The statistics below represent IT jobs advertised across the West Midlands region that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 212 191 199
Rank change year-on-year
-21 +8
Permanent jobs requiring an IT Support Analyst 17 26 27
As % of all permanent IT jobs located in the West Midlands 0.31% 0.51% 0.48%
As % of the Job Titles category 0.32% 0.52% 0.49%
Number of salaries quoted 17 24 23
Median salary £23,000 £24,000 £23,000
Median salary % change year-on-year
-4.16% +4.34%
90% offered a salary of more than £18,000 £19,500 £18,200
10% offered a salary of more than £31,650 £32,500 £27,850
UK excluding London median salary £25,000 £23,000 £23,207
% change year-on-year
+8.69% -0.89%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5347 4996 5486
As % of all permanent IT jobs located in the West Midlands 96.90% 97.12% 97.41%
Number of salaries quoted 4236 4209 4839
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £59,500 £60,000 £55,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

IT Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the West Midlands

IT Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the West Midlands region.

IT Support Analyst Salary Trend in the West Midlands

IT Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the West Midlands region over the 3 months to 7 December 2016.

IT Support Analyst Salary Histogram in the West Midlands

IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -9 10 £27,750 -13.28% 1
Worcestershire - 6 £19,000 -
Solihull -9 2 £31,500 +56.22%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 7 December 2016, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support Analyst in the job title.

1 44 (75.86%) Windows
2 36 (62.07%) Active Directory
3 28 (48.28%) Windows 7
4 26 (44.83%) Microsoft
5 24 (41.38%) MS Excel
6 23 (39.66%) ITIL
7 22 (37.93%) MS Exchange
8 15 (25.86%) MS Office
9 14 (24.14%) Windows Server
10 13 (22.41%) Exchange Server 2010
11 12 (20.69%) Windows 8
12 11 (18.97%) SQL Server
13 10 (17.24%) SQL
13 10 (17.24%) Exchange Server 2013
14 9 (15.52%) Windows 10
14 9 (15.52%) Incident Management
15 8 (13.79%) Degree
15 8 (13.79%) Exchange Server 2007
15 8 (13.79%) Windows Server 2008
15 8 (13.79%) Citrix
16 7 (12.07%) Firewall
16 7 (12.07%) CRM
16 7 (12.07%) Hyper-V
17 6 (10.34%) LAN
17 6 (10.34%) VMware
17 6 (10.34%) Law
17 6 (10.34%) Symantec
18 5 (8.62%) Norton AntiVirus
18 5 (8.62%) Sophos
18 5 (8.62%) Microsoft Certification

IT Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (37.93%) MS Exchange
2 13 (22.41%) Exchange Server 2010
3 10 (17.24%) Exchange Server 2013
4 8 (13.79%) Exchange Server 2007
5 3 (5.17%) IIS
6 1 (1.72%) Exchange Server 2003
Applications
1 24 (41.38%) MS Excel
2 15 (25.86%) MS Office
3 2 (3.45%) MS Project
3 2 (3.45%) MS Visio
4 1 (1.72%) MS PowerPoint
Business Applications
1 1 (1.72%) Salesforce.com CRM
Cloud Services
1 5 (8.62%) Amazon AWS
1 5 (8.62%) Microsoft Azure
2 2 (3.45%) Office 365
3 1 (1.72%) G Suite
3 1 (1.72%) OneDrive
Communications & Networking
1 7 (12.07%) Firewall
2 6 (10.34%) LAN
3 5 (8.62%) VLAN
3 5 (8.62%) VPN
4 2 (3.45%) Remote Desktop
5 1 (1.72%) Cisco ASA
5 1 (1.72%) DHCP
5 1 (1.72%) DNS
5 1 (1.72%) WAN
Database & Business Intelligence
1 11 (18.97%) SQL Server
2 5 (8.62%) SQL Server 2008
3 2 (3.45%) MS Access
4 1 (1.72%) Crystal Reports
4 1 (1.72%) Relational Database
General
1 6 (10.34%) Law
2 4 (6.90%) German Language
3 3 (5.17%) Advertising
3 3 (5.17%) French Language
3 3 (5.17%) Legal
4 1 (1.72%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.72%) .NET
1 1 (1.72%) CSS
1 1 (1.72%) HTML
Miscellaneous
1 5 (8.62%) Replication
2 4 (6.90%) FMCG
3 1 (1.72%) Analytical Skills
3 1 (1.72%) iPad
3 1 (1.72%) Management Information System
3 1 (1.72%) PDA
Operating Systems
1 44 (75.86%) Windows
2 28 (48.28%) Windows 7
3 14 (24.14%) Windows Server
4 12 (20.69%) Windows 8
5 9 (15.52%) Windows 10
6 8 (13.79%) Windows Server 2008
7 5 (8.62%) Apple iOS
7 5 (8.62%) Windows Server 2003
8 4 (6.90%) Android
9 3 (5.17%) Windows XP
10 2 (3.45%) Windows Server 2012
11 1 (1.72%) Unix
Processes & Methodologies
1 23 (39.66%) ITIL
2 9 (15.52%) Incident Management
3 7 (12.07%) CRM
4 2 (3.45%) Business Development
4 2 (3.45%) Document Management
4 2 (3.45%) Stakeholder and Relationship Management
4 2 (3.45%) Stakeholder Management
5 1 (1.72%) ERP
5 1 (1.72%) ITSM
5 1 (1.72%) Mentoring
5 1 (1.72%) Project Planning
5 1 (1.72%) Service Management
5 1 (1.72%) Software Engineering
5 1 (1.72%) Test Planning
5 1 (1.72%) Web Development
Programming Languages
1 10 (17.24%) SQL
2 5 (8.62%) C#
3 1 (1.72%) JavaScript
3 1 (1.72%) Tcl
3 1 (1.72%) VB.NET
Qualifications
1 8 (13.79%) Degree
2 5 (8.62%) MCP
2 5 (8.62%) MCSA
2 5 (8.62%) MCSE
2 5 (8.62%) Microsoft Certification
3 2 (3.45%) ITIL Certification
Quality Assurance & Compliance
1 4 (6.90%) SLA
System Software
1 36 (62.07%) Active Directory
2 7 (12.07%) Hyper-V
3 5 (8.62%) VMware ESXi
4 3 (5.17%) VMware Infrastructure
5 1 (1.72%) vSphere
5 1 (1.72%) XenApp
Systems Management
1 5 (8.62%) Backup Exec
1 5 (8.62%) Norton AntiVirus
2 1 (1.72%) Nagios
Vendors
1 26 (44.83%) Microsoft
2 8 (13.79%) Citrix
3 6 (10.34%) Symantec
3 6 (10.34%) VMware
4 5 (8.62%) Cisco
4 5 (8.62%) Kaspersky
4 5 (8.62%) Sophos
4 5 (8.62%) Veeam
5 2 (3.45%) Adobe
6 1 (1.72%) Apple
6 1 (1.72%) Google
6 1 (1.72%) Salesforce.com
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £22k - 26k per year + bonus
Posted: 10 hours ago
Telford, Shropshire
Oscar
Salary: £20000 - £25000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: 3 days ago
Stratford-Upon-Avon, Warwickshire
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: 3 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: 3 days ago
Rugby
Bluetown Online LTD
Posted: 9 days ago