Period
to 21 July 2019

The median annual salary for a Support Engineer was £26,250 in advertised job vacancies in Birmingham during the 6 months to 21 July 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
West Midlands > Birmingham
6 months to
21 Jul 2019
Same period 2018 Same period 2017
Rank 123 144 130
Rank change year-on-year +21 -14 -17
Permanent jobs requiring a Support Engineer 37 58 70
As % of all permanent IT jobs advertised in Birmingham 1.28% 1.47% 1.81%
As % of the Job Titles category 1.32% 1.52% 1.87%
Number of salaries quoted 32 48 70
Birmingham median annual salary £26,250 £27,500 £31,000
Median salary % change year-on-year -4.55% -11.29% +3.33%
10th Percentile £18,500 £19,000 £21,250
90th Percentile £35,000 £42,500 £50,000
West Midlands median annual salary £30,000 £27,500 £30,000
% change year-on-year +9.09% -8.33% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 2,794 3,821 3,735
% of permanent IT jobs with a recognized job title 96.68% 96.76% 96.46%
Number of salaries quoted 2,299 2,783 3,116
Birmingham median annual salary £47,000 £45,000 £42,500
Median salary % change year-on-year +4.44% +5.88% -
10th Percentile £27,500 £26,250 £26,250
90th Percentile £72,500 £70,000 £63,750
West Midlands median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

Support Engineer
Job Vacancy Trend in Birmingham

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Support Engineer in Birmingham

Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Birmingham.

Salary trend for Support Engineer in Birmingham

Support Engineer
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Support Engineer in Birmingham over the 6 months to 21 July 2019.

Salary histogram for Support Engineer in Birmingham

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 21 July 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Support Engineer in the job title.

1 32 (86.49%) Windows
2 23 (62.16%) Active Directory
3 22 (59.46%) Office 365
4 21 (56.76%) Microsoft
5 13 (35.14%) Windows Server
6 11 (29.73%) Windows 10
6 11 (29.73%) MS Exchange
6 11 (29.73%) VMware
7 10 (27.03%) LAN
8 9 (24.32%) Windows 7
8 9 (24.32%) SCCM
8 9 (24.32%) Microsoft Office
9 8 (21.62%) WAN
9 8 (21.62%) VMware Infrastructure
9 8 (21.62%) Windows Server 2012
10 7 (18.92%) Exchange Server 2013
10 7 (18.92%) Break/Fix
10 7 (18.92%) Veeam
10 7 (18.92%) Citrix
10 7 (18.92%) Finance
11 6 (16.22%) TCP/IP
11 6 (16.22%) Windows Server 2008
11 6 (16.22%) Microsoft Azure
11 6 (16.22%) VMware ESXi
11 6 (16.22%) Exchange Server 2010
12 5 (13.51%) Skype for Business
12 5 (13.51%) ITIL
12 5 (13.51%) Virtual Machines
12 5 (13.51%) Infrastructure Engineering
12 5 (13.51%) Skype

