Period
to 19 November 2017

The median contractor rate for an IT Support was £150 per day in advertised job vacancies in the East of England during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
England > East of England
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 165 131 136
Rank change year-on-year -34 +5 0
Contract jobs requiring an IT Support 40 60 70
As % of all contract IT jobs advertised in the East of England 0.79% 1.24% 1.18%
As % of the Job Titles category 0.84% 1.30% 1.24%
Number of daily rates quoted 22 29 27
East of England median daily rate £150 £160 £175
Median daily rate % change year-on-year -6.25% -8.57% +16.67%
10th Percentile £125 £103 £112
90th Percentile £294 £270 £288
England median daily rate £160 £160 £170
% change year-on-year - -5.88% +3.03%
Number of hourly rates quoted 8 15 24
East of England median hourly rate £17.50 £13.50 £16.75
Median hourly rate % change year-on-year +29.63% -19.40% +11.67%
10th Percentile £13.20 £8.25 £7.65
90th Percentile £89.97 £15.25 £29.73
England median hourly rate £14.75 £14.00 £13.50
% change year-on-year +5.36% +3.70% -2.17%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4766 4625 5655
% of contract IT jobs with a recognized job title 93.93% 95.74% 95.19%
Number of daily rates quoted 2740 2671 3312
East of England median daily rate £413 £388 £385
Median daily rate % change year-on-year +6.45% +0.65% +2.67%
10th Percentile £200 £200 £206
90th Percentile £575 £538 £538
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 379 368 536
East of England median hourly rate £18.00 £21.88 £20.94
Median hourly rate % change year-on-year -17.71% +4.49% +4.68%
10th Percentile £11.10 £11.36 £10.50
90th Percentile £47.50 £46.75 £43.75
England median hourly rate £18.63 £18.50 £18.00
% change year-on-year +0.68% +2.78% +9.09%

IT Support
Job Vacancy Trend in the East of England

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support in the East of England

IT Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the East of England.

Contractor daily rate trend for IT Support in the East of England

IT Support
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing IT Support in the East of England over the 6 months to 19 November 2017.

Contractor daily rate histogram for IT Support in the East of England

IT Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the East of England.

Contractor hourly rate trend for IT Support in the East of England

IT Support
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing IT Support in the East of England over the 6 months to 19 November 2017.

Contractor hourly rate histogram for IT Support in the East of England

IT Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the East of England region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -17 14 £263 +90.91% 8
Hertfordshire -23 10 £140 -25.33% 1
Bedfordshire +2 8 £140 +1.82%
Essex -22 6 £150 -40.00% 2
Suffolk +9 1 - -
Norfolk -3 1 £110 -31.25%
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 19 November 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring IT Support in the job title.

1 29 (72.50%) Windows
2 15 (37.50%) Microsoft
3 13 (32.50%) Microsoft Office
4 10 (25.00%) Active Directory
5 8 (20.00%) ITIL
5 8 (20.00%) Windows 7
6 7 (17.50%) Office 365
6 7 (17.50%) Apple
6 7 (17.50%) Windows 10
7 6 (15.00%) TCP/IP
8 5 (12.50%) SC Cleared
8 5 (12.50%) Security Cleared
8 5 (12.50%) LAN
8 5 (12.50%) Linux
8 5 (12.50%) WAN
9 4 (10.00%) HP
9 4 (10.00%) Project Management
9 4 (10.00%) Video Conferencing
10 3 (7.50%) Windows Server 2012
10 3 (7.50%) iPad
10 3 (7.50%) Data Protection
10 3 (7.50%) Windows Server 2008
10 3 (7.50%) Degree
10 3 (7.50%) Internet
10 3 (7.50%) MS Exchange
10 3 (7.50%) Service Management
10 3 (7.50%) Telecoms
10 3 (7.50%) ITIL Certification
10 3 (7.50%) Mac OS X
10 3 (7.50%) Citrix

