The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 7 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 May 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 208 197 196
Rank change year-on-year
-11 -1
Permanent jobs requiring an IT Support Analyst 6 10 12
As % of all permanent IT jobs located in the West Midlands 0.11% 0.19% 0.24%
As % of the Job Titles category 0.12% 0.20% 0.25%
Number of salaries quoted 6 10 12
Average salary £22,750 £21,500 £21,750
Average salary % change year-on-year
+5.81% -1.14%
90% offered a salary of more than £19,500 £20,700 £18,100
10% offered a salary of more than £24,500 £32,250 £30,100
UK excluding London average salary £23,750 £23,000 £24,000
% change year-on-year
+3.26% -4.16%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5116 4891 4787
As % of all permanent IT jobs located in the West Midlands 95.55% 95.21% 95.55%
Number of salaries quoted 4341 4100 4009
Average salary £39,000 £40,000 £36,500
Average salary % change year-on-year
-2.50% +9.58%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the West Midlands

IT Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the West Midlands region.

IT Support Analyst Salary Trend in the West Midlands

IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 3 months to 7 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire - 2 £19,500 - 1
Staffordshire +7 1 £24,000 -28.35%
Solihull -2 1 £25,000 +4.16%
Worcestershire -6 1 £24,000 +14.28%
Shropshire - 1 £21,500 - 1
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 7 May 2015, IT jobs across the West Midlands region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 25 (92.59%) Windows
2 18 (66.67%) Active Directory
3 15 (55.56%) MS Office
4 12 (44.44%) ITIL
5 11 (40.74%) Windows 7
6 7 (25.93%) Microsoft
7 6 (22.22%) MS Excel
8 4 (14.81%) SQL Server
8 4 (14.81%) VMware
8 4 (14.81%) VLAN
8 4 (14.81%) Firewall
8 4 (14.81%) VMware Infrastructure
9 3 (11.11%) Citrix
9 3 (11.11%) MS Exchange
10 2 (7.41%) DNS
10 2 (7.41%) SQL
10 2 (7.41%) Microsoft Certification
11 1 (3.70%) Terminal Services
11 1 (3.70%) Windows Server 2003
11 1 (3.70%) Service Management
11 1 (3.70%) Xen
11 1 (3.70%) Degree
11 1 (3.70%) Exchange Server 2007
11 1 (3.70%) Asset Management
11 1 (3.70%) MCDST
11 1 (3.70%) Incident Management
11 1 (3.70%) Oracle
11 1 (3.70%) CRM
11 1 (3.70%) ERP
11 1 (3.70%) Windows XP

IT Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 7 May 2015, IT jobs across the West Midlands region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.11%) MS Exchange
2 1 (3.70%) Exchange Server 2007
Applications
1 15 (55.56%) MS Office
2 6 (22.22%) MS Excel
Communications & Networking
1 4 (14.81%) VLAN
1 4 (14.81%) Firewall
2 2 (7.41%) DNS
3 1 (3.70%) DHCP
3 1 (3.70%) TCP/IP
Database & Business Intelligence
1 4 (14.81%) SQL Server
General
1 1 (3.70%) Finance
1 1 (3.70%) Legal
Miscellaneous
1 1 (3.70%) Analytical Skills
Operating Systems
1 25 (92.59%) Windows
2 11 (40.74%) Windows 7
3 1 (3.70%) Windows Server 2003
3 1 (3.70%) Windows XP
3 1 (3.70%) Windows Server 2008
3 1 (3.70%) Windows Server 2012
Processes & Methodologies
1 12 (44.44%) ITIL
2 1 (3.70%) Service Management
2 1 (3.70%) Asset Management
2 1 (3.70%) Incident Management
2 1 (3.70%) CRM
2 1 (3.70%) ERP
2 1 (3.70%) B2B
2 1 (3.70%) Continuous Improvement
2 1 (3.70%) Line Management
2 1 (3.70%) Mentoring
Programming Languages
1 2 (7.41%) SQL
Qualifications
1 2 (7.41%) Microsoft Certification
2 1 (3.70%) Degree
2 1 (3.70%) MCDST
2 1 (3.70%) MCSA
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 18 (66.67%) Active Directory
2 4 (14.81%) VMware Infrastructure
3 1 (3.70%) Terminal Services
3 1 (3.70%) Xen
3 1 (3.70%) XenApp
Vendors
1 7 (25.93%) Microsoft
2 4 (14.81%) VMware
3 3 (11.11%) Citrix
4 1 (3.70%) Oracle
Warwickshire
Certes Computing Ltd
Salary: £16000 - £23000 per annum
Posted: 6 days ago
Shropshire
Barclay Anderson
Salary: £18,000 - £25,000 per year
Posted: 7 days ago