Period
to 9 December 2018

The median contractor rate for a Support Engineer was £205 per day in advertised job vacancies in the West Midlands during the 6 months to 9 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > West Midlands
6 months to
9 Dec 2018
Same period 2017 Same period 2016
Rank 98 97 152
Rank change year-on-year -1 +55 -64
Contract jobs requiring a Support Engineer 118 92 63
As % of all contract IT jobs advertised in the West Midlands 2.29% 1.89% 1.05%
As % of the Job Titles category 2.40% 1.99% 1.10%
Number of daily rates quoted 56 56 24
West Midlands median daily rate £205 £251 £240
Median daily rate % change year-on-year -18.41% +4.69% -
10th Percentile £110 £123 £110
90th Percentile £431 £432 £326
England median daily rate £198 £200 £225
% change year-on-year -1.25% -11.11% +2.27%
Number of hourly rates quoted 27 8 8
West Midlands median hourly rate £15.85 £15.76 £13.50
Median hourly rate % change year-on-year +0.56% +16.76% +8.87%
10th Percentile £12.20 £13.35 £10.55
90th Percentile £17.50 £68.53 £17.88
England median hourly rate £17.50 £16.75 £15.00
% change year-on-year +4.48% +11.67% -3.23%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Midlands
Contract vacancies in the West Midlands with a recognized job title 4,917 4,624 5,712
% of contract IT jobs with a recognized job title 95.35% 95.01% 95.15%
Number of daily rates quoted 3,052 2,932 3,452
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £243 £210 £225
90th Percentile £575 £539 £541
England median daily rate £456 £450 £425
% change year-on-year +1.27% +5.88% +3.03%
Number of hourly rates quoted 193 199 233
West Midlands median hourly rate £15.85 £17.00 £15.00
Median hourly rate % change year-on-year -6.76% +13.33% -9.37%
10th Percentile £10.82 £10.30 £10.05
90th Percentile £43.50 £47.50 £39.50
England median hourly rate £18.25 £18.70 £18.00
% change year-on-year -2.41% +3.89% -

Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Engineer in the West Midlands

Support Engineer
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the West Midlands.

Contractor daily rate trend for Support Engineer in the West Midlands

Support Engineer
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Support Engineer in the West Midlands over the 6 months to 9 December 2018.

Contractor daily rate histogram for Support Engineer in the West Midlands

Support Engineer
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the West Midlands.

Contractor hourly rate trend for Support Engineer in the West Midlands

Support Engineer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the West Midlands region over the 6 months to 9 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +29 28 £149 -54.23% 4
Shropshire -48 28 £353 -17.06% 3
Birmingham -12 23 £205 -22.27% 1
Solihull +9 10 £310 -17.33% 1
Staffordshire -9 8 £115 -68.49%
Coventry -9 7 £200 +40.85% 1
Worcestershire -3 3 £263 +81.03% 1
Dudley - 3 - - 1
Wolverhampton -2 1 - -
Herefordshire -17 1 - - 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 9 December 2018, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Support Engineer in the job title.

1 47 (39.83%) Windows
2 33 (27.97%) ITIL
2 33 (27.97%) Active Directory
3 27 (22.88%) SC Cleared
3 27 (22.88%) Security Cleared
4 26 (22.03%) Microsoft
5 22 (18.64%) Windows 10
6 20 (16.95%) Problem-Solving
7 18 (15.25%) VMware
7 18 (15.25%) Microsoft Certification
7 18 (15.25%) Middleware
7 18 (15.25%) Microsoft Office
7 18 (15.25%) MCSE
7 18 (15.25%) ZABBIX
7 18 (15.25%) Windows 7
8 17 (14.41%) Office 365
9 15 (12.71%) Windows Server
9 15 (12.71%) SQL Server
9 15 (12.71%) Cisco
10 14 (11.86%) Unix
10 14 (11.86%) Android
11 13 (11.02%) Break/Fix
11 13 (11.02%) Management Information System
11 13 (11.02%) Java
12 12 (10.17%) Oracle
12 12 (10.17%) MCP
12 12 (10.17%) MS Exchange
12 12 (10.17%) Documentum
12 12 (10.17%) Apple
12 12 (10.17%) Agile Software Development

Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (10.17%) Documentum
1 12 (10.17%) MS Exchange
2 5 (4.24%) Exchange Server 2010
3 1 (0.85%) Blackberry Enterprise Server
3 1 (0.85%) IBM Notes
3 1 (0.85%) SharePoint
3 1 (0.85%) Skype for Business
Applications
1 18 (15.25%) Microsoft Office
2 4 (3.39%) Microsoft Excel
3 2 (1.69%) Microsoft PowerPoint
3 2 (1.69%) MS Visio
Business Applications
1 2 (1.69%) Remedy ITSM
1 2 (1.69%) Teamcenter
Cloud Services
1 17 (14.41%) Office 365
2 8 (6.78%) Microsoft Azure
3 4 (3.39%) Amazon AWS
4 3 (2.54%) IaaS
4 3 (2.54%) OneDrive
4 3 (2.54%) PaaS
5 1 (0.85%) Azure Active Directory
Communications & Networking
1 10 (8.47%) Firewall
2 8 (6.78%) DNS
3 7 (5.93%) TCP/IP
3 7 (5.93%) WAN
4 6 (5.08%) Internet
4 6 (5.08%) Wireless
5 5 (4.24%) DHCP
6 4 (3.39%) Intranet
6 4 (3.39%) Intrusion Detection
6 4 (3.39%) Skype
7 3 (2.54%) Junos
8 2 (1.69%) VoIP
9 1 (0.85%) DMARC
9 1 (0.85%) DMZ
9 1 (0.85%) LAN
9 1 (0.85%) SAN
9 1 (0.85%) VLAN
9 1 (0.85%) VPN
9 1 (0.85%) WLAN
Database & Business Intelligence
1 15 (12.71%) SQL Server
2 2 (1.69%) SQL Server 2005
2 2 (1.69%) SQL Server 2008
3 1 (0.85%) Data Warehouse
Development Applications
1 12 (10.17%) JIRA
2 9 (7.63%) GitLab
3 3 (2.54%) Team Foundation Server
General
1 5 (4.24%) Finance
2 3 (2.54%) Retail
3 2 (1.69%) Manufacturing
4 1 (0.85%) Advertising
4 1 (0.85%) Aerospace
Libraries, Frameworks & Software Standards
1 18 (15.25%) Middleware
2 2 (1.69%) WSH
3 1 (0.85%) Software Packaging
Miscellaneous
1 13 (11.02%) Management Information System
2 11 (9.32%) Smartphone
3 5 (4.24%) Blackberry
4 4 (3.39%) Analytical Skills
5 3 (2.54%) Driving Licence
6 2 (1.69%) iPad
6 2 (1.69%) NHS
6 2 (1.69%) Self-Motivation
7 1 (0.85%) Data Centre
7 1 (0.85%) Hybrid Cloud
7 1 (0.85%) iPhone
7 1 (0.85%) PKI
Operating Systems
1 47 (39.83%) Windows
2 22 (18.64%) Windows 10
3 18 (15.25%) Windows 7
4 15 (12.71%) Windows Server
5 14 (11.86%) Android
5 14 (11.86%) Unix
6 9 (7.63%) Windows Server 2012
7 7 (5.93%) Windows 8
8 5 (4.24%) Windows Server 2008
9 4 (3.39%) Linux
9 4 (3.39%) Windows Server 2003
10 3 (2.54%) Windows XP
11 2 (1.69%) Red Hat Enterprise Linux
11 2 (1.69%) Windows Phone
12 1 (0.85%) Apple iOS
12 1 (0.85%) OS/2
12 1 (0.85%) Solaris
Processes & Methodologies
1 33 (27.97%) ITIL
2 20 (16.95%) Problem-Solving
3 13 (11.02%) Break/Fix
4 12 (10.17%) Agile Software Development
4 12 (10.17%) Kanban
4 12 (10.17%) Open Source
5 9 (7.63%) Analytics
5 9 (7.63%) Data Analytics
5 9 (7.63%) Trend Analysis
6 7 (5.93%) Infrastructure Engineering
7 6 (5.08%) Migration
8 5 (4.24%) ITIL V3
8 5 (4.24%) Service Management
9 4 (3.39%) Coaching
9 4 (3.39%) Decision-Making
9 4 (3.39%) Mentoring
9 4 (3.39%) Network Load Balancing
9 4 (3.39%) Network Packet Analysis
9 4 (3.39%) Service Delivery
9 4 (3.39%) WAN Optimisation
Programming Languages
1 13 (11.02%) Java
2 5 (4.24%) PowerShell
3 3 (2.54%) VBScript
4 2 (1.69%) SQL
5 1 (0.85%) Shell Script
Qualifications
1 27 (22.88%) SC Cleared
1 27 (22.88%) Security Cleared
2 18 (15.25%) MCSE
2 18 (15.25%) Microsoft Certification
3 12 (10.17%) MCP
4 11 (9.32%) A+ Certification
4 11 (9.32%) MCDST
4 11 (9.32%) NVQ Level 3
5 5 (4.24%) Cisco Certification
6 4 (3.39%) CCNP
6 4 (3.39%) Degree
6 4 (3.39%) MCITP
7 3 (2.54%) JNCIA
7 3 (2.54%) JNCIP
7 3 (2.54%) JNCIS
7 3 (2.54%) VMware Certified Professional (VCP)
8 2 (1.69%) DBS Check
8 2 (1.69%) DV Cleared
9 1 (0.85%) CCNA
Quality Assurance & Compliance
1 4 (3.39%) SLA
2 2 (1.69%) ISO/IEC 27001
3 1 (0.85%) PMO
System Software
1 33 (27.97%) Active Directory
2 9 (7.63%) VMware Infrastructure
3 4 (3.39%) vSphere
3 4 (3.39%) XenApp
4 3 (2.54%) Microsoft App-V
5 2 (1.69%) Hyper-V
5 2 (1.69%) VMware ESXi
6 1 (0.85%) Microsoft Virtual Server
6 1 (0.85%) Virtual Desktop
6 1 (0.85%) Virtual Machines
6 1 (0.85%) Virtual Servers
6 1 (0.85%) VMware NSX
Systems Management
1 18 (15.25%) ZABBIX
2 9 (7.63%) Puppet
3 5 (4.24%) SCCM
4 3 (2.54%) Systems Management Server (SMS)
4 3 (2.54%) WSUS
5 2 (1.69%) PTC Integrity
6 1 (0.85%) FortiGate
Vendors
1 26 (22.03%) Microsoft
2 18 (15.25%) VMware
3 15 (12.71%) Cisco
4 12 (10.17%) Apple
4 12 (10.17%) Oracle
4 12 (10.17%) Pega
5 11 (9.32%) Citrix
5 11 (9.32%) Google
6 5 (4.24%) F5
6 5 (4.24%) HP
6 5 (4.24%) McAfee
6 5 (4.24%) Meraki
7 4 (3.39%) Aruba
7 4 (3.39%) Avaya
7 4 (3.39%) Blue Coat
7 4 (3.39%) BMC
7 4 (3.39%) CheckPoint
7 4 (3.39%) Dell
7 4 (3.39%) Fortinet
7 4 (3.39%) IBM