Period
to 26 October 2021

The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 26 October 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > East Midlands
6 months to
26 Oct 2021
Same period 2020 Same period 2019
Rank 35 62 67
Rank change year-on-year +27 +5 +19
Contract jobs citing SLA 70 6 48
As % of all contract jobs advertised in the East Midlands 4.75% 0.94% 2.61%
As % of the Quality Assurance & Compliance category 30.17% 6.12% 21.82%
Number of daily rates quoted 49 3 18
10th Percentile " £196 £124
25th Percentile £94 £254 £151
Median daily rate (50th Percentile) £140 £350 £291
Median % change year-on-year -60.00% +20.48% -22.53%
75th Percentile £213 £463 £450
90th Percentile £450 £530 £491
England median daily rate £288 £350 £325
% change year-on-year -17.86% +7.69% +8.33%
Number of hourly rates quoted 11 3 12
10th Percentile " £9.10 "
25th Percentile £9.00 £9.26 £10.58
Median hourly rate £9.59 £10.04 £11.54
Median % change year-on-year -4.43% -13.06% -9.04%
75th Percentile £10.45 £12.28 £11.95
90th Percentile £12.14 £13.31 £12.35
England median hourly rate £13.00 £12.59 £15.50
% change year-on-year +3.26% -18.77% +3.33%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East Midlands
Contract vacancies with a requirement for quality assurance or compliance skills 232 98 220
As % of all contract IT jobs advertised in the East Midlands 15.74% 15.34% 11.98%
Number of daily rates quoted 159 53 114
10th Percentile £119 £270 £150
25th Percentile £198 £313 £275
Median daily rate (50th Percentile) £375 £350 £376
Median % change year-on-year +7.14% -6.98% -11.47%
75th Percentile £485 £450 £472
90th Percentile £555 £519 £531
England median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% -
Number of hourly rates quoted 12 3 20
10th Percentile " £9.10 £10.55
25th Percentile £9.00 £9.26 £10.58
Median hourly rate £9.81 £10.04 £11.60
Median % change year-on-year -2.22% -13.45% -20.03%
75th Percentile £10.95 £12.28 £14.07
90th Percentile £12.14 £13.31 £16.10
England median hourly rate £20.15 £22.25 £20.50
% change year-on-year -9.45% +8.54% -5.22%

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing SLA in the East Midlands.

Daily rate trend for SLA in the East Midlands

SLA
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing SLA in the East Midlands over the 6 months to 26 October 2021.

Daily rate histogram for SLA in the East Midlands

SLA
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing SLA in the East Midlands.

Hourly rate trend for SLA in the East Midlands

SLA
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 26 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire - 28 £96 - 10
Nottinghamshire -5 22 £188 -58.33% 19
Northamptonshire +5 12 £205 +24.24% 7
Derbyshire -5 5 £203 - 8
Lincolnshire - 2 £147 - 5
SLA
England

For the 6 months to 26 October 2021, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region with a requirement for SLA.

1 44 (62.86%) Active Directory
2 43 (61.43%) Microsoft
3 35 (50.00%) Social Skills
4 31 (44.29%) Microsoft 365
5 29 (41.43%) Microsoft Office
5 29 (41.43%) Windows
6 23 (32.86%) ITIL
7 19 (27.14%) Windows 10
8 16 (22.86%) Microsoft Excel
9 15 (21.43%) Problem-Solving
10 11 (15.71%) Remedy
11 10 (14.29%) Service Delivery
12 9 (12.86%) Virtual Team
13 6 (8.57%) Windows Server
13 6 (8.57%) Citrix
14 5 (7.14%) Finance
14 5 (7.14%) Self-Motivation
15 4 (5.71%) Wireless
15 4 (5.71%) MS Exchange
15 4 (5.71%) Azure
15 4 (5.71%) Service Management
16 3 (4.29%) Degree
16 3 (4.29%) Agile Software Development
16 3 (4.29%) DevOps
16 3 (4.29%) ITSM
16 3 (4.29%) Scrum
16 3 (4.29%) Customer-Centricity
16 3 (4.29%) Infrastructure Engineering
16 3 (4.29%) Public Sector
17 2 (2.86%) Project Delivery

