Period
to 25 June 2018

The table below provides summary statistics for contract job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 25 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > East of England
6 months to
25 Jun 2018
Same period 2017 Same period 2016
Rank 164 181 153
Rank change year-on-year +17 -28 +32
Contract jobs citing ServiceNow 23 12 37
As % of all contract IT jobs advertised in the East of England 0.52% 0.27% 0.75%
As % of the Vendors category 1.10% 0.59% 1.58%
Number of daily rates quoted 8 8 23
East of England median daily rate £161 £184 £350
Median daily rate % change year-on-year -12.24% -47.50% -6.67%
10th Percentile £130 £93 £311
90th Percentile £475 £581 £518
England median daily rate £475 £475 £475
Number of hourly rates quoted 7 2 4
East of England median hourly rate £17.50 £16.00 £14.00
Median hourly rate % change year-on-year +9.38% +14.29% -
England median hourly rate £17.50 £26.75 £20.50
% change year-on-year -34.58% +30.49% +56.67%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,086 2,038 2,336
As % of all contract IT jobs advertised in the East of England 46.73% 45.56% 47.16%
Number of daily rates quoted 1,183 1,209 1,270
East of England median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +5.12%
10th Percentile £200 £200 £213
90th Percentile £575 £571 £550
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 187 137 189
East of England median hourly rate £16.00 £16.00 £16.50
Median hourly rate % change year-on-year - -3.03% -18.52%
10th Percentile £11.45 £10.40 £9.00
90th Percentile £40.00 £43.75 £45.00
England median hourly rate £17.50 £17.25 £18.00
% change year-on-year +1.45% -4.17% +2.86%

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the East of England.

Contractor daily rate trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ServiceNow in the East of England over the 6 months to 25 June 2018.

Contractor daily rate histogram for ServiceNow in the East of England

ServiceNow
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the East of England.

Contractor hourly rate trend for ServiceNow in the East of England

ServiceNow
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 25 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +8 8 £450 +309.09% 1
Hertfordshire -2 6 £219 -32.69% 4
Norfolk - 4 £154 -
Essex +8 3 £450 +8.43% 1
Bedfordshire - 2 - - 1
ServiceNow
England

For the 6 months to 25 June 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ServiceNow.

1 9 (39.13%) ITIL
2 7 (30.43%) Windows
2 7 (30.43%) SLA
3 6 (26.09%) Microsoft
3 6 (26.09%) Remedy
3 6 (26.09%) Service Management
3 6 (26.09%) Windows 10
3 6 (26.09%) Customer Requirements
4 5 (21.74%) ITSM
5 4 (17.39%) Management Information System
5 4 (17.39%) MCP
5 4 (17.39%) Analytical Skills
5 4 (17.39%) Asset Management
5 4 (17.39%) Windows 7
6 3 (13.04%) Office 365
6 3 (13.04%) Problem Management
6 3 (13.04%) Microsoft Office
7 2 (8.70%) Change Management
7 2 (8.70%) Pharmaceutical
7 2 (8.70%) HTML
7 2 (8.70%) XML
7 2 (8.70%) GxP
7 2 (8.70%) BMC
7 2 (8.70%) CA
7 2 (8.70%) Apple
7 2 (8.70%) Systems Management Server (SMS)
7 2 (8.70%) VPN
7 2 (8.70%) Active Directory
7 2 (8.70%) Business Development
7 2 (8.70%) User Acceptance Testing

