Period
to 25 February 2018

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
Scotland > Glasgow
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 41 57 61
Rank change year-on-year +16 +4 +6
Contract jobs citing CRM 49 22 33
As % of all contract IT jobs advertised in Glasgow 4.19% 2.08% 2.27%
As % of the Processes & Methodologies category 4.87% 2.48% 2.84%
Number of daily rates quoted 43 14 23
Glasgow median daily rate £400 £363 £363
Median daily rate % change year-on-year +10.34% - +1.40%
10th Percentile £294 £313 £241
90th Percentile £521 £419 £438
Scotland median daily rate £400 £350 £356
% change year-on-year +14.29% -1.75% +1.79%
Number of hourly rates quoted 0 0 0
Glasgow median hourly rate - - -
Scotland median hourly rate - - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Contract vacancies with a requirement for process or methodology skills 1,007 886 1,162
As % of all contract IT jobs advertised in Glasgow 86.07% 83.58% 79.92%
Number of daily rates quoted 599 465 636
Glasgow median daily rate £375 £350 £350
Median daily rate % change year-on-year +7.14% - -6.67%
10th Percentile £261 £213 £206
90th Percentile £488 £475 £475
Scotland median daily rate £400 £375 £375
% change year-on-year +6.67% - -
Number of hourly rates quoted 28 14 11
Glasgow median hourly rate £24.00 £30.00 £32.50
Median hourly rate % change year-on-year -20.00% -7.69% +62.50%
10th Percentile £10.00 £10.50 £13.00
90th Percentile £36.50 £48.73 £36.25
Scotland median hourly rate £21.50 £19.50 £32.50
% change year-on-year +10.26% -40.00% +43.23%

CRM
Job Vacancy Trend in Glasgow

Job postings citing CRM as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for CRM in Glasgow

CRM
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Glasgow.

Contractor daily rate trend for CRM in Glasgow

CRM
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing CRM in Glasgow over the 6 months to 25 February 2018.

Contractor daily rate histogram for CRM in Glasgow

CRM
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Glasgow.

Contractor hourly rate trend for CRM in Glasgow

For the 6 months to 25 February 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region with a requirement for CRM.

1 15 (30.61%) Java
1 15 (30.61%) JIRA
1 15 (30.61%) Confluence
2 14 (28.57%) C#
2 14 (28.57%) Agile Software Development
3 13 (26.53%) Finance
3 13 (26.53%) User Acceptance Testing
4 12 (24.49%) Dynamics CRM
4 12 (24.49%) Test Automation
4 12 (24.49%) Regression Testing
4 12 (24.49%) User Experience
5 11 (22.45%) Appium
5 11 (22.45%) Jenkins
5 11 (22.45%) Zephyr
5 11 (22.45%) Scenario Testing
5 11 (22.45%) Retail
5 11 (22.45%) Eclipse
5 11 (22.45%) DSL
5 11 (22.45%) Apple iOS
5 11 (22.45%) Gherkin
5 11 (22.45%) Cucumber
5 11 (22.45%) Test Scripting
5 11 (22.45%) Selenium
6 10 (20.41%) JavaScript
6 10 (20.41%) .NET
7 9 (18.37%) Salesforce.com
7 9 (18.37%) SOA
8 8 (16.33%) Waterfall
8 8 (16.33%) Microsoft Azure
9 7 (14.29%) Business Analysis

