Period
to

The median contractor rate for a Service Desk Analyst was - per day in advertised job vacancies in Cambridgeshire during the 6 months to 11 August 2022.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
East of England > Cambridgeshire
6 months to
11 Aug 2022
Same period 2021 Same period 2020
Rank 7 19 41
Rank change year-on-year +12 +22 +26
Contract jobs requiring a Service Desk Analyst 112 44 6
As % of all contract jobs advertised in Cambridgeshire 14.51% 7.11% 1.57%
As % of the Job Titles category 16.57% 7.90% 1.68%
Number of daily rates quoted 0 1 0
Median daily rate (50th Percentile) - £155 -
East of England median daily rate £140 £120 £133
% change year-on-year +16.67% -9.43% -4.54%
Number of hourly rates quoted 109 42 6
10th Percentile £13.25 - £13.30
25th Percentile £13.41 £12.25 £13.89
Median hourly rate £14.50 £12.50 £15.25
Median % change year-on-year +16.00% -18.03% +8.93%
75th Percentile £15.75 £13.75 £16.25
90th Percentile £20.56 £16.50 -
East of England median hourly rate £14.50 £13.50 £15.00
% change year-on-year +7.41% -10.00% +15.38%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Cambridgeshire
Contract vacancies in Cambridgeshire with a recognized job title 676 557 358
% of contract IT jobs with a recognized job title 87.56% 89.98% 93.72%
Number of daily rates quoted 412 312 221
10th Percentile £205 £149 £239
25th Percentile £349 £252 £325
Median daily rate (50th Percentile) £463 £379 £450
Median % change year-on-year +22.11% -15.83% -
75th Percentile £550 £503 £550
90th Percentile £650 £600 £650
East of England median daily rate £475 £413 £425
% change year-on-year +15.15% -2.94% -3.41%
Number of hourly rates quoted 163 144 27
10th Percentile £13.25 - £13.00
25th Percentile £13.41 £12.25 £13.55
Median hourly rate £15.00 £13.50 £15.50
Median % change year-on-year +11.11% -12.90% -7.46%
75th Percentile £20.56 £16.00 £20.88
90th Percentile £34.50 £18.75 £46.00
East of England median hourly rate £19.81 £15.00 £19.50
% change year-on-year +32.07% -23.08% +21.88%

Service Desk Analyst
Job Vacancy Trend in Cambridgeshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Desk Analyst in Cambridgeshire

Service Desk Analyst
Contractor Daily Rate Trend in Cambridgeshire

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in Cambridgeshire.

Daily rate trend for Service Desk Analyst in Cambridgeshire

Service Desk Analyst
Contractor Hourly Rate Trend in Cambridgeshire

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in Cambridgeshire.

Hourly rate trend for Service Desk Analyst in Cambridgeshire

Service Desk Analyst
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Cambridgeshire region over the 6 months to 11 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Peterborough +6 111 - - 10
Cambridge - 1 - - 1
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 11 August 2022, Service Desk Analyst contract jobs required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridgeshire region featuring Service Desk Analyst in the job title.

1 85 (75.89%) Incident Management
2 77 (68.75%) MCP
3 72 (64.29%) ITIL
4 60 (53.57%) Social Skills
5 50 (44.64%) Retail
6 41 (36.61%) Microsoft 365
7 35 (31.25%) Service Delivery
8 33 (29.46%) Mathematics
8 33 (29.46%) Problem-Solving
8 33 (29.46%) Problem Management
9 30 (26.79%) Citrix
10 25 (22.32%) Security Cleared
11 24 (21.43%) SC Cleared
11 24 (21.43%) Sun
12 23 (20.54%) Microsoft Certification
12 23 (20.54%) A+ Certification
12 23 (20.54%) MCSA
12 23 (20.54%) Wi-Fi
12 23 (20.54%) ServiceNow
13 22 (19.64%) Active Directory
14 20 (17.86%) ITSM
14 20 (17.86%) CCNA
14 20 (17.86%) Cisco Certification
15 14 (12.50%) Microsoft
16 10 (8.93%) Cisco
16 10 (8.93%) NetApp
17 9 (8.04%) Windows
18 7 (6.25%) German Language
19 6 (5.36%) Spanish Language
20 5 (4.46%) Microsoft Office

Service Desk Analyst Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.57%) Blackberry Enterprise Server
Applications
1 5 (4.46%) Microsoft Office
Cloud Services
1 41 (36.61%) Microsoft 365
Communications & Networking
1 23 (20.54%) Wi-Fi
General
1 60 (53.57%) Social Skills
2 50 (44.64%) Retail
3 7 (6.25%) German Language
4 6 (5.36%) Spanish Language
5 4 (3.57%) Portuguese Language
6 3 (2.68%) Hungarian Language
6 3 (2.68%) Lithuanian Language
6 3 (2.68%) Polish Language
6 3 (2.68%) Turkish Language
7 2 (1.79%) Dutch Language
8 1 (0.89%) French Language
8 1 (0.89%) Public Sector
Miscellaneous
1 4 (3.57%) Blackberry
1 4 (3.57%) iPhone
Operating Systems
1 9 (8.04%) Windows
2 1 (0.89%) Windows 10
Processes & Methodologies
1 85 (75.89%) Incident Management
2 72 (64.29%) ITIL
3 35 (31.25%) Service Delivery
4 33 (29.46%) Mathematics
4 33 (29.46%) Problem Management
4 33 (29.46%) Problem-Solving
5 20 (17.86%) ITSM
6 3 (2.68%) Business Intelligence
6 3 (2.68%) Major Incident Management
7 1 (0.89%) Knowledge Management
7 1 (0.89%) Knowledge Transfer
7 1 (0.89%) Root Cause Analysis
Qualifications
1 77 (68.75%) MCP
2 25 (22.32%) Security Cleared
3 24 (21.43%) SC Cleared
4 23 (20.54%) A+ Certification
4 23 (20.54%) MCSA
4 23 (20.54%) Microsoft Certification
5 20 (17.86%) CCNA
5 20 (17.86%) Cisco Certification
6 1 (0.89%) Degree
Quality Assurance & Compliance
1 3 (2.68%) SLA
2 1 (0.89%) QA
System Software
1 22 (19.64%) Active Directory
Systems Management
1 4 (3.57%) AirWatch
Vendors
1 30 (26.79%) Citrix
2 24 (21.43%) Sun
3 23 (20.54%) ServiceNow
4 14 (12.50%) Microsoft
5 10 (8.93%) Cisco
5 10 (8.93%) NetApp