Service Desk Analyst Contracts in Birmingham

Service Desk Analyst
West Midlands > Birmingham

The median Service Desk Analyst daily rate in Birmingham is £190, according to job vacancies posted in the 6 months leading up to 21 September 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
21 Sep 2024		 Same period 2023 Same period 2022
Rank 50 55 71
Rank change year-on-year +5 +16 -3
Contract jobs requiring a Service Desk Analyst 16 17 26
As % of all contract jobs advertised in Birmingham 2.26% 2.03% 1.95%
As % of the Job Titles category 2.35% 2.12% 2.03%
Number of daily rates quoted 12 9 14
10th Percentile £172 £128 -
25th Percentile £189 £213 £125
Median daily rate (50th Percentile) £190 £225 £135
Median % change year-on-year -15.56% +66.67% -23.94%
75th Percentile £191 £238 £185
90th Percentile £200 £241 £230
West Midlands median daily rate £190 £180 £151
% change year-on-year +5.56% +19.21% +0.67%
Number of hourly rates quoted 1 3 5
10th Percentile - - £12.56
25th Percentile - - £12.66
Median hourly rate £16.00 £12.50 £14.50
Median % change year-on-year +28.00% -13.79% +3.57%
75th Percentile - £13.45 £15.50
90th Percentile - £14.02 £80.90
West Midlands median hourly rate £16.50 £12.50 £14.75
% change year-on-year +32.00% -15.25% +3.51%

All Contract IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Birmingham with a recognized job title 682 803 1,278
% of contract IT jobs with a recognized job title 96.19% 96.05% 95.95%
Number of daily rates quoted 445 536 855
10th Percentile £203 £260 £216
25th Percentile £363 £375 £363
Median daily rate (50th Percentile) £500 £475 £475
Median % change year-on-year +5.26% - +7.47%
75th Percentile £625 £600 £588
90th Percentile £738 £700 £688
West Midlands median daily rate £500 £488 £495
% change year-on-year +2.56% -1.52% +10.00%
Number of hourly rates quoted 15 26 17
10th Percentile £15.53 £13.10 £13.31
25th Percentile £20.88 £15.22 £14.50
Median hourly rate £43.00 £19.00 £18.00
Median % change year-on-year +126.32% +5.56% +11.63%
75th Percentile £53.75 £64.06 £20.00
90th Percentile £56.45 £67.50 £21.56
West Midlands median hourly rate £21.59 £22.10 £18.00
% change year-on-year -2.31% +22.78% +16.13%

Service Desk Analyst
Job Vacancy Trend in Birmingham

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Desk Analyst in Birmingham

Service Desk Analyst
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in Birmingham.

Daily rate trend for Service Desk Analyst in Birmingham

Service Desk Analyst
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in Birmingham.

Hourly rate trend for Service Desk Analyst in Birmingham

Service Desk Analyst Skill Set
Top 17 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 21 September 2024, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring Service Desk Analyst in the job title.

1 15 (93.75%) Customer Service
2 11 (68.75%) Social Skills
3 10 (62.50%) Microsoft
4 9 (56.25%) Active Directory
4 9 (56.25%) Windows
4 9 (56.25%) Microsoft 365
4 9 (56.25%) ServiceNow
4 9 (56.25%) Windows 10
5 5 (31.25%) Ticket Management
5 5 (31.25%) Finance
5 5 (31.25%) Inclusion and Diversity
6 2 (12.50%) Service Management
6 2 (12.50%) Remote Desktop
6 2 (12.50%) Microsoft Office
7 1 (6.25%) Public Sector
7 1 (6.25%) JIRA
7 1 (6.25%) Microsoft Exchange

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Microsoft Exchange
Applications
1 2 (12.50%) Microsoft Office
Cloud Services
1 9 (56.25%) Microsoft 365
Communications & Networking
1 2 (12.50%) Remote Desktop
Development Applications
1 1 (6.25%) JIRA
General
1 11 (68.75%) Social Skills
2 5 (31.25%) Finance
2 5 (31.25%) Inclusion and Diversity
3 1 (6.25%) Public Sector
Operating Systems
1 9 (56.25%) Windows
1 9 (56.25%) Windows 10
Processes & Methodologies
1 15 (93.75%) Customer Service
2 5 (31.25%) Ticket Management
3 2 (12.50%) Service Management
System Software
1 9 (56.25%) Active Directory
Vendors
1 10 (62.50%) Microsoft
2 9 (56.25%) ServiceNow
4 Service Desk Analyst jobs in the West Midlands