The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 198 193 163
Rank change year-on-year
-5 -30
Permanent jobs requiring an IT Support Analyst 27 23 32
As % of all permanent IT jobs located in the West Midlands 0.48% 0.45% 0.74%
As % of the Job Titles category 0.50% 0.47% 0.77%
Number of salaries quoted 19 21 30
Average salary £23,500 £24,000 £23,500
Average salary % change year-on-year
-2.08% +2.12%
90% offered a salary of more than £21,000 £19,500 £17,500
10% offered a salary of more than £32,200 £25,000 £47,250
UK excluding London average salary £23,500 £24,000 £24,000
% change year-on-year
-2.08% -
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5416 4900 4150
As % of all permanent IT jobs located in the West Midlands 96.08% 96.74% 96.27%
Number of salaries quoted 4516 4265 3421
Average salary £42,500 £39,000 £37,500
Average salary % change year-on-year
+8.97% +4.00%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £60,000 £55,000 £55,104
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the West Midlands

IT Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the West Midlands region.

IT Support Analyst Salary Trend in the West Midlands

IT Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the West Midlands region over the 3 months to 9 February 2016.

IT Support Analyst Salary Histogram in the West Midlands

IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +3 13 £23,500 -2.08% 1
Coventry -4 7 £25,000 -
Warwickshire -15 5 £21,750 +11.53%
Shropshire - 1 £21,000 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 9 February 2016, IT jobs across the West Midlands region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 40 (70.18%) Windows
2 24 (42.11%) Microsoft
3 21 (36.84%) Active Directory
4 18 (31.58%) MS Excel
5 17 (29.82%) Windows 7
6 15 (26.32%) Windows Server 2008
6 15 (26.32%) MS Office
7 14 (24.56%) SLA
8 11 (19.30%) Windows XP
8 11 (19.30%) Windows Server
9 10 (17.54%) SQL
9 10 (17.54%) SQL Server
10 9 (15.79%) ITIL
10 9 (15.79%) Windows 8
11 8 (14.04%) MS Exchange
11 8 (14.04%) TCP/IP
12 7 (12.28%) DHCP
12 7 (12.28%) Cisco
12 7 (12.28%) Manufacturing
12 7 (12.28%) Retail
12 7 (12.28%) Windows Server 2012
12 7 (12.28%) Exchange Server 2010
13 6 (10.53%) Asset Management
13 6 (10.53%) Telecoms
13 6 (10.53%) VMware
13 6 (10.53%) CCNA
13 6 (10.53%) Cisco Certification
13 6 (10.53%) Windows Server 2003
13 6 (10.53%) VPN
13 6 (10.53%) Unix

