Period
to 21 July 2018

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
South East > Berkshire
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 61 70 42
Rank change year-on-year +9 -28 +21
Contract jobs citing SLA 113 92 209
As % of all contract IT jobs advertised in Berkshire 2.83% 2.42% 4.26%
As % of the Quality Assurance & Compliance category 21.16% 20.91% 32.61%
Number of daily rates quoted 29 18 71
Berkshire median daily rate £275 £303 £253
Median daily rate % change year-on-year -9.09% +19.80% -19.84%
10th Percentile £118 £162 £128
90th Percentile £495 £488 £475
South East median daily rate £320 £370 £315
% change year-on-year -13.51% +17.46% -10.00%
Number of hourly rates quoted 3 15 24
Berkshire median hourly rate £22.00 £16.00 £12.50
Median hourly rate % change year-on-year +37.50% +28.00% -42.00%
10th Percentile £19.10 £12.00 £12.25
90th Percentile £26.90 £47.75 £21.33
South East median hourly rate £14.45 £16.00 £12.50
% change year-on-year -9.69% +28.00% -26.47%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Berkshire
Contract vacancies with a requirement for quality assurance or compliance skills 534 440 641
As % of all contract IT jobs advertised in Berkshire 13.37% 11.56% 13.08%
Number of daily rates quoted 244 208 323
Berkshire median daily rate £400 £400 £380
Median daily rate % change year-on-year - +5.26% +7.04%
10th Percentile £225 £229 £189
90th Percentile £586 £569 £525
South East median daily rate £425 £415 £395
% change year-on-year +2.41% +5.00% +4.01%
Number of hourly rates quoted 21 21 30
Berkshire median hourly rate £30.00 £19.00 £12.50
Median hourly rate % change year-on-year +57.89% +52.00% -42.00%
10th Percentile £18.75 £12.00 £12.25
90th Percentile £48.75 £57.50 £21.61
South East median hourly rate £23.50 £19.00 £16.10
% change year-on-year +23.68% +18.01% -13.81%

SLA
Job Vacancy Trend in Berkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for SLA in Berkshire

SLA
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Berkshire.

Contractor daily rate trend for SLA in Berkshire

SLA
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing SLA in Berkshire over the 6 months to 21 July 2018.

Contractor daily rate histogram for SLA in Berkshire

SLA
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Berkshire.

Contractor hourly rate trend for SLA in Berkshire

SLA
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Berkshire region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -18 38 £400 - 7
Slough +12 27 £215 -38.57% 4
Newbury -5 12 £475 -
Bracknell -4 5 - -
Wokingham -10 1 - - 1
SLA
South East

For the 6 months to 21 July 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Berkshire region with a requirement for SLA.

1 52 (46.02%) Telecoms
2 29 (25.66%) Degree
3 28 (24.78%) Service Management
4 24 (21.24%) Linux
5 23 (20.35%) Huawei
6 21 (18.58%) Computer Science
6 21 (18.58%) Data Centre
7 20 (17.70%) Oracle
8 19 (16.81%) ITIL
8 19 (16.81%) Remedy
9 18 (15.93%) SQL
10 17 (15.04%) Cisco
10 17 (15.04%) BMC
10 17 (15.04%) Remedy ITSM
10 17 (15.04%) Continuous Improvement
10 17 (15.04%) Analytical Skills
11 15 (13.27%) Performance Optimisation
11 15 (13.27%) Unix
12 14 (12.39%) Problem Management
13 13 (11.50%) HP
13 13 (11.50%) Project Management
13 13 (11.50%) Service Delivery
13 13 (11.50%) ITSM
14 12 (10.62%) Firewall
14 12 (10.62%) Process Improvement
15 11 (9.73%) Mandarin Language
15 11 (9.73%) Agile Software Development
15 11 (9.73%) Front Office
15 11 (9.73%) Workflow
15 11 (9.73%) Finance

