Period
to 20 July 2018

The median contractor rate for an IT Support was £175 per day in advertised job vacancies in the East of England during the 6 months to 20 July 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
England > East of England
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 149 153 143
Rank change year-on-year +4 -10 +7
Contract jobs requiring an IT Support 46 45 56
As % of all contract IT jobs advertised in the East of England 0.97% 0.96% 1.08%
As % of the Job Titles category 1.02% 1.02% 1.12%
Number of daily rates quoted 13 25 23
East of England median daily rate £175 £155 £155
Median daily rate % change year-on-year +12.90% - -3.13%
10th Percentile £116 £105 £114
90th Percentile £328 £333 £197
England median daily rate £165 £163 £175
% change year-on-year +1.54% -7.14% +7.69%
Number of hourly rates quoted 20 12 20
East of England median hourly rate £13.85 £15.25 £11.63
Median hourly rate % change year-on-year -9.18% +31.18% -22.16%
10th Percentile £9.73 £11.20 £8.21
90th Percentile £19.65 £31.20 £16.50
England median hourly rate £15.00 £15.50 £14.00
% change year-on-year -3.23% +10.71% +0.94%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,502 4,404 4,991
% of contract IT jobs with a recognized job title 94.48% 94.30% 96.15%
Number of daily rates quoted 2,567 2,615 2,911
East of England median daily rate £425 £405 £400
Median daily rate % change year-on-year +4.94% +1.25% +6.67%
10th Percentile £185 £205 £206
90th Percentile £575 £575 £545
England median daily rate £450 £440 £425
% change year-on-year +2.27% +3.53% +6.25%
Number of hourly rates quoted 321 341 355
East of England median hourly rate £16.50 £17.50 £20.00
Median hourly rate % change year-on-year -5.71% -12.50% -
10th Percentile £11.38 £10.50 £11.43
90th Percentile £46.00 £47.50 £45.60
England median hourly rate £18.70 £18.22 £19.00
% change year-on-year +2.63% -4.11% +8.57%

IT Support
Job Vacancy Trend in the East of England

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support in the East of England

IT Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the East of England.

Contractor daily rate trend for IT Support in the East of England

IT Support
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing IT Support in the East of England over the 6 months to 20 July 2018.

Contractor daily rate histogram for IT Support in the East of England

IT Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the East of England.

Contractor hourly rate trend for IT Support in the East of England

IT Support
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing IT Support in the East of England over the 6 months to 20 July 2018.

Contractor hourly rate histogram for IT Support in the East of England

IT Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the East of England region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +2 21 £170 +30.77% 19
Cambridgeshire +10 15 £198 +33.90% 12
Norfolk +13 5 £214 +44.92% 3
Bedfordshire -3 3 - - 3
Essex -3 2 £218 +24.29% 16
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 20 July 2018, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring IT Support in the job title.

1 25 (54.35%) Windows
2 15 (32.61%) Microsoft Office
3 13 (28.26%) Microsoft
4 10 (21.74%) Windows 10
5 9 (19.57%) Office 365
6 8 (17.39%) Active Directory
7 7 (15.22%) Internet
7 7 (15.22%) Windows 7
8 6 (13.04%) SCCM
8 6 (13.04%) Manufacturing
8 6 (13.04%) Business Intelligence
8 6 (13.04%) SQL
8 6 (13.04%) ITIL
8 6 (13.04%) MS Access
9 5 (10.87%) ERP
9 5 (10.87%) VBA
9 5 (10.87%) Crystal Reports
9 5 (10.87%) XML
9 5 (10.87%) Quality Management
9 5 (10.87%) JD Edwards
9 5 (10.87%) LIMS
10 4 (8.70%) Windows Server
11 3 (6.52%) Windows XP
11 3 (6.52%) IBM Notes
11 3 (6.52%) Cisco
11 3 (6.52%) IBM
11 3 (6.52%) WAN
11 3 (6.52%) VPN
11 3 (6.52%) DNS
11 3 (6.52%) Knowledge Management

