The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 85 99 66
Rank change year-on-year
+14 -33
Permanent jobs requiring a Support Analyst 227 170 230
As % of all permanent IT jobs located in Yorkshire 3.19% 2.75% 3.73%
As % of the Job Titles category 3.30% 2.86% 3.85%
Number of salaries quoted 169 136 193
Average salary £25,000 £28,000 £26,000
Average salary % change year-on-year
-10.71% +7.69%
90% offered a salary of more than £20,550 £20,000 £18,000
10% offered a salary of more than £35,000 £37,500 £35,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6882 5940 5970
As % of all permanent IT jobs located in Yorkshire 96.71% 95.95% 96.76%
Number of salaries quoted 5703 4656 5005
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Yorkshire

Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Yorkshire region.

Support Analyst Salary Trend in Yorkshire

Support Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Yorkshire region over the 3 months to 22 December 2014.

Support Analyst Salary Histogram in Yorkshire

Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Yorkshire region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +5 179 £25,125 -10.26% 20
North Yorkshire +31 23 £25,000 -39.75% 4
South Yorkshire -16 16 £26,000 -4.58% 2
East Yorkshire -9 1 £31,500 -7.35%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 December 2014, IT jobs across the Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 269 (52.85%) Microsoft
2 210 (41.26%) Windows
3 197 (38.70%) SQL
4 191 (37.52%) ITIL
5 180 (35.36%) MS Excel
6 120 (23.58%) Active Directory
7 93 (18.27%) SQL Server
7 93 (18.27%) .NET
8 87 (17.09%) UNIX
9 75 (14.73%) C#
10 67 (13.16%) Linux
11 66 (12.97%) Management Information System
12 63 (12.38%) E-Commerce
12 63 (12.38%) MS Exchange
13 59 (11.59%) SLA
13 59 (11.59%) Windows 7
14 56 (11.00%) XML
15 55 (10.81%) Windows Server 2003
15 55 (10.81%) Windows Server 2008
16 54 (10.61%) MS Office
17 53 (10.41%) Apache
18 50 (9.82%) Incident Management
19 49 (9.63%) Citrix
20 48 (9.43%) Supplier Management
21 47 (9.23%) VMware
22 44 (8.64%) TCP/IP
23 43 (8.45%) LAN
24 41 (8.06%) Blackberry
25 40 (7.86%) Cisco
25 40 (7.86%) SAN

Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 December 2014, IT jobs across the Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 63 (12.38%) MS Exchange
2 53 (10.41%) Apache
3 30 (5.89%) SharePoint
4 19 (3.73%) BizTalk Server
5 11 (2.16%) Exchange Server 2010
6 10 (1.96%) SharePoint 2010
6 10 (1.96%) IIS
7 7 (1.38%) Exchange Server 2003
8 5 (0.98%) Blackberry Enterprise Server
9 4 (0.79%) Exchange Server 2007
9 4 (0.79%) GlassFish
9 4 (0.79%) Tomcat
9 4 (0.79%) SAS
9 4 (0.79%) Exchange Server 2013
10 3 (0.59%) JBoss
10 3 (0.59%) WebSphere
11 2 (0.39%) LiveLink
11 2 (0.39%) WebSphere Application Server
11 2 (0.39%) Lync
12 1 (0.20%) WebLogic
Applications
1 180 (35.36%) MS Excel
2 54 (10.61%) MS Office
3 7 (1.38%) MS Visio
4 3 (0.59%) MS PowerPoint
4 3 (0.59%) MS Project
5 2 (0.39%) Photoshop
Business Applications
1 20 (3.93%) Dynamics CRM
2 8 (1.57%) Agresso
3 4 (0.79%) Dynamics AX
4 3 (0.59%) Cerner Millennium
4 3 (0.59%) Dynamics NAV
5 2 (0.39%) Oracle EBS
5 2 (0.39%) Oracle Retail
6 1 (0.20%) BASE24
Communications & Networking
1 44 (8.64%) TCP/IP
2 43 (8.45%) LAN
3 40 (7.86%) SAN
4 38 (7.47%) WAN
5 32 (6.29%) Internet
6 31 (6.09%) Firewall
7 21 (4.13%) Network Security
8 17 (3.34%) Cisco IOS
9 16 (3.14%) DNS
10 12 (2.36%) VPN
10 12 (2.36%) VoIP
11 11 (2.16%) DHCP
12 10 (1.96%) DEFINITY
13 7 (1.38%) Wireless
14 5 (0.98%) Cisco ASA
15 4 (0.79%) Junos
15 4 (0.79%) ATM
15 4 (0.79%) SSL
16 3 (0.59%) PABX
16 3 (0.59%) iSCSI
Database & Business Intelligence
1 93 (18.27%) SQL Server
2 27 (5.30%) SQL Server Reporting Services
3 24 (4.72%) MySQL
4 22 (4.32%) SQL Server 2008
5 19 (3.73%) SQL Server 2005
6 16 (3.14%) SQL Server 2000
7 12 (2.36%) PostgreSQL
8 9 (1.77%) SQL Server Integration Services
9 6 (1.18%) Relational Database
10 5 (0.98%) Oracle Database
10 5 (0.98%) Data Warehouse
11 4 (0.79%) MS Access
11 4 (0.79%) SQL Server 2012
12 3 (0.59%) Oracle BI Publisher
13 2 (0.39%) IBM InfoSphere
13 2 (0.39%) DTS
13 2 (0.39%) DB2
13 2 (0.39%) Crystal Reports
13 2 (0.39%) Oracle Reports
14 1 (0.20%) RDBMS
Development Applications
1 25 (4.91%) Visual Studio
2 5 (0.98%) Visual Studio Team System
3 3 (0.59%) Oracle Forms
4 2 (0.39%) Toad
4 2 (0.39%) SQL Server Management Studio (SSMS)
5 1 (0.20%) ProC
5 1 (0.20%) JIRA
General
1 32 (6.29%) Finance
2 12 (2.36%) French Language
3 9 (1.77%) Retail
4 8 (1.57%) Manufacturing
5 7 (1.38%) Legal
6 6 (1.18%) Telecoms
7 3 (0.59%) Pharmaceutical
8 2 (0.39%) Aerospace
8 2 (0.39%) Advertising
8 2 (0.39%) Marketing
9 1 (0.20%) Banking
9 1 (0.20%) Front Office
Libraries, Frameworks & Software Standards
1 93 (18.27%) .NET
2 56 (11.00%) XML
3 27 (5.30%) HTML
4 24 (4.72%) CSS
5 23 (4.52%) Classic ASP
6 20 (3.93%) ASP.NET
7 18 (3.54%) jQuery
8 7 (1.38%) .NET Framework
9 4 (0.79%) J2EE
10 3 (0.59%) COM+
11 2 (0.39%) Web Services
11 2 (0.39%) WAP
12 1 (0.20%) WebSphere MQ
12 1 (0.20%) ADO
12 1 (0.20%) Application Packaging
12 1 (0.20%) WebSphere Message Broker
Miscellaneous
1 66 (12.97%) Management Information System
2 41 (8.06%) Blackberry
3 40 (7.86%) Analytical Skills
4 17 (3.34%) Statistics
5 7 (1.38%) NHS
6 6 (1.18%) Computer Science
6 6 (1.18%) Enterprise Software
7 4 (0.79%) Fat Client
7 4 (0.79%) Video Conferencing
7 4 (0.79%) IVR
7 4 (0.79%) Thin Client
8 3 (0.59%) Replication
8 3 (0.59%) PKI
8 3 (0.59%) Mathematics
8 3 (0.59%) User Experience
8 3 (0.59%) iPhone
9 2 (0.39%) FMCG
9 2 (0.39%) Clustering
9 2 (0.39%) Client/Server
9 2 (0.39%) EFT
Operating Systems
1 210 (41.26%) Windows
2 87 (17.09%) UNIX
3 67 (13.16%) Linux
4 59 (11.59%) Windows 7
5 55 (10.81%) Windows Server 2003
5 55 (10.81%) Windows Server 2008
6 26 (5.11%) Windows XP
7 14 (2.75%) Windows 8
8 11 (2.16%) Windows Server 2012
9 10 (1.96%) Android
10 7 (1.38%) Windows Vista
11 5 (0.98%) AIX
12 4 (0.79%) HPUX
12 4 (0.79%) Apple iOS
13 3 (0.59%) Windows 2000
13 3 (0.59%) Windows Mobile
13 3 (0.59%) Red Hat Enterprise Linux
13 3 (0.59%) Windows 2000 Server
14 2 (0.39%) Mac OS X
15 1 (0.20%) Solaris
Processes & Methodologies
1 191 (37.52%) ITIL
2 63 (12.38%) E-Commerce
3 50 (9.82%) Incident Management
4 48 (9.43%) Supplier Management
