Period
to 25 February 2018

The table below provides summary statistics for contract job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > East of England
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 177 161 159
Rank change year-on-year -16 -2 +26
Contract jobs citing ServiceNow 22 18 32
As % of all contract IT jobs advertised in the East of England 0.48% 0.41% 0.63%
As % of the Vendors category 1.02% 0.88% 1.35%
Number of daily rates quoted 16 9 19
East of England median daily rate £338 £450 £413
Median daily rate % change year-on-year -25.00% +9.09% -2.94%
10th Percentile £129 £225 £285
90th Percentile £478 £635 £588
England median daily rate £488 £450 £480
% change year-on-year +8.33% -6.25% +18.52%
Number of hourly rates quoted 3 9 1
East of England median hourly rate £16.00 £12.05 £11.00
Median hourly rate % change year-on-year +32.78% +9.55% -
England median hourly rate £17.50 £16.00 £19.00
% change year-on-year +9.38% -15.79% +45.20%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,154 2,046 2,364
As % of all contract IT jobs advertised in the East of England 46.79% 46.08% 46.31%
Number of daily rates quoted 1,224 1,165 1,303
East of England median daily rate £415 £390 £400
Median daily rate % change year-on-year +6.41% -2.50% +2.56%
10th Percentile £187 £200 £213
90th Percentile £588 £538 £575
England median daily rate £450 £425 £403
% change year-on-year +5.88% +5.59% +0.63%
Number of hourly rates quoted 149 158 243
East of England median hourly rate £16.00 £18.95 £19.00
Median hourly rate % change year-on-year -15.57% -0.26% +2.70%
10th Percentile £10.66 £10.93 £10.50
90th Percentile £47.25 £43.71 £47.50
England median hourly rate £17.50 £17.50 £17.77
% change year-on-year - -1.52% +6.28%

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the East of England.

Contractor daily rate trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ServiceNow in the East of England over the 6 months to 25 February 2018.

Contractor daily rate histogram for ServiceNow in the East of England

ServiceNow
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the East of England.

Contractor hourly rate trend for ServiceNow in the East of England

ServiceNow
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -13 7 £435 -26.74% 1
Hertfordshire -5 5 £219 -57.32% 9
Essex 0 4 £463 +77.88% 2
Norfolk - 3 £150 -
Bedfordshire -14 2 £463 +2.78% 1
Suffolk +11 1 £110 -68.79%
ServiceNow
England

For the 6 months to 25 February 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ServiceNow.

1 14 (63.64%) ITIL
2 8 (36.36%) Service Management
3 7 (31.82%) ITSM
4 5 (22.73%) Windows
4 5 (22.73%) Microsoft
4 5 (22.73%) ITIL V3
5 4 (18.18%) Service Design
5 4 (18.18%) Analytical Skills
5 4 (18.18%) Stakeholder Management
5 4 (18.18%) SLA
6 3 (13.64%) Management Information System
6 3 (13.64%) Remedy
6 3 (13.64%) MCP
6 3 (13.64%) Finance
7 2 (9.09%) VPN
7 2 (9.09%) Acceptance Criteria
7 2 (9.09%) Matrix Organization
7 2 (9.09%) User Acceptance Testing
7 2 (9.09%) Windows 7
7 2 (9.09%) Continuous Improvement
7 2 (9.09%) Process Improvement
7 2 (9.09%) Office 365
7 2 (9.09%) Microsoft Office
7 2 (9.09%) Cisco
7 2 (9.09%) Project Management
7 2 (9.09%) Pharmaceutical
7 2 (9.09%) ITIL Certification
7 2 (9.09%) Service Delivery
7 2 (9.09%) Business Analysis
8 1 (4.55%) Microsoft PowerPoint

