Period
to 18 February 2019

The median contractor rate for a Support Engineer was £330 per day in advertised job vacancies in the West Midlands during the 6 months to 18 February 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > West Midlands
6 months to
18 Feb 2019
Same period 2018 Same period 2017
Rank 110 92 139
Rank change year-on-year -18 +47 -44
Contract jobs requiring a Support Engineer 94 102 57
As % of all contract IT jobs advertised in the West Midlands 1.89% 2.17% 1.08%
As % of the Job Titles category 1.98% 2.28% 1.14%
Number of daily rates quoted 46 57 15
West Midlands median daily rate £330 £188 £200
Median daily rate % change year-on-year +76.00% -6.25% -38.46%
10th Percentile £125 £104 £112
90th Percentile £431 £460 £311
England median daily rate £200 £190 £200
% change year-on-year +5.26% -5.00% -11.11%
Number of hourly rates quoted 16 10 13
West Midlands median hourly rate £14.38 £14.53 £14.50
Median hourly rate % change year-on-year -1.03% +0.17% -8.95%
10th Percentile £11.50 £12.98 £13.00
90th Percentile £18.13 £37.35 £17.48
England median hourly rate £16.25 £17.33 £15.25
% change year-on-year -6.20% +13.61% -4.69%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Midlands
Contract vacancies in the West Midlands with a recognized job title 4,742 4,477 4,992
% of contract IT jobs with a recognized job title 95.39% 95.11% 94.62%
Number of daily rates quoted 2,951 2,787 3,022
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £263 £213 £225
90th Percentile £575 £550 £538
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +1.19%
Number of hourly rates quoted 154 189 223
West Midlands median hourly rate £16.00 £18.50 £16.75
Median hourly rate % change year-on-year -13.51% +10.45% +4.69%
10th Percentile £10.50 £10.40 £10.75
90th Percentile £44.63 £48.75 £39.75
England median hourly rate £18.70 £18.70 £18.50
% change year-on-year - +1.08% -

Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Engineer in the West Midlands

Support Engineer
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the West Midlands.

Contractor daily rate trend for Support Engineer in the West Midlands

Support Engineer
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Support Engineer in the West Midlands over the 6 months to 18 February 2019.

Contractor daily rate histogram for Support Engineer in the West Midlands

Support Engineer
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the West Midlands.

Contractor hourly rate trend for Support Engineer in the West Midlands

Support Engineer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the West Midlands region over the 6 months to 18 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire -43 34 £353 -19.89% 1
Warwickshire +11 15 £300 +172.73% 3
Birmingham -7 14 £225 +38.46% 6
Solihull +6 11 £310 -8.15% 4
Coventry -9 8 £200 -10.11% 2
Worcestershire -7 4 £200 +17.65% 5
Staffordshire -7 3 - - 5
Wolverhampton +1 1 - - 2
Dudley - 1 - -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 18 February 2019, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Support Engineer in the job title.

1 36 (38.30%) ITIL
1 36 (38.30%) Windows
2 32 (34.04%) SC Cleared
2 32 (34.04%) Security Cleared
3 29 (30.85%) Active Directory
4 22 (23.40%) Middleware
4 22 (23.40%) ZABBIX
5 21 (22.34%) Problem-Solving
6 19 (20.21%) Microsoft
7 17 (18.09%) Management Information System
7 17 (18.09%) Unix
8 16 (17.02%) SQL Server
9 15 (15.96%) Microsoft Office
9 15 (15.96%) Java
9 15 (15.96%) Cisco
10 14 (14.89%) Documentum
10 14 (14.89%) Oracle
10 14 (14.89%) VMware
10 14 (14.89%) Agile Software Development
10 14 (14.89%) Pega
10 14 (14.89%) Kanban
10 14 (14.89%) JIRA
10 14 (14.89%) Open Source
10 14 (14.89%) Office 365
11 13 (13.83%) Windows 7
12 12 (12.77%) MS Exchange
12 12 (12.77%) Windows 10
13 11 (11.70%) Analytics
13 11 (11.70%) GitLab
13 11 (11.70%) Data Analytics

Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (14.89%) Documentum
2 12 (12.77%) MS Exchange
3 2 (2.13%) Exchange Server 2010
4 1 (1.06%) IBM Notes
4 1 (1.06%) SharePoint
4 1 (1.06%) Skype for Business
Applications
1 15 (15.96%) Microsoft Office
2 2 (2.13%) Microsoft Excel
3 1 (1.06%) Microsoft PowerPoint
3 1 (1.06%) MS Visio
Business Applications
1 2 (2.13%) Remedy ITSM
1 2 (2.13%) Teamcenter
Cloud Services
1 14 (14.89%) Office 365
2 10 (10.64%) Microsoft Azure
3 3 (3.19%) Amazon AWS
3 3 (3.19%) IaaS
3 3 (3.19%) PaaS
4 1 (1.06%) Azure Active Directory
Communications & Networking
1 11 (11.70%) Firewall
2 9 (9.57%) DNS
3 8 (8.51%) TCP/IP
4 7 (7.45%) WAN
5 6 (6.38%) SAN
5 6 (6.38%) VPN
6 5 (5.32%) Junos
6 5 (5.32%) Wireless
7 4 (4.26%) Internet
8 3 (3.19%) Intranet
8 3 (3.19%) Intrusion Detection
8 3 (3.19%) IPsec
9 2 (2.13%) DHCP
10 1 (1.06%) DMARC
10 1 (1.06%) DMZ
10 1 (1.06%) LAN
10 1 (1.06%) VoIP
10 1 (1.06%) WLAN
Database & Business Intelligence
1 16 (17.02%) SQL Server
2 2 (2.13%) Relational Database
Development Applications
1 14 (14.89%) JIRA
2 11 (11.70%) GitLab
3 4 (4.26%) Team Foundation Server
4 1 (1.06%) Visual Studio
General
1 2 (2.13%) Manufacturing
1 2 (2.13%) Retail
1 2 (2.13%) Telecoms
2 1 (1.06%) Aerospace
2 1 (1.06%) Finance
Libraries, Frameworks & Software Standards
1 22 (23.40%) Middleware
2 1 (1.06%) Software Packaging
Miscellaneous
1 17 (18.09%) Management Information System
2 5 (5.32%) PKI
3 4 (4.26%) Blackberry
3 4 (4.26%) Self-Motivation
4 3 (3.19%) Analytical Skills
4 3 (3.19%) Driving Licence
5 1 (1.06%) Data Centre
5 1 (1.06%) Hybrid Cloud
5 1 (1.06%) iPad
5 1 (1.06%) iPhone
5 1 (1.06%) NHS
Operating Systems
1 36 (38.30%) Windows
2 17 (18.09%) Unix
3 13 (13.83%) Windows 7
4 12 (12.77%) Windows 10
5 9 (9.57%) Windows Server
6 7 (7.45%) Linux
7 6 (6.38%) Windows Server 2012
8 5 (5.32%) Windows 8
9 4 (4.26%) Red Hat Enterprise Linux
10 2 (2.13%) Solaris
10 2 (2.13%) Windows XP
11 1 (1.06%) AIX
11 1 (1.06%) Android
11 1 (1.06%) OS/2
11 1 (1.06%) Windows Phone
11 1 (1.06%) Windows Server 2008
Processes & Methodologies
1 36 (38.30%) ITIL
2 21 (22.34%) Problem-Solving
3 14 (14.89%) Agile Software Development
3 14 (14.89%) Kanban
3 14 (14.89%) Open Source
4 11 (11.70%) Analytics
4 11 (11.70%) Data Analytics
4 11 (11.70%) Trend Analysis
5 6 (6.38%) Infrastructure Engineering
5 6 (6.38%) ITIL V3
5 6 (6.38%) Service Delivery
5 6 (6.38%) Service Management
6 4 (4.26%) High Availability
7 3 (3.19%) Desktop Virtualisation
7 3 (3.19%) Network Load Balancing
7 3 (3.19%) Network Packet Analysis
7 3 (3.19%) Root Cause Analysis
7 3 (3.19%) Stakeholder Management
7 3 (3.19%) WAN Optimisation
8 2 (2.13%) Migration
Programming Languages
1 15 (15.96%) Java
2 7 (7.45%) SQL
3 3 (3.19%) PowerShell
4 2 (2.13%) C#
4 2 (2.13%) Shell Script
Qualifications
1 32 (34.04%) SC Cleared
1 32 (34.04%) Security Cleared
2 7 (7.45%) Cisco Certification
3 5 (5.32%) JNCIA
4 4 (4.26%) CCNA
5 3 (3.19%) CCNP
6 2 (2.13%) DBS Check
6 2 (2.13%) HNC
6 2 (2.13%) MCSE
6 2 (2.13%) Microsoft Certification
7 1 (1.06%) DV Cleared
7 1 (1.06%) JNCIP
7 1 (1.06%) JNCIS
7 1 (1.06%) MCITP
7 1 (1.06%) MCP
7 1 (1.06%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (3.19%) SLA
System Software
1 29 (30.85%) Active Directory
2 6 (6.38%) VMware Infrastructure
3 3 (3.19%) Microsoft App-V
4 1 (1.06%) Hyper-V
4 1 (1.06%) Microsoft Virtual Server
4 1 (1.06%) Virtual Desktop
4 1 (1.06%) Virtual Machines
4 1 (1.06%) Virtual Servers
4 1 (1.06%) VMware ESXi
4 1 (1.06%) VMware NSX
4 1 (1.06%) vSphere
Systems Management
1 22 (23.40%) ZABBIX
2 11 (11.70%) Puppet
3 3 (3.19%) SCCM
3 3 (3.19%) Systems Management Server (SMS)
4 2 (2.13%) PTC Integrity
4 2 (2.13%) Red Hat Satellite
4 2 (2.13%) WSUS
Vendors
1 19 (20.21%) Microsoft
2 15 (15.96%) Cisco
3 14 (14.89%) Oracle
3 14 (14.89%) Pega
3 14 (14.89%) VMware
4 7 (7.45%) Citrix
5 6 (6.38%) McAfee
6 5 (5.32%) Juniper
6 5 (5.32%) Red Hat
7 4 (4.26%) Dell
7 4 (4.26%) F5
7 4 (4.26%) HP
7 4 (4.26%) Meraki
8 3 (3.19%) Altiris
8 3 (3.19%) Aruba
8 3 (3.19%) BMC
8 3 (3.19%) CheckPoint
8 3 (3.19%) Fortinet
8 3 (3.19%) IBM
8 3 (3.19%) Wyse