Period
to 21 September 2018

The median annual salary for a Support Engineer was £26,000 in advertised job vacancies in Birmingham during the 6 months to 21 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
West Midlands > Birmingham
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 144 141 107
Rank change year-on-year -3 -34 +1
Permanent jobs requiring a Support Engineer 53 60 117
As % of all permanent IT jobs advertised in Birmingham 1.40% 1.55% 2.41%
As % of the Job Titles category 1.45% 1.61% 2.50%
Number of salaries quoted 45 55 120
Birmingham median annual salary £26,000 £31,000 £29,000
Median salary % change year-on-year -16.13% +6.90% +5.45%
10th Percentile £19,000 £20,500 £22,440
90th Percentile £45,000 £43,750 £66,250
West Midlands median annual salary £28,000 £30,000 £29,000
% change year-on-year -6.67% +3.45% +5.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 3,662 3,725 4,672
% of permanent IT jobs with a recognized job title 96.98% 96.33% 96.31%
Number of salaries quoted 2,658 3,058 3,465
Birmingham median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -
10th Percentile £25,000 £26,750 £24,349
90th Percentile £71,250 £65,000 £67,500
West Midlands median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

Support Engineer
Job Vacancy Trend in Birmingham

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Support Engineer in Birmingham

Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Birmingham.

Salary trend for Support Engineer in Birmingham

Support Engineer
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Support Engineer in Birmingham over the 6 months to 21 September 2018.

Salary histogram for Support Engineer in Birmingham

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 21 September 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Support Engineer in the job title.

1 40 (75.47%) Windows
2 35 (66.04%) Active Directory
3 27 (50.94%) Windows 7
4 22 (41.51%) Windows 10
5 20 (37.74%) Microsoft
6 19 (35.85%) Windows Server
7 16 (30.19%) Microsoft Office
7 16 (30.19%) Windows Server 2012
8 15 (28.30%) ITIL
9 14 (26.42%) VMware
10 13 (24.53%) Finance
10 13 (24.53%) Office 365
11 11 (20.75%) VPN
12 10 (18.87%) Microsoft Certification
13 9 (16.98%) Cisco
13 9 (16.98%) DHCP
13 9 (16.98%) TCP/IP
13 9 (16.98%) XML
13 9 (16.98%) Break/Fix
14 8 (15.09%) Linux
14 8 (15.09%) Windows Server 2003
14 8 (15.09%) Firewall
14 8 (15.09%) VMware Infrastructure
15 7 (13.21%) Manufacturing
15 7 (13.21%) SQL Server
15 7 (13.21%) MS Exchange
16 6 (11.32%) Web Services
16 6 (11.32%) Java
16 6 (11.32%) MCSE
16 6 (11.32%) Windows Server 2008

