Period
to 24 February 2020

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 24 February 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
South East > Berkshire
6 months to
24 Feb 2020
Same period 2019 Same period 2018
Rank 63 101 89
Rank change year-on-year +38 -12 -26
Contract jobs citing SLA 89 77 76
As % of all contract IT jobs advertised in Berkshire 2.90% 1.85% 1.91%
As % of the Quality Assurance & Compliance category 26.33% 13.95% 14.29%
Number of daily rates quoted 30 25 27
Berkshire median daily rate £183 £325 £400
Median daily rate % change year-on-year -43.85% -18.75% +23.08%
10th Percentile £105 £118 £118
90th Percentile £431 £515 £510
South East median daily rate £230 £265 £323
% change year-on-year -13.21% -17.83% -14.00%
Number of hourly rates quoted 2 1 1
Berkshire median hourly rate £16.50 £26.50 £12.70
Median hourly rate % change year-on-year -37.74% +108.66% -15.33%
10th Percentile £16.25 £25.75 £12.60
90th Percentile £16.75 £27.25 £12.80
South East median hourly rate £16.00 £15.19 £17.50
% change year-on-year +5.33% -13.20% +25.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Berkshire
Contract vacancies with a requirement for quality assurance or compliance skills 338 552 532
As % of all contract IT jobs advertised in Berkshire 11.02% 13.26% 13.38%
Number of daily rates quoted 158 201 238
Berkshire median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +3.23%
10th Percentile £158 £231 £256
90th Percentile £616 £575 £575
South East median daily rate £413 £430 £400
% change year-on-year -4.07% +7.50% -
Number of hourly rates quoted 16 8 9
Berkshire median hourly rate £20.17 £32.75 £34.00
Median hourly rate % change year-on-year -38.41% -3.68% +112.50%
10th Percentile £16.25 £9.59 £12.20
90th Percentile £82.50 £63.75 £51.00
South East median hourly rate £28.00 £22.92 £25.00
% change year-on-year +22.19% -8.34% +38.89%

SLA
Job Vacancy Trend in Berkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for SLA in Berkshire

SLA
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Berkshire.

Contractor daily rate trend for SLA in Berkshire

SLA
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing SLA in Berkshire over the 6 months to 24 February 2020.

Contractor daily rate histogram for SLA in Berkshire

SLA
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Berkshire.

Contractor hourly rate trend for SLA in Berkshire

SLA
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Berkshire region over the 6 months to 24 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +31 51 £145 -47.27% 14
Newbury +1 11 - - 1
Bracknell +30 7 - - 3
Slough -3 6 £200 -20.79% 4
Maidenhead +17 5 £273 -24.31% 2
Wokingham +4 3 - - 1
SLA
South East

For the 6 months to 24 February 2020, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Berkshire region with a requirement for SLA.

1 38 (42.70%) Telecoms
2 33 (37.08%) ITIL
3 32 (35.96%) Service Management
4 28 (31.46%) Incident Management
5 27 (30.34%) Windows
6 22 (24.72%) Change Management
7 21 (23.60%) Problem Management
8 18 (20.22%) Degree
9 17 (19.10%) 4G
9 17 (19.10%) Active Directory
10 15 (16.85%) Office 365
10 15 (16.85%) Self-Motivation
11 14 (15.73%) Huawei
11 14 (15.73%) Microsoft Office
12 13 (14.61%) Microsoft
12 13 (14.61%) Service Delivery
12 13 (14.61%) Windows 10
13 12 (13.48%) Windows 7
13 12 (13.48%) Microsoft Certification
13 12 (13.48%) Problem-Solving
13 12 (13.48%) Samsung
13 12 (13.48%) Project Delivery
14 11 (12.36%) Radio Access Network
15 10 (11.24%) Analytical Skills
15 10 (11.24%) Process Improvement
15 10 (11.24%) 3G
15 10 (11.24%) 2G
16 9 (10.11%) Project Management
16 9 (10.11%) C
16 9 (10.11%) MCSE