SLA
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.71%) MS Exchange
2 2 (2.86%) SharePoint
Applications
1 29 (41.43%) Microsoft Office
2 16 (22.86%) Microsoft Excel
3 1 (1.43%) Microsoft Project
3 1 (1.43%) Spreadsheet
Business Applications
1 1 (1.43%) SAP S/4HANA
Cloud Services
1 31 (44.29%) Microsoft 365
2 4 (5.71%) Azure
3 1 (1.43%) Google Workspace
Communications & Networking
1 4 (5.71%) Wireless
2 2 (2.86%) SAN
2 2 (2.86%) VPN
2 2 (2.86%) Wi-Fi
3 1 (1.43%) VoIP
3 1 (1.43%) WAN
Database & Business Intelligence
1 1 (1.43%) BusinessObjects
1 1 (1.43%) BusinessObjects Web Intelligence
1 1 (1.43%) SAP BW
1 1 (1.43%) SAP HANA
General
1 35 (50.00%) Social Skills
2 5 (7.14%) Finance
3 3 (4.29%) Public Sector
4 2 (2.86%) Documentation Skills
4 2 (2.86%) Retail
5 1 (1.43%) Presentation Skills
Job Titles
1 30 (42.86%) Analyst
2 19 (27.14%) Service Analyst
2 19 (27.14%) Service Desk Analyst
3 11 (15.71%) Support Engineer
4 10 (14.29%) 1st Line Support
5 8 (11.43%) 2nd Line Engineer
6 6 (8.57%) Service Manager
7 5 (7.14%) 2nd Line Support
7 5 (7.14%) 2nd Line Support Engineer
7 5 (7.14%) Service Desk Manager
8 4 (5.71%) 1st Line Engineer
8 4 (5.71%) 1st Line Support Engineer
8 4 (5.71%) IT Engineer
9 3 (4.29%) Desktop Engineer
9 3 (4.29%) Desktop Support
9 3 (4.29%) Desktop Support Engineer
9 3 (4.29%) Field Engineer
10 2 (2.86%) Infrastructure Engineer
10 2 (2.86%) Infrastructure Manager
10 2 (2.86%) IT Manager
Libraries, Frameworks & Software Standards
1 1 (1.43%) .NET
1 1 (1.43%) BAPI
1 1 (1.43%) CSS
1 1 (1.43%) HTML
1 1 (1.43%) Node.js
1 1 (1.43%) React
1 1 (1.43%) SAP Smart Forms
1 1 (1.43%) Vue.js
1 1 (1.43%) Web Dynpro
Miscellaneous
1 9 (12.86%) Virtual Team
2 5 (7.14%) Self-Motivation
3 2 (2.86%) Fat Client
3 2 (2.86%) NHS
3 2 (2.86%) Thin Client
4 1 (1.43%) CMDB
4 1 (1.43%) Replication
Operating Systems
1 29 (41.43%) Windows
2 19 (27.14%) Windows 10
3 6 (8.57%) Windows Server
Processes & Methodologies
1 23 (32.86%) ITIL
2 15 (21.43%) Problem-Solving
3 10 (14.29%) Service Delivery
4 4 (5.71%) Service Management
5 3 (4.29%) Agile Software Development
5 3 (4.29%) Customer-Centricity
5 3 (4.29%) DevOps
5 3 (4.29%) Infrastructure Engineering
5 3 (4.29%) ITSM
5 3 (4.29%) Scrum
6 2 (2.86%) Change Management
6 2 (2.86%) Decision-Making
6 2 (2.86%) Incident Management
6 2 (2.86%) Infrastructure Management
6 2 (2.86%) Line Management
6 2 (2.86%) Problem Management
6 2 (2.86%) Project Delivery
7 1 (1.43%) PRINCE2
7 1 (1.43%) Regression Testing
7 1 (1.43%) Stakeholder Management
Programming Languages
1 1 (1.43%) ABAP
1 1 (1.43%) C#
1 1 (1.43%) ES6
1 1 (1.43%) JavaScript
1 1 (1.43%) SAPscript
1 1 (1.43%) TypeScript
Qualifications
1 3 (4.29%) Degree
2 2 (2.86%) CCNA
2 2 (2.86%) Cisco Certification
2 2 (2.86%) ITIL Certification
2 2 (2.86%) MCSE
2 2 (2.86%) Microsoft Certification
2 2 (2.86%) Security Cleared
3 1 (1.43%) Citrix Certification
Quality Assurance & Compliance
1 1 (1.43%) PMBOK
1 1 (1.43%) QA
System Software
1 44 (62.86%) Active Directory
2 2 (2.86%) VMware Infrastructure
3 1 (1.43%) XenApp
3 1 (1.43%) XenDesktop
Systems Management
1 2 (2.86%) Microsoft Intune
2 1 (1.43%) HP ALM
Vendors
1 43 (61.43%) Microsoft
2 11 (15.71%) Remedy
3 6 (8.57%) Citrix
4 2 (2.86%) BT
4 2 (2.86%) Cisco
4 2 (2.86%) VMware
5 1 (1.43%) Apple
5 1 (1.43%) Google
5 1 (1.43%) SAP
5 1 (1.43%) ServiceNow