The first table below looks at the demand for the IT Support Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 195 195 195
Rank change year-on-year
0 0
Permanent jobs requiring an IT Support Analyst 13 14 9
As % of all permanent IT jobs located in the West Midlands 0.24% 0.25% 0.19%
As % of the Job Titles category 0.26% 0.27% 0.19%
Number of salaries quoted 12 13 6
Average salary £23,470 £26,500 £32,000
Average salary % change year-on-year
-11.43% -17.18%
90% offered a salary of more than £20,700 £18,700 £29,250
10% offered a salary of more than £27,850 £33,775 £32,500
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5050 5246 4625
As % of all permanent IT jobs located in the West Midlands 94.30% 95.04% 95.28%
Number of salaries quoted 4222 4388 4062
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £59,000 £60,000 £57,500
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
IT Support Analyst
England

IT Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the West Midlands

IT Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the West Midlands region.

IT Support Analyst Salary Trend in the West Midlands

IT Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the West Midlands region over the 3 months to 11 July 2014.

IT Support Analyst Salary Histogram in the West Midlands

IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +18 3 £27,850 +11.40%
Birmingham +5 3 £23,440 -29.79%
Solihull -5 3 £22,500 +25.00%
Staffordshire -11 2 £22,000 -16.19%
West Bromwich - 2 £23,350 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 11 July 2014, IT jobs across the West Midlands region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 17 (65.38%) Windows
2 15 (57.69%) MS Excel
3 14 (53.85%) Windows Server 2008
4 13 (50.00%) Active Directory
5 10 (38.46%) Microsoft
5 10 (38.46%) MS Exchange
5 10 (38.46%) MS Office
5 10 (38.46%) Windows Server 2003
6 8 (30.77%) Citrix
7 7 (26.92%) Windows XP
7 7 (26.92%) ITIL
7 7 (26.92%) SQL
7 7 (26.92%) LAN
7 7 (26.92%) Windows 7
7 7 (26.92%) Exchange Server 2010
8 6 (23.08%) VMware Infrastructure
8 6 (23.08%) SQL Server
8 6 (23.08%) VMware
9 5 (19.23%) Retail
9 5 (19.23%) SharePoint
9 5 (19.23%) WAN
10 4 (15.38%) TCP/IP
10 4 (15.38%) VPN
11 3 (11.54%) SLA
11 3 (11.54%) SAN
11 3 (11.54%) EPoS
11 3 (11.54%) SSH
11 3 (11.54%) VMware ESX
11 3 (11.54%) Finance
11 3 (11.54%) Hyper-V

IT Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 11 July 2014, IT jobs across the West Midlands region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (38.46%) MS Exchange
2 7 (26.92%) Exchange Server 2010
3 5 (19.23%) SharePoint
4 3 (11.54%) Exchange Server 2013
5 2 (7.69%) SharePoint Server
5 2 (7.69%) IIS
6 1 (3.85%) IBM Notes
6 1 (3.85%) Blackberry Enterprise Server
6 1 (3.85%) Exchange Server 2007
6 1 (3.85%) Lync
Applications
1 15 (57.69%) MS Excel
2 10 (38.46%) MS Office
3 1 (3.85%) AutoCAD
Business Applications
1 1 (3.85%) Line 500
Communications & Networking
1 7 (26.92%) LAN
2 5 (19.23%) WAN
3 4 (15.38%) TCP/IP
3 4 (15.38%) VPN
4 3 (11.54%) SAN
4 3 (11.54%) SSH
5 2 (7.69%) Firewall
6 1 (3.85%) DNS
6 1 (3.85%) DHCP
6 1 (3.85%) VoIP
6 1 (3.85%) Structured Cabling
Database & Business Intelligence
1 6 (23.08%) SQL Server
2 2 (7.69%) MySQL
2 2 (7.69%) SQL Server 2005
3 1 (3.85%) SQL Server Reporting Services
General
1 5 (19.23%) Retail
2 3 (11.54%) Finance
3 2 (7.69%) Retail Banking
3 2 (7.69%) Banking
4 1 (3.85%) Manufacturing
Miscellaneous
1 3 (11.54%) EPoS
2 2 (7.69%) Blackberry
2 2 (7.69%) PDA
2 2 (7.69%) Mobile App
Operating Systems
1 17 (65.38%) Windows
2 14 (53.85%) Windows Server 2008
3 10 (38.46%) Windows Server 2003
4 7 (26.92%) Windows 7
4 7 (26.92%) Windows XP
5 3 (11.54%) Windows Server 2012
6 2 (7.69%) Apple iOS
6 2 (7.69%) Windows 8
6 2 (7.69%) Android
6 2 (7.69%) Linux
Processes & Methodologies
1 7 (26.92%) ITIL
2 2 (7.69%) Change Management
3 1 (3.85%) Problem Management
3 1 (3.85%) Change Control
3 1 (3.85%) ERP
3 1 (3.85%) Service Management
Programming Languages
1 7 (26.92%) SQL
2 2 (7.69%) VB
Qualifications
1 2 (7.69%) Security Cleared
2 1 (3.85%) MCP
2 1 (3.85%) MCSE
2 1 (3.85%) Microsoft Certification
Quality Assurance & Compliance
1 3 (11.54%) SLA
System Software
1 13 (50.00%) Active Directory
2 6 (23.08%) VMware Infrastructure
3 3 (11.54%) Hyper-V
3 3 (11.54%) VMware ESX
4 2 (7.69%) XenApp
Systems Management
1 1 (3.85%) SCCM
Vendors
1 10 (38.46%) Microsoft
2 8 (30.77%) Citrix
3 6 (23.08%) VMware
4 2 (7.69%) Apple
4 2 (7.69%) Sage
4 2 (7.69%) Open Text
4 2 (7.69%) i2
4 2 (7.69%) Oracle
4 2 (7.69%) Unisys
4 2 (7.69%) Cisco
4 2 (7.69%) IBM
5 1 (3.85%) NetApp
5 1 (3.85%) Lotus
5 1 (3.85%) HP
5 1 (3.85%) Mitel