The median annual salary for a 2nd Line Support Analyst was £25,000 in advertised job vacancies in the East Midlands during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
England / East Midlands
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 145 168 173
Rank change year-on-year +23 +5  
Permanent jobs requiring a 2nd Line Support Analyst 11 6 12
As % of all permanent IT jobs advertised in the East Midlands 0.41% 0.18% 0.32%
As % of the Job Titles category 0.42% 0.19% 0.33%
Number of salaries quoted 9 5 12
Median salary £25,000 £27,500 £23,500
Median salary % change year-on-year -9.09% +17.02%  
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year +2.00% +2.04%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East Midlands
Permanent job vacancies with a job title containing a recognized job role 2604 3185 3661
As % of all permanent IT job vacancies advertised in the East Midlands 97.02% 97.61% 97.21%
Number of salaries quoted 2194 2586 3042
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £23,500 £24,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in the East Midlands

2nd Line Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in the East Midlands.

Salary trend for 2nd Line Support Analyst in the East Midlands

2nd Line Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the East Midlands region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +21 6 £25,000 +8.69%
Northamptonshire +6 3 £23,500 -21.66% 1
Derbyshire - 2 £22,000 - 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 23 June 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 2nd Line Support Analyst in the job title.

1 30 (93.75%) Windows
2 27 (84.38%) Microsoft
3 21 (65.63%) Windows Server
4 16 (50.00%) Windows 7
5 14 (43.75%) SQL
6 12 (37.50%) Citrix
6 12 (37.50%) VMware
7 11 (34.38%) Windows Server 2008
7 11 (34.38%) Windows 8
8 10 (31.25%) Windows 10
9 9 (28.13%) Microsoft Office
10 8 (25.00%) Manual Testing
11 7 (21.88%) VMware Infrastructure
11 7 (21.88%) PowerShell
11 7 (21.88%) vSphere
11 7 (21.88%) Cloud Computing
11 7 (21.88%) Hyper-V
11 7 (21.88%) MySQL
11 7 (21.88%) Linux
11 7 (21.88%) Apache
11 7 (21.88%) Tomcat
11 7 (21.88%) SAN
11 7 (21.88%) NetApp
11 7 (21.88%) Disaster Recovery
11 7 (21.88%) Ansible
11 7 (21.88%) Mentoring
11 7 (21.88%) Amazon AWS
11 7 (21.88%) Server Virtualisation
11 7 (21.88%) Data ONTAP
12 6 (18.75%) Active Directory

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (21.88%) Apache
1 7 (21.88%) Tomcat
2 6 (18.75%) MS Exchange
3 2 (6.25%) Exchange Server 2010
4 1 (3.13%) Skype for Business
Applications
1 9 (28.13%) Microsoft Office
Business Applications
1 2 (6.25%) Dynamics NAV
Cloud Services
1 7 (21.88%) Amazon AWS
1 7 (21.88%) Cloud Computing
2 3 (9.38%) Microsoft Azure
2 3 (9.38%) Office 365
Communications & Networking
1 7 (21.88%) SAN
2 4 (12.50%) Wireless
3 1 (3.13%) CTI
3 1 (3.13%) DHCP
3 1 (3.13%) DNS
3 1 (3.13%) Firewall
3 1 (3.13%) Internet
3 1 (3.13%) LAN
3 1 (3.13%) TCP/IP
3 1 (3.13%) VoIP
3 1 (3.13%) WAN
Database & Business Intelligence
1 7 (21.88%) MySQL
2 3 (9.38%) SQL Server
General
1 3 (9.38%) Legal
2 2 (6.25%) Manufacturing
3 1 (3.13%) Automotive
Miscellaneous
1 4 (12.50%) iPad
2 3 (9.38%) Computer Science
3 2 (6.25%) Data Centre
3 2 (6.25%) iPhone
4 1 (3.13%) Blackberry
4 1 (3.13%) Smartphone
Operating Systems
1 30 (93.75%) Windows
2 21 (65.63%) Windows Server
3 16 (50.00%) Windows 7
4 11 (34.38%) Windows 8
4 11 (34.38%) Windows Server 2008
5 10 (31.25%) Windows 10
6 7 (21.88%) Data ONTAP
6 7 (21.88%) Linux
7 4 (12.50%) Unix
8 2 (6.25%) Android
9 1 (3.13%) Windows Server 2012
Processes & Methodologies
1 8 (25.00%) Manual Testing
2 7 (21.88%) Disaster Recovery
2 7 (21.88%) Mentoring
2 7 (21.88%) Server Virtualisation
3 3 (9.38%) Case Management
3 3 (9.38%) Document Management
3 3 (9.38%) ITIL
3 3 (9.38%) Software Testing
3 3 (9.38%) User Acceptance Testing
4 2 (6.25%) ERP
4 2 (6.25%) Migration
4 2 (6.25%) Mobile Device Management
5 1 (3.13%) Problem Management
5 1 (3.13%) Root Cause Analysis
5 1 (3.13%) Service Management
Programming Languages
1 14 (43.75%) SQL
2 7 (21.88%) PowerShell
Qualifications
1 3 (9.38%) Computer Science Degree
1 3 (9.38%) Degree
Quality Assurance & Compliance
1 5 (15.63%) SLA
System Software
1 7 (21.88%) Hyper-V
1 7 (21.88%) VMware Infrastructure
1 7 (21.88%) vSphere
2 6 (18.75%) Active Directory
Systems Management
1 7 (21.88%) Ansible
Vendors
1 27 (84.38%) Microsoft
2 12 (37.50%) Citrix
2 12 (37.50%) VMware
3 7 (21.88%) NetApp
4 2 (6.25%) Motorola
5 1 (3.13%) Bomgar
5 1 (3.13%) Juniper
5 1 (3.13%) McAfee
5 1 (3.13%) Mitel
5 1 (3.13%) Oracle
Derby, Derbyshire
Computer People
Salary: £20000.00 - £25000.00 per annum + +Benefits
Posted: 3 days ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £ negotiable + bens
Posted: 3 days ago