The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 49 71 70
Rank change year-on-year
+22 -1
Permanent jobs requiring a Support Analyst 222 116 123
As % of all permanent IT jobs located in West Yorkshire 4.56% 3.31% 3.53%
As % of the Job Titles category 4.69% 3.52% 3.68%
Number of salaries quoted 200 90 116
Average salary £26,000 £28,500 £27,000
Average salary % change year-on-year
-8.77% +5.55%
90% offered a salary of more than £20,000 £19,450 £19,000
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London average salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4730 3291 3344
As % of all permanent IT jobs located in West Yorkshire 97.11% 93.87% 96.04%
Number of salaries quoted 3773 2544 2764
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
Yorkshire

Support Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in West Yorkshire

Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the West Yorkshire region.

Support Analyst Salary Trend in West Yorkshire

Support Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the West Yorkshire region over the 3 months to 25 July 2014.

Support Analyst Salary Histogram in West Yorkshire

Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the West Yorkshire region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds 0 149 £28,500 -5.00% 11
Halifax - 20 £22,500 - 2
Wakefield +10 19 £24,250 +27.63% 1
Bradford -3 13 £26,250 - 1
Wetherby - 9 £18,420 - 1
Cleckheaton -2 5 £24,000 +33.33%
Ossett - 4 - -
Huddersfield -7 3 £16,000 -42.60%
Brighouse - 1 £22,500 -
Castleford - 1 £26,000 -
Support Analyst
Yorkshire

Support Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 25 July 2014, IT jobs across the West Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 153 (40.58%) Microsoft
2 141 (37.40%) Windows
3 135 (35.81%) ITIL
4 130 (34.48%) Active Directory
5 108 (28.65%) MS Excel
6 104 (27.59%) SQL
7 79 (20.95%) MS Office
8 73 (19.36%) SQL Server
9 65 (17.24%) SLA
10 59 (15.65%) Windows Server 2008
11 58 (15.38%) Cisco
12 50 (13.26%) LAN
13 48 (12.73%) MS Exchange
14 47 (12.47%) .NET
14 47 (12.47%) Windows Server 2003
15 46 (12.20%) Finance
16 45 (11.94%) Firewall
17 44 (11.67%) WAN
18 42 (11.14%) Windows 7
19 41 (10.88%) UNIX
20 39 (10.34%) Internet
20 39 (10.34%) VMware
20 39 (10.34%) Degree
21 38 (10.08%) Windows XP
22 37 (9.81%) Cisco Certification
23 36 (9.55%) Citrix
23 36 (9.55%) TCP/IP
24 34 (9.02%) SharePoint
24 34 (9.02%) Oracle
25 33 (8.75%) Linux

