Period
to 23 August 2019

The median contractor rate for a Support Engineer was £178 per day in advertised job vacancies in Birmingham during the 6 months to 23 August 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
West Midlands > Birmingham
6 months to
23 Aug 2019
Same period 2018 Same period 2017
Rank 61 73 63
Rank change year-on-year +12 -10 +16
Contract jobs requiring a Support Engineer 33 29 24
As % of all contract IT jobs advertised in Birmingham 2.39% 1.97% 1.80%
As % of the Job Titles category 2.49% 2.07% 1.90%
Number of daily rates quoted 20 18 20
Birmingham median daily rate £178 £259 £333
Median daily rate % change year-on-year -31.40% -22.18% +15.65%
10th Percentile £113 £88 £125
90th Percentile £299 £388 £425
West Midlands median daily rate £185 £213 £250
% change year-on-year -12.94% -15.00% -3.57%
Number of hourly rates quoted 6 7 3
Birmingham median hourly rate £14.38 £15.00 £15.64
Median hourly rate % change year-on-year -4.13% -4.09% +30.33%
10th Percentile £13.00 £10.65 £12.13
90th Percentile £17.50 £16.00 £17.13
West Midlands median hourly rate £13.00 £15.49 £15.82
% change year-on-year -16.07% -2.09% +17.19%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Birmingham
Contract vacancies in Birmingham with a recognized job title 1,325 1,402 1,266
% of contract IT jobs with a recognized job title 95.88% 95.05% 94.90%
Number of daily rates quoted 905 932 889
Birmingham median daily rate £425 £400 £388
Median daily rate % change year-on-year +6.25% +3.23% +3.33%
10th Percentile £210 £180 £231
90th Percentile £585 £550 £523
West Midlands median daily rate £425 £425 £400
% change year-on-year - +6.25% -
Number of hourly rates quoted 43 50 31
Birmingham median hourly rate £17.50 £15.00 £14.22
Median hourly rate % change year-on-year +16.67% +5.52% +1.54%
10th Percentile £11.17 £10.98 £10.30
90th Percentile £46.00 £35.25 £35.00
West Midlands median hourly rate £16.00 £15.49 £16.00
% change year-on-year +3.29% -3.19% +6.67%

Support Engineer
Job Vacancy Trend in Birmingham

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Support Engineer in Birmingham

Support Engineer
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in Birmingham.

Contractor daily rate trend for Support Engineer in Birmingham

Support Engineer
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Support Engineer in Birmingham over the 6 months to 23 August 2019.

Contractor daily rate histogram for Support Engineer in Birmingham

Support Engineer
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in Birmingham.

Contractor hourly rate trend for Support Engineer in Birmingham

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 23 August 2019, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring Support Engineer in the job title.

1 18 (54.55%) Windows
2 12 (36.36%) Active Directory
3 9 (27.27%) Microsoft
4 8 (24.24%) Apple
4 8 (24.24%) Windows 7
5 6 (18.18%) ITIL
6 5 (15.15%) Cisco
6 5 (15.15%) Public Sector
6 5 (15.15%) Office 365
6 5 (15.15%) Windows 10
7 4 (12.12%) Break/Fix
7 4 (12.12%) Infrastructure Engineering
7 4 (12.12%) Windows Server
7 4 (12.12%) SLA
7 4 (12.12%) Unix
7 4 (12.12%) CCNA
7 4 (12.12%) Cisco Certification
7 4 (12.12%) Microsoft Office
7 4 (12.12%) VoIP
8 3 (9.09%) SCCM
8 3 (9.09%) Cisco IOS
8 3 (9.09%) Windows Server 2008
8 3 (9.09%) MPLS
8 3 (9.09%) Firewall
8 3 (9.09%) FreeBSD
8 3 (9.09%) Linux
8 3 (9.09%) VPN
8 3 (9.09%) DNS
8 3 (9.09%) Samsung
8 3 (9.09%) Problem-Solving

