Support Analyst Jobs in Yorkshire
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Support Analyst
Rank 67 76 80
Rank change year-on-year
+9 +4
Permanent jobs requiring a Support Analyst 202 166 140
As % of all permanent IT jobs located in Yorkshire 3.647% 3.183% 2.792%
As % of the Job Titles category 3.822% 3.287% 2.904%
Number of salaries quoted 180 142 123
Average salary £26,500 £26,250 £27,500
Average salary % change year-on-year
+0.95% -4.54%
90% offered a salary of more than £20,000 £20,000 £19,000
10% offered a salary of more than £35,000 £37,500 £32,500
UK excluding London average salary £27,500 £29,500 £27,500
% change year-on-year
-6.77% +7.27%
All Job Titles
Yorkshire
Permanent IT job ads with a match in the
Job Titles category		 5285 5050 4821
As % of all permanent IT jobs located in Yorkshire 95.41% 96.84% 96.15%
Number of salaries quoted 4205 4200 4068
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.05%
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
England

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Yorkshire Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Yorkshire region.

Yorkshire Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Yorkshire region over the 3 months to 17 May 2013.

Yorkshire Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Yorkshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
West Yorkshire +30 155 £27,500 +19.56%
North Yorkshire -20 26 £25,000 -10.71%
South Yorkshire -4 15 £24,000 -7.69%
East Yorkshire - 2 £23,500 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 201 (44.87%) Windows
2 189 (42.19%) SQL
3 178 (39.73%) Microsoft
4 120 (26.79%) SQL Server
5 116 (25.89%) ITIL
6 115 (25.67%) MS Excel
7 98 (21.88%) Active Directory
8 91 (20.31%) MS Office
9 82 (18.30%) VMware
10 77 (17.19%) Finance
10 77 (17.19%) SAN
11 73 (16.29%) MS Exchange
12 65 (14.51%) Windows XP
13 63 (14.06%) LAN
14 61 (13.62%) WAN
15 58 (12.95%) Linux
15 58 (12.95%) VMware Infrastructure
16 53 (11.83%) SLA
17 49 (10.94%) TCP/IP
17 49 (10.94%) Internet
17 49 (10.94%) SQL Server 2008
18 47 (10.49%) SQL Server 2005
18 47 (10.49%) Windows Server 2003
19 46 (10.27%) Oracle
20 45 (10.04%) IIS
20 45 (10.04%) Windows Server 2008
21 43 (9.598%) T-SQL
22 42 (9.375%) UNIX
22 42 (9.375%) Firewall
23 41 (9.152%) CRM

Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 33 (7.366%) .NET
2 30 (6.696%) Web Services
3 17 (3.795%) COM+
4 16 (3.571%) XML
5 14 (3.125%) HTML
6 13 (2.902%) J2EE
6 13 (2.902%) SOAP
6 13 (2.902%) EDI
7 12 (2.679%) WSDL
8 10 (2.232%) JSP
8 10 (2.232%) Servlets
9 9 (2.009%) .NET Framework
10 6 (1.339%) ASP.NET
11 4 (0.893%) ASP
12 3 (0.670%) ADO
13 2 (0.446%) WebSphere
13 2 (0.446%) Memcached
14 1 (0.223%) WCF
14 1 (0.223%) Lucene
14 1 (0.223%) Ajax
Application Platforms
1 73 (16.29%) MS Exchange
2 45 (10.04%) IIS
3 32 (7.143%) Exchange Server 2010
4 29 (6.473%) Apache
5 24 (5.357%) SharePoint
6 21 (4.688%) Exchange Server 2003
