Period
to 24 January 2021

The table below provides summary statistics for contract job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 24 January 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > East of England
6 months to
24 Jan 2021
Same period 2020 Same period 2019
Rank 68 85 145
Rank change year-on-year +17 +60 +39
Contract jobs citing ServiceNow 26 74 50
As % of all contract jobs advertised in the East of England 1.80% 2.05% 1.13%
As % of the Vendors category 4.08% 4.63% 2.37%
Number of daily rates quoted 12 47 15
Median daily rate £510 £300 £388
Median daily rate % change year-on-year +70.00% -22.58% -8.82%
10th Percentile £479 £150 £205
90th Percentile £550 £544 £700
England median daily rate £475 £450 £500
% change year-on-year +5.56% -10.00% +5.26%
Number of hourly rates quoted 13 8 16
Median hourly rate £15.00 £17.50 £17.50
Median hourly rate % change year-on-year -14.29% - +9.38%
10th Percentile £13.20 £17.50 £14.44
90th Percentile £66.00 £21.10 £20.13
England median hourly rate £17.50 £21.00 £17.50
% change year-on-year -16.67% +20.00% -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 638 1,600 2,109
As % of all contract IT jobs advertised in the East of England 44.18% 44.42% 47.62%
Number of daily rates quoted 360 966 1,236
Median daily rate £400 £400 £429
Median daily rate % change year-on-year - -6.71% +0.88%
10th Percentile £160 £185 £197
90th Percentile £550 £600 £575
England median daily rate £463 £450 £450
% change year-on-year +2.78% - -
Number of hourly rates quoted 65 117 130
Median hourly rate £22.42 £17.50 £16.63
Median hourly rate % change year-on-year +28.11% +5.26% +0.76%
10th Percentile £11.94 £12.30 £11.14
90th Percentile £53.25 £52.55 £45.03
Median hourly rate £23.00 £18.70 £17.50
% change year-on-year +22.99% +6.89% +2.91%

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing ServiceNow in the East of England.

Daily rate trend for ServiceNow in the East of England

ServiceNow
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing ServiceNow in the East of England.

Hourly rate trend for ServiceNow in the East of England

ServiceNow
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing ServiceNow in the East of England over the 6 months to 24 January 2021.

Hourly rate histogram for ServiceNow in the East of England

ServiceNow
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 24 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +26 13 £510 +70.00% 7
Cambridgeshire +23 11 - - 1
Essex -7 2 - -
ServiceNow
England

For the 6 months to 24 January 2021, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ServiceNow.

1 16 (61.54%) ITIL
2 10 (38.46%) Office 365
3 7 (26.92%) Retail
3 7 (26.92%) Incident Management
3 7 (26.92%) Wi-Fi
3 7 (26.92%) Citrix
3 7 (26.92%) Microsoft Certification
3 7 (26.92%) A+ Certification
3 7 (26.92%) MCSA
4 6 (23.08%) SC Cleared
4 6 (23.08%) Security Cleared
4 6 (23.08%) SaaS
4 6 (23.08%) Case Management
5 5 (19.23%) SAP
6 4 (15.38%) Windows
6 4 (15.38%) High Availability
6 4 (15.38%) PaaS
7 3 (11.54%) Jenkins
7 3 (11.54%) Ansible
7 3 (11.54%) Translating Business Requirements
7 3 (11.54%) ITGC
7 3 (11.54%) Microsoft
7 3 (11.54%) Active Directory
7 3 (11.54%) PMI
7 3 (11.54%) PMI Certification
7 3 (11.54%) PRINCE
7 3 (11.54%) PRINCE2 Certification
7 3 (11.54%) Project Management
7 3 (11.54%) Sarbanes-Oxley
7 3 (11.54%) Pharmaceutical

