The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 102 66 80
Rank change year-on-year
-36 +14
Permanent jobs requiring a Support Analyst 181 205 181
As % of all permanent IT jobs located in Yorkshire 2.43% 3.56% 3.21%
As % of the Job Titles category 2.54% 3.72% 3.30%
Number of salaries quoted 165 187 159
Average salary £27,000 £26,000 £26,000
Average salary % change year-on-year
+3.84% -
90% offered a salary of more than £19,500 £20,000 £19,000
10% offered a salary of more than £35,000 £35,000 £36,000
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7134 5515 5482
As % of all permanent IT jobs located in Yorkshire 95.73% 95.78% 97.22%
Number of salaries quoted 5654 4356 4609
Average salary £37,500 £35,000 £34,500
Average salary % change year-on-year
+7.14% +1.44%
90% offered a salary of more than £24,000 £22,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Support Analyst
England

Support Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Yorkshire

Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Yorkshire region.

Support Analyst Salary Trend in Yorkshire

Support Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Yorkshire region over the 3 months to 24 April 2014.

Support Analyst Salary Histogram in Yorkshire

Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Yorkshire region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
West Yorkshire -26 150 £27,000 -1.81% 8
North Yorkshire -39 16 £32,250 +34.37% 5
South Yorkshire -10 11 £21,500 -15.68%
East Yorkshire -7 5 £41,500 +53.70% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 April 2014, IT jobs across the Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 201 (53.60%) Windows
2 164 (43.73%) Microsoft
3 144 (38.40%) Active Directory
4 118 (31.47%) MS Excel
4 118 (31.47%) ITIL
5 97 (25.87%) MS Office
6 90 (24.00%) SQL
7 82 (21.87%) SLA
8 76 (20.27%) VMware
9 73 (19.47%) Windows Server 2008
10 70 (18.67%) SQL Server
11 61 (16.27%) Windows Server 2003
12 60 (16.00%) Citrix
13 59 (15.73%) Finance
13 59 (15.73%) VMware Infrastructure
14 56 (14.93%) LAN
15 55 (14.67%) Cisco
16 50 (13.33%) WAN
17 49 (13.07%) Firewall
18 48 (12.80%) TCP/IP
19 47 (12.53%) Linux
20 43 (11.47%) MS Exchange
21 42 (11.20%) DNS
21 42 (11.20%) Internet
22 41 (10.93%) Microsoft Certification
22 41 (10.93%) Windows 7
23 40 (10.67%) Windows XP
23 40 (10.67%) UNIX
24 38 (10.13%) SCCM
25 35 (9.33%) VPN

