The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
Cambridgeshire / Cambridge
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 33 42 29
Rank change year-on-year +9 -13  
Contract jobs citing Service Delivery 5 7 8
As % of all contract IT jobs advertised in Cambridge 1.58% 1.70% 2.46%
As % of the Processes & Methodologies category 1.89% 2.08% 3.21%
Number of daily rates quoted 2 1 5
Median daily rate £438 £550 £400
Median daily rate % change year-on-year -20.45% +37.50%  
90% offered a daily rate of more than £428 £550 £258
10% offered a daily rate of more than £448 £550 £545
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 0 1 2
Median hourly rate - £18.50 £15.25
Median hourly rate % change year-on-year - +21.31%  
UK excluding London median hourly rate £16.50 £24.00 £14.85
% change year-on-year -31.25% +61.61%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Cambridge
Contract job vacancies with a requirement for process and methodology skills 265 336 249
As % of all contract IT job vacancies advertised in Cambridge 83.60% 81.75% 76.62%
Number of daily rates quoted 135 210 161
Median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.66%  
90% offered a daily rate of more than £225 £288 £225
10% offered a daily rate of more than £525 £525 £538
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 38 25 15
Median hourly rate £33.50 £37.50 £27.50
Median hourly rate % change year-on-year -10.66% +36.36%  
90% offered a hourly rate of more than £12.20 £17.50 £13.50
10% offered a hourly rate of more than £68.00 £57.50 £43.00
UK excluding London median hourly rate £36.00 £38.50 £30.20
% change year-on-year -6.49% +27.48%  

Service Delivery
Job Vacancy Trend in Cambridge

The job posting trend of jobs advertised in Cambridge citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Cambridge

Service Delivery
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Cambridge.

Contractor daily rate trend for Service Delivery in Cambridge

Service Delivery
Contractor Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Cambridge.

Contractor hourly rate trend for Service Delivery in Cambridge

For the 6 months to 28 March 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for Service Delivery.

1 9 (52.94%) Tableau
2 8 (47.06%) SQL
2 8 (47.06%) Business Intelligence
3 4 (23.53%) Saba
3 4 (23.53%) Finance
3 4 (23.53%) Service Management
3 4 (23.53%) Data Analytics
3 4 (23.53%) Business Transformation
3 4 (23.53%) Analytics
3 4 (23.53%) ServiceNow
3 4 (23.53%) Learning Management System
3 4 (23.53%) Workday
4 3 (17.65%) Planning and Forecasting
4 3 (17.65%) Programme Management
4 3 (17.65%) Matrix Management
4 3 (17.65%) Validation
4 3 (17.65%) MS Office
5 2 (11.76%) Windows
5 2 (11.76%) LDAP
5 2 (11.76%) CRM
5 2 (11.76%) DHCP
5 2 (11.76%) DNS
5 2 (11.76%) SLA
5 2 (11.76%) Microsoft
5 2 (11.76%) Active Directory
5 2 (11.76%) Apple
5 2 (11.76%) Pharmaceutical
5 2 (11.76%) Stakeholder Management
5 2 (11.76%) Management Information System
5 2 (11.76%) JIRA

Service Delivery
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (17.65%) MS Office
2 1 (5.88%) MS Excel
2 1 (5.88%) MS PowerPoint
Cloud Services
1 2 (11.76%) Veeva
Communications & Networking
1 2 (11.76%) DHCP
1 2 (11.76%) DNS
1 2 (11.76%) LDAP
Development Applications
1 2 (11.76%) JIRA
General
1 4 (23.53%) Finance
2 2 (11.76%) Pharmaceutical
Job Titles
1 11 (64.71%) Analyst
2 9 (52.94%) Report Analyst
3 4 (23.53%) HR Manager
3 4 (23.53%) IT Manager
3 4 (23.53%) IT Programme Manager
3 4 (23.53%) Programme Manager
4 2 (11.76%) 1st/2nd Line Help Desk Support
4 2 (11.76%) 1st/2nd Line Service Desk Analyst
4 2 (11.76%) 1st/2nd Line Support
4 2 (11.76%) 1st/2nd Line Support Analyst
4 2 (11.76%) 2nd Line Service Desk Analyst
4 2 (11.76%) 2nd Line Support Analyst
4 2 (11.76%) Help Desk Analyst
4 2 (11.76%) Help Desk Support
4 2 (11.76%) Help Desk Support Analyst
4 2 (11.76%) IT Analyst
4 2 (11.76%) Service Analyst
4 2 (11.76%) Service Desk Analyst
4 2 (11.76%) Service Desk Support
4 2 (11.76%) Service Desk Support Analyst
Miscellaneous
1 4 (23.53%) Learning Management System
2 2 (11.76%) Management Information System
3 1 (5.88%) Analytical Skills
Operating Systems
1 2 (11.76%) Windows
1 2 (11.76%) Windows 7
Processes & Methodologies
1 8 (47.06%) Business Intelligence
2 4 (23.53%) Analytics
2 4 (23.53%) Business Transformation
2 4 (23.53%) Data Analytics
2 4 (23.53%) Service Management
3 3 (17.65%) Matrix Management
3 3 (17.65%) Planning and Forecasting
3 3 (17.65%) Programme Management
3 3 (17.65%) Validation
4 2 (11.76%) CRM
4 2 (11.76%) Stakeholder Management
5 1 (5.88%) Agile Software Development
5 1 (5.88%) ITIL
5 1 (5.88%) ITSM
5 1 (5.88%) Matrix Organization
5 1 (5.88%) PRINCE
5 1 (5.88%) Project Management
5 1 (5.88%) Resource Management
5 1 (5.88%) Scrum
Programming Languages
1 8 (47.06%) SQL
Qualifications
1 1 (5.88%) Degree
1 1 (5.88%) PMI Certification
1 1 (5.88%) PMP
Quality Assurance & Compliance
1 2 (11.76%) SLA
2 1 (5.88%) GxP
System Software
1 2 (11.76%) Active Directory
Vendors
1 9 (52.94%) Tableau
2 4 (23.53%) Saba
2 4 (23.53%) ServiceNow
2 4 (23.53%) Workday
3 2 (11.76%) Apple
3 2 (11.76%) Microsoft