Support Engineer Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) IBM Domino
1 2 (6.06%) Office Communications Server
1 2 (6.06%) Skype for Business
2 1 (3.03%) Apache
2 1 (3.03%) IBM Notes
2 1 (3.03%) Mailman
Applications
1 4 (12.12%) Microsoft Office
2 1 (3.03%) Microsoft Excel
2 1 (3.03%) MS Visio
2 1 (3.03%) Spreadsheet
Cloud Services
1 5 (15.15%) Office 365
2 3 (9.09%) Azure
3 2 (6.06%) Azure Active Directory
4 1 (3.03%) Google Sheets
Communications & Networking
1 4 (12.12%) VoIP
2 3 (9.09%) Cisco IOS
2 3 (9.09%) DNS
2 3 (9.09%) Firewall
2 3 (9.09%) MPLS
2 3 (9.09%) VPN
3 2 (6.06%) DHCP
3 2 (6.06%) SMTP
3 2 (6.06%) TCP/IP
4 1 (3.03%) DKIM
4 1 (3.03%) Ethernet
4 1 (3.03%) Fibre Channel
4 1 (3.03%) IMAP
4 1 (3.03%) IP Telephony
4 1 (3.03%) iSCSI
4 1 (3.03%) OpenLDAP
4 1 (3.03%) SAN
4 1 (3.03%) Unified Communications
4 1 (3.03%) WAN
4 1 (3.03%) Wi-Fi
Database & Business Intelligence
1 1 (3.03%) Big Data
1 1 (3.03%) PostgreSQL
Development Applications
1 1 (3.03%) JIRA
General
1 5 (15.15%) Public Sector
2 2 (6.06%) Finance
2 2 (6.06%) Telecoms
3 1 (3.03%) Manufacturing
3 1 (3.03%) Retail
Libraries, Frameworks & Software Standards
1 2 (6.06%) Node.js
2 1 (3.03%) LAPP Stack
2 1 (3.03%) LDAP
2 1 (3.03%) Spring
Miscellaneous
1 2 (6.06%) Blackberry
2 1 (3.03%) Data Centre
2 1 (3.03%) NHS
2 1 (3.03%) Replication
2 1 (3.03%) Video Conferencing
Operating Systems
1 18 (54.55%) Windows
2 8 (24.24%) Windows 7
3 5 (15.15%) Windows 10
4 4 (12.12%) Unix
4 4 (12.12%) Windows Server
5 3 (9.09%) FreeBSD
5 3 (9.09%) Linux
5 3 (9.09%) Windows Server 2008
6 2 (6.06%) Windows Server 2003
6 2 (6.06%) Windows Server 2012
6 2 (6.06%) Windows XP
7 1 (3.03%) Android
7 1 (3.03%) Apple iOS
7 1 (3.03%) Red Hat Enterprise Linux
7 1 (3.03%) SUSE
7 1 (3.03%) Windows Vista
Processes & Methodologies
1 6 (18.18%) ITIL
2 4 (12.12%) Break/Fix
2 4 (12.12%) Infrastructure Engineering
3 3 (9.09%) Problem-Solving
4 1 (3.03%) Antivirus Management
4 1 (3.03%) Change Management
4 1 (3.03%) Cloud Operations
4 1 (3.03%) Collaborative Working
4 1 (3.03%) Incident Management
4 1 (3.03%) Informatics
4 1 (3.03%) Information Security
4 1 (3.03%) ITSM
4 1 (3.03%) MVC
4 1 (3.03%) Preventative Maintenance
4 1 (3.03%) Problem Management
4 1 (3.03%) Service Delivery
4 1 (3.03%) Service Management
4 1 (3.03%) Software Testing
4 1 (3.03%) Statistics
4 1 (3.03%) Time Management
Programming Languages
1 2 (6.06%) Java
1 2 (6.06%) PowerShell
2 1 (3.03%) Python
Qualifications
1 4 (12.12%) CCNA
1 4 (12.12%) Cisco Certification
2 3 (9.09%) DBS Check
3 2 (6.06%) MCITP
3 2 (6.06%) Microsoft Certification
3 2 (6.06%) Microsoft Certified Master
4 1 (3.03%) ITIL Certification
4 1 (3.03%) MCP
Quality Assurance & Compliance
1 4 (12.12%) SLA
2 1 (3.03%) ISO/IEC 27001
2 1 (3.03%) PCI DSS
System Software
1 12 (36.36%) Active Directory
2 2 (6.06%) VMware Infrastructure
3 1 (3.03%) Docker
3 1 (3.03%) Hyper-V
3 1 (3.03%) Sendmail
3 1 (3.03%) VMware ESXi
3 1 (3.03%) XenApp
3 1 (3.03%) XenDesktop
Systems Management
1 3 (9.09%) SCCM
Vendors
1 9 (27.27%) Microsoft
2 8 (24.24%) Apple
3 5 (15.15%) Cisco
4 3 (9.09%) Samsung
5 2 (6.06%) Citrix
5 2 (6.06%) Lotus
5 2 (6.06%) SolarWinds
5 2 (6.06%) TOWER Software
5 2 (6.06%) VMware
6 1 (3.03%) CheckPoint
6 1 (3.03%) Google
6 1 (3.03%) HP
6 1 (3.03%) IronPort
6 1 (3.03%) Mitel
6 1 (3.03%) Proofpoint
6 1 (3.03%) Remedy
6 1 (3.03%) Sophos
6 1 (3.03%) Trend Micro
6 1 (3.03%) Veeam
6 1 (3.03%) Xerox