2nd Line Support Contracts in Berkshire

Second Line Support
South East > Berkshire

The median Second Line Support daily rate in Berkshire is £213, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 88 121 99
Rank change year-on-year +33 -22 +28
Contract jobs requiring a 2nd Line Support 5 3 16
As % of all contract jobs advertised in Berkshire 0.43% 0.15% 0.88%
As % of the Job Titles category 0.46% 0.16% 0.93%
Number of daily rates quoted 2 2 6
10th Percentile - £206 £184
25th Percentile £206 £216 £192
Median daily rate (50th Percentile) £213 £238 £288
Median % change year-on-year -10.62% -17.30% +91.67%
75th Percentile £219 £266 £375
90th Percentile - £279 -
South East median daily rate £216 £200 £225
% change year-on-year +8.13% -11.11% +18.42%
Number of hourly rates quoted 0 0 2
10th Percentile - - £20.70
25th Percentile - - £21.75
Median hourly rate - - £24.50
75th Percentile - - £28.25
90th Percentile - - £29.90
South East median hourly rate £28.00 - £28.90
% change year-on-year - - +60.56%

All Contract IT Job Vacancies
Berkshire

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Berkshire with a recognized job title 1,085 1,866 1,720
% of contract IT jobs with a recognized job title 92.50% 94.05% 95.08%
Number of daily rates quoted 655 992 1,104
10th Percentile £311 £213 £325
25th Percentile £413 £381 £415
Median daily rate (50th Percentile) £504 £513 £525
Median % change year-on-year -1.76% -2.38% +7.09%
75th Percentile £625 £608 £625
90th Percentile £675 £688 £713
South East median daily rate £500 £500 £500
% change year-on-year - - +2.42%
Number of hourly rates quoted 26 116 56
10th Percentile £27.46 £18.75 £17.61
25th Percentile £50.06 £41.44 £22.66
Median hourly rate £63.37 £59.50 £56.89
Median % change year-on-year +6.51% +4.60% +170.88%
75th Percentile £76.77 £70.42 £73.69
90th Percentile £88.19 £86.32 £79.72
South East median hourly rate £32.50 £47.50 £48.40
% change year-on-year -31.58% -1.86% +130.48%

2nd Line Support
Job Vacancy Trend in Berkshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for 2nd Line Support in Berkshire

2nd Line Support
Contractor Daily Rate Trend in Berkshire

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Berkshire.

Daily rate trend for 2nd Line Support in Berkshire

2nd Line Support
Contractor Hourly Rate Trend in Berkshire

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Berkshire.

Hourly rate trend for 2nd Line Support in Berkshire

2nd Line Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Slough - 2 £213 -
Maidenhead - 1 - -
2nd Line Support
South East

2nd Line Support Skill Set
Top 21 Co-occurring Skills and Capabilities in Berkshire

For the 6 months to 1 May 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Berkshire region featuring 2nd Line Support in the job title.

1 4 (80.00%) Microsoft 365
1 4 (80.00%) Active Directory
2 3 (60.00%) Customer Service
2 3 (60.00%) Windows
3 2 (40.00%) SLA
3 2 (40.00%) ITSM
3 2 (40.00%) Ticket Management
3 2 (40.00%) Windows 10
3 2 (40.00%) ITIL
3 2 (40.00%) Azure
3 2 (40.00%) SC Cleared
3 2 (40.00%) Security Cleared
4 1 (20.00%) Deployment Automation
4 1 (20.00%) Social Skills
4 1 (20.00%) Telecoms
4 1 (20.00%) Data Protection Act
4 1 (20.00%) Video Conferencing
4 1 (20.00%) Data Protection
4 1 (20.00%) Cisco
4 1 (20.00%) Microsoft
4 1 (20.00%) Client/Server

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (80.00%) Microsoft 365
2 2 (40.00%) Azure
General
1 1 (20.00%) Social Skills
1 1 (20.00%) Telecoms
Miscellaneous
1 1 (20.00%) Client/Server
1 1 (20.00%) Data Protection Act
1 1 (20.00%) Video Conferencing
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Windows 10
Processes & Methodologies
1 3 (60.00%) Customer Service
2 2 (40.00%) ITIL
2 2 (40.00%) ITSM
2 2 (40.00%) Ticket Management
3 1 (20.00%) Data Protection
3 1 (20.00%) Deployment Automation
Qualifications
1 2 (40.00%) SC Cleared
1 2 (40.00%) Security Cleared
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 4 (80.00%) Active Directory
Vendors
1 1 (20.00%) Cisco
1 1 (20.00%) Microsoft