The following table provides summary statistics for contract job vacancies advertised in Bristol with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South West / Bristol
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 65 67 70
Rank change year-on-year +2 +3  
Contract jobs citing ITSM 8 3 3
As % of all contract IT jobs advertised in Bristol 0.97% 0.35% 0.33%
As % of the Processes & Methodologies category 1.18% 0.43% 0.40%
Number of daily rates quoted 6 1 3
Median daily rate £470 £525 £390
Median daily rate % change year-on-year -10.47% +34.61%  
UK excluding London median daily rate £400 £370 £387
% change year-on-year +8.10% -4.39%  
Number of hourly rates quoted 0 1 0
Median hourly rate - £14.00 -
UK excluding London median hourly rate £17.50 £17.38 £12.50
% change year-on-year +0.71% +39.00%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bristol with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Bristol
Contract job vacancies with a requirement for process and methodology skills 677 696 752
As % of all contract IT job vacancies advertised in Bristol 81.66% 82.08% 82.10%
Number of daily rates quoted 456 515 578
Median daily rate £388 £378 £388
Median daily rate % change year-on-year +2.64% -2.58%  
90% offered a daily rate of more than £275 £280 £300
10% offered a daily rate of more than £525 £550 £550
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 16 24 18
Median hourly rate £40.00 £39.50 £37.04
Median hourly rate % change year-on-year +1.26% +6.64%  
90% offered a hourly rate of more than £15.25 £12.88 £18.46
10% offered a hourly rate of more than £48.50 £44.00 £41.00
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

ITSM
Job Vacancy Trend in Bristol

The job posting trend of jobs advertised in Bristol citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Bristol

ITSM
Contractor Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Bristol.

Contractor daily rate trend for ITSM in Bristol

ITSM
Contractor Daily Rate Histogram in Bristol

The daily rate distribution of IT jobs citing ITSM in Bristol over the 3 months to 24 June 2017.

Contractor daily rate histogram for ITSM in Bristol

ITSM
Contractor Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Bristol.

Contractor hourly rate trend for ITSM in Bristol

For the 6 months to 24 June 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Bristol region with a requirement for ITSM.

1 9 (64.29%) ITIL
2 8 (57.14%) Service Management
3 6 (42.86%) Change Management
4 5 (35.71%) Windows
4 5 (35.71%) Security Cleared
5 4 (28.57%) SC Cleared
5 4 (28.57%) VPN
5 4 (28.57%) SLA
5 4 (28.57%) Active Directory
5 4 (28.57%) HP
6 3 (21.43%) Apple
6 3 (21.43%) Toshiba
6 3 (21.43%) Service Delivery
6 3 (21.43%) Wireless
6 3 (21.43%) Dell
6 3 (21.43%) Microsoft
6 3 (21.43%) WAN
6 3 (21.43%) Web Services
6 3 (21.43%) XML
6 3 (21.43%) Microsoft Office
6 3 (21.43%) Android
6 3 (21.43%) Windows 7
6 3 (21.43%) Smartphone
6 3 (21.43%) Incident Management
6 3 (21.43%) RSA SecurID
6 3 (21.43%) ITIL V3
6 3 (21.43%) Office 365
6 3 (21.43%) ServiceNow
6 3 (21.43%) Data Centre
6 3 (21.43%) Break/Fix