6 21 (4.688%) Exchange Server 2007
7 10 (2.232%) Blackberry Enterprise Server
8 9 (2.009%) Lotus Notes
9 5 (1.116%) CMS
9 5 (1.116%) Office Communications Server
10 3 (0.670%) SharePoint 2010
10 3 (0.670%) Tomcat
10 3 (0.670%) BizTalk Server
11 2 (0.446%) WebLogic
11 2 (0.446%) Drupal
12 1 (0.223%) SharePoint Server
12 1 (0.223%) ESB
Applications
1 115 (25.67%) MS Excel
2 91 (20.31%) MS Office
3 8 (1.786%) SmartSuite
4 2 (0.446%) MS Project
Business Applications
1 27 (6.027%) Dynamics CRM
2 12 (2.679%) Oracle EBS
2 12 (2.679%) Oracle EBS R12
3 11 (2.455%) SAP HR
3 11 (2.455%) SAP Payroll
4 9 (2.009%) Oracle 11i
4 9 (2.009%) Oracle ERP
4 9 (2.009%) Oracle Applications
5 6 (1.339%) Agresso
6 5 (1.116%) Visualfiles
6 5 (1.116%) SAP HCM
7 4 (0.893%) SAP Oil and Gas
7 4 (0.893%) Line 500
8 2 (0.446%) Dynamics AX
8 2 (0.446%) ResourceLink
9 1 (0.223%) Bond Adapt
9 1 (0.223%) Sage 1000
9 1 (0.223%) Sage BI
9 1 (0.223%) Dynamics NAV
9 1 (0.223%) Oracle SCM
Communications & Networking
1 77 (17.19%) SAN
2 63 (14.06%) LAN
3 61 (13.62%) WAN
4 49 (10.94%) TCP/IP
4 49 (10.94%) Internet
5 42 (9.375%) Firewall
6 38 (8.482%) VPN
7 31 (6.920%) VoIP
8 30 (6.696%) DNS
9 16 (3.571%) Wi-Fi
10 13 (2.902%) RTP
10 13 (2.902%) Network Security
11 10 (2.232%) DHCP
12 9 (2.009%) NAS
13 5 (1.116%) SSL
14 4 (0.893%) PBX
14 4 (0.893%) Cisco ASA
14 4 (0.893%) Cisco IOS
15 3 (0.670%) Cisco PIX
15 3 (0.670%) IPsec
Database & Business Intelligence
1 120 (26.79%) SQL Server
2 49 (10.94%) SQL Server 2008
3 47 (10.49%) SQL Server 2005
4 14 (3.125%) MySQL
5 13 (2.902%) Crystal Reports
6 11 (2.455%) SQL Server Integration Services
6 11 (2.455%) SQL Server Reporting Services
7 7 (1.563%) Oracle 8/8i
7 7 (1.563%) RDBMS
8 6 (1.339%) SQL Server 2012
9 4 (0.893%) DTS
10 3 (0.670%) MS Access
10 3 (0.670%) SQL Server Analysis Services
10 3 (0.670%) SQL Server 2000
11 1 (0.223%) PostgreSQL
11 1 (0.223%) Oracle Reports
11 1 (0.223%) Oracle 10g
Development Applications
1 15 (3.348%) Visual Studio
2 9 (2.009%) Visual Studio Team System
3 6 (1.339%) JIRA
4 5 (1.116%) WebLOAD
5 1 (0.223%) MSI
5 1 (0.223%) Talend Open Studio
General
1 77 (17.19%) Finance
2 15 (3.348%) Telecoms
3 9 (2.009%) Retail
4 7 (1.563%) Legal
5 4 (0.893%) Local Government
6 2 (0.446%) Manufacturing
6 2 (0.446%) Aerospace
7 1 (0.223%) Law
7 1 (0.223%) Banking
7 1 (0.223%) Marketing
7 1 (0.223%) Billing
Miscellaneous
1 13 (2.902%) Blackberry
2 12 (2.679%) Clustering
3 7 (1.563%) Management Information System
4 5 (1.116%) Client/Server
4 5 (1.116%) NHS
4 5 (1.116%) Firmware
5 4 (0.893%) N-Tier
5 4 (0.893%) Replication
6 3 (0.670%) Fat Client
6 3 (0.670%) Thin Client
7 1 (0.223%) IVR
7 1 (0.223%) PKI
7 1 (0.223%) Web 2.0
7 1 (0.223%) Mathematics
7 1 (0.223%) Computer Science
7 1 (0.223%) Cloud Computing
Operating Systems
1 201 (44.87%) Windows
2 65 (14.51%) Windows XP
3 58 (12.95%) Linux
4 47 (10.49%) Windows Server 2003
5 45 (10.04%) Windows Server 2008
