Period
to 23 November 2017

The median contractor rate for a Support Engineer was £253 per day in advertised job vacancies in Birmingham during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
West Midlands > Birmingham
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 59 84 55
Rank change year-on-year +25 -29 -4
Contract jobs requiring a Support Engineer 38 18 31
As % of all contract IT jobs advertised in Birmingham 2.38% 1.18% 2.27%
As % of the Job Titles category 2.51% 1.23% 2.37%
Number of daily rates quoted 25 7 17
Birmingham median daily rate £253 £285 £188
Median daily rate % change year-on-year -11.40% +52.00% -40.71%
10th Percentile £129 £125 £99
90th Percentile £420 £335 £370
West Midlands median daily rate £250 £240 £270
% change year-on-year +4.17% -11.11% +12.50%
Number of hourly rates quoted 3 3 3
Birmingham median hourly rate £17.50 £14.00 £12.50
Median hourly rate % change year-on-year +25.00% +12.00% -23.08%
10th Percentile £16.01 £11.60 £10.95
90th Percentile £20.10 £17.80 £16.95
West Midlands median hourly rate £15.82 £14.38 £14.00
% change year-on-year +10.05% +2.68% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Birmingham
Contract vacancies in Birmingham with a recognized job title 1512 1464 1309
% of contract IT jobs with a recognized job title 94.80% 96.25% 95.69%
Number of daily rates quoted 1075 937 820
Birmingham median daily rate £388 £398 £375
Median daily rate % change year-on-year -2.52% +6.00% +7.14%
10th Percentile £216 £225 £212
90th Percentile £525 £550 £513
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 45 52 65
Birmingham median hourly rate £14.22 £14.75 £15.00
Median hourly rate % change year-on-year -3.63% -1.67% +7.64%
10th Percentile £8.39 £10.29 £10.73
90th Percentile £39.50 £27.42 £42.25
West Midlands median hourly rate £17.25 £15.43 £17.00
% change year-on-year +11.83% -9.26% +5.07%

Support Engineer
Job Vacancy Trend in Birmingham

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Support Engineer in Birmingham

Support Engineer
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in Birmingham.

Contractor daily rate trend for Support Engineer in Birmingham

Support Engineer
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Support Engineer in Birmingham over the 6 months to 23 November 2017.

Contractor daily rate histogram for Support Engineer in Birmingham

Support Engineer
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in Birmingham.

Contractor hourly rate trend for Support Engineer in Birmingham

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 23 November 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region featuring Support Engineer in the job title.

1 23 (60.53%) Windows
2 15 (39.47%) Active Directory
3 14 (36.84%) Microsoft
4 9 (23.68%) Windows 7
5 8 (21.05%) Windows Server
6 7 (18.42%) ITIL
6 7 (18.42%) Office 365
7 6 (15.79%) SCCM
7 6 (15.79%) Microsoft Office
7 6 (15.79%) Cisco
8 5 (13.16%) MS Exchange
8 5 (13.16%) Skype
8 5 (13.16%) Windows 10
9 4 (10.53%) ITRS Geneos
9 4 (10.53%) Skype for Business
9 4 (10.53%) SAS
9 4 (10.53%) Oracle
9 4 (10.53%) Unix
9 4 (10.53%) Disaster Recovery
10 3 (7.89%) Runbook
10 3 (7.89%) Law
10 3 (7.89%) Legal
10 3 (7.89%) H.323
10 3 (7.89%) VMware
10 3 (7.89%) Firewall
10 3 (7.89%) ITSM
10 3 (7.89%) Remedy
10 3 (7.89%) MCSE
10 3 (7.89%) LDAP
10 3 (7.89%) SharePoint

