Period
to 30 March 2020

The following table provides summary statistics for contract job vacancies advertised in Cambridgeshire with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 30 March 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
East of England > Cambridgeshire
6 months to
30 Mar 2020
Same period 2019 Same period 2018
Rank 28 46 54
Rank change year-on-year +18 +8 +19
Contract jobs citing Incident Management 44 30 35
As % of all contract jobs advertised in Cambridgeshire 5.35% 3.01% 3.00%
As % of the Processes & Methodologies category 6.23% 3.57% 3.39%
Number of daily rates quoted 1 17 2
Median daily rate £363 £340 £309
Median daily rate % change year-on-year +6.62% +10.12% -5.00%
10th Percentile £356 £108 £207
90th Percentile £369 £491 £405
East of England median daily rate £290 £298 £363
% change year-on-year -2.52% -17.93% +20.83%
Number of hourly rates quoted 34 11 24
Median hourly rate £16.50 £14.50 £14.09
Median hourly rate % change year-on-year +13.79% +2.91% -
10th Percentile £13.00 £13.00 £11.50
90th Percentile £18.00 £17.50 £15.38
East of England median hourly rate £16.50 £15.00 £13.84
% change year-on-year +10.00% +8.38% -16.12%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridgeshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridgeshire
Contract vacancies with a requirement for process or methodology skills 706 841 1,031
As % of all contract IT jobs advertised in Cambridgeshire 85.78% 84.35% 88.42%
Number of daily rates quoted 422 455 493
Median daily rate £461 £443 £400
Median daily rate % change year-on-year +4.24% +10.63% +5.26%
10th Percentile £268 £258 £255
90th Percentile £625 £625 £549
East of England median daily rate £430 £450 £425
% change year-on-year -4.44% +5.88% +6.25%
Number of hourly rates quoted 96 82 100
Median hourly rate £19.13 £17.50 £31.25
Median hourly rate % change year-on-year +9.29% -44.00% +2.46%
10th Percentile £13.25 £11.25 £11.77
90th Percentile £49.00 £49.88 £49.75
Median hourly rate £21.00 £19.50 £22.25
% change year-on-year +7.69% -12.36% -32.06%

Incident Management
Job Vacancy Trend in Cambridgeshire

Job postings citing Incident Management as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Incident Management in Cambridgeshire

Incident Management
Contractor Daily Rate Trend in Cambridgeshire

3-month moving average daily rate quoted in jobs citing Incident Management in Cambridgeshire.

Daily rate trend for Incident Management in Cambridgeshire

Incident Management
Contractor Hourly Rate Trend in Cambridgeshire

3-month moving average hourly rates quoted in jobs citing Incident Management in Cambridgeshire.

Hourly rate trend for Incident Management in Cambridgeshire

Incident Management
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Cambridgeshire region over the 6 months to 30 March 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +3 29 £363 +20.83% 12
Cambridge +10 14 - - 2
Incident Management
East of England

For the 6 months to 30 March 2020, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridgeshire region with a requirement for Incident Management.

1 23 (52.27%) Retail
2 17 (38.64%) Windows
3 15 (34.09%) Microsoft
3 15 (34.09%) Security Cleared
4 14 (31.82%) SC Cleared
5 13 (29.55%) Microsoft Office
6 10 (22.73%) Management Information System
6 10 (22.73%) Fujitsu
6 10 (22.73%) Analytical Skills
6 10 (22.73%) Driving Licence
7 8 (18.18%) HP
8 7 (15.91%) Active Directory
9 5 (11.36%) Service Delivery
9 5 (11.36%) Windows 7
9 5 (11.36%) Office 365
9 5 (11.36%) Windows 10
10 4 (9.09%) ServiceNow
10 4 (9.09%) Pharmaceutical
10 4 (9.09%) VPN
10 4 (9.09%) DNS
10 4 (9.09%) Citrix
10 4 (9.09%) ITIL
11 3 (6.82%) SharePoint
11 3 (6.82%) DHCP
11 3 (6.82%) SLA
11 3 (6.82%) Adobe
11 3 (6.82%) Change Management
11 3 (6.82%) Wi-Fi
11 3 (6.82%) Azure
11 3 (6.82%) Skype for Business

