Service Desk Analyst Contract Job Trends in Birmingham

Service Desk Analyst
West Midlands > Birmingham

The median Service Desk Analyst daily rate in Birmingham is £239, according to job vacancies posted in the 6 months leading up to 4 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
4 Aug 2026
Same period 2025 Same period 2024
Rank 72 50 47
Rank change year-on-year -22 -3 +15
Contract jobs requiring a Service Desk Analyst 5 7 14
As % of all contract jobs in Birmingham 0.55% 1.29% 2.05%
As % of the Job Titles category 0.59% 1.43% 2.15%
Number of daily rates quoted 4 7 10
10th Percentile - £180 £149
25th Percentile £190 £220 £174
Median daily rate (50th Percentile) £239 £250 £190
Median % change year-on-year -4.50% +31.58% -15.56%
75th Percentile £300 £269 £194
90th Percentile £311 £288 £200
West Midlands median daily rate £190 £250 £190
% change year-on-year -24.00% +31.58% +5.56%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £16.00
West Midlands median hourly rate - - £17.00
% change year-on-year - - +33.33%

All Contract IT Job Roles
Birmingham

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Birmingham with a recognized job title 851 488 651
% of contract IT jobs with a recognized job title 93.01% 89.71% 95.18%
Number of daily rates quoted 487 321 460
10th Percentile £325 £165 £250
25th Percentile £407 £315 £370
Median daily rate (50th Percentile) £500 £450 £488
Median % change year-on-year +11.11% -7.69% -2.50%
75th Percentile £588 £538 £600
90th Percentile £688 £644 £725
West Midlands median daily rate £488 £475 £500
% change year-on-year +2.63% -5.00% -
Number of hourly rates quoted 37 50 19
10th Percentile £16.19 - £14.10
25th Percentile £17.20 £12.62 £15.75
Median hourly rate £25.00 £14.00 £37.50
Median % change year-on-year +78.57% -62.67% +82.93%
75th Percentile £51.25 £22.08 £49.38
90th Percentile £75.00 £26.89 £56.25
West Midlands median hourly rate £33.98 £24.34 £19.59
% change year-on-year +39.61% +24.25% -4.44%

Service Desk Analyst
Job Vacancy Trend in Birmingham

Historical trend showing the proportion of contract IT job postings featuring 'Service Desk Analyst' in the job title relative to all contract IT jobs advertised in Birmingham.

Service Desk Analyst job vacancy trend in Birmingham

Service Desk Analyst
Daily Rate Trend in Birmingham

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Birmingham.

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Birmingham

Service Desk Analyst
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing Service Desk Analyst in Birmingham over the 6 months to 4 August 2026.

Daily rate histogram for Service Desk Analyst in Birmingham

Service Desk Analyst
Hourly Rate Trend in Birmingham

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Birmingham.

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Birmingham

Service Desk Analyst Skill Set
Top 27 Co-Occurring Skills & Capabilities in Birmingham

For the 6 months to 4 August 2026, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring Service Desk Analyst in the job title.

1 5 (100.00%) Windows
2 4 (80.00%) Active Directory
2 4 (80.00%) Microsoft
2 4 (80.00%) Microsoft 365
2 4 (80.00%) ServiceNow
2 4 (80.00%) Windows 10
3 2 (40.00%) Azure
3 2 (40.00%) Azure Sentinel
3 2 (40.00%) Customer Service
3 2 (40.00%) DHCP
3 2 (40.00%) DNS
3 2 (40.00%) Entra ID
3 2 (40.00%) ITSM
3 2 (40.00%) Microsoft Intune
3 2 (40.00%) OneDrive
3 2 (40.00%) Problem-Solving
3 2 (40.00%) SharePoint
3 2 (40.00%) SLA
3 2 (40.00%) VPN
4 1 (20.00%) Incident Management
4 1 (20.00%) ITIL
4 1 (20.00%) ITIL Certification
4 1 (20.00%) NAS
4 1 (20.00%) Remedy
4 1 (20.00%) SAN
4 1 (20.00%) Unix
4 1 (20.00%) Validation

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Birmingham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (40.00%) SharePoint
Cloud Services
1 4 (80.00%) Microsoft 365
2 2 (40.00%) Azure
2 2 (40.00%) Azure Sentinel
2 2 (40.00%) Entra ID
2 2 (40.00%) OneDrive
Communications & Networking
1 2 (40.00%) DHCP
1 2 (40.00%) DNS
1 2 (40.00%) VPN
2 1 (20.00%) NAS
2 1 (20.00%) SAN
General
1 1 (20.00%) Banking
1 1 (20.00%) Investment Banking
Miscellaneous
1 2 (40.00%) Onboarding
2 1 (20.00%) Data Centre
Operating Systems
1 5 (100.00%) Windows
2 4 (80.00%) Windows 10
3 1 (20.00%) Unix
Processes & Methodologies
1 2 (40.00%) Customer Service
1 2 (40.00%) ITSM
1 2 (40.00%) Problem-Solving
2 1 (20.00%) Incident Management
2 1 (20.00%) ITIL
2 1 (20.00%) Validation
Qualifications
1 1 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 4 (80.00%) Active Directory
Systems Management
1 2 (40.00%) Microsoft Intune
Vendors
1 4 (80.00%) Microsoft
1 4 (80.00%) ServiceNow
2 1 (20.00%) Remedy