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) SharePoint
Applications
1 3 (13.04%) Microsoft Office
2 1 (4.35%) Microsoft Excel
2 1 (4.35%) Microsoft PowerPoint
2 1 (4.35%) MS Visio
Business Applications
1 2 (8.70%) Remedy ITSM
Cloud Services
1 3 (13.04%) Office 365
2 2 (8.70%) OneDrive
Communications & Networking
1 2 (8.70%) Skype
1 2 (8.70%) VPN
2 1 (4.35%) Cisco ASA
2 1 (4.35%) Cisco Nexus
2 1 (4.35%) Firewall
2 1 (4.35%) HTTP
2 1 (4.35%) IPsec
2 1 (4.35%) LAN
2 1 (4.35%) Network Security
2 1 (4.35%) Software-Defined Networking
2 1 (4.35%) VLAN
2 1 (4.35%) WAN
2 1 (4.35%) Wireless
2 1 (4.35%) Wireshark
Database & Business Intelligence
1 1 (4.35%) IDOL
General
1 2 (8.70%) Pharmaceutical
2 1 (4.35%) Finance
Job Titles
1 10 (43.48%) Analyst
2 4 (17.39%) Desktop Engineer
2 4 (17.39%) Desktop Support
3 3 (13.04%) 2nd Line Support
3 3 (13.04%) Desktop Support Engineer
3 3 (13.04%) Senior Desktop Engineer
3 3 (13.04%) Senior Desktop Support
3 3 (13.04%) Senior Desktop Support Engineer
3 3 (13.04%) Senior Support Engineer
3 3 (13.04%) Service Analyst
3 3 (13.04%) Service Desk Analyst
3 3 (13.04%) Support Analyst
3 3 (13.04%) Support Engineer
4 2 (8.70%) 1st/2nd Line Support
4 2 (8.70%) Architect
4 2 (8.70%) Business Analyst
4 2 (8.70%) Consultant
5 1 (4.35%) Incident and Problem Analyst
5 1 (4.35%) IT Engineer
5 1 (4.35%) ITIL Service Analyst
Libraries, Frameworks & Software Standards
1 2 (8.70%) HTML
1 2 (8.70%) XML
2 1 (4.35%) Ajax
2 1 (4.35%) AngularJS
2 1 (4.35%) CSS
2 1 (4.35%) HTML5
2 1 (4.35%) ODBC
2 1 (4.35%) Web Services
Miscellaneous
1 4 (17.39%) Analytical Skills
1 4 (17.39%) Management Information System
2 2 (8.70%) Video Conferencing
3 1 (4.35%) CMDB
3 1 (4.35%) Driving Licence
3 1 (4.35%) Greenfield Project
3 1 (4.35%) iPad
3 1 (4.35%) Self-Motivation
Operating Systems
1 7 (30.43%) Windows
2 6 (26.09%) Windows 10
3 4 (17.39%) Windows 7
4 2 (8.70%) Apple iOS
4 2 (8.70%) Mac OS
Processes & Methodologies
1 9 (39.13%) ITIL
2 6 (26.09%) Customer Requirements
2 6 (26.09%) Service Management
3 5 (21.74%) ITSM
4 4 (17.39%) Asset Management
5 3 (13.04%) Problem Management
6 2 (8.70%) Business Development
6 2 (8.70%) Change Management
6 2 (8.70%) Information Security
6 2 (8.70%) Problem-Solving
6 2 (8.70%) Software Deployment
6 2 (8.70%) Task Automation
6 2 (8.70%) User Acceptance Testing
7 1 (4.35%) Business Continuity
7 1 (4.35%) Continuous Improvement
7 1 (4.35%) Data Security
7 1 (4.35%) ITIL V3
7 1 (4.35%) Process Improvement
7 1 (4.35%) Project Management
7 1 (4.35%) Service Delivery
Programming Languages
1 1 (4.35%) C
1 1 (4.35%) JavaScript
Qualifications
1 4 (17.39%) MCP
2 1 (4.35%) A+ Certification
2 1 (4.35%) CCNA
2 1 (4.35%) CCNP
2 1 (4.35%) Cisco Certification
2 1 (4.35%) Degree
2 1 (4.35%) ITIL Certification
2 1 (4.35%) MCSE
2 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 7 (30.43%) SLA
2 2 (8.70%) GxP
3 1 (4.35%) PCI DSS
System Software
1 2 (8.70%) Active Directory
2 1 (4.35%) VMware Infrastructure
2 1 (4.35%) VMware NSX
Systems Management
1 2 (8.70%) SCCM
1 2 (8.70%) Systems Management Server (SMS)
2 1 (4.35%) EMC NetWorker
2 1 (4.35%) NetBackup
2 1 (4.35%) SCOM
Vendors
1 6 (26.09%) Microsoft
1 6 (26.09%) Remedy
2 2 (8.70%) Apple
2 2 (8.70%) BMC
2 2 (8.70%) CA
3 1 (4.35%) Cisco
3 1 (4.35%) Citrix
3 1 (4.35%) iManage
3 1 (4.35%) Palo Alto
3 1 (4.35%) SAP
3 1 (4.35%) SolarWinds
3 1 (4.35%) VMware