Incident Management
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.82%) SharePoint
1 3 (6.82%) Skype for Business
2 1 (2.27%) Exchange Server 2013
Applications
1 13 (29.55%) Microsoft Office
Cloud Services
1 5 (11.36%) Office 365
2 3 (6.82%) Azure
2 3 (6.82%) Azure Active Directory
Communications & Networking
1 4 (9.09%) DNS
1 4 (9.09%) VPN
2 3 (6.82%) DHCP
2 3 (6.82%) Skype
2 3 (6.82%) Wi-Fi
3 2 (4.55%) NetScaler
4 1 (2.27%) Cisco Nexus
4 1 (2.27%) Firewall
4 1 (2.27%) NAS
4 1 (2.27%) Remote Desktop
4 1 (2.27%) SAN
4 1 (2.27%) TCP/IP
General
1 23 (52.27%) Retail
2 4 (9.09%) Pharmaceutical
3 1 (2.27%) Turkish Language
Job Titles
1 27 (61.36%) Analyst
2 18 (40.91%) Service Analyst
2 18 (40.91%) Service Desk Analyst
3 10 (22.73%) 1st Line Service Desk Analyst
3 10 (22.73%) Field Engineer
3 10 (22.73%) IT Analyst
3 10 (22.73%) IT Support
3 10 (22.73%) IT Support Analyst
3 10 (22.73%) Service Desk Support
3 10 (22.73%) Service Desk Support Analyst
4 9 (20.45%) 1st Line Support
4 9 (20.45%) 1st Line Support Analyst
5 8 (18.18%) Support Engineer
6 7 (15.91%) Desktop Engineer
6 7 (15.91%) Desktop Support
6 7 (15.91%) Desktop Support Engineer
7 6 (13.64%) Field Support Engineer
8 5 (11.36%) Field Service Engineer
8 5 (11.36%) Support Analyst
9 4 (9.09%) Hardware Engineer
Miscellaneous
1 10 (22.73%) Analytical Skills
1 10 (22.73%) Driving Licence
1 10 (22.73%) Management Information System
2 1 (2.27%) Blackberry
2 1 (2.27%) iPhone
2 1 (2.27%) Replication
Operating Systems
1 17 (38.64%) Windows
2 5 (11.36%) Windows 10
2 5 (11.36%) Windows 7
3 2 (4.55%) Linux
3 2 (4.55%) Windows Server
3 2 (4.55%) Windows Server 2008
4 1 (2.27%) Mac OS
4 1 (2.27%) Mac OS X
4 1 (2.27%) VMS
4 1 (2.27%) Windows 8
4 1 (2.27%) Windows Server 2003
4 1 (2.27%) Windows Server 2012
4 1 (2.27%) Windows Server 2016
4 1 (2.27%) Windows XP
Processes & Methodologies
1 5 (11.36%) Service Delivery
2 4 (9.09%) ITIL
3 3 (6.82%) Change Management
3 3 (6.82%) Kalman Filter
4 2 (4.55%) Break/Fix
4 2 (4.55%) Problem Management
4 2 (4.55%) Problem-Solving
5 1 (2.27%) Asset Management
5 1 (2.27%) Cyber Resilience
5 1 (2.27%) Cybersecurity
5 1 (2.27%) Disaster Recovery
5 1 (2.27%) Infrastructure Engineering
5 1 (2.27%) ITSM
5 1 (2.27%) Mathematics
5 1 (2.27%) Patch Management
5 1 (2.27%) Performance Monitoring
5 1 (2.27%) Remediation Plan
5 1 (2.27%) Security Hardening
5 1 (2.27%) Threat Modelling
5 1 (2.27%) Virtual Infrastructure
Qualifications
1 15 (34.09%) Security Cleared
2 14 (31.82%) SC Cleared
3 1 (2.27%) Citrix Certification
3 1 (2.27%) MCP
Quality Assurance & Compliance
1 3 (6.82%) SLA
System Software
1 7 (15.91%) Active Directory
2 2 (4.55%) Terminal Services
2 2 (4.55%) VMware ESXi
3 1 (2.27%) Citrix Hypervisor
3 1 (2.27%) Firmware
3 1 (2.27%) Hyper-V
3 1 (2.27%) vCloud
3 1 (2.27%) Virtual Machines
3 1 (2.27%) VMware Infrastructure
3 1 (2.27%) XenApp
3 1 (2.27%) XenDesktop
Systems Management
1 3 (6.82%) Single Sign-On
2 1 (2.27%) SCCM
2 1 (2.27%) vCenter Server
2 1 (2.27%) vMotion
Vendors
1 15 (34.09%) Microsoft
2 10 (22.73%) Fujitsu
3 8 (18.18%) HP
4 4 (9.09%) Citrix
4 4 (9.09%) ServiceNow
5 3 (6.82%) Adobe
5 3 (6.82%) CrowdStrike
5 3 (6.82%) Okta
6 2 (4.55%) Cisco
6 2 (4.55%) VMware
7 1 (2.27%) CheckPoint
7 1 (2.27%) F5
7 1 (2.27%) Ivanti
7 1 (2.27%) JDA
7 1 (2.27%) NetApp
7 1 (2.27%) Palo Alto
7 1 (2.27%) Remedy