The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Technical Support Engineer
Rank 218 205 198
Rank change year-on-year
-13 -7
Permanent jobs requiring a Technical Support Engineer 5 4 7
As % of all permanent IT jobs located in the West Midlands 0.089% 0.074% 0.14%
As % of the Job Titles category 0.093% 0.078% 0.15%
Number of salaries quoted 5 3 6
Average salary £40,000 £25,000 £28,250
Average salary % change year-on-year
+60.00% -11.50%
90% offered a salary of more than £30,000 £17,750 £23,500
10% offered a salary of more than £45,000 £25,000 £40,000
UK excluding London average salary £30,000 £32,500 £31,000
% change year-on-year
-7.69% +4.83%
Technical Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5358 5142 4651
As % of all permanent IT jobs located in the West Midlands 95.63% 95.22% 94.76%
Number of salaries quoted 4479 4376 3966
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £65,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the West Midlands

Technical Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer across the West Midlands region.

Technical Support Engineer Salary Trend in the West Midlands

Technical Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Technical Support Engineer across the West Midlands region over the 3 months to 23 September 2014.

Technical Support Engineer Salary Histogram in the West Midlands

Technical Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the West Midlands region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -6 2 £42,500 +139.43%
Coventry - 2 £30,000 -
Shropshire -1 1 £45,000 -
Technical Support Engineer
England

Technical Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 23 September 2014, IT jobs across the West Midlands region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 8 (66.67%) VMware
1 8 (66.67%) Windows
2 6 (50.00%) DNS
2 6 (50.00%) Active Directory
3 5 (41.67%) Citrix
3 5 (41.67%) DHCP
3 5 (41.67%) TCP/IP
4 4 (33.33%) Linux
4 4 (33.33%) Apache
4 4 (33.33%) Python
4 4 (33.33%) Squid
4 4 (33.33%) XenServer
5 3 (25.00%) vSphere
5 3 (25.00%) Windows 2000 Server
5 3 (25.00%) Windows NT
5 3 (25.00%) MCSE
5 3 (25.00%) Microsoft Certification
5 3 (25.00%) Terminal Services
6 2 (16.67%) MCTS
6 2 (16.67%) MCITP
6 2 (16.67%) VMware Certified Professional (VCP)
6 2 (16.67%) Cisco
6 2 (16.67%) Microsoft
6 2 (16.67%) SharePoint
6 2 (16.67%) SQL
6 2 (16.67%) XenApp
6 2 (16.67%) Problem Management
6 2 (16.67%) VMware Infrastructure
6 2 (16.67%) NetScaler
6 2 (16.67%) VMware ESXi

Technical Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 23 September 2014, IT jobs across the West Midlands region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (33.33%) Apache
2 2 (16.67%) SharePoint
Communications & Networking
1 6 (50.00%) DNS
2 5 (41.67%) DHCP
2 5 (41.67%) TCP/IP
3 2 (16.67%) NetScaler
4 1 (8.33%) LAN
4 1 (8.33%) WAN
4 1 (8.33%) SAN
4 1 (8.33%) Internet
4 1 (8.33%) Firewall
4 1 (8.33%) NAS
Miscellaneous
1 1 (8.33%) Clustering
Operating Systems
1 8 (66.67%) Windows
2 4 (33.33%) Linux
3 3 (25.00%) Windows NT
3 3 (25.00%) Windows 2000 Server
Processes & Methodologies
1 2 (16.67%) Problem Management
2 1 (8.33%) Disaster Recovery
2 1 (8.33%) Security Management
Programming Languages
1 4 (33.33%) Python
2 2 (16.67%) SQL
Qualifications
1 3 (25.00%) Microsoft Certification
1 3 (25.00%) MCSE
2 2 (16.67%) VMware Certified Professional (VCP)
2 2 (16.67%) MCTS
2 2 (16.67%) MCITP
3 1 (8.33%) CCNA
3 1 (8.33%) Cisco Certification
System Software
1 6 (50.00%) Active Directory
2 4 (33.33%) Squid
2 4 (33.33%) XenServer
3 3 (25.00%) vSphere
3 3 (25.00%) Terminal Services
4 2 (16.67%) VMware Infrastructure
4 2 (16.67%) XenApp
4 2 (16.67%) VMware ESXi
4 2 (16.67%) XenDesktop
Vendors
1 8 (66.67%) VMware
2 5 (41.67%) Citrix
3 2 (16.67%) Cisco
3 2 (16.67%) Microsoft