Period
to 20 November 2017

The median annual salary for a Desktop Support Engineer was £26,250 in advertised job vacancies in the East of England during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Engineer
England > East of England
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 321 337 337
Rank change year-on-year +16 0 +27
Permanent jobs requiring a Desktop Support Engineer 36 23 57
As % of all permanent IT jobs advertised in the East of England 0.30% 0.18% 0.37%
As % of the Job Titles category 0.31% 0.18% 0.39%
Number of salaries quoted 38 20 55
East of England median annual salary £26,250 £25,000 £27,500
Median salary % change year-on-year +5.00% -9.09% +3.77%
10th Percentile £21,425 £20,675 £21,250
90th Percentile £29,500 £28,000 £31,500
England median annual salary £29,000 £27,500 £27,500
% change year-on-year +5.45% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 11653 12573 14805
% of permanent IT jobs with a recognized job title 96.64% 96.42% 96.44%
Number of salaries quoted 9574 10441 12272
East of England median annual salary £45,000 £45,000 £43,500
Median salary % change year-on-year - +3.45% +2.35%
10th Percentile £26,250 £25,500 £25,000
90th Percentile £68,750 £68,750 £66,250
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Desktop Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer in the East of England.

Salary trend for Desktop Support Engineer in the East of England

Desktop Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing Desktop Support Engineer in the East of England over the 6 months to 20 November 2017.

Salary histogram for Desktop Support Engineer in the East of England

Desktop Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the East of England region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +9 22 £26,500 +1.92%
Cambridgeshire -38 5 £25,000 +9.89%
Bedfordshire +31 4 £29,000 +3.57%
Suffolk - 3 - -
Essex +20 2 £19,000 -13.64%
Norfolk - 1 £23,000 -
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 20 November 2017, Desktop Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Desktop Support Engineer in the job title.

1 31 (86.11%) Windows
2 23 (63.89%) Windows 7
3 21 (58.33%) Active Directory
4 16 (44.44%) Microsoft Office
5 15 (41.67%) Windows 10
6 14 (38.89%) Citrix
7 10 (27.78%) SLA
8 7 (19.44%) Windows 8
9 6 (16.67%) ITIL
9 6 (16.67%) DHCP
9 6 (16.67%) VPN
9 6 (16.67%) Adobe
10 5 (13.89%) DNS
10 5 (13.89%) Microsoft
10 5 (13.89%) Mentoring
11 3 (8.33%) Apple iOS
11 3 (8.33%) Android
11 3 (8.33%) Fat Client
11 3 (8.33%) Application Packaging
11 3 (8.33%) Backup Exec
11 3 (8.33%) LAN
11 3 (8.33%) Intel
11 3 (8.33%) NHS
11 3 (8.33%) Thin Client
12 2 (5.56%) Mac OS X
12 2 (5.56%) Remedy
12 2 (5.56%) SS7
12 2 (5.56%) Windows XP
12 2 (5.56%) MS Exchange
12 2 (5.56%) Change Management

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.56%) MS Exchange
Applications
1 16 (44.44%) Microsoft Office
Business Applications
1 2 (5.56%) SystmOne
2 1 (2.78%) Dynamics NAV
Cloud Services
1 2 (5.56%) Office 365
Communications & Networking
1 6 (16.67%) DHCP
1 6 (16.67%) VPN
2 5 (13.89%) DNS
3 3 (8.33%) LAN
4 2 (5.56%) Firewall
4 2 (5.56%) SS7
4 2 (5.56%) Unified Communications
5 1 (2.78%) IP Telephony
5 1 (2.78%) TCP/IP
5 1 (2.78%) WAN
General
1 2 (5.56%) Finance
1 2 (5.56%) Manufacturing
1 2 (5.56%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.78%) COM
Miscellaneous
1 3 (8.33%) Fat Client
1 3 (8.33%) NHS
1 3 (8.33%) Thin Client
2 2 (5.56%) Driving Licence
Operating Systems
1 31 (86.11%) Windows
2 23 (63.89%) Windows 7
3 15 (41.67%) Windows 10
4 7 (19.44%) Windows 8
5 3 (8.33%) Android
5 3 (8.33%) Apple iOS
6 2 (5.56%) Mac OS X
6 2 (5.56%) Windows Server 2008
6 2 (5.56%) Windows Server 2012
6 2 (5.56%) Windows XP
7 1 (2.78%) Linux
7 1 (2.78%) Windows Server
Processes & Methodologies
1 6 (16.67%) ITIL
2 5 (13.89%) Mentoring
3 3 (8.33%) Application Packaging
4 2 (5.56%) Change Management
4 2 (5.56%) Communications Security
4 2 (5.56%) Incident Management
4 2 (5.56%) ITIL V3
4 2 (5.56%) Problem Management
4 2 (5.56%) Software Licensing
5 1 (2.78%) Continuous Improvement
5 1 (2.78%) CRM
5 1 (2.78%) Project Management
Qualifications
1 1 (2.78%) Degree
Quality Assurance & Compliance
1 10 (27.78%) SLA
2 1 (2.78%) ISO/IEC 27001
System Software
1 21 (58.33%) Active Directory
Systems Management
1 3 (8.33%) Backup Exec
2 1 (2.78%) Nagios
2 1 (2.78%) SCCM
Vendors
1 14 (38.89%) Citrix
2 6 (16.67%) Adobe
3 5 (13.89%) Microsoft
4 3 (8.33%) Intel
5 2 (5.56%) Bomgar
5 2 (5.56%) Remedy
6 1 (2.78%) Cisco
6 1 (2.78%) Dell
6 1 (2.78%) HP
6 1 (2.78%) ProCurve
6 1 (2.78%) Symantec
6 1 (2.78%) WatchGuard
6 1 (2.78%) Webroot