Period
to 17 September 2019

The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 17 September 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > East Midlands
6 months to
17 Sep 2019
Same period 2018 Same period 2017
Rank 71 79 93
Rank change year-on-year +8 +14 +13
Contract jobs citing SLA 52 66 53
As % of all contract IT jobs advertised in the East Midlands 2.55% 2.38% 1.70%
As % of the Quality Assurance & Compliance category 23.32% 21.71% 17.15%
Number of daily rates quoted 20 27 35
East Midlands median daily rate £294 £350 £300
Median daily rate % change year-on-year -16.07% +16.67% -
10th Percentile £125 £141 £93
90th Percentile £489 £526 £456
England median daily rate £325 £325 £325
Number of hourly rates quoted 15 14 11
East Midlands median hourly rate £11.60 £13.06 £9.25
Median hourly rate % change year-on-year -11.22% +41.19% +3.87%
10th Percentile £10.58 £9.51 £8.44
90th Percentile £14.16 £16.45 £20.25
England median hourly rate £15.50 £15.25 £14.69
% change year-on-year +1.64% +3.81% -2.07%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East Midlands
Contract vacancies with a requirement for quality assurance or compliance skills 223 304 309
As % of all contract IT jobs advertised in the East Midlands 10.95% 10.96% 9.89%
Number of daily rates quoted 118 164 187
East Midlands median daily rate £386 £400 £400
Median daily rate % change year-on-year -3.44% - -5.88%
10th Percentile £144 £244 £242
90th Percentile £525 £568 £552
England median daily rate £450 £450 £450
Number of hourly rates quoted 25 22 23
East Midlands median hourly rate £12.80 £15.00 £18.50
Median hourly rate % change year-on-year -14.67% -18.92% -7.50%
10th Percentile £10.58 £10.03 £8.53
90th Percentile £16.60 £41.08 £52.50
England median hourly rate £21.42 £22.40 £20.25
% change year-on-year -4.40% +10.62% -15.63%

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the East Midlands.

Contractor daily rate trend for SLA in the East Midlands

SLA
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing SLA in the East Midlands over the 6 months to 17 September 2019.

Contractor daily rate histogram for SLA in the East Midlands

SLA
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the East Midlands.

Contractor hourly rate trend for SLA in the East Midlands

SLA
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 17 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +12 17 £325 +142.54% 12
Leicestershire +4 16 £150 +3.45% 4
Derbyshire +11 12 £148 -56.62% 3
Northamptonshire +11 5 £450 +1.41% 10
SLA
England

For the 6 months to 17 September 2019, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region with a requirement for SLA.

1 19 (36.54%) ITIL
2 18 (34.62%) Windows
3 16 (30.77%) Microsoft
3 16 (30.77%) Analytical Skills
4 13 (25.00%) Service Delivery
5 10 (19.23%) Cisco
5 10 (19.23%) ITIL Certification
5 10 (19.23%) Microsoft Office
6 9 (17.31%) Sun
6 9 (17.31%) Active Directory
6 9 (17.31%) HP
6 9 (17.31%) Dell
6 9 (17.31%) Hitachi
6 9 (17.31%) IBM
6 9 (17.31%) Logistics
6 9 (17.31%) Windows 7
7 8 (15.38%) Customer Requirements
7 8 (15.38%) VPN
8 7 (13.46%) Information Security
8 7 (13.46%) Office 365
9 6 (11.54%) Technical Leadership
9 6 (11.54%) WAN
9 6 (11.54%) Oracle
9 6 (11.54%) Linux
10 5 (9.62%) Wireless
10 5 (9.62%) Time Management
10 5 (9.62%) Security Cleared
11 4 (7.69%) Incident Management
11 4 (7.69%) Firewall
11 4 (7.69%) VMware