Support Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 25 July 2014, IT jobs across the West Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 48 (12.73%) MS Exchange
2 34 (9.02%) SharePoint
3 14 (3.71%) Exchange Server 2007
3 14 (3.71%) SharePoint 2013
4 13 (3.45%) Exchange Server 2010
5 11 (2.92%) IIS
5 11 (2.92%) Apache
6 10 (2.65%) SharePoint 2010
7 6 (1.59%) Exchange Server 2013
7 6 (1.59%) BizTalk Server
8 5 (1.33%) Tomcat
8 5 (1.33%) WebLogic
9 4 (1.06%) Blackberry Enterprise Server
9 4 (1.06%) Exchange Server 2003
9 4 (1.06%) Lync
10 2 (0.53%) SAS
10 2 (0.53%) CICS
11 1 (0.27%) IBM Notes
11 1 (0.27%) WebSphere
11 1 (0.27%) CMS
Applications
1 108 (28.65%) MS Excel
2 79 (20.95%) MS Office
3 4 (1.06%) MS Visio
4 1 (0.27%) PrintSoft PReS
4 1 (0.27%) MS Project
Business Applications
1 11 (2.92%) Agresso
2 2 (0.53%) Line 500
3 1 (0.27%) Oracle EBS R12
3 1 (0.27%) Oracle EBS
3 1 (0.27%) Oracle Applications
3 1 (0.27%) Dynamics CRM
Cloud Services
1 19 (5.04%) Office 365
Communications & Networking
1 50 (13.26%) LAN
2 45 (11.94%) Firewall
3 44 (11.67%) WAN
4 39 (10.34%) Internet
5 36 (9.55%) TCP/IP
6 31 (8.22%) Cisco IOS
7 27 (7.16%) Cisco ASA
8 19 (5.04%) DNS
9 18 (4.77%) VPN
10 17 (4.51%) DHCP
11 14 (3.71%) Network Security
12 13 (3.45%) SAN
13 9 (2.39%) DEFINITY
14 8 (2.12%) IMAP4
15 6 (1.59%) MPLS
16 5 (1.33%) VoIP
16 5 (1.33%) ADSL
17 4 (1.06%) Intranet
17 4 (1.06%) NAS
18 2 (0.53%) Wi-Fi
Database & Business Intelligence
1 73 (19.36%) SQL Server
2 18 (4.77%) SQL Server 2008
3 15 (3.98%) SQL Server 2005
4 14 (3.71%) SQL Server Reporting Services
5 9 (2.39%) MySQL
6 5 (1.33%) SQL Server 2000
6 5 (1.33%) SQL Server 2012
7 4 (1.06%) MS Access
8 3 (0.80%) DB2
9 2 (0.53%) Crystal Reports
9 2 (0.53%) Relational Database
9 2 (0.53%) SAS Enterprise Guide
9 2 (0.53%) SAS Enterprise Miner
10 1 (0.27%) Oracle BI EE
10 1 (0.27%) Oracle Database 11g
10 1 (0.27%) SQL Server Analysis Services
10 1 (0.27%) Oracle Database
10 1 (0.27%) Oracle Reports
Development Applications
1 12 (3.18%) Visual Studio
2 4 (1.06%) InstallShield
3 3 (0.80%) Maven
3 3 (0.80%) ReSharper
3 3 (0.80%) Team Foundation Server
3 3 (0.80%) SpecFlow
3 3 (0.80%) Jenkins
3 3 (0.80%) Octopus Deploy
General
1 46 (12.20%) Finance
2 5 (1.33%) French Language
3 3 (0.80%) Retail
4 2 (0.53%) Marketing
4 2 (0.53%) Telecoms
4 2 (0.53%) Manufacturing
5 1 (0.27%) Banking
5 1 (0.27%) Aerospace
5 1 (0.27%) Legal
Libraries, Frameworks & Software Standards
1 47 (12.47%) .NET
2 27 (7.16%) XML
3 17 (4.51%) Web Services
4 14 (3.71%) Classic ASP
5 9 (2.39%) HTML
6 8 (2.12%) CSS
7 7 (1.86%) ASP.NET
8 6 (1.59%) jQuery
9 4 (1.06%) WSDL
9 4 (1.06%) SOAP
10 3 (0.80%) COM
11 2 (0.53%) Hibernate
11 2 (0.53%) Spring
12 1 (0.27%) Middleware
12 1 (0.27%) J2EE
Miscellaneous
1 21 (5.57%) Management Information System
2 17 (4.51%) Blackberry
3 4 (1.06%) Clustering
3 4 (1.06%) Statistics
4 3 (0.80%) IVR
5 2 (0.53%) Device Driver
5 2 (0.53%) Client/Server
5 2 (0.53%) NHS
5 2 (0.53%) Computer Science
6 1 (0.27%) Video Conferencing
6 1 (0.27%) FMCG
6 1 (0.27%) Mainframe
6 1 (0.27%) GIS
6 1 (0.27%) PDA
Operating Systems
1 141 (37.40%) Windows
2 59 (15.65%) Windows Server 2008
3 47 (12.47%) Windows Server 2003
4 42 (11.14%) Windows 7
5 41 (10.88%) UNIX
6 38 (10.08%) Windows XP
7 33 (8.75%) Linux
8 15 (3.98%) Windows Server 2012
9 11 (2.92%) Windows 8
10 8 (2.12%) Fedora
11 5 (1.33%) Android
12 3 (0.80%) Apple iOS
13 2 (0.53%) Windows 2000
13 2 (0.53%) AIX
13 2 (0.53%) Debian
14 1 (0.27%) CentOS
Processes & Methodologies
1 135 (35.81%) ITIL
2 26 (6.90%) Service Delivery
