Period
to 13 December 2017

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 13 December 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
Scotland > Glasgow
6 months to
13 Dec 2017
Same period 2016 Same period 2015
Rank 47 53 63
Rank change year-on-year +6 +10 -10
Contract jobs citing CRM 49 32 37
As % of all contract IT jobs advertised in Glasgow 3.85% 2.80% 2.25%
As % of the Processes & Methodologies category 4.45% 3.34% 2.80%
Number of daily rates quoted 37 12 23
Glasgow median daily rate £400 £373 £363
Median daily rate % change year-on-year +7.38% +2.76% -3.97%
10th Percentile £300 £306 £211
90th Percentile £503 £425 £468
Scotland median daily rate £410 £350 £373
% change year-on-year +17.14% -6.04% -0.67%
Number of hourly rates quoted 0 2 1
Glasgow median hourly rate - £14.00 £12.50
Median hourly rate % change year-on-year - +12.00% -44.44%
Scotland median hourly rate - £14.00 £12.50
% change year-on-year - +12.00% -50.98%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Contract vacancies with a requirement for process or methodology skills 1102 958 1321
As % of all contract IT jobs advertised in Glasgow 86.50% 83.74% 80.21%
Number of daily rates quoted 618 487 705
Glasgow median daily rate £375 £350 £350
Median daily rate % change year-on-year +7.14% - -
10th Percentile £255 £213 £224
90th Percentile £506 £463 £475
Scotland median daily rate £390 £365 £375
% change year-on-year +6.85% -2.67% -
Number of hourly rates quoted 34 16 18
Glasgow median hourly rate £24.00 £24.50 £29.36
Median hourly rate % change year-on-year -2.04% -16.54% +43.20%
10th Percentile £10.83 £10.50 £12.35
90th Percentile £34.28 £47.88 £55.00
Scotland median hourly rate £24.00 £21.00 £23.35
% change year-on-year +14.29% -10.06% +3.78%

CRM
Job Vacancy Trend in Glasgow

Job postings citing CRM as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for CRM in Glasgow

CRM
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Glasgow.

Contractor daily rate trend for CRM in Glasgow

CRM
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing CRM in Glasgow over the 6 months to 13 December 2017.

Contractor daily rate histogram for CRM in Glasgow

CRM
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Glasgow.

Contractor hourly rate trend for CRM in Glasgow

For the 6 months to 13 December 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for CRM.

1 22 (44.90%) Agile Software Development
2 20 (40.82%) Dynamics CRM
3 17 (34.69%) Finance
4 16 (32.65%) C#
5 14 (28.57%) JavaScript
5 14 (28.57%) Microsoft
6 13 (26.53%) Salesforce.com
6 13 (26.53%) .NET
7 11 (22.45%) Business Analysis
8 10 (20.41%) Microsoft Azure
8 10 (20.41%) HTML
8 10 (20.41%) CSS
8 10 (20.41%) SOA
8 10 (20.41%) Stakeholder Management
9 9 (18.37%) Migration
9 9 (18.37%) SQL Server
9 9 (18.37%) Waterfall
9 9 (18.37%) User Stories
9 9 (18.37%) Salesforce.com CRM
10 8 (16.33%) Data Migration
11 7 (14.29%) Confluence
11 7 (14.29%) JIRA
11 7 (14.29%) Data Integration
11 7 (14.29%) ASP.NET
11 7 (14.29%) Project Management
11 7 (14.29%) Scrum
12 6 (12.24%) ERP
12 6 (12.24%) Systems Analysis
12 6 (12.24%) Analytics
12 6 (12.24%) SDLC