Support Engineer Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (13.21%) MS Exchange
2 6 (11.32%) Exchange Server 2003
2 6 (11.32%) WebSphere
3 4 (7.55%) Exchange Server 2013
4 3 (5.66%) Confluence
4 3 (5.66%) Elasticsearch
5 1 (1.89%) Tomcat
Applications
1 16 (30.19%) Microsoft Office
2 3 (5.66%) MS Visio
Cloud Services
1 13 (24.53%) Office 365
2 3 (5.66%) Amazon AWS
2 3 (5.66%) Microsoft Azure
3 1 (1.89%) Google Cloud Platform
3 1 (1.89%) SaaS
Communications & Networking
1 11 (20.75%) VPN
2 9 (16.98%) DHCP
2 9 (16.98%) TCP/IP
3 8 (15.09%) Firewall
4 5 (9.43%) LAN
4 5 (9.43%) SAN
4 5 (9.43%) WAN
5 4 (7.55%) DNS
6 3 (5.66%) Cisco ASA
6 3 (5.66%) Extranet
7 2 (3.77%) Internet
7 2 (3.77%) Intranet
7 2 (3.77%) IPsec
7 2 (3.77%) NAS
7 2 (3.77%) SSL
8 1 (1.89%) ADSL
8 1 (1.89%) NetScaler
8 1 (1.89%) VoIP
8 1 (1.89%) VRRP
8 1 (1.89%) WLAN
Database & Business Intelligence
1 7 (13.21%) SQL Server
2 5 (9.43%) RDBMS
2 5 (9.43%) Relational Database
3 3 (5.66%) MongoDB
3 3 (5.66%) NoSQL
4 1 (1.89%) MySQL
4 1 (1.89%) SQL Server 2012
4 1 (1.89%) SQL Server 2016
Development Applications
1 3 (5.66%) JIRA
General
1 13 (24.53%) Finance
2 7 (13.21%) Manufacturing
3 1 (1.89%) Retail
3 1 (1.89%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (16.98%) XML
2 6 (11.32%) Web Services
3 5 (9.43%) Ajax
3 5 (9.43%) Hibernate
3 5 (9.43%) Java EE
3 5 (9.43%) JSF
3 5 (9.43%) Middleware
3 5 (9.43%) Spring
3 5 (9.43%) XSLT
4 3 (5.66%) FIX Protocol
4 3 (5.66%) JSON
4 3 (5.66%) Kafka
4 3 (5.66%) RabbitMQ
4 3 (5.66%) REST
4 3 (5.66%) SOAP
Miscellaneous
1 3 (5.66%) Analytical Skills
1 3 (5.66%) Data Centre
1 3 (5.66%) Replication
1 3 (5.66%) Self-Motivation
2 2 (3.77%) EMC VNX
2 2 (3.77%) Enterprise Software
2 2 (3.77%) Video Conferencing
3 1 (1.89%) Clustering
3 1 (1.89%) iPad
3 1 (1.89%) iPhone
3 1 (1.89%) Tandem
Operating Systems
1 40 (75.47%) Windows
2 27 (50.94%) Windows 7
3 22 (41.51%) Windows 10
4 19 (35.85%) Windows Server
5 16 (30.19%) Windows Server 2012
6 8 (15.09%) Linux
6 8 (15.09%) Windows Server 2003
7 6 (11.32%) Windows Server 2008
8 3 (5.66%) CentOS
8 3 (5.66%) Windows 8
9 2 (3.77%) Unix
Processes & Methodologies
1 15 (28.30%) ITIL
2 9 (16.98%) Break/Fix
3 5 (9.43%) Infrastructure Engineering
3 5 (9.43%) Service Management
4 4 (7.55%) Agile Software Development
5 3 (5.66%) Business Transformation
5 3 (5.66%) PRINCE2
5 3 (5.66%) Root Cause Analysis
5 3 (5.66%) SDLC
6 2 (3.77%) Data Deduplication
6 2 (3.77%) Data Protection
6 2 (3.77%) Decision-Making
6 2 (3.77%) Mentoring
6 2 (3.77%) Proactive Monitoring
6 2 (3.77%) Problem-Solving
6 2 (3.77%) Storage Management
6 2 (3.77%) Workflow
7 1 (1.89%) DevOps
7 1 (1.89%) High Availability
7 1 (1.89%) Trend Analysis
Programming Languages
1 6 (11.32%) Java
2 4 (7.55%) SQL
3 2 (3.77%) PL/SQL
4 1 (1.89%) Bash Shell
4 1 (1.89%) PHP
4 1 (1.89%) PowerShell
4 1 (1.89%) Python
4 1 (1.89%) R
4 1 (1.89%) Ruby
4 1 (1.89%) VB
Qualifications
1 10 (18.87%) Microsoft Certification
2 6 (11.32%) MCSE
3 5 (9.43%) MCP
4 4 (7.55%) CCNA
4 4 (7.55%) Cisco Certification
4 4 (7.55%) MCDST
5 2 (3.77%) ITIL Certification
5 2 (3.77%) MCITP
5 2 (3.77%) MCSA
6 1 (1.89%) CCNP
6 1 (1.89%) RHCE
6 1 (1.89%) RHCSA
Quality Assurance & Compliance
1 5 (9.43%) SLA
System Software
1 35 (66.04%) Active Directory
2 8 (15.09%) VMware Infrastructure
3 5 (9.43%) Hyper-V
4 4 (7.55%) VMware ESXi
5 3 (5.66%) Docker
6 2 (3.77%) vSphere
7 1 (1.89%) XenApp
Systems Management
1 2 (3.77%) HP Data Protector
1 2 (3.77%) NetBackup
1 2 (3.77%) Tivoli Storage Manager
2 1 (1.89%) Backup Exec
2 1 (1.89%) Kubernetes
Vendors
1 20 (37.74%) Microsoft
2 14 (26.42%) VMware
3 9 (16.98%) Cisco
4 3 (5.66%) EMC
4 3 (5.66%) HP
4 3 (5.66%) NetApp
5 2 (3.77%) 3PAR
5 2 (3.77%) Brocade
5 2 (3.77%) CheckPoint
5 2 (3.77%) IBM
6 1 (1.89%) Apple
6 1 (1.89%) Autodesk
6 1 (1.89%) Citrix
6 1 (1.89%) ConnectWise
6 1 (1.89%) Draytek
6 1 (1.89%) Google
6 1 (1.89%) Red Hat
6 1 (1.89%) SonicWALL
6 1 (1.89%) Sophos
6 1 (1.89%) Veeam