The statistics below represent IT jobs advertised across the West Midlands region that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 203 193 199
Rank change year-on-year
-10 +6
Permanent jobs requiring an IT Support Analyst 34 27 32
As % of all permanent IT jobs located in the West Midlands 0.59% 0.50% 0.57%
As % of the Job Titles category 0.62% 0.52% 0.59%
Number of salaries quoted 28 21 19
Median salary £24,000 £24,500 £24,383
Median salary % change year-on-year
-2.04% +0.47%
90% offered a salary of more than £20,000 £19,000 £20,600
10% offered a salary of more than £31,500 £28,550 £27,850
UK excluding London median salary £25,000 £23,500 £24,383
% change year-on-year
+6.38% -3.62%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5528 5180 5442
As % of all permanent IT jobs located in the West Midlands 95.87% 96.43% 97.32%
Number of salaries quoted 4383 4331 4553
Median salary £39,500 £38,396 £38,000
Median salary % change year-on-year
+2.87% +1.04%
90% offered a salary of more than £23,000 £25,000 £23,500
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

IT Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the West Midlands

IT Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the West Midlands region.

IT Support Analyst Salary Trend in the West Midlands

IT Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the West Midlands region over the 3 months to 29 September 2016.

IT Support Analyst Salary Histogram in the West Midlands

IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -13 17 £25,500 -
Coventry - 5 £22,500 -
Worcestershire - 5 £20,000 -
Staffordshire -4 3 £20,000 -29.94%
Walsall +2 1 £23,060 -19.08%
Dudley - 1 £28,000 -
Smethwick - 1 £26,000 -
Solihull - 1 £31,500 - 1
Stourbridge - 1 £28,000 -
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 September 2016, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support Analyst in the job title.

1 52 (73.24%) Windows
2 42 (59.15%) Active Directory
3 34 (47.89%) Microsoft
4 33 (46.48%) ITIL
5 31 (43.66%) MS Excel
6 29 (40.85%) Windows 7
7 24 (33.80%) MS Exchange
8 18 (25.35%) MS Office
9 17 (23.94%) Windows 8
10 16 (22.54%) Exchange Server 2013
11 14 (19.72%) Exchange Server 2010
12 12 (16.90%) SQL Server
13 11 (15.49%) Citrix
14 10 (14.08%) SQL
14 10 (14.08%) Cisco
15 9 (12.68%) Windows Server
15 9 (12.68%) Incident Management
15 9 (12.68%) German Language
16 8 (11.27%) Hyper-V
16 8 (11.27%) Windows 10
17 7 (9.86%) Firewall
17 7 (9.86%) CRM
17 7 (9.86%) French Language
18 6 (8.45%) Degree
18 6 (8.45%) Exchange Server 2007
18 6 (8.45%) C#
18 6 (8.45%) ITSM
18 6 (8.45%) SQL Server 2008
19 5 (7.04%) VMware ESXi
19 5 (7.04%) Veeam