6 42 (9.375%) UNIX
7 36 (8.036%) Windows 7
8 30 (6.696%) Windows Vista
9 20 (4.464%) Windows 2000
10 14 (3.125%) CentOS
11 11 (2.455%) Mac OS
12 9 (2.009%) AIX
13 8 (1.786%) OS/400
13 8 (1.786%) Windows 2000 Server
14 6 (1.339%) Windows 8
15 5 (1.116%) Windows Server 2012
15 5 (1.116%) Red Hat Enterprise Linux
16 2 (0.446%) Apple iOS
17 1 (0.223%) Mac OS X
17 1 (0.223%) Solaris
Processes & Methodologies
1 116 (25.89%) ITIL
2 41 (9.152%) CRM
3 30 (6.696%) Capacity Planning
4 28 (6.250%) Continuous Improvement
5 26 (5.804%) Time Management
6 25 (5.580%) Service Delivery
7 24 (5.357%) Service Management
8 22 (4.911%) Problem Management
9 21 (4.688%) E-Commerce
10 20 (4.464%) OO
11 17 (3.795%) ERP
12 16 (3.571%) Disaster Recovery
13 14 (3.125%) Systems Analysis
13 14 (3.125%) Logistics
14 13 (2.902%) Load Balancing
15 12 (2.679%) Change Control
15 12 (2.679%) Business Analysis
16 10 (2.232%) Supplier Management
16 10 (2.232%) Supply Chain Management
17 9 (2.009%) Incident Management
Programming Languages
1 189 (42.19%) SQL
2 43 (9.598%) T-SQL
3 35 (7.813%) Java
4 24 (5.357%) C#
5 15 (3.348%) PHP
6 14 (3.125%) PL/SQL
6 14 (3.125%) JavaScript
7 13 (2.902%) C++
8 12 (2.679%) PowerShell
9 8 (1.786%) C
10 6 (1.339%) VB
11 5 (1.116%) VBA
12 2 (0.446%) Shell Script
13 1 (0.223%) Python
13 1 (0.223%) VB.NET
13 1 (0.223%) Perl
Qualifications
1 27 (6.027%) Microsoft Certification
2 19 (4.241%) Degree
3 17 (3.795%) ITIL Certification
4 14 (3.125%) Cisco Certification
5 9 (2.009%) CCNA
5 9 (2.009%) MCSE
6 7 (1.563%) MCITP
7 6 (1.339%) MCP
8 5 (1.116%) MCAD
8 5 (1.116%) MCSD
8 5 (1.116%) MCDST
9 4 (0.893%) SC Cleared
9 4 (0.893%) Security Cleared
10 3 (0.670%) MOS
10 3 (0.670%) CCNP
11 2 (0.446%) HND
12 1 (0.223%) MCSA
12 1 (0.223%) HNC
12 1 (0.223%) MCTS
12 1 (0.223%) Citrix Certification
Quality Assurance & Compliance
1 53 (11.83%) SLA
2 13 (2.902%) QA
3 4 (0.893%) COBIT
4 3 (0.670%) ISO/IEC 27001
System Software
1 98 (21.88%) Active Directory
2 58 (12.95%) VMware Infrastructure
3 12 (2.679%) XenApp
4 7 (1.563%) vSphere
5 6 (1.339%) Hyper-V
5 6 (1.339%) VMware ESX
6 5 (1.116%) Terminal Server
6 5 (1.116%) Forefront TMG
7 3 (0.670%) Citrix Presentation Server
7 3 (0.670%) Terminal Services
8 2 (0.446%) Squid
8 2 (0.446%) Xen
9 1 (0.223%) ISA Server
9 1 (0.223%) VMware ESXi
9 1 (0.223%) XenServer
9 1 (0.223%) XenDesktop
Systems Management
1 12 (2.679%) Norton AntiVirus
2 7 (1.563%) WSUS
2 7 (1.563%) SCCM
3 6 (1.339%) Backup Exec
4 5 (1.116%) Tivoli Storage Manager
5 3 (0.670%) SCOM
5 3 (0.670%) Symantec Enterprise Vault
6 2 (0.446%) OpenView
7 1 (0.223%) CA Wily
7 1 (0.223%) Systems Management Server (SMS)
7 1 (0.223%) Nagios
Vendors
1 178 (39.73%) Microsoft
2 82 (18.30%) VMware
3 46 (10.27%) Oracle
4 37 (8.259%) Cisco
5 35 (7.813%) Citrix
6 23 (5.134%) Red Hat
7 13 (2.902%) McAfee
7 13 (2.902%) SAP
8 12 (2.679%) CommVault
9 11 (2.455%) Symantec
10 9 (2.009%) Lotus
10 9 (2.009%) Avaya
