Period
to 24 September 2018

The table below provides summary statistics for contract job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 24 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > East of England
6 months to
24 Sep 2018
Same period 2017 Same period 2016
Rank 156 173 160
Rank change year-on-year +17 -13 +22
Contract jobs citing ServiceNow 47 27 37
As % of all contract IT jobs advertised in the East of England 0.94% 0.56% 0.74%
As % of the Vendors category 2.01% 1.26% 1.54%
Number of daily rates quoted 15 15 22
East of England median daily rate £435 £425 £400
Median daily rate % change year-on-year +2.35% +6.25% -3.03%
10th Percentile £248 £238 £313
90th Percentile £672 £488 £523
England median daily rate £475 £475 £450
% change year-on-year - +5.56% -
Number of hourly rates quoted 15 3 4
East of England median hourly rate £17.50 £12.50 £14.00
Median hourly rate % change year-on-year +40.00% -10.71% -
England median hourly rate £17.50 £15.50 £52.00
% change year-on-year +12.90% -70.19% +173.68%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,343 2,139 2,405
As % of all contract IT jobs advertised in the East of England 46.97% 44.15% 48.12%
Number of daily rates quoted 1,356 1,191 1,281
East of England median daily rate £425 £425 £388
Median daily rate % change year-on-year - +9.68% +3.33%
10th Percentile £178 £213 £200
90th Percentile £576 £575 £550
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 181 131 187
East of England median hourly rate £17.00 £16.43 £16.50
Median hourly rate % change year-on-year +3.47% -0.42% -19.51%
10th Percentile £11.18 £10.40 £10.00
90th Percentile £40.00 £40.00 £43.75
England median hourly rate £17.50 £17.50 £17.50

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the East of England.

Contractor daily rate trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ServiceNow in the East of England over the 6 months to 24 September 2018.

Contractor daily rate histogram for ServiceNow in the East of England

ServiceNow
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the East of England.

Contractor hourly rate trend for ServiceNow in the East of England

ServiceNow
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 24 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +17 24 £388 -10.92% 1
Hertfordshire +9 16 £400 -5.88% 7
Essex 0 6 £700 +204.35% 3
Bedfordshire +4 1 £435 -
ServiceNow
England

For the 6 months to 24 September 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ServiceNow.

1 21 (44.68%) ITSM
2 17 (36.17%) Windows
3 16 (34.04%) Windows 10
4 15 (31.91%) ITIL
4 15 (31.91%) Microsoft
4 15 (31.91%) Office 365
5 14 (29.79%) Active Directory
5 14 (29.79%) Microsoft Office
5 14 (29.79%) Service Management
6 13 (27.66%) Apple
6 13 (27.66%) Systems Management Server (SMS)
6 13 (27.66%) Software Deployment
6 13 (27.66%) Apple iOS
6 13 (27.66%) SCCM
6 13 (27.66%) Mac OS
6 13 (27.66%) Asset Management
6 13 (27.66%) OneDrive
7 9 (19.15%) Analytical Skills
7 9 (19.15%) Windows 7
8 8 (17.02%) Remedy
8 8 (17.02%) A+ Certification
8 8 (17.02%) Matrix Organization
9 7 (14.89%) Agile Software Development
9 7 (14.89%) Remedy ITSM
10 6 (12.77%) Continuous Improvement
11 5 (10.64%) SC Cleared
11 5 (10.64%) Security Cleared
11 5 (10.64%) Marketing
11 5 (10.64%) BMC
11 5 (10.64%) SLA

