Period
to 20 March 2019

The table below provides summary statistics for contract job vacancies advertised in the East of England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 20 March 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > East of England
6 months to
20 Mar 2019
Same period 2018 Same period 2017
Rank 144 172 167
Rank change year-on-year +28 -5 +4
Contract jobs citing ServiceNow 44 21 22
As % of all contract IT jobs advertised in the East of England 1.08% 0.46% 0.50%
As % of the Vendors category 2.27% 1.00% 1.07%
Number of daily rates quoted 11 14 12
East of England median daily rate £500 £173 £450
Median daily rate % change year-on-year +189.86% -61.67% +15.38%
10th Percentile £250 £129 £96
90th Percentile £556 £479 £648
England median daily rate £500 £498 £450
% change year-on-year +0.50% +10.56% -7.93%
Number of hourly rates quoted 14 4 9
East of England median hourly rate £17.50 £16.00 £12.05
Median hourly rate % change year-on-year +9.38% +32.78% +9.55%
10th Percentile £13.23 £15.30 £11.68
90th Percentile £22.93 £16.00 £16.00
England median hourly rate £17.50 £16.00 £16.00
% change year-on-year +9.38% - -15.79%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the East of England.

All Vendors
East of England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 1,937 2,099 2,049
As % of all contract IT jobs advertised in the East of England 47.36% 45.56% 46.60%
Number of daily rates quoted 1,105 1,197 1,204
East of England median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25% -
10th Percentile £227 £200 £196
90th Percentile £575 £588 £545
England median daily rate £454 £450 £425
% change year-on-year +0.89% +5.88% +3.03%
Number of hourly rates quoted 115 151 159
East of England median hourly rate £16.50 £16.00 £17.50
Median hourly rate % change year-on-year +3.13% -8.57% -2.78%
10th Percentile £10.75 £11.25 £10.50
90th Percentile £51.50 £47.25 £43.38
England median hourly rate £17.50 £17.50 £17.11
% change year-on-year - +2.28% -4.94%

ServiceNow
Job Vacancy Trend in the East of England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the East of England.

Contractor daily rate trend for ServiceNow in the East of England

ServiceNow
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing ServiceNow in the East of England over the 6 months to 20 March 2019.

Contractor daily rate histogram for ServiceNow in the East of England

ServiceNow
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the East of England.

Contractor hourly rate trend for ServiceNow in the East of England

ServiceNow
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the East of England region over the 6 months to 20 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +34 24 £394 -4.55% 1
Hertfordshire +18 13 £423 +207.27% 3
Essex -7 7 £700 +51.35%
ServiceNow
England

For the 6 months to 20 March 2019, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region with a requirement for ServiceNow.

1 20 (45.45%) ITSM
2 13 (29.55%) ITIL
2 13 (29.55%) Microsoft
3 10 (22.73%) SQL
4 9 (20.45%) Oracle
4 9 (20.45%) Python
4 9 (20.45%) Service Management
5 8 (18.18%) Linux
5 8 (18.18%) Oracle Forms
5 8 (18.18%) Unix
5 8 (18.18%) Perl
5 8 (18.18%) ITIL Certification
5 8 (18.18%) Degree
5 8 (18.18%) Wiki
5 8 (18.18%) Root Cause Analysis
6 7 (15.91%) Remedy
7 6 (13.64%) Management Information System
7 6 (13.64%) A+ Certification
7 6 (13.64%) Windows
7 6 (13.64%) SC Cleared
7 6 (13.64%) Security Cleared
8 5 (11.36%) Continuous Improvement
8 5 (11.36%) Office 365
8 5 (11.36%) User Experience
8 5 (11.36%) Wonderware
8 5 (11.36%) Marketing
8 5 (11.36%) Remedy ITSM
8 5 (11.36%) Server Patching
8 5 (11.36%) Windows 10
8 5 (11.36%) Problem-Solving

