Period
to 18 November 2017

The median contractor rate for a Support Analyst was £130 per day in advertised job vacancies in Glasgow during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
Scotland > Glasgow
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 61 66 77
Rank change year-on-year +5 +11 -9
Contract jobs requiring a Support Analyst 31 20 23
As % of all contract IT jobs advertised in Glasgow 2.39% 1.78% 1.34%
As % of the Job Titles category 2.47% 1.88% 1.40%
Number of daily rates quoted 7 13 17
Glasgow median daily rate £130 £300 £175
Median daily rate % change year-on-year -56.67% +71.43% +1.45%
10th Percentile £107 £106 £140
90th Percentile £255 £419 £438
Scotland median daily rate £156 £175 £170
% change year-on-year -10.71% +2.94% -1.45%
Number of hourly rates quoted 6 6 0
Glasgow median hourly rate £13.58 £9.50 -
Median hourly rate % change year-on-year +42.89% - -
Scotland median hourly rate £15.50 £9.75 £12.00
% change year-on-year +58.97% -18.75% -30.43%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Glasgow
Contract vacancies in Glasgow with a recognized job title 1253 1062 1639
% of contract IT jobs with a recognized job title 96.53% 94.57% 95.57%
Number of daily rates quoted 660 569 853
Glasgow median daily rate £375 £350 £350
Median daily rate % change year-on-year +7.14% - -
10th Percentile £250 £213 £223
90th Percentile £500 £475 £475
Scotland median daily rate £388 £360 £365
% change year-on-year +7.64% -1.37% -2.67%
Number of hourly rates quoted 48 27 30
Glasgow median hourly rate £19.50 £13.38 £30.58
Median hourly rate % change year-on-year +45.74% -56.24% +85.30%
10th Percentile £10.35 £9.25 £13.00
90th Percentile £36.50 £41.35 £56.75
Scotland median hourly rate £20.21 £16.50 £23.35
% change year-on-year +22.48% -29.34% +33.43%

Support Analyst
Job Vacancy Trend in Glasgow

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Support Analyst in Glasgow

Support Analyst
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Glasgow.

Contractor daily rate trend for Support Analyst in Glasgow

Support Analyst
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Glasgow.

Contractor hourly rate trend for Support Analyst in Glasgow

Support Analyst
Contractor Hourly Rate Histogram in Glasgow

The hourly rate distribution of IT jobs citing Support Analyst in Glasgow over the 6 months to 18 November 2017.

Contractor hourly rate histogram for Support Analyst in Glasgow

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 18 November 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region featuring Support Analyst in the job title.

1 19 (61.29%) Windows
2 14 (45.16%) Microsoft
3 13 (41.94%) Active Directory
4 9 (29.03%) ITIL
5 8 (25.81%) Microsoft Office
6 6 (19.35%) DHCP
6 6 (19.35%) DNS
6 6 (19.35%) Windows 7
7 5 (16.13%) Office 365
7 5 (16.13%) Exchange Server 2013
7 5 (16.13%) Windows XP
7 5 (16.13%) MS Visio
7 5 (16.13%) Oracle
7 5 (16.13%) Validation
8 4 (12.90%) SharePoint
8 4 (12.90%) SLA
8 4 (12.90%) Analytical Skills
8 4 (12.90%) Skype
8 4 (12.90%) ITIL Foundation Certificate
8 4 (12.90%) Windows Server
8 4 (12.90%) Skype for Business
8 4 (12.90%) Windows Server 2008
9 3 (9.68%) Security Cleared
9 3 (9.68%) MS Exchange
9 3 (9.68%) Broadband
9 3 (9.68%) Unix
9 3 (9.68%) PL/SQL
9 3 (9.68%) SQL
10 2 (6.45%) Service Delivery
10 2 (6.45%) Windows Server 2003

