Period
to 20 August 2019

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 20 August 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
South East > Berkshire
6 months to
20 Aug 2019
Same period 2018 Same period 2017
Rank 71 56 63
Rank change year-on-year -15 +7 -16
Contract jobs citing SLA 118 128 95
As % of all contract IT jobs advertised in Berkshire 2.83% 3.28% 2.48%
As % of the Quality Assurance & Compliance category 22.39% 25.20% 20.83%
Number of daily rates quoted 41 39 28
Berkshire median daily rate £375 £375 £344
Median daily rate % change year-on-year - +9.09% +32.21%
10th Percentile £125 £124 £193
90th Percentile £625 £488 £583
South East median daily rate £313 £325 £370
% change year-on-year -3.85% -12.16% +8.82%
Number of hourly rates quoted 3 3 13
Berkshire median hourly rate £14.50 £22.00 £16.00
Median hourly rate % change year-on-year -34.09% +37.50% +28.00%
10th Percentile £12.95 £19.10 £12.00
90th Percentile £19.05 £26.90 £22.50
South East median hourly rate £16.50 £14.16 £14.82
% change year-on-year +16.55% -4.44% +18.52%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Berkshire
Contract vacancies with a requirement for quality assurance or compliance skills 527 508 456
As % of all contract IT jobs advertised in Berkshire 12.65% 13.02% 11.90%
Number of daily rates quoted 229 236 221
Berkshire median daily rate £450 £400 £400
Median daily rate % change year-on-year +12.50% - -
10th Percentile £213 £208 £235
90th Percentile £588 £575 £575
South East median daily rate £425 £425 £400
% change year-on-year - +6.18% +0.06%
Number of hourly rates quoted 26 18 17
Berkshire median hourly rate £78.75 £29.00 £17.50
Median hourly rate % change year-on-year +171.55% +65.71% +40.00%
10th Percentile £16.25 £18.68 £12.00
90th Percentile £86.38 £47.35 £28.72
South East median hourly rate £45.00 £22.30 £19.00
% change year-on-year +101.79% +17.37% +8.96%

SLA
Job Vacancy Trend in Berkshire

Job postings citing SLA as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for SLA in Berkshire

SLA
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Berkshire.

Contractor daily rate trend for SLA in Berkshire

SLA
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing SLA in Berkshire over the 6 months to 20 August 2019.

Contractor daily rate histogram for SLA in Berkshire

SLA
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Berkshire.

Contractor hourly rate trend for SLA in Berkshire

SLA
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Berkshire region over the 6 months to 20 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -1 46 £375 -7.69% 10
Slough -10 14 £525 +144.19% 7
Newbury -4 11 £175 -63.16% 1
Bracknell 0 9 £270 +20.00% 1
Maidenhead +14 7 £340 -2.86% 2
Wokingham -1 1 £400 -
SLA
South East

For the 6 months to 20 August 2019, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Berkshire region with a requirement for SLA.

1 54 (45.76%) Telecoms
2 26 (22.03%) ITIL
3 25 (21.19%) Service Management
4 23 (19.49%) Change Management
4 23 (19.49%) Windows
5 22 (18.64%) Service Delivery
6 20 (16.95%) Remedy
7 19 (16.10%) Microsoft
7 19 (16.10%) Agile Software Development
8 18 (15.25%) Active Directory
9 17 (14.41%) Microsoft Excel
10 16 (13.56%) Incident Management
11 15 (12.71%) 4G
12 14 (11.86%) QA
12 14 (11.86%) ITSM
13 13 (11.02%) Problem Management
13 13 (11.02%) Security Cleared
13 13 (11.02%) Windows 7
13 13 (11.02%) Problem-Solving
14 12 (10.17%) DevOps
14 12 (10.17%) 2G
14 12 (10.17%) VoIP
15 11 (9.32%) 3G
15 11 (9.32%) Huawei
15 11 (9.32%) Private Cloud
15 11 (9.32%) Customer Requirements
16 10 (8.47%) IT Strategy
16 10 (8.47%) Security Patching
16 10 (8.47%) Analytical Skills
16 10 (8.47%) OpenStack

