Period
to 23 November 2017

The median contractor rate for a 2nd Line Support was £130 per day in advertised job vacancies in Berkshire during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
South East > Berkshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 145 135 128
Rank change year-on-year -10 -7 +3
Contract jobs requiring a 2nd Line Support 24 32 50
As % of all contract IT jobs advertised in Berkshire 0.58% 0.74% 1.00%
As % of the Job Titles category 0.64% 0.81% 1.08%
Number of daily rates quoted 9 17 22
Berkshire median daily rate £130 £160 £213
Median daily rate % change year-on-year -18.75% -24.71% +21.43%
10th Percentile £101 £112 £128
90th Percentile £177 £265 £375
South East median daily rate £145 £160 £173
% change year-on-year -9.38% -7.25% +1.47%
Number of hourly rates quoted 6 5 13
Berkshire median hourly rate £12.00 £17.06 £21.55
Median hourly rate % change year-on-year -29.66% -20.84% +26.24%
South East median hourly rate £15.50 £17.53 £16.50
% change year-on-year -11.58% +6.24% +6.45%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Berkshire
Contract vacancies in Berkshire with a recognized job title 3778 3968 4615
% of contract IT jobs with a recognized job title 91.92% 92.21% 92.45%
Number of daily rates quoted 2002 2141 2497
Berkshire median daily rate £420 £400 £395
Median daily rate % change year-on-year +5.00% +1.27% +5.33%
10th Percentile £250 £225 £215
90th Percentile £588 £569 £538
South East median daily rate £415 £400 £388
% change year-on-year +3.75% +3.23% +6.90%
Number of hourly rates quoted 135 188 250
Berkshire median hourly rate £14.50 £14.50 £21.55
Median hourly rate % change year-on-year - -32.71% +23.14%
10th Percentile £10.50 £9.25 £10.00
90th Percentile £40.90 £45.45 £45.62
South East median hourly rate £18.00 £19.63 £18.50
% change year-on-year -8.28% +6.08% +15.63%

2nd Line Support
Job Vacancy Trend in Berkshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for 2nd Line Support in Berkshire

2nd Line Support
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Berkshire.

Contractor daily rate trend for 2nd Line Support in Berkshire

2nd Line Support
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Berkshire.

Contractor hourly rate trend for 2nd Line Support in Berkshire

2nd Line Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell +9 12 - - 1
Reading -1 5 £149 -4.03% 3
Slough 0 3 £112 -37.78%
Windsor - 1 - -
Wokingham - 1 £170 -
Newbury - 1 £130 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 23 November 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region featuring 2nd Line Support in the job title.

1 15 (62.50%) Windows
2 8 (33.33%) Active Directory
2 8 (33.33%) Incident Management
3 7 (29.17%) Security Cleared
3 7 (29.17%) Windows 7
3 7 (29.17%) SC Cleared
3 7 (29.17%) Microsoft
4 6 (25.00%) ITIL
4 6 (25.00%) Blackberry
4 6 (25.00%) Office 365
5 5 (20.83%) DV Cleared
5 5 (20.83%) Retail
5 5 (20.83%) Windows Server 2003
5 5 (20.83%) Quality Management
5 5 (20.83%) Risk Management
5 5 (20.83%) SLA
6 4 (16.67%) SharePoint
6 4 (16.67%) IIS
6 4 (16.67%) Internet
6 4 (16.67%) McAfee
6 4 (16.67%) SharePoint Server
6 4 (16.67%) McAfee ePO
6 4 (16.67%) Security Monitoring
6 4 (16.67%) Security Operations
6 4 (16.67%) Software Distribution
6 4 (16.67%) Server Patching
6 4 (16.67%) Windows 10
7 3 (12.50%) SCCM
8 2 (8.33%) Skype for Business
8 2 (8.33%) Microsoft Office

2nd Line Support Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.67%) IIS
1 4 (16.67%) SharePoint
1 4 (16.67%) SharePoint Server
2 2 (8.33%) MS Exchange
2 2 (8.33%) Skype for Business
3 1 (4.17%) Blackberry Enterprise Server
3 1 (4.17%) Exchange Server 2003
3 1 (4.17%) Exchange Server 2010
Applications
1 2 (8.33%) Microsoft Office
2 1 (4.17%) Microsoft Excel
Cloud Services
1 6 (25.00%) Office 365
Communications & Networking
1 4 (16.67%) Internet
2 2 (8.33%) Skype
3 1 (4.17%) DHCP
3 1 (4.17%) DNS
3 1 (4.17%) SMS
3 1 (4.17%) VPN
General
1 5 (20.83%) Retail
2 1 (4.17%) Finance
Miscellaneous
1 6 (25.00%) Blackberry
2 1 (4.17%) Clustering
2 1 (4.17%) Enterprise Software
2 1 (4.17%) Replication
2 1 (4.17%) Video Conferencing
Operating Systems
1 15 (62.50%) Windows
2 7 (29.17%) Windows 7
3 5 (20.83%) Windows Server 2003
4 4 (16.67%) Windows 10
5 2 (8.33%) Windows Server
5 2 (8.33%) Windows Server 2012
6 1 (4.17%) Mac OS
6 1 (4.17%) Windows 8
6 1 (4.17%) Windows Server 2008
6 1 (4.17%) Windows XP
Processes & Methodologies
1 8 (33.33%) Incident Management
2 6 (25.00%) ITIL
3 5 (20.83%) Quality Management
3 5 (20.83%) Risk Management
4 4 (16.67%) Security Monitoring
4 4 (16.67%) Security Operations
4 4 (16.67%) Server Patching
4 4 (16.67%) Software Distribution
5 2 (8.33%) Runbook
6 1 (4.17%) High Availability
6 1 (4.17%) Project Management
Qualifications
1 7 (29.17%) SC Cleared
1 7 (29.17%) Security Cleared
2 5 (20.83%) DV Cleared
Quality Assurance & Compliance
1 5 (20.83%) SLA
System Software
1 8 (33.33%) Active Directory
Systems Management
1 4 (16.67%) McAfee ePO
2 3 (12.50%) SCCM
3 1 (4.17%) AirWatch
3 1 (4.17%) Failover Clustering
Vendors
1 7 (29.17%) Microsoft
2 4 (16.67%) McAfee
3 1 (4.17%) Apple
3 1 (4.17%) Cisco
3 1 (4.17%) HP
3 1 (4.17%) ServiceNow