The statistics below represent IT jobs advertised across the West Midlands region that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 192 200 195
Rank change year-on-year
+8 -5
Permanent jobs requiring an IT Support Analyst 42 28 29
As % of all permanent IT jobs located in the West Midlands 0.72% 0.49% 0.53%
As % of the Job Titles category 0.75% 0.51% 0.54%
Number of salaries quoted 33 19 16
Median salary £25,500 £24,750 £23,942
Median salary % change year-on-year
+3.03% +3.37%
90% offered a salary of more than £21,975 £19,100 £21,225
10% offered a salary of more than £32,350 £28,550 £27,850
UK excluding London median salary £25,500 £23,500 £24,317
% change year-on-year
+8.51% -3.35%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5585 5484 5349
As % of all permanent IT jobs located in the West Midlands 95.63% 95.79% 96.92%
Number of salaries quoted 4440 4516 4434
Median salary £37,500 £39,500 £38,500
Median salary % change year-on-year
-5.06% +2.59%
90% offered a salary of more than £23,500 £25,000 £25,000
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the West Midlands

IT Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the West Midlands region.

IT Support Analyst Salary Trend in the West Midlands

IT Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the West Midlands region over the 3 months to 25 August 2016.

IT Support Analyst Salary Histogram in the West Midlands

IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -2 21 £26,000 -16.80%
Staffordshire -3 4 £21,750 -9.37% 1
Coventry - 3 £22,500 - 1
Worcestershire - 3 £25,000 -
Warwickshire +7 2 £33,000 +41.93%
West Bromwich - 2 £23,750 -
Walsall +2 1 £23,060 -16.14%
Dudley -6 1 £28,000 +1.81%
Halesowen - 1 £26,500 -
Smethwick - 1 £26,000 -
Solihull - 1 £17,500 -
Stourbridge - 1 £28,000 -
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 25 August 2016, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support Analyst in the job title.

1 52 (73.24%) Windows
2 36 (50.70%) Active Directory
2 36 (50.70%) Microsoft
3 29 (40.85%) MS Excel
4 27 (38.03%) ITIL
5 24 (33.80%) MS Exchange
6 23 (32.39%) Windows 7
7 19 (26.76%) Exchange Server 2013
8 17 (23.94%) Windows 8
9 15 (21.13%) Exchange Server 2010
10 14 (19.72%) MS Office
11 13 (18.31%) SQL Server
11 13 (18.31%) SQL
12 11 (15.49%) Cisco
12 11 (15.49%) Citrix
13 10 (14.08%) German Language
13 10 (14.08%) Hyper-V
14 8 (11.27%) CRM
14 8 (11.27%) French Language
15 7 (9.86%) Windows XP
15 7 (9.86%) C#
15 7 (9.86%) Firewall
15 7 (9.86%) SQL Server 2008
15 7 (9.86%) Windows Server
16 6 (8.45%) SLA
16 6 (8.45%) ITSM
16 6 (8.45%) Microsoft Certification
16 6 (8.45%) Exchange Server 2007
16 6 (8.45%) Incident Management
16 6 (8.45%) Degree

IT Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (33.80%) MS Exchange
2 19 (26.76%) Exchange Server 2013
3 15 (21.13%) Exchange Server 2010
4 6 (8.45%) Exchange Server 2007
5 4 (5.63%) Exchange Server 2003
6 1 (1.41%) IIS
Applications
1 29 (40.85%) MS Excel
2 14 (19.72%) MS Office
3 5 (7.04%) Spreadsheet
Business Applications
1 1 (1.41%) Salesforce.com CRM
Cloud Services
1 5 (7.04%) Amazon AWS
1 5 (7.04%) Microsoft Azure
2 2 (2.82%) Office 365
3 1 (1.41%) Google Apps
3 1 (1.41%) OneDrive
Communications & Networking
1 7 (9.86%) Firewall
2 5 (7.04%) VLAN
2 5 (7.04%) VPN
3 2 (2.82%) DHCP
3 2 (2.82%) DNS
4 1 (1.41%) ADSL
4 1 (1.41%) Cisco ASA
4 1 (1.41%) LAN
4 1 (1.41%) TCP/IP
4 1 (1.41%) VoIP
4 1 (1.41%) WAN
4 1 (1.41%) Wi-Fi
Database & Business Intelligence
1 13 (18.31%) SQL Server
2 7 (9.86%) SQL Server 2008
3 1 (1.41%) Crystal Reports
3 1 (1.41%) Relational Database
General
1 10 (14.08%) German Language
2 8 (11.27%) French Language
3 3 (4.23%) Law
4 2 (2.82%) Advertising
4 2 (2.82%) Legal
5 1 (1.41%) Finance
5 1 (1.41%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.82%) .NET
2 1 (1.41%) CSS
2 1 (1.41%) HTML
Miscellaneous
1 5 (7.04%) Replication
2 1 (1.41%) Analytical Skills
2 1 (1.41%) Driving Licence
2 1 (1.41%) iPad
2 1 (1.41%) Management Information System
Operating Systems
1 52 (73.24%) Windows
2 23 (32.39%) Windows 7
3 17 (23.94%) Windows 8
4 7 (9.86%) Windows Server
4 7 (9.86%) Windows XP
5 5 (7.04%) Windows 10
6 2 (2.82%) Linux
6 2 (2.82%) Windows Server 2008
7 1 (1.41%) Apple iOS
7 1 (1.41%) Unix
7 1 (1.41%) Windows Server 2003
7 1 (1.41%) Windows Server 2012
Processes & Methodologies
1 27 (38.03%) ITIL
2 8 (11.27%) CRM
3 6 (8.45%) Incident Management
3 6 (8.45%) ITSM
4 4 (5.63%) IT Governance
4 4 (5.63%) Mentoring
5 2 (2.82%) Business Development
5 2 (2.82%) Service Management
5 2 (2.82%) Stakeholder and Relationship Management
5 2 (2.82%) Stakeholder Management
6 1 (1.41%) Coaching
6 1 (1.41%) Project Planning
Programming Languages
1 13 (18.31%) SQL
2 7 (9.86%) C#
3 1 (1.41%) JavaScript
3 1 (1.41%) Tcl
Qualifications
1 6 (8.45%) Degree
1 6 (8.45%) Microsoft Certification
2 5 (7.04%) MCP
2 5 (7.04%) MCSA
2 5 (7.04%) MCSE
3 2 (2.82%) ITIL Certification
Quality Assurance & Compliance
1 6 (8.45%) SLA
System Software
1 36 (50.70%) Active Directory
2 10 (14.08%) Hyper-V
3 5 (7.04%) VMware ESXi
4 4 (5.63%) VMware Infrastructure
5 1 (1.41%) XenApp
Systems Management
1 5 (7.04%) Backup Exec
1 5 (7.04%) Norton AntiVirus
2 1 (1.41%) Nagios
Vendors
1 36 (50.70%) Microsoft
2 11 (15.49%) Cisco
2 11 (15.49%) Citrix
3 5 (7.04%) Kaspersky
3 5 (7.04%) Sophos
3 5 (7.04%) Symantec
3 5 (7.04%) Veeam
4 4 (5.63%) VMware
5 1 (1.41%) Adobe
5 1 (1.41%) Apple
5 1 (1.41%) Avaya
5 1 (1.41%) Google
5 1 (1.41%) Salesforce.com
Coventry, West Midlands (County)
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 6 days ago
Burton upon Trent
EMBS
Salary: Up to £20k
Posted: 7 days ago