2nd Line Support Contracts in Birmingham

Second Line Support
West Midlands > Birmingham

The median Second Line Support daily rate in Birmingham is £223, according to job vacancies posted in the 6 months leading up to 21 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
21 Jul 2025
Same period 2024 Same period 2023
Rank 48 41 65
Rank change year-on-year -7 +24 +25
Contract jobs requiring a 2nd Line Support 6 18 14
As % of all contract jobs advertised in Birmingham 1.07% 2.43% 1.57%
As % of the Job Titles category 1.21% 2.57% 1.63%
Number of daily rates quoted 6 14 8
10th Percentile £138 £125 £124
25th Percentile £153 £150 £127
Median daily rate (50th Percentile) £223 £190 £193
Median % change year-on-year +17.11% -1.30% +1.32%
75th Percentile £288 £202 £218
90th Percentile £306 £210 £286
West Midlands median daily rate £275 £200 £175
% change year-on-year +37.50% +14.29% -
Number of hourly rates quoted 0 0 1
Median hourly rate - - £15.50
West Midlands median hourly rate - £17.50 £15.50
% change year-on-year - +12.90% -13.89%

All Contract IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Birmingham with a recognized job title 497 701 860
% of contract IT jobs with a recognized job title 88.91% 94.47% 96.41%
Number of daily rates quoted 329 494 596
10th Percentile £163 £250 £263
25th Percentile £320 £350 £373
Median daily rate (50th Percentile) £455 £475 £488
Median % change year-on-year -4.21% -2.56% +2.63%
75th Percentile £538 £580 £600
90th Percentile £645 £688 £706
West Midlands median daily rate £469 £500 £500
% change year-on-year -6.20% - +2.04%
Number of hourly rates quoted 48 25 31
10th Percentile - £13.93 £12.50
25th Percentile £12.62 £15.50 £15.50
Median hourly rate £14.00 £24.00 £19.50
Median % change year-on-year -41.67% +23.08% +10.17%
75th Percentile £22.49 £48.75 £25.44
90th Percentile £27.64 £56.25 £65.00
West Midlands median hourly rate £24.34 £19.00 £20.00
% change year-on-year +28.11% -5.00% +14.29%

2nd Line Support
Job Vacancy Trend in Birmingham

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for 2nd Line Support in Birmingham

2nd Line Support
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Birmingham.

Daily rate trend for 2nd Line Support in Birmingham

2nd Line Support
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing 2nd Line Support in Birmingham over the 6 months to 21 July 2025.

Daily rate histogram for 2nd Line Support in Birmingham

2nd Line Support
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Birmingham.

Hourly rate trend for 2nd Line Support in Birmingham

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 21 July 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring 2nd Line Support in the job title.

1 3 (50.00%) Security Cleared
1 3 (50.00%) PKI
1 3 (50.00%) Load Balancing
1 3 (50.00%) Microsoft 365
1 3 (50.00%) IPsec
1 3 (50.00%) WAN
1 3 (50.00%) VPN
1 3 (50.00%) Juniper
1 3 (50.00%) MPLS
1 3 (50.00%) BGP
2 2 (33.33%) Microsoft Intune
2 2 (33.33%) SC Cleared
2 2 (33.33%) Public Sector
3 1 (16.67%) Problem-Solving
3 1 (16.67%) Social Skills
3 1 (16.67%) Customer Service
3 1 (16.67%) Azure
3 1 (16.67%) Mobile Device Management
3 1 (16.67%) OneDrive
3 1 (16.67%) Entra ID
3 1 (16.67%) Driving Licence
3 1 (16.67%) Windows 10
3 1 (16.67%) DBS Check
3 1 (16.67%) Cisco
3 1 (16.67%) Microsoft
3 1 (16.67%) Active Directory
3 1 (16.67%) Citrix
3 1 (16.67%) VMware
3 1 (16.67%) Asset Management
3 1 (16.67%) Service Delivery

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) SharePoint
Cloud Services
1 3 (50.00%) Microsoft 365
2 1 (16.67%) Azure
2 1 (16.67%) Entra ID
2 1 (16.67%) OneDrive
Communications & Networking
1 3 (50.00%) BGP
1 3 (50.00%) IPsec
1 3 (50.00%) MPLS
1 3 (50.00%) VPN
1 3 (50.00%) WAN
General
1 2 (33.33%) Public Sector
2 1 (16.67%) Social Skills
Miscellaneous
1 3 (50.00%) PKI
2 1 (16.67%) Driving Licence
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 10
Processes & Methodologies
1 3 (50.00%) Load Balancing
2 1 (16.67%) Asset Management
2 1 (16.67%) Customer Service
2 1 (16.67%) ITIL
2 1 (16.67%) Mobile Device Management
2 1 (16.67%) Problem-Solving
2 1 (16.67%) Service Delivery
Qualifications
1 3 (50.00%) Security Cleared
2 2 (33.33%) SC Cleared
3 1 (16.67%) DBS Check
System Software
1 1 (16.67%) Active Directory
Systems Management
1 2 (33.33%) Microsoft Intune
Vendors
1 3 (50.00%) Juniper
2 1 (16.67%) Cisco
2 1 (16.67%) Citrix
2 1 (16.67%) Microsoft
2 1 (16.67%) VMware