The statistics below represent IT jobs advertised across the West Midlands region that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
IT Support Analyst
England / West Midlands
Rank 199 191 195
Rank change year-on-year
-8 +4
Permanent jobs requiring an IT Support Analyst 17 31 23
As % of all permanent IT jobs located in the West Midlands 0.36% 0.58% 0.46%
As % of the Job Titles category 0.37% 0.60% 0.47%
Number of salaries quoted 17 24 22
Median salary £23,000 £23,750 £23,750
Median salary % change year-on-year
-3.15% -
90% offered a salary of more than £19,000 £20,650 £19,050
10% offered a salary of more than £32,350 £32,000 £25,000
UK excluding London median salary £24,000 £23,500 £24,500
% change year-on-year
+2.12% -4.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4643 5130 4894
As % of all permanent IT jobs located in the West Midlands 97.40% 96.41% 97.61%
Number of salaries quoted 3690 4264 4290
Median salary £40,000 £40,000 £38,500
Median salary % change year-on-year
- +3.89%
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £59,190 £55,000 £57,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

IT Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the West Midlands

IT Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the West Midlands region.

IT Support Analyst Salary Trend in the West Midlands

IT Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the West Midlands region over the 3 months to 22 January 2017.

IT Support Analyst Salary Histogram in the West Midlands

IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +1 11 £24,000 +2.12%
Coventry +8 3 £22,500 -10.00% 1
Worcestershire - 2 £23,000 -
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 January 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support Analyst in the job title.

1 36 (81.82%) Windows
2 23 (52.27%) Active Directory
3 22 (50.00%) Windows 7
4 20 (45.45%) Microsoft
5 16 (36.36%) MS Office
6 14 (31.82%) ITIL
7 13 (29.55%) MS Excel
7 13 (29.55%) MS Exchange
7 13 (29.55%) Windows Server
8 9 (20.45%) Law
8 9 (20.45%) Windows Server 2008
9 8 (18.18%) Windows 8
10 7 (15.91%) Windows 10
10 7 (15.91%) Exchange Server 2010
10 7 (15.91%) VMware
10 7 (15.91%) SQL
11 6 (13.64%) SQL Server
11 6 (13.64%) LAN
11 6 (13.64%) Legal
11 6 (13.64%) Exchange Server 2007
12 5 (11.36%) Degree
12 5 (11.36%) Incident Management
12 5 (11.36%) Apple iOS
12 5 (11.36%) Hyper-V
12 5 (11.36%) Windows Server 2003
12 5 (11.36%) Windows XP
13 4 (9.09%) Citrix
13 4 (9.09%) CRM
13 4 (9.09%) Symantec
13 4 (9.09%) Firewall

IT Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (29.55%) MS Exchange
2 7 (15.91%) Exchange Server 2010
3 6 (13.64%) Exchange Server 2007
4 4 (9.09%) Exchange Server 2013
5 3 (6.82%) IIS
6 1 (2.27%) Exchange Server 2003
Applications
1 16 (36.36%) MS Office
2 13 (29.55%) MS Excel
3 2 (4.55%) MS Project
3 2 (4.55%) MS Visio
4 1 (2.27%) MS PowerPoint
Business Applications
1 1 (2.27%) Salesforce.com CRM
Cloud Services
1 3 (6.82%) Amazon AWS
1 3 (6.82%) Microsoft Azure
2 1 (2.27%) Office 365
2 1 (2.27%) OneDrive
Communications & Networking
1 6 (13.64%) LAN
2 4 (9.09%) Firewall
3 3 (6.82%) VLAN
3 3 (6.82%) VPN
4 2 (4.55%) Remote Desktop
5 1 (2.27%) Cisco ASA
5 1 (2.27%) DHCP
5 1 (2.27%) DNS
5 1 (2.27%) WAN
Database & Business Intelligence
1 6 (13.64%) SQL Server
2 2 (4.55%) MS Access
2 2 (4.55%) SQL Server 2008
3 1 (2.27%) Relational Database
General
1 9 (20.45%) Law
2 6 (13.64%) Legal
3 3 (6.82%) Advertising
4 1 (2.27%) Finance
4 1 (2.27%) Manufacturing
4 1 (2.27%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.27%) .NET
1 1 (2.27%) CSS
1 1 (2.27%) HTML
Miscellaneous
1 4 (9.09%) FMCG
2 3 (6.82%) Analytical Skills
2 3 (6.82%) iPad
2 3 (6.82%) Replication
3 1 (2.27%) Health Informatics
3 1 (2.27%) Informatics
3 1 (2.27%) Management Information System
3 1 (2.27%) PDA
3 1 (2.27%) Video Conferencing
Operating Systems
1 36 (81.82%) Windows
2 22 (50.00%) Windows 7
3 13 (29.55%) Windows Server
4 9 (20.45%) Windows Server 2008
5 8 (18.18%) Windows 8
6 7 (15.91%) Windows 10
7 5 (11.36%) Apple iOS
7 5 (11.36%) Windows Server 2003
7 5 (11.36%) Windows XP
8 4 (9.09%) Android
9 3 (6.82%) Windows Server 2012
10 1 (2.27%) Unix
Processes & Methodologies
1 14 (31.82%) ITIL
2 5 (11.36%) Incident Management
3 4 (9.09%) CRM
4 3 (6.82%) Service Management
5 2 (4.55%) Document Management
6 1 (2.27%) Business Development
6 1 (2.27%) ERP
6 1 (2.27%) ITSM
6 1 (2.27%) Mentoring
6 1 (2.27%) Project Planning
6 1 (2.27%) Resource Management
6 1 (2.27%) Software Engineering
6 1 (2.27%) Stakeholder and Relationship Management
6 1 (2.27%) Stakeholder Management
6 1 (2.27%) Test Planning
6 1 (2.27%) Web Development
Programming Languages
1 7 (15.91%) SQL
2 2 (4.55%) C#
3 1 (2.27%) JavaScript
3 1 (2.27%) Tcl
3 1 (2.27%) VB.NET
Qualifications
1 5 (11.36%) Degree
2 3 (6.82%) MCP
2 3 (6.82%) MCSA
2 3 (6.82%) MCSE
2 3 (6.82%) Microsoft Certification
3 1 (2.27%) SC Cleared
3 1 (2.27%) Security Cleared
Quality Assurance & Compliance
1 3 (6.82%) SLA
System Software
1 23 (52.27%) Active Directory
2 5 (11.36%) Hyper-V
3 3 (6.82%) VMware ESXi
3 3 (6.82%) VMware Infrastructure
4 1 (2.27%) vSphere
4 1 (2.27%) XenApp
Systems Management
1 3 (6.82%) Backup Exec
1 3 (6.82%) Norton AntiVirus
Vendors
1 20 (45.45%) Microsoft
2 7 (15.91%) VMware
3 4 (9.09%) Citrix
3 4 (9.09%) Symantec
4 3 (6.82%) Kaspersky
4 3 (6.82%) Sophos
4 3 (6.82%) Veeam
5 2 (4.55%) Adobe
6 1 (2.27%) Apple
6 1 (2.27%) Cisco
6 1 (2.27%) Salesforce.com
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Salary: Up to £34,000 per annum
Posted: 3 days ago
Warwickshire
Network ITR
Salary: £38000 - £40000 per annum
Posted: 2 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £20000 - £25000 per annum + pension + other benefits
Posted: 5 days ago