The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > East of England
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 100 60 78
Rank change year-on-year -40 +18  
Contract jobs citing Incident Management 39 73 70
As % of all contract IT jobs advertised in the East of England 1.66% 2.85% 2.28%
As % of the Processes & Methodologies category 1.98% 3.56% 2.84%
Number of daily rates quoted 22 18 28
East of England median daily rate £350 £333 £350
Median daily rate % change year-on-year +5.26% -5.00%  
10th Percentile £165 £200 £263
90th Percentile £560 £412 £544
England median daily rate £388 £325 £375
% change year-on-year +19.23% -13.33%  
Number of hourly rates quoted 6 45 25
East of England median hourly rate £16.00 £16.50 £16.50
Median hourly rate % change year-on-year -3.03% -  
10th Percentile £12.35 £15.75 £11.50
90th Percentile £18.63 £19.50 £19.50
England median hourly rate £16.00 £16.50 £16.16
% change year-on-year -3.03% +2.10%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process and methodology skills.

Contract Process & Methodology Skills
East of England
Contract job vacancies with a requirement for process and methodology skills 1967 2053 2461
As % of all contract IT job vacancies advertised in the East of England 83.70% 80.26% 80.08%
Number of daily rates quoted 4811 4492 4820
East of England median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25%  
10th Percentile £284 £255 £261
90th Percentile £588 £588 £550
England median daily rate £450 £450 £415
% change year-on-year - +8.43%  
Number of hourly rates quoted 383 409 430
East of England median hourly rate £35.00 £31.00 £33.00
Median hourly rate % change year-on-year +12.90% -6.06%  
10th Percentile £13.00 £15.75 £11.25
90th Percentile £63.75 £47.50 £50.00
England median hourly rate £32.00 £27.50 £25.00
% change year-on-year +16.36% +10.00%  

Incident Management
Job Vacancy Trend in the East of England

Job postings citing Incident Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Incident Management in the East of England

Incident Management
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the East of England.

Contractor daily rate trend for Incident Management in the East of England

Incident Management
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Incident Management in the East of England over the 3 months to 29 June 2017.

Contractor daily rate histogram for Incident Management in the East of England

Incident Management
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the East of England.

Contractor hourly rate trend for Incident Management in the East of England

Incident Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +15 20 £349 -41.87% 3
Bedfordshire 0 11 £383 -4.37% 4
Suffolk +16 3 £238 -23.38%
Cambridgeshire -3 3 £400 +17.64%
Norfolk - 2 £185 - 1
Incident Management
England

For the 6 months to 29 June 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Incident Management.

1 28 (45.90%) ITIL
2 18 (29.51%) Windows
3 13 (21.31%) Problem Management
3 13 (21.31%) Security Cleared
4 12 (19.67%) SLA
5 11 (18.03%) Firewall
5 11 (18.03%) SC Cleared
5 11 (18.03%) Windows 7
5 11 (18.03%) Data Centre
6 10 (16.39%) Information Security
7 9 (14.75%) Microsoft
7 9 (14.75%) Video Conferencing
8 8 (13.11%) Cisco
8 8 (13.11%) Cisco Certification
8 8 (13.11%) Microsoft Excel
8 8 (13.11%) LAN
9 7 (11.48%) WAN
9 7 (11.48%) TCP/IP
9 7 (11.48%) Internet
9 7 (11.48%) ITSM
9 7 (11.48%) Service Delivery
9 7 (11.48%) Fault Management
9 7 (11.48%) PowerShell
9 7 (11.48%) Mentoring
9 7 (11.48%) Service Design
10 6 (9.84%) Cyberthreat
10 6 (9.84%) Programme Delivery
10 6 (9.84%) Malware Analysis
10 6 (9.84%) Service Management
10 6 (9.84%) Device Driver

