The table below looks at the statistics for the Technical Support Officer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Officer in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Technical Support Officer
Rank 884 877 884
Rank change year-on-year
-7 +7
Permanent jobs requiring a Technical Support Officer 7 12 11
As % of all permanent IT jobs located in the UK 0.006% 0.011% 0.009%
As % of the Job Titles category 0.007% 0.012% 0.010%
Number of salaries quoted 6 12 9
Average salary £23,617 £26,530 £21,000
Average salary % change year-on-year
-10.97% +26.33%
90% offered a salary of more than £15,720 £20,000 £19,800
10% offered a salary of more than £28,576 £27,854 £25,200
UK excluding London average salary £21,734 £26,520 £21,000
% change year-on-year
-18.04% +26.28%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106380 101290 110833
As % of all permanent IT jobs located in the UK 94.51% 94.35% 95.22%
Number of salaries quoted 86308 84102 94334
Average salary £45,000 £43,164 £42,500
Average salary % change year-on-year
+4.25% +1.56%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Officer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Officer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Officer Jobs Demand Trend in the UK

Technical Support Officer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Officer within the UK.

Technical Support Officer Salary Trend in the UK

Technical Support Officer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Officer over the 3 months to 1 October 2014 within the UK.

Technical Support Officer Salary Histogram in the UK

Technical Support Officer
Top 9 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Officer within the UK over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 6 £23,617 -10.97% 1
East of England -8 3 £16,998 -35.90% 1
Essex - 3 £16,998 - 1
Chelmsford - 3 £16,998 - 1
Bristol - 2 £28,576 -
South West - 2 £28,576 -
London -4 1 £25,500 -8.92%
Dundee - 1 - -
Scotland - 1 - -

Technical Support Officer
Top 30 Related IT Skills

For the 6 months to 1 October 2014, IT jobs within the UK that cited Technical Support Officer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Officer in their job title.

1 9 (60.00%) Internet
2 8 (53.33%) HTML
2 8 (53.33%) Java
2 8 (53.33%) CSS
3 6 (40.00%) Microsoft
3 6 (40.00%) Android
3 6 (40.00%) Android SDK
3 6 (40.00%) Android Development
3 6 (40.00%) User Experience
4 5 (33.33%) MS Excel
5 3 (20.00%) C
5 3 (20.00%) MS Office
5 3 (20.00%) .NET
5 3 (20.00%) Mathematics
5 3 (20.00%) Local Government
6 2 (13.33%) SQL Server 2005
6 2 (13.33%) Web 2.0
6 2 (13.33%) Requirements Analysis
6 2 (13.33%) TDD
6 2 (13.33%) Billing
6 2 (13.33%) MVC
6 2 (13.33%) jQuery
6 2 (13.33%) Test Management
6 2 (13.33%) XHTML
6 2 (13.33%) Web Development
6 2 (13.33%) Team Foundation Server
6 2 (13.33%) Data Entry
6 2 (13.33%) ASP.NET MVC
6 2 (13.33%) REST
6 2 (13.33%) Oracle

Technical Support Officer
Top Related IT Skills by Category

For the 6 months to 1 October 2014, IT jobs within the UK that cited Technical Support Officer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Officer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) Blackberry Enterprise Server
1 1 (6.67%) WordPress
Applications
1 5 (33.33%) MS Excel
2 3 (20.00%) MS Office
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 9 (60.00%) Internet
2 2 (13.33%) LAN
3 1 (6.67%) VoIP
3 1 (6.67%) WAN
3 1 (6.67%) HTTP
3 1 (6.67%) Firewall
3 1 (6.67%) Wi-Fi
Database & Business Intelligence
1 2 (13.33%) SQL Server 2005
1 2 (13.33%) SQL Server
1 2 (13.33%) DB2
1 2 (13.33%) MS Access
1 2 (13.33%) Oracle Database 10g
1 2 (13.33%) Oracle Database
Development Applications
1 2 (13.33%) Team Foundation Server
1 2 (13.33%) Visual Studio
1 2 (13.33%) VSS/SourceSafe
General
1 3 (20.00%) Local Government
2 2 (13.33%) Billing
3 1 (6.67%) Telecoms
3 1 (6.67%) Finance
3 1 (6.67%) Banking
Libraries, Frameworks & Software Standards
1 8 (53.33%) HTML
1 8 (53.33%) CSS
2 6 (40.00%) Android SDK
3 3 (20.00%) .NET
4 2 (13.33%) jQuery
4 2 (13.33%) XHTML
4 2 (13.33%) ASP.NET MVC
4 2 (13.33%) REST
4 2 (13.33%) Classic ASP
4 2 (13.33%) ASP.NET
4 2 (13.33%) SOAP
4 2 (13.33%) Web Services
4 2 (13.33%) XML
Miscellaneous
1 6 (40.00%) User Experience
2 3 (20.00%) Mathematics
3 2 (13.33%) Web 2.0
Operating Systems
1 6 (40.00%) Android
2 2 (13.33%) Windows
3 1 (6.67%) Linux
3 1 (6.67%) Windows 8
3 1 (6.67%) Windows 7
3 1 (6.67%) Windows Server 2008
Processes & Methodologies
1 6 (40.00%) Android Development
2 2 (13.33%) Requirements Analysis
2 2 (13.33%) TDD
2 2 (13.33%) MVC
2 2 (13.33%) Test Management
2 2 (13.33%) Web Development
2 2 (13.33%) Data Entry
2 2 (13.33%) OOD
2 2 (13.33%) Project Management
3 1 (6.67%) ITIL
3 1 (6.67%) Change Control
3 1 (6.67%) Risk Management
3 1 (6.67%) Service Management
3 1 (6.67%) ITSM
3 1 (6.67%) Data Security
Programming Languages
1 8 (53.33%) Java
2 3 (20.00%) C
3 2 (13.33%) T-SQL
3 2 (13.33%) VB
3 2 (13.33%) C#
Quality Assurance & Compliance
1 1 (6.67%) ISO/IEC 27001
System Software
1 1 (6.67%) Active Directory
Vendors
1 6 (40.00%) Microsoft
2 2 (13.33%) Oracle
2 2 (13.33%) SAP
3 1 (6.67%) Avaya
3 1 (6.67%) Salesforce.com
Chelmsford, Essex
Capita Resourcing
Posted: 5 days ago