Period
to 18 July 2019

The median contractor rate for a 1st Line Support was £130 per day in advertised job vacancies in the East Midlands during the 6 months to 18 July 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
England > East Midlands
6 months to
18 Jul 2019
Same period 2018 Same period 2017
Rank 102 121 144
Rank change year-on-year +19 +23 -17
Contract jobs requiring a 1st Line Support 23 25 13
As % of all contract IT jobs advertised in the East Midlands 1.09% 0.85% 0.42%
As % of the Job Titles category 1.14% 0.90% 0.44%
Number of daily rates quoted 8 3 5
East Midlands median daily rate £130 £130 £120
Median daily rate % change year-on-year - +8.33% -25.00%
10th Percentile £100 £123 £90
90th Percentile £152 £157 £126
England median daily rate £130 £120 £120
% change year-on-year +8.33% - +2.13%
Number of hourly rates quoted 12 18 5
East Midlands median hourly rate £12.25 £11.75 £12.30
Median hourly rate % change year-on-year +4.26% -4.47% +24.15%
10th Percentile £9.10 £10.25 £10.60
90th Percentile £15.00 £14.83 £14.20
England median hourly rate £12.06 £13.00 £12.50
% change year-on-year -7.27% +4.00% +4.17%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 2,021 2,778 2,979
% of contract IT jobs with a recognized job title 95.60% 94.72% 95.30%
Number of daily rates quoted 1,292 1,678 1,820
East Midlands median daily rate £388 £400 £398
Median daily rate % change year-on-year -3.13% +0.63% +6.00%
10th Percentile £200 £213 £225
90th Percentile £550 £538 £538
England median daily rate £475 £450 £438
% change year-on-year +5.56% +2.86% +2.94%
Number of hourly rates quoted 124 156 134
East Midlands median hourly rate £13.60 £17.00 £13.86
Median hourly rate % change year-on-year -20.03% +22.66% +2.67%
10th Percentile £10.58 £10.42 £10.35
90th Percentile £42.09 £45.00 £43.80
England median hourly rate £20.00 £18.70 £18.50
% change year-on-year +6.95% +1.08% -2.63%

1st Line Support
Job Vacancy Trend in the East Midlands

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for 1st Line Support in the East Midlands

1st Line Support
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in the East Midlands.

Contractor daily rate trend for 1st Line Support in the East Midlands

1st Line Support
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in the East Midlands.

Contractor hourly rate trend for 1st Line Support in the East Midlands

1st Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the East Midlands region over the 6 months to 18 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +21 8 £130 - 4
Leicestershire +2 7 £125 -16.67% 3
Northamptonshire +8 4 £150 +15.38% 5
Derbyshire +12 2 £138 +12.24% 2
Lincolnshire +1 2 - - 1
1st Line Support
England

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 18 July 2019, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 1st Line Support in the job title.

1 9 (39.13%) ITIL
1 9 (39.13%) Active Directory
2 8 (34.78%) Microsoft
3 7 (30.43%) Windows
3 7 (30.43%) Microsoft Office
4 5 (21.74%) Service Management
5 4 (17.39%) Workflow
5 4 (17.39%) Health Informatics
5 4 (17.39%) Informatics
6 3 (13.04%) ITIL V2
6 3 (13.04%) Microsoft Excel
7 2 (8.70%) CCNA
7 2 (8.70%) Cisco Certification
7 2 (8.70%) Remedy
7 2 (8.70%) Blackberry
7 2 (8.70%) Cisco
7 2 (8.70%) Manufacturing
7 2 (8.70%) Windows 7
7 2 (8.70%) Windows 10
7 2 (8.70%) Problem-Solving
8 1 (4.35%) Proactive Monitoring
8 1 (4.35%) Customer-Centricity
8 1 (4.35%) Investment Banking
8 1 (4.35%) Microsoft PowerPoint
8 1 (4.35%) Incident Management
8 1 (4.35%) Degree
8 1 (4.35%) Banking
8 1 (4.35%) Retail
8 1 (4.35%) OVSD
8 1 (4.35%) Life Science

1st Line Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) Skype for Business
Applications
1 7 (30.43%) Microsoft Office
2 3 (13.04%) Microsoft Excel
3 1 (4.35%) Microsoft PowerPoint
Business Applications
1 1 (4.35%) Remedy ITSM
Cloud Services
1 1 (4.35%) Office 365
Communications & Networking
1 1 (4.35%) LAN
1 1 (4.35%) Skype
Database & Business Intelligence
1 1 (4.35%) Crystal Reports
1 1 (4.35%) QlikView
General
1 2 (8.70%) Manufacturing
2 1 (4.35%) Banking
2 1 (4.35%) Investment Banking
2 1 (4.35%) Retail
2 1 (4.35%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.35%) ODBC
Miscellaneous
1 2 (8.70%) Blackberry
2 1 (4.35%) Life Science
Operating Systems
1 7 (30.43%) Windows
2 2 (8.70%) Windows 10
2 2 (8.70%) Windows 7
Processes & Methodologies
1 9 (39.13%) ITIL
2 5 (21.74%) Service Management
3 4 (17.39%) Health Informatics
3 4 (17.39%) Informatics
3 4 (17.39%) Workflow
4 3 (13.04%) ITIL V2
5 2 (8.70%) Problem-Solving
6 1 (4.35%) Business Intelligence
6 1 (4.35%) Continuous Improvement
6 1 (4.35%) Customer-Centricity
6 1 (4.35%) ERP
6 1 (4.35%) Incident Management
6 1 (4.35%) ITIL V3
6 1 (4.35%) ITSM
6 1 (4.35%) Proactive Monitoring
6 1 (4.35%) Service Delivery
6 1 (4.35%) Time Management
Programming Languages
1 1 (4.35%) C
1 1 (4.35%) SQL
Qualifications
1 2 (8.70%) CCNA
1 2 (8.70%) Cisco Certification
2 1 (4.35%) Degree
2 1 (4.35%) DV Cleared
2 1 (4.35%) ITIL Foundation Certificate
2 1 (4.35%) SC Cleared
2 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 1 (4.35%) QA
1 1 (4.35%) SLA
System Software
1 9 (39.13%) Active Directory
Systems Management
1 1 (4.35%) AirWatch
1 1 (4.35%) OVSD
1 1 (4.35%) SCCM
Vendors
1 8 (34.78%) Microsoft
2 2 (8.70%) Cisco
2 2 (8.70%) Remedy
3 1 (4.35%) BMC
3 1 (4.35%) Citrix
3 1 (4.35%) HP
3 1 (4.35%) ServiceNow
3 1 (4.35%) SYSPRO