Period
to 17 January 2019

The median contractor rate for a Support Analyst was £160 per day in advertised job vacancies in Glasgow during the 6 months to 17 January 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
Scotland > Glasgow
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 84 73 57
Rank change year-on-year -11 -16 +16
Contract jobs requiring a Support Analyst 25 20 24
As % of all contract IT jobs advertised in Glasgow 1.59% 1.73% 2.24%
As % of the Job Titles category 1.67% 1.79% 2.36%
Number of daily rates quoted 14 6 15
Glasgow median daily rate £160 £170 £135
Median daily rate % change year-on-year -5.88% +25.93% -21.74%
10th Percentile £120 £116 £109
90th Percentile £338 £220 £323
Scotland median daily rate £140 £188 £135
% change year-on-year -25.33% +38.89% -3.57%
Number of hourly rates quoted 4 5 7
Glasgow median hourly rate £12.50 £13.65 £15.89
Median hourly rate % change year-on-year -8.42% -14.10% -
10th Percentile £12.25 £10.59 £9.15
90th Percentile £17.13 £20.40 £17.28
Scotland median hourly rate £12.50 £17.93 £15.50
% change year-on-year -30.28% +15.68% +29.17%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Glasgow
Contract vacancies in Glasgow with a recognized job title 1,500 1,116 1,016
% of contract IT jobs with a recognized job title 95.54% 96.29% 94.78%
Number of daily rates quoted 919 638 514
Glasgow median daily rate £400 £375 £350
Median daily rate % change year-on-year +6.67% +7.14% -
10th Percentile £238 £224 £189
90th Percentile £538 £500 £463
Scotland median daily rate £405 £388 £363
% change year-on-year +4.52% +6.90% -3.33%
Number of hourly rates quoted 31 36 32
Glasgow median hourly rate £19.00 £20.00 £16.20
Median hourly rate % change year-on-year -5.00% +23.49% -35.22%
10th Percentile £11.17 £10.00 £10.00
90th Percentile £43.75 £33.75 £44.08
Scotland median hourly rate £19.00 £19.00 £17.32
% change year-on-year - +9.70% -17.52%

Support Analyst
Job Vacancy Trend in Glasgow

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Support Analyst in Glasgow

Support Analyst
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Glasgow.

Contractor daily rate trend for Support Analyst in Glasgow

Support Analyst
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing Support Analyst in Glasgow over the 6 months to 17 January 2019.

Contractor daily rate histogram for Support Analyst in Glasgow

Support Analyst
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Glasgow.

Contractor hourly rate trend for Support Analyst in Glasgow

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 17 January 2019, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region featuring Support Analyst in the job title.

1 22 (88.00%) Windows
2 16 (64.00%) Active Directory
3 12 (48.00%) Microsoft
4 11 (44.00%) Windows Server
5 10 (40.00%) Windows Server 2008
5 10 (40.00%) Office 365
6 9 (36.00%) Windows Server 2012
6 9 (36.00%) Windows 10
6 9 (36.00%) ITIL
7 7 (28.00%) VMware
7 7 (28.00%) SCCM
7 7 (28.00%) SLA
7 7 (28.00%) Windows 7
8 6 (24.00%) VMware Infrastructure
8 6 (24.00%) Android
8 6 (24.00%) SharePoint
9 5 (20.00%) VPN
9 5 (20.00%) SQL Server
9 5 (20.00%) Microsoft Office
9 5 (20.00%) Microsoft Azure
9 5 (20.00%) Skype
9 5 (20.00%) OneDrive
10 4 (16.00%) Windows 8
10 4 (16.00%) Apple iOS
10 4 (16.00%) Microsoft Certification
11 3 (12.00%) Telecoms
11 3 (12.00%) Dynamics CRM
11 3 (12.00%) Incident Management
11 3 (12.00%) Microsoft Virtual Server
11 3 (12.00%) MCP

