Period
to 22 November 2017

The median annual salary for a Support Engineer was £31,250 in advertised job vacancies in Birmingham during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
West Midlands > Birmingham
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 148 104 115
Rank change year-on-year -44 +11 -7
Permanent jobs requiring a Support Engineer 49 116 69
As % of all permanent IT jobs advertised in Birmingham 1.27% 2.44% 1.76%
As % of the Job Titles category 1.31% 2.53% 1.82%
Number of salaries quoted 44 125 73
Birmingham median annual salary £31,250 £29,000 £27,500
Median salary % change year-on-year +7.76% +5.45% -
10th Percentile £20,400 £22,000 £21,000
90th Percentile £41,700 £66,250 £43,750
West Midlands median annual salary £30,000 £29,000 £27,500
% change year-on-year +3.45% +5.45% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 3727 4589 3799
% of permanent IT jobs with a recognized job title 96.23% 96.41% 97.09%
Number of salaries quoted 2977 3426 3179
Birmingham median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £26,250 £25,500 £25,500
90th Percentile £65,000 £66,250 £67,500
West Midlands median annual salary £40,000 £40,000 £40,000

Support Engineer
Job Vacancy Trend in Birmingham

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Support Engineer in Birmingham

Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Birmingham.

Salary trend for Support Engineer in Birmingham

Support Engineer
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Support Engineer in Birmingham over the 6 months to 22 November 2017.

Salary histogram for Support Engineer in Birmingham

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 22 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Engineer in the job title.

1 38 (77.55%) Windows
2 28 (57.14%) Active Directory
3 27 (55.10%) Microsoft
4 21 (42.86%) Windows Server
5 18 (36.73%) ITIL
6 16 (32.65%) Citrix
6 16 (32.65%) VMware
7 14 (28.57%) Hyper-V
8 13 (26.53%) SCCM
9 12 (24.49%) VMware Infrastructure
9 12 (24.49%) Windows Server 2008
10 11 (22.45%) Windows 7
10 11 (22.45%) Office 365
10 11 (22.45%) Windows Server 2012
10 11 (22.45%) Linux
11 10 (20.41%) SharePoint
12 9 (18.37%) Microsoft Azure
13 8 (16.33%) Continuous Improvement
13 8 (16.33%) Service Management
13 8 (16.33%) Cisco Certification
13 8 (16.33%) CCNA
14 7 (14.29%) Symantec
14 7 (14.29%) Configuration Management
14 7 (14.29%) Java
14 7 (14.29%) Finance
14 7 (14.29%) SCOM
15 6 (12.24%) SCVMM
15 6 (12.24%) Video Conferencing
15 6 (12.24%) Virtual Machines
15 6 (12.24%) Data Centre

