Period
to 11 December 2017

The table below provides summary statistics for contract job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 11 December 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > East of England
6 months to
11 Dec 2017
Same period 2016 Same period 2015
Rank 179 162 177
Rank change year-on-year -17 +15 +14
Contract jobs citing ServiceNow 32 28 32
As % of all contract IT jobs advertised in the East of England 0.63% 0.58% 0.56%
As % of the Vendors category 1.43% 1.20% 1.22%
Number of daily rates quoted 19 16 20
East of England median daily rate £425 £450 £413
Median daily rate % change year-on-year -5.56% +9.09% -2.94%
10th Percentile £137 £293 £255
90th Percentile £490 £634 £588
England median daily rate £475 £450 £475
% change year-on-year +5.56% -5.26% +28.38%
Number of hourly rates quoted 4 7 1
East of England median hourly rate £14.25 £12.05 £11.00
Median hourly rate % change year-on-year +18.26% +9.55% -
10th Percentile £11.25 £11.68 £10.50
90th Percentile £16.00 £16.00 £11.50
England median hourly rate £16.00 £21.50 £19.00
% change year-on-year -25.58% +13.16% +40.74%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2241 2338 2624
As % of all contract IT jobs advertised in the East of England 43.90% 48.80% 46.31%
Number of daily rates quoted 1232 1289 1406
East of England median daily rate £413 £375 £400
Median daily rate % change year-on-year +10.00% -6.25% +6.67%
10th Percentile £200 £210 £206
90th Percentile £575 £538 £575
England median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 142 187 284
East of England median hourly rate £16.50 £16.50 £20.50
Median hourly rate % change year-on-year - -19.51% -2.38%
10th Percentile £10.41 £10.70 £10.50
90th Percentile £44.95 £43.75 £43.75
England median hourly rate £17.50 £17.00 £17.50
% change year-on-year +2.94% -2.86% +4.67%

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the East of England.

Contractor daily rate trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ServiceNow in the East of England over the 6 months to 11 December 2017.

Contractor daily rate histogram for ServiceNow in the East of England

ServiceNow
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the East of England.

Contractor hourly rate trend for ServiceNow in the East of England

ServiceNow
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 11 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -20 12 £435 -19.07% 2
Suffolk +16 7 £425 +20.57% 1
Hertfordshire +3 5 £375 +108.33%
Bedfordshire -9 4 - -
Essex -18 4 £353 +2.92%
ServiceNow
England

For the 6 months to 11 December 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for ServiceNow.

1 21 (65.63%) ITIL
2 10 (31.25%) Service Management
3 9 (28.13%) Windows
4 8 (25.00%) Stakeholder Management
4 8 (25.00%) Asset Management
5 7 (21.88%) ITSM
5 7 (21.88%) XML
5 7 (21.88%) HTML
5 7 (21.88%) JavaScript
5 7 (21.88%) ITIL V3
6 6 (18.75%) Web Services
7 5 (15.63%) Microsoft Office
7 5 (15.63%) Microsoft
7 5 (15.63%) Active Directory
7 5 (15.63%) Change Management
7 5 (15.63%) Change Control
8 4 (12.50%) Windows 7
8 4 (12.50%) Supplier Management
8 4 (12.50%) Technical Architecture
8 4 (12.50%) Degree
8 4 (12.50%) SDLC
8 4 (12.50%) Service Design
8 4 (12.50%) CMS
8 4 (12.50%) Scrum
8 4 (12.50%) SSL
8 4 (12.50%) Project Management
8 4 (12.50%) LDAP
9 3 (9.38%) VPN
9 3 (9.38%) CSS
9 3 (9.38%) PRINCE2

