The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ServiceNow over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

The figures below represent the IT job market in general and are NOT representative of salaries within ServiceNow.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
ServiceNow
Rank 214 209 204
Rank change year-on-year
-5 -5
Permanent jobs citing ServiceNow 4 2 4
As % of all permanent IT jobs located in the West Midlands 0.071% 0.037% 0.082%
As % of the Vendors category 0.14% 0.072% 0.16%
Number of salaries quoted 4 2 3
Average salary £33,750 £30,500 £32,000
Average salary % change year-on-year
+10.65% -4.68%
90% offered a salary of more than £26,100 £30,500 £30,800
10% offered a salary of more than £40,000 £30,500 £33,600
UK excluding London average salary £41,000 £35,000 £40,000
% change year-on-year
+17.14% -12.50%
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in permanent jobs advertised in the West Midlands region.

Vendors Category
West Midlands
Permanent IT job ads with a match in the
Vendors category
2879 2790 2486
As % of all permanent IT jobs located in the West Midlands 51.43% 51.35% 50.75%
Number of salaries quoted 2386 2372 2051
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £25,000 £27,000
10% offered a salary of more than £65,000 £65,000 £55,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%

ServiceNow
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ServiceNow across the West Midlands region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the West Midlands

ServiceNow
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow across the West Midlands region.

ServiceNow Salary Trend in the West Midlands

ServiceNow
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing ServiceNow across the West Midlands region over the 3 months to 22 September 2014.

ServiceNow Salary Histogram in the West Midlands

ServiceNow
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ServiceNow within the West Midlands region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire - 2 £40,000 -
Birmingham - 1 £27,500 -
Solihull - 1 £25,500 -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 September 2014, IT jobs across the West Midlands region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceNow.

1 9 (100.00%) ITIL
2 6 (66.67%) Windows
3 5 (55.56%) MS Office
4 4 (44.44%) SQL
4 4 (44.44%) Oracle
4 4 (44.44%) UNIX
4 4 (44.44%) Microsoft
4 4 (44.44%) Project Management
4 4 (44.44%) assyst
4 4 (44.44%) Windows Mobile
4 4 (44.44%) Root Cause Analysis
5 3 (33.33%) Line Management
5 3 (33.33%) Analytical Skills
5 3 (33.33%) PDA
5 3 (33.33%) Service Management
6 2 (22.22%) Service Delivery
6 2 (22.22%) Remedy
6 2 (22.22%) SLA
6 2 (22.22%) MS Excel
6 2 (22.22%) HTML
6 2 (22.22%) JavaScript
6 2 (22.22%) CSS
6 2 (22.22%) XML
6 2 (22.22%) ITIL V3
6 2 (22.22%) CMDB
7 1 (11.11%) Capacity Management
7 1 (11.11%) Windows Server 2012
7 1 (11.11%) Coaching
7 1 (11.11%) SCCM
7 1 (11.11%) SCOM

ServiceNow
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 September 2014, IT jobs across the West Midlands region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) SharePoint Server
1 1 (11.11%) SharePoint
Applications
1 5 (55.56%) MS Office
2 2 (22.22%) MS Excel
Business Applications
1 4 (44.44%) assyst
Communications & Networking
1 1 (11.11%) NAS
1 1 (11.11%) SAN
1 1 (11.11%) Internet
1 1 (11.11%) Firewall
Database & Business Intelligence
1 1 (11.11%) SQL Server
Job Titles
1 3 (33.33%) Applications Specialist
2 2 (22.22%) Developer
2 2 (22.22%) Senior Developer
2 2 (22.22%) Applications Support
2 2 (22.22%) ServiceNow Developer
3 1 (11.11%) Incident Analyst
3 1 (11.11%) Service Desk Team Leader
3 1 (11.11%) Support Engineer
3 1 (11.11%) Analyst
3 1 (11.11%) Infrastructure Engineer
3 1 (11.11%) Technical Analyst
3 1 (11.11%) Team Leader
3 1 (11.11%) Applications Support Engineer
Libraries, Frameworks & Software Standards
1 2 (22.22%) HTML
1 2 (22.22%) CSS
1 2 (22.22%) XML
Miscellaneous
1 3 (33.33%) Analytical Skills
1 3 (33.33%) PDA
2 2 (22.22%) CMDB
3 1 (11.11%) Clustering
Operating Systems
1 6 (66.67%) Windows
2 4 (44.44%) UNIX
2 4 (44.44%) Windows Mobile
3 1 (11.11%) Windows Server 2012
3 1 (11.11%) Windows Server 2008
3 1 (11.11%) Windows 7
3 1 (11.11%) Windows XP
Processes & Methodologies
1 9 (100.00%) ITIL
2 4 (44.44%) Project Management
2 4 (44.44%) Root Cause Analysis
3 3 (33.33%) Line Management
3 3 (33.33%) Service Management
4 2 (22.22%) Service Delivery
4 2 (22.22%) ITIL V3
5 1 (11.11%) Capacity Management
5 1 (11.11%) Coaching
5 1 (11.11%) Change Control
5 1 (11.11%) E-Commerce
5 1 (11.11%) Configuration Management
5 1 (11.11%) Disaster Recovery
5 1 (11.11%) Security Management
5 1 (11.11%) Workflow
Programming Languages
1 4 (44.44%) SQL
2 2 (22.22%) JavaScript
3 1 (11.11%) PowerShell
Qualifications
1 1 (11.11%) MCP
1 1 (11.11%) MCSE
1 1 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 2 (22.22%) SLA
System Software
1 1 (11.11%) VMware Infrastructure
1 1 (11.11%) Hyper-V
1 1 (11.11%) Active Directory
Systems Management
1 1 (11.11%) SCCM
1 1 (11.11%) SCOM
Vendors
1 4 (44.44%) Oracle
1 4 (44.44%) Microsoft
2 2 (22.22%) Remedy
3 1 (11.11%) SolarWinds
3 1 (11.11%) Nimsoft
3 1 (11.11%) Spiceworks
3 1 (11.11%) Citrix
3 1 (11.11%) VMware