SLA
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (8.47%) OpenStack
2 5 (4.24%) SharePoint
3 3 (2.54%) Oracle Workflow
4 1 (0.85%) CMS
4 1 (0.85%) IBM Notes
4 1 (0.85%) WebLogic
Applications
1 17 (14.41%) Microsoft Excel
2 10 (8.47%) Microsoft Office
3 3 (2.54%) Microsoft PowerPoint
4 2 (1.69%) MS Visio
Business Applications
1 9 (7.63%) Remedy ITSM
2 3 (2.54%) Eloqua
3 2 (1.69%) NetSuite
4 1 (0.85%) Dynamics CRM
4 1 (0.85%) Oracle Payables
4 1 (0.85%) Oracle Receivables
4 1 (0.85%) TrackWise
Cloud Services
1 6 (5.08%) Microsoft Azure
1 6 (5.08%) OpenShift
2 5 (4.24%) Office 365
3 2 (1.69%) Dynamics 365
4 1 (0.85%) Amazon AWS
4 1 (0.85%) Apigee
4 1 (0.85%) IaaS
4 1 (0.85%) PaaS
Communications & Networking
1 15 (12.71%) 4G
2 12 (10.17%) 2G
2 12 (10.17%) VoIP
3 11 (9.32%) 3G
4 10 (8.47%) WAN
5 8 (6.78%) LAN
5 8 (6.78%) MPLS
5 8 (6.78%) Radio Access Network
6 7 (5.93%) ATM
6 7 (5.93%) VPN
7 6 (5.08%) Ethernet
7 6 (5.08%) Internet
8 5 (4.24%) DHCP
8 5 (4.24%) DNS
8 5 (4.24%) Firewall
9 4 (3.39%) TCP/IP
9 4 (3.39%) Wireless
10 3 (2.54%) LTE
10 3 (2.54%) Network Security
10 3 (2.54%) Wi-Fi
Database & Business Intelligence
1 3 (2.54%) Relational Database
2 2 (1.69%) SQL Server
3 1 (0.85%) MS Access
3 1 (0.85%) Oracle Database
3 1 (0.85%) Oracle Reports
3 1 (0.85%) RDBMS
Development Applications
1 7 (5.93%) InstallShield
1 7 (5.93%) JIRA
1 7 (5.93%) MSI
2 2 (1.69%) VSS/SourceSafe
3 1 (0.85%) ProC
3 1 (0.85%) PVCS
3 1 (0.85%) Toad
General
1 54 (45.76%) Telecoms
2 6 (5.08%) Finance
2 6 (5.08%) Legal
3 5 (4.24%) Marketing
4 4 (3.39%) Back Office
4 4 (3.39%) Retail
5 2 (1.69%) Manufacturing
5 2 (1.69%) Pharmaceutical
6 1 (0.85%) Billing
6 1 (0.85%) Front Office
6 1 (0.85%) Public Sector
Job Titles
1 14 (11.86%) Analyst
2 10 (8.47%) Delivery Manager
2 10 (8.47%) Project Manager
2 10 (8.47%) Service Manager
3 7 (5.93%) Applications Specialist
3 7 (5.93%) Support Engineer
4 6 (5.08%) Incident Manager
4 6 (5.08%) Telecoms Manager
5 5 (4.24%) Operations Manager
6 4 (3.39%) Change Analyst
6 4 (3.39%) Cloud Engineer
6 4 (3.39%) Desktop Engineer
6 4 (3.39%) Implementation Specialist
6 4 (3.39%) Infrastructure Engineer
6 4 (3.39%) Platform Engineer
6 4 (3.39%) Service Delivery Manager
7 3 (2.54%) 1st Line Engineer
7 3 (2.54%) 3rd Line Engineer
7 3 (2.54%) 3rd Line Support Engineer
7 3 (2.54%) Transformation Analyst
Libraries, Frameworks & Software Standards
1 1 (0.85%) 802.1X
1 1 (0.85%) STL
1 1 (0.85%) Web Services
1 1 (0.85%) XML
Miscellaneous
1 11 (9.32%) Private Cloud
2 10 (8.47%) Analytical Skills
3 7 (5.93%) Data Centre
4 5 (4.24%) Self-Motivation
5 3 (2.54%) Virtual Team
6 2 (1.69%) Client/Server
