The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 207 186 201
Rank change year-on-year
-21 +15
Permanent jobs requiring an IT Support Analyst 17 13 8
As % of all permanent IT jobs located in the West Midlands 0.31% 0.24% 0.17%
As % of the Job Titles category 0.32% 0.26% 0.17%
Number of salaries quoted 17 11 7
Average salary £25,000 £21,500 £27,500
Average salary % change year-on-year
+16.27% -21.81%
90% offered a salary of more than £21,100 £17,500 £19,000
10% offered a salary of more than £27,850 £29,000 £32,400
UK excluding London average salary £23,500 £22,500 £25,000
% change year-on-year
+4.44% -10.00%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5315 5098 4599
As % of all permanent IT jobs located in the West Midlands 95.49% 95.13% 94.88%
Number of salaries quoted 4440 4342 3924
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £65,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the West Midlands

IT Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the West Midlands region.

IT Support Analyst Salary Trend in the West Midlands

IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +18 10 £27,850 +59.14% 1
Solihull 0 3 £22,500 +4.65%
Staffordshire -11 2 £22,000 +1.14% 1
Birmingham -3 1 £23,440 +5.34%
Coventry -9 1 £24,383 -15.92%
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 18 September 2014, IT jobs across the West Midlands region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 20 (71.43%) Windows
2 19 (67.86%) MS Excel
3 18 (64.29%) MS Exchange
3 18 (64.29%) Windows Server 2008
4 16 (57.14%) Microsoft
5 15 (53.57%) Citrix
5 15 (53.57%) Exchange Server 2010
6 14 (50.00%) Windows Server 2003
7 13 (46.43%) ITIL
8 12 (42.86%) SharePoint
8 12 (42.86%) VMware
8 12 (42.86%) VMware Infrastructure
9 11 (39.29%) Windows Server 2012
10 10 (35.71%) Exchange Server 2013
10 10 (35.71%) Hyper-V
10 10 (35.71%) SSH
10 10 (35.71%) VMware ESX
10 10 (35.71%) LAN
10 10 (35.71%) WAN
11 8 (28.57%) Active Directory
12 7 (25.00%) MS Office
13 6 (21.43%) SQL
13 6 (21.43%) Windows 7
14 5 (17.86%) SQL Server
14 5 (17.86%) Retail
15 4 (14.29%) Finance
15 4 (14.29%) Windows XP
15 4 (14.29%) TCP/IP
16 3 (10.71%) SLA
16 3 (10.71%) EPoS

IT Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 September 2014, IT jobs across the West Midlands region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (64.29%) MS Exchange
2 15 (53.57%) Exchange Server 2010
3 12 (42.86%) SharePoint
4 10 (35.71%) Exchange Server 2013
5 2 (7.14%) Exchange Server 2007
5 2 (7.14%) SharePoint Server
5 2 (7.14%) IIS
6 1 (3.57%) Blackberry Enterprise Server
6 1 (3.57%) Exchange Server 2003
Applications
1 19 (67.86%) MS Excel
2 7 (25.00%) MS Office
Business Applications
1 1 (3.57%) Line 500
Communications & Networking
1 10 (35.71%) SSH
1 10 (35.71%) LAN
1 10 (35.71%) WAN
2 4 (14.29%) TCP/IP
3 2 (7.14%) Firewall
3 2 (7.14%) SAN
4 1 (3.57%) DHCP
4 1 (3.57%) MPLS
4 1 (3.57%) VPN
4 1 (3.57%) DNS
4 1 (3.57%) IP Telephony
Database & Business Intelligence
1 5 (17.86%) SQL Server
2 2 (7.14%) SQL Server 2005
2 2 (7.14%) MySQL
3 1 (3.57%) SQL Server Reporting Services
General
1 5 (17.86%) Retail
2 4 (14.29%) Finance
3 2 (7.14%) Banking
3 2 (7.14%) Retail Banking
4 1 (3.57%) Manufacturing
Miscellaneous
1 3 (10.71%) EPoS
2 2 (7.14%) Analytical Skills
2 2 (7.14%) Mobile App
2 2 (7.14%) PDA
2 2 (7.14%) Blackberry
Operating Systems
1 20 (71.43%) Windows
2 18 (64.29%) Windows Server 2008
3 14 (50.00%) Windows Server 2003
4 11 (39.29%) Windows Server 2012
5 6 (21.43%) Windows 7
6 4 (14.29%) Windows XP
7 2 (7.14%) Apple iOS
7 2 (7.14%) Windows 8
7 2 (7.14%) Android
7 2 (7.14%) Linux
Processes & Methodologies
1 13 (46.43%) ITIL
2 2 (7.14%) Change Management
3 1 (3.57%) ERP
3 1 (3.57%) Service Management
Programming Languages
1 6 (21.43%) SQL
2 2 (7.14%) VB
Qualifications
1 2 (7.14%) Security Cleared
Quality Assurance & Compliance
1 3 (10.71%) SLA
System Software
1 12 (42.86%) VMware Infrastructure
2 10 (35.71%) Hyper-V
2 10 (35.71%) VMware ESX
3 8 (28.57%) Active Directory
4 3 (10.71%) XenApp
Vendors
1 16 (57.14%) Microsoft
2 15 (53.57%) Citrix
3 12 (42.86%) VMware
4 2 (7.14%) Open Text
4 2 (7.14%) IBM
4 2 (7.14%) i2
4 2 (7.14%) Apple
4 2 (7.14%) Sage
4 2 (7.14%) Oracle
4 2 (7.14%) Unisys
5 1 (3.57%) Cisco
West Midlands
CV Screen Ltd
Salary: Up to £32k plus benefits
Posted: 3 days ago
Stratford-Upon-Avon, Warwickshire
IT Talent Solutions
Salary: From £22,000 to £24,000 per annum
Posted: 6 days ago