ServiceNow
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.55%) SharePoint
2 1 (2.27%) Anypoint
2 1 (2.27%) Mule
2 1 (2.27%) Skype for Business
Applications
1 3 (6.82%) Microsoft Office
2 1 (2.27%) Microsoft Excel
2 1 (2.27%) MS Visio
Business Applications
1 5 (11.36%) Remedy ITSM
2 1 (2.27%) Oracle EBS
2 1 (2.27%) SAP ERP
Cloud Services
1 5 (11.36%) Office 365
2 3 (6.82%) Microsoft Azure
3 2 (4.55%) OneDrive
4 1 (2.27%) Amazon AWS
4 1 (2.27%) Google Cloud Platform
4 1 (2.27%) SaaS
Communications & Networking
1 2 (4.55%) LAN
2 1 (2.27%) SAN
2 1 (2.27%) Skype
2 1 (2.27%) Structured Cabling
2 1 (2.27%) Unified Communications
Database & Business Intelligence
1 2 (4.55%) MySQL
2 1 (2.27%) BusinessObjects
2 1 (2.27%) MongoDB
2 1 (2.27%) NoSQL
Development Applications
1 8 (18.18%) Oracle Forms
2 1 (2.27%) Maven
General
1 5 (11.36%) Marketing
2 4 (9.09%) Legal
Job Titles
1 18 (40.91%) Analyst
2 8 (18.18%) Support Analyst
3 6 (13.64%) Architect
3 6 (13.64%) Support Engineer
4 5 (11.36%) Consultant
4 5 (11.36%) Service Architect
4 5 (11.36%) ServiceNow Consultant
4 5 (11.36%) Systems Analyst
4 5 (11.36%) Systems Support
4 5 (11.36%) Systems Support Analyst
5 4 (9.09%) Desktop Support
6 3 (6.82%) IT Engineer
6 3 (6.82%) IT Support
6 3 (6.82%) IT Support Engineer
6 3 (6.82%) Platform Manager
6 3 (6.82%) Service Analyst
6 3 (6.82%) Service Desk Analyst
6 3 (6.82%) Technical Engineer
6 3 (6.82%) Technical Support
6 3 (6.82%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 1 (2.27%) JSON
1 1 (2.27%) Node.js
1 1 (2.27%) REST
1 1 (2.27%) Spring Boot
1 1 (2.27%) XML
Miscellaneous
1 8 (18.18%) Wiki
2 6 (13.64%) Management Information System
3 5 (11.36%) User Experience
4 2 (4.55%) Analytical Skills
4 2 (4.55%) CMDB
5 1 (2.27%) Data Centre
5 1 (2.27%) Enterprise Software
5 1 (2.27%) Life Science
5 1 (2.27%) Video Conferencing
Operating Systems
1 8 (18.18%) Linux
1 8 (18.18%) Unix
2 6 (13.64%) Windows
3 5 (11.36%) Windows 10
4 3 (6.82%) Apple iOS
5 2 (4.55%) Android
6 1 (2.27%) Mac OS
Processes & Methodologies
1 20 (45.45%) ITSM
2 13 (29.55%) ITIL
3 9 (20.45%) Service Management
4 8 (18.18%) Root Cause Analysis
5 5 (11.36%) Continuous Improvement
5 5 (11.36%) Problem-Solving
5 5 (11.36%) Server Patching
6 4 (9.09%) Matrix Organization
7 3 (6.82%) Agile Software Development
7 3 (6.82%) Process Improvement
7 3 (6.82%) Project Management
8 2 (4.55%) Creative Problem-Solving
8 2 (4.55%) Customer-Centricity
8 2 (4.55%) Mathematics
8 2 (4.55%) Release Management
8 2 (4.55%) Service Design
8 2 (4.55%) Software Engineering
8 2 (4.55%) Test Strategy
8 2 (4.55%) Unit Testing
8 2 (4.55%) Workflow
Programming Languages
1 10 (22.73%) SQL
2 9 (20.45%) Python
3 8 (18.18%) Perl
4 1 (2.27%) Java
4 1 (2.27%) JavaScript
Qualifications
1 8 (18.18%) Degree
1 8 (18.18%) ITIL Certification
2 6 (13.64%) A+ Certification
2 6 (13.64%) SC Cleared
2 6 (13.64%) Security Cleared
3 2 (4.55%) CompTIA Security+
4 1 (2.27%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 1 (2.27%) PMO
1 1 (2.27%) SLA
System Software
1 3 (6.82%) Active Directory
2 1 (2.27%) Virtual Desktop
Systems Management
1 2 (4.55%) SCCM
2 1 (2.27%) Microsoft Intune
2 1 (2.27%) Systems Management Server (SMS)
Vendors
1 13 (29.55%) Microsoft
2 9 (20.45%) Oracle
3 7 (15.91%) Remedy
4 5 (11.36%) Wonderware
5 2 (4.55%) BMC
5 2 (4.55%) Red Hat
5 2 (4.55%) Sun
6 1 (2.27%) Apple
6 1 (2.27%) Citrix
6 1 (2.27%) Marketo
6 1 (2.27%) MuleSoft
6 1 (2.27%) SAP