Incident Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.92%) Blackberry Enterprise Server
1 3 (4.92%) SharePoint
2 1 (1.64%) Skype for Business
Applications
1 8 (13.11%) Microsoft Excel
2 6 (9.84%) Microsoft Office
3 4 (6.56%) Microsoft PowerPoint
4 3 (4.92%) InfoPath
5 2 (3.28%) Photoshop
Business Applications
1 3 (4.92%) Remedy ITSM
2 2 (3.28%) Teamcenter
3 1 (1.64%) SystmOne
Cloud Services
1 2 (3.28%) SaaS
2 1 (1.64%) Amazon AWS
2 1 (1.64%) Google Drive
2 1 (1.64%) IaaS
2 1 (1.64%) Microsoft Azure
2 1 (1.64%) Office 365
2 1 (1.64%) PaaS
Communications & Networking
1 11 (18.03%) Firewall
2 8 (13.11%) LAN
3 7 (11.48%) Internet
3 7 (11.48%) TCP/IP
3 7 (11.48%) WAN
4 4 (6.56%) Cisco ASA
4 4 (6.56%) TACACS
4 4 (6.56%) VoIP
5 2 (3.28%) DHCP
5 2 (3.28%) DNS
5 2 (3.28%) Network Security
5 2 (3.28%) WebEx
5 2 (3.28%) Wi-Fi
6 1 (1.64%) Intrusion Detection
6 1 (1.64%) IP Telephony
6 1 (1.64%) NGN
6 1 (1.64%) SAN
6 1 (1.64%) Skype
6 1 (1.64%) VXLAN
6 1 (1.64%) Wireless
Database & Business Intelligence
1 2 (3.28%) SQL Server
2 1 (1.64%) Data Mining
2 1 (1.64%) SQL Server 2012
Development Applications
1 5 (8.20%) IDA Disassembler
1 5 (8.20%) Metasploit
1 5 (8.20%) OllyDbg
2 2 (3.28%) JIRA
General
1 5 (8.20%) Law
2 3 (4.92%) Telecoms
3 2 (3.28%) Automotive
3 2 (3.28%) Retail
4 1 (1.64%) Finance
4 1 (1.64%) Front Office
4 1 (1.64%) Legal
4 1 (1.64%) Local Government
Job Titles
1 23 (37.70%) Analyst
2 7 (11.48%) 1st Line Support
2 7 (11.48%) Incident Analyst
3 6 (9.84%) Service Analyst
4 5 (8.20%) IT Support
4 5 (8.20%) Security Analyst
5 4 (6.56%) Consultant
5 4 (6.56%) Incident Manager
5 4 (6.56%) Malware Analyst
5 4 (6.56%) Network Security Analyst
5 4 (6.56%) Security Consultant
5 4 (6.56%) Support Engineer
6 3 (4.92%) Incident and Problem Manager
6 3 (4.92%) IT Manager
6 3 (4.92%) Network Engineer
6 3 (4.92%) Problem Manager
6 3 (4.92%) Service Desk Analyst
6 3 (4.92%) Services Delivery Analyst
7 2 (3.28%) SC Cleared Network Engineer
7 2 (3.28%) Support Officer
Libraries, Frameworks & Software Standards
1 1 (1.64%) .NET
Miscellaneous
1 11 (18.03%) Data Centre
2 9 (14.75%) Video Conferencing
3 6 (9.84%) Cyberthreat
3 6 (9.84%) Device Driver
4 5 (8.20%) Analytical Skills
5 3 (4.92%) Blackberry
5 3 (4.92%) HTC Vive
5 3 (4.92%) Linux Command Line
6 2 (3.28%) Driving Licence
6 2 (3.28%) iPad
6 2 (3.28%) iPhone
6 2 (3.28%) Management Information System
6 2 (3.28%) NHS
