Period
to

The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 21 May 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > East Midlands
6 months to
21 May 2022
Same period 2021 Same period 2020
Rank 40 43 57
Rank change year-on-year +3 +14 +26
Contract jobs citing SLA 55 27 28
As % of all contract jobs advertised in the East Midlands 3.95% 2.86% 2.52%
As % of the Quality Assurance & Compliance category 33.74% 25.71% 20.29%
Number of daily rates quoted 37 14 16
10th Percentile £94 £99 -
25th Percentile £125 £121 £86
Median daily rate (50th Percentile) £235 £138 £87
Median % change year-on-year +70.91% +57.32% -65.04%
75th Percentile £360 £242 £155
90th Percentile £520 £323 £251
England median daily rate £350 £375 £355
% change year-on-year -6.67% +5.63% +18.33%
Number of hourly rates quoted 6 6 7
10th Percentile £9.49 - £9.31
25th Percentile £10.46 £9.00 £11.76
Median hourly rate £15.24 £9.52 £14.00
Median % change year-on-year +60.15% -32.02% +23.10%
75th Percentile £20.10 £10.55 £14.73
90th Percentile £22.62 - £23.68
England median hourly rate £16.50 £14.00 £17.25
% change year-on-year +17.86% -18.84% +15.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East Midlands
Contract vacancies with a requirement for quality assurance or compliance skills 163 105 138
As % of all contract IT jobs advertised in the East Midlands 11.70% 11.11% 12.41%
Number of daily rates quoted 128 63 77
10th Percentile £127 £130 £87
25th Percentile £277 £263 £263
Median daily rate (50th Percentile) £391 £370 £360
Median % change year-on-year +5.68% +2.78% -1.71%
75th Percentile £501 £448 £520
90th Percentile £575 £574 £575
England median daily rate £525 £475 £463
% change year-on-year +10.53% +2.70% +1.65%
Number of hourly rates quoted 10 11 10
10th Percentile £9.49 £9.00 £9.47
25th Percentile £13.25 £9.26 £11.50
Median hourly rate £17.30 £10.04 £14.00
Median % change year-on-year +72.42% -28.32% +8.61%
75th Percentile £23.56 £38.92 £15.10
90th Percentile £26.65 £47.50 £36.15
England median hourly rate £28.50 £21.00 £24.75
% change year-on-year +35.71% -15.15% +15.12%

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing SLA in the East Midlands.

Daily rate trend for SLA in the East Midlands

SLA
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing SLA in the East Midlands over the 6 months to 21 May 2022.

Daily rate histogram for SLA in the East Midlands

SLA
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing SLA in the East Midlands.

Hourly rate trend for SLA in the East Midlands

SLA
Hourly Rate Histogram in the East Midlands

Hourly rate distribution of jobs citing SLA in the East Midlands over the 6 months to 21 May 2022.

Hourly rate histogram for SLA in the East Midlands

SLA
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 21 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Northamptonshire - 22 £250 - 7
Leicestershire 0 16 £98 +6.44% 4
Derbyshire -7 11 £340 +159.05% 6
Nottinghamshire -7 4 £150 +5.26% 8
Lincolnshire -2 2 £600 - 1
SLA
England

For the 6 months to 21 May 2022, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region with a requirement for SLA.

1 28 (50.91%) Windows
2 27 (49.09%) Active Directory
3 26 (47.27%) Microsoft 365
4 25 (45.45%) ITIL
5 22 (40.00%) Microsoft
6 19 (34.55%) Social Skills
7 15 (27.27%) Microsoft Office
8 12 (21.82%) Windows 10
9 11 (20.00%) Project Management
10 10 (18.18%) Microsoft Excel
11 9 (16.36%) Problem-Solving
12 7 (12.73%) Data Centre
13 6 (10.91%) Line Management
13 6 (10.91%) Incident Management
13 6 (10.91%) Degree
14 5 (9.09%) VMware
14 5 (9.09%) Automotive
14 5 (9.09%) ServiceNow
14 5 (9.09%) PRINCE2
14 5 (9.09%) Microsoft Certification
15 4 (7.27%) ITIL Certification
15 4 (7.27%) XML
15 4 (7.27%) SQL
15 4 (7.27%) Microsoft Project
15 4 (7.27%) Service Management
15 4 (7.27%) Service Delivery
15 4 (7.27%) ITIL Foundation Certificate
15 4 (7.27%) Public Sector
15 4 (7.27%) Major Incident Management
16 3 (5.45%) Presentation Skills