IT Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 9 February 2016, IT jobs across the West Midlands region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (14.04%) MS Exchange
2 7 (12.28%) Exchange Server 2010
3 4 (7.02%) Exchange Server 2007
4 3 (5.26%) Exchange Server 2013
4 3 (5.26%) Skype for Business
5 1 (1.75%) CMS
5 1 (1.75%) SharePoint
Applications
1 18 (31.58%) MS Excel
2 15 (26.32%) MS Office
3 1 (1.75%) MS PowerPoint
Business Applications
1 2 (3.51%) MFGPRO
Cloud Services
1 3 (5.26%) Office 365
Communications & Networking
1 8 (14.04%) TCP/IP
2 7 (12.28%) DHCP
3 6 (10.53%) VPN
4 4 (7.02%) LAN
5 3 (5.26%) Firewall
5 3 (5.26%) VLAN
5 3 (5.26%) WAN
6 2 (3.51%) DNS
6 2 (3.51%) Internet
7 1 (1.75%) Fibre Channel
7 1 (1.75%) GPRS
7 1 (1.75%) iSCSI
7 1 (1.75%) SAN
7 1 (1.75%) VoIP
7 1 (1.75%) Wi-Fi
Database & Business Intelligence
1 10 (17.54%) SQL Server
2 1 (1.75%) Relational Database
2 1 (1.75%) SQL Server 2005
2 1 (1.75%) SQL Server 2008
2 1 (1.75%) SQL Server 2012
2 1 (1.75%) SQL Server Reporting Services
General
1 7 (12.28%) Manufacturing
1 7 (12.28%) Retail
2 6 (10.53%) Telecoms
3 3 (5.26%) Finance
4 1 (1.75%) Banking
4 1 (1.75%) Law
4 1 (1.75%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.75%) .NET
Miscellaneous
1 5 (8.77%) Life Science
2 4 (7.02%) Driving Licence
3 3 (5.26%) EPoS
3 3 (5.26%) iPhone
3 3 (5.26%) Replication
3 3 (5.26%) Video Conferencing
4 2 (3.51%) Analytical Skills
4 2 (3.51%) Management Information System
5 1 (1.75%) Chip and PIN
5 1 (1.75%) iSeries
5 1 (1.75%) Mobile Computing
5 1 (1.75%) Mobile Payment
Operating Systems
1 40 (70.18%) Windows
2 17 (29.82%) Windows 7
3 15 (26.32%) Windows Server 2008
4 11 (19.30%) Windows Server
4 11 (19.30%) Windows XP
5 9 (15.79%) Windows 8
6 7 (12.28%) Windows Server 2012
7 6 (10.53%) Unix
7 6 (10.53%) Windows Server 2003
8 3 (5.26%) Linux
8 3 (5.26%) Mac OS X
9 1 (1.75%) Data ONTAP
9 1 (1.75%) SUSE
Processes & Methodologies
1 9 (15.79%) ITIL
2 6 (10.53%) Asset Management
3 5 (8.77%) ERP
3 5 (8.77%) IT Asset Management
3 5 (8.77%) Time Management
4 3 (5.26%) CRM
4 3 (5.26%) Incident Management
4 3 (5.26%) Migration
4 3 (5.26%) Ticket Management
5 2 (3.51%) Change Management
5 2 (3.51%) High Availability
5 2 (3.51%) Problem Management
5 2 (3.51%) Service Management
6 1 (1.75%) Business Analysis
6 1 (1.75%) Customer Engagement
6 1 (1.75%) Integration Testing
6 1 (1.75%) ITIL V3
6 1 (1.75%) Line Management
6 1 (1.75%) Root Cause Analysis
6 1 (1.75%) Software Testing
Programming Languages
1 10 (17.54%) SQL
2 5 (8.77%) VBA
3 4 (7.02%) Java
4 3 (5.26%) C
5 1 (1.75%) C#
5 1 (1.75%) Progress 4GL
Qualifications
1 6 (10.53%) CCNA
1 6 (10.53%) Cisco Certification
2 5 (8.77%) DBS Check
2 5 (8.77%) HND
3 3 (5.26%) Degree
4 2 (3.51%) Microsoft Certification
5 1 (1.75%) MCP
5 1 (1.75%) MCSE
5 1 (1.75%) NCDA
Quality Assurance & Compliance
1 14 (24.56%) SLA
2 1 (1.75%) PCI DSS
System Software
1 21 (36.84%) Active Directory
2 5 (8.77%) VMware Infrastructure
3 3 (5.26%) Terminal Services
3 3 (5.26%) VMware ESXi
4 2 (3.51%) Hyper-V
5 1 (1.75%) NFS
5 1 (1.75%) vSphere
5 1 (1.75%) XenApp
Systems Management
1 3 (5.26%) Backup Exec
1 3 (5.26%) Norton AntiVirus
1 3 (5.26%) SCCM
2 1 (1.75%) SnapMirror
2 1 (1.75%) SnapVault
Vendors
1 24 (42.11%) Microsoft
2 7 (12.28%) Cisco
3 6 (10.53%) VMware
4 5 (8.77%) Citrix
5 4 (7.02%) Sophos
6 3 (5.26%) Kaspersky
6 3 (5.26%) SonicWALL
6 3 (5.26%) Symantec
6 3 (5.26%) Veeam
7 1 (1.75%) Avaya
7 1 (1.75%) IBM
7 1 (1.75%) NetApp
7 1 (1.75%) Oracle
7 1 (1.75%) Progress
7 1 (1.75%) RedPrairie
7 1 (1.75%) Splunk
Evesham, Worcestershire
Owen Daniels Consultancy
Salary: £26,000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Joseph Chamberlain Sixth Form
Salary: From £17,768 to £18,718 per annum
Posted: 18 days ago