Period
to 11 December 2018

The median contractor rate for a Desktop Support Engineer was £190 per day in advertised job vacancies in the East of England during the 6 months to 11 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
England > East of England
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 177 168 160
Rank change year-on-year -9 -8 +7
Contract jobs requiring a Desktop Support Engineer 29 43 32
As % of all contract IT jobs advertised in the East of England 0.58% 0.84% 0.67%
As % of the Job Titles category 0.62% 0.89% 0.70%
Number of daily rates quoted 11 17 10
East of England median daily rate £190 £130 £145
Median daily rate % change year-on-year +46.15% -10.34% +20.83%
10th Percentile £126 £105 £69
90th Percentile £238 £156 £182
England median daily rate £171 £159 £155
% change year-on-year +7.87% +2.42% +3.33%
Number of hourly rates quoted 12 12 15
East of England median hourly rate £17.50 £16.40 £15.25
Median hourly rate % change year-on-year +6.69% +7.56% -3.30%
England median hourly rate £17.50 £15.38 £15.20
% change year-on-year +13.82% +1.15% +8.57%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,680 4,818 4,586
% of contract IT jobs with a recognized job title 93.88% 94.36% 95.74%
Number of daily rates quoted 2,770 2,784 2,636
East of England median daily rate £425 £413 £388
Median daily rate % change year-on-year +3.03% +6.45% -0.64%
10th Percentile £200 £206 £200
90th Percentile £588 £575 £538
England median daily rate £459 £450 £425
% change year-on-year +1.89% +5.88% +3.03%
Number of hourly rates quoted 291 368 373
East of England median hourly rate £17.32 £18.50 £20.00
Median hourly rate % change year-on-year -6.38% -7.50% -5.34%
10th Percentile £11.17 £11.07 £11.00
90th Percentile £48.25 £47.50 £46.00
England median hourly rate £18.12 £18.70 £18.38
% change year-on-year -3.13% +1.77% +2.08%

Desktop Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the East of England.

Contractor daily rate trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the East of England.

Contractor hourly rate trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the East of England region over the 6 months to 11 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +3 11 £190 +46.15% 1
Cambridgeshire +3 9 £128 +10.87%
Norfolk +11 5 £213 +41.67%
Bedfordshire +6 2 £128 +4.08%
Essex -20 2 £120 +9.09% 1
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 11 December 2018, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring Desktop Support Engineer in the job title.

1 19 (65.52%) Windows
2 15 (51.72%) Windows 7
3 13 (44.83%) Microsoft
3 13 (44.83%) Office 365
3 13 (44.83%) Windows 10
4 11 (37.93%) Active Directory
5 9 (31.03%) Windows 8
6 8 (27.59%) Microsoft Office
7 6 (20.69%) Software Deployment
8 5 (17.24%) Skype for Business
8 5 (17.24%) Analytical Skills
8 5 (17.24%) Skype
8 5 (17.24%) Problem-Solving
8 5 (17.24%) Windows XP
8 5 (17.24%) Apple
9 4 (13.79%) SC Cleared
9 4 (13.79%) Security Cleared
9 4 (13.79%) Fat Client
9 4 (13.79%) Risk Assessment
9 4 (13.79%) Finance
9 4 (13.79%) Thin Client
9 4 (13.79%) Apple iOS
10 3 (10.34%) OneDrive
10 3 (10.34%) HP
10 3 (10.34%) Asset Management
11 2 (6.90%) VMware
11 2 (6.90%) SCCM
11 2 (6.90%) Telecoms
11 2 (6.90%) Mac OS
11 2 (6.90%) Cisco

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.24%) Skype for Business
Applications
1 8 (27.59%) Microsoft Office
2 1 (3.45%) Microsoft Excel
2 1 (3.45%) Microsoft Project
Business Applications
1 1 (3.45%) SystmOne
Cloud Services
1 13 (44.83%) Office 365
2 3 (10.34%) OneDrive
3 1 (3.45%) Cloud Computing
3 1 (3.45%) Microsoft Azure
3 1 (3.45%) Mimecast
Communications & Networking
1 5 (17.24%) Skype
2 2 (6.90%) VoIP
3 1 (3.45%) Cisco IPT
3 1 (3.45%) DHCP
3 1 (3.45%) DNS
3 1 (3.45%) IP Telephony
3 1 (3.45%) VPN
3 1 (3.45%) Wi-Fi
General
1 4 (13.79%) Finance
2 2 (6.90%) Telecoms
3 1 (3.45%) Electronics
3 1 (3.45%) French Language
3 1 (3.45%) Manufacturing
3 1 (3.45%) Marketing
3 1 (3.45%) Publishing
3 1 (3.45%) Retail
Miscellaneous
1 5 (17.24%) Analytical Skills
2 4 (13.79%) Fat Client
2 4 (13.79%) Thin Client
3 1 (3.45%) Driving Licence
3 1 (3.45%) Management Information System
3 1 (3.45%) NHS
3 1 (3.45%) Smartcard
3 1 (3.45%) Video Conferencing
Operating Systems
1 19 (65.52%) Windows
2 15 (51.72%) Windows 7
3 13 (44.83%) Windows 10
4 9 (31.03%) Windows 8
5 5 (17.24%) Windows XP
6 4 (13.79%) Apple iOS
7 2 (6.90%) Mac OS
7 2 (6.90%) Mac OS X
7 2 (6.90%) Windows Server
8 1 (3.45%) Android
8 1 (3.45%) Windows 2000
8 1 (3.45%) Windows Server 2012
Processes & Methodologies
1 6 (20.69%) Software Deployment
2 5 (17.24%) Problem-Solving
3 4 (13.79%) Risk Assessment
4 3 (10.34%) Asset Management
5 2 (6.90%) Migration
5 2 (6.90%) Project Management
6 1 (3.45%) Agile Software Development
6 1 (3.45%) Business Intelligence
6 1 (3.45%) Data Cleansing
6 1 (3.45%) Digital Marketing
6 1 (3.45%) Incident Management
6 1 (3.45%) ITIL
6 1 (3.45%) ITIL V2
6 1 (3.45%) Line Management
6 1 (3.45%) Mentoring
6 1 (3.45%) PRINCE2
6 1 (3.45%) Programme Management
6 1 (3.45%) Scrum
6 1 (3.45%) Service Management
6 1 (3.45%) User Acceptance Testing
Qualifications
1 4 (13.79%) SC Cleared
1 4 (13.79%) Security Cleared
2 1 (3.45%) Network+ Certification
System Software
1 11 (37.93%) Active Directory
Systems Management
1 2 (6.90%) SCCM
1 2 (6.90%) Systems Management Server (SMS)
2 1 (3.45%) Backup Exec
Vendors
1 13 (44.83%) Microsoft
2 5 (17.24%) Apple
3 3 (10.34%) HP
4 2 (6.90%) Cisco
4 2 (6.90%) ServiceNow
4 2 (6.90%) VMware
5 1 (3.45%) Avaya
5 1 (3.45%) Google
5 1 (3.45%) Samsung
5 1 (3.45%) SAP
5 1 (3.45%) SOTI