CRM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (14.29%) Confluence
2 4 (8.16%) CMS
3 3 (6.12%) SharePoint
3 3 (6.12%) Umbraco
4 2 (4.08%) Sitecore CMS
5 1 (2.04%) Oracle SOA Suite
5 1 (2.04%) SAS
Applications
1 1 (2.04%) Microsoft Excel
Business Applications
1 20 (40.82%) Dynamics CRM
2 9 (18.37%) Salesforce.com CRM
3 4 (8.16%) Dynamics AX
4 2 (4.08%) Oracle EBS
4 2 (4.08%) Oracle EBS R12
5 1 (2.04%) Dynamics NAV
5 1 (2.04%) FRx
5 1 (2.04%) Infor M3
5 1 (2.04%) SAP CRM
Cloud Services
1 10 (20.41%) Microsoft Azure
2 2 (4.08%) Azure Data Factory
2 2 (4.08%) Dynamics 365
2 2 (4.08%) IaaS
2 2 (4.08%) SaaS
Communications & Networking
1 1 (2.04%) CTI
Database & Business Intelligence
1 9 (18.37%) SQL Server
2 5 (10.20%) SQL Server Reporting Services
3 3 (6.12%) Power BI
4 1 (2.04%) Data Lake
4 1 (2.04%) RDBMS
4 1 (2.04%) Relational Database
4 1 (2.04%) SQL Server Analysis Services
4 1 (2.04%) SQL Server Integration Services
Development Applications
1 7 (14.29%) JIRA
2 4 (8.16%) Team Foundation Server
3 3 (6.12%) LoadRunner
4 1 (2.04%) Visual Studio
General
1 17 (34.69%) Finance
2 3 (6.12%) Banking
3 1 (2.04%) Legal
3 1 (2.04%) Manufacturing
3 1 (2.04%) Marketing
Job Titles
1 15 (30.61%) Analyst
2 14 (28.57%) Business Analyst
2 14 (28.57%) Developer
3 8 (16.33%) Salesforce Analyst
3 8 (16.33%) Salesforce Business Analyst
4 7 (14.29%) Architect
4 7 (14.29%) Project Manager
5 6 (12.24%) CRM Developer
6 5 (10.20%) CRM Manager
6 5 (10.20%) CRM Project Manager
7 4 (8.16%) Technical Architect
8 3 (6.12%) Dynamics AX Developer
8 3 (6.12%) Dynamics CRM Developer
8 3 (6.12%) Performance Engineer
8 3 (6.12%) Solutions Architect
9 2 (4.08%) .NET Architect
9 2 (4.08%) .NET Developer
9 2 (4.08%) .NET Technical Architect
9 2 (4.08%) C# Architect
9 2 (4.08%) Oracle Project Manager
Libraries, Frameworks & Software Standards
1 13 (26.53%) .NET
2 10 (20.41%) CSS
2 10 (20.41%) HTML
3 7 (14.29%) ASP.NET
4 5 (10.20%) REST
5 3 (6.12%) J2EE
6 2 (4.08%) AngularJS
6 2 (4.08%) HTML5
6 2 (4.08%) jQuery
6 2 (4.08%) KnockoutJS
6 2 (4.08%) RESTful
6 2 (4.08%) Web Services
6 2 (4.08%) XHTML
7 1 (2.04%) Spring
Miscellaneous
1 4 (8.16%) Enterprise Software
2 2 (4.08%) Analytical Skills
3 1 (2.04%) Greenfield Project
3 1 (2.04%) IVR
3 1 (2.04%) User Experience
Processes & Methodologies
1 22 (44.90%) Agile Software Development
2 11 (22.45%) Business Analysis
3 10 (20.41%) SOA
3 10 (20.41%) Stakeholder Management
4 9 (18.37%) Migration
4 9 (18.37%) User Stories
4 9 (18.37%) Waterfall
5 8 (16.33%) Data Migration
6 7 (14.29%) Data Integration
6 7 (14.29%) Project Management
6 7 (14.29%) Scrum
7 6 (12.24%) Analytics
7 6 (12.24%) ERP
7 6 (12.24%) SDLC
7 6 (12.24%) Systems Analysis
8 5 (10.20%) GAP Analysis
9 4 (8.16%) Business Process Mapping
9 4 (8.16%) Data Mapping
10 3 (6.12%) Performance Engineering
10 3 (6.12%) Performance Optimisation
Programming Languages
1 16 (32.65%) C#
2 14 (28.57%) JavaScript
3 4 (8.16%) Java
4 3 (6.12%) SQL
4 3 (6.12%) X++
5 1 (2.04%) PL/SQL
Qualifications
1 4 (8.16%) Degree
2 2 (4.08%) ISEB
Quality Assurance & Compliance
1 3 (6.12%) Disclosure Scotland
2 1 (2.04%) GDPR
Systems Management
1 3 (6.12%) HP SiteScope
1 3 (6.12%) OpenView
Vendors
1 14 (28.57%) Microsoft
2 13 (26.53%) Salesforce.com
3 4 (8.16%) Oracle
4 3 (6.12%) HP
5 2 (4.08%) Sitecore
6 1 (2.04%) Avaya
6 1 (2.04%) Genesys
6 1 (2.04%) SAP