Period
to 18 July 2018

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in Birmingham during the 6 months to 18 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
West Midlands > Birmingham
6 months to
18 Jul 2018
Same period 2017 Same period 2016
Rank 141 124 103
Rank change year-on-year -17 -21 +4
Permanent jobs requiring a Support Engineer 58 73 115
As % of all permanent IT jobs advertised in Birmingham 1.48% 1.91% 2.38%
As % of the Job Titles category 1.53% 1.98% 2.49%
Number of salaries quoted 48 73 115
Birmingham median annual salary £27,500 £31,000 £32,000
Median salary % change year-on-year -11.29% -3.13% -1.54%
10th Percentile £19,000 £21,250 £23,100
90th Percentile £42,500 £50,000 £47,500
West Midlands median annual salary £27,500 £30,000 £30,000
% change year-on-year -8.33% - +9.09%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 3,801 3,682 4,622
% of permanent IT jobs with a recognized job title 96.77% 96.44% 95.63%
Number of salaries quoted 2,773 3,078 3,480
Birmingham median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £26,250 £26,250 £25,000
90th Percentile £70,000 £63,750 £68,750
West Midlands median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

Support Engineer
Job Vacancy Trend in Birmingham

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Support Engineer in Birmingham

Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Birmingham.

Salary trend for Support Engineer in Birmingham

Support Engineer
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Support Engineer in Birmingham over the 6 months to 18 July 2018.

Salary histogram for Support Engineer in Birmingham

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 18 July 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Support Engineer in the job title.

1 42 (72.41%) Windows
2 39 (67.24%) Active Directory
3 21 (36.21%) ITIL
3 21 (36.21%) Windows 7
3 21 (36.21%) Windows Server
4 16 (27.59%) VMware
4 16 (27.59%) Microsoft Office
5 15 (25.86%) Windows 10
6 14 (24.14%) Office 365
6 14 (24.14%) Windows Server 2012
6 14 (24.14%) Microsoft
6 14 (24.14%) Firewall
7 10 (17.24%) Microsoft Certification
7 10 (17.24%) Linux
7 10 (17.24%) TCP/IP
8 9 (15.52%) WAN
8 9 (15.52%) LAN
8 9 (15.52%) ITIL Certification
8 9 (15.52%) VMware Infrastructure
9 8 (13.79%) Windows Server 2008
9 8 (13.79%) Break/Fix
9 8 (13.79%) SAN
9 8 (13.79%) Cisco
9 8 (13.79%) VPN
9 8 (13.79%) MCSE
10 7 (12.07%) SQL Server
10 7 (12.07%) MS Exchange
10 7 (12.07%) Manufacturing
10 7 (12.07%) VMware ESXi
11 6 (10.34%) Stakeholder Management

