Period
to 12 December 2018

The table below provides summary statistics for contract job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > East of England
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 155 172 163
Rank change year-on-year +17 -9 +12
Contract jobs citing ServiceNow 55 32 28
As % of all contract IT jobs advertised in the East of England 1.11% 0.63% 0.58%
As % of the Vendors category 2.30% 1.43% 1.19%
Number of daily rates quoted 18 19 16
East of England median daily rate £418 £425 £450
Median daily rate % change year-on-year -1.76% -5.56% +9.09%
10th Percentile £205 £137 £293
90th Percentile £700 £490 £634
England median daily rate £475 £475 £450
% change year-on-year - +5.56% -5.26%
Number of hourly rates quoted 17 4 7
East of England median hourly rate £17.50 £14.25 £12.05
Median hourly rate % change year-on-year +22.81% +18.26% +9.55%
10th Percentile £14.73 £11.25 £11.68
90th Percentile £20.13 £16.00 £16.00
England median hourly rate £17.50 £16.00 £21.50
% change year-on-year +9.38% -25.58% +13.16%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,388 2,235 2,353
As % of all contract IT jobs advertised in the East of England 48.01% 43.72% 48.76%
Number of daily rates quoted 1,391 1,231 1,296
East of England median daily rate £425 £413 £375
Median daily rate % change year-on-year +3.03% +10.00% -6.25%
10th Percentile £190 £200 £208
90th Percentile £584 £584 £538
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 150 136 188
East of England median hourly rate £16.50 £16.50 £16.50
10th Percentile £10.66 £10.45 £10.71
90th Percentile £43.08 £45.00 £43.75
England median hourly rate £17.50 £17.50 £17.00
% change year-on-year - +2.94% -2.86%

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the East of England.

Contractor daily rate trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ServiceNow in the East of England over the 6 months to 12 December 2018.

Contractor daily rate histogram for ServiceNow in the East of England

ServiceNow
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the East of England.

Contractor hourly rate trend for ServiceNow in the East of England

ServiceNow
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +27 25 £381 -12.36%
Hertfordshire +12 19 £373 -0.67% 1
Essex -12 10 £700 +98.58%
Bedfordshire +9 1 £435 -
ServiceNow
England

For the 6 months to 12 December 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ServiceNow.

1 25 (45.45%) ITSM
2 18 (32.73%) Service Management
2 18 (32.73%) ITIL
2 18 (32.73%) Microsoft
3 16 (29.09%) Windows
4 15 (27.27%) Windows 10
5 14 (25.45%) Office 365
6 13 (23.64%) Microsoft Office
6 13 (23.64%) Active Directory
7 12 (21.82%) SCCM
7 12 (21.82%) Apple iOS
7 12 (21.82%) OneDrive
8 11 (20.00%) Software Deployment
8 11 (20.00%) Mac OS
8 11 (20.00%) Apple
8 11 (20.00%) Systems Management Server (SMS)
8 11 (20.00%) Remedy
9 10 (18.18%) Asset Management
10 9 (16.36%) Agile Software Development
10 9 (16.36%) Degree
10 9 (16.36%) Remedy ITSM
10 9 (16.36%) A+ Certification
10 9 (16.36%) Analytical Skills
11 8 (14.55%) Matrix Organization
11 8 (14.55%) Marketing
12 7 (12.73%) SC Cleared
12 7 (12.73%) Security Cleared
12 7 (12.73%) Continuous Improvement
12 7 (12.73%) Problem-Solving
13 5 (9.09%) BMC