Support Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 24 April 2014, IT jobs across the Yorkshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (11.47%) MS Exchange
2 25 (6.67%) IIS
3 20 (5.33%) SharePoint
4 17 (4.53%) Exchange Server 2010
5 13 (3.47%) Apache
6 12 (3.20%) Exchange Server 2007
7 10 (2.67%) Blackberry Enterprise Server
8 9 (2.40%) SharePoint 2013
8 9 (2.40%) BizTalk Server
9 7 (1.87%) WebLogic
10 6 (1.60%) IBM HTTP Server
11 5 (1.33%) WebSphere
11 5 (1.33%) Tomcat
12 4 (1.07%) SharePoint 2010
12 4 (1.07%) Lync
13 3 (0.80%) Exchange Server 2003
13 3 (0.80%) SharePoint Server
14 2 (0.53%) CICS
14 2 (0.53%) IBM Notes
14 2 (0.53%) SAS
Applications
1 118 (31.47%) MS Excel
2 97 (25.87%) MS Office
3 3 (0.80%) PrintSoft PReS
4 2 (0.53%) SPSS
4 2 (0.53%) AutoCAD
5 1 (0.27%) MS Visio
Business Applications
1 14 (3.73%) Agresso
2 8 (2.13%) Dynamics CRM
3 6 (1.60%) Summit
4 3 (0.80%) SAP EHS
4 3 (0.80%) SAP SD
5 2 (0.53%) Dynamics AX
5 2 (0.53%) Siebel Analytics
6 1 (0.27%) Exstream
6 1 (0.27%) Oracle Applications
6 1 (0.27%) SAP MM
6 1 (0.27%) SAP WM
Cloud Services
1 18 (4.80%) Office 365
Communications & Networking
1 56 (14.93%) LAN
2 50 (13.33%) WAN
3 49 (13.07%) Firewall
4 48 (12.80%) TCP/IP
5 42 (11.20%) DNS
5 42 (11.20%) Internet
6 35 (9.33%) VPN
7 30 (8.00%) DHCP
8 25 (6.67%) Cisco ASA
9 24 (6.40%) Cisco IOS
10 17 (4.53%) SAN
11 9 (2.40%) NAS
12 8 (2.13%) IMAP4
13 4 (1.07%) FTP
13 4 (1.07%) HTTP
13 4 (1.07%) VLAN
14 3 (0.80%) MPLS
15 2 (0.53%) Intranet
15 2 (0.53%) SSL
15 2 (0.53%) DEFINITY
Database & Business Intelligence
1 70 (18.67%) SQL Server
2 18 (4.80%) SQL Server 2005
2 18 (4.80%) SQL Server 2008
3 11 (2.93%) DB2
4 9 (2.40%) SQL Server Integration Services
4 9 (2.40%) SQL Server Reporting Services
5 7 (1.87%) Relational Database
6 6 (1.60%) Oracle Database
7 5 (1.33%) RDBMS
8 3 (0.80%) SQL Server 2000
9 2 (0.53%) Data Warehouse
9 2 (0.53%) MySQL
9 2 (0.53%) SAS Enterprise Guide
9 2 (0.53%) SAS Enterprise Miner
9 2 (0.53%) Oracle BI EE
10 1 (0.27%) SQL Server Analysis Services
10 1 (0.27%) Hadoop
10 1 (0.27%) SQL Server 2012
10 1 (0.27%) Informix
10 1 (0.27%) Oracle Reports
Development Applications
1 12 (3.20%) InstallShield
2 3 (0.80%) Visual Studio
3 1 (0.27%) Eclipse
General
1 59 (15.73%) Finance
2 15 (4.00%) Retail
3 10 (2.67%) Legal
4 6 (1.60%) Banking
4 6 (1.60%) Retail Banking
5 4 (1.07%) Telecoms
6 3 (0.80%) French Language
6 3 (0.80%) Advertising
7 2 (0.53%) Law
7 2 (0.53%) Marketing
8 1 (0.27%) Automotive
8 1 (0.27%) Manufacturing
Libraries, Frameworks & Software Standards
1 27 (7.20%) Web Services
2 23 (6.13%) .NET
3 17 (4.53%) XML
4 12 (3.20%) SOAP
4 12 (3.20%) Middleware
4 12 (3.20%) WSDL
5 9 (2.40%) Software Packaging
6 8 (2.13%) HTML
7 5 (1.33%) J2EE
7 5 (1.33%) CSS
8 3 (0.80%) Classic ASP
8 3 (0.80%) ASP.NET
9 2 (0.53%) jQuery
10 1 (0.27%) Spring
10 1 (0.27%) Hibernate
10 1 (0.27%) JDBC
Miscellaneous
1 21 (5.60%) Blackberry
2 18 (4.80%) Management Information System
3 10 (2.67%) Clustering
4 6 (1.60%) Enterprise Storage
5 5 (1.33%) Client/Server
6 4 (1.07%) Mainframe
6 4 (1.07%) Video Conferencing
7 3 (0.80%) Computer Science
7 3 (0.80%) AS400
8 2 (0.53%) Device Driver
8 2 (0.53%) iSeries
8 2 (0.53%) Statistics
9 1 (0.27%) FMCG
9 1 (0.27%) Fat Client
9 1 (0.27%) Smartphone
9 1 (0.27%) Mathematics
9 1 (0.27%) GIS
9 1 (0.27%) VLE
9 1 (0.27%) Firmware
9 1 (0.27%) Thin Client
Operating Systems
1 201 (53.60%) Windows
2 73 (19.47%) Windows Server 2008
3 61 (16.27%) Windows Server 2003
4 47 (12.53%) Linux
5 41 (10.93%) Windows 7
6 40 (10.67%) Windows XP
6 40 (10.67%) UNIX
7 17 (4.53%) Windows 8
8 11 (2.93%) Windows Server 2012
9 8 (2.13%) Solaris
9 8 (2.13%) Fedora
10 7 (1.87%) Red Hat Enterprise Linux
11 5 (1.33%) SUSE
