The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
Cambridgeshire / Cambridge
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 32 39 46
Rank change year-on-year +7 +7  
Contract jobs citing Service Delivery 8 4 8
As % of all contract IT jobs advertised in Cambridge 2.70% 1.14% 1.74%
As % of the Processes & Methodologies category 3.45% 1.37% 2.18%
Number of daily rates quoted 6 2 6
Median daily rate £360 £513 £413
Median daily rate % change year-on-year -29.75% +24.24%  
UK excluding London median daily rate £416 £365 £387
% change year-on-year +13.97% -5.68%  
Number of hourly rates quoted 0 0 1
Median hourly rate - - £60.00
UK excluding London median hourly rate £16.00 £23.00 £16.00
% change year-on-year -30.43% +43.75%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Cambridge
Contract job vacancies with a requirement for process and methodology skills 232 292 367
As % of all contract IT job vacancies advertised in Cambridge 78.38% 83.19% 79.96%
Number of daily rates quoted 106 178 272
Median daily rate £381 £400 £375
Median daily rate % change year-on-year -4.68% +6.66%  
90% offered a daily rate of more than £210 £325 £275
10% offered a daily rate of more than £500 £525 £475
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 38 20 18
Median hourly rate £37.50 £37.50 £40.00
Median hourly rate % change year-on-year - -6.25%  
90% offered a hourly rate of more than £14.35 £20.65 £27.31
10% offered a hourly rate of more than £47.50 £47.50 £57.50
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Delivery
Job Vacancy Trend in Cambridge

The job posting trend of jobs advertised in Cambridge citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Cambridge

Service Delivery
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Cambridge.

Contractor daily rate trend for Service Delivery in Cambridge

Service Delivery
Contractor Daily Rate Histogram in Cambridge

The daily rate distribution of IT jobs citing Service Delivery in Cambridge over the 3 months to 25 June 2017.

Contractor daily rate histogram for Service Delivery in Cambridge

Service Delivery
Contractor Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Cambridge.

Contractor hourly rate trend for Service Delivery in Cambridge

For the 6 months to 25 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridge region with a requirement for Service Delivery.

1 6 (46.15%) SQL
1 6 (46.15%) Microsoft Excel
2 5 (38.46%) Project Management
3 4 (30.77%) Business Intelligence
3 4 (30.77%) Service Management
3 4 (30.77%) Tableau
4 3 (23.08%) JIRA
4 3 (23.08%) SLA
4 3 (23.08%) ITIL
5 2 (15.38%) CRM
5 2 (15.38%) Microsoft
5 2 (15.38%) Pharmaceutical
5 2 (15.38%) Microsoft Office
5 2 (15.38%) Data Protection
5 2 (15.38%) Data Privacy
5 2 (15.38%) Veeva
5 2 (15.38%) SDLC
5 2 (15.38%) Remedy ITSM
5 2 (15.38%) Performance Management
5 2 (15.38%) Strategic Planning
5 2 (15.38%) ITSM
5 2 (15.38%) Stakeholder Management
5 2 (15.38%) GDPR
5 2 (15.38%) Remedy
6 1 (7.69%) Virtual Team Management
6 1 (7.69%) Virtual Team
6 1 (7.69%) Matrix Organization
6 1 (7.69%) IT Strategy
6 1 (7.69%) ServiceNow
6 1 (7.69%) Scrum

Service Delivery
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (46.15%) Microsoft Excel
2 2 (15.38%) Microsoft Office
Business Applications
1 2 (15.38%) Remedy ITSM
Cloud Services
1 2 (15.38%) Veeva
Communications & Networking
1 1 (7.69%) DHCP
1 1 (7.69%) DNS
1 1 (7.69%) LDAP
Development Applications
1 3 (23.08%) JIRA
General
1 2 (15.38%) Pharmaceutical
Job Titles
1 9 (69.23%) Analyst
2 4 (30.77%) Report Analyst
3 3 (23.08%) IT Analyst
3 3 (23.08%) Service Analyst
4 2 (15.38%) ITSM Analyst
4 2 (15.38%) Service Management Analyst
4 2 (15.38%) Services Delivery Manager
5 1 (7.69%) 1st/2nd Line Support
5 1 (7.69%) 2nd Line Support
5 1 (7.69%) Architect
5 1 (7.69%) Data Analyst
5 1 (7.69%) Delivery Manager
5 1 (7.69%) Delivery Project Manager
5 1 (7.69%) Enterprise Architect
5 1 (7.69%) Help Desk Analyst
5 1 (7.69%) Help Desk Support
5 1 (7.69%) Help Desk Support Analyst
5 1 (7.69%) ITIL Project Manager
5 1 (7.69%) Service Desk Analyst
5 1 (7.69%) Service Manager
Libraries, Frameworks & Software Standards
1 1 (7.69%) Middleware
Miscellaneous
1 1 (7.69%) Virtual Team
Operating Systems
1 1 (7.69%) CentOS
1 1 (7.69%) Linux
1 1 (7.69%) Ubuntu
1 1 (7.69%) Windows
1 1 (7.69%) Windows 7
Processes & Methodologies
1 5 (38.46%) Project Management
2 4 (30.77%) Business Intelligence
2 4 (30.77%) Service Management
3 3 (23.08%) ITIL
4 2 (15.38%) CRM
4 2 (15.38%) Data Privacy
4 2 (15.38%) Data Protection
4 2 (15.38%) ITSM
4 2 (15.38%) Performance Management
4 2 (15.38%) SDLC
4 2 (15.38%) Stakeholder Management
4 2 (15.38%) Strategic Planning
5 1 (7.69%) Agile Software Development
5 1 (7.69%) Business Analysis
5 1 (7.69%) Data Analysis
5 1 (7.69%) Enterprise Architecture
5 1 (7.69%) IT Strategy
5 1 (7.69%) Matrix Organization
5 1 (7.69%) Systems Analysis
5 1 (7.69%) Virtual Team Management
Programming Languages
1 6 (46.15%) SQL
Qualifications
1 1 (7.69%) Degree
1 1 (7.69%) PMI Certification
1 1 (7.69%) PMP
Quality Assurance & Compliance
1 3 (23.08%) SLA
2 2 (15.38%) GDPR
System Software
1 1 (7.69%) Active Directory
Vendors
1 4 (30.77%) Tableau
2 2 (15.38%) Microsoft
2 2 (15.38%) Remedy
3 1 (7.69%) ServiceNow