Period
to 23 June 2018

The median contractor rate for a Desktop Support Engineer was £175 per day in advertised job vacancies in the East of England during the 6 months to 23 June 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
England > East of England
6 months to
23 Jun 2018
Same period 2017 Same period 2016
Rank 154 156 148
Rank change year-on-year +2 -8 +8
Contract jobs requiring a Desktop Support Engineer 36 35 40
As % of all contract IT jobs advertised in the East of England 0.81% 0.78% 0.80%
As % of the Job Titles category 0.85% 0.83% 0.83%
Number of daily rates quoted 9 13 18
East of England median daily rate £175 £130 £120
Median daily rate % change year-on-year +34.62% +8.33% -
10th Percentile £147 £93 £86
90th Percentile £226 £187 £220
England median daily rate £170 £150 £140
% change year-on-year +13.33% +7.14% -7.44%
Number of hourly rates quoted 23 15 12
East of England median hourly rate £15.86 £16.81 £17.50
Median hourly rate % change year-on-year -5.62% -3.97% +22.81%
10th Percentile £13.00 £13.00 £16.38
90th Percentile £17.50 £17.50 £141.60
England median hourly rate £15.86 £15.86 £15.70
% change year-on-year - +1.02% -0.32%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,212 4,237 4,795
% of contract IT jobs with a recognized job title 94.67% 94.77% 96.36%
Number of daily rates quoted 2,385 2,517 2,770
East of England median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +5.26%
10th Percentile £199 £200 £213
90th Percentile £575 £575 £550
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 301 330 362
East of England median hourly rate £16.50 £18.00 £21.50
Median hourly rate % change year-on-year -8.33% -16.28% +10.26%
10th Percentile £11.38 £10.50 £11.66
90th Percentile £45.25 £47.50 £50.53
England median hourly rate £18.52 £18.69 £19.50
% change year-on-year -0.92% -4.14% +11.43%

Desktop Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the East of England.

Contractor daily rate trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the East of England.

Contractor hourly rate trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the East of England region over the 6 months to 23 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 20 £175 +34.62% 1
Cambridgeshire -2 10 - -
Norfolk +9 5 £225 +89.08%
Bedfordshire +11 1 - -
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 23 June 2018, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring Desktop Support Engineer in the job title.

1 20 (55.56%) Windows
2 15 (41.67%) Microsoft
3 13 (36.11%) Windows 10
4 12 (33.33%) Windows 7
5 11 (30.56%) Microsoft Office
6 9 (25.00%) SLA
6 9 (25.00%) HP
7 8 (22.22%) Office 365
8 7 (19.44%) Time Management
8 7 (19.44%) Microsoft Certification
8 7 (19.44%) Apple
9 6 (16.67%) SCCM
10 5 (13.89%) Security Cleared
10 5 (13.89%) Migration
10 5 (13.89%) VMware
10 5 (13.89%) Active Directory
10 5 (13.89%) MCP
10 5 (13.89%) Windows XP
11 4 (11.11%) Microsoft Excel
11 4 (11.11%) Information Security
11 4 (11.11%) SC Cleared
12 3 (8.33%) Windows 8
12 3 (8.33%) ServiceNow
12 3 (8.33%) Wireless
12 3 (8.33%) LAN
12 3 (8.33%) WAN
12 3 (8.33%) ITIL
12 3 (8.33%) IBM Notes
12 3 (8.33%) Cisco
12 3 (8.33%) IBM

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.33%) IBM Notes
Applications
1 11 (30.56%) Microsoft Office
2 4 (11.11%) Microsoft Excel
3 1 (2.78%) Spreadsheet
Cloud Services
1 8 (22.22%) Office 365
2 1 (2.78%) OneDrive
Communications & Networking
1 3 (8.33%) DNS
1 3 (8.33%) Internet
1 3 (8.33%) LAN
1 3 (8.33%) WAN
1 3 (8.33%) Wireless
2 2 (5.56%) Firewall
2 2 (5.56%) HTTP
2 2 (5.56%) SMTP
2 2 (5.56%) VoIP
3 1 (2.78%) DSL
3 1 (2.78%) Wi-Fi
General
1 2 (5.56%) Banking
1 2 (5.56%) Finance
1 2 (5.56%) Telecoms
2 1 (2.78%) Advertising
2 1 (2.78%) Publishing
2 1 (2.78%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.78%) Middleware
Miscellaneous
1 2 (5.56%) Chip and PIN
1 2 (5.56%) Data Centre
1 2 (5.56%) Management Information System
2 1 (2.78%) Analytical Skills
2 1 (2.78%) Video Conferencing
Operating Systems
1 20 (55.56%) Windows
2 13 (36.11%) Windows 10
3 12 (33.33%) Windows 7
4 5 (13.89%) Windows XP
5 3 (8.33%) Windows 8
6 2 (5.56%) Apple iOS
7 1 (2.78%) Android
7 1 (2.78%) Mac OS
Processes & Methodologies
1 7 (19.44%) Time Management
2 5 (13.89%) Migration
3 4 (11.11%) Information Security
4 3 (8.33%) ITIL
5 2 (5.56%) Break/Fix
5 2 (5.56%) Business Continuity
5 2 (5.56%) Change Management
5 2 (5.56%) Customer Requirements
5 2 (5.56%) Knowledge Management
5 2 (5.56%) Line Management
5 2 (5.56%) Mathematics
5 2 (5.56%) Server Virtualisation
5 2 (5.56%) Task Automation
5 2 (5.56%) Ticket Management
6 1 (2.78%) ITSM
6 1 (2.78%) Problem-Solving
6 1 (2.78%) Service Management
6 1 (2.78%) Software Deployment
6 1 (2.78%) User Acceptance Testing
6 1 (2.78%) Virtual Environments
Programming Languages
1 2 (5.56%) C
1 2 (5.56%) SQL
Qualifications
1 7 (19.44%) Microsoft Certification
2 5 (13.89%) MCP
2 5 (13.89%) Security Cleared
3 4 (11.11%) SC Cleared
4 2 (5.56%) Cisco Certification
4 2 (5.56%) Degree
4 2 (5.56%) ITIL Certification
4 2 (5.56%) MCSE
5 1 (2.78%) MCSA
Quality Assurance & Compliance
1 9 (25.00%) SLA
2 2 (5.56%) GxP
System Software
1 5 (13.89%) Active Directory
2 2 (5.56%) VMware Infrastructure
Systems Management
1 6 (16.67%) SCCM
2 1 (2.78%) Systems Management Server (SMS)
Vendors
1 15 (41.67%) Microsoft
2 9 (25.00%) HP
3 7 (19.44%) Apple
4 5 (13.89%) VMware
5 3 (8.33%) Cisco
5 3 (8.33%) Dell
5 3 (8.33%) IBM
5 3 (8.33%) ServiceNow
6 2 (5.56%) BT
7 1 (2.78%) Citrix