Period
to 18 November 2017

The median contractor rate for a Service Desk Analyst was £115 per day in advertised job vacancies in Bristol during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
South West > Bristol
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 102 84 70
Rank change year-on-year -18 -14 +31
Contract jobs requiring a Service Desk Analyst 20 28 36
As % of all contract IT jobs advertised in Bristol 1.02% 1.61% 2.08%
As % of the Job Titles category 1.08% 1.69% 2.17%
Number of daily rates quoted 9 11 15
Bristol median daily rate £115 £150 £125
Median daily rate % change year-on-year -23.33% +20.00% +2.04%
10th Percentile £104 £123 £120
90th Percentile £164 £200 £133
South West median daily rate £120 £158 £123
% change year-on-year -23.81% +28.57% +6.52%
Number of hourly rates quoted 8 12 17
Bristol median hourly rate £13.75 £12.25 £16.50
Median hourly rate % change year-on-year +12.24% -25.76% +50.00%
10th Percentile £11.93 £10.58 £14.00
90th Percentile £16.93 £14.04 £23.75
South West median hourly rate £12.00 £12.00 £14.00
% change year-on-year - -14.29% +12.49%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Bristol. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Bristol
Contract vacancies in Bristol with a recognized job title 1860 1653 1656
% of contract IT jobs with a recognized job title 94.85% 95.05% 95.61%
Number of daily rates quoted 1268 1172 1218
Bristol median daily rate £375 £375 £375
10th Percentile £213 £231 £236
90th Percentile £525 £545 £533
South West median daily rate £388 £375 £375
% change year-on-year +3.33% - -
Number of hourly rates quoted 59 82 84
Bristol median hourly rate £17.50 £24.50 £16.00
Median hourly rate % change year-on-year -28.57% +53.13% -3.03%
10th Percentile £11.75 £12.00 £11.17
90th Percentile £51.95 £47.40 £41.50
South West median hourly rate £31.50 £25.00 £27.50
% change year-on-year +26.00% -9.09% +37.50%

Service Desk Analyst
Job Vacancy Trend in Bristol

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Service Desk Analyst in Bristol

Service Desk Analyst
Contractor Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Bristol.

Contractor daily rate trend for Service Desk Analyst in Bristol

Service Desk Analyst
Contractor Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Bristol.

Contractor hourly rate trend for Service Desk Analyst in Bristol

Service Desk Analyst Skill Set
Top 27 Co-occurring IT Skills in Bristol

For the 6 months to 18 November 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Bristol region featuring Service Desk Analyst in the job title.

1 13 (65.00%) Windows
2 11 (55.00%) Active Directory
3 8 (40.00%) Microsoft Office
4 7 (35.00%) ITIL
5 6 (30.00%) Blackberry
6 5 (25.00%) Windows Server
7 4 (20.00%) Telecoms
7 4 (20.00%) Microsoft
7 4 (20.00%) Smartphone
7 4 (20.00%) Windows 7
7 4 (20.00%) Office 365
8 3 (15.00%) Continuous Improvement
8 3 (15.00%) Legal
9 2 (10.00%) Finance
9 2 (10.00%) Law
9 2 (10.00%) Blackberry Enterprise Server
9 2 (10.00%) MS Exchange
9 2 (10.00%) LAN
9 2 (10.00%) WAN
9 2 (10.00%) SLA
9 2 (10.00%) Incident Management
9 2 (10.00%) PowerShell
9 2 (10.00%) iPhone
9 2 (10.00%) Service Desk Management
9 2 (10.00%) Ticket Management
10 1 (5.00%) Windows 10
10 1 (5.00%) Advertising

Service Desk Analyst Skill Set
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) Blackberry Enterprise Server
1 2 (10.00%) MS Exchange
Applications
1 8 (40.00%) Microsoft Office
Cloud Services
1 4 (20.00%) Office 365
Communications & Networking
1 2 (10.00%) LAN
1 2 (10.00%) WAN
General
1 4 (20.00%) Telecoms
2 3 (15.00%) Legal
3 2 (10.00%) Finance
3 2 (10.00%) Law
4 1 (5.00%) Advertising
Miscellaneous
1 6 (30.00%) Blackberry
2 4 (20.00%) Smartphone
3 2 (10.00%) iPhone
Operating Systems
1 13 (65.00%) Windows
2 5 (25.00%) Windows Server
3 4 (20.00%) Windows 7
4 1 (5.00%) Windows 10
Processes & Methodologies
1 7 (35.00%) ITIL
2 3 (15.00%) Continuous Improvement
3 2 (10.00%) Incident Management
3 2 (10.00%) Service Desk Management
3 2 (10.00%) Ticket Management
Programming Languages
1 2 (10.00%) PowerShell
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 11 (55.00%) Active Directory
Vendors
1 4 (20.00%) Microsoft