SLA
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.25%) SharePoint
2 1 (1.12%) Apache
2 1 (1.12%) OpenStack
2 1 (1.12%) Skype for Business
Applications
1 14 (15.73%) Microsoft Office
2 6 (6.74%) Microsoft Project
3 1 (1.12%) Microsoft Excel
Business Applications
1 5 (5.62%) Remedy ITSM
2 1 (1.12%) Unica
Cloud Services
1 15 (16.85%) Office 365
2 1 (1.12%) Azure
Communications & Networking
1 17 (19.10%) 4G
2 11 (12.36%) Radio Access Network
3 10 (11.24%) 2G
3 10 (11.24%) 3G
4 7 (7.87%) 5G
5 4 (4.49%) LAN
5 4 (4.49%) VoIP
5 4 (4.49%) VPN
5 4 (4.49%) WAN
6 3 (3.37%) BGP
6 3 (3.37%) MPLS
6 3 (3.37%) OSPF
6 3 (3.37%) TCP/IP
7 2 (2.25%) ATM
7 2 (2.25%) Cisco Nexus
7 2 (2.25%) Firewall
7 2 (2.25%) IPv4
7 2 (2.25%) IPv6
7 2 (2.25%) SSL
7 2 (2.25%) Wireless
Database & Business Intelligence
1 1 (1.12%) MongoDB
1 1 (1.12%) MS Access
1 1 (1.12%) Oracle Database
1 1 (1.12%) Oracle Database 12c
Development Applications
1 4 (4.49%) ProC
2 3 (3.37%) PowerBuilder
3 1 (1.12%) JIRA
3 1 (1.12%) VSS/SourceSafe
General
1 38 (42.70%) Telecoms
2 7 (7.87%) Finance
3 4 (4.49%) Retail
4 3 (3.37%) Legal
5 2 (2.25%) German Language
5 2 (2.25%) Italian Language
5 2 (2.25%) Mandarin Language
6 1 (1.12%) Manufacturing
Job Titles
1 22 (24.72%) Analyst
2 12 (13.48%) Service Analyst
2 12 (13.48%) Service Desk Analyst
3 10 (11.24%) Programme Manager
3 10 (11.24%) Telecoms Manager
4 9 (10.11%) 2nd Line Support
5 8 (8.99%) Operations Manager
5 8 (8.99%) Support Analyst
6 5 (5.62%) 2nd Line Support Analyst
7 4 (4.49%) Build Manager
7 4 (4.49%) Incident Manager
8 3 (3.37%) Applications Support
8 3 (3.37%) Developer
8 3 (3.37%) Graduate
8 3 (3.37%) Graduate Applications Support
8 3 (3.37%) IT Analyst
8 3 (3.37%) Major Incident Manager
8 3 (3.37%) Network Engineer
8 3 (3.37%) Support Engineer
9 2 (2.25%) ITIL Incident Manager
Libraries, Frameworks & Software Standards
1 2 (2.25%) REST
2 1 (1.12%) 802.1X
2 1 (1.12%) JSON
2 1 (1.12%) Memcached
2 1 (1.12%) Node.js
2 1 (1.12%) RabbitMQ
2 1 (1.12%) React
2 1 (1.12%) RESTful
2 1 (1.12%) Web Services
Miscellaneous
1 15 (16.85%) Self-Motivation
2 10 (11.24%) Analytical Skills
3 7 (7.87%) Data Centre
4 4 (4.49%) Blackberry
5 3 (3.37%) Management Information System
6 2 (2.25%) CMDB
6 2 (2.25%) Video Conferencing
7 1 (1.12%) Data Protection Act
7 1 (1.12%) iPhone
7 1 (1.12%) Life Science
7 1 (1.12%) NHS
7 1 (1.12%) Robotics
7 1 (1.12%) Virtual Team
Operating Systems
