Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
UK > Scotland
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 73 82 103
Rank change year-on-year +9 +21 -17
Contract jobs citing CRM 128 108 105
As % of all contract IT jobs advertised in Scotland 2.59% 2.49% 1.69%
As % of the Processes & Methodologies category 3.08% 2.98% 2.06%
Number of daily rates quoted 86 78 63
Scotland median daily rate £405 £346 £350
Median daily rate % change year-on-year +17.18% -1.25% -2.10%
10th Percentile £308 £289 £220
90th Percentile £461 £488 £523
UK median daily rate £425 £425 £413
% change year-on-year - +3.03% -2.94%
Number of hourly rates quoted 0 2 1
Scotland median hourly rate - £14.00 £12.50
Median hourly rate % change year-on-year - +12.00% -
UK median hourly rate £22.00 £23.50 £23.00
% change year-on-year -6.38% +2.17% +15.00%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process or methodology skills.

All Process and Methodology Skills
Scotland
Contract vacancies with a requirement for process or methodology skills 4160 3628 5098
As % of all contract IT jobs advertised in Scotland 84.09% 83.59% 82.19%
Number of daily rates quoted 2365 2124 2661
Scotland median daily rate £390 £360 £375
Median daily rate % change year-on-year +8.33% -4.00% -
10th Percentile £250 £250 £250
90th Percentile £538 £488 £500
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 104 87 106
Scotland median hourly rate £24.50 £21.00 £25.61
Median hourly rate % change year-on-year +16.67% -18.00% +17.75%
10th Percentile £13.00 £10.67 £12.35
90th Percentile £45.00 £43.00 £47.00
UK median hourly rate £23.32 £24.00 £22.50
% change year-on-year -2.83% +6.67% +18.42%

CRM
Job Vacancy Trend in Scotland

Job postings citing CRM as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for CRM in Scotland

CRM
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Scotland.

Contractor daily rate trend for CRM in Scotland

CRM
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing CRM in Scotland over the 6 months to 19 November 2017.

Contractor daily rate histogram for CRM in Scotland

CRM
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Scotland.

Contractor hourly rate trend for CRM in Scotland

CRM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Scotland region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +2 44 £400 +6.67% 3
West Lothian +1 35 £415 +27.69% 1
Edinburgh -21 34 £400 +23.08% 2
Renfrewshire +41 2 £375 +30.89%
Dundee - 2 £313 - 3
Scottish Borders +3 1 - - 1
West Dunbartonshire - 1 - -
Aberdeen - 1 £150 -
CRM
UK

For the 6 months to 19 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for CRM.

1 55 (42.97%) Agile Software Development
2 33 (25.78%) Dynamics CRM
2 33 (25.78%) Java
3 31 (24.22%) SOA
4 29 (22.66%) Microsoft
5 28 (21.88%) Waterfall
6 27 (21.09%) OpenView
6 27 (21.09%) HP
6 27 (21.09%) LoadRunner
6 27 (21.09%) J2EE
6 27 (21.09%) HP SiteScope
7 26 (20.31%) Non-Functional Testing
7 26 (20.31%) Performance Engineering
7 26 (20.31%) Performance Testing
8 23 (17.97%) Stakeholder Management
8 23 (17.97%) Continuous Integration
9 22 (17.19%) Finance
10 21 (16.41%) JavaScript
11 19 (14.84%) Project Management
11 19 (14.84%) HTML
12 18 (14.06%) C#
13 17 (13.28%) CSS
14 16 (12.50%) .NET
14 16 (12.50%) Salesforce.com
15 15 (11.72%) Business Analysis
16 13 (10.16%) SQL Server
17 11 (8.59%) ASP.NET
17 11 (8.59%) Project Planning
18 10 (7.81%) Microsoft Azure
18 10 (7.81%) Systems Analysis