Support Engineer Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (13.16%) MS Exchange
2 4 (10.53%) SAS
2 4 (10.53%) Skype for Business
3 3 (7.89%) SharePoint
4 1 (2.63%) Blackberry Enterprise Server
Applications
1 6 (15.79%) Microsoft Office
Business Applications
1 3 (7.89%) Remedy ITSM
Cloud Services
1 7 (18.42%) Office 365
2 3 (7.89%) Microsoft Azure
Communications & Networking
1 5 (13.16%) Skype
2 3 (7.89%) CTI
2 3 (7.89%) Firewall
2 3 (7.89%) H.323
2 3 (7.89%) LDAP
2 3 (7.89%) PBX
2 3 (7.89%) Unified Communications
2 3 (7.89%) VoIP
3 2 (5.26%) LAN
3 2 (5.26%) TCP/IP
3 2 (5.26%) WAN
4 1 (2.63%) DHCP
4 1 (2.63%) IP Telephony
4 1 (2.63%) VPN
4 1 (2.63%) Wi-Fi
Database & Business Intelligence
1 1 (2.63%) SQL Server
General
1 3 (7.89%) Law
1 3 (7.89%) Legal
1 3 (7.89%) Retail
2 2 (5.26%) Banking
2 2 (5.26%) Finance
3 1 (2.63%) German Language
3 1 (2.63%) Manufacturing
3 1 (2.63%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (7.89%) XMPP
2 1 (2.63%) Web Services
Miscellaneous
1 3 (7.89%) IVR
1 3 (7.89%) Video Conferencing
2 2 (5.26%) Data Centre
3 1 (2.63%) Blackberry
3 1 (2.63%) Fat Client
3 1 (2.63%) Thin Client
Operating Systems
1 23 (60.53%) Windows
2 9 (23.68%) Windows 7
3 8 (21.05%) Windows Server
4 5 (13.16%) Windows 10
5 4 (10.53%) Unix
6 3 (7.89%) Windows 8
7 2 (5.26%) Windows Server 2003
8 1 (2.63%) Android
8 1 (2.63%) Linux
8 1 (2.63%) Red Hat Enterprise Linux
8 1 (2.63%) Windows XP
Processes & Methodologies
1 7 (18.42%) ITIL
2 4 (10.53%) Disaster Recovery
3 3 (7.89%) Document Management
3 3 (7.89%) ITSM
3 3 (7.89%) Runbook
4 2 (5.26%) Incident Management
4 2 (5.26%) Information Security
4 2 (5.26%) Logistics
4 2 (5.26%) Network Management
4 2 (5.26%) Service Management
4 2 (5.26%) Time Management
5 1 (2.63%) Mentoring
5 1 (2.63%) Migration
5 1 (2.63%) Mobile Device Management
5 1 (2.63%) Patch Management
5 1 (2.63%) Proactive Monitoring
5 1 (2.63%) Software Deployment
Programming Languages
1 1 (2.63%) PowerShell
Qualifications
1 3 (7.89%) MCSE
1 3 (7.89%) Microsoft Certification
2 2 (5.26%) DBS Check
Quality Assurance & Compliance
1 3 (7.89%) SLA
System Software
1 15 (39.47%) Active Directory
2 2 (5.26%) VMware Infrastructure
3 1 (2.63%) Hyper-V
3 1 (2.63%) Microsoft App-V
3 1 (2.63%) Terminal Services
3 1 (2.63%) VMware Workstation
Systems Management
1 6 (15.79%) SCCM
2 4 (10.53%) ITRS Geneos
3 1 (2.63%) Norton AntiVirus
3 1 (2.63%) SafeCom
3 1 (2.63%) WSUS
Vendors
1 14 (36.84%) Microsoft
2 6 (15.79%) Cisco
3 4 (10.53%) Oracle
4 3 (7.89%) Avaya
4 3 (7.89%) BMC
4 3 (7.89%) Remedy
4 3 (7.89%) VMware
5 2 (5.26%) Citrix
5 2 (5.26%) Kaspersky
5 2 (5.26%) NetApp
6 1 (2.63%) F5
6 1 (2.63%) IBM
6 1 (2.63%) Kaseya
6 1 (2.63%) McAfee
6 1 (2.63%) Meraki
6 1 (2.63%) Proofpoint
6 1 (2.63%) Red Hat
6 1 (2.63%) Symantec
6 1 (2.63%) Wyse