The first table below looks at the demand for the Technical Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Technical Support Engineer
Rank 197 168 153
Rank change year-on-year
-29 -15
Permanent jobs requiring a Technical Support Engineer 6 13 19
As % of all permanent IT jobs located in the West Midlands 0.120% 0.288% 0.465%
As % of the Job Titles category 0.125% 0.300% 0.485%
Number of salaries quoted 6 13 19
Average salary £32,500 £28,500 £45,000
Average salary % change year-on-year
+14.03% -36.66%
UK excluding London average salary £32,500 £35,000 £30,000
% change year-on-year
-7.14% +16.66%
All Job Titles
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4801 4333 3917
As % of all permanent IT jobs located in the West Midlands 95.83% 95.99% 95.89%
Number of salaries quoted 4003 3790 3340
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £55,000 £60,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Engineer
England

Technical Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Engineer across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Technical Support Engineer Jobs Demand Trend

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer across the West Midlands region.

West Midlands Technical Support Engineer Salary Trend

Technical Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the West Midlands region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Shropshire -2 2 £31,250 +8.69%
Staffordshire -4 2 £37,500 +59.57%
Warwickshire +3 1 £30,000 +20.00%
Coventry - 1 £25,500 -
Technical Support Engineer
England

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the West Midlands region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 10 (62.50%) Telecoms
2 9 (56.25%) Cisco Certification
3 8 (50.00%) CCNA
4 6 (37.50%) WAN
4 6 (37.50%) LAN
4 6 (37.50%) NetApp
5 5 (31.25%) Avaya
5 5 (31.25%) IP Telephony
5 5 (31.25%) Nortel Meridian
5 5 (31.25%) C
5 5 (31.25%) VoIP
5 5 (31.25%) Nortel
5 5 (31.25%) Unified Communications
5 5 (31.25%) R
6 4 (25.00%) Active Directory
6 4 (25.00%) Cisco
6 4 (25.00%) Microsoft
6 4 (25.00%) SNMP
6 4 (25.00%) TCP/IP
6 4 (25.00%) VMware
6 4 (25.00%) VMware Infrastructure
7 3 (18.75%) MPLS
7 3 (18.75%) Electronics
7 3 (18.75%) DNS
7 3 (18.75%) Windows
8 2 (12.50%) Linux
8 2 (12.50%) LDAP
8 2 (12.50%) MS Excel
8 2 (12.50%) VBScript
8 2 (12.50%) IIS

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the West Midlands region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (12.50%) Web Services
Application Platforms
1 2 (12.50%) IIS
Applications
1 2 (12.50%) MS Excel
2 1 (6.250%) Spreadsheet
2 1 (6.250%) MS Office
Communications & Networking
1 6 (37.50%) WAN
1 6 (37.50%) LAN
2 5 (31.25%) IP Telephony
2 5 (31.25%) Nortel Meridian
2 5 (31.25%) VoIP
2 5 (31.25%) Unified Communications
3 4 (25.00%) SNMP
3 4 (25.00%) TCP/IP
4 3 (18.75%) MPLS
4 3 (18.75%) DNS
5 2 (12.50%) LDAP
5 2 (12.50%) WLAN
5 2 (12.50%) DHCP
5 2 (12.50%) Firewall
5 2 (12.50%) Wireless
5 2 (12.50%) SAN
5 2 (12.50%) Kerberos
5 2 (12.50%) Network Security
5 2 (12.50%) VLAN
5 2 (12.50%) NAS
General
1 10 (62.50%) Telecoms
2 3 (18.75%) Electronics
3 2 (12.50%) Finance
4 1 (6.250%) Legal
Miscellaneous
1 2 (12.50%) Computer Science
2 1 (6.250%) Statistics
2 1 (6.250%) SCADA
Operating Systems
1 3 (18.75%) Windows
2 2 (12.50%) Linux
2 2 (12.50%) UNIX
2 2 (12.50%) Windows Server 2003
2 2 (12.50%) Windows 8
2 2 (12.50%) Windows Server 2008
Processes & Methodologies
1 2 (12.50%) ITIL
1 2 (12.50%) Time Management
1 2 (12.50%) Software Deployment
2 1 (6.250%) Infrastructure Management
2 1 (6.250%) Business Continuity
2 1 (6.250%) Service Delivery
2 1 (6.250%) E-Commerce
Programming Languages
1 5 (31.25%) C
1 5 (31.25%) R
2 2 (12.50%) VBScript
Qualifications
1 9 (56.25%) Cisco Certification
2 8 (50.00%) CCNA
3 2 (12.50%) CCNP
4 1 (6.250%) NCDA
4 1 (6.250%) MCDST
4 1 (6.250%) MCTS
Quality Assurance & Compliance
1 1 (6.250%) SLA
System Software
1 4 (25.00%) Active Directory
1 4 (25.00%) VMware Infrastructure
2 2 (12.50%) ISA Server
Systems Management
1 2 (12.50%) Backup Exec
Vendors
1 6 (37.50%) NetApp
2 5 (31.25%) Avaya
2 5 (31.25%) Nortel
3 4 (25.00%) Cisco
3 4 (25.00%) Microsoft
3 4 (25.00%) VMware
4 2 (12.50%) IBM
4 2 (12.50%) EMC
4 2 (12.50%) Novell
4 2 (12.50%) Veritas
5 1 (6.250%) Citrix
Birmingham, West Midlands (County)
Extensive Networking Knowledge(Routing Protocols, DNS, DHCP,TCP/IP, VLAN) Experience with Network Security. Enterprise Directory Solutions(Microsoft Active Directory, Novell, Open Directory) Virtualised Environments with specific experience...
Bloxx Ltd
Salary: Dependent on experience - Company Car will be provided
Posted: 7 May 2013
West Midlands
Linux/Unix System Support... MS Windows System Support... Networking / Cisco knowledge - LAN / WAN and Wireless... Holds a detailed understanding of core internet technologies - Routing and Switching, DNS, DHCP,...
Amazon
Posted: 2 May 2013