12 4 (1.07%) CentOS
13 3 (0.80%) AIX
14 1 (0.27%) Android
14 1 (0.27%) Apple iOS
14 1 (0.27%) OS/400
14 1 (0.27%) HPUX
14 1 (0.27%) MVS
Processes & Methodologies
1 118 (31.47%) ITIL
2 26 (6.93%) Service Delivery
3 18 (4.80%) CRM
3 18 (4.80%) Problem Management
4 17 (4.53%) Change Control
4 17 (4.53%) Service Management
5 16 (4.27%) ITIL V3
6 15 (4.00%) Disaster Recovery
7 13 (3.47%) E-Commerce
8 12 (3.20%) Root Cause Analysis
9 10 (2.67%) Stakeholder Management
9 10 (2.67%) Performance Monitoring
10 9 (2.40%) Analytics
11 8 (2.13%) Change Management
11 8 (2.13%) User Acceptance Testing
11 8 (2.13%) Time Management
12 7 (1.87%) Test Scripting
12 7 (1.87%) Business Analytics
13 6 (1.60%) ERP
13 6 (1.60%) Data Entry
Programming Languages
1 90 (24.00%) SQL
2 29 (7.73%) Java
3 16 (4.27%) C#
4 13 (3.47%) T-SQL
5 9 (2.40%) PowerShell
6 6 (1.60%) Shell Script
6 6 (1.60%) PL/SQL
7 5 (1.33%) JavaScript
8 4 (1.07%) COBOL
9 3 (0.80%) VBScript
9 3 (0.80%) VB
10 2 (0.53%) JCL
10 2 (0.53%) VBA
10 2 (0.53%) Delphi
10 2 (0.53%) C++
11 1 (0.27%) Bash Shell
11 1 (0.27%) Perl
11 1 (0.27%) C
11 1 (0.27%) RPG
11 1 (0.27%) Python
Qualifications
1 41 (10.93%) Microsoft Certification
2 33 (8.80%) Degree
3 29 (7.73%) Cisco Certification
4 27 (7.20%) CCNA
5 22 (5.87%) MCSE
6 20 (5.33%) CCNP
7 18 (4.80%) CCSE
7 18 (4.80%) Check Point Certification
8 14 (3.73%) Citrix Certification
8 14 (3.73%) ITIL Certification
9 8 (2.13%) MCDST
10 6 (1.60%) MCSA
10 6 (1.60%) MOS
11 5 (1.33%) HNC
11 5 (1.33%) HND
11 5 (1.33%) CCA
12 4 (1.07%) MCTS
12 4 (1.07%) MCITP
13 2 (0.53%) Avaya Certification
13 2 (0.53%) MCP
Quality Assurance & Compliance
1 82 (21.87%) SLA
2 11 (2.93%) QA
3 1 (0.27%) ISO 9000
System Software
1 144 (38.40%) Active Directory
2 59 (15.73%) VMware Infrastructure
3 16 (4.27%) Hyper-V
4 14 (3.73%) XenApp
5 5 (1.33%) Terminal Services
6 4 (1.07%) Terminal Server
6 4 (1.07%) VMware ESX
7 3 (0.80%) Citrix Presentation Server
7 3 (0.80%) VMware Server
8 1 (0.27%) VMware ESXi
8 1 (0.27%) Microsoft App-V
8 1 (0.27%) ISA Server
Systems Management
1 38 (10.13%) SCCM
2 15 (4.00%) WSUS
3 10 (2.67%) Norton AntiVirus
4 4 (1.07%) SCVMM
5 1 (0.27%) HP Data Protector
5 1 (0.27%) OVSD
5 1 (0.27%) OpenView
Vendors
1 164 (43.73%) Microsoft
2 76 (20.27%) VMware
3 60 (16.00%) Citrix
4 55 (14.67%) Cisco
5 30 (8.00%) Oracle
6 27 (7.20%) NetApp
7 26 (6.93%) CheckPoint
8 15 (4.00%) Adobe
9 13 (3.47%) Symantec
10 12 (3.20%) HP
11 11 (2.93%) SAP
12 10 (2.67%) Avaya
12 10 (2.67%) LANDesk
13 9 (2.40%) Kaspersky
13 9 (2.40%) CommVault
14 7 (1.87%) Salesforce.com
15 6 (1.60%) Sage
15 6 (1.60%) Dell
16 5 (1.33%) Nimsoft
16 5 (1.33%) Red Hat
West Yorkshire
OSM Ltd
Salary: £20k - 25k per year
Posted: 1 hour ago
Wetherby, West Yorkshire
Circle Recruitment
Salary: £18000 - £21000 per annum + Benefits
Posted: 2 days ago
Halifax, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 6 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £32000 per annum + Benefits
Posted: 6 days ago
Leeds, West Yorkshire
Mortimer Spinks
Salary: £20000 per annum
Posted: 6 days ago
East Riding of Yorkshire
Nigel Frank International Limited - Newcastle
Salary: £26000 - £30000 per annum + annual bonus, pension, 30 days holidays
Posted: 8 days ago
Yorkshire and the Humber
Nigel Frank International Limited - Newcastle
Salary: £24000 - £30000 per annum + bonus, MS Certs, pension
Posted: 9 days ago
Leeds
Capita - ITIN
Salary: £35000.00 - £40000.00 per annum + benefits
Posted: 9 days ago
North Yorkshire
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 15 days ago
York
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum + Excellent Benefits
Posted: 15 days ago
Leeds
Quantica Technology - London
Salary: £14000 - £16000 per annum
Posted: 16 days ago