Support Analyst Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (24.00%) SharePoint
2 3 (12.00%) Exchange Server 2010
2 3 (12.00%) MS Exchange
3 2 (8.00%) Exchange Server 2013
3 2 (8.00%) Skype for Business
Applications
1 5 (20.00%) Microsoft Office
2 1 (4.00%) Microsoft Excel
2 1 (4.00%) Microsoft PowerPoint
Business Applications
1 3 (12.00%) Dynamics CRM
Cloud Services
1 10 (40.00%) Office 365
2 5 (20.00%) Microsoft Azure
2 5 (20.00%) OneDrive
3 2 (8.00%) Virtual Private Cloud
3 2 (8.00%) Yammer
4 1 (4.00%) Cloud Computing
Communications & Networking
1 5 (20.00%) Skype
1 5 (20.00%) VPN
2 3 (12.00%) DHCP
2 3 (12.00%) DNS
2 3 (12.00%) Remote Desktop
3 1 (4.00%) TCP/IP
3 1 (4.00%) Unified Communications
Database & Business Intelligence
1 5 (20.00%) SQL Server
2 3 (12.00%) SQL Server 2012
2 3 (12.00%) SQL Server 2016
3 1 (4.00%) Azure SQL Database
Development Applications
1 1 (4.00%) Hudson
General
1 3 (12.00%) Telecoms
2 1 (4.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (4.00%) Software Packaging
Miscellaneous
1 3 (12.00%) Driving Licence
1 3 (12.00%) FMCG
2 2 (8.00%) Fat Client
2 2 (8.00%) Public Cloud
2 2 (8.00%) Thin Client
3 1 (4.00%) Hybrid Cloud
3 1 (4.00%) iPad
3 1 (4.00%) iPhone
Operating Systems
1 22 (88.00%) Windows
2 11 (44.00%) Windows Server
3 10 (40.00%) Windows Server 2008
4 9 (36.00%) Windows 10
4 9 (36.00%) Windows Server 2012
5 7 (28.00%) Windows 7
6 6 (24.00%) Android
7 4 (16.00%) Apple iOS
7 4 (16.00%) Windows 8
8 1 (4.00%) Windows Vista
Processes & Methodologies
1 9 (36.00%) ITIL
2 3 (12.00%) Antivirus Management
2 3 (12.00%) CRM
2 3 (12.00%) ERP
2 3 (12.00%) Incident Management
2 3 (12.00%) Mentoring
2 3 (12.00%) Mobile Device Management
2 3 (12.00%) Patch Management
3 2 (8.00%) Data Protection
3 2 (8.00%) Knowledge Management
3 2 (8.00%) Proactive Monitoring
3 2 (8.00%) Server Management
3 2 (8.00%) Server Monitoring
3 2 (8.00%) Storage Management
4 1 (4.00%) Agile Software Development
4 1 (4.00%) Desktop Virtualisation
4 1 (4.00%) Migration
4 1 (4.00%) Problem-Solving
4 1 (4.00%) Service Management
Programming Languages
1 3 (12.00%) PowerShell
2 1 (4.00%) SQL
Qualifications
1 4 (16.00%) Microsoft Certification
2 3 (12.00%) MCP
3 2 (8.00%) CCA
3 2 (8.00%) CCEA
3 2 (8.00%) Citrix Certification
3 2 (8.00%) ITIL Certification
3 2 (8.00%) MCITP
3 2 (8.00%) MCSE
3 2 (8.00%) VCAP
3 2 (8.00%) VCP4
3 2 (8.00%) VMware Certified Professional (VCP)
4 1 (4.00%) HNC
Quality Assurance & Compliance
1 7 (28.00%) SLA
2 2 (8.00%) Disclosure Scotland
System Software
1 16 (64.00%) Active Directory
2 6 (24.00%) VMware Infrastructure
3 3 (12.00%) Microsoft Virtual Server
3 3 (12.00%) Virtual Servers
4 2 (8.00%) Hyper-V
4 2 (8.00%) Terminal Services
4 2 (8.00%) Virtual Machines
5 1 (4.00%) VMware Server
5 1 (4.00%) VMware Workstation
Systems Management
1 7 (28.00%) SCCM
2 2 (8.00%) Microsoft Intune
Vendors
1 12 (48.00%) Microsoft
2 7 (28.00%) VMware
3 2 (8.00%) Cisco
3 2 (8.00%) HP
4 1 (4.00%) Apple
4 1 (4.00%) Symantec