
- |
| Cambridgeshire |
- |
1 |
£18,000 |
- |
| Buckinghamshire |
- |
1 |
£25,000 |
- |
| Solihull |
- |
1 |
£19,000 |
- |
| Hemel Hempstead |
- |
1 |
£21,500 |
- |
| Harrow |
- |
1 |
£40,000 |
- |
| Cambridge |
- |
1 |
£18,000 |
- |
| Bath |
- |
1 |
£22,000 |
- |
Customer Support Analyst
Top 30 Related IT SkillsFor the 6 months to 20 May 2013, IT jobs within the UK that cited Customer Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title.
Customer Support Analyst
Top Related IT Skills by CategoryFor the 6 months to 20 May 2013, IT jobs within the UK that cited Customer Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title. Up to 20 skills are shown per category.
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Bedford, Bedfordshire
Our customer is a highly regarded international software company based just outside Milton Keynes. They are currently undergoing substantial growth supported by a dynamic focus on emerging software...
TD Group
Salary: Highly competitive package
Posted: 17 May 2013
East London
We require someone who has a minimum of one years experience working in a customer support capacity within a services environment. You will be very SLA aware. This...
ARC IT Recruitment Ltd
Salary: £22000 Per Annum
Posted: 15 May 2013
Manchester, Lancashire
Key skills - 1st and 2nd line web application support, ITIL, service desk, helpdesk CALLING ALL Customer Support / Customer Service analyst I am currently working exclusively with a fantastic...
Circle Recruitment
Salary: £18000 - £20000 per annum + benefits
Posted: 13 May 2013
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