The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 111 49 69
Rank change year-on-year
-62 +20
Permanent jobs requiring a Support Analyst 112 231 118
As % of all permanent IT jobs located in West Yorkshire 2.33% 4.69% 3.26%
As % of the Job Titles category 2.42% 4.84% 3.47%
Number of salaries quoted 90 209 91
Average salary £27,500 £25,750 £29,000
Average salary % change year-on-year
+6.79% -11.20%
90% offered a salary of more than £19,400 £20,150 £19,500
10% offered a salary of more than £34,000 £35,000 £35,000
UK excluding London average salary £28,000 £27,500 £27,511
% change year-on-year
+1.81% -0.04%
Support Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4628 4770 3405
As % of all permanent IT jobs located in West Yorkshire 96.22% 96.89% 94.11%
Number of salaries quoted 3705 3801 2620
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £24,000
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in West Yorkshire

Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the West Yorkshire region.

Support Analyst Salary Trend in West Yorkshire

Support Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the West Yorkshire region over the 3 months to 5 August 2015.

Support Analyst Salary Histogram in West Yorkshire

Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the West Yorkshire region over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -38 82 £27,500 -1.78% 6
Halifax -9 14 £22,500 -
Wakefield -10 5 £19,000 -15.55%
Elland - 5 £29,125 - 1
Brighouse -2 3 £17,000 -24.44%
Bradford -28 3 £26,000 -0.95%
Huddersfield -8 2 £27,500 +81.81%
Pontefract -1 1 £25,000 -10.71%
Support Analyst
Yorkshire

Support Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 5 August 2015, IT jobs across the West Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 114 (48.51%) Windows
2 103 (43.83%) ITIL
3 89 (37.87%) Microsoft
4 82 (34.89%) SQL
5 66 (28.09%) Active Directory
6 55 (23.40%) MS Excel
7 49 (20.85%) SQL Server
8 39 (16.60%) MS Office
9 34 (14.47%) .NET
10 32 (13.62%) XML
11 31 (13.19%) Oracle
11 31 (13.19%) Analytical Skills
12 27 (11.49%) CRM
13 26 (11.06%) Web Services
14 25 (10.64%) SLA
15 24 (10.21%) Microsoft Certification
15 24 (10.21%) Windows 7
16 22 (9.36%) C#
17 21 (8.94%) SQL Server Reporting Services
17 21 (8.94%) Windows 8
17 21 (8.94%) Windows Server 2008
17 21 (8.94%) UNIX
18 20 (8.51%) WAN
18 20 (8.51%) LAN
18 20 (8.51%) Citrix
19 19 (8.09%) WSDL
19 19 (8.09%) SharePoint
19 19 (8.09%) SOAP
20 17 (7.23%) VMware
21 16 (6.81%) Degree

