Incident Management Contracts in the East of England

Incident Management
England > East of England

The table below provides summary statistics for contract job vacancies advertised in the East of England requiring Incident Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Incident Management over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 20 35 27
Rank change year-on-year +15 -8 +1
Contract jobs citing Incident Management 82 88 134
As % of all contract jobs advertised in the East of England 8.74% 4.61% 6.49%
As % of the Processes & Methodologies category 9.80% 5.35% 7.44%
Number of daily rates quoted 12 2 48
10th Percentile - £171 £200
25th Percentile £415 £218 £267
Median daily rate (50th Percentile) £550 £301 £305
Median % change year-on-year +82.57% -1.23% -6.15%
75th Percentile £628 £379 £358
90th Percentile £784 £422 £500
England median daily rate £500 £500 £500
% change year-on-year - - +5.26%
Number of hourly rates quoted 43 84 79
10th Percentile £14.84 - £13.29
25th Percentile £14.99 £14.16 £13.41
Median hourly rate £15.80 £14.84 £15.50
Median % change year-on-year +6.47% -4.26% +6.90%
75th Percentile £16.85 £16.85 £22.00
90th Percentile £21.46 £21.37 -
England median hourly rate £16.30 £16.27 £19.81
% change year-on-year +0.22% -17.90% +27.81%

All Process and Methodology Skills
East of England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the East of England.

Contract vacancies with a requirement for process or methodology skills 837 1,644 1,800
As % of all contract IT jobs advertised in the East of England 89.23% 86.12% 87.12%
Number of daily rates quoted 432 703 1,064
10th Percentile £225 £207 £200
25th Percentile £400 £339 £313
Median daily rate (50th Percentile) £500 £475 £475
Median % change year-on-year +5.26% - -
75th Percentile £600 £575 £600
90th Percentile £675 £675 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 177 607 340
10th Percentile £14.99 £14.16 £13.41
25th Percentile £16.95 £15.39 £14.25
Median hourly rate £42.50 £40.00 £24.62
Median % change year-on-year +6.25% +62.47% +58.84%
75th Percentile £70.00 £62.50 £65.00
90th Percentile £85.00 £75.25 £70.00
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Incident Management
Job Vacancy Trend in the East of England

Job postings citing Incident Management as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Incident Management in the East of England

Incident Management
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing Incident Management in the East of England.

Daily rate trend for Incident Management in the East of England

Incident Management
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Incident Management in the East of England over the 6 months to 1 May 2025.

Daily rate histogram for Incident Management in the East of England

Incident Management
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing Incident Management in the East of England.

Hourly rate trend for Incident Management in the East of England

Incident Management
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing Incident Management in the East of England over the 6 months to 1 May 2025.