Support Engineer Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (20.41%) SharePoint
2 5 (10.20%) MS Exchange
2 5 (10.20%) Skype for Business
3 3 (6.12%) IIS
4 2 (4.08%) Exchange Server 2007
5 1 (2.04%) IBM Notes
5 1 (2.04%) SharePoint 2013
Applications
1 5 (10.20%) Microsoft Office
Business Applications
1 2 (4.08%) Workfront
2 1 (2.04%) JDE EnterpriseOne
2 1 (2.04%) Oracle Applications
Cloud Services
1 11 (22.45%) Office 365
2 9 (18.37%) Microsoft Azure
3 5 (10.20%) Amazon AWS
3 5 (10.20%) Amazon EC2
3 5 (10.20%) AWS CloudFormation
4 4 (8.16%) OneDrive
Communications & Networking
1 6 (12.24%) WAN
2 5 (10.20%) LAN
2 5 (10.20%) Skype
3 4 (8.16%) TCP/IP
4 3 (6.12%) DHCP
4 3 (6.12%) DNS
4 3 (6.12%) Firewall
4 3 (6.12%) SAN
4 3 (6.12%) Unified Communications
4 3 (6.12%) VLAN
5 2 (4.08%) VPN
5 2 (4.08%) Wireless
5 2 (4.08%) WLAN
6 1 (2.04%) H.323
6 1 (2.04%) iSCSI
6 1 (2.04%) RTP
6 1 (2.04%) VoIP
Database & Business Intelligence
1 3 (6.12%) SQL Server
2 2 (4.08%) KDB
2 2 (4.08%) SQL Server 2008
General
1 7 (14.29%) Finance
2 5 (10.20%) Telecoms
3 2 (4.08%) Automotive
4 1 (2.04%) Banking
4 1 (2.04%) Manufacturing
Libraries, Frameworks & Software Standards
1 6 (12.24%) .NET
2 2 (4.08%) JMS
3 1 (2.04%) ASP.NET
Miscellaneous
1 6 (12.24%) Data Centre
1 6 (12.24%) Video Conferencing
2 5 (10.20%) Public Cloud
3 4 (8.16%) Analytical Skills
4 3 (6.12%) Driving Licence
5 2 (4.08%) Computer Science
6 1 (2.04%) Clustering
6 1 (2.04%) Derivative
6 1 (2.04%) Enterprise Storage
6 1 (2.04%) Equities
6 1 (2.04%) Fixed Income
6 1 (2.04%) Foreign Exchange (FX)
6 1 (2.04%) Private Cloud
Operating Systems
1 38 (77.55%) Windows
2 21 (42.86%) Windows Server
3 12 (24.49%) Windows Server 2008
4 11 (22.45%) Linux
4 11 (22.45%) Windows 7
4 11 (22.45%) Windows Server 2012
5 6 (12.24%) Windows 10
6 4 (8.16%) Windows Server 2003
7 2 (4.08%) Unix
7 2 (4.08%) Windows 2000 Server
8 1 (2.04%) Windows 8
Processes & Methodologies
1 18 (36.73%) ITIL
2 8 (16.33%) Continuous Improvement
2 8 (16.33%) Service Management
3 7 (14.29%) Configuration Management
4 5 (10.20%) Change Management
4 5 (10.20%) DevOps
4 5 (10.20%) Infrastructure Monitoring
4 5 (10.20%) Problem Management
4 5 (10.20%) Runbook
4 5 (10.20%) Test Automation
5 4 (8.16%) PRINCE2
6 2 (4.08%) Business Continuity
6 2 (4.08%) Change Control
6 2 (4.08%) Information Management
6 2 (4.08%) Information Security
6 2 (4.08%) Information Security Management
6 2 (4.08%) Migration
6 2 (4.08%) Project Management
6 2 (4.08%) Security Management
6 2 (4.08%) Virtual Environments
Programming Languages
1 7 (14.29%) Java
2 6 (12.24%) SQL
3 5 (10.20%) JavaScript
3 5 (10.20%) Perl
3 5 (10.20%) PowerShell
3 5 (10.20%) Python
3 5 (10.20%) Ruby
3 5 (10.20%) VBScript
4 2 (4.08%) T-SQL
5 1 (2.04%) VBA
Qualifications
1 8 (16.33%) CCNA
1 8 (16.33%) Cisco Certification
2 5 (10.20%) Degree
2 5 (10.20%) Microsoft Certification
3 4 (8.16%) MCSE
4 3 (6.12%) MCSA
5 2 (4.08%) CCNP
5 2 (4.08%) Computer Science Degree
5 2 (4.08%) MCITP
6 1 (2.04%) MCSD
Quality Assurance & Compliance
1 2 (4.08%) ISO/IEC 27001
2 1 (2.04%) SLA
System Software
1 28 (57.14%) Active Directory
2 14 (28.57%) Hyper-V
3 12 (24.49%) VMware Infrastructure
4 6 (12.24%) Virtual Machines
5 5 (10.20%) Docker
6 4 (8.16%) Terminal Services
6 4 (8.16%) Virtual Servers
7 3 (6.12%) vSphere
Systems Management
1 13 (26.53%) SCCM
2 7 (14.29%) SCOM
3 6 (12.24%) SCVMM
4 5 (10.20%) Ansible
4 5 (10.20%) Norton AntiVirus
4 5 (10.20%) Opscode Chef
4 5 (10.20%) Puppet
4 5 (10.20%) Salt
5 2 (4.08%) Backup Exec
5 2 (4.08%) CA Spectrum
5 2 (4.08%) ITRS Geneos
5 2 (4.08%) Nagios
5 2 (4.08%) NetBackup
5 2 (4.08%) Netcool
Vendors
1 27 (55.10%) Microsoft
2 16 (32.65%) Citrix
2 16 (32.65%) VMware
3 7 (14.29%) Symantec
4 6 (12.24%) Cisco
5 5 (10.20%) BMC
5 5 (10.20%) McAfee
6 4 (8.16%) EMC
6 4 (8.16%) HP
6 4 (8.16%) NetApp
6 4 (8.16%) Polycom
7 3 (6.12%) Dell
7 3 (6.12%) Veeam
8 2 (4.08%) Alcatel-Lucent
8 2 (4.08%) Aruba
8 2 (4.08%) CA
8 2 (4.08%) LANDesk
8 2 (4.08%) Motorola
8 2 (4.08%) Remedy
8 2 (4.08%) ServiceNow