Customer Experience Contracts in Cheshire

Customer Experience (CX)
North West > Cheshire

The following table provides summary statistics for contract job vacancies advertised in Cheshire with a requirement for Customer Experience skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Experience over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 42 51 52
Rank change year-on-year +9 +1 -8
Contract jobs citing Customer Experience 15 12 6
As % of all contract jobs advertised in Cheshire 2.99% 2.26% 1.13%
As % of the Processes & Methodologies category 3.55% 2.48% 1.32%
Number of daily rates quoted 9 7 1
10th Percentile £122 £283 -
25th Percentile £513 £288 £205
Median daily rate (50th Percentile) £525 £350 £210
Median % change year-on-year +50.00% +66.67% -
75th Percentile £538 £400 £215
90th Percentile £540 £443 -
North West median daily rate £500 £550 £525
% change year-on-year -9.09% +4.76% +6.06%
Number of hourly rates quoted 4 0 2
10th Percentile £16.62 - -
25th Percentile £16.73 - -
Median hourly rate £17.50 - £50.00
75th Percentile £17.73 - -
90th Percentile £17.76 - -
North West median hourly rate £17.72 - £50.00
% change year-on-year - - +62.52%

All Process and Methodology Skills
Cheshire

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cheshire with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 423 483 456
As % of all contract IT jobs advertised in Cheshire 84.43% 91.13% 86.04%
Number of daily rates quoted 282 328 263
10th Percentile £277 £275 £214
25th Percentile £400 £400 £358
Median daily rate (50th Percentile) £500 £475 £450
Median % change year-on-year +5.26% +5.56% +2.86%
75th Percentile £580 £575 £538
90th Percentile £637 £660 £631
North West median daily rate £500 £500 £475
% change year-on-year - +5.26% +11.76%
Number of hourly rates quoted 30 23 26
10th Percentile £13.70 £19.06 £10.28
25th Percentile £16.61 £23.15 £15.55
Median hourly rate £26.66 £30.54 £23.50
Median % change year-on-year -12.70% +29.96% -27.06%
75th Percentile £42.31 £35.00 £33.62
90th Percentile £44.13 £39.20 £60.88
North West median hourly rate £21.00 £35.00 £20.75
% change year-on-year -40.00% +68.72% +9.18%

Customer Experience
Job Vacancy Trend in Cheshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Cheshire.

Job vacancy trend for Customer Experience in Cheshire

Customer Experience
Contractor Daily Rate Trend in Cheshire

3-month moving average daily rate quoted in jobs citing Customer Experience in Cheshire.

Daily rate trend for Customer Experience in Cheshire

Customer Experience
Daily Rate Histogram in Cheshire

Daily rate distribution for jobs citing Customer Experience in Cheshire over the 6 months to 28 April 2024.

Daily rate histogram for Customer Experience in Cheshire

Customer Experience
Contractor Hourly Rate Trend in Cheshire

3-month moving average hourly rates quoted in jobs citing Customer Experience in Cheshire.

Hourly rate trend for Customer Experience in Cheshire

Customer Experience
Contract Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Experience within the Cheshire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Macclesfield -6 13 £525 +20.00% 3
Customer Experience
North West

Customer Experience
Co-occurring Skills and Capabilities in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (40.00%) Microsoft Office
Business Applications
1 4 (26.67%) SAP S/4HANA
Cloud Services
1 6 (40.00%) Microsoft 365
1 6 (40.00%) OneDrive
General
1 6 (40.00%) Analytical Skills
2 4 (26.67%) Pharmaceutical
2 4 (26.67%) Social Skills
3 3 (20.00%) Manufacturing
4 2 (13.33%) Presentation Skills
5 1 (6.67%) Billing
Job Titles
1 10 (66.67%) Senior
2 8 (53.33%) Analyst
2 8 (53.33%) Data Analyst
2 8 (53.33%) Senior Analyst
2 8 (53.33%) Senior Data Analyst
3 7 (46.67%) SAP Analyst
3 7 (46.67%) SAP Data Analyst
4 4 (26.67%) 1st/2nd Line Support
4 4 (26.67%) 1st/2nd Line Support Engineer
4 4 (26.67%) 2nd Line Engineer
4 4 (26.67%) 2nd Line Support
4 4 (26.67%) 2nd Line Support Engineer
4 4 (26.67%) Support Engineer
5 2 (13.33%) 1st Line Engineer
5 2 (13.33%) 1st/2nd Line Desktop Support
5 2 (13.33%) 2nd Line Desktop Support
5 2 (13.33%) 2nd Line Desktop Support Engineer
5 2 (13.33%) Desktop Engineer
5 2 (13.33%) Desktop Support
5 2 (13.33%) Desktop Support Engineer
Miscellaneous
1 8 (53.33%) Data Structures
2 2 (13.33%) Management Information System
3 1 (6.67%) Social Media
Operating Systems
1 6 (40.00%) Apple iOS
1 6 (40.00%) Mac OS
1 6 (40.00%) Windows
1 6 (40.00%) Windows 10
Processes & Methodologies
1 8 (53.33%) Data Analysis
1 8 (53.33%) Data Integration
1 8 (53.33%) Data Modelling
1 8 (53.33%) Translating Business Requirements
2 7 (46.67%) Service Management
3 6 (40.00%) Asset Management
3 6 (40.00%) Customer Service
3 6 (40.00%) Inventory Management
3 6 (40.00%) Software Deployment
4 4 (26.67%) Customer Requirements
4 4 (26.67%) Order to Cash
4 4 (26.67%) Procure-to-Pay
5 3 (20.00%) Accounts Payable
5 3 (20.00%) Data Stewardship
5 3 (20.00%) Expense Management
6 2 (13.33%) Information Security
7 1 (6.67%) Change Management
7 1 (6.67%) ITIL
7 1 (6.67%) PRINCE2
7 1 (6.67%) Service Delivery
Qualifications
1 1 (6.67%) BPSS Clearance
1 1 (6.67%) Degree
1 1 (6.67%) ITIL Certification
1 1 (6.67%) SC Cleared
1 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 8 (53.33%) GDPR
2 6 (40.00%) SLA
3 3 (20.00%) Data Quality
System Software
1 6 (40.00%) Active Directory
Systems Management
1 6 (40.00%) Microsoft Intune
1 6 (40.00%) SCCM
1 6 (40.00%) Systems Management Server (SMS)
Vendors
1 9 (60.00%) SAP
2 6 (40.00%) Apple
2 6 (40.00%) Microsoft
2 6 (40.00%) ServiceNow
3 4 (26.67%) Ariba