3 22 (5.84%) User Acceptance Testing
4 20 (5.31%) Test Scripting
5 17 (4.51%) Disaster Recovery
5 17 (4.51%) CRM
6 14 (3.71%) Stakeholder Management
6 14 (3.71%) Service Management
6 14 (3.71%) Time Management
6 14 (3.71%) Incident Management
6 14 (3.71%) Data Entry
7 13 (3.45%) E-Commerce
8 12 (3.18%) Root Cause Analysis
9 10 (2.65%) Change Control
10 9 (2.39%) Data Protection
10 9 (2.39%) Business Continuity
10 9 (2.39%) Workflow
10 9 (2.39%) Supplier Management
11 7 (1.86%) ERP
11 7 (1.86%) ITIL V3
Programming Languages
1 104 (27.59%) SQL
2 29 (7.69%) C#
3 28 (7.43%) Java
4 20 (5.31%) T-SQL
5 18 (4.77%) VB
6 9 (2.39%) JavaScript
6 9 (2.39%) PowerShell
7 7 (1.86%) VBA
8 5 (1.33%) Bash Shell
8 5 (1.33%) PHP
9 4 (1.06%) Shell Script
10 3 (0.80%) R
10 3 (0.80%) C++
11 2 (0.53%) COBOL
11 2 (0.53%) JCL
11 2 (0.53%) VB6
12 1 (0.27%) VB.NET
Qualifications
1 39 (10.34%) Degree
2 37 (9.81%) Cisco Certification
3 28 (7.43%) Microsoft Certification
4 27 (7.16%) CCNA
5 21 (5.57%) CCNP
5 21 (5.57%) ITIL Certification
6 15 (3.98%) MCSE
7 9 (2.39%) Avaya Certification
8 8 (2.12%) CCSE
8 8 (2.12%) HNC
8 8 (2.12%) HND
8 8 (2.12%) Check Point Certification
9 5 (1.33%) CCA
9 5 (1.33%) Citrix Certification
10 3 (0.80%) ITIL Foundation Certificate
11 2 (0.53%) MOS
11 2 (0.53%) MCDST
11 2 (0.53%) MCP
11 2 (0.53%) MCSA
12 1 (0.27%) MCITP
Quality Assurance & Compliance
1 65 (17.24%) SLA
2 27 (7.16%) QA
System Software
1 130 (34.48%) Active Directory
2 15 (3.98%) VMware Infrastructure
3 7 (1.86%) Terminal Services
4 5 (1.33%) Hyper-V
5 4 (1.06%) XenApp
6 1 (0.27%) Microsoft App-V
Systems Management
1 24 (6.37%) SCCM
2 5 (1.33%) WSUS
2 5 (1.33%) Norton AntiVirus
3 1 (0.27%) Nessus
Vendors
1 153 (40.58%) Microsoft
2 58 (15.38%) Cisco
3 39 (10.34%) VMware
4 36 (9.55%) Citrix
5 34 (9.02%) Oracle
6 27 (7.16%) Avaya
7 16 (4.24%) Sage
8 13 (3.45%) CheckPoint
9 12 (3.18%) Salesforce.com
10 11 (2.92%) Dell
11 10 (2.65%) Adobe
11 10 (2.65%) Pegasus
12 9 (2.39%) NetApp
13 6 (1.59%) Symantec
13 6 (1.59%) Kaspersky
14 5 (1.33%) Apple
14 5 (1.33%) WatchGuard
14 5 (1.33%) SonicWALL
15 4 (1.06%) Nimsoft
15 4 (1.06%) CommVault
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £22,000 to £27,000 per annum plus additional benefits
Posted: 1 hour ago
Halifax, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 2 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Oncall+OTBens
Posted: 18 hours ago
Leeds, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + Bens
Posted: 22 hours ago
Leeds
Capita - ITIN
Salary: US$35000 per annum + Pension, Oncall
Posted: 23 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: Yesterday
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £34000 per annum + benefits
Posted: Yesterday
Leeds
Nigel Frank International Limited - Newcastle
Salary: £28000 - £30000 per annum
Posted: Yesterday
West Yorkshire
ARC IT Recruitment Ltd
Salary: £28000 Per Annum
Posted: Yesterday
Leeds
Interquest - IQ ERP
Salary: up to £27,000
Posted: 3 days ago
Wakefield
Interquest - IQ ERP
Salary: £18000 - £22000 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Bens
Posted: 6 days ago
Leeds
Hays IT - Uk Posting account
Salary: £27000.00 per annum + Benefits
Posted: 14 days ago
Leeds
Reed Technology - UK Posting Account
Salary: £31000 - £33000 per annum + benefits + great environment
Posted: 15 days ago
Wetherby
Recruitment Revolution Limited
Salary: £20,000 - £25,000 + Overtime + Pension Scheme + Company Bonus Scheme + Healthcare
Posted: 20 days ago
Leeds, West Yorkshire
Accenture
Salary: Up to £21,000 per annum (doe) plus excellent benefits
Posted: 23 days ago