Period
to 17 October 2018

The median contractor rate for an IT Support was £150 per day in advertised job vacancies in the East of England during the 6 months to 17 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
England > East of England
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 148 170 137
Rank change year-on-year +22 -33 +4
Contract jobs requiring an IT Support 62 38 56
As % of all contract IT jobs advertised in the East of England 1.22% 0.75% 1.15%
As % of the Job Titles category 1.29% 0.80% 1.20%
Number of daily rates quoted 23 20 28
East of England median daily rate £150 £155 £160
Median daily rate % change year-on-year -3.23% -3.13% -8.57%
10th Percentile £106 £123 £101
90th Percentile £284 £308 £254
England median daily rate £155 £160 £170
% change year-on-year -3.13% -5.88% -
Number of hourly rates quoted 23 9 15
East of England median hourly rate £15.75 £17.50 £13.00
Median hourly rate % change year-on-year -10.00% +34.62% -27.78%
10th Percentile £10.85 £14.20 £8.25
90th Percentile £20.05 £89.97 £15.05
England median hourly rate £15.00 £15.50 £14.00
% change year-on-year -3.23% +10.71% +3.70%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,801 4,758 4,683
% of contract IT jobs with a recognized job title 94.19% 94.16% 95.88%
Number of daily rates quoted 2,829 2,741 2,672
East of England median daily rate £425 £415 £388
Median daily rate % change year-on-year +2.41% +7.10% +3.33%
10th Percentile £191 £213 £200
90th Percentile £578 £575 £538
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 313 369 380
East of England median hourly rate £17.43 £18.00 £20.41
Median hourly rate % change year-on-year -3.19% -11.81% -5.07%
10th Percentile £12.05 £11.13 £11.24
90th Percentile £48.65 £47.50 £46.00
England median hourly rate £18.30 £18.70 £18.50
% change year-on-year -2.14% +1.08% +4.11%

IT Support
Job Vacancy Trend in the East of England

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support in the East of England

IT Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the East of England.

Contractor daily rate trend for IT Support in the East of England

IT Support
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing IT Support in the East of England over the 6 months to 17 October 2018.

Contractor daily rate histogram for IT Support in the East of England

IT Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the East of England.

Contractor hourly rate trend for IT Support in the East of England

IT Support
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing IT Support in the East of England over the 6 months to 17 October 2018.

Contractor hourly rate histogram for IT Support in the East of England

IT Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the East of England region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +12 22 £150 +66.72% 12
Cambridgeshire +13 20 £120 -46.67% 12
Essex 0 12 £150 - 14
Norfolk +19 4 £263 +77.97% 4
Bedfordshire +1 4 £165 +6.45% 6
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 17 October 2018, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring IT Support in the job title.

1 46 (74.19%) Windows
2 29 (46.77%) Active Directory
3 25 (40.32%) Microsoft Office
4 24 (38.71%) Microsoft
5 23 (37.10%) Office 365
6 18 (29.03%) Windows 10
7 16 (25.81%) Windows 7
8 10 (16.13%) SCCM
9 8 (12.90%) Degree
9 8 (12.90%) VMware
9 8 (12.90%) Windows Server
9 8 (12.90%) Problem-Solving
10 7 (11.29%) Software Deployment
10 7 (11.29%) VPN
11 6 (9.68%) MCP
11 6 (9.68%) MCSE
11 6 (9.68%) Microsoft Certification
11 6 (9.68%) Apple
11 6 (9.68%) Mathematics
12 5 (8.06%) Numerate Degree
12 5 (8.06%) Humanities
12 5 (8.06%) Social Science
12 5 (8.06%) Apple iOS
12 5 (8.06%) BPSS Clearance
12 5 (8.06%) Mac OS
12 5 (8.06%) Network Security
12 5 (8.06%) Internet
12 5 (8.06%) Systems Management Server (SMS)
12 5 (8.06%) ITIL
12 5 (8.06%) TCP/IP

