The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Support Analyst
Rank 56 84 84
Rank change year-on-year
+28 0
Permanent jobs requiring a Support Analyst 136 92 66
As % of all permanent IT jobs located in West Yorkshire 3.817% 2.840% 2.188%
As % of the Job Titles category 4.037% 2.922% 2.259%
Number of salaries quoted 112 89 58
Average salary £28,000 £25,000 £30,000
Average salary % change year-on-year
+12.00% -16.66%
90% offered a salary of more than £21,000 £19,000 £21,850
10% offered a salary of more than £35,000 £31,150 £33,500
UK excluding London average salary £28,000 £30,000 £27,500
% change year-on-year
-6.66% +9.09%
All Job Titles
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3369 3148 2922
As % of all permanent IT jobs located in West Yorkshire 94.56% 97.16% 96.88%
Number of salaries quoted 2669 2603 2444
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.06%
90% offered a salary of more than £24,000 £23,000 £24,000
10% offered a salary of more than £50,000 £50,000 £49,750
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Support Analyst
Yorkshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

West Yorkshire Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the West Yorkshire region.

West Yorkshire Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the West Yorkshire region over the 3 months to 19 June 2013.

West Yorkshire Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the West Yorkshire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leeds +37 112 £30,000 +20.00% 6
Bradford +9 7 £23,000 +6.97% 2
Wakefield +2 7 £22,500 +4.65% 2
Huddersfield +8 4 £25,125 -16.25%
Pudsey - 4 £25,000 -
Halifax +5 3 £22,500 -25.00% 1
Castleford - 1 £24,500 -
Support Analyst
Yorkshire

Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the West Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 152 (48.72%) SQL
2 137 (43.91%) Windows
3 123 (39.42%) Microsoft
4 97 (31.09%) SQL Server
5 96 (30.77%) ITIL
6 95 (30.45%) MS Excel
7 61 (19.55%) SAN
8 60 (19.23%) Active Directory
9 49 (15.71%) MS Office
10 48 (15.38%) VMware
11 44 (14.10%) SLA
12 42 (13.46%) MS Exchange
13 41 (13.14%) SQL Server 2005
13 41 (13.14%) SQL Server 2008
14 39 (12.50%) Finance
15 38 (12.18%) CRM
15 38 (12.18%) VMware Infrastructure
16 37 (11.86%) Windows Server 2008
17 36 (11.54%) WAN
17 36 (11.54%) Windows XP
18 35 (11.22%) LAN
19 34 (10.90%) Linux
20 33 (10.58%) Internet
21 32 (10.26%) Windows Server 2003
21 32 (10.26%) .NET
22 31 (9.936%) Oracle
23 30 (9.615%) UNIX
24 29 (9.295%) IIS
24 29 (9.295%) Exchange Server 2010
25 28 (8.974%) T-SQL

Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the West Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 32 (10.26%) .NET
2 21 (6.731%) Web Services
3 14 (4.487%) EDI
4 11 (3.526%) HTML
5 10 (3.205%) COM+
5 10 (3.205%) XML
6 8 (2.564%) J2EE
7 7 (2.244%) JSP
7 7 (2.244%) Servlets
7 7 (2.244%) SOAP
8 6 (1.923%) ASP
8 6 (1.923%) WSDL
9 5 (1.603%) .NET Framework
10 3 (0.962%) ASP.NET
10 3 (0.962%) ADO
11 1 (0.321%) CGI
11 1 (0.321%) WebSphere
11 1 (0.321%) Software Packaging
Application Platforms
1 42 (13.46%) MS Exchange
2 29 (9.295%) IIS
2 29 (9.295%) Exchange Server 2010
3 22 (7.051%) Apache
4 16 (5.128%) Exchange Server 2007
5 9 (2.885%) SharePoint
6 7 (2.244%) Blackberry Enterprise Server
7 5 (1.603%) CMS
7 5 (1.603%) Exchange Server 2003
8 3 (0.962%) BizTalk Server
8 3 (0.962%) Drupal
9 2 (0.641%) Office Communications Server
9 2 (0.641%) SharePoint 2010
9 2 (0.641%) Tomcat
10 1 (0.321%) Oracle Workflow
10 1 (0.321%) ESB
Applications
1 95 (30.45%) MS Excel
2 49 (15.71%) MS Office
Business Applications
1 28 (8.974%) Dynamics CRM
2 13 (4.167%) Oracle EBS R12
2 13 (4.167%) Oracle EBS
3 11 (3.526%) SAP Payroll
3 11 (3.526%) SAP HR
4 10 (3.205%) Oracle 11i
4 10 (3.205%) Oracle ERP
4 10 (3.205%) Oracle Applications
5 8 (2.564%) Visualfiles
6 6 (1.923%) Agresso
7 5 (1.603%) SAP Oil and Gas
7 5 (1.603%) SAP HCM
8 4 (1.282%) Line 500
9 1 (0.321%) Dynamics AX
9 1 (0.321%) Oracle SCM
9 1 (0.321%) Sage 1000
9 1 (0.321%) Sage BI
Communications & Networking
1 61 (19.55%) SAN
2 36 (11.54%) WAN
3 35 (11.22%) LAN
4 33 (10.58%) Internet
5 24 (7.692%) Firewall
6 19 (6.090%) TCP/IP
7 17 (5.449%) VPN
8 15 (4.808%) DNS
9 14 (4.487%) VoIP
10 9 (2.885%) NAS
11 6 (1.923%) Cisco IOS
11 6 (1.923%) DHCP
11 6 (1.923%) SSL
12 5 (1.603%) IPsec
13 4 (1.282%) PBX
14 2 (0.641%) DEFINITY
15 1 (0.321%) IP Telephony
15 1 (0.321%) Wi-Fi
15 1 (0.321%) HTTPS
15 1 (0.321%) HTTP
Database & Business Intelligence
1 97 (31.09%) SQL Server
2 41 (13.14%) SQL Server 2005
2 41 (13.14%) SQL Server 2008
3 7 (2.244%) Crystal Reports
4 6 (1.923%) SQL Server 2012
4 6 (1.923%) SQL Server Integration Services
5 5 (1.603%) SQL Server 2000
6 4 (1.282%) DTS
6 4 (1.282%) RDBMS
6 4 (1.282%) SQL Server Reporting Services
7 3 (0.962%) MySQL
8 2 (0.641%) Oracle 11g
8 2 (0.641%) NoSQL
8 2 (0.641%) Oracle 8/8i
8 2 (0.641%) Oracle 10g
9 1 (0.321%) PostgreSQL
9 1 (0.321%) MS Access
9 1 (0.321%) Oracle Reports
Development Applications
1 4 (1.282%) JIRA
1 4 (1.282%) Visual Studio
2 2 (0.641%) Visual Studio Team System
3 1 (0.321%) Talend Open Studio
General
1 39 (12.50%) Finance
2 10 (3.205%) Retail
3 5 (1.603%) Telecoms
4 4 (1.282%) Legal
5 2 (0.641%) Manufacturing
5 2 (0.641%) Aerospace
6 1 (0.321%) Billing
Miscellaneous
1 14 (4.487%) Blackberry
2 8 (2.564%) Management Information System
3 7 (2.244%) Clustering
3 7 (2.244%) NHS
4 5 (1.603%) Replication
5 1 (0.321%) PKI
5 1 (0.321%) Thin Client
5 1 (0.321%) N-Tier
5 1 (0.321%) Fat Client
5 1 (0.321%) Mathematics
5 1 (0.321%) Computer Science
Operating Systems
1 137 (43.91%) Windows
2 37 (11.86%) Windows Server 2008
3 36 (11.54%) Windows XP
4 34 (10.90%) Linux
5 32 (10.26%) Windows Server 2003
6 30 (9.615%) UNIX
7 27 (8.654%) Windows Vista
8 20 (6.410%) Windows 7
9 12 (3.846%) Windows 2000
10 6 (1.923%) Windows 8
11 3 (0.962%) Windows Server 2012
12 2 (0.641%) CentOS
12 2 (0.641%) Apple iOS
13 1 (0.321%) Solaris
13 1 (0.321%) Mac OS
Processes & Methodologies
1 96 (30.77%) ITIL
2 38 (12.18%) CRM
3 24 (7.692%) E-Commerce
4 21 (6.731%) Continuous Improvement
4 21 (6.731%) Capacity Planning
5 19 (6.090%) Service Delivery
6 18 (5.769%) Service Management
7 15 (4.808%) ERP
8 14 (4.487%) Time Management
9 13 (4.167%) Problem Management
10 12 (3.846%) OO
11 11 (3.526%) Supplier Management
11 11 (3.526%) Logistics
11 11 (3.526%) Supply Chain Management
12 9 (2.885%) Disaster Recovery
12 9 (2.885%) Change Control
13 8 (2.564%) Software Deployment
13 8 (2.564%) Project Management
14 7 (2.244%) Data Entry
14 7 (2.244%) User Acceptance Testing
Programming Languages