SLA
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.45%) MS Exchange
2 2 (3.64%) SharePoint
3 1 (1.82%) IIS
Applications
1 15 (27.27%) Microsoft Office
2 10 (18.18%) Microsoft Excel
3 4 (7.27%) Microsoft Project
4 1 (1.82%) Chatbot
4 1 (1.82%) Microsoft PowerPoint
4 1 (1.82%) MS Visio
Business Applications
1 2 (3.64%) Unit4 Business World
2 1 (1.82%) SAP HR
Cloud Services
1 26 (47.27%) Microsoft 365
2 2 (3.64%) Azure
3 1 (1.82%) Cloud Computing
3 1 (1.82%) Google Workspace
3 1 (1.82%) OneDrive
Communications & Networking
1 3 (5.45%) LAN
2 2 (3.64%) Internet
3 1 (1.82%) BGP
3 1 (1.82%) DHCP
3 1 (1.82%) DNS
3 1 (1.82%) EIGRP
3 1 (1.82%) Intranet
3 1 (1.82%) OSPF
3 1 (1.82%) Spanning Tree
3 1 (1.82%) TCP/IP
3 1 (1.82%) WAN
3 1 (1.82%) Wi-Fi
Development Applications
1 3 (5.45%) JIRA
General
1 19 (34.55%) Social Skills
2 5 (9.09%) Automotive
3 4 (7.27%) Public Sector
4 3 (5.45%) Aerospace
4 3 (5.45%) Presentation Skills
5 2 (3.64%) Finance
6 1 (1.82%) Analytical Skills
6 1 (1.82%) Manufacturing
6 1 (1.82%) Organisational Skills
6 1 (1.82%) Retail
Job Titles
1 26 (47.27%) Analyst
2 23 (41.82%) Service Analyst
2 23 (41.82%) Service Desk Analyst
3 10 (18.18%) Service Desk Support
4 9 (16.36%) 1st Line Support
4 9 (16.36%) Service Desk Support Analyst
5 8 (14.55%) 1st Line Service Desk Analyst
6 7 (12.73%) 1st Line Support Analyst
7 4 (7.27%) 2nd Line Engineer
7 4 (7.27%) 2nd Line Support
7 4 (7.27%) Support Engineer
8 3 (5.45%) 1st/2nd Line Service Desk Analyst
8 3 (5.45%) 1st/2nd Line Support
8 3 (5.45%) 1st/2nd Line Support Analyst
8 3 (5.45%) 2nd Line Service Desk Analyst
8 3 (5.45%) 2nd Line Support Analyst
8 3 (5.45%) Project Manager
8 3 (5.45%) Service Desk Manager
8 3 (5.45%) Service Manager
9 2 (3.64%) Team Leader
Libraries, Frameworks & Software Standards
1 4 (7.27%) XML
2 1 (1.82%) LDAP
Miscellaneous
1 7 (12.73%) Data Centre
2 3 (5.45%) Management Information System
2 3 (5.45%) Self-Motivation
3 2 (3.64%) Social Media
4 1 (1.82%) Clustering
4 1 (1.82%) NHS
4 1 (1.82%) Smartphone
4 1 (1.82%) Video Conferencing
4 1 (1.82%) Virtual Team
Operating Systems
1 28 (50.91%) Windows
2 12 (21.82%) Windows 10
3 3 (5.45%) Unix
3 3 (5.45%) Windows Server
4 2 (3.64%) Windows 7
4 2 (3.64%) Windows 8
Processes & Methodologies
1 25 (45.45%) ITIL
2 11 (20.00%) Project Management
3 9 (16.36%) Problem-Solving
4 6 (10.91%) Incident Management
4 6 (10.91%) Line Management
5 5 (9.09%) PRINCE2
6 4 (7.27%) Major Incident Management
6 4 (7.27%) Service Delivery
6 4 (7.27%) Service Management
7 3 (5.45%) Continuous Improvement
7 3 (5.45%) Data Centre Operations
7 3 (5.45%) Due Diligence
7 3 (5.45%) People Management
7 3 (5.45%) Process Management
7 3 (5.45%) Project Planning
7 3 (5.45%) Risk Management
7 3 (5.45%) Six Sigma
7 3 (5.45%) Transition Management
8 2 (3.64%) ITIL V3
8 2 (3.64%) Waterfall
Programming Languages
1 4 (7.27%) SQL
2 1 (1.82%) JavaScript
2 1 (1.82%) PowerShell
Qualifications
1 6 (10.91%) Degree
2 5 (9.09%) Microsoft Certification
3 4 (7.27%) ITIL Certification
3 4 (7.27%) ITIL Foundation Certificate
4 3 (5.45%) Cisco Certification
4 3 (5.45%) PMI Certification
4 3 (5.45%) PMP
4 3 (5.45%) PRINCE2 Certification
5 2 (3.64%) CCNA
5 2 (3.64%) Security Cleared
6 1 (1.82%) BPSS Clearance
6 1 (1.82%) CCIE
6 1 (1.82%) Citrix Certification
6 1 (1.82%) MCSE
6 1 (1.82%) VCAP
Quality Assurance & Compliance
1 1 (1.82%) GDPR
System Software
1 27 (49.09%) Active Directory
2 1 (1.82%) VMware ESXi
2 1 (1.82%) VMware Infrastructure
2 1 (1.82%) vSphere
2 1 (1.82%) XenApp
2 1 (1.82%) XenDesktop
Systems Management
1 1 (1.82%) Active Directory Federation Services
1 1 (1.82%) Microsoft Intune
1 1 (1.82%) Single Sign-On
1 1 (1.82%) vCenter Server
Vendors
1 22 (40.00%) Microsoft
2 5 (9.09%) ServiceNow
2 5 (9.09%) VMware
3 3 (5.45%) Remedy
4 2 (3.64%) BT
4 2 (3.64%) Citrix
5 1 (1.82%) Cisco
5 1 (1.82%) Google
5 1 (1.82%) McAfee
5 1 (1.82%) SAP
5 1 (1.82%) Workday