Period
to

The following table provides summary statistics for contract job vacancies advertised in Cambridgeshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 2 July 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Delivery
East of England > Cambridgeshire
6 months to
2 Jul 2022
Same period 2021 Same period 2020
Rank 22 28 47
Rank change year-on-year +6 +19 +10
Contract jobs citing Service Delivery 58 26 7
As % of all contract jobs advertised in Cambridgeshire 7.22% 4.79% 1.49%
As % of the Processes & Methodologies category 9.24% 5.86% 1.67%
Number of daily rates quoted 11 15 5
10th Percentile £113 £140 £315
25th Percentile £135 £157 £318
Median daily rate (50th Percentile) £288 £225 £335
Median % change year-on-year +27.78% -32.84% -39.37%
75th Percentile £469 £344 £475
90th Percentile £488 £446 £558
East of England median daily rate £435 £325 £450
% change year-on-year +33.85% -27.78% -0.55%
Number of hourly rates quoted 43 9 1
10th Percentile - - -
25th Percentile £13.25 £12.25 £14.25
Median hourly rate £13.66 £13.50 £14.50
Median % change year-on-year +1.19% -6.90% -12.12%
75th Percentile £14.33 £13.75 £14.75
90th Percentile £15.75 - -
East of England median hourly rate £13.66 £13.50 £21.57
% change year-on-year +1.19% -37.41% +22.38%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Contract vacancies with a requirement for process or methodology skills 628 444 419
As % of all contract IT jobs advertised in Cambridgeshire 78.21% 81.77% 88.96%
Number of daily rates quoted 361 259 270
10th Percentile £213 £164 £299
25th Percentile £345 £300 £388
Median daily rate (50th Percentile) £450 £410 £475
Median % change year-on-year +9.76% -13.68% +5.56%
75th Percentile £550 £500 £550
90th Percentile £675 £578 £625
East of England median daily rate £475 £425 £450
% change year-on-year +11.76% -5.56% -
Number of hourly rates quoted 153 104 26
10th Percentile £13.25 - £12.09
25th Percentile £13.41 £12.25 £13.70
Median hourly rate £15.50 £14.00 £15.75
Median % change year-on-year +10.71% -11.11% -7.35%
75th Percentile £22.00 £18.75 £20.94
90th Percentile £34.50 £22.50 £48.75
East of England median hourly rate £24.00 £18.44 £22.82
% change year-on-year +30.17% -19.20% +30.40%

Service Delivery
Job Vacancy Trend in Cambridgeshire

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Delivery in Cambridgeshire

Service Delivery
Contractor Daily Rate Trend in Cambridgeshire

3-month moving average daily rate quoted in jobs citing Service Delivery in Cambridgeshire.

Daily rate trend for Service Delivery in Cambridgeshire

Service Delivery
Daily Rate Histogram in Cambridgeshire

Daily rate distribution for jobs citing Service Delivery in Cambridgeshire over the 6 months to 2 July 2022.

Daily rate histogram for Service Delivery in Cambridgeshire

Service Delivery
Contractor Hourly Rate Trend in Cambridgeshire

3-month moving average hourly rates quoted in jobs citing Service Delivery in Cambridgeshire.

Hourly rate trend for Service Delivery in Cambridgeshire

Service Delivery
Hourly Rate Histogram in Cambridgeshire

Hourly rate distribution of jobs citing Service Delivery in Cambridgeshire over the 6 months to 2 July 2022.

Hourly rate histogram for Service Delivery in Cambridgeshire

Service Delivery
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Cambridgeshire region over the 6 months to 2 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Peterborough 0 52 £140 -24.32% 9
Cambridge -7 4 £425 +88.89% 3
Service Delivery
East of England

For the 6 months to 2 July 2022, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridgeshire region with a requirement for Service Delivery.

1 50 (86.21%) Social Skills
2 47 (81.03%) Problem-Solving
3 45 (77.59%) Incident Management
4 43 (74.14%) ITIL
5 41 (70.69%) Problem Management
6 40 (68.97%) Mathematics
6 40 (68.97%) MCP
7 20 (34.48%) Microsoft
8 14 (24.14%) Windows
9 12 (20.69%) Active Directory
10 11 (18.97%) Microsoft Office
11 10 (17.24%) SharePoint
11 10 (17.24%) SLA
11 10 (17.24%) Change Management
12 9 (15.52%) Blackberry
12 9 (15.52%) Blackberry Enterprise Server
12 9 (15.52%) Citrix
12 9 (15.52%) iPhone
12 9 (15.52%) AirWatch
13 8 (13.79%) Analytical Skills
13 8 (13.79%) Time Management
14 7 (12.07%) Service Management
14 7 (12.07%) Legal
14 7 (12.07%) Cisco
14 7 (12.07%) NetApp
15 6 (10.34%) ITSM
15 6 (10.34%) Innovative Thinking
16 5 (8.62%) ITIL Foundation Certificate
17 4 (6.90%) Security Cleared
17 4 (6.90%) Microsoft 365