1 152 (48.72%) SQL
2 28 (8.974%) T-SQL
3 18 (5.769%) Java
4 15 (4.808%) C#
5 13 (4.167%) PL/SQL
6 11 (3.526%) JavaScript
7 6 (1.923%) C++
8 5 (1.603%) VB.NET
8 5 (1.603%) PowerShell
9 4 (1.282%) VB
10 3 (0.962%) C
10 3 (0.962%) PHP
11 2 (0.641%) Shell Script
12 1 (0.321%) Perl
12 1 (0.321%) VBA
Qualifications
1 18 (5.769%) Microsoft Certification
2 14 (4.487%) Degree
3 10 (3.205%) ITIL Certification
3 10 (3.205%) Cisco Certification
4 7 (2.244%) CCNA
5 6 (1.923%) SC Cleared
5 6 (1.923%) Security Cleared
6 5 (1.603%) MCSE
7 4 (1.282%) Citrix Certification
8 3 (0.962%) CCNP
8 3 (0.962%) MCAD
8 3 (0.962%) MCSD
9 2 (0.641%) CCA
9 2 (0.641%) MCITP
9 2 (0.641%) MCDST
9 2 (0.641%) MOS
10 1 (0.321%) HND
Quality Assurance & Compliance
1 44 (14.10%) SLA
2 13 (4.167%) QA
3 4 (1.282%) COBIT
4 2 (0.641%) ISO/IEC 27001
System Software
1 60 (19.23%) Active Directory
2 38 (12.18%) VMware Infrastructure
3 14 (4.487%) XenApp
4 4 (1.282%) vSphere
5 3 (0.962%) XenDesktop
5 3 (0.962%) Citrix Presentation Server
5 3 (0.962%) Hyper-V
6 2 (0.641%) Terminal Server
6 2 (0.641%) Terminal Services
6 2 (0.641%) Oracle RMAN
7 1 (0.321%) VMware ESX
7 1 (0.321%) VMware ESXi
7 1 (0.321%) XenServer
Systems Management
1 11 (3.526%) SCCM
2 8 (2.564%) Norton AntiVirus
3 7 (2.244%) WSUS
4 4 (1.282%) Backup Exec
5 3 (0.962%) Tivoli Storage Manager
6 2 (0.641%) Data Guard
6 2 (0.641%) Systems Management Server (SMS)
6 2 (0.641%) OpenView
7 1 (0.321%) CA Wily
7 1 (0.321%) SCOM
Vendors
1 123 (39.42%) Microsoft
2 48 (15.38%) VMware
3 31 (9.936%) Oracle
4 21 (6.731%) Citrix
5 13 (4.167%) Cisco
6 12 (3.846%) SAP
7 10 (3.205%) CommVault
8 8 (2.564%) NetApp
8 8 (2.564%) Apple
9 7 (2.244%) Symantec
9 7 (2.244%) Business Objects
9 7 (2.244%) Kaspersky
10 6 (1.923%) Sage
11 5 (1.603%) CA
11 5 (1.603%) CheckPoint
12 4 (1.282%) ArcSight
12 4 (1.282%) SolarWinds
12 4 (1.282%) Red Hat
12 4 (1.282%) Juniper
12 4 (1.282%) Avaya
Leeds, West Yorkshire
Essential skills: -Helpdesk/support/customer facing experience -Aptitude for working in an analytical environment Desirable skills: -Experience of Visualfiles and SolCase products -Scripting experience If you feel that...
Harvey Nash plc
Salary: £20000 - £24000 per annum + Benefits
Posted: 14 June 2013
Wakefield, Yorkshire
A National Charity is looking to recruit an IT Support Analyst to join their existing team and to provide primary contact for support of all their locations. They...
Hays Specialist Recruitment
Salary: £16000.00 - £22000.00 per annum
Posted: 7 June 2013
Wakefield, Yorkshire
A National Charity is looking to recruit an IT Support Analyst to join their existing team and to provide primary contact for support of all their locations. They...
Hays Specialist Recruitment
Salary: £16000.00 - £22000.00 per annum + Benefits
Posted: 23 May 2013
Leeds, West Yorkshire
The successful Senior Service Support Analyst will come from a strong IT Support background, possessing good knowledge of all common Microsoft and apple products and applications... Strong understanding...
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 18 June 2013
Leeds, West Yorkshire
SLA... A logical approach to troubleshooting, diagnosing and resolving problems (technical and non-technical challenges in the business environment) Experience and understanding of Windows Server 2003/2008, Microsoft...
EMIS
Salary: Up to £23,000 per annum including shift allowance
Posted: 7 June 2013
Leeds, West Yorkshire
Jet2.com
Salary: Excellent
Posted: 17 June 2013
Leeds, West Yorkshire
set2recruit
Salary: From £20,000 to £35,000 per annum
Posted: 12 June 2013
Halifax, Yorkshire
IT Ventures Ltd
Salary: £23000 - £25000 per annum + Benefits
Posted: 1 June 2013
Bradford, Yorkshire, United Kingdom
Morrisons
Salary: Competitive + Benefits
Posted: 13 June 2013
Leeds, West Yorkshire
Searchability.co.uk
Salary: £22000 - £28000 per annum
Posted: 12 June 2013
Bradford, West Yorkshire
Spring Technology
Salary: £35000.00 - £45000.00 per annum + Bonus + Healthcare + Pension
Posted: 14 June 2013