IT Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.52%) IBM Notes
2 2 (4.35%) MS Exchange
3 1 (2.17%) Confluence
3 1 (2.17%) SharePoint
Applications
1 15 (32.61%) Microsoft Office
2 1 (2.17%) Microsoft Excel
2 1 (2.17%) Microsoft PowerPoint
Business Applications
1 1 (2.17%) Dynamics CRM
Cloud Services
1 9 (19.57%) Office 365
2 1 (2.17%) Azure Active Directory
2 1 (2.17%) Microsoft Azure
Communications & Networking
1 7 (15.22%) Internet
2 3 (6.52%) DNS
2 3 (6.52%) VPN
2 3 (6.52%) WAN
3 2 (4.35%) DHCP
3 2 (4.35%) TCP/IP
4 1 (2.17%) LAN
4 1 (2.17%) Skype
4 1 (2.17%) VoIP
4 1 (2.17%) WLAN
Database & Business Intelligence
1 6 (13.04%) MS Access
2 5 (10.87%) Crystal Reports
3 1 (2.17%) Power BI
Development Applications
1 1 (2.17%) JIRA
1 1 (2.17%) MSI
General
1 6 (13.04%) Manufacturing
2 1 (2.17%) Advertising
2 1 (2.17%) Games
2 1 (2.17%) Marketing
2 1 (2.17%) Pharmaceutical
2 1 (2.17%) Publishing
2 1 (2.17%) Retail
2 1 (2.17%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (10.87%) XML
Miscellaneous
1 5 (10.87%) LIMS
2 2 (4.35%) Analytical Skills
2 2 (4.35%) Smartphone
3 1 (2.17%) Animation
3 1 (2.17%) Learning Management System
3 1 (2.17%) Mobile App
3 1 (2.17%) Self-Motivation
3 1 (2.17%) Video Conferencing
Operating Systems
1 25 (54.35%) Windows
2 10 (21.74%) Windows 10
3 7 (15.22%) Windows 7
4 4 (8.70%) Windows Server
5 3 (6.52%) Windows XP
6 2 (4.35%) Unix
6 2 (4.35%) Windows 8
7 1 (2.17%) Linux
7 1 (2.17%) Windows 2000
7 1 (2.17%) Windows Mobile
7 1 (2.17%) Windows Server 2008
7 1 (2.17%) Windows Server 2012
7 1 (2.17%) Windows Vista
Processes & Methodologies
1 6 (13.04%) Business Intelligence
1 6 (13.04%) ITIL
2 5 (10.87%) ERP
2 5 (10.87%) Quality Management
3 3 (6.52%) Knowledge Management
4 2 (4.35%) Continuous Improvement
4 2 (4.35%) CRM
4 2 (4.35%) Fault Analysis
4 2 (4.35%) Kaizen
4 2 (4.35%) Line Management
4 2 (4.35%) Mathematics
4 2 (4.35%) Migration
4 2 (4.35%) Problem-Solving
4 2 (4.35%) Service Management
4 2 (4.35%) Stakeholder Management
4 2 (4.35%) Ticket Management
4 2 (4.35%) Time Management
5 1 (2.17%) Analytics
5 1 (2.17%) Case Management
5 1 (2.17%) IT Audit
Programming Languages
1 6 (13.04%) SQL
2 5 (10.87%) VBA
3 1 (2.17%) Bash Shell
3 1 (2.17%) Perl
3 1 (2.17%) PowerShell
3 1 (2.17%) Python
Qualifications
1 2 (4.35%) A+ Certification
1 2 (4.35%) CCNA
1 2 (4.35%) Cisco Certification
1 2 (4.35%) MCP
Quality Assurance & Compliance
1 2 (4.35%) SLA
System Software
1 8 (17.39%) Active Directory
2 1 (2.17%) Virtual Machines
2 1 (2.17%) XenApp
Systems Management
1 6 (13.04%) SCCM
2 1 (2.17%) Microsoft Intune
2 1 (2.17%) OpenView
2 1 (2.17%) OVSD
2 1 (2.17%) SCOM
Vendors
1 13 (28.26%) Microsoft
2 5 (10.87%) JD Edwards
3 3 (6.52%) Cisco
3 3 (6.52%) IBM
4 2 (4.35%) Apple
4 2 (4.35%) HP
4 2 (4.35%) NETGEAR
4 2 (4.35%) Remedy
4 2 (4.35%) Virgin Media
5 1 (2.17%) Citrix
5 1 (2.17%) Draytek
5 1 (2.17%) TOWER Software
5 1 (2.17%) VMware