Period
to 16 October 2018

The median contractor rate for a Support Analyst was £120 per day in advertised job vacancies in Glasgow during the 6 months to 16 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
Scotland > Glasgow
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 95 67 73
Rank change year-on-year -28 +6 +5
Contract jobs requiring a Support Analyst 17 33 16
As % of all contract IT jobs advertised in Glasgow 1.01% 2.45% 1.28%
As % of the Job Titles category 1.05% 2.55% 1.35%
Number of daily rates quoted 11 8 10
Glasgow median daily rate £120 £146 £325
Median daily rate % change year-on-year -17.95% -55.00% +85.71%
10th Percentile £108 £108 £123
90th Percentile £133 £254 £419
Scotland median daily rate £132 £156 £175
% change year-on-year -15.84% -10.71% +2.34%
Number of hourly rates quoted 1 6 5
Glasgow median hourly rate £18.00 £13.58 £9.50
Median hourly rate % change year-on-year +32.60% +42.89% -21.49%
10th Percentile £17.00 £10.61 £9.10
90th Percentile £19.00 £22.25 £14.35
Scotland median hourly rate £18.00 £14.75 £9.75
% change year-on-year +22.03% +51.28% -19.42%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Glasgow
Contract vacancies in Glasgow with a recognized job title 1,612 1,293 1,181
% of contract IT jobs with a recognized job title 95.78% 96.13% 94.78%
Number of daily rates quoted 921 675 647
Glasgow median daily rate £400 £375 £350
Median daily rate % change year-on-year +6.67% +7.14% -
10th Percentile £256 £252 £213
90th Percentile £538 £500 £475
Scotland median daily rate £400 £388 £360
% change year-on-year +3.23% +7.64% -0.07%
Number of hourly rates quoted 36 47 22
Glasgow median hourly rate £17.75 £22.50 £14.00
Median hourly rate % change year-on-year -21.11% +60.71% -44.00%
10th Percentile £10.75 £10.30 £9.33
90th Percentile £35.13 £41.10 £42.73
Scotland median hourly rate £17.50 £22.00 £19.50
% change year-on-year -20.45% +12.82% -2.50%

Support Analyst
Job Vacancy Trend in Glasgow

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Support Analyst in Glasgow

Support Analyst
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Glasgow.

Contractor daily rate trend for Support Analyst in Glasgow

Support Analyst
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Glasgow.

Contractor hourly rate trend for Support Analyst in Glasgow

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 16 October 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region featuring Support Analyst in the job title.

1 16 (94.12%) Windows
2 13 (76.47%) Active Directory
3 8 (47.06%) Windows 10
3 8 (47.06%) Windows Server
4 7 (41.18%) SCCM
4 7 (41.18%) ITIL
5 6 (35.29%) Office 365
6 5 (29.41%) Disclosure Scotland
6 5 (29.41%) Windows Server 2008
6 5 (29.41%) Apple iOS
7 4 (23.53%) Windows Server 2012
7 4 (23.53%) Android
7 4 (23.53%) Microsoft Office
7 4 (23.53%) Remote Desktop
8 3 (17.65%) Driving Licence
8 3 (17.65%) MS Exchange
8 3 (17.65%) Microsoft
8 3 (17.65%) PowerShell
8 3 (17.65%) Exchange Server 2010
8 3 (17.65%) Windows 7
9 2 (11.76%) Incident Management
9 2 (11.76%) VMware
9 2 (11.76%) Fat Client
9 2 (11.76%) Cisco
9 2 (11.76%) VPN
9 2 (11.76%) DNS
9 2 (11.76%) HP
9 2 (11.76%) Microsoft Certification
9 2 (11.76%) ITIL Certification
9 2 (11.76%) DHCP

Support Analyst Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (17.65%) Exchange Server 2010
1 3 (17.65%) MS Exchange
2 1 (5.88%) Exchange Server 2013
Applications
1 4 (23.53%) Microsoft Office
Cloud Services
1 6 (35.29%) Office 365
Communications & Networking
1 4 (23.53%) Remote Desktop
2 2 (11.76%) DHCP
2 2 (11.76%) DNS
2 2 (11.76%) VPN
3 1 (5.88%) TCP/IP
General
1 1 (5.88%) Finance
Miscellaneous
1 3 (17.65%) Driving Licence
2 2 (11.76%) Fat Client
2 2 (11.76%) Thin Client
3 1 (5.88%) iPad
3 1 (5.88%) iPhone
Operating Systems
1 16 (94.12%) Windows
2 8 (47.06%) Windows 10
2 8 (47.06%) Windows Server
3 5 (29.41%) Apple iOS
3 5 (29.41%) Windows Server 2008
4 4 (23.53%) Android
4 4 (23.53%) Windows Server 2012
5 3 (17.65%) Windows 7
6 1 (5.88%) Unix
6 1 (5.88%) Windows 8
Processes & Methodologies
1 7 (41.18%) ITIL
2 2 (11.76%) Incident Management
3 1 (5.88%) Data Protection
3 1 (5.88%) Decision-Making
3 1 (5.88%) Facilities Management
3 1 (5.88%) ITIL V3
3 1 (5.88%) Line Management
3 1 (5.88%) Migration
3 1 (5.88%) Patch Management
3 1 (5.88%) Service Delivery
3 1 (5.88%) Service Desk Management
Programming Languages
1 3 (17.65%) PowerShell
2 2 (11.76%) SQL
3 1 (5.88%) Shell Script
Qualifications
1 2 (11.76%) ITIL Certification
1 2 (11.76%) MCP
1 2 (11.76%) Microsoft Certification
2 1 (5.88%) Degree
Quality Assurance & Compliance
1 5 (29.41%) Disclosure Scotland
2 1 (5.88%) SLA
System Software
1 13 (76.47%) Active Directory
2 2 (11.76%) Terminal Services
3 1 (5.88%) VMware Infrastructure
3 1 (5.88%) VMware Server
3 1 (5.88%) VMware Workstation
Systems Management
1 7 (41.18%) SCCM
Vendors
1 3 (17.65%) Microsoft
2 2 (11.76%) Cisco
2 2 (11.76%) HP
2 2 (11.76%) VMware
3 1 (5.88%) Apple
3 1 (5.88%) Symantec