Hourly rate histogram for Incident Management in the East of England

Incident Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +4 65 £550 - 9
Hertfordshire +39 13 £450 +49.38% 11
Bedfordshire +3 3 £800 - 3
Norfolk - 1 - -
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.88%) Microsoft Exchange
Applications
1 60 (73.17%) Microsoft Excel
2 50 (60.98%) Microsoft PowerPoint
3 5 (6.10%) Microsoft Office
Business Applications
1 2 (2.44%) Workday HCM
Cloud Services
1 28 (34.15%) Microsoft 365
Communications & Networking
1 27 (32.93%) Wi-Fi
2 7 (8.54%) Firewall
3 4 (4.88%) LAN
3 4 (4.88%) NAS
3 4 (4.88%) SAN
3 4 (4.88%) TCP/IP
3 4 (4.88%) WAN
4 2 (2.44%) Intranet
5 1 (1.22%) DNS
5 1 (1.22%) SNMP
Development Applications
1 1 (1.22%) Git
General
1 33 (40.24%) Social Skills
2 10 (12.20%) German Language
3 9 (10.98%) Analytical Skills
4 6 (7.32%) Hungarian Language
5 5 (6.10%) Pharmaceutical
5 5 (6.10%) Retail
6 2 (2.44%) Back Office
6 2 (2.44%) Billing
6 2 (2.44%) Finance
6 2 (2.44%) Lithuanian Language
6 2 (2.44%) Manufacturing
7 1 (1.22%) Inclusion and Diversity
7 1 (1.22%) Law
7 1 (1.22%) Military
7 1 (1.22%) Spanish Language
Job Titles
1 39 (47.56%) Analyst
1 39 (47.56%) Service Analyst
2 30 (36.59%) Service Desk Analyst
3 18 (21.95%) Technical Analyst
3 18 (21.95%) Technical Services Analyst
4 9 (10.98%) Customer Analyst
4 9 (10.98%) Customer Service Analyst
5 5 (6.10%) Call Centre Analyst
6 4 (4.88%) Administrator
6 4 (4.88%) Desktop Engineer
6 4 (4.88%) DevOps Administrator
6 4 (4.88%) Linux Engineer
6 4 (4.88%) Systems Administrator
7 2 (2.44%) Delivery Manager
7 2 (2.44%) IT Manager
7 2 (2.44%) IT Services Delivery Manager
7 2 (2.44%) IT Services Manager
7 2 (2.44%) Service Delivery Manager
7 2 (2.44%) Service Manager
7 2 (2.44%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (4.88%) LDAP
2 1 (1.22%) Redfish
Miscellaneous
1 7 (8.54%) Operational Technology
2 4 (4.88%) Distributed Computing
3 3 (3.66%) Self-Motivation
4 2 (2.44%) Data Protection Act
5 1 (1.22%) Management Information System
5 1 (1.22%) Product Ownership
Operating Systems
1 13 (15.85%) Linux
2 7 (8.54%) Apple iOS
3 5 (6.10%) Windows
4 4 (4.88%) Ubuntu
4 4 (4.88%) Windows Server
5 1 (1.22%) Red Hat Enterprise Linux
Processes & Methodologies
1 60 (73.17%) Customer Service
2 55 (67.07%) Service Delivery
3 51 (62.20%) Problem-Solving
4 50 (60.98%) Mathematics
5 38 (46.34%) ITIL
6 9 (10.98%) Change Management
6 9 (10.98%) Problem Management
7 7 (8.54%) Agile
7 7 (8.54%) Coaching
7 7 (8.54%) Computer Security
7 7 (8.54%) Major Incident Management
7 7 (8.54%) Service Management
7 7 (8.54%) Software Testing
7 7 (8.54%) Validation
8 5 (6.10%) Continuous Improvement
8 5 (6.10%) Infrastructure Management
9 4 (4.88%) DevOps
9 4 (4.88%) ITSM
9 4 (4.88%) Performance Management
9 4 (4.88%) Resource Management
Programming Languages
1 1 (1.22%) Bash
1 1 (1.22%) C-shell
1 1 (1.22%) Python
Qualifications
1 27 (32.93%) A+ Certification
1 27 (32.93%) MCSA
1 27 (32.93%) Microsoft Certification
2 17 (20.73%) SC Cleared
2 17 (20.73%) Security Cleared
3 1 (1.22%) DV Cleared
Quality Assurance & Compliance
1 7 (8.54%) GxP
2 3 (3.66%) SLA
3 2 (2.44%) Data Quality
3 2 (2.44%) QA
4 1 (1.22%) JSP 440
4 1 (1.22%) NCSC
4 1 (1.22%) NIST
4 1 (1.22%) NIST 800
System Software
1 29 (35.37%) Active Directory
2 2 (2.44%) Firmware
3 1 (1.22%) VMware ESXi
Systems Management
1 3 (3.66%) TeamSite
2 1 (1.22%) Ansible
2 1 (1.22%) HAProxy
2 1 (1.22%) Nagios
2 1 (1.22%) Puppet
2 1 (1.22%) vCenter Server
Vendors
1 61 (74.39%) Microsoft
2 37 (45.12%) ServiceNow
3 27 (32.93%) Citrix
4 5 (6.10%) Red Hat
5 4 (4.88%) NetApp
6 3 (3.66%) Remedy
7 2 (2.44%) Workday
8 1 (1.22%) Dell
8 1 (1.22%) HP
8 1 (1.22%) Sun