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.50%) CMS
2 1 (3.13%) Blackberry Enterprise Server
2 1 (3.13%) Skype for Business
Applications
1 5 (15.63%) Microsoft Office
2 1 (3.13%) MS Visio
Business Applications
1 2 (6.25%) Remedy ITSM
Cloud Services
1 3 (9.38%) Office 365
1 3 (9.38%) SaaS
Communications & Networking
1 4 (12.50%) LDAP
1 4 (12.50%) SSL
2 3 (9.38%) VPN
3 1 (3.13%) Cisco IOS
General
1 2 (6.25%) Finance
1 2 (6.25%) Publishing
2 1 (3.13%) Legal
2 1 (3.13%) Pharmaceutical
Job Titles
1 10 (31.25%) Developer
2 7 (21.88%) Analyst
2 7 (21.88%) ServiceNow Developer
3 4 (12.50%) Business Analyst
3 4 (12.50%) Service Manager
4 3 (9.38%) 2nd Line Support
4 3 (9.38%) Consultant
4 3 (9.38%) Implementation Manager
4 3 (9.38%) ITIL Business Analyst
4 3 (9.38%) ITIL Service Analyst
4 3 (9.38%) Project Manager
4 3 (9.38%) Service Design Manager
4 3 (9.38%) Support Engineer
5 2 (6.25%) Deskside Engineer
5 2 (6.25%) Deskside Support
5 2 (6.25%) Deskside Support Engineer
5 2 (6.25%) E-Commerce Developer
5 2 (6.25%) ITIL Consultant
5 2 (6.25%) Service Management Manager
5 2 (6.25%) Service Management Project Manager
Libraries, Frameworks & Software Standards
1 7 (21.88%) HTML
1 7 (21.88%) XML
2 6 (18.75%) Web Services
3 3 (9.38%) Ajax
3 3 (9.38%) AngularJS
3 3 (9.38%) CSS
3 3 (9.38%) Twitter Bootstrap
4 1 (3.13%) .NET
Miscellaneous
1 3 (9.38%) CMDB
2 2 (6.25%) Analytical Skills
2 2 (6.25%) NHS
3 1 (3.13%) Blackberry
Operating Systems
1 9 (28.13%) Windows
2 4 (12.50%) Windows 7
3 2 (6.25%) Windows XP
4 1 (3.13%) Android
4 1 (3.13%) Windows 10
Processes & Methodologies
1 21 (65.63%) ITIL
2 10 (31.25%) Service Management
3 8 (25.00%) Asset Management
3 8 (25.00%) Stakeholder Management
4 7 (21.88%) ITIL V3
4 7 (21.88%) ITSM
5 5 (15.63%) Change Control
5 5 (15.63%) Change Management
6 4 (12.50%) Project Management
6 4 (12.50%) Scrum
6 4 (12.50%) SDLC
6 4 (12.50%) Service Design
6 4 (12.50%) Supplier Management
6 4 (12.50%) Technical Architecture
7 3 (9.38%) Business Analysis
7 3 (9.38%) Incident Management
7 3 (9.38%) Issue Tracking
7 3 (9.38%) PRINCE2
8 2 (6.25%) Continuous Improvement
8 2 (6.25%) Matrix Organization
Programming Languages
1 7 (21.88%) JavaScript
Qualifications
1 4 (12.50%) Degree
2 3 (9.38%) ITIL Foundation Certificate
3 2 (6.25%) MCSA
3 2 (6.25%) MCSE
3 2 (6.25%) Microsoft Certification
4 1 (3.13%) ITIL Certification
Quality Assurance & Compliance
1 3 (9.38%) QA
2 1 (3.13%) PMO
System Software
1 5 (15.63%) Active Directory
2 1 (3.13%) Microsoft App-V
2 1 (3.13%) VMware Infrastructure
Systems Management
1 2 (6.25%) SCCM
2 1 (3.13%) ZENworks
Vendors
1 5 (15.63%) Microsoft
2 2 (6.25%) Remedy
2 2 (6.25%) SAP
3 1 (3.13%) Ariba
3 1 (3.13%) Cisco
3 1 (3.13%) MobileIron
3 1 (3.13%) VMware