Period
to 27 January 2020

The following table provides summary statistics for contract job vacancies advertised in Bristol with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 27 January 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Delivery
South West > Bristol
6 months to
27 Jan 2020
Same period 2019 Same period 2018
Rank 97 90 62
Rank change year-on-year -7 -28 +5
Contract jobs citing Service Delivery 20 38 53
As % of all contract IT jobs advertised in Bristol 1.06% 1.78% 2.82%
As % of the Processes & Methodologies category 1.30% 2.07% 3.43%
Number of daily rates quoted 11 30 35
Bristol median daily rate £350 £395 £375
Median daily rate % change year-on-year -11.39% +5.33% -4.46%
10th Percentile £125 £344 £290
90th Percentile £513 £527 £605
South West median daily rate £438 £400 £425
% change year-on-year +9.38% -5.88% +6.25%
Number of hourly rates quoted 1 0 5
Bristol median hourly rate £20.50 - £15.50
10th Percentile £19.25 - £12.45
90th Percentile £21.75 - £76.93
South West median hourly rate £20.50 £24.91 £15.50
% change year-on-year -17.70% +60.71% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bristol with a requirement for process or methodology skills.

All Process and Methodology Skills
Bristol
Contract vacancies with a requirement for process or methodology skills 1,542 1,835 1,546
As % of all contract IT jobs advertised in Bristol 81.85% 86.03% 82.28%
Number of daily rates quoted 995 1,281 1,010
Bristol median daily rate £425 £425 £390
Median daily rate % change year-on-year - +8.97% +4.00%
10th Percentile £300 £283 £256
90th Percentile £625 £575 £538
South West median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% +6.67%
Number of hourly rates quoted 70 69 36
Bristol median hourly rate £35.00 £38.50 £17.50
Median hourly rate % change year-on-year -9.09% +120.00% -30.00%
10th Percentile £14.50 £14.20 £11.78
90th Percentile £52.50 £61.45 £48.75
South West median hourly rate £35.00 £40.25 £31.00
% change year-on-year -13.04% +29.84% -12.68%

Service Delivery
Job Vacancy Trend in Bristol

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Service Delivery in Bristol

Service Delivery
Contractor Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Bristol.

Contractor daily rate trend for Service Delivery in Bristol

Service Delivery
Contractor Daily Rate Histogram in Bristol

The daily rate distribution of IT jobs citing Service Delivery in Bristol over the 6 months to 27 January 2020.

Contractor daily rate histogram for Service Delivery in Bristol

Service Delivery
Contractor Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Bristol.

Contractor hourly rate trend for Service Delivery in Bristol

For the 6 months to 27 January 2020, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bristol region with a requirement for Service Delivery.

1 7 (35.00%) Windows
2 6 (30.00%) Microsoft Office
2 6 (30.00%) Active Directory
2 6 (30.00%) Windows 7
2 6 (30.00%) Windows 10
3 4 (20.00%) Incident Management
3 4 (20.00%) Security Cleared
4 3 (15.00%) Video Conferencing
4 3 (15.00%) Facilities Management
4 3 (15.00%) Software Engineering
4 3 (15.00%) Scrum
4 3 (15.00%) Agile Software Development
4 3 (15.00%) Billing
4 3 (15.00%) C
4 3 (15.00%) Management Information System
4 3 (15.00%) Back Office
4 3 (15.00%) VPN
4 3 (15.00%) Intranet
4 3 (15.00%) Contract Management
4 3 (15.00%) Project Delivery
4 3 (15.00%) SC Cleared
4 3 (15.00%) User Stories
4 3 (15.00%) Line Management
5 2 (10.00%) Analytical Skills
5 2 (10.00%) Cisco Nexus
5 2 (10.00%) FWSM
5 2 (10.00%) Stakeholder Engagement
5 2 (10.00%) F5
5 2 (10.00%) Data Centre
5 2 (10.00%) McAfee

Service Delivery
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Confluence
1 1 (5.00%) MS Exchange
Applications
1 6 (30.00%) Microsoft Office
2 1 (5.00%) Microsoft Excel
2 1 (5.00%) Microsoft PowerPoint
2 1 (5.00%) MS Visio
Cloud Services
1 1 (5.00%) Office 365
Communications & Networking
1 3 (15.00%) Intranet
1 3 (15.00%) VPN
2 2 (10.00%) Cisco ASA
2 2 (10.00%) Cisco Nexus
2 2 (10.00%) Firewall
2 2 (10.00%) FWSM
2 2 (10.00%) LAN
2 2 (10.00%) Network Security
2 2 (10.00%) WAN
2 2 (10.00%) Wireless
Development Applications
1 1 (5.00%) JIRA
General
1 3 (15.00%) Back Office
1 3 (15.00%) Billing
2 1 (5.00%) Retail
Job Titles
1 6 (30.00%) IT Support
2 5 (25.00%) 1st Line Support
2 5 (25.00%) Active Directory Support
2 5 (25.00%) First Line Help Desk Support
2 5 (25.00%) Help Desk Support
2 5 (25.00%) Service Desk Support
3 3 (15.00%) Agile Business Analyst
3 3 (15.00%) Analyst
3 3 (15.00%) Business Analyst
3 3 (15.00%) SC Cleared Business Analyst
4 2 (10.00%) Delivery Manager
4 2 (10.00%) IT Manager
4 2 (10.00%) Network Engineer
4 2 (10.00%) Service Delivery Manager
4 2 (10.00%) Service Manager
5 1 (5.00%) Architect
5 1 (5.00%) Business Process Analyst
5 1 (5.00%) Operations Manager
5 1 (5.00%) Process Analyst
5 1 (5.00%) Support Engineer
Miscellaneous
1 3 (15.00%) Management Information System
1 3 (15.00%) Video Conferencing
2 2 (10.00%) Analytical Skills
2 2 (10.00%) Data Centre
3 1 (5.00%) FMCG
Operating Systems
1 7 (35.00%) Windows
2 6 (30.00%) Windows 10
2 6 (30.00%) Windows 7
3 1 (5.00%) Android
3 1 (5.00%) Apple iOS
Processes & Methodologies
1 4 (20.00%) Incident Management
2 3 (15.00%) Agile Software Development
2 3 (15.00%) Contract Management
2 3 (15.00%) Facilities Management
2 3 (15.00%) Line Management
2 3 (15.00%) Project Delivery
2 3 (15.00%) Scrum
2 3 (15.00%) Software Engineering
2 3 (15.00%) User Stories
3 2 (10.00%) Business Analysis
3 2 (10.00%) ITIL
3 2 (10.00%) Load Balancing
3 2 (10.00%) Stakeholder Engagement
4 1 (5.00%) BDD
4 1 (5.00%) Collaborative Working
4 1 (5.00%) Continuous Improvement
4 1 (5.00%) IT Strategy
4 1 (5.00%) Problem-Solving
4 1 (5.00%) Programme Management
4 1 (5.00%) Use Case
Programming Languages
1 3 (15.00%) C
Qualifications
1 4 (20.00%) Security Cleared
2 3 (15.00%) SC Cleared
System Software
1 6 (30.00%) Active Directory
Systems Management
1 1 (5.00%) SCCM
Vendors
1 2 (10.00%) CheckPoint
1 2 (10.00%) Cisco
1 2 (10.00%) F5
1 2 (10.00%) IBM
1 2 (10.00%) McAfee
2 1 (5.00%) Dell