Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > East of England
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 131 98 103
Rank change year-on-year -33 +5 -1
Contract jobs citing Incident Management 72 103 115
As % of all contract IT jobs advertised in the East of England 1.39% 2.13% 1.95%
As % of the Processes & Methodologies category 1.68% 2.62% 2.48%
Number of daily rates quoted 35 33 35
East of England median daily rate £370 £325 £350
Median daily rate % change year-on-year +13.85% -7.14% +14.75%
10th Percentile £169 £135 £135
90th Percentile £507 £510 £468
England median daily rate £378 £340 £375
% change year-on-year +11.03% -9.33% +15.38%
Number of hourly rates quoted 20 45 52
East of England median hourly rate £14.50 £16.50 £16.50
Median hourly rate % change year-on-year -12.12% - -
10th Percentile £10.92 £15.75 £11.50
90th Percentile £17.25 £18.60 £19.50
England median hourly rate £15.00 £16.50 £17.00
% change year-on-year -9.09% -2.94% +3.03%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Contract vacancies with a requirement for process or methodology skills 4279 3935 4640
As % of all contract IT jobs advertised in the East of England 82.67% 81.39% 78.75%
Number of daily rates quoted 2463 2286 2717
East of England median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £250 £224 £233
90th Percentile £575 £542 £550
England median daily rate £450 £425 £423
% change year-on-year +5.88% +0.47% +5.75%
Number of hourly rates quoted 259 313 390
East of England median hourly rate £31.03 £31.50 £25.50
Median hourly rate % change year-on-year -1.49% +23.53% +3.83%
10th Percentile £11.52 £13.80 £11.98
90th Percentile £49.75 £47.50 £45.47
England median hourly rate £23.75 £24.42 £22.50
% change year-on-year -2.74% +8.53% +18.42%

Incident Management
Job Vacancy Trend in the East of England

Job postings citing Incident Management as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Incident Management in the East of England

Incident Management
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the East of England.

Contractor daily rate trend for Incident Management in the East of England

Incident Management
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Incident Management in the East of England over the 6 months to 21 November 2017.

Contractor daily rate histogram for Incident Management in the East of England

Incident Management
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the East of England.

Contractor hourly rate trend for Incident Management in the East of England

Incident Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -4 26 £349 +4.89% 7
Cambridgeshire -16 14 £300 -11.76% 8
Bedfordshire -8 12 £490 +96.00% 1
Essex -51 11 £343 -8.67%
Suffolk +15 5 £425 +37.10%
Norfolk - 2 - - 1
Incident Management
England

For the 6 months to 21 November 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Incident Management.

1 33 (45.83%) ITIL
2 22 (30.56%) Microsoft Office
3 18 (25.00%) Windows
3 18 (25.00%) Problem Management
4 16 (22.22%) Cisco
4 16 (22.22%) Microsoft
4 16 (22.22%) Service Delivery
5 15 (20.83%) Citrix
5 15 (20.83%) SLA
6 13 (18.06%) Retail
7 11 (15.28%) Security Cleared
8 10 (13.89%) Data Centre
9 9 (12.50%) Management Information System
9 9 (12.50%) Finance
9 9 (12.50%) Information Security
9 9 (12.50%) E-Commerce
9 9 (12.50%) SC Cleared
10 8 (11.11%) Mathematics
10 8 (11.11%) MCP
10 8 (11.11%) NetApp
10 8 (11.11%) Workflow
10 8 (11.11%) Firewall
10 8 (11.11%) Service Management
10 8 (11.11%) Internet
11 7 (9.72%) Active Directory
11 7 (9.72%) LAN
11 7 (9.72%) Microsoft Excel
11 7 (9.72%) Windows 7
11 7 (9.72%) Analytical Skills
12 6 (8.33%) WAN