Service Delivery
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (17.24%) SharePoint
2 9 (15.52%) Blackberry Enterprise Server
3 2 (3.45%) Skype for Business
4 1 (1.72%) Exchange Server 2013
Applications
1 11 (18.97%) Microsoft Office
2 1 (1.72%) Microsoft Excel
2 1 (1.72%) Microsoft Project
2 1 (1.72%) Spreadsheet
Cloud Services
1 4 (6.90%) Microsoft 365
2 3 (5.17%) AWS
2 3 (5.17%) Azure
3 2 (3.45%) Azure Active Directory
4 1 (1.72%) Amazon EC2
4 1 (1.72%) Amazon S3
4 1 (1.72%) AWS Elastic Beanstalk
4 1 (1.72%) AWS Lambda
4 1 (1.72%) Azure Cosmos DB
4 1 (1.72%) IaaS
4 1 (1.72%) OneDrive
4 1 (1.72%) PaaS
4 1 (1.72%) Power Platform
4 1 (1.72%) Route 53
4 1 (1.72%) Virtual Private Cloud
Communications & Networking
1 2 (3.45%) DHCP
1 2 (3.45%) DNS
1 2 (3.45%) Skype
2 1 (1.72%) Remote Desktop
Database & Business Intelligence
1 1 (1.72%) SQL Server
Development Applications
1 1 (1.72%) JIRA
General
1 50 (86.21%) Social Skills
2 8 (13.79%) Analytical Skills
3 7 (12.07%) Legal
4 3 (5.17%) Retail
5 2 (3.45%) Finance
5 2 (3.45%) Public Sector
6 1 (1.72%) Influencing Skills
6 1 (1.72%) Pharmaceutical
Job Titles
1 47 (81.03%) Analyst
2 42 (72.41%) Service Analyst
2 42 (72.41%) Service Desk Analyst
3 24 (41.38%) Call Centre Analyst
3 24 (41.38%) Customer Analyst
4 9 (15.52%) Technical Analyst
4 9 (15.52%) Technical Services Analyst
5 5 (8.62%) Change Analyst
6 4 (6.90%) Change Management Analyst
6 4 (6.90%) ITIL Change Analyst
7 3 (5.17%) Cloud Engineer
8 2 (3.45%) 3rd Line Engineer
8 2 (3.45%) Applications Engineer
8 2 (3.45%) Delivery Manager
8 2 (3.45%) Service Delivery Manager
8 2 (3.45%) Service Manager
9 1 (1.72%) 1st Line Support
9 1 (1.72%) Administrator
9 1 (1.72%) Change Manager
9 1 (1.72%) Lead Developer
Miscellaneous
1 9 (15.52%) Blackberry
1 9 (15.52%) iPhone
2 2 (3.45%) Replication
3 1 (1.72%) PKI
Operating Systems
1 14 (24.14%) Windows
2 3 (5.17%) Windows Server
2 3 (5.17%) Windows Server 2012
3 2 (3.45%) Windows Server 2016
3 2 (3.45%) Windows Server 2019
4 1 (1.72%) Windows Server 2008
Processes & Methodologies
1 47 (81.03%) Problem-Solving
2 45 (77.59%) Incident Management
3 43 (74.14%) ITIL
4 41 (70.69%) Problem Management
5 40 (68.97%) Mathematics
6 10 (17.24%) Change Management
7 8 (13.79%) Time Management
8 7 (12.07%) Service Management
9 6 (10.34%) Innovative Thinking
9 6 (10.34%) ITSM
10 2 (3.45%) Agile
10 2 (3.45%) Identity Management
10 2 (3.45%) Mentoring
10 2 (3.45%) PRINCE2
10 2 (3.45%) Project Management
10 2 (3.45%) Stakeholder Management
11 1 (1.72%) Configuration Management
11 1 (1.72%) Content Management
11 1 (1.72%) CRM
11 1 (1.72%) PRINCE
Programming Languages
1 2 (3.45%) PowerShell
2 1 (1.72%) SQL
Qualifications
1 40 (68.97%) MCP
2 5 (8.62%) ITIL Foundation Certificate
3 4 (6.90%) Security Cleared
4 3 (5.17%) SC Cleared
5 1 (1.72%) Degree
5 1 (1.72%) ITIL Certification
Quality Assurance & Compliance
1 10 (17.24%) SLA
2 1 (1.72%) P3O
2 1 (1.72%) PMO
System Software
1 12 (20.69%) Active Directory
2 2 (3.45%) VMware Infrastructure
3 1 (1.72%) Hyper-V
3 1 (1.72%) Virtual Machines
3 1 (1.72%) vSphere
Systems Management
1 9 (15.52%) AirWatch
2 2 (3.45%) Microsoft Intune
2 2 (3.45%) SCCM
3 1 (1.72%) Active Directory Federation Services
3 1 (1.72%) SCVMM
Vendors
1 20 (34.48%) Microsoft
2 9 (15.52%) Citrix
3 7 (12.07%) Cisco
3 7 (12.07%) NetApp
4 2 (3.45%) VMware
5 1 (1.72%) CloudEndure
5 1 (1.72%) Cognizant
5 1 (1.72%) SAP