IT Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (33.80%) MS Exchange
2 16 (22.54%) Exchange Server 2013
3 14 (19.72%) Exchange Server 2010
4 6 (8.45%) Exchange Server 2007
5 2 (2.82%) Exchange Server 2003
6 1 (1.41%) IIS
Applications
1 31 (43.66%) MS Excel
2 18 (25.35%) MS Office
3 2 (2.82%) Spreadsheet
4 1 (1.41%) MS PowerPoint
4 1 (1.41%) MS Project
4 1 (1.41%) MS Visio
Business Applications
1 1 (1.41%) Salesforce.com CRM
Cloud Services
1 5 (7.04%) Amazon AWS
1 5 (7.04%) Microsoft Azure
2 2 (2.82%) Office 365
3 1 (1.41%) Google Apps
3 1 (1.41%) OneDrive
Communications & Networking
1 7 (9.86%) Firewall
2 5 (7.04%) VLAN
2 5 (7.04%) VPN
3 3 (4.23%) LAN
4 2 (2.82%) DHCP
4 2 (2.82%) DNS
5 1 (1.41%) ADSL
5 1 (1.41%) Cisco ASA
5 1 (1.41%) TCP/IP
5 1 (1.41%) VoIP
5 1 (1.41%) WAN
5 1 (1.41%) Wi-Fi
Database & Business Intelligence
1 12 (16.90%) SQL Server
2 6 (8.45%) SQL Server 2008
3 1 (1.41%) Crystal Reports
3 1 (1.41%) MS Access
3 1 (1.41%) Relational Database
General
1 9 (12.68%) German Language
2 7 (9.86%) French Language
3 4 (5.63%) Law
4 2 (2.82%) Advertising
4 2 (2.82%) Legal
5 1 (1.41%) Finance
5 1 (1.41%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.41%) .NET
1 1 (1.41%) CSS
1 1 (1.41%) HTML
Miscellaneous
1 5 (7.04%) Replication
2 3 (4.23%) FMCG
3 1 (1.41%) Analytical Skills
3 1 (1.41%) Driving Licence
3 1 (1.41%) iPad
3 1 (1.41%) Management Information System
3 1 (1.41%) PDA
Operating Systems
1 52 (73.24%) Windows
2 29 (40.85%) Windows 7
3 17 (23.94%) Windows 8
4 9 (12.68%) Windows Server
5 8 (11.27%) Windows 10
6 5 (7.04%) Windows Server 2008
6 5 (7.04%) Windows XP
7 4 (5.63%) Apple iOS
7 4 (5.63%) Windows Server 2003
8 3 (4.23%) Android
9 2 (2.82%) Linux
10 1 (1.41%) Unix
10 1 (1.41%) Windows Server 2012
Processes & Methodologies
1 33 (46.48%) ITIL
2 9 (12.68%) Incident Management
3 7 (9.86%) CRM
4 6 (8.45%) ITSM
5 4 (5.63%) IT Governance
6 2 (2.82%) Business Development
6 2 (2.82%) Mentoring
6 2 (2.82%) Stakeholder and Relationship Management
6 2 (2.82%) Stakeholder Management
7 1 (1.41%) Coaching
7 1 (1.41%) Document Management
7 1 (1.41%) Project Planning
7 1 (1.41%) Service Management
Programming Languages
1 10 (14.08%) SQL
2 6 (8.45%) C#
3 1 (1.41%) JavaScript
3 1 (1.41%) Tcl
Qualifications
1 6 (8.45%) Degree
2 5 (7.04%) MCP
2 5 (7.04%) MCSA
2 5 (7.04%) MCSE
2 5 (7.04%) Microsoft Certification
3 2 (2.82%) ITIL Certification
Quality Assurance & Compliance
1 4 (5.63%) SLA
System Software
1 42 (59.15%) Active Directory
2 8 (11.27%) Hyper-V
3 5 (7.04%) VMware ESXi
4 3 (4.23%) VMware Infrastructure
5 1 (1.41%) XenApp
Systems Management
1 5 (7.04%) Backup Exec
1 5 (7.04%) Norton AntiVirus
2 1 (1.41%) Nagios
Vendors
1 34 (47.89%) Microsoft
2 11 (15.49%) Citrix
3 10 (14.08%) Cisco
4 5 (7.04%) Kaspersky
4 5 (7.04%) Sophos
4 5 (7.04%) Symantec
4 5 (7.04%) Veeam
5 4 (5.63%) VMware
6 2 (2.82%) Adobe
7 1 (1.41%) Apple
7 1 (1.41%) Avaya
7 1 (1.41%) Google
7 1 (1.41%) Salesforce.com
Solihull, West Midlands (County)
Clearwater People Solutions
Salary: £31500 Per Annum benefits
Posted: Yesterday
Rugby
Nigel Frank International Limited - Newcastle
Posted: Yesterday