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) Blackberry Enterprise Server
1 1 (4.55%) SharePoint
1 1 (4.55%) Skype for Business
Applications
1 2 (9.09%) Microsoft Office
2 1 (4.55%) Microsoft Excel
2 1 (4.55%) Microsoft PowerPoint
2 1 (4.55%) MS Visio
Cloud Services
1 2 (9.09%) Office 365
Communications & Networking
1 2 (9.09%) VPN
2 1 (4.55%) Cisco ASA
2 1 (4.55%) Cisco IOS
2 1 (4.55%) Cisco Nexus
2 1 (4.55%) Firewall
2 1 (4.55%) IPsec
2 1 (4.55%) LAN
2 1 (4.55%) Network Security
2 1 (4.55%) Skype
2 1 (4.55%) Software-Defined Networking
2 1 (4.55%) VLAN
2 1 (4.55%) WAN
2 1 (4.55%) Wireless
2 1 (4.55%) Wireshark
General
1 3 (13.64%) Finance
2 2 (9.09%) Pharmaceutical
3 1 (4.55%) Publishing
Job Titles
1 10 (45.45%) Analyst
2 4 (18.18%) Service Analyst
2 4 (18.18%) Service Desk Analyst
3 3 (13.64%) 2nd Line Support
3 3 (13.64%) Business Analyst
3 3 (13.64%) Service Design Manager
3 3 (13.64%) Service Manager
4 2 (9.09%) Architect
4 2 (9.09%) Project Manager
4 2 (9.09%) Support Analyst
5 1 (4.55%) 1st Line Engineer
5 1 (4.55%) 1st Line Support
5 1 (4.55%) 1st/2nd Line Support
5 1 (4.55%) Incident and Problem Analyst
5 1 (4.55%) ITIL Business Analyst
5 1 (4.55%) ITIL Service Analyst
5 1 (4.55%) Process Analyst
5 1 (4.55%) Senior Analyst
5 1 (4.55%) Service Architect
5 1 (4.55%) SIEM Analyst
Libraries, Frameworks & Software Standards
1 1 (4.55%) AngularJS
1 1 (4.55%) HTML
1 1 (4.55%) HTML5
1 1 (4.55%) Web Services
1 1 (4.55%) XML
Miscellaneous
1 4 (18.18%) Analytical Skills
2 3 (13.64%) Management Information System
3 1 (4.55%) Blackberry
3 1 (4.55%) Driving Licence
3 1 (4.55%) Greenfield Project
3 1 (4.55%) iPad
3 1 (4.55%) NHS
3 1 (4.55%) Video Conferencing
Operating Systems
1 5 (22.73%) Windows
2 2 (9.09%) Windows 7
3 1 (4.55%) Android
3 1 (4.55%) Windows 10
3 1 (4.55%) Windows XP
Processes & Methodologies
1 14 (63.64%) ITIL
2 8 (36.36%) Service Management
3 7 (31.82%) ITSM
4 5 (22.73%) ITIL V3
5 4 (18.18%) Service Design
5 4 (18.18%) Stakeholder Management
6 2 (9.09%) Acceptance Criteria
6 2 (9.09%) Business Analysis
6 2 (9.09%) Continuous Improvement
6 2 (9.09%) Matrix Organization
6 2 (9.09%) Process Improvement
6 2 (9.09%) Project Management
6 2 (9.09%) Service Delivery
6 2 (9.09%) User Acceptance Testing
7 1 (4.55%) Analytical Thinking
7 1 (4.55%) Business Process Analysis
7 1 (4.55%) Creative Problem-Solving
7 1 (4.55%) Creative Thinking
7 1 (4.55%) Customer Requirements
7 1 (4.55%) IT Strategy
Programming Languages
1 1 (4.55%) C
1 1 (4.55%) JavaScript
Qualifications
1 3 (13.64%) MCP
2 2 (9.09%) ITIL Certification
3 1 (4.55%) CCNA
3 1 (4.55%) CCNP
3 1 (4.55%) Cisco Certification
3 1 (4.55%) Degree
3 1 (4.55%) MCSE
3 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 4 (18.18%) SLA
2 1 (4.55%) PCI DSS
2 1 (4.55%) PMO
System Software
1 1 (4.55%) Active Directory
1 1 (4.55%) VMware Infrastructure
1 1 (4.55%) VMware NSX
Systems Management
1 1 (4.55%) EMC NetWorker
1 1 (4.55%) NetBackup
1 1 (4.55%) SCCM
Vendors
1 5 (22.73%) Microsoft
2 3 (13.64%) Remedy
3 2 (9.09%) Cisco
4 1 (4.55%) Ariba
4 1 (4.55%) CA
4 1 (4.55%) Citrix
4 1 (4.55%) MobileIron
4 1 (4.55%) Palo Alto
4 1 (4.55%) SAP
4 1 (4.55%) SolarWinds
4 1 (4.55%) VMware