10 9 (2.009%) Sophos
11 7 (1.563%) Kaspersky
11 7 (1.563%) NetApp
12 6 (1.339%) Sage
13 5 (1.116%) Apple
13 5 (1.116%) Altiris
13 5 (1.116%) Cognos
13 5 (1.116%) Business Objects
IT Application Support Analyst / SQL Support Analyst, Leeds Yorkshire
Leeds, West Yorkshire
IT APPLICATION SUPPORT ANALYST / SQL SUPPORT ANALYST / IT SUPPORT ANALYST / 2ND LINE / 3RD LINE / SQL SERVER... You will have strong support skills (2nd - 3rd line), with particularly strong...
Cloud Computing International
Salary: From £27,000 to £32,000 per annum plus bens
Posted: 13 May 2013
Support Analyst/ Service Desk Analyst
Ripon, Yorkshire
My North Yorkshire based client is currently looking for a Trainee Support Analyst/ Service Desk Analyst with a background within Customer Service and/or HelpdeskYou will be working...
IQ Resourcing
Salary: £15000 - £18000 per annum
Posted: 14 May 2013
Support analyst
Leeds, West Yorkshire
Essential skills: -Helpdesk/support/customer facing experience -Aptitude for working in an analytical environment Desirable skills: -Experience of Visualfiles and SolCase products -Scripting experience If you feel that...
Harvey Nash plc
Salary: £20000 - £24000 per annum + Benefits
Posted: 17 May 2013
Application Support Analyst
West Yorkshire
This role will involve recording and responding to incident requests from business, clients, suppliers and service teams.This is an opportunity to join a company which is at...
Salary: £25000 - £28000 per annum + benefits + structured career path
Posted: 26 April 2013
Service Desk Support Engineer, Helpdesk Analyst
Leeds, West Yorkshire
Desirable qualities/experience: - Microsoft Windows XP, Windows 7 - Active Directory - Understanding of servers and networking hardware - Printer configuration & troubleshooting - Microsoft Office (Outlook) Good organisation and excellent communication skills...
Sanderson
Salary: £18000 - £20000 per annum + great benefits
Posted: 3 May 2013
Senior Service Support Analyst - ITIL / Windows / Apple - Urgent
Leeds, West Yorkshire
The successful Senior Service Support Analyst will come from a strong IT Support background, possessing good knowledge of all common Microsoft and apple products and applications... Strong understanding...
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 14 May 2013
Trainee IT Support Analyst/Helpdesk Support - Nr Harrogate
North Yorkshire
Trainee IT Support Analyst/Helpdesk Support -(IT/Windows) - Nr Harrogate, North Yorkshire... Key Skills: * Customer service experience * Good telephone manner * IT knowledge - Windows * Strong ability to learn * Team...
Mortimer Spinks
Salary: £15000 - £18000 per annum
Posted: 13 May 2013
Application Support Analyst
Leeds, West Yorkshire
A varied role, your main responsibilities will include: *Support and Maintenance of complex software applications *Problem resolution *Work with the development teams to improve systems and services *Provide...