SLA
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.77%) MS Exchange
2 2 (3.85%) IIS
2 2 (3.85%) MQSeries
Applications
1 10 (19.23%) Microsoft Office
2 3 (5.77%) Microsoft Excel
Business Applications
1 2 (3.85%) Oracle EBS
2 1 (1.92%) Oracle ERP
Cloud Services
1 7 (13.46%) Office 365
2 3 (5.77%) Azure
2 3 (5.77%) SaaS
3 1 (1.92%) Amazon EC2
3 1 (1.92%) Amazon S3
3 1 (1.92%) AWS
3 1 (1.92%) AWS CloudFormation
Communications & Networking
1 8 (15.38%) VPN
2 6 (11.54%) WAN
3 5 (9.62%) Wireless
4 4 (7.69%) Firewall
4 4 (7.69%) Internet
5 3 (5.77%) LAN
6 2 (3.85%) DNS
6 2 (3.85%) IPsec
6 2 (3.85%) TCP/IP
7 1 (1.92%) BGP
7 1 (1.92%) Cisco IOS
7 1 (1.92%) DHCP
7 1 (1.92%) MPLS
7 1 (1.92%) Network Security
7 1 (1.92%) OSPF
7 1 (1.92%) RIP
7 1 (1.92%) SNMP
7 1 (1.92%) SSL
7 1 (1.92%) VoIP
7 1 (1.92%) Wireshark
Database & Business Intelligence
1 3 (5.77%) SQL Server
2 2 (3.85%) Data Mining
3 1 (1.92%) Oracle Database
3 1 (1.92%) SQL Server 2016
3 1 (1.92%) SQL Server 7
3 1 (1.92%) SQL Server Analysis Services
General
1 2 (3.85%) Retail
1 2 (3.85%) Telecoms
2 1 (1.92%) Aerospace
2 1 (1.92%) Finance
2 1 (1.92%) Local Government
2 1 (1.92%) Public Sector
Job Titles
1 29 (55.77%) Analyst
2 13 (25.00%) Support Analyst
3 8 (15.38%) Service Analyst
3 8 (15.38%) Service Desk Analyst
4 5 (9.62%) 2nd Line Support
4 5 (9.62%) Server Analyst
4 5 (9.62%) Server Support
4 5 (9.62%) Server Support Analyst
5 4 (7.69%) Desktop Analyst
5 4 (7.69%) Desktop Support
5 4 (7.69%) Desktop Support Analyst
5 4 (7.69%) Service Manager
6 3 (5.77%) 1st Line Support
6 3 (5.77%) 2nd Line Support Analyst
6 3 (5.77%) Infrastructure Analyst
6 3 (5.77%) Security Analyst
7 2 (3.85%) 1st/2nd Line Support
7 2 (3.85%) 1st/2nd Line Support Analyst
7 2 (3.85%) Service Design Manager
7 2 (3.85%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 1 (1.92%) JSON
1 1 (1.92%) YAML
Miscellaneous
1 16 (30.77%) Analytical Skills
2 2 (3.85%) Enterprise Software
2 2 (3.85%) Mainframe
2 2 (3.85%) NHS
3 1 (1.92%) Data Centre
3 1 (1.92%) Data Protection Act
3 1 (1.92%) Fat Client
3 1 (1.92%) Linux Command Line
3 1 (1.92%) Management Information System
3 1 (1.92%) Replication
3 1 (1.92%) RSA SecurID
3 1 (1.92%) Thin Client
Operating Systems
1 18 (34.62%) Windows
2 9 (17.31%) Windows 7
3 6 (11.54%) Linux
4 4 (7.69%) Windows Server
5 3 (5.77%) Unix
6 2 (3.85%) Windows 10
7 1 (1.92%) Windows Server 2008
7 1 (1.92%) Windows Server 2012
7 1 (1.92%) Windows XP
Processes & Methodologies
1 19 (36.54%) ITIL
2 13 (25.00%) Service Delivery
3 9 (17.31%) Logistics
4 8 (15.38%) Customer Requirements
5 7 (13.46%) Information Security
6 6 (11.54%) Technical Leadership
7 5 (9.62%) Time Management
8 4 (7.69%) Incident Management
8 4 (7.69%) Network Management
9 3 (5.77%) Line Management
9 3 (5.77%) Service Design
10 2 (3.85%) Acceptance Criteria
10 2 (3.85%) Analytics
10 2 (3.85%) Commercial Awareness
10 2 (3.85%) DevOps
10 2 (3.85%) Mentoring
10 2 (3.85%) Programme Governance
10 2 (3.85%) Project Delivery
10 2 (3.85%) Ticket Management
10 2 (3.85%) Virtual Environments
Programming Languages
1 3 (5.77%) PowerShell
1 3 (5.77%) SQL
2 2 (3.85%) VBA
Qualifications
1 10 (19.23%) ITIL Certification
2 5 (9.62%) Security Cleared
3 2 (3.85%) Microsoft Certification
3 2 (3.85%) SC Cleared
4 1 (1.92%) CCIP
4 1 (1.92%) CCNA
4 1 (1.92%) CCNP
4 1 (1.92%) CCSA
4 1 (1.92%) CCSE
4 1 (1.92%) Cisco Certification
4 1 (1.92%) MCP
4 1 (1.92%) MCSE
4 1 (1.92%) Microsoft Certified Architect
Quality Assurance & Compliance
1 1 (1.92%) BS7799
1 1 (1.92%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
1 1 (1.92%) QA
System Software
1 9 (17.31%) Active Directory
2 2 (3.85%) VMware Infrastructure
3 1 (1.92%) Firmware
Systems Management
1 1 (1.92%) Ansible
1 1 (1.92%) Failover Clustering
1 1 (1.92%) Microsoft Clustering
1 1 (1.92%) SCCM
Vendors
1 16 (30.77%) Microsoft
2 10 (19.23%) Cisco
3 9 (17.31%) Dell
3 9 (17.31%) Hitachi
3 9 (17.31%) HP
3 9 (17.31%) IBM
3 9 (17.31%) Sun
4 6 (11.54%) Oracle
5 4 (7.69%) VMware
6 3 (5.77%) Remedy
7 1 (1.92%) Alcatel-Lucent
7 1 (1.92%) CheckPoint
7 1 (1.92%) Computacenter
7 1 (1.92%) F5
7 1 (1.92%) Ivanti
7 1 (1.92%) Juniper