IT Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.23%) MS Exchange
1 2 (3.23%) SharePoint
1 2 (3.23%) Skype for Business
2 1 (1.61%) IBM Notes
Applications
1 25 (40.32%) Microsoft Office
2 2 (3.23%) Microsoft Excel
3 1 (1.61%) Microsoft PowerPoint
Cloud Services
1 23 (37.10%) Office 365
2 3 (4.84%) OneDrive
3 2 (3.23%) Cloud Computing
4 1 (1.61%) Azure Active Directory
4 1 (1.61%) G Suite
4 1 (1.61%) Google Drive
4 1 (1.61%) Microsoft Azure
Communications & Networking
1 7 (11.29%) VPN
2 5 (8.06%) Internet
2 5 (8.06%) Network Security
2 5 (8.06%) TCP/IP
3 4 (6.45%) DNS
3 4 (6.45%) Wireless
4 3 (4.84%) DHCP
4 3 (4.84%) Skype
5 2 (3.23%) VoIP
5 2 (3.23%) Wi-Fi
6 1 (1.61%) Firewall
6 1 (1.61%) WAN
Database & Business Intelligence
1 1 (1.61%) Power BI
General
1 5 (8.06%) Humanities
1 5 (8.06%) Social Science
2 3 (4.84%) Telecoms
3 2 (3.23%) Mandarin Language
3 2 (3.23%) Marketing
4 1 (1.61%) Manufacturing
4 1 (1.61%) Retail
Miscellaneous
1 3 (4.84%) Analytical Skills
2 2 (3.23%) Computer Science
2 2 (3.23%) User Experience
3 1 (1.61%) Driving Licence
3 1 (1.61%) iPad
3 1 (1.61%) iPhone
3 1 (1.61%) Management Information System
3 1 (1.61%) Mobile App
3 1 (1.61%) Self-Motivation
3 1 (1.61%) Smartphone
3 1 (1.61%) Video Conferencing
Operating Systems
1 46 (74.19%) Windows
2 18 (29.03%) Windows 10
3 16 (25.81%) Windows 7
4 8 (12.90%) Windows Server
5 5 (8.06%) Apple iOS
5 5 (8.06%) Mac OS
6 4 (6.45%) Windows XP
7 2 (3.23%) Linux
7 2 (3.23%) Windows 8
7 2 (3.23%) Windows Server 2008
8 1 (1.61%) Windows 2000
8 1 (1.61%) Windows Mobile
8 1 (1.61%) Windows Server 2012
8 1 (1.61%) Windows Vista
Processes & Methodologies
1 8 (12.90%) Problem-Solving
2 7 (11.29%) Software Deployment
3 6 (9.68%) Mathematics
4 5 (8.06%) ITIL
5 2 (3.23%) Antivirus Management
5 2 (3.23%) Asset Management
5 2 (3.23%) Continuous Improvement
5 2 (3.23%) Customer-Centricity
5 2 (3.23%) Time Management
6 1 (1.61%) Analytics
6 1 (1.61%) Application Packaging
6 1 (1.61%) Break/Fix
6 1 (1.61%) Collaborative Working
6 1 (1.61%) Fault Analysis
6 1 (1.61%) ITIL V2
6 1 (1.61%) Kaizen
6 1 (1.61%) Line Management
6 1 (1.61%) Matrix Organization
6 1 (1.61%) Multi-Factor Authentication
6 1 (1.61%) Network Virtualisation
Programming Languages
1 2 (3.23%) VBA
2 1 (1.61%) PowerShell
2 1 (1.61%) VB
Qualifications
1 8 (12.90%) Degree
2 6 (9.68%) MCP
2 6 (9.68%) MCSE
2 6 (9.68%) Microsoft Certification
3 5 (8.06%) BPSS Clearance
3 5 (8.06%) Numerate Degree
4 2 (3.23%) A+ Certification
4 2 (3.23%) Computer Science Degree
5 1 (1.61%) CCNA
5 1 (1.61%) Cisco Certification
5 1 (1.61%) MCSA
5 1 (1.61%) MCTS
5 1 (1.61%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (4.84%) SLA
System Software
1 29 (46.77%) Active Directory
2 2 (3.23%) XenApp
3 1 (1.61%) Virtual Machines
3 1 (1.61%) VMware Infrastructure
Systems Management
1 10 (16.13%) SCCM
2 5 (8.06%) Systems Management Server (SMS)
3 2 (3.23%) Backup Exec
3 2 (3.23%) Norton AntiVirus
4 1 (1.61%) Microsoft Intune
4 1 (1.61%) OpenView
4 1 (1.61%) OVSD
Vendors
1 24 (38.71%) Microsoft
2 8 (12.90%) VMware
3 6 (9.68%) Apple
4 4 (6.45%) Cisco
4 4 (6.45%) ServiceNow
4 4 (6.45%) Symantec
5 3 (4.84%) Altiris
5 3 (4.84%) Citrix
6 2 (3.23%) HP
7 1 (1.61%) Draytek
7 1 (1.61%) Google
7 1 (1.61%) IBM
7 1 (1.61%) NETGEAR
7 1 (1.61%) Remedy
7 1 (1.61%) Virgin Media