1 27 (30.34%) Windows
2 13 (14.61%) Windows 10
3 12 (13.48%) Windows 7
4 4 (4.49%) OpenVMS
5 3 (3.37%) Windows Server
6 2 (2.25%) Linux
6 2 (2.25%) Mac OS
6 2 (2.25%) Windows Server 2008
6 2 (2.25%) Windows Server 2012
7 1 (1.12%) Red Hat Enterprise Linux
7 1 (1.12%) Unix
7 1 (1.12%) VMS
7 1 (1.12%) Windows 8
7 1 (1.12%) Windows Server 2003
Processes & Methodologies
1 33 (37.08%) ITIL
2 32 (35.96%) Service Management
3 28 (31.46%) Incident Management
4 22 (24.72%) Change Management
5 21 (23.60%) Problem Management
6 13 (14.61%) Service Delivery
7 12 (13.48%) Problem-Solving
7 12 (13.48%) Project Delivery
8 10 (11.24%) Process Improvement
9 9 (10.11%) Project Management
10 8 (8.99%) ITSM
10 8 (8.99%) Quality Management
11 7 (7.87%) Matrix Organization
11 7 (7.87%) Proactive Monitoring
12 6 (6.74%) Agile Software Development
12 6 (6.74%) Defect Management
12 6 (6.74%) Release Management
12 6 (6.74%) SDLC
13 5 (5.62%) Risk Management
14 4 (4.49%) Migration
Programming Languages
1 9 (10.11%) C
2 4 (4.49%) C++
2 4 (4.49%) Fortran
2 4 (4.49%) PL/SQL
2 4 (4.49%) SQL
2 4 (4.49%) VC++
3 2 (2.25%) PowerShell
3 2 (2.25%) Python
4 1 (1.12%) Java
4 1 (1.12%) JavaScript
4 1 (1.12%) Perl
4 1 (1.12%) VB
4 1 (1.12%) VBScript
Qualifications
1 18 (20.22%) Degree
2 12 (13.48%) Microsoft Certification
3 9 (10.11%) MCSE
4 5 (5.62%) Security Cleared
5 4 (4.49%) Cisco Certification
6 3 (3.37%) A+ Certification
6 3 (3.37%) CCNA
6 3 (3.37%) CCNP
6 3 (3.37%) MCP
7 2 (2.25%) HNC
7 2 (2.25%) HND
7 2 (2.25%) ITIL Certification
7 2 (2.25%) SC Cleared
Quality Assurance & Compliance
1 9 (10.11%) QA
2 2 (2.25%) PMO
3 1 (1.12%) Sarbanes-Oxley
System Software
1 17 (19.10%) Active Directory
2 1 (1.12%) Corosync
2 1 (1.12%) Docker
2 1 (1.12%) Hyper-V
2 1 (1.12%) VMware Infrastructure
2 1 (1.12%) XenApp
Systems Management
1 4 (4.49%) SCCM
2 2 (2.25%) Jamf Pro
3 1 (1.12%) AirWatch
3 1 (1.12%) Ansible
3 1 (1.12%) FortiGate
3 1 (1.12%) NetBackup
3 1 (1.12%) Oracle Enterprise Manager
3 1 (1.12%) Pacemaker
3 1 (1.12%) Puppet
Vendors
1 14 (15.73%) Huawei
2 13 (14.61%) Microsoft
3 12 (13.48%) Samsung
4 6 (6.74%) BMC
4 6 (6.74%) Remedy
5 5 (5.62%) Cisco
5 5 (5.62%) Nokia
5 5 (5.62%) ServiceNow
6 4 (4.49%) Ericsson
7 2 (2.25%) Citrix
7 2 (2.25%) Dell
7 2 (2.25%) Empirix
7 2 (2.25%) HP
7 2 (2.25%) McAfee
7 2 (2.25%) VMware
8 1 (1.12%) EMC
8 1 (1.12%) NetApp
8 1 (1.12%) Nortel
8 1 (1.12%) Red Hat
8 1 (1.12%) Symantec