Fruition IT Resources Limited
Salary: £28000 - £30000 per annum + oncall, good benefits
Posted: 16 May 2013
Application Support Analyst - £30,000 - Leeds - Consultancy
Leeds, Yorkshire
SQL... Application Support Analyst - Key Skills -Experience supporting either SQL databases or Java Applications is essential -Working with best practice frameworks such as ITIL, COBIT or CMMI -Experience...
Hudson
Salary: £25000 - £35000 per annum + Excellent benefits
Posted: 14 May 2013
Application Support Analyst
Leeds, West Yorkshire
A basic understanding of classic ASP, VB.net (Frameworks 2.0, 3.0, 3.5,4.0) *A basic understanding of Xml and web based technologies. *A good...
Fruition IT Resources Limited
Posted: 13 May 2013
Support Analyst/Technical Specialist
Castleford (M62), West Yorkshire
My client, a leader in their chosen field are seeking additional technical resource to add to their already enviable team. Working with clients in both sectors, a continual...
inTalent
Salary: Upto £27K + benefits
Posted: 18 May 2013
Application Support Analyst
Leeds, West Yorkshire
My client a global leader in their field requires an application support analyst who is familiar and comfortable with Java. Building on previous support experience you will be...
set2recruit
Salary: From £0 to £28,000 per annum
Posted: 17 May 2013
Service Support Analyst
Leeds, West Yorkshire
About William Hill. It’s no surprise we’re known as the Home of Betting. Here at William Hill, we have a long and proud history. Founded in...
William Hill
Salary: Competitive
Posted: 26 April 2013
Senior Desktop Support Analyst / SCCM
Leeds, West Yorkshire
Specialising with Windows desktop related IT services and SCCM, you will promote customer service excellence, add input into and delivery of the desktop roadmap and translate end user...
4it Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 16 May 2013
Application Management and Support Analyst
Leeds, Yorkshire
Essential experience includes: Minimum of 2 years' experience within a service level driven environmentExperience of supporting .NET (C# or C++), COM+ applicationsSolid understanding of Internet Technologies including IIS5,...
E-Resourcing
Salary: £25000 - £30000 per annum
Posted: 24 April 2013
Infrastructure Support Analyst Windows, Citrix,
Huddersfield, West Yorkshire
You will need to have experience of supporting 200+ servers and ideally have strong experience with Windows (Server 2003/2008), Active Directory, IIS, SQL Server (2005, SQL Server...
Spring Technology
Salary: £27000.00 - £28500 per annum + 25 days Holidays
Posted: 16 May 2013
oracle Functional Support Analyst, r12,11i
Leeds, Yorkshire
oracle Functional Support AnalystMy client provides support to over 30 clients who operate in many countries worldwide... With the number of clients that they have the role is...
Sovereign Business Resource
Salary: £40000 - £45000 per annum + Pension, Private Healthcare
Posted: 18 May 2013
ICT Network Support Analyst
Leeds, West Yorkshire
The Trust is looking for the basic requirements to be met by candidates wishing to apply; a minimum of 2-3 years experience of working in a large...
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £26000.00 per annum + Benefits
Posted: 14 May 2013
ICT Network Support Analyst
Leeds, Yorkshire
Using their existing knowledge of LAN/WAN communications the new recruit would be responsible for ensuring the numerous clinical and administrative applications are able to function efficiently and...
Hays Specialist Recruitment
Salary: £22000.00 - £26000.00 per annum + Benefits
Posted: 15 May 2013
Network Support Analyst (Linux, Cisco)
Ripon, North Yorkshire
First Line Support, Second Line Support, linux operating systems, servers, networks, RedHat, CentOS, VPNs, Cisco, IP addressing, TCP / IP networking, network security, VoIP, SIP, RTP, Oracle, MySQL, PHP.
Harvey Nash plc
Salary: £20000 - £30000 per annum + excellent benefits
Posted: 17 May 2013
ICT Network Support Analyst
East Riding of Yorkshire
Using their existing knowledge of LAN/WAN communications the ICT Network support analyst would be responsible for ensuring the numerous clinical and administrative applications are able to function...
Sand Resources
Salary: £20000 - £25000 per annum + Benefits
Posted: 15 May 2013
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Last Updated Friday 17 May 2013
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