Incident Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.78%) CMS
2 1 (1.39%) Confluence
2 1 (1.39%) Skype for Business
Applications
1 22 (30.56%) Microsoft Office
2 7 (9.72%) Microsoft Excel
3 1 (1.39%) Microsoft PowerPoint
Business Applications
1 5 (6.94%) Payment Gateway
2 3 (4.17%) Remedy ITSM
Cloud Services
1 2 (2.78%) Office 365
2 1 (1.39%) Amazon AWS
2 1 (1.39%) Microsoft Azure
Communications & Networking
1 8 (11.11%) Firewall
1 8 (11.11%) Internet
2 7 (9.72%) LAN
3 6 (8.33%) WAN
4 4 (5.56%) Cisco ASA
4 4 (5.56%) TACACS
4 4 (5.56%) TCP/IP
5 3 (4.17%) VoIP
6 2 (2.78%) SAN
6 2 (2.78%) Skype
6 2 (2.78%) Wi-Fi
7 1 (1.39%) FTP
7 1 (1.39%) IP Telephony
7 1 (1.39%) NetScaler
7 1 (1.39%) Network Security
7 1 (1.39%) NGN
7 1 (1.39%) Remote Desktop
7 1 (1.39%) Unified Communications
7 1 (1.39%) VXLAN
7 1 (1.39%) Wireless
Database & Business Intelligence
1 2 (2.78%) PostgreSQL
1 2 (2.78%) SQL Server
2 1 (1.39%) DataStage
2 1 (1.39%) DB2
2 1 (1.39%) DTS
2 1 (1.39%) Informix
2 1 (1.39%) NoSQL
2 1 (1.39%) QualityStage
2 1 (1.39%) RDBMS
2 1 (1.39%) Relational Database
2 1 (1.39%) SQL Server 2005
2 1 (1.39%) SQL Server 2008
2 1 (1.39%) SQL Server 2012
Development Applications
1 3 (4.17%) IDA Disassembler
1 3 (4.17%) Metasploit
1 3 (4.17%) OllyDbg
2 2 (2.78%) JIRA
3 1 (1.39%) Git (software)
General
1 13 (18.06%) Retail
2 9 (12.50%) Finance
3 4 (5.56%) Banking
4 3 (4.17%) Law
5 2 (2.78%) Games
5 2 (2.78%) Telecoms
6 1 (1.39%) Financial Institution
6 1 (1.39%) Military
Job Titles
1 34 (47.22%) Analyst
2 10 (13.89%) Service Analyst
3 9 (12.50%) Service Desk Analyst
4 7 (9.72%) Security Analyst
4 7 (9.72%) Support Analyst
5 5 (6.94%) Active Directory Analyst
5 5 (6.94%) Active Directory Support
5 5 (6.94%) Active Directory Support Analyst
5 5 (6.94%) Citrix Analyst
5 5 (6.94%) Citrix Support
5 5 (6.94%) Citrix Support Analyst
5 5 (6.94%) Help Desk Analyst
5 5 (6.94%) Help Desk Support
5 5 (6.94%) Help Desk Support Analyst
5 5 (6.94%) Windows Support Analyst
6 4 (5.56%) Incident Analyst
6 4 (5.56%) Network Security Analyst
6 4 (5.56%) Service Manager
6 4 (5.56%) Services Delivery Manager
7 3 (4.17%) Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (1.39%) HTML
1 1 (1.39%) XML
1 1 (1.39%) XML Schema
Miscellaneous
1 10 (13.89%) Data Centre
2 9 (12.50%) Management Information System
3 7 (9.72%) Analytical Skills
4 5 (6.94%) Cyberthreat
5 3 (4.17%) Video Conferencing
6 2 (2.78%) Device Driver
6 2 (2.78%) Private Cloud
7 1 (1.39%) AS400
7 1 (1.39%) Clustering
7 1 (1.39%) CMDB
