2nd Line Support Contracts in Birmingham

Second Line Support
West Midlands > Birmingham

The median Second Line Support daily rate in Birmingham is £160, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 40 46 68
Rank change year-on-year +6 +22 +14
Contract jobs requiring a 2nd Line Support 10 21 7
As % of all contract jobs advertised in Birmingham 1.92% 2.72% 0.77%
As % of the Job Titles category 2.14% 2.94% 0.80%
Number of daily rates quoted 9 13 4
10th Percentile £125 £157 £122
25th Percentile £150 £188 £126
Median daily rate (50th Percentile) £160 £200 £163
Median % change year-on-year -20.00% +23.08% -14.47%
75th Percentile £250 £210 £216
90th Percentile £295 £213 £255
West Midlands median daily rate £210 £200 £175
% change year-on-year +5.00% +14.29% +2.94%
Number of hourly rates quoted 1 0 0
Median hourly rate £29.00 - -
West Midlands median hourly rate £29.00 £17.50 £34.57
% change year-on-year +65.71% -49.37% +92.03%

All Contract IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Birmingham with a recognized job title 468 715 870
% of contract IT jobs with a recognized job title 89.66% 92.50% 96.24%
Number of daily rates quoted 327 502 583
10th Percentile £160 £250 £263
25th Percentile £363 £325 £375
Median daily rate (50th Percentile) £483 £450 £500
Median % change year-on-year +7.33% -10.00% +5.26%
75th Percentile £575 £575 £600
90th Percentile £675 £675 £700
West Midlands median daily rate £485 £489 £500
% change year-on-year -0.77% -2.25% +5.26%
Number of hourly rates quoted 31 40 35
10th Percentile £12.62 £13.10 £11.40
25th Percentile £13.31 £17.75 £12.50
Median hourly rate £14.00 £28.50 £20.00
Median % change year-on-year -50.88% +42.50% +14.35%
75th Percentile £22.91 £48.75 £24.94
90th Percentile £30.68 £57.91 £60.50
West Midlands median hourly rate £18.07 £22.25 £19.50
% change year-on-year -18.81% +14.10% +12.85%

2nd Line Support
Job Vacancy Trend in Birmingham

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for 2nd Line Support in Birmingham

2nd Line Support
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Birmingham.

Daily rate trend for 2nd Line Support in Birmingham

2nd Line Support
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing 2nd Line Support in Birmingham over the 6 months to 1 May 2025.

Daily rate histogram for 2nd Line Support in Birmingham

2nd Line Support
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Birmingham.

Hourly rate trend for 2nd Line Support in Birmingham

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 1 May 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring 2nd Line Support in the job title.

1 7 (70.00%) Microsoft 365
2 4 (40.00%) Customer Service
2 4 (40.00%) Windows
2 4 (40.00%) Microsoft
2 4 (40.00%) Active Directory
3 3 (30.00%) Asset Management
3 3 (30.00%) Problem-Solving
3 3 (30.00%) Public Sector
3 3 (30.00%) Social Skills
3 3 (30.00%) Windows 10
3 3 (30.00%) Azure
4 2 (20.00%) Process Improvement
4 2 (20.00%) Degree
4 2 (20.00%) Load Balancing
4 2 (20.00%) Microsoft Intune
4 2 (20.00%) Mobile Device Management
4 2 (20.00%) Analytical Skills
4 2 (20.00%) DBS Check
4 2 (20.00%) Security Cleared
4 2 (20.00%) PKI
4 2 (20.00%) Service Delivery
4 2 (20.00%) IPsec
4 2 (20.00%) VMware
4 2 (20.00%) Citrix
4 2 (20.00%) A+ Certification
4 2 (20.00%) Juniper
4 2 (20.00%) Mac OS X
4 2 (20.00%) MPLS
4 2 (20.00%) BGP
4 2 (20.00%) Microsoft Office

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) Microsoft Exchange
2 1 (10.00%) SharePoint
Applications
1 2 (20.00%) Microsoft Office
Cloud Services
1 7 (70.00%) Microsoft 365
2 3 (30.00%) Azure
3 1 (10.00%) Entra ID
3 1 (10.00%) OneDrive
Communications & Networking
1 2 (20.00%) BGP
1 2 (20.00%) IPsec
1 2 (20.00%) MPLS
1 2 (20.00%) VPN
1 2 (20.00%) WAN
General
1 3 (30.00%) Public Sector
1 3 (30.00%) Social Skills
2 2 (20.00%) Analytical Skills
Miscellaneous
1 2 (20.00%) PKI
2 1 (10.00%) Driving Licence
Operating Systems
1 4 (40.00%) Windows
2 3 (30.00%) Windows 10
3 2 (20.00%) Mac OS X
Processes & Methodologies
1 4 (40.00%) Customer Service
2 3 (30.00%) Asset Management
2 3 (30.00%) Problem-Solving
3 2 (20.00%) ITIL
3 2 (20.00%) Load Balancing
3 2 (20.00%) Mobile Device Management
3 2 (20.00%) Process Improvement
3 2 (20.00%) Service Delivery
4 1 (10.00%) Data Analysis
4 1 (10.00%) Incident Management
4 1 (10.00%) Infrastructure Engineering
4 1 (10.00%) ITSM
4 1 (10.00%) Service Management
Qualifications
1 2 (20.00%) A+ Certification
1 2 (20.00%) DBS Check
1 2 (20.00%) Degree
1 2 (20.00%) MCP
1 2 (20.00%) Security Cleared
2 1 (10.00%) Microsoft Certification
2 1 (10.00%) SC Cleared
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 4 (40.00%) Active Directory
Systems Management
1 2 (20.00%) Microsoft Intune
Vendors
1 4 (40.00%) Microsoft
2 2 (20.00%) Citrix
2 2 (20.00%) Juniper
2 2 (20.00%) VMware
3 1 (10.00%) Cisco
3 1 (10.00%) ServiceNow