The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 212 186 190
Rank change year-on-year
-26 +4
Permanent jobs requiring an IT Support Analyst 13 14 8
As % of all permanent IT jobs located in the West Midlands 0.23% 0.27% 0.17%
As % of the Job Titles category 0.24% 0.28% 0.18%
Number of salaries quoted 13 13 7
Average salary £27,850 £20,500 £25,000
Average salary % change year-on-year
+35.85% -18.00%
UK excluding London average salary £23,500 £22,500 £25,000
% change year-on-year
+4.44% -10.00%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5408 5035 4486
As % of all permanent IT jobs located in the West Midlands 95.21% 95.65% 95.06%
Number of salaries quoted 4645 4302 3848
Average salary £38,500 £37,500 £37,500
Average salary % change year-on-year
+2.66% -
90% offered a salary of more than £23,500 £23,500 £25,000
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the West Midlands

IT Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the West Midlands region.

IT Support Analyst Salary Trend in the West Midlands

IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +9 10 £27,850 +59.14% 1
Coventry -14 2 £21,192 -26.92% 1
Birmingham -8 1 £21,500 +7.50% 1
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 October 2014, IT jobs across the West Midlands region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 19 (73.08%) Windows
2 18 (69.23%) MS Excel
3 17 (65.38%) MS Exchange
4 16 (61.54%) Windows Server 2008
5 15 (57.69%) Microsoft
6 14 (53.85%) Citrix
6 14 (53.85%) Windows Server 2003
6 14 (53.85%) Exchange Server 2010
7 12 (46.15%) Windows Server 2012
7 12 (46.15%) SharePoint
7 12 (46.15%) ITIL
7 12 (46.15%) VMware Infrastructure
7 12 (46.15%) VMware
8 11 (42.31%) SSH
8 11 (42.31%) Hyper-V
8 11 (42.31%) Exchange Server 2013
9 10 (38.46%) VMware ESX
9 10 (38.46%) LAN
9 10 (38.46%) WAN
10 6 (23.08%) Active Directory
10 6 (23.08%) MS Office
11 5 (19.23%) SQL
11 5 (19.23%) Retail
12 4 (15.38%) Windows 7
12 4 (15.38%) Finance
12 4 (15.38%) SQL Server
12 4 (15.38%) Windows XP
12 4 (15.38%) TCP/IP
13 3 (11.54%) SLA
13 3 (11.54%) EPoS

IT Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 October 2014, IT jobs across the West Midlands region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (65.38%) MS Exchange
2 14 (53.85%) Exchange Server 2010
3 12 (46.15%) SharePoint
4 11 (42.31%) Exchange Server 2013
5 2 (7.69%) Exchange Server 2007
6 1 (3.85%) IIS
6 1 (3.85%) Blackberry Enterprise Server
6 1 (3.85%) Exchange Server 2003
6 1 (3.85%) SharePoint Server
Applications
1 18 (69.23%) MS Excel
2 6 (23.08%) MS Office
Business Applications
1 1 (3.85%) Line 500
Communications & Networking
1 11 (42.31%) SSH
2 10 (38.46%) LAN
2 10 (38.46%) WAN
3 4 (15.38%) TCP/IP
4 2 (7.69%) Firewall
5 1 (3.85%) DHCP
5 1 (3.85%) Internet
5 1 (3.85%) MPLS
5 1 (3.85%) SAN
5 1 (3.85%) VPN
5 1 (3.85%) DNS
5 1 (3.85%) IP Telephony
Database & Business Intelligence
1 4 (15.38%) SQL Server
2 1 (3.85%) Relational Database
2 1 (3.85%) MySQL
2 1 (3.85%) SQL Server 2005
General
1 5 (19.23%) Retail
2 4 (15.38%) Finance
3 2 (7.69%) Banking
3 2 (7.69%) Retail Banking
4 1 (3.85%) Manufacturing
Miscellaneous
1 3 (11.54%) EPoS
2 2 (7.69%) Blackberry
3 1 (3.85%) Mobile App
3 1 (3.85%) Analytical Skills
3 1 (3.85%) Data Structures
3 1 (3.85%) PDA
Operating Systems
1 19 (73.08%) Windows
2 16 (61.54%) Windows Server 2008
3 14 (53.85%) Windows Server 2003
4 12 (46.15%) Windows Server 2012
5 4 (15.38%) Windows 7
5 4 (15.38%) Windows XP
6 2 (7.69%) Linux
6 2 (7.69%) Windows 8
7 1 (3.85%) Apple iOS
7 1 (3.85%) UNIX
7 1 (3.85%) Windows Vista
7 1 (3.85%) Android
Processes & Methodologies
1 12 (46.15%) ITIL
2 1 (3.85%) ERP
2 1 (3.85%) Change Management
Programming Languages
1 5 (19.23%) SQL
2 1 (3.85%) T-SQL
2 1 (3.85%) VB
Qualifications
1 1 (3.85%) Security Cleared
Quality Assurance & Compliance
1 3 (11.54%) SLA
System Software
1 12 (46.15%) VMware Infrastructure
2 11 (42.31%) Hyper-V
3 10 (38.46%) VMware ESX
4 6 (23.08%) Active Directory
5 2 (7.69%) XenApp
Vendors
1 15 (57.69%) Microsoft
2 14 (53.85%) Citrix
3 12 (46.15%) VMware
4 1 (3.85%) Unisys
4 1 (3.85%) Oracle
4 1 (3.85%) i2
4 1 (3.85%) Apple
4 1 (3.85%) Sage
4 1 (3.85%) Cisco
4 1 (3.85%) IBM
4 1 (3.85%) Open Text
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £27850 per annum + excellent package
Posted: 13 hours ago
Sutton Coldfield, West Midlands (County)
Coburg Banks IT
Salary: £24000 - £25000 per annum + Car Allowance £3,600, Pension
Posted: 14 hours ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £16000 - £20000 per annum + Excellent Benefits
Posted: 5 days ago
Birmingham
Edenhouse solutions ltd
Salary: Competitive
Posted: 22 days ago