CRM
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.03%) SharePoint
2 7 (5.47%) Confluence
3 5 (3.91%) CMS
4 4 (3.13%) Umbraco
5 3 (2.34%) Sitecore CMS
6 2 (1.56%) BizTalk Server
7 1 (0.78%) Jadu
7 1 (0.78%) Skype for Business
Applications
1 3 (2.34%) Microsoft Excel
1 3 (2.34%) Microsoft Office
2 2 (1.56%) MS Visio
Business Applications
1 33 (25.78%) Dynamics CRM
2 9 (7.03%) Salesforce.com CRM
3 4 (3.13%) assyst
4 3 (2.34%) Dynamics AX
5 2 (1.56%) Oracle EBS
5 2 (1.56%) Oracle EBS R12
6 1 (0.78%) FRx
6 1 (0.78%) Infor M3
6 1 (0.78%) Oracle CRM
6 1 (0.78%) SAP CRM
Cloud Services
1 10 (7.81%) Microsoft Azure
2 5 (3.91%) IaaS
3 4 (3.13%) Dynamics 365
3 4 (3.13%) Office 365
4 3 (2.34%) SaaS
5 2 (1.56%) Azure Active Directory
5 2 (1.56%) Azure Data Factory
5 2 (1.56%) PaaS
6 1 (0.78%) OneDrive
6 1 (0.78%) Oracle CX
6 1 (0.78%) Yammer
Communications & Networking
1 3 (2.34%) CTI
2 2 (1.56%) Internet
2 2 (1.56%) VPLS
3 1 (0.78%) Cisco IOS
3 1 (0.78%) Skype
3 1 (0.78%) VPN
Database & Business Intelligence
1 13 (10.16%) SQL Server
2 5 (3.91%) SQL Server Reporting Services
3 3 (2.34%) Power BI
3 3 (2.34%) SAP BW
3 3 (2.34%) SQL Server Integration Services
4 2 (1.56%) Data Warehouse
4 2 (1.56%) Oracle Database
4 2 (1.56%) Oracle Database 10g
4 2 (1.56%) Oracle Reports
4 2 (1.56%) Redis
4 2 (1.56%) SQL Server 2012
5 1 (0.78%) Azure SQL Database
5 1 (0.78%) Data Lake
5 1 (0.78%) MySQL
5 1 (0.78%) NoSQL
5 1 (0.78%) Relational Database
5 1 (0.78%) SQL Server Analysis Services
Development Applications
1 27 (21.09%) LoadRunner
2 8 (6.25%) JIRA
3 7 (5.47%) Team Foundation Server
4 6 (4.69%) Cucumber
5 5 (3.91%) Jenkins
6 4 (3.13%) Visual Studio
7 3 (2.34%) Bower
7 3 (2.34%) Grunt
7 3 (2.34%) gulp
7 3 (2.34%) Jasmine
7 3 (2.34%) jspm
7 3 (2.34%) Maven
7 3 (2.34%) Selenium
8 1 (0.78%) Zephyr
General
1 22 (17.19%) Finance
2 6 (4.69%) Banking
3 5 (3.91%) Billing
4 1 (0.78%) Back Office
4 1 (0.78%) Law
4 1 (0.78%) Legal
4 1 (0.78%) Manufacturing
4 1 (0.78%) Marketing
4 1 (0.78%) Multimedia
4 1 (0.78%) Telecoms
Job Titles
1 33 (25.78%) Analyst
2 29 (22.66%) Developer
3 25 (19.53%) Business Analyst
3 25 (19.53%) Tester
4 24 (18.75%) Performance Tester
5 20 (15.63%) Project Manager
6 17 (13.28%) Senior Performance Tester
6 17 (13.28%) Senior Tester
7 11 (8.59%) CRM Developer
7 11 (8.59%) CRM Manager
8 10 (7.81%) CRM Project Manager
9 9 (7.03%) CRM Analyst
10 8 (6.25%) Salesforce Analyst
10 8 (6.25%) Salesforce Business Analyst
11 7 (5.47%) Dynamics CRM Developer
12 6 (4.69%) CRM Business Analyst
12 6 (4.69%) Front End Developer (Client-Side Developer)