SLA
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.54%) Apache
2 1 (0.88%) Oracle SOA Suite
2 1 (0.88%) Oracle Workflow
2 1 (0.88%) SharePoint
Applications
1 6 (5.31%) Microsoft Office
2 5 (4.42%) Microsoft Excel
3 3 (2.65%) Microsoft PowerPoint
4 1 (0.88%) MS Visio
Business Applications
1 17 (15.04%) Remedy ITSM
2 2 (1.77%) Oracle Payables
3 1 (0.88%) BusinessWorks
3 1 (0.88%) Eloqua
3 1 (0.88%) Oracle EBS R12
3 1 (0.88%) Oracle Receivables
3 1 (0.88%) SAP HR
3 1 (0.88%) TIBCO iProcess
Cloud Services
1 8 (7.08%) Office 365
2 6 (5.31%) Microsoft Azure
3 5 (4.42%) Cloud Computing
4 4 (3.54%) SuccessFactors
Communications & Networking
1 12 (10.62%) Firewall
2 6 (5.31%) Radio Access Network
3 5 (4.42%) 3G
3 5 (4.42%) 4G
4 4 (3.54%) 2G
4 4 (3.54%) LAN
5 3 (2.65%) DNS
6 2 (1.77%) 5G
6 2 (1.77%) Internet
6 2 (1.77%) MPLS
6 2 (1.77%) VPN
6 2 (1.77%) WAN
6 2 (1.77%) Wireless
7 1 (0.88%) BGP
7 1 (0.88%) DHCP
7 1 (0.88%) EIGRP
7 1 (0.88%) Ethernet
7 1 (0.88%) OSPF
7 1 (0.88%) RIP
7 1 (0.88%) Wi-Fi
Database & Business Intelligence
1 5 (4.42%) Amazon RDS
2 3 (2.65%) Oracle Database
2 3 (2.65%) Oracle Database 12c
3 2 (1.77%) MongoDB
4 1 (0.88%) Data Warehouse
4 1 (0.88%) DTS
4 1 (0.88%) MS Access
4 1 (0.88%) Spotfire
Development Applications
1 2 (1.77%) Git (software)
2 1 (0.88%) Hudson
General
1 52 (46.02%) Telecoms
2 11 (9.73%) Finance
2 11 (9.73%) Front Office
2 11 (9.73%) Mandarin Language
3 10 (8.85%) Back Office
4 8 (7.08%) Billing
5 5 (4.42%) Digital Economy
6 4 (3.54%) Banking
7 3 (2.65%) Retail
8 2 (1.77%) Advertising
8 2 (1.77%) Dutch Language
8 2 (1.77%) Electronics
9 1 (0.88%) Legal
9 1 (0.88%) Marketing
9 1 (0.88%) Pharmaceutical
9 1 (0.88%) Polish Language
Job Titles
1 22 (19.47%) Support Engineer
2 19 (16.81%) Analyst
3 12 (10.62%) OSS Engineer
4 11 (9.73%) Service Manager
5 10 (8.85%) Automation Engineer
5 10 (8.85%) OSS Support Engineer
6 8 (7.08%) 2nd Line Engineer
6 8 (7.08%) Data Centre Engineer
7 7 (6.19%) 1st Line Engineer
7 7 (6.19%) Billing Analyst
8 5 (4.42%) 2nd Line Support
8 5 (4.42%) Incident Analyst
8 5 (4.42%) Performance Manager
9 4 (3.54%) 1st Line Support
9 4 (3.54%) 1st Line Support Engineer
9 4 (3.54%) Consultant
9 4 (3.54%) Network Manager
9 4 (3.54%) Network Services Manager
9 4 (3.54%) Service Performance Manager
9 4 (3.54%) Vendor Manager
Libraries, Frameworks & Software Standards
1 2 (1.77%) Memcached
1 2 (1.77%) RabbitMQ
1 2 (1.77%) SOAP
2 1 (0.88%) COM
2 1 (0.88%) Middleware
2 1 (0.88%) REST
2 1 (0.88%) TIBCO EMS
2 1 (0.88%) WebCenter
Miscellaneous
1 21 (18.58%) Computer Science
1 21 (18.58%) Data Centre
2 17 (15.04%) Analytical Skills
3 11 (9.73%) Self-Motivation
4 10 (8.85%) Private Cloud
4 10 (8.85%) Robotics
4 10 (8.85%) Virtual Team
5 4 (3.54%) Management Information System
