Period
to 16 January 2018

The median contractor rate for an IT Support was £150 per day in advertised job vacancies in the East of England during the 6 months to 16 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
England > East of England
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 159 126 125
Rank change year-on-year -33 -1 -5
Contract jobs requiring an IT Support 35 55 69
As % of all contract IT jobs advertised in the East of England 0.73% 1.22% 1.34%
As % of the Job Titles category 0.77% 1.27% 1.40%
Number of daily rates quoted 20 20 26
East of England median daily rate £150 £189 £185
Median daily rate % change year-on-year -20.53% +2.03% +30.97%
10th Percentile £125 £104 £113
90th Percentile £246 £300 £275
England median daily rate £155 £160 £175
% change year-on-year -3.13% -8.57% +7.69%
Number of hourly rates quoted 7 15 33
East of England median hourly rate £17.50 £13.50 £15.00
Median hourly rate % change year-on-year +29.63% -10.00% +11.11%
10th Percentile £10.22 £10.63 £8.75
90th Percentile £49.79 £15.25 £23.25
England median hourly rate £13.50 £13.50 £13.50

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,529 4,322 4,913
% of contract IT jobs with a recognized job title 94.59% 95.62% 95.14%
Number of daily rates quoted 2,630 2,461 2,820
East of England median daily rate £413 £388 £390
Median daily rate % change year-on-year +6.45% -0.64% +4.00%
10th Percentile £213 £200 £206
90th Percentile £575 £538 £575
England median daily rate £450 £425 £415
% change year-on-year +5.88% +2.41% +3.75%
Number of hourly rates quoted 316 354 505
East of England median hourly rate £19.50 £20.00 £22.50
Median hourly rate % change year-on-year -2.50% -11.11% +12.50%
10th Percentile £10.81 £11.00 £10.50
90th Percentile £47.50 £47.50 £46.55
England median hourly rate £18.50 £18.29 £18.25
% change year-on-year +1.15% +0.22% +10.61%

IT Support
Job Vacancy Trend in the East of England

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support in the East of England

IT Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the East of England.

Contractor daily rate trend for IT Support in the East of England

IT Support
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing IT Support in the East of England over the 6 months to 16 January 2018.

Contractor daily rate histogram for IT Support in the East of England

IT Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the East of England.

Contractor hourly rate trend for IT Support in the East of England

IT Support
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing IT Support in the East of England over the 6 months to 16 January 2018.

Contractor hourly rate histogram for IT Support in the East of England

IT Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the East of England region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -21 13 £194 +55.00% 22
Bedfordshire - 8 £140 - 7
Hertfordshire -19 7 £190 +12.59% 25
Essex -10 6 £150 -40.00% 14
Suffolk +6 1 - - 6
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 16 January 2018, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring IT Support in the job title.

1 25 (71.43%) Windows
2 16 (45.71%) Microsoft
3 15 (42.86%) Microsoft Office
4 10 (28.57%) Active Directory
5 8 (22.86%) ITIL
6 7 (20.00%) Apple
7 6 (17.14%) Windows 7
7 6 (17.14%) Office 365
7 6 (17.14%) Windows 10
8 5 (14.29%) SC Cleared
8 5 (14.29%) Security Cleared
8 5 (14.29%) TCP/IP
9 4 (11.43%) HP
9 4 (11.43%) Linux
9 4 (11.43%) Project Management
9 4 (11.43%) Windows Server 2008
9 4 (11.43%) Windows Server
10 3 (8.57%) Windows Server 2012
10 3 (8.57%) Degree
10 3 (8.57%) Data Protection
10 3 (8.57%) iPad
10 3 (8.57%) Stakeholder Management
10 3 (8.57%) Telecoms
10 3 (8.57%) C
10 3 (8.57%) MS Exchange
10 3 (8.57%) LAN
10 3 (8.57%) VoIP
10 3 (8.57%) WAN
10 3 (8.57%) VPN
10 3 (8.57%) SLA