ITSM
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) SharePoint
Applications
1 3 (21.43%) Microsoft Office
2 2 (14.29%) InfoPath
Business Applications
1 2 (14.29%) Remedy ITSM
Cloud Services
1 3 (21.43%) Office 365
2 1 (7.14%) Amazon AWS
2 1 (7.14%) Microsoft Azure
2 1 (7.14%) SaaS
Communications & Networking
1 4 (28.57%) VPN
2 3 (21.43%) WAN
2 3 (21.43%) Wireless
3 2 (14.29%) Firewall
3 2 (14.29%) Internet
3 2 (14.29%) TCP/IP
4 1 (7.14%) LDAP
4 1 (7.14%) SAN
4 1 (7.14%) SSL
Database & Business Intelligence
1 2 (14.29%) SQL Server
2 1 (7.14%) Big Data
General
1 2 (14.29%) Finance
Job Titles
1 4 (28.57%) Support Engineer
2 3 (21.43%) 1st/2nd Line Help Desk Support
2 3 (21.43%) 1st/2nd Line Support
2 3 (21.43%) 1st/2nd Line Support Engineer
2 3 (21.43%) 2nd Line Engineer
2 3 (21.43%) 2nd Line Support
2 3 (21.43%) 2nd Line Support Engineer
2 3 (21.43%) Help Desk Engineer
2 3 (21.43%) Help Desk Support
2 3 (21.43%) Help Desk Support Engineer
2 3 (21.43%) IT Engineer
2 3 (21.43%) IT Support
2 3 (21.43%) IT Support Engineer
2 3 (21.43%) Service Desk Engineer
2 3 (21.43%) Service Desk Support
3 2 (14.29%) Infrastructure Manager
3 2 (14.29%) Infrastructure Project Manager
3 2 (14.29%) Senior Infrastructure Manager
3 2 (14.29%) Senior Infrastructure Project Manager
3 2 (14.29%) Senior Manager
Libraries, Frameworks & Software Standards
1 3 (21.43%) Web Services
1 3 (21.43%) XML
2 2 (14.29%) .NET
2 2 (14.29%) ASP.NET
2 2 (14.29%) ASP.NET Web Forms
2 2 (14.29%) HTML
2 2 (14.29%) REST
2 2 (14.29%) SOAP
2 2 (14.29%) WCF
2 2 (14.29%) XSLT
3 1 (7.14%) AngularJS
3 1 (7.14%) CSS
3 1 (7.14%) Twitter Bootstrap
Miscellaneous
1 3 (21.43%) Data Centre
1 3 (21.43%) RSA SecurID
1 3 (21.43%) Smartphone
2 2 (14.29%) CMDB
3 1 (7.14%) Analytical Skills
3 1 (7.14%) EMC VMAX
3 1 (7.14%) Management Information System
Operating Systems
1 5 (35.71%) Windows
2 3 (21.43%) Android
2 3 (21.43%) Windows 7
3 2 (14.29%) Linux
3 2 (14.29%) Unix
Processes & Methodologies
1 9 (64.29%) ITIL
2 8 (57.14%) Service Management
3 6 (42.86%) Change Management
4 3 (21.43%) Break/Fix
4 3 (21.43%) Incident Management
4 3 (21.43%) ITIL V3
4 3 (21.43%) Service Delivery
5 2 (14.29%) Coaching
5 2 (14.29%) Dependency Management
5 2 (14.29%) Information Security
5 2 (14.29%) Line Management
5 2 (14.29%) Migration
5 2 (14.29%) Network Monitoring
5 2 (14.29%) Problem Management
5 2 (14.29%) Programme Management
5 2 (14.29%) Quality Management
5 2 (14.29%) Resource Management
5 2 (14.29%) Security Architecture
5 2 (14.29%) SIEM
5 2 (14.29%) Software Engineering
Programming Languages
1 2 (14.29%) C#
1 2 (14.29%) Java
1 2 (14.29%) PowerShell
1 2 (14.29%) SQL
1 2 (14.29%) T-SQL
2 1 (7.14%) C
2 1 (7.14%) JavaScript
Qualifications
1 5 (35.71%) Security Cleared
2 4 (28.57%) SC Cleared
3 2 (14.29%) CISSP
3 2 (14.29%) CREST Certified
3 2 (14.29%) DV Cleared
3 2 (14.29%) GCIA
3 2 (14.29%) GCIH
3 2 (14.29%) PRINCE2 Practitioner
3 2 (14.29%) SANS
Quality Assurance & Compliance
1 4 (28.57%) SLA
2 2 (14.29%) ISO/IEC 27001
3 1 (7.14%) Disclosure Scotland
System Software
1 4 (28.57%) Active Directory
2 2 (14.29%) Snort
3 1 (7.14%) EMC RecoverPoint
3 1 (7.14%) Firmware
Systems Management
1 2 (14.29%) Computer Incident Response Team
1 2 (14.29%) RSA enVision
2 1 (7.14%) EMC Navisphere
2 1 (7.14%) EMC VPLEX
Vendors
1 4 (28.57%) HP
2 3 (21.43%) Apple
2 3 (21.43%) Dell
2 3 (21.43%) Microsoft
2 3 (21.43%) ServiceNow
2 3 (21.43%) Toshiba
3 2 (14.29%) ArcSight
3 2 (14.29%) LogRhythm
3 2 (14.29%) Remedy
3 2 (14.29%) Splunk
4 1 (7.14%) 3PAR
4 1 (7.14%) Brocade
4 1 (7.14%) Cisco
4 1 (7.14%) EMC