6 2 (1.77%) Smart Meter
7 1 (0.88%) Blackberry
7 1 (0.88%) Cyber Defence
7 1 (0.88%) Data Protection Act
7 1 (0.88%) Handset
7 1 (0.88%) Optoelectronics
7 1 (0.88%) PMI
Operating Systems
1 24 (21.24%) Linux
2 15 (13.27%) Unix
3 7 (6.19%) Windows
4 3 (2.65%) Red Hat Enterprise Linux
4 3 (2.65%) Windows Server
5 2 (1.77%) CentOS
5 2 (1.77%) Solaris
5 2 (1.77%) Windows 7
6 1 (0.88%) Oracle Linux
6 1 (0.88%) Windows 10
6 1 (0.88%) Windows Server 2012
Processes & Methodologies
1 28 (24.78%) Service Management
2 19 (16.81%) ITIL
3 17 (15.04%) Continuous Improvement
4 15 (13.27%) Performance Optimisation
5 14 (12.39%) Problem Management
6 13 (11.50%) ITSM
6 13 (11.50%) Project Management
6 13 (11.50%) Service Delivery
7 12 (10.62%) Process Improvement
8 11 (9.73%) Agile Software Development
8 11 (9.73%) Workflow
9 10 (8.85%) Change Control
9 10 (8.85%) Incident Management
9 10 (8.85%) Stakeholder Management
9 10 (8.85%) Task Automation
9 10 (8.85%) Test Automation
9 10 (8.85%) User Acceptance Testing
10 9 (7.96%) Problem-Solving
11 8 (7.08%) Root Cause Analysis
12 7 (6.19%) Performance Management
Programming Languages
1 18 (15.93%) SQL
2 9 (7.96%) Python
3 7 (6.19%) Java
4 5 (4.42%) C
4 5 (4.42%) PHP
5 2 (1.77%) JavaScript
5 2 (1.77%) Perl
6 1 (0.88%) PowerShell
6 1 (0.88%) Shell Script
Qualifications
1 29 (25.66%) Degree
2 9 (7.96%) MOS
3 7 (6.19%) Security Cleared
4 5 (4.42%) DV Cleared
5 3 (2.65%) ITIL Certification
6 2 (1.77%) SC Cleared
7 1 (0.88%) ACCA
7 1 (0.88%) BC Cleared
7 1 (0.88%) BPSS Clearance
7 1 (0.88%) CCIP
7 1 (0.88%) CCNA
7 1 (0.88%) CCNP
7 1 (0.88%) CIMA
7 1 (0.88%) JNCIS
7 1 (0.88%) Linux+ Certification
7 1 (0.88%) LPIC
7 1 (0.88%) MBA
7 1 (0.88%) PMI Certification
7 1 (0.88%) RHCA
7 1 (0.88%) RHCSA
Quality Assurance & Compliance
1 9 (7.96%) Sarbanes-Oxley
2 6 (5.31%) QA
3 1 (0.88%) Data Quality
3 1 (0.88%) GDPR
3 1 (0.88%) PMO
System Software
1 6 (5.31%) Hyper-V
2 5 (4.42%) Active Directory
3 2 (1.77%) Corosync
3 2 (1.77%) NFS
3 2 (1.77%) Virtual Machines
3 2 (1.77%) VMware ESXi
3 2 (1.77%) VMware Infrastructure
4 1 (0.88%) Firmware
Systems Management
1 7 (6.19%) SCCM
2 5 (4.42%) Single Sign-On
3 4 (3.54%) Puppet
4 3 (2.65%) Oracle Enterprise Manager
5 2 (1.77%) Ansible
5 2 (1.77%) NetBackup
5 2 (1.77%) Pacemaker
6 1 (0.88%) Amdocs OSS
6 1 (0.88%) Cisco IPCC
6 1 (0.88%) Enterprise Manager Cloud Control
6 1 (0.88%) Oracle RMAN
Vendors
1 23 (20.35%) Huawei
2 20 (17.70%) Oracle
3 19 (16.81%) Remedy
4 17 (15.04%) BMC
4 17 (15.04%) Cisco
5 13 (11.50%) HP
6 10 (8.85%) Alibaba
6 10 (8.85%) TIBCO
7 9 (7.96%) ComArch
7 9 (7.96%) IBM
7 9 (7.96%) Sun
7 9 (7.96%) UiPath
8 8 (7.08%) Citrix
9 6 (5.31%) Microsoft
10 5 (4.42%) EMC
10 5 (4.42%) SAP
11 4 (3.54%) NetApp
11 4 (3.54%) Red Hat
12 3 (2.65%) Veeam
12 3 (2.65%) VMware