Support Engineer Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (29.73%) MS Exchange
2 7 (18.92%) Exchange Server 2013
3 6 (16.22%) Exchange Server 2010
4 5 (13.51%) Skype for Business
5 3 (8.11%) SharePoint
6 1 (2.70%) Exchange Server 2007
Applications
1 9 (24.32%) Microsoft Office
2 1 (2.70%) Microsoft Excel
Cloud Services
1 22 (59.46%) Office 365
2 6 (16.22%) Microsoft Azure
3 1 (2.70%) Cloud Computing
3 1 (2.70%) Mimecast
Communications & Networking
1 10 (27.03%) LAN
2 8 (21.62%) WAN
3 6 (16.22%) TCP/IP
4 5 (13.51%) Skype
5 4 (10.81%) Firewall
5 4 (10.81%) IP Telephony
5 4 (10.81%) Network Security
6 3 (8.11%) ADSL
6 3 (8.11%) DNS
6 3 (8.11%) VLAN
7 2 (5.41%) DHCP
7 2 (5.41%) Internet
7 2 (5.41%) SAN
7 2 (5.41%) SMS
8 1 (2.70%) IPsec
8 1 (2.70%) IPv6
8 1 (2.70%) Unified Communications
8 1 (2.70%) VoIP
8 1 (2.70%) VPN
8 1 (2.70%) Wireless
Database & Business Intelligence
1 3 (8.11%) SQL Server
2 2 (5.41%) SQL Server 2012
2 2 (5.41%) SQL Server 2016
General
1 7 (18.92%) Finance
2 1 (2.70%) Law
2 1 (2.70%) Mandarin Language
2 1 (2.70%) Retail
Miscellaneous
1 5 (13.51%) Analytical Skills
2 4 (10.81%) Video Conferencing
3 3 (8.11%) Data Centre
4 2 (5.41%) Self-Motivation
5 1 (2.70%) EPoS
5 1 (2.70%) Fat Client
5 1 (2.70%) HP StoreVirtual
5 1 (2.70%) Replication
5 1 (2.70%) Thin Client
Operating Systems
1 32 (86.49%) Windows
2 13 (35.14%) Windows Server
3 11 (29.73%) Windows 10
4 9 (24.32%) Windows 7
5 8 (21.62%) Windows Server 2012
6 6 (16.22%) Windows Server 2008
7 3 (8.11%) Linux
7 3 (8.11%) Windows 8
7 3 (8.11%) Windows Vista
8 1 (2.70%) Windows Server 2003
Processes & Methodologies
1 7 (18.92%) Break/Fix
2 5 (13.51%) Infrastructure Engineering
2 5 (13.51%) ITIL
3 4 (10.81%) Problem Management
3 4 (10.81%) Service Delivery
4 3 (8.11%) Change Management
4 3 (8.11%) Migration
4 3 (8.11%) Software Deployment
5 2 (5.41%) Performance Management
6 1 (2.70%) Disaster Recovery
6 1 (2.70%) ITIL V3
6 1 (2.70%) Operations Management
6 1 (2.70%) Performance Monitoring
6 1 (2.70%) Problem-Solving
Programming Languages
1 2 (5.41%) SQL
2 1 (2.70%) Bash Shell
2 1 (2.70%) PowerShell
Qualifications
1 3 (8.11%) MCP
1 3 (8.11%) Microsoft Certification
2 2 (5.41%) MCSA
3 1 (2.70%) A+ Certification
3 1 (2.70%) CCNA
3 1 (2.70%) Cisco Certification
3 1 (2.70%) ITIL Certification
3 1 (2.70%) MCDST
3 1 (2.70%) MCSE
Quality Assurance & Compliance
1 4 (10.81%) SLA
2 1 (2.70%) GDPR
System Software
1 23 (62.16%) Active Directory
2 8 (21.62%) VMware Infrastructure
3 6 (16.22%) VMware ESXi
4 5 (13.51%) Virtual Machines
5 4 (10.81%) Hyper-V
5 4 (10.81%) vSphere
6 3 (8.11%) Virtual Servers
6 3 (8.11%) XenDesktop
7 2 (5.41%) XenApp
8 1 (2.70%) Forefront TMG
8 1 (2.70%) Terminal Server
Systems Management
1 9 (24.32%) SCCM
2 3 (8.11%) AirWatch
2 3 (8.11%) Backup Exec
2 3 (8.11%) Microsoft Data Protection Manager
3 1 (2.70%) Microsoft Intune
3 1 (2.70%) WSUS
Vendors
1 21 (56.76%) Microsoft
2 11 (29.73%) VMware
3 7 (18.92%) Citrix
3 7 (18.92%) Veeam
4 4 (10.81%) Cisco
4 4 (10.81%) CommVault
4 4 (10.81%) HP
5 3 (8.11%) 3PAR
5 3 (8.11%) McAfee
5 3 (8.11%) Veritas
6 1 (2.70%) Bloomberg
6 1 (2.70%) CheckPoint
6 1 (2.70%) Dell
6 1 (2.70%) Fidessa
6 1 (2.70%) NetApp
6 1 (2.70%) Reuters
6 1 (2.70%) SolarWinds
6 1 (2.70%) SonicWALL
6 1 (2.70%) Sophos
6 1 (2.70%) Symantec