The table below looks at the statistics for the Technical Support Officer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Officer in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Technical Support Officer
Rank 889 888 882
Rank change year-on-year
-1 -6
Permanent jobs requiring a Technical Support Officer 3 8 5
As % of all permanent IT jobs located in the UK 0.003% 0.007% 0.005%
As % of the Job Titles category 0.003% 0.008% 0.005%
Number of salaries quoted 2 2 4
Average salary £19,500 £22,500 £24,250
Average salary % change year-on-year
-13.33% -7.21%
90% offered a salary of more than £19,100 £22,500 £20,000
10% offered a salary of more than £19,900 £22,500 £26,750
UK excluding London average salary £20,000 £22,500 £24,250
% change year-on-year
-11.11% -7.21%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101979 105886 103172
As % of all permanent IT jobs located in the UK 94.77% 94.58% 94.80%
Number of salaries quoted 83486 85576 86253
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Officer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Officer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Officer Jobs Demand Trend in the UK

Technical Support Officer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Officer within the UK.

Technical Support Officer Salary Trend in the UK

Technical Support Officer
Top 5 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Officer within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 2 £19,500 -13.33%
London +35 1 £19,000 -
Manchester - 1 £20,000 -
North West - 1 £20,000 -
Bromley - 1 £19,000 -

Technical Support Officer
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT jobs within the UK that cited Technical Support Officer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Officer in their job title.

1 4 (80.00%) MS Excel
2 3 (60.00%) Microsoft
2 3 (60.00%) Local Government
3 2 (40.00%) Billing
3 2 (40.00%) Mathematics
3 2 (40.00%) Internet
3 2 (40.00%) Finance
3 2 (40.00%) Data Entry
3 2 (40.00%) MS Office
3 2 (40.00%) C
3 2 (40.00%) SQL
4 1 (20.00%) Oracle
4 1 (20.00%) SQL Server
4 1 (20.00%) UNIX
4 1 (20.00%) Linux
4 1 (20.00%) Cisco
4 1 (20.00%) Quality Management
4 1 (20.00%) Financial Institution
4 1 (20.00%) Disaster Recovery
4 1 (20.00%) Firewall
4 1 (20.00%) Security Management
4 1 (20.00%) Wi-Fi
4 1 (20.00%) Risk Management
4 1 (20.00%) Wyse
4 1 (20.00%) Telecoms
4 1 (20.00%) High Availability
4 1 (20.00%) Continuous Improvement
4 1 (20.00%) Data Governance
4 1 (20.00%) Change Control
4 1 (20.00%) Markit EDM

Technical Support Officer
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT jobs within the UK that cited Technical Support Officer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Officer in their job title. Up to 20 skills are shown per category.

Applications
1 4 (80.00%) MS Excel
2 2 (40.00%) MS Office
Business Applications
1 1 (20.00%) Markit EDM
Communications & Networking
1 2 (40.00%) Internet
2 1 (20.00%) Firewall
2 1 (20.00%) Wi-Fi
Database & Business Intelligence
1 1 (20.00%) SQL Server
General
1 3 (60.00%) Local Government
2 2 (40.00%) Billing
2 2 (40.00%) Finance
3 1 (20.00%) Legal
3 1 (20.00%) Financial Institution
3 1 (20.00%) Telecoms
Miscellaneous
1 2 (40.00%) Mathematics
2 1 (20.00%) Enterprise Software
2 1 (20.00%) Analytical Skills
Operating Systems
1 1 (20.00%) UNIX
1 1 (20.00%) Linux
Processes & Methodologies
1 2 (40.00%) Data Entry
2 1 (20.00%) High Availability
2 1 (20.00%) Continuous Improvement
2 1 (20.00%) Data Governance
2 1 (20.00%) Change Control
2 1 (20.00%) Business Continuity Planning
2 1 (20.00%) Project Management
2 1 (20.00%) Quality Management
2 1 (20.00%) Disaster Recovery
2 1 (20.00%) Security Management
2 1 (20.00%) Risk Management
2 1 (20.00%) Business Continuity
2 1 (20.00%) Data Management
2 1 (20.00%) Enterprise Data Management
2 1 (20.00%) Time Management
2 1 (20.00%) QMS
Programming Languages
1 2 (40.00%) C
1 2 (40.00%) SQL
Qualifications
1 1 (20.00%) Degree
Vendors
1 3 (60.00%) Microsoft
2 1 (20.00%) Citrix
2 1 (20.00%) Wyse
2 1 (20.00%) Oracle
2 1 (20.00%) Cisco