Support Analyst Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (16.13%) Exchange Server 2013
2 4 (12.90%) SharePoint
2 4 (12.90%) Skype for Business
3 3 (9.68%) MS Exchange
Applications
1 8 (25.81%) Microsoft Office
2 5 (16.13%) MS Visio
3 1 (3.23%) Microsoft Excel
Cloud Services
1 5 (16.13%) Office 365
2 1 (3.23%) Azure Active Directory
2 1 (3.23%) Microsoft Azure
2 1 (3.23%) OneDrive
Communications & Networking
1 6 (19.35%) DHCP
1 6 (19.35%) DNS
2 4 (12.90%) Skype
3 3 (9.68%) Broadband
4 2 (6.45%) Remote Desktop
4 2 (6.45%) TCP/IP
5 1 (3.23%) Intranet
5 1 (3.23%) LAN
5 1 (3.23%) VPN
5 1 (3.23%) Wireless
Database & Business Intelligence
1 2 (6.45%) Oracle Database
1 2 (6.45%) SQL Server
General
1 2 (6.45%) Telecoms
2 1 (3.23%) Manufacturing
2 1 (3.23%) Multimedia
Miscellaneous
1 4 (12.90%) Analytical Skills
2 1 (3.23%) Computer Science
2 1 (3.23%) Driving Licence
2 1 (3.23%) Management Information System
2 1 (3.23%) Video Conferencing
Operating Systems
1 19 (61.29%) Windows
2 6 (19.35%) Windows 7
3 5 (16.13%) Windows XP
4 4 (12.90%) Windows Server
4 4 (12.90%) Windows Server 2008
5 3 (9.68%) Unix
6 2 (6.45%) Android
6 2 (6.45%) Apple iOS
6 2 (6.45%) Windows 8
6 2 (6.45%) Windows Server 2003
7 1 (3.23%) Windows 10
7 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 9 (29.03%) ITIL
2 5 (16.13%) Validation
3 2 (6.45%) Coaching
3 2 (6.45%) ITIL V3
3 2 (6.45%) Migration
3 2 (6.45%) Service Delivery
3 2 (6.45%) System Testing
4 1 (3.23%) Asset Management
4 1 (3.23%) Change Management
4 1 (3.23%) Continuous Improvement
4 1 (3.23%) Customer Requirements
4 1 (3.23%) Defect Management
4 1 (3.23%) Human Resource Management
4 1 (3.23%) Knowledge Management
4 1 (3.23%) Performance Measurement
4 1 (3.23%) PRINCE2
4 1 (3.23%) Project Management
4 1 (3.23%) Stakeholder Engagement
4 1 (3.23%) Supplier Management
4 1 (3.23%) User Acceptance Testing
Programming Languages
1 3 (9.68%) PL/SQL
1 3 (9.68%) SQL
2 2 (6.45%) PowerShell
3 1 (3.23%) VB
Qualifications
1 4 (12.90%) ITIL Foundation Certificate
2 3 (9.68%) Security Cleared
3 2 (6.45%) Microsoft Certification
3 2 (6.45%) SC Cleared
4 1 (3.23%) CISSP
4 1 (3.23%) Computer Science Degree
4 1 (3.23%) Degree
4 1 (3.23%) ECDL
4 1 (3.23%) HNC
4 1 (3.23%) MCP
4 1 (3.23%) MCSA
4 1 (3.23%) MCSE
4 1 (3.23%) MCTS
4 1 (3.23%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (12.90%) SLA
2 1 (3.23%) Disclosure Scotland
System Software
1 13 (41.94%) Active Directory
2 1 (3.23%) Terminal Services
2 1 (3.23%) XenApp
Systems Management
1 2 (6.45%) SCCM
2 1 (3.23%) Microsoft Intune
Vendors
1 14 (45.16%) Microsoft
2 5 (16.13%) Oracle
3 2 (6.45%) Citrix
4 1 (3.23%) Altiris
4 1 (3.23%) Apple
4 1 (3.23%) SAP
4 1 (3.23%) ServiceNow
4 1 (3.23%) VMware
4 1 (3.23%) Workday