Period
to 20 November 2017

The median contractor rate for a 2nd Line Support Analyst was £200 per day in advertised job vacancies in the East Midlands during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Analyst
England > East Midlands
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 140 149 127
Rank change year-on-year +9 -22 0
Contract jobs requiring a 2nd Line Support Analyst 9 2 18
As % of all contract IT jobs advertised in the East Midlands 0.28% 0.062% 0.56%
As % of the Job Titles category 0.30% 0.064% 0.59%
Number of daily rates quoted 8 0 11
East Midlands median daily rate £200 - £110
10th Percentile £116 - £85
90th Percentile £339 - £165
England median daily rate £160 £170 £168
% change year-on-year -5.88% +1.49% -4.29%
Number of hourly rates quoted 1 1 6
East Midlands median hourly rate £13.50 £13.00 £14.50
Median hourly rate % change year-on-year +3.85% -10.34% -3.72%
England median hourly rate £16.50 £14.57 £15.00
% change year-on-year +13.29% -2.90% -9.09%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 3031 3115 3068
% of contract IT jobs with a recognized job title 95.11% 95.88% 96.15%
Number of daily rates quoted 1872 1946 1847
East Midlands median daily rate £390 £390 £375
Median daily rate % change year-on-year - +4.00% +7.14%
10th Percentile £225 £225 £213
90th Percentile £550 £556 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 165 128 183
East Midlands median hourly rate £14.50 £13.50 £13.00
Median hourly rate % change year-on-year +7.41% +3.85% -3.70%
10th Percentile £9.75 £8.76 £10.00
90th Percentile £45.00 £42.50 £31.35
England median hourly rate £18.69 £18.50 £18.00
% change year-on-year +1.00% +2.78% +9.09%

2nd Line Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured 2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for 2nd Line Support Analyst in the East Midlands

2nd Line Support Analyst
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Analyst in the East Midlands.

Contractor daily rate trend for 2nd Line Support Analyst in the East Midlands

2nd Line Support Analyst
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing 2nd Line Support Analyst in the East Midlands over the 6 months to 20 November 2017.

Contractor daily rate histogram for 2nd Line Support Analyst in the East Midlands

2nd Line Support Analyst
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Analyst in the East Midlands.

Contractor hourly rate trend for 2nd Line Support Analyst in the East Midlands

2nd Line Support Analyst
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the East Midlands region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire - 3 £125 -
Nottinghamshire - 3 £325 - 1
Northamptonshire +10 2 £200 -
Leicestershire -6 1 £200 - 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 20 November 2017, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region featuring 2nd Line Support Analyst in the job title.

1 5 (55.56%) ITIL
2 4 (44.44%) Windows
2 4 (44.44%) Microsoft
2 4 (44.44%) Windows 10
3 3 (33.33%) Active Directory
3 3 (33.33%) Citrix
3 3 (33.33%) Apple iOS
3 3 (33.33%) Windows 8
4 2 (22.22%) XenDesktop
4 2 (22.22%) Unified Communications
4 2 (22.22%) Exchange Server 2010
4 2 (22.22%) Asset Management
4 2 (22.22%) Exchange Server 2003
4 2 (22.22%) Problem Management
4 2 (22.22%) Fat Client
4 2 (22.22%) Data Protection
4 2 (22.22%) PowerShell
4 2 (22.22%) Microsoft Certification
4 2 (22.22%) Lotus
4 2 (22.22%) Thin Client
4 2 (22.22%) Blackberry
4 2 (22.22%) Blackberry Enterprise Server
4 2 (22.22%) VBScript
4 2 (22.22%) Microsoft Office
4 2 (22.22%) IBM Notes
4 2 (22.22%) CRM
4 2 (22.22%) SharePoint
4 2 (22.22%) Windows XP
4 2 (22.22%) MS Exchange
4 2 (22.22%) VPN

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) Blackberry Enterprise Server
1 2 (22.22%) Exchange Server 2003
1 2 (22.22%) Exchange Server 2010
1 2 (22.22%) IBM Notes
1 2 (22.22%) MS Exchange
1 2 (22.22%) SharePoint
1 2 (22.22%) SharePoint 2013
Applications
1 2 (22.22%) Microsoft Office
Communications & Networking
1 2 (22.22%) Unified Communications
1 2 (22.22%) VPN
2 1 (11.11%) Remote Desktop
Database & Business Intelligence
1 2 (22.22%) Relational Database
General
1 2 (22.22%) Finance
2 1 (11.11%) Games
Miscellaneous
1 2 (22.22%) Blackberry
1 2 (22.22%) Fat Client
1 2 (22.22%) Thin Client
2 1 (11.11%) Management Information System
Operating Systems
1 4 (44.44%) Windows
1 4 (44.44%) Windows 10
2 3 (33.33%) Apple iOS
2 3 (33.33%) Windows 8
3 2 (22.22%) Windows XP
4 1 (11.11%) Android
4 1 (11.11%) Windows 7
4 1 (11.11%) Windows Server
4 1 (11.11%) Windows Server 2008
4 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 5 (55.56%) ITIL
2 2 (22.22%) Asset Management
2 2 (22.22%) CRM
2 2 (22.22%) Data Loss Prevention
2 2 (22.22%) Data Protection
2 2 (22.22%) Desktop Virtualisation
2 2 (22.22%) Disaster Recovery
2 2 (22.22%) Migration
2 2 (22.22%) Problem Management
2 2 (22.22%) Service Management
3 1 (11.11%) Incident Management
Programming Languages
1 2 (22.22%) PowerShell
1 2 (22.22%) VBScript
2 1 (11.11%) VB
Qualifications
1 2 (22.22%) Microsoft Certification
System Software
1 3 (33.33%) Active Directory
2 2 (22.22%) XenDesktop
Systems Management
1 1 (11.11%) SCCM
Vendors
1 4 (44.44%) Microsoft
2 3 (33.33%) Citrix
3 2 (22.22%) HP
3 2 (22.22%) Lotus
4 1 (11.11%) PeopleSoft