IT Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.50%) MS Exchange
2 2 (5.00%) SharePoint
2 2 (5.00%) Skype for Business
3 1 (2.50%) Exchange Server 2003
3 1 (2.50%) IIS
3 1 (2.50%) SharePoint 2013
Applications
1 13 (32.50%) Microsoft Office
2 1 (2.50%) Acrobat
2 1 (2.50%) AutoCAD
Cloud Services
1 7 (17.50%) Office 365
2 2 (5.00%) Microsoft Azure
3 1 (2.50%) Amazon AWS
Communications & Networking
1 6 (15.00%) TCP/IP
2 5 (12.50%) LAN
2 5 (12.50%) WAN
3 3 (7.50%) Internet
3 3 (7.50%) VoIP
3 3 (7.50%) VPN
4 2 (5.00%) DHCP
4 2 (5.00%) DNS
4 2 (5.00%) Skype
4 2 (5.00%) WebEx
4 2 (5.00%) Wireless
5 1 (2.50%) WLAN
General
1 3 (7.50%) Telecoms
2 1 (2.50%) Advertising
2 1 (2.50%) Finance
2 1 (2.50%) Law
2 1 (2.50%) Pharmaceutical
2 1 (2.50%) Retail
Miscellaneous
1 4 (10.00%) Video Conferencing
2 3 (7.50%) Analytical Skills
2 3 (7.50%) iPad
3 2 (5.00%) Device Driver
3 2 (5.00%) iPhone
3 2 (5.00%) Management Information System
3 2 (5.00%) NHS
3 2 (5.00%) RSA SecurID
4 1 (2.50%) Computer Science
4 1 (2.50%) Data Centre
4 1 (2.50%) Data Protection Act
4 1 (2.50%) Driving Licence
4 1 (2.50%) PDA
4 1 (2.50%) Smartphone
Operating Systems
1 29 (72.50%) Windows
2 8 (20.00%) Windows 7
3 7 (17.50%) Windows 10
4 5 (12.50%) Linux
5 3 (7.50%) Mac OS X
5 3 (7.50%) Windows Server
5 3 (7.50%) Windows Server 2008
5 3 (7.50%) Windows Server 2012
6 2 (5.00%) Android
6 2 (5.00%) Apple iOS
6 2 (5.00%) Mac OS
7 1 (2.50%) Unix
7 1 (2.50%) Windows 8
7 1 (2.50%) Windows Embedded Compact
Processes & Methodologies
1 8 (20.00%) ITIL
2 4 (10.00%) Project Management
3 3 (7.50%) Data Protection
3 3 (7.50%) Service Management
4 2 (5.00%) Change Management
4 2 (5.00%) Hardware Maintenance
4 2 (5.00%) Incident Management
4 2 (5.00%) Mobile Device Management
4 2 (5.00%) Performance Management
4 2 (5.00%) Security Management
4 2 (5.00%) Stakeholder Management
5 1 (2.50%) Disk Encryption
5 1 (2.50%) IT Audit
5 1 (2.50%) IT Strategy
5 1 (2.50%) Line Management
5 1 (2.50%) Proactive Management
5 1 (2.50%) Root Cause Analysis
5 1 (2.50%) SDLC
5 1 (2.50%) Software Licensing
5 1 (2.50%) Transition Management
Programming Languages
1 3 (7.50%) C
2 1 (2.50%) SQL
Qualifications
1 5 (12.50%) SC Cleared
1 5 (12.50%) Security Cleared
2 3 (7.50%) Degree
2 3 (7.50%) ITIL Certification
3 2 (5.00%) DBS Check
4 1 (2.50%) A+ Certification
4 1 (2.50%) CCNA
4 1 (2.50%) CCNP
4 1 (2.50%) Cisco Certification
4 1 (2.50%) Computer Science Degree
4 1 (2.50%) MCSA
4 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.50%) PMO
1 1 (2.50%) SLA
System Software
1 10 (25.00%) Active Directory
2 2 (5.00%) vSphere
2 2 (5.00%) XenApp
3 1 (2.50%) Terminal Services
Systems Management
1 1 (2.50%) DameWare
Vendors
1 15 (37.50%) Microsoft
2 7 (17.50%) Apple
3 4 (10.00%) HP
4 3 (7.50%) Citrix
5 2 (5.00%) Dell
5 2 (5.00%) Google
5 2 (5.00%) McAfee
5 2 (5.00%) VMware
6 1 (2.50%) Cisco
6 1 (2.50%) Dell KACE
6 1 (2.50%) SAP
6 1 (2.50%) ServiceNow
6 1 (2.50%) TOWER Software