Support Engineer Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.07%) MS Exchange
2 4 (6.90%) Exchange Server 2010
3 3 (5.17%) WebSphere
4 1 (1.72%) Exchange Server 2003
4 1 (1.72%) Exchange Server 2013
4 1 (1.72%) Tomcat
Applications
1 16 (27.59%) Microsoft Office
2 6 (10.34%) Microsoft Excel
3 4 (6.90%) Microsoft PowerPoint
4 2 (3.45%) MS Visio
Business Applications
1 3 (5.17%) Remedy ITSM
2 1 (1.72%) Visualfiles
Cloud Services
1 14 (24.14%) Office 365
2 2 (3.45%) Amazon AWS
2 2 (3.45%) Microsoft Azure
3 1 (1.72%) Google Cloud Platform
3 1 (1.72%) SaaS
Communications & Networking
1 14 (24.14%) Firewall
2 10 (17.24%) TCP/IP
3 9 (15.52%) LAN
3 9 (15.52%) WAN
4 8 (13.79%) SAN
4 8 (13.79%) VPN
5 5 (8.62%) Cisco ASA
5 5 (8.62%) DHCP
5 5 (8.62%) DNS
5 5 (8.62%) SSL
6 4 (6.90%) Internet
6 4 (6.90%) IPsec
7 2 (3.45%) NAS
7 2 (3.45%) VoIP
8 1 (1.72%) Intranet
8 1 (1.72%) NetScaler
8 1 (1.72%) VLAN
8 1 (1.72%) VRRP
8 1 (1.72%) WLAN
Database & Business Intelligence
1 7 (12.07%) SQL Server
2 2 (3.45%) RDBMS
2 2 (3.45%) Relational Database
3 1 (1.72%) MySQL
3 1 (1.72%) SQL Server 2012
3 1 (1.72%) SQL Server 2016
General
1 7 (12.07%) Manufacturing
2 4 (6.90%) Finance
3 2 (3.45%) Retail
4 1 (1.72%) Law
4 1 (1.72%) Legal
4 1 (1.72%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (5.17%) XML
2 2 (3.45%) Ajax
2 2 (3.45%) Hibernate
2 2 (3.45%) Java EE
2 2 (3.45%) jQuery
2 2 (3.45%) JSF
2 2 (3.45%) Middleware
2 2 (3.45%) Spring
2 2 (3.45%) Web Services
2 2 (3.45%) XSLT
Miscellaneous
1 5 (8.62%) Data Centre
2 3 (5.17%) Analytical Skills
2 3 (5.17%) Private Cloud
2 3 (5.17%) Self-Motivation
3 2 (3.45%) EMC VNX
3 2 (3.45%) Enterprise Software
3 2 (3.45%) Fintech
3 2 (3.45%) Management Information System
3 2 (3.45%) Replication
4 1 (1.72%) AS400
4 1 (1.72%) Clustering
4 1 (1.72%) Driving Licence
4 1 (1.72%) iSeries
4 1 (1.72%) Tandem
4 1 (1.72%) Video Conferencing
Operating Systems
1 42 (72.41%) Windows
2 21 (36.21%) Windows 7
2 21 (36.21%) Windows Server
3 15 (25.86%) Windows 10
4 14 (24.14%) Windows Server 2012
5 10 (17.24%) Linux
6 8 (13.79%) Windows Server 2008
7 6 (10.34%) Windows Server 2003
8 3 (5.17%) Red Hat Enterprise Linux
9 2 (3.45%) Unix
10 1 (1.72%) Apple iOS
10 1 (1.72%) Mac OS
10 1 (1.72%) Mac OS X
10 1 (1.72%) Windows 8
Processes & Methodologies
1 21 (36.21%) ITIL
2 8 (13.79%) Break/Fix
3 6 (10.34%) PRINCE2
3 6 (10.34%) Stakeholder Management
4 5 (8.62%) Problem-Solving
4 5 (8.62%) Service Management
5 3 (5.17%) ITSM
5 3 (5.17%) Root Cause Analysis
6 2 (3.45%) Data Deduplication
6 2 (3.45%) Data Management
6 2 (3.45%) Data Protection
6 2 (3.45%) DevOps
6 2 (3.45%) Mentoring
6 2 (3.45%) Release Management
6 2 (3.45%) Scrum
6 2 (3.45%) Software Delivery
6 2 (3.45%) Time Management
6 2 (3.45%) Use Case
6 2 (3.45%) Web Development
6 2 (3.45%) Workflow
Programming Languages
1 6 (10.34%) SQL
2 5 (8.62%) Java
3 2 (3.45%) JavaScript
3 2 (3.45%) PL/SQL
4 1 (1.72%) Bash Shell
4 1 (1.72%) PHP
4 1 (1.72%) PowerShell
4 1 (1.72%) Python
4 1 (1.72%) Ruby
4 1 (1.72%) VB
Qualifications
1 10 (17.24%) Microsoft Certification
2 9 (15.52%) ITIL Certification
3 8 (13.79%) MCSE
4 6 (10.34%) CCNA
4 6 (10.34%) Cisco Certification
5 5 (8.62%) MCITP
5 5 (8.62%) MCP
6 3 (5.17%) MCDST
7 2 (3.45%) Degree
8 1 (1.72%) CCNP
8 1 (1.72%) DBS Check
8 1 (1.72%) MCSA
8 1 (1.72%) RHCE
8 1 (1.72%) RHCSA
8 1 (1.72%) SC Cleared
8 1 (1.72%) Security Cleared
Quality Assurance & Compliance
1 5 (8.62%) SLA
System Software
1 39 (67.24%) Active Directory
2 9 (15.52%) VMware Infrastructure
3 7 (12.07%) VMware ESXi
4 3 (5.17%) Hyper-V
5 2 (3.45%) Docker
6 1 (1.72%) vSphere
6 1 (1.72%) XenApp
Systems Management
1 3 (5.17%) SCCM
2 2 (3.45%) HP Data Protector
2 2 (3.45%) NetBackup
2 2 (3.45%) Tivoli Storage Manager
3 1 (1.72%) AirWatch
3 1 (1.72%) Backup Exec
3 1 (1.72%) Single Sign-On
Vendors
1 16 (27.59%) VMware
2 14 (24.14%) Microsoft
3 8 (13.79%) Cisco
4 5 (8.62%) CheckPoint
5 4 (6.90%) Red Hat
5 4 (6.90%) ServiceNow
6 3 (5.17%) EMC
6 3 (5.17%) HP
6 3 (5.17%) NetApp
6 3 (5.17%) Remedy
7 2 (3.45%) 3PAR
7 2 (3.45%) Brocade
7 2 (3.45%) Citrix
7 2 (3.45%) IBM
8 1 (1.72%) Autodesk
8 1 (1.72%) ConnectWise
8 1 (1.72%) Dell
8 1 (1.72%) iManage
8 1 (1.72%) MobileIron
8 1 (1.72%) Sophos