IT Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.57%) MS Exchange
2 2 (5.71%) SharePoint
2 2 (5.71%) Skype for Business
3 1 (2.86%) Exchange Server 2003
3 1 (2.86%) IIS
3 1 (2.86%) SharePoint 2013
Applications
1 15 (42.86%) Microsoft Office
2 2 (5.71%) Microsoft Excel
3 1 (2.86%) Acrobat
3 1 (2.86%) AutoCAD
Cloud Services
1 6 (17.14%) Office 365
2 2 (5.71%) Microsoft Azure
Communications & Networking
1 5 (14.29%) TCP/IP
2 3 (8.57%) LAN
2 3 (8.57%) VoIP
2 3 (8.57%) VPN
2 3 (8.57%) WAN
3 2 (5.71%) DHCP
3 2 (5.71%) DNS
3 2 (5.71%) Skype
3 2 (5.71%) WebEx
3 2 (5.71%) Wireless
4 1 (2.86%) Internet
General
1 3 (8.57%) Telecoms
2 1 (2.86%) Advertising
2 1 (2.86%) Law
2 1 (2.86%) Manufacturing
2 1 (2.86%) Pharmaceutical
2 1 (2.86%) Retail
Miscellaneous
1 3 (8.57%) iPad
2 2 (5.71%) Analytical Skills
2 2 (5.71%) Data Centre
2 2 (5.71%) iPhone
2 2 (5.71%) Management Information System
2 2 (5.71%) NHS
2 2 (5.71%) RSA SecurID
2 2 (5.71%) Video Conferencing
3 1 (2.86%) AS400
3 1 (2.86%) Computer Science
3 1 (2.86%) Data Protection Act
3 1 (2.86%) Driving Licence
3 1 (2.86%) PDA
3 1 (2.86%) Smartphone
Operating Systems
1 25 (71.43%) Windows
2 6 (17.14%) Windows 10
2 6 (17.14%) Windows 7
3 4 (11.43%) Linux
3 4 (11.43%) Windows Server
3 4 (11.43%) Windows Server 2008
4 3 (8.57%) Mac OS X
4 3 (8.57%) Windows Server 2012
5 2 (5.71%) Android
5 2 (5.71%) Apple iOS
5 2 (5.71%) Windows 8
6 1 (2.86%) Mac OS
6 1 (2.86%) Unix
6 1 (2.86%) Windows Embedded Compact
6 1 (2.86%) Windows Server 2003
6 1 (2.86%) Windows Vista
6 1 (2.86%) Windows XP
Processes & Methodologies
1 8 (22.86%) ITIL
2 4 (11.43%) Project Management
3 3 (8.57%) Data Protection
3 3 (8.57%) Stakeholder Management
4 2 (5.71%) Active Listening
4 2 (5.71%) Change Management
4 2 (5.71%) Hardware Maintenance
4 2 (5.71%) Information Security
4 2 (5.71%) Mobile Device Management
4 2 (5.71%) Performance Management
4 2 (5.71%) Security Management
4 2 (5.71%) Service Management
5 1 (2.86%) Cybersecurity
5 1 (2.86%) Disk Encryption
5 1 (2.86%) IT Audit
5 1 (2.86%) IT Strategy
5 1 (2.86%) Line Management
5 1 (2.86%) Proactive Management
5 1 (2.86%) Software Licensing
5 1 (2.86%) Transition Management
Programming Languages
1 3 (8.57%) C
2 1 (2.86%) SQL
Qualifications
1 5 (14.29%) SC Cleared
1 5 (14.29%) Security Cleared
2 3 (8.57%) Degree
2 3 (8.57%) ITIL Certification
3 2 (5.71%) DBS Check
4 1 (2.86%) A+ Certification
4 1 (2.86%) CCNA
4 1 (2.86%) CCNP
4 1 (2.86%) Cisco Certification
4 1 (2.86%) Computer Science Degree
4 1 (2.86%) MCSA
4 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 3 (8.57%) SLA
2 2 (5.71%) PMO
System Software
1 10 (28.57%) Active Directory
2 2 (5.71%) vSphere
2 2 (5.71%) XenApp
3 1 (2.86%) Terminal Services
Systems Management
1 1 (2.86%) DameWare
Vendors
1 16 (45.71%) Microsoft
2 7 (20.00%) Apple
3 4 (11.43%) HP
4 3 (8.57%) Citrix
5 2 (5.71%) Dell
5 2 (5.71%) Google
5 2 (5.71%) McAfee
5 2 (5.71%) VMware
6 1 (2.86%) Cisco
6 1 (2.86%) Dell KACE