Support Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 5 August 2015, IT jobs across the West Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (8.09%) SharePoint
2 14 (5.96%) CMS
3 12 (5.11%) IIS
4 10 (4.26%) Apache
4 10 (4.26%) MS Exchange
5 6 (2.55%) SAS
6 4 (1.70%) Exchange Server 2010
7 3 (1.28%) SharePoint 2010
8 2 (0.85%) Lync
9 1 (0.43%) BizTalk Server
9 1 (0.43%) Moodle
Applications
1 55 (23.40%) MS Excel
2 39 (16.60%) MS Office
3 7 (2.98%) MS Project
4 1 (0.43%) Photoshop
Business Applications
1 6 (2.55%) Dynamics CRM
2 3 (1.28%) Dynamics AX
3 1 (0.43%) SAP Oil and Gas
Cloud Services
1 4 (1.70%) Cloud Computing
2 1 (0.43%) Office 365
2 1 (0.43%) Mimecast
Communications & Networking
1 20 (8.51%) LAN
1 20 (8.51%) WAN
2 13 (5.53%) TCP/IP
3 11 (4.68%) SAN
3 11 (4.68%) Internet
4 10 (4.26%) DNS
4 10 (4.26%) DHCP
5 9 (3.83%) VPN
6 8 (3.40%) LDAP
7 7 (2.98%) VoIP
8 6 (2.55%) DEFINITY
9 5 (2.13%) Firewall
10 3 (1.28%) Cisco IOS
11 2 (0.85%) Wireless
12 1 (0.43%) SSH
12 1 (0.43%) iSCSI
12 1 (0.43%) PuTTY
12 1 (0.43%) GPRS
12 1 (0.43%) FTP
Database & Business Intelligence
1 49 (20.85%) SQL Server
2 21 (8.94%) SQL Server Reporting Services
3 15 (6.38%) Data Warehouse
4 9 (3.83%) SQL Server Integration Services
5 5 (2.13%) SQL Server 2008
5 5 (2.13%) SQL Server 2005
5 5 (2.13%) MS Access
6 3 (1.28%) Crystal Reports
6 3 (1.28%) Oracle OWB
7 2 (0.85%) SQL Server 2000
7 2 (0.85%) SQL Server 2012
7 2 (0.85%) Relational Database
7 2 (0.85%) MySQL
8 1 (0.43%) RDBMS
8 1 (0.43%) BusinessObjects
8 1 (0.43%) Oracle Reports
8 1 (0.43%) DB2
8 1 (0.43%) OLAP
Development Applications
1 13 (5.53%) Visual Studio
1 13 (5.53%) Visual Studio Team System
2 8 (3.40%) Ant
2 8 (3.40%) Maven
3 2 (0.85%) PowerBuilder
4 1 (0.43%) Subversion
4 1 (0.43%) PVCS
General
1 13 (5.53%) Finance
2 5 (2.13%) Back Office
3 4 (1.70%) Retail
4 3 (1.28%) Games
4 3 (1.28%) Legal
5 2 (0.85%) Telecoms
6 1 (0.43%) Pharmaceutical
6 1 (0.43%) Electronics
6 1 (0.43%) Manufacturing
6 1 (0.43%) Law
6 1 (0.43%) Marketing
6 1 (0.43%) German Language
6 1 (0.43%) Polish Language
Libraries, Frameworks & Software Standards
1 34 (14.47%) .NET
2 32 (13.62%) XML
3 26 (11.06%) Web Services
4 19 (8.09%) WSDL
4 19 (8.09%) SOAP
5 12 (5.11%) J2EE
6 8 (3.40%) Spring
7 7 (2.98%) .NET Framework
8 5 (2.13%) HTML
9 4 (1.70%) COM+
10 3 (1.28%) EDI
11 2 (0.85%) WCF
11 2 (0.85%) Application Packaging
11 2 (0.85%) CSS
11 2 (0.85%) ODBC
12 1 (0.43%) ASP.NET
12 1 (0.43%) FIX Protocol
Miscellaneous
1 31 (13.19%) Analytical Skills
2 14 (5.96%) GIS
3 13 (5.53%) Management Information System
4 8 (3.40%) Cryptography
4 8 (3.40%) Blackberry
5 7 (2.98%) Data Centre
6 4 (1.70%) iPhone
6 4 (1.70%) iPad
7 3 (1.28%) Computer Science
7 3 (1.28%) Statistics
8 1 (0.43%) Mathematics
8 1 (0.43%) CMDB
8 1 (0.43%) Data Integration
8 1 (0.43%) DTV
8 1 (0.43%) NHS
8 1 (0.43%) Telematics
Operating Systems
1 114 (48.51%) Windows
2 24 (10.21%) Windows 7
3 21 (8.94%) Windows 8