7 1 (1.39%) Computer Science
7 1 (1.39%) Mobile App
7 1 (1.39%) NHS
7 1 (1.39%) Virtual Team
Operating Systems
1 18 (25.00%) Windows
2 7 (9.72%) Windows 7
3 5 (6.94%) Windows 8
4 3 (4.17%) Linux
4 3 (4.17%) VMS
5 1 (1.39%) Kali Linux
5 1 (1.39%) Unix
5 1 (1.39%) Windows Server
5 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 33 (45.83%) ITIL
2 18 (25.00%) Problem Management
3 16 (22.22%) Service Delivery
4 9 (12.50%) E-Commerce
4 9 (12.50%) Information Security
5 8 (11.11%) Mathematics
5 8 (11.11%) Service Management
5 8 (11.11%) Workflow
6 6 (8.33%) ITSM
6 6 (8.33%) Project Management
7 5 (6.94%) Asset Management
7 5 (6.94%) Change Management
7 5 (6.94%) Fault Management
7 5 (6.94%) Mentoring
7 5 (6.94%) Service Design
7 5 (6.94%) Stakeholder Management
8 4 (5.56%) Business Continuity
8 4 (5.56%) Runbook
9 3 (4.17%) Business Intelligence
9 3 (4.17%) Disaster Recovery
Programming Languages
1 4 (5.56%) Perl
1 4 (5.56%) PowerShell
1 4 (5.56%) Python
1 4 (5.56%) SQL
2 1 (1.39%) Java
2 1 (1.39%) JavaScript
2 1 (1.39%) PHP
2 1 (1.39%) Ruby
2 1 (1.39%) T-SQL
Qualifications
1 11 (15.28%) Security Cleared
2 9 (12.50%) SC Cleared
3 8 (11.11%) MCP
4 6 (8.33%) Cisco Certification
5 4 (5.56%) CCIE
5 4 (5.56%) CCNP
5 4 (5.56%) CCSA
5 4 (5.56%) CCSE
5 4 (5.56%) CISSP
5 4 (5.56%) Degree
6 3 (4.17%) ITIL Certification
7 2 (2.78%) CCENT
7 2 (2.78%) DV Cleared
8 1 (1.39%) CCA
8 1 (1.39%) CCNA
8 1 (1.39%) CEH
8 1 (1.39%) Citrix Certification
8 1 (1.39%) MCSE
8 1 (1.39%) Microsoft Certification
8 1 (1.39%) OSCP
Quality Assurance & Compliance
1 15 (20.83%) SLA
2 4 (5.56%) PMO
2 4 (5.56%) QA
3 3 (4.17%) COBIT
4 2 (2.78%) ISO/IEC 27001
5 1 (1.39%) Data Quality
5 1 (1.39%) GDPR
5 1 (1.39%) PCI DSS
System Software
1 7 (9.72%) Active Directory
2 3 (4.17%) VirtualBox
2 3 (4.17%) VMware Infrastructure
3 2 (2.78%) Hyper-V
3 2 (2.78%) Terminal Services
3 2 (2.78%) VMware ESXi
4 1 (1.39%) Virtual Servers
4 1 (1.39%) XenApp
4 1 (1.39%) XenDesktop
4 1 (1.39%) XenServer
Systems Management
1 3 (4.17%) EnCase
2 1 (1.39%) AirWatch
2 1 (1.39%) Ansible
2 1 (1.39%) Cisco CUCM
2 1 (1.39%) SCCM
2 1 (1.39%) SCOM
Vendors
1 16 (22.22%) Cisco
1 16 (22.22%) Microsoft
2 15 (20.83%) Citrix
3 8 (11.11%) NetApp
4 4 (5.56%) Blue Coat
4 4 (5.56%) CheckPoint
4 4 (5.56%) Computacenter
4 4 (5.56%) F5
4 4 (5.56%) Juniper
4 4 (5.56%) Nokia
4 4 (5.56%) PayPal
4 4 (5.56%) Remedy
4 4 (5.56%) VMware
5 3 (4.17%) ServiceNow
6 2 (2.78%) HP
6 2 (2.78%) Huawei
6 2 (2.78%) Salesforce.com
7 1 (1.39%) BMC
7 1 (1.39%) CA
7 1 (1.39%) Oracle