Period
to 23 November 2017

The median contractor rate for a Desktop Support Engineer was £130 per day in advertised job vacancies in the East of England during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
England > East of England
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 169 165 159
Rank change year-on-year -4 -6 +24
Contract jobs requiring a Desktop Support Engineer 44 30 49
As % of all contract IT jobs advertised in the East of England 0.85% 0.62% 0.83%
As % of the Job Titles category 0.91% 0.64% 0.88%
Number of daily rates quoted 15 11 30
East of England median daily rate £130 £145 £120
Median daily rate % change year-on-year -10.34% +20.83% -
10th Percentile £105 £69 £95
90th Percentile £180 £180 £198
England median daily rate £160 £155 £150
% change year-on-year +3.23% +3.33% -9.09%
Number of hourly rates quoted 15 13 9
East of England median hourly rate £16.81 £15.25 £15.77
Median hourly rate % change year-on-year +10.20% -3.30% +12.64%
10th Percentile £13.30 £12.55 £14.28
90th Percentile £17.69 £17.18 £17.80
England median hourly rate £15.38 £15.00 £14.50
% change year-on-year +2.50% +3.45% -3.41%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4851 4659 5596
% of contract IT jobs with a recognized job title 94.01% 95.59% 95.12%
Number of daily rates quoted 2788 2689 3270
East of England median daily rate £413 £388 £385
Median daily rate % change year-on-year +6.45% +0.65% +2.67%
10th Percentile £200 £200 £206
90th Percentile £575 £538 £538
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 384 378 535
East of England median hourly rate £18.00 £22.38 £20.94
Median hourly rate % change year-on-year -19.55% +6.88% +4.68%
10th Percentile £11.13 £11.23 £10.50
90th Percentile £47.50 £46.75 £43.75
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Desktop Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the East of England.

Contractor daily rate trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the East of England.

Contractor hourly rate trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the East of England region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -12 21 £145 +20.83%
Hertfordshire 0 12 £130 +44.44% 1
Bedfordshire -4 5 £123 -
Essex -12 5 £110 -35.29%
Norfolk -8 1 £119 -26.77% 1
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 23 November 2017, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Desktop Support Engineer in the job title.

1 33 (75.00%) Windows
2 19 (43.18%) Microsoft Office
3 17 (38.64%) Windows 7
4 15 (34.09%) Microsoft
5 14 (31.82%) Active Directory
6 12 (27.27%) SCCM
7 11 (25.00%) Information Security
8 9 (20.45%) Windows 8
9 8 (18.18%) HP
9 8 (18.18%) Adobe
10 7 (15.91%) Apple
10 7 (15.91%) ITIL
10 7 (15.91%) ISO 9001
10 7 (15.91%) Quality Management
10 7 (15.91%) Adobe Creative Suite
10 7 (15.91%) ISO/IEC 27001
10 7 (15.91%) Root Cause Analysis
11 6 (13.64%) Windows 10
11 6 (13.64%) Windows Server
11 6 (13.64%) LAN
12 5 (11.36%) Office 365
13 4 (9.09%) Analytical Skills
13 4 (9.09%) Driving Licence
13 4 (9.09%) Break/Fix
13 4 (9.09%) Microsoft Certification
13 4 (9.09%) VMware
13 4 (9.09%) DNS
13 4 (9.09%) SLA
13 4 (9.09%) Cisco
13 4 (9.09%) MS Exchange

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.09%) MS Exchange
2 3 (6.82%) Exchange Server 2010
3 1 (2.27%) Blackberry Enterprise Server
3 1 (2.27%) Exchange Server 2007
3 1 (2.27%) IIS
Applications
1 19 (43.18%) Microsoft Office
2 7 (15.91%) Adobe Creative Suite
3 1 (2.27%) AutoCAD
Cloud Services
1 5 (11.36%) Office 365
2 1 (2.27%) OneDrive
Communications & Networking
1 6 (13.64%) LAN
2 4 (9.09%) DNS
3 3 (6.82%) DHCP
4 2 (4.55%) Firewall
4 2 (4.55%) HTTP
4 2 (4.55%) SMTP
4 2 (4.55%) VoIP
5 1 (2.27%) Internet
5 1 (2.27%) Skype
5 1 (2.27%) TCP/IP
5 1 (2.27%) VPN
5 1 (2.27%) WAN
5 1 (2.27%) Wireless
General
1 1 (2.27%) Finance
1 1 (2.27%) Financial Institution
1 1 (2.27%) Local Government
Libraries, Frameworks & Software Standards
1 1 (2.27%) Flash
Miscellaneous
1 4 (9.09%) Analytical Skills
1 4 (9.09%) Driving Licence
2 2 (4.55%) Client/Server
2 2 (4.55%) Smartphone
2 2 (4.55%) Video Conferencing
3 1 (2.27%) Blackberry
Operating Systems
1 33 (75.00%) Windows
2 17 (38.64%) Windows 7
3 9 (20.45%) Windows 8
4 6 (13.64%) Windows 10
4 6 (13.64%) Windows Server
5 3 (6.82%) Apple iOS
5 3 (6.82%) Windows Vista
6 2 (4.55%) Mac OS
6 2 (4.55%) Windows Server 2012
6 2 (4.55%) Windows XP
7 1 (2.27%) Android
7 1 (2.27%) Windows 2000 Server
7 1 (2.27%) Windows Server 2003
7 1 (2.27%) Windows Server 2008
Processes & Methodologies
1 11 (25.00%) Information Security
2 7 (15.91%) ITIL
2 7 (15.91%) Quality Management
2 7 (15.91%) Root Cause Analysis
3 4 (9.09%) Break/Fix
4 3 (6.82%) Migration
4 3 (6.82%) Time Management
5 2 (4.55%) Change Management
5 2 (4.55%) Customer Requirements
5 2 (4.55%) Data Migration
5 2 (4.55%) ITSM
5 2 (4.55%) Mobile Device Management
5 2 (4.55%) Project Management
5 2 (4.55%) Server Virtualisation
5 2 (4.55%) Software Deployment
5 2 (4.55%) Software Distribution
6 1 (2.27%) Active Listening
6 1 (2.27%) Creative Problem-Solving
6 1 (2.27%) Software Testing
6 1 (2.27%) Virtual Environments
Programming Languages
1 2 (4.55%) SQL
2 1 (2.27%) C
Qualifications
1 4 (9.09%) Microsoft Certification
2 3 (6.82%) MCSE
3 2 (4.55%) A+ Certification
3 2 (4.55%) DBS Check
3 2 (4.55%) Degree
3 2 (4.55%) MCP
3 2 (4.55%) SC Cleared
3 2 (4.55%) Security Cleared
Quality Assurance & Compliance
1 7 (15.91%) ISO 9001
1 7 (15.91%) ISO/IEC 27001
2 4 (9.09%) SLA
System Software
1 14 (31.82%) Active Directory
2 3 (6.82%) VMware Infrastructure
3 2 (4.55%) Virtual Desktop
4 1 (2.27%) Hyper-V
Systems Management
1 12 (27.27%) SCCM
2 2 (4.55%) Systems Management Server (SMS)
3 1 (2.27%) Backup Exec
Vendors
1 15 (34.09%) Microsoft
2 8 (18.18%) Adobe
2 8 (18.18%) HP
3 7 (15.91%) Apple
4 4 (9.09%) Cisco
4 4 (9.09%) VMware
5 3 (6.82%) Dell
6 2 (4.55%) Mitel
6 2 (4.55%) Veeam
7 1 (2.27%) McAfee
7 1 (2.27%) Remedy
7 1 (2.27%) Symantec