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.45%) Confluence
2 2 (3.64%) SharePoint
3 1 (1.82%) Skype for Business
Applications
1 13 (23.64%) Microsoft Office
2 2 (3.64%) Microsoft Excel
2 2 (3.64%) MS Visio
Business Applications
1 9 (16.36%) Remedy ITSM
2 1 (1.82%) assyst
2 1 (1.82%) Oracle EBS
Cloud Services
1 14 (25.45%) Office 365
2 12 (21.82%) OneDrive
3 1 (1.82%) Microsoft Azure
3 1 (1.82%) SaaS
Communications & Networking
1 4 (7.27%) LAN
2 2 (3.64%) DNS
3 1 (1.82%) Skype
3 1 (1.82%) Structured Cabling
3 1 (1.82%) Unified Communications
Database & Business Intelligence
1 4 (7.27%) MySQL
2 1 (1.82%) BusinessObjects
Development Applications
1 4 (7.27%) JIRA
2 3 (5.45%) Oracle Forms
3 2 (3.64%) Bitbucket
3 2 (3.64%) Jenkins
3 2 (3.64%) JMeter
3 2 (3.64%) LoadRunner
3 2 (3.64%) Subversion
General
1 8 (14.55%) Marketing
2 3 (5.45%) Legal
3 1 (1.82%) Retail
Job Titles
1 26 (47.27%) Analyst
2 9 (16.36%) Support Engineer
3 8 (14.55%) Support Analyst
4 6 (10.91%) IT Engineer
4 6 (10.91%) IT Support
4 6 (10.91%) Technical Support
5 4 (7.27%) IT Support Engineer
5 4 (7.27%) Platform Manager
5 4 (7.27%) Technical Engineer
5 4 (7.27%) Technical Support Engineer
6 3 (5.45%) Consultant
6 3 (5.45%) Desktop Support
6 3 (5.45%) Process Analyst
6 3 (5.45%) Service Analyst
6 3 (5.45%) ServiceNow Consultant
6 3 (5.45%) Systems Analyst
6 3 (5.45%) Systems Support
6 3 (5.45%) Systems Support Analyst
7 2 (3.64%) Desktop Support Engineer
7 2 (3.64%) Service Transition Analyst
Libraries, Frameworks & Software Standards
1 1 (1.82%) XML
Miscellaneous
1 9 (16.36%) Analytical Skills
2 4 (7.27%) Management Information System
2 4 (7.27%) User Experience
3 3 (5.45%) Wiki
4 2 (3.64%) Data Structures
4 2 (3.64%) Life Science
5 1 (1.82%) Driving Licence
5 1 (1.82%) Self-Motivation
5 1 (1.82%) Video Conferencing
Operating Systems
1 16 (29.09%) Windows
2 15 (27.27%) Windows 10
3 12 (21.82%) Apple iOS
4 11 (20.00%) Mac OS
5 5 (9.09%) Windows 7
6 3 (5.45%) Linux
6 3 (5.45%) Unix
7 1 (1.82%) Android
Processes & Methodologies
1 25 (45.45%) ITSM
2 18 (32.73%) ITIL
2 18 (32.73%) Service Management
3 11 (20.00%) Software Deployment
4 10 (18.18%) Asset Management
5 9 (16.36%) Agile Software Development
6 8 (14.55%) Matrix Organization
7 7 (12.73%) Continuous Improvement
7 7 (12.73%) Problem-Solving
8 4 (7.27%) DevOps
8 4 (7.27%) Stakeholder Management
9 3 (5.45%) Analytics
9 3 (5.45%) Change Management
9 3 (5.45%) Decision-Making
9 3 (5.45%) ITIL V3
9 3 (5.45%) Process Improvement
9 3 (5.45%) Project Management
9 3 (5.45%) Root Cause Analysis
9 3 (5.45%) Server Patching
9 3 (5.45%) Service Design
Programming Languages
1 4 (7.27%) SQL
2 3 (5.45%) Perl
2 3 (5.45%) Python
Qualifications
1 9 (16.36%) A+ Certification
1 9 (16.36%) Degree
2 7 (12.73%) SC Cleared
2 7 (12.73%) Security Cleared
3 3 (5.45%) ITIL Certification
4 2 (3.64%) ITIL Foundation Certificate
5 1 (1.82%) CompTIA Security+
Quality Assurance & Compliance
1 3 (5.45%) SLA
System Software
1 13 (23.64%) Active Directory
2 1 (1.82%) Virtual Desktop
Systems Management
1 12 (21.82%) SCCM
2 11 (20.00%) Systems Management Server (SMS)
3 2 (3.64%) CA Spectrum
4 1 (1.82%) Microsoft Intune
Vendors
1 18 (32.73%) Microsoft
2 11 (20.00%) Apple
2 11 (20.00%) Remedy
3 5 (9.09%) BMC
4 4 (7.27%) Oracle
4 4 (7.27%) Red Hat
4 4 (7.27%) Sun
5 3 (5.45%) Wonderware
6 2 (3.64%) CA
6 2 (3.64%) Dynatrace
6 2 (3.64%) HP
6 2 (3.64%) New Relic
6 2 (3.64%) Splunk
7 1 (1.82%) Citrix
7 1 (1.82%) Fujitsu