13 5 (3.91%) .NET Developer
13 5 (3.91%) Architect
13 5 (3.91%) Consultant
Libraries, Frameworks & Software Standards
1 27 (21.09%) J2EE
2 19 (14.84%) HTML
3 17 (13.28%) CSS
4 16 (12.50%) .NET
5 11 (8.59%) ASP.NET
6 8 (6.25%) AngularJS
7 6 (4.69%) jQuery
8 5 (3.91%) KnockoutJS
8 5 (3.91%) RESTful
8 5 (3.91%) Spring
9 4 (3.13%) JSON
10 3 (2.34%) Aurelia
10 3 (2.34%) LESS
10 3 (2.34%) RabbitMQ
10 3 (2.34%) React
10 3 (2.34%) REST
10 3 (2.34%) Sass
10 3 (2.34%) Spring MVC
10 3 (2.34%) Web Services
10 3 (2.34%) XML
Miscellaneous
1 8 (6.25%) Enterprise Software
2 5 (3.91%) Analytical Skills
2 5 (3.91%) Greenfield Project
3 2 (1.56%) Algorithms
3 2 (1.56%) N-Tier
3 2 (1.56%) Smartphone
4 1 (0.78%) Blog
4 1 (0.78%) FMCG
4 1 (0.78%) IVR
4 1 (0.78%) Management Information System
4 1 (0.78%) Mobile App
Operating Systems
1 3 (2.34%) Windows
2 2 (1.56%) Windows 10
2 2 (1.56%) Windows 7
3 1 (0.78%) Android
3 1 (0.78%) Windows Server
3 1 (0.78%) Windows Server 2008
Processes & Methodologies
1 55 (42.97%) Agile Software Development
2 31 (24.22%) SOA
3 28 (21.88%) Waterfall
4 26 (20.31%) Non-Functional Testing
4 26 (20.31%) Performance Engineering
4 26 (20.31%) Performance Testing
5 23 (17.97%) Continuous Integration
5 23 (17.97%) Stakeholder Management
6 19 (14.84%) Project Management
7 15 (11.72%) Business Analysis
8 11 (8.59%) Project Planning
9 10 (7.81%) Migration
9 10 (7.81%) SDLC
9 10 (7.81%) Systems Analysis
10 9 (7.03%) Data Migration
10 9 (7.03%) MVC
10 9 (7.03%) Test Automation
11 8 (6.25%) Requirements Management
11 8 (6.25%) Scrum
11 8 (6.25%) TDD
Programming Languages
1 33 (25.78%) Java
2 21 (16.41%) JavaScript
3 18 (14.06%) C#
4 6 (4.69%) SQL
5 3 (2.34%) ES6
6 2 (1.56%) PL/SQL
6 2 (1.56%) T-SQL
6 2 (1.56%) X++
6 2 (1.56%) XPath
7 1 (0.78%) C
7 1 (0.78%) PHP
7 1 (0.78%) PowerShell
Qualifications
1 9 (7.03%) Degree
2 4 (3.13%) ISEB
2 4 (3.13%) Microsoft Certification
3 2 (1.56%) CCNA
3 2 (1.56%) Cisco Certification
3 2 (1.56%) MCSD
3 2 (1.56%) Security Cleared
4 1 (0.78%) CTC Cleared
4 1 (0.78%) ITIL Certification
4 1 (0.78%) PMI Certification
4 1 (0.78%) PMP
Quality Assurance & Compliance
1 7 (5.47%) Disclosure Scotland
2 2 (1.56%) QA
System Software
1 6 (4.69%) Active Directory
Systems Management
1 27 (21.09%) HP SiteScope
1 27 (21.09%) OpenView
2 1 (0.78%) SCCM
Vendors
1 29 (22.66%) Microsoft
2 27 (21.09%) HP
3 16 (12.50%) Salesforce.com
4 10 (7.81%) Oracle
5 6 (4.69%) SAP
6 4 (3.13%) Avaya
7 3 (2.34%) Cisco
7 3 (2.34%) Sitecore
8 2 (1.56%) Siebel
9 1 (0.78%) Genesys
9 1 (0.78%) Lagan
9 1 (0.78%) PeopleSoft