6 2 (1.69%) iPhone
7 1 (0.85%) Data Protection Act
7 1 (0.85%) Driving Licence
7 1 (0.85%) Hybrid Cloud
7 1 (0.85%) IVR
7 1 (0.85%) RSA SecurID
Operating Systems
1 23 (19.49%) Windows
2 13 (11.02%) Windows 7
3 9 (7.63%) Windows 8
4 7 (5.93%) Windows Server
5 6 (5.08%) Linux
6 5 (4.24%) Windows 10
7 4 (3.39%) Windows Server 2008
7 4 (3.39%) Windows Server 2012
8 3 (2.54%) Mac OS
8 3 (2.54%) Unix
9 2 (1.69%) Android
9 2 (1.69%) Apple iOS
9 2 (1.69%) OpenVMS
9 2 (1.69%) Windows Server 2003
10 1 (0.85%) Windows XP
Processes & Methodologies
1 26 (22.03%) ITIL
2 25 (21.19%) Service Management
3 23 (19.49%) Change Management
4 22 (18.64%) Service Delivery
5 19 (16.10%) Agile Software Development
6 16 (13.56%) Incident Management
7 14 (11.86%) ITSM
8 13 (11.02%) Problem Management
8 13 (11.02%) Problem-Solving
9 12 (10.17%) DevOps
10 11 (9.32%) Customer Requirements
11 10 (8.47%) IT Strategy
11 10 (8.47%) Security Patching
11 10 (8.47%) Time Management
12 9 (7.63%) Continuous Deployment
12 9 (7.63%) Continuous Integration
12 9 (7.63%) Deployment Automation
12 9 (7.63%) Project Management
13 8 (6.78%) Migration
13 8 (6.78%) Task Automation
Programming Languages
1 6 (5.08%) SQL
2 3 (2.54%) PowerShell
2 3 (2.54%) VBScript
3 2 (1.69%) Fortran
3 2 (1.69%) T-SQL
4 1 (0.85%) C
4 1 (0.85%) C++
4 1 (0.85%) Java
4 1 (0.85%) PL/SQL
Qualifications
1 13 (11.02%) Security Cleared
2 10 (8.47%) Microsoft Certification
3 9 (7.63%) MCSE
4 8 (6.78%) Degree
5 7 (5.93%) Cisco Certification
5 7 (5.93%) DV Cleared
6 6 (5.08%) CCNP
7 5 (4.24%) SC Cleared
8 4 (3.39%) Master's Degree
9 1 (0.85%) A+ Certification
9 1 (0.85%) AWS Certification
9 1 (0.85%) BC Cleared
9 1 (0.85%) BPSS Clearance
9 1 (0.85%) CCNA
9 1 (0.85%) Chartered Engineer
9 1 (0.85%) ITIL Certification
9 1 (0.85%) MCP
Quality Assurance & Compliance
1 14 (11.86%) QA
2 3 (2.54%) Data Quality
2 3 (2.54%) PMO
3 2 (1.69%) GxP
3 2 (1.69%) Sarbanes-Oxley
4 1 (0.85%) ISO/IEC 27001
4 1 (0.85%) PCI DSS
System Software
1 18 (15.25%) Active Directory
2 7 (5.93%) Microsoft App-V
2 7 (5.93%) XenApp
3 6 (5.08%) Docker
4 3 (2.54%) VMware Infrastructure
5 1 (0.85%) Hyper-V
Systems Management
1 7 (5.93%) SCCM
2 6 (5.08%) Ansible
2 6 (5.08%) Kubernetes
Vendors
1 20 (16.95%) Remedy
2 19 (16.10%) Microsoft
3 11 (9.32%) Huawei
4 9 (7.63%) BMC
4 9 (7.63%) Red Hat
5 8 (6.78%) Cisco
6 7 (5.93%) Novell
7 6 (5.08%) Oracle
8 5 (4.24%) Dynatrace
9 4 (3.39%) Samsung
10 3 (2.54%) Alibaba
10 3 (2.54%) BT
10 3 (2.54%) Equitrac
10 3 (2.54%) VMware
11 2 (1.69%) F5
11 2 (1.69%) Google
11 2 (1.69%) McAfee
11 2 (1.69%) Nokia
11 2 (1.69%) Riverbed
11 2 (1.69%) ServiceNow