Period
to 24 September 2018

The median contractor rate for a Desktop Support Engineer was £175 per day in advertised job vacancies in the East of England during the 6 months to 24 September 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
England > East of England
6 months to
24 Sep 2018
Same period 2017 Same period 2016
Rank 164 158 158
Rank change year-on-year -6 0 +3
Contract jobs requiring a Desktop Support Engineer 39 42 39
As % of all contract IT jobs advertised in the East of England 0.78% 0.87% 0.78%
As % of the Job Titles category 0.83% 0.92% 0.81%
Number of daily rates quoted 14 12 17
East of England median daily rate £175 £125 £125
Median daily rate % change year-on-year +40.56% -0.40% +4.17%
10th Percentile £127 £105 £86
90th Percentile £232 £184 £207
England median daily rate £175 £160 £150
% change year-on-year +9.38% +6.67% -
Number of hourly rates quoted 20 18 15
East of England median hourly rate £17.25 £17.15 £15.25
Median hourly rate % change year-on-year +0.57% +12.48% -3.30%
10th Percentile £11.17 £13.00 £12.60
90th Percentile £17.50 £17.60 £19.50
England median hourly rate £17.50 £15.38 £15.00
% change year-on-year +13.82% +2.50% +1.69%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,688 4,559 4,799
% of contract IT jobs with a recognized job title 93.99% 94.10% 96.02%
Number of daily rates quoted 2,737 2,668 2,737
East of England median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +6.67%
10th Percentile £190 £213 £200
90th Percentile £575 £575 £538
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 316 359 382
East of England median hourly rate £17.32 £18.00 £20.32
Median hourly rate % change year-on-year -3.78% -11.42% -2.94%
10th Percentile £11.50 £11.00 £11.18
90th Percentile £47.50 £47.00 £45.68
England median hourly rate £18.00 £18.70 £19.00
% change year-on-year -3.74% -1.58% +8.39%

Desktop Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the East of England.

Contractor daily rate trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the East of England.

Contractor hourly rate trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the East of England region over the 6 months to 24 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +3 19 £175 +34.62%
Cambridgeshire -5 12 - - 1
Norfolk +23 5 £213 +78.57%
Bedfordshire +7 2 £128 -
Essex -7 1 £120 +9.09%
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 24 September 2018, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring Desktop Support Engineer in the job title.

1 24 (61.54%) Windows
2 19 (48.72%) Windows 7
3 18 (46.15%) Windows 10
4 17 (43.59%) Microsoft
5 12 (30.77%) Active Directory
5 12 (30.77%) Office 365
6 9 (23.08%) Apple
6 9 (23.08%) Microsoft Office
6 9 (23.08%) Security Cleared
7 8 (20.51%) SC Cleared
8 7 (17.95%) Software Deployment
8 7 (17.95%) Windows XP
9 6 (15.38%) HP
9 6 (15.38%) Time Management
9 6 (15.38%) Windows 8
9 6 (15.38%) Apple iOS
10 5 (12.82%) ServiceNow
10 5 (12.82%) SCCM
10 5 (12.82%) Migration
10 5 (12.82%) Microsoft Certification
10 5 (12.82%) SLA
11 4 (10.26%) VMware
11 4 (10.26%) Problem-Solving
12 3 (7.69%) OneDrive
12 3 (7.69%) Mac OS
12 3 (7.69%) Analytical Skills
12 3 (7.69%) Asset Management
12 3 (7.69%) Microsoft Excel
12 3 (7.69%) Systems Management Server (SMS)
13 2 (5.13%) Chip and PIN

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.13%) Skype for Business
2 1 (2.56%) IBM Notes
Applications
1 9 (23.08%) Microsoft Office
2 3 (7.69%) Microsoft Excel
Business Applications
1 1 (2.56%) SystmOne
Cloud Services
1 12 (30.77%) Office 365
2 3 (7.69%) OneDrive
3 1 (2.56%) Cloud Computing
Communications & Networking
1 2 (5.13%) Skype
1 2 (5.13%) VoIP
2 1 (2.56%) DHCP
2 1 (2.56%) DNS
2 1 (2.56%) Internet
2 1 (2.56%) LAN
2 1 (2.56%) VPN
2 1 (2.56%) WAN
2 1 (2.56%) Wi-Fi
General
1 2 (5.13%) Banking
2 1 (2.56%) Advertising
2 1 (2.56%) Finance
2 1 (2.56%) French Language
2 1 (2.56%) Publishing
2 1 (2.56%) Retail
Miscellaneous
1 3 (7.69%) Analytical Skills
2 2 (5.13%) Chip and PIN
2 2 (5.13%) Fat Client
2 2 (5.13%) Thin Client
3 1 (2.56%) NHS
3 1 (2.56%) Smartcard
3 1 (2.56%) Video Conferencing
Operating Systems
1 24 (61.54%) Windows
2 19 (48.72%) Windows 7
3 18 (46.15%) Windows 10
4 7 (17.95%) Windows XP
5 6 (15.38%) Apple iOS
5 6 (15.38%) Windows 8
6 3 (7.69%) Mac OS
7 2 (5.13%) Android
7 2 (5.13%) Mac OS X
8 1 (2.56%) Windows 2000
8 1 (2.56%) Windows Server
Processes & Methodologies
1 7 (17.95%) Software Deployment
2 6 (15.38%) Time Management
3 5 (12.82%) Migration
4 4 (10.26%) Problem-Solving
5 3 (7.69%) Asset Management
6 2 (5.13%) Customer Requirements
6 2 (5.13%) Information Security
6 2 (5.13%) ITIL
6 2 (5.13%) Risk Assessment
6 2 (5.13%) Task Automation
7 1 (2.56%) Break/Fix
7 1 (2.56%) Incident Management
7 1 (2.56%) ITIL V2
7 1 (2.56%) ITSM
7 1 (2.56%) Line Management
7 1 (2.56%) Mentoring
7 1 (2.56%) Project Management
7 1 (2.56%) Service Management
7 1 (2.56%) User Acceptance Testing
Qualifications
1 9 (23.08%) Security Cleared
2 8 (20.51%) SC Cleared
3 5 (12.82%) Microsoft Certification
4 2 (5.13%) MCSE
5 1 (2.56%) MCP
5 1 (2.56%) MCSA
Quality Assurance & Compliance
1 5 (12.82%) SLA
2 2 (5.13%) GxP
System Software
1 12 (30.77%) Active Directory
Systems Management
1 5 (12.82%) SCCM
2 3 (7.69%) Systems Management Server (SMS)
3 1 (2.56%) Backup Exec
Vendors
1 17 (43.59%) Microsoft
2 9 (23.08%) Apple
3 6 (15.38%) HP
4 5 (12.82%) ServiceNow
5 4 (10.26%) VMware
6 2 (5.13%) BT
7 1 (2.56%) Avaya
7 1 (2.56%) Cisco
7 1 (2.56%) Citrix
7 1 (2.56%) Dell
7 1 (2.56%) Google
7 1 (2.56%) IBM
7 1 (2.56%) Samsung
7 1 (2.56%) SOTI