CRM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (30.61%) Confluence
2 3 (6.12%) CMS
2 3 (6.12%) SharePoint
3 1 (2.04%) Oracle SOA Suite
3 1 (2.04%) SAS
Business Applications
1 12 (24.49%) Dynamics CRM
2 7 (14.29%) Salesforce.com CRM
3 4 (8.16%) Dynamics AX
4 3 (6.12%) Infor M3
5 2 (4.08%) Payment Gateway
5 2 (4.08%) SAP CRM
5 2 (4.08%) SAP IS-U
6 1 (2.04%) Dynamics NAV
Cloud Services
1 8 (16.33%) Microsoft Azure
2 2 (4.08%) SaaS
3 1 (2.04%) Dynamics 365
3 1 (2.04%) Oracle Service Cloud
Communications & Networking
1 11 (22.45%) DSL
2 1 (2.04%) VPN
Database & Business Intelligence
1 6 (12.24%) SQL Server
2 4 (8.16%) SQL Server Reporting Services
3 1 (2.04%) RDBMS
3 1 (2.04%) Relational Database
Development Applications
1 15 (30.61%) JIRA
2 11 (22.45%) Appium
2 11 (22.45%) Cucumber
2 11 (22.45%) Eclipse
2 11 (22.45%) Jenkins
2 11 (22.45%) Selenium
2 11 (22.45%) Zephyr
3 3 (6.12%) LoadRunner
General
1 13 (26.53%) Finance
2 11 (22.45%) Retail
3 2 (4.08%) Back Office
4 1 (2.04%) Marketing
Job Titles
1 12 (24.49%) Automation Tester
1 12 (24.49%) Tester
2 10 (20.41%) Developer
3 9 (18.37%) Analyst
3 9 (18.37%) Business Analyst
4 6 (12.24%) Architect
5 5 (10.20%) Project Manager
5 5 (10.20%) Salesforce Analyst
5 5 (10.20%) Salesforce Business Analyst
6 4 (8.16%) Dynamics AX Developer
6 4 (8.16%) Technical Architect
7 3 (6.12%) Consultant
7 3 (6.12%) CRM Manager
7 3 (6.12%) CRM Project Manager
7 3 (6.12%) Performance Engineer
7 3 (6.12%) SAP Consultant
8 2 (4.08%) .NET Architect
8 2 (4.08%) C# Architect
8 2 (4.08%) CRM Consultant
8 2 (4.08%) Microsoft Developer
Libraries, Frameworks & Software Standards
1 11 (22.45%) Gherkin
2 10 (20.41%) .NET
3 6 (12.24%) REST
4 5 (10.20%) CSS
4 5 (10.20%) HTML
5 3 (6.12%) J2EE
6 1 (2.04%) ASP.NET
6 1 (2.04%) Spring
6 1 (2.04%) Web Services
Miscellaneous
1 12 (24.49%) User Experience
2 1 (2.04%) Analytical Skills
2 1 (2.04%) CMDB
2 1 (2.04%) Greenfield Project
Operating Systems
1 11 (22.45%) Apple iOS
2 1 (2.04%) Linux
2 1 (2.04%) Red Hat Enterprise Linux
2 1 (2.04%) Unix
Processes & Methodologies
1 14 (28.57%) Agile Software Development
2 13 (26.53%) User Acceptance Testing
3 12 (24.49%) Regression Testing
3 12 (24.49%) Test Automation
4 11 (22.45%) Scenario Testing
4 11 (22.45%) Test Scripting
5 9 (18.37%) SOA
6 8 (16.33%) Waterfall
7 7 (14.29%) Business Analysis
7 7 (14.29%) User Stories
8 6 (12.24%) Analytics
8 6 (12.24%) Migration
8 6 (12.24%) Scrum
8 6 (12.24%) Stakeholder Management
9 5 (10.20%) Data Integration
9 5 (10.20%) Data Migration
9 5 (10.20%) ERP
9 5 (10.20%) SDLC
9 5 (10.20%) Systems Analysis
10 4 (8.16%) Project Management
Programming Languages
1 15 (30.61%) Java
2 14 (28.57%) C#
3 10 (20.41%) JavaScript
4 4 (8.16%) X++
5 3 (6.12%) SQL
6 1 (2.04%) PL/SQL
Qualifications
1 4 (8.16%) Degree
2 1 (2.04%) HND
2 1 (2.04%) ISEB
2 1 (2.04%) SC Cleared
2 1 (2.04%) Security Cleared
Quality Assurance & Compliance
1 1 (2.04%) Disclosure Scotland
1 1 (2.04%) GDPR
Systems Management
1 3 (6.12%) HP SiteScope
1 3 (6.12%) OpenView
Vendors
1 9 (18.37%) Salesforce.com
2 5 (10.20%) Microsoft
2 5 (10.20%) Oracle
3 3 (6.12%) HP
3 3 (6.12%) SAP
4 1 (2.04%) Red Hat