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.69%) Confluence
Applications
1 1 (3.85%) Microsoft Office
Business Applications
1 2 (7.69%) Dynamics AX
Cloud Services
1 10 (38.46%) Office 365
2 6 (23.08%) SaaS
3 4 (15.38%) PaaS
4 1 (3.85%) Amazon EC2
4 1 (3.85%) Amazon S3
4 1 (3.85%) AWS
4 1 (3.85%) AWS Lambda
4 1 (3.85%) OneDrive
4 1 (3.85%) Serverless
Communications & Networking
1 7 (26.92%) Wi-Fi
Database & Business Intelligence
1 1 (3.85%) Amazon DynamoDB
1 1 (3.85%) MongoDB
1 1 (3.85%) PostgreSQL
Development Applications
1 3 (11.54%) Jenkins
2 2 (7.69%) GitLab
2 2 (7.69%) JIRA
3 1 (3.85%) GoCD
3 1 (3.85%) TeamCity
General
1 7 (26.92%) Retail
2 3 (11.54%) Manufacturing
2 3 (11.54%) Pharmaceutical
3 2 (7.69%) Law
4 1 (3.85%) Finance
Job Titles
1 11 (42.31%) Consultant
2 9 (34.62%) Analyst
3 8 (30.77%) Service Analyst
3 8 (30.77%) Service Desk Analyst
4 6 (23.08%) ServiceNow Consultant
5 2 (7.69%) DevOps Engineer
5 2 (7.69%) IT Consultant
5 2 (7.69%) Technical Consultant
6 1 (3.85%) Database Consultant
6 1 (3.85%) Desktop Support
6 1 (3.85%) Functional Consultant
6 1 (3.85%) Infrastructure Engineer
6 1 (3.85%) IT Analyst
6 1 (3.85%) IT Engineer
6 1 (3.85%) IT Support
6 1 (3.85%) IT Support Analyst
6 1 (3.85%) Project Manager
6 1 (3.85%) Senior Infrastructure Engineer
6 1 (3.85%) Senior IT Engineer
6 1 (3.85%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (7.69%) Web Services
2 1 (3.85%) AngularJS
2 1 (3.85%) CSS
2 1 (3.85%) HTML
2 1 (3.85%) JSON
2 1 (3.85%) REST
2 1 (3.85%) SOAP
2 1 (3.85%) Twitter Bootstrap
2 1 (3.85%) XML
Miscellaneous
1 3 (11.54%) PMI
2 1 (3.85%) Management Information System
Operating Systems
1 4 (15.38%) Windows
2 1 (3.85%) Apple iOS
2 1 (3.85%) Linux
2 1 (3.85%) Mac OS
2 1 (3.85%) Windows 10
2 1 (3.85%) Windows 7
Processes & Methodologies
1 16 (61.54%) ITIL
2 7 (26.92%) Incident Management
3 6 (23.08%) Case Management
4 4 (15.38%) High Availability
5 3 (11.54%) Disaster Recovery
5 3 (11.54%) PRINCE
5 3 (11.54%) Project Management
5 3 (11.54%) Translating Business Requirements
6 2 (7.69%) Continuous Deployment
6 2 (7.69%) DevOps
6 2 (7.69%) ERP
6 2 (7.69%) IT Audit
6 2 (7.69%) Log Aggregation
6 2 (7.69%) Programme Delivery
6 2 (7.69%) Service Management
6 2 (7.69%) The Twelve-Factor App
7 1 (3.85%) Customer Requirements
7 1 (3.85%) Infrastructure Automation
7 1 (3.85%) Inventory Management
7 1 (3.85%) IT Strategy
Programming Languages
1 2 (7.69%) Python
2 1 (3.85%) Bash Shell
2 1 (3.85%) C#
2 1 (3.85%) JavaScript
2 1 (3.85%) PowerShell
2 1 (3.85%) Shell Script
Qualifications
1 7 (26.92%) A+ Certification
1 7 (26.92%) MCSA
1 7 (26.92%) Microsoft Certification
2 6 (23.08%) SC Cleared
2 6 (23.08%) Security Cleared
3 3 (11.54%) CISA
3 3 (11.54%) PMI Certification
3 3 (11.54%) PRINCE2 Certification
4 2 (7.69%) Degree
Quality Assurance & Compliance
1 3 (11.54%) ITGC
1 3 (11.54%) Sarbanes-Oxley
2 2 (7.69%) SLA
System Software
1 3 (11.54%) Active Directory
Systems Management
1 3 (11.54%) Ansible
2 2 (7.69%) Terraform
3 1 (3.85%) Kubernetes
3 1 (3.85%) Puppet
3 1 (3.85%) SCCM
3 1 (3.85%) Systems Management Server (SMS)
Vendors
1 7 (26.92%) Citrix
2 5 (19.23%) SAP
3 3 (11.54%) Microsoft
4 2 (7.69%) AppDynamics
4 2 (7.69%) Ariba
5 1 (3.85%) Apple
5 1 (3.85%) Splunk
5 1 (3.85%) Twitter