5 29 (5.70%) Service Management
6 27 (5.30%) CRM
7 22 (4.32%) Continuous Improvement
8 16 (3.14%) Disaster Recovery
9 14 (2.75%) Workflow
10 12 (2.36%) Business Continuity
10 12 (2.36%) Root Cause Analysis
10 12 (2.36%) Data Protection
11 11 (2.16%) Unit Testing
11 11 (2.16%) Mentoring
12 10 (1.96%) Service Delivery
12 10 (1.96%) Business Intelligence
13 9 (1.77%) Change Management
13 9 (1.77%) Time Management
14 8 (1.57%) ERP
15 6 (1.18%) Information Security
Programming Languages
1 197 (38.70%) SQL
2 75 (14.73%) C#
3 39 (7.66%) VB
4 33 (6.48%) T-SQL
5 23 (4.52%) JavaScript
6 13 (2.55%) PowerShell
7 12 (2.36%) VBA
8 9 (1.77%) Java
9 6 (1.18%) Perl
9 6 (1.18%) Bash Shell
10 5 (0.98%) C++
11 4 (0.79%) Shell Script
11 4 (0.79%) VB6
12 3 (0.59%) PL/SQL
13 2 (0.39%) VB.NET
14 1 (0.20%) PHP
Qualifications
1 31 (6.09%) Microsoft Certification
2 26 (5.11%) Degree
3 19 (3.73%) Cisco Certification
4 14 (2.75%) HND
4 14 (2.75%) MCSE
4 14 (2.75%) ITIL Foundation Certificate
5 13 (2.55%) HNC
6 10 (1.96%) MCP
6 10 (1.96%) Avaya Certification
7 8 (1.57%) CCNA
7 8 (1.57%) Security Cleared
8 7 (1.38%) A+ Certification
9 6 (1.18%) CCNP
10 5 (0.98%) MOS
10 5 (0.98%) MCDST
11 4 (0.79%) VMware Certified Professional (VCP)
12 3 (0.59%) Network+ Certification
12 3 (0.59%) MCSA
12 3 (0.59%) SC Cleared
13 2 (0.39%) MCITP
Quality Assurance & Compliance
1 59 (11.59%) SLA
2 4 (0.79%) ISO/IEC 27001
2 4 (0.79%) QA
3 1 (0.20%) BS7799
System Software
1 120 (23.58%) Active Directory
2 25 (4.91%) VMware Infrastructure
3 17 (3.34%) XenApp
4 13 (2.55%) Hyper-V
5 12 (2.36%) XenServer
5 12 (2.36%) XenDesktop
6 5 (0.98%) VMware Server
7 4 (0.79%) VMware Workstation
7 4 (0.79%) vSphere
8 2 (0.39%) Terminal Server
9 1 (0.20%) Xen
9 1 (0.20%) Firmware
9 1 (0.20%) UAG
9 1 (0.20%) VMware ESXi
Systems Management
1 9 (1.77%) SCCM
2 6 (1.18%) SCOM
3 5 (0.98%) NetBackup
4 4 (0.79%) WSUS
5 3 (0.59%) Forefront Identity Manager
5 3 (0.59%) OpenView
5 3 (0.59%) Tivoli
6 1 (0.20%) Norton AntiVirus
6 1 (0.20%) Backup Exec
6 1 (0.20%) Nessus
Vendors
1 269 (52.85%) Microsoft
2 49 (9.63%) Citrix
3 47 (9.23%) VMware
4 40 (7.86%) Cisco
5 28 (5.50%) Oracle
6 27 (5.30%) Avaya
7 12 (2.36%) Sybase
8 9 (1.77%) Dell
8 9 (1.77%) Sage
9 8 (1.57%) Pegasus
9 8 (1.57%) HP
10 7 (1.38%) Apple
11 6 (1.18%) NetApp
12 5 (0.98%) Pega
12 5 (0.98%) Verint
13 4 (0.79%) Kofax
13 4 (0.79%) RedPrairie
13 4 (0.79%) Alterian
13 4 (0.79%) JDA
13 4 (0.79%) IBM
Bingley, West Yorkshire
Elevate Recruitment
Salary: From £25,000 to £35,000 per annum + benefits
Posted: 17 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £28000 per annum + Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Integrity IT Solutions
Salary: £24,000 per annum
Posted: 2 days ago
Halifax, West Yorkshire
Global Technology Solutions Ltd
Salary: £25000 - £25500 per annum + benefits
Posted: 3 days ago
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Wetherby, West Yorkshire
4it Recruitment Ltd
Salary: Up to £22,000 per annum
Posted: 4 days ago
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Sheffield, Yorkshire
The SmartList
Salary: £25000 - £35000 DOE
Posted: 4 days ago
York
Searchability
Salary: £25000 - £35000 per annum
Posted: 5 days ago
Huddersfield, West Yorkshire
Fruition IT Resources Limited
Salary: £26000 - £30000 per annum + benefits
Posted: 5 days ago
Shipley, West Yorkshire
Incommunities
Salary: From £31,160 to £34,894 per annum + 2 hours overtime each week
Posted: 5 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 5 days ago
Leeds, West Yorkshire
Evolution Recruitment Solutions
Salary: 25,000
Posted: 5 days ago
Sheffield, South Yorkshire
ARC IT Recruitment Ltd
Posted: 5 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: Up to £42,000 per annum + benefits including Free Parking + Canteen
Posted: 5 days ago
Leeds, West Yorkshire
Amsys
Salary: Up to £27,000 per annum
Posted: 11 days ago
West Yorkshire
Venn Group - UK
Salary: 24000-27000 Per Annum
Posted: 12 days ago
Leeds
Computer Futures
Salary: £30000 - £40000 per annum + competitive
Posted: 12 days ago
Bradford
Blue Town Online
Salary: £17.5k per year
Posted: 12 days ago