3 21 (8.94%) UNIX
3 21 (8.94%) Windows Server 2008
4 16 (6.81%) Windows Server 2003
5 13 (5.53%) Windows XP
6 12 (5.11%) Linux
7 5 (2.13%) Windows Server 2012
8 3 (1.28%) AIX
9 1 (0.43%) Solaris
Processes & Methodologies
1 103 (43.83%) ITIL
2 27 (11.49%) CRM
3 14 (5.96%) Service Management
3 14 (5.96%) Asset Management
4 13 (5.53%) Disaster Recovery
5 11 (4.68%) Stakeholder Management
5 11 (4.68%) E-Commerce
5 11 (4.68%) Configuration Management
6 10 (4.26%) Business Intelligence
7 8 (3.40%) Project Management
7 8 (3.40%) Supplier Management
7 8 (3.40%) Problem Management
7 8 (3.40%) Continuous Improvement
8 7 (2.98%) Business Analysis
8 7 (2.98%) Root Cause Analysis
8 7 (2.98%) Unit Testing
8 7 (2.98%) Data Analysis
9 5 (2.13%) Time Management
9 5 (2.13%) Business Continuity
9 5 (2.13%) ETL
Programming Languages
1 82 (34.89%) SQL
2 22 (9.36%) C#
3 14 (5.96%) Java
4 13 (5.53%) T-SQL
4 13 (5.53%) PL/SQL
4 13 (5.53%) Shell Script
5 11 (4.68%) PowerShell
6 10 (4.26%) VBScript
7 9 (3.83%) VBA
8 7 (2.98%) Python
8 7 (2.98%) JavaScript
9 6 (2.55%) VB
10 3 (1.28%) VB.NET
10 3 (1.28%) C++
10 3 (1.28%) C
11 1 (0.43%) Bash Shell
11 1 (0.43%) PHP
Qualifications
1 24 (10.21%) Microsoft Certification
2 16 (6.81%) Degree
3 15 (6.38%) Security Cleared
4 13 (5.53%) ITIL Certification
5 12 (5.11%) ITIL Foundation Certificate
6 10 (4.26%) MOS
6 10 (4.26%) MCDST
7 9 (3.83%) SC Cleared
8 6 (2.55%) Cisco Certification
8 6 (2.55%) HND
9 5 (2.13%) MCSE
9 5 (2.13%) MCP
9 5 (2.13%) HNC
9 5 (2.13%) Avaya Certification
10 1 (0.43%) CCNA
10 1 (0.43%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 25 (10.64%) SLA
2 7 (2.98%) QA
3 2 (0.85%) ISO/IEC 27001
System Software
1 66 (28.09%) Active Directory
2 12 (5.11%) VMware Infrastructure
3 5 (2.13%) Hyper-V
4 2 (0.85%) Terminal Services
5 1 (0.43%) Samba
5 1 (0.43%) NFS
5 1 (0.43%) XenDesktop
5 1 (0.43%) vSphere
Systems Management
1 2 (0.85%) NetBackup
1 2 (0.85%) Backup Exec
2 1 (0.43%) vMotion
2 1 (0.43%) AirWatch
2 1 (0.43%) Oracle ZFS
2 1 (0.43%) OpenView
2 1 (0.43%) Tivoli Storage Manager
Vendors
1 89 (37.87%) Microsoft
2 31 (13.19%) Oracle
3 20 (8.51%) Citrix
4 17 (7.23%) VMware
5 12 (5.11%) Cisco
6 8 (3.40%) Sun
7 7 (2.98%) Avaya
8 5 (2.13%) Alterian
9 3 (1.28%) Siebel
9 3 (1.28%) Pegasus
9 3 (1.28%) Sage
9 3 (1.28%) Salesforce.com
9 3 (1.28%) IBM
10 2 (0.85%) Apple
10 2 (0.85%) Meraki
11 1 (0.43%) Mitel
11 1 (0.43%) Northgate
11 1 (0.43%) Civica
11 1 (0.43%) Splunk
11 1 (0.43%) Trustwave
Leeds, West Yorkshire
Staffline Express / Group
Salary: From £25,000 to £35,000 per annum
Posted: 1 hour ago
Elland, West Yorkshire
Global Technology Solutions Ltd
Salary: £25000 - £33250 per annum + benefits
Posted: Yesterday
Leeds, West Yorkshire
Net Talent
Posted: Yesterday
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £22000 - £25000 per annum + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 5 days ago
Leeds, West Yorkshire
Lockheed Martin
Posted: 7 days ago