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.38%) Confluence
2 1 (2.13%) SharePoint
Applications
1 14 (29.79%) Microsoft Office
2 1 (2.13%) Microsoft Excel
2 1 (2.13%) MS Visio
Business Applications
1 7 (14.89%) Remedy ITSM
2 1 (2.13%) assyst
Cloud Services
1 15 (31.91%) Office 365
2 13 (27.66%) OneDrive
Communications & Networking
1 4 (8.51%) LAN
2 2 (4.26%) DNS
3 1 (2.13%) HTTP
Database & Business Intelligence
1 4 (8.51%) MySQL
2 1 (2.13%) IDOL
Development Applications
1 4 (8.51%) JIRA
2 2 (4.26%) Bitbucket
2 2 (4.26%) Jenkins
2 2 (4.26%) JMeter
2 2 (4.26%) LoadRunner
2 2 (4.26%) Subversion
3 1 (2.13%) Oracle Forms
General
1 5 (10.64%) Marketing
2 1 (2.13%) Legal
2 1 (2.13%) Retail
Job Titles
1 20 (42.55%) Analyst
2 8 (17.02%) Support Engineer
3 5 (10.64%) Desktop Engineer
3 5 (10.64%) Desktop Support
3 5 (10.64%) Desktop Support Engineer
3 5 (10.64%) Support Analyst
4 4 (8.51%) Consultant
4 4 (8.51%) IT Engineer
4 4 (8.51%) Platform Manager
5 3 (6.38%) IT Support
5 3 (6.38%) Process Analyst
5 3 (6.38%) Senior Desktop Engineer
5 3 (6.38%) Senior Desktop Support
5 3 (6.38%) Senior Desktop Support Engineer
5 3 (6.38%) Senior Support Engineer
5 3 (6.38%) Technical Support
6 2 (4.26%) 2nd Line Support
6 2 (4.26%) IT Support Analyst
6 2 (4.26%) Service Analyst
6 2 (4.26%) Service Transition Analyst
Libraries, Frameworks & Software Standards
1 1 (2.13%) Ajax
1 1 (2.13%) CSS
1 1 (2.13%) HTML
1 1 (2.13%) ODBC
1 1 (2.13%) XML
Miscellaneous
1 9 (19.15%) Analytical Skills
2 3 (6.38%) Management Information System
3 2 (4.26%) Data Structures
4 1 (2.13%) CMDB
4 1 (2.13%) Computer Science
4 1 (2.13%) Driving Licence
4 1 (2.13%) Life Science
4 1 (2.13%) Self-Motivation
4 1 (2.13%) User Experience
4 1 (2.13%) Wiki
Operating Systems
1 17 (36.17%) Windows
2 16 (34.04%) Windows 10
3 13 (27.66%) Apple iOS
3 13 (27.66%) Mac OS
4 9 (19.15%) Windows 7
5 1 (2.13%) Linux
5 1 (2.13%) Unix
Processes & Methodologies
1 21 (44.68%) ITSM
2 15 (31.91%) ITIL
3 14 (29.79%) Service Management
4 13 (27.66%) Asset Management
4 13 (27.66%) Software Deployment
5 8 (17.02%) Matrix Organization
6 7 (14.89%) Agile Software Development
7 6 (12.77%) Continuous Improvement
8 5 (10.64%) Problem-Solving
9 4 (8.51%) Customer Requirements
9 4 (8.51%) DevOps
10 3 (6.38%) Change Management
10 3 (6.38%) ITIL V3
10 3 (6.38%) Stakeholder Management
11 2 (4.26%) Analytics
11 2 (4.26%) Information Security
11 2 (4.26%) Kanban
11 2 (4.26%) Process Improvement
11 2 (4.26%) Scrum
11 2 (4.26%) Test Strategy
Programming Languages
1 1 (2.13%) Perl
1 1 (2.13%) Python
1 1 (2.13%) SQL
Qualifications
1 8 (17.02%) A+ Certification
2 5 (10.64%) SC Cleared
2 5 (10.64%) Security Cleared
3 4 (8.51%) Degree
4 2 (4.26%) ITIL Certification
4 2 (4.26%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (10.64%) SLA
2 2 (4.26%) GxP
System Software
1 14 (29.79%) Active Directory
Systems Management
1 13 (27.66%) SCCM
1 13 (27.66%) Systems Management Server (SMS)
2 2 (4.26%) CA Spectrum
3 1 (2.13%) SCOM
Vendors
1 15 (31.91%) Microsoft
2 13 (27.66%) Apple
3 8 (17.02%) Remedy
4 5 (10.64%) BMC
5 4 (8.51%) Red Hat
5 4 (8.51%) Sun
6 2 (4.26%) CA
6 2 (4.26%) Dynatrace
6 2 (4.26%) HP
6 2 (4.26%) New Relic
6 2 (4.26%) Splunk
7 1 (2.13%) Fujitsu
7 1 (2.13%) iManage
7 1 (2.13%) Oracle
7 1 (2.13%) SAP
7 1 (2.13%) Wonderware