6 2 (3.28%) Private Cloud
6 2 (3.28%) Virtual Team
7 1 (1.64%) CMDB
7 1 (1.64%) Computer Science
7 1 (1.64%) Distributed Denial-of-Service
7 1 (1.64%) PDA
7 1 (1.64%) Smartphone
Operating Systems
1 18 (29.51%) Windows
2 11 (18.03%) Windows 7
3 5 (8.20%) VMS
4 4 (6.56%) Linux
4 4 (6.56%) Windows 10
5 3 (4.92%) Android
6 2 (3.28%) Mac OS
6 2 (3.28%) Windows 8
7 1 (1.64%) Apple iOS
7 1 (1.64%) Kali Linux
7 1 (1.64%) Windows Server
7 1 (1.64%) Windows Server 2012
Processes & Methodologies
1 28 (45.90%) ITIL
2 13 (21.31%) Problem Management
3 10 (16.39%) Information Security
4 7 (11.48%) Fault Management
4 7 (11.48%) ITSM
4 7 (11.48%) Mentoring
4 7 (11.48%) Service Delivery
4 7 (11.48%) Service Design
5 6 (9.84%) Malware Analysis
5 6 (9.84%) Programme Delivery
5 6 (9.84%) Project Management
5 6 (9.84%) Service Management
5 6 (9.84%) Stakeholder Management
6 5 (8.20%) Actionable Insight
6 5 (8.20%) Computer Forensics
6 5 (8.20%) ITIL V3
6 5 (8.20%) Threat Analysis
7 4 (6.56%) Change Management
7 4 (6.56%) E-Commerce
7 4 (6.56%) Security Operations
Programming Languages
1 7 (11.48%) PowerShell
2 5 (8.20%) Perl
2 5 (8.20%) Python
3 1 (1.64%) Assembly Language
3 1 (1.64%) SQL
Qualifications
1 13 (21.31%) Security Cleared
2 11 (18.03%) SC Cleared
3 8 (13.11%) Cisco Certification
4 6 (9.84%) CCNP
5 4 (6.56%) CCIE
5 4 (6.56%) CCSA
5 4 (6.56%) CCSE
6 3 (4.92%) Degree
7 2 (3.28%) CCENT
7 2 (3.28%) CCNA
7 2 (3.28%) CISSP
8 1 (1.64%) Computer Science Degree
8 1 (1.64%) CTC Cleared
8 1 (1.64%) DV Cleared
8 1 (1.64%) MBCS
8 1 (1.64%) MCSE
8 1 (1.64%) Microsoft Certification
8 1 (1.64%) Network+ Certification
Quality Assurance & Compliance
1 12 (19.67%) SLA
2 4 (6.56%) COBIT
3 2 (3.28%) QA
4 1 (1.64%) ISO/IEC 27001
4 1 (1.64%) PCI DSS
4 1 (1.64%) PMO
System Software
1 6 (9.84%) Active Directory
2 5 (8.20%) VirtualBox
2 5 (8.20%) VMware Infrastructure
3 1 (1.64%) Hyper-V
3 1 (1.64%) Virtual Servers
3 1 (1.64%) VMware ESXi
Systems Management
1 5 (8.20%) EnCase
2 4 (6.56%) SCCM
3 1 (1.64%) Cisco CUCM
Vendors
1 9 (14.75%) Microsoft
2 8 (13.11%) Cisco
3 6 (9.84%) Apple
3 6 (9.84%) Citrix
3 6 (9.84%) Computacenter
3 6 (9.84%) Juniper
4 5 (8.20%) VMware
5 4 (6.56%) Blue Coat
5 4 (6.56%) CheckPoint
5 4 (6.56%) F5
5 4 (6.56%) Nokia
6 3 (4.92%) BMC
6 3 (4.92%) Remedy
7 2 (3.28%) Autodesk
7 2 (3.28%) MobileIron
8 1 (1.64%) 3PAR
8 1 (1.64%) Google
8 1 (1.64%) HP
8 1 (1.64%) Polycom
8 1 (1.64%) Splunk