Support Analyst Job Trends in Glasgow

Support Analyst
Scotland > Glasgow

The median Support Analyst salary in Glasgow is £30,000 per year, according to job vacancies posted during the 6 months leading to 10 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Mar 2026
Same period 2025 Same period 2024
Rank 33 47 169
Rank change year-on-year +14 +122 -74
Permanent jobs requiring a Support Analyst 24 11 23
As % of all permanent jobs in Glasgow 3.02% 2.16% 0.89%
As % of the Job Titles category 3.25% 2.30% 0.91%
Number of salaries quoted 7 7 23
10th Percentile - - £29,200
25th Percentile - £21,500 £32,500
Median annual salary (50th Percentile) £30,000 £28,000 £40,000
Median % change year-on-year +7.14% -30.00% +33.33%
75th Percentile - £38,875 £52,500
90th Percentile £36,000 £39,000 -
Scotland median annual salary £30,686 £35,000 £42,500
% change year-on-year -12.33% -17.65% +41.67%

All Permanent IT Job Roles
Glasgow

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Glasgow with a recognized job title 739 478 2,530
% of permanent jobs with a recognized job title 92.84% 93.73% 97.76%
Number of salaries quoted 452 245 726
10th Percentile £29,375 £32,500 £27,500
25th Percentile £30,000 £39,250 £38,563
Median annual salary (50th Percentile) £50,000 £60,000 £51,000
Median % change year-on-year -16.67% +17.65% -2.86%
75th Percentile £70,000 £77,500 £65,000
90th Percentile £85,000 £100,000 £77,500
Scotland median annual salary £45,000 £55,000 £50,758
% change year-on-year -18.18% +8.36% -11.73%

Support Analyst
Job Vacancy Trend in Glasgow

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in Glasgow.

Support Analyst job vacancy trend in Glasgow

Support Analyst
Salary Trend in Glasgow

Salary distribution trend for Support Analyst job vacancies in Glasgow.

Salary distribution trend for Support Analyst job vacancies in Glasgow

Support Analyst
Salary Histogram in Glasgow

Salary distribution for jobs citing Support Analyst in Glasgow over the 6 months to 10 March 2026.

Salary histogram for Support Analyst in Glasgow

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in Glasgow

For the 6 months to 10 March 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring Support Analyst in the job title.

1 6 (25.00%) Azure
1 6 (25.00%) Degree
1 6 (25.00%) Problem-Solving
2 5 (20.83%) Microsoft
3 4 (16.67%) .NET
3 4 (16.67%) Active Directory
3 4 (16.67%) AWS
3 4 (16.67%) Git
3 4 (16.67%) ITIL
3 4 (16.67%) ITSM
3 4 (16.67%) Java
3 4 (16.67%) JIRA
3 4 (16.67%) Microsoft Excel
3 4 (16.67%) Project Delivery
3 4 (16.67%) QA
3 4 (16.67%) Root Cause Analysis
3 4 (16.67%) Service Management
3 4 (16.67%) SQL
3 4 (16.67%) SQL Server
3 4 (16.67%) T-SQL
3 4 (16.67%) WebSphere
3 4 (16.67%) WebSphere Application Server
3 4 (16.67%) Windows
3 4 (16.67%) Windows Server 2012
4 3 (12.50%) Dynamics 365
4 3 (12.50%) Power Platform
5 2 (8.33%) Agile
5 2 (8.33%) Alphatax
5 2 (8.33%) Apple iOS
5 2 (8.33%) BitLocker

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Glasgow by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (16.67%) WebSphere
1 4 (16.67%) WebSphere Application Server
2 2 (8.33%) Exchange Server 2013
2 2 (8.33%) Microsoft Exchange
2 2 (8.33%) SharePoint
Applications
1 4 (16.67%) Microsoft Excel
2 2 (8.33%) Microsoft Office
Business Applications
1 2 (8.33%) Alphatax
2 1 (4.17%) Dynamics CRM
Cloud Services
1 6 (25.00%) Azure
2 4 (16.67%) AWS
3 3 (12.50%) Dynamics 365
3 3 (12.50%) Power Platform
4 2 (8.33%) Microsoft 365
4 2 (8.33%) OneDrive
Communications & Networking
1 2 (8.33%) Broadband
1 2 (8.33%) DHCP
1 2 (8.33%) DNS
1 2 (8.33%) Firewall
1 2 (8.33%) Mobile Broadband
1 2 (8.33%) Softphone
1 2 (8.33%) VLAN
1 2 (8.33%) VPN
Database & Business Intelligence
1 4 (16.67%) SQL Server
2 2 (8.33%) Power BI
Development Applications
1 4 (16.67%) Git
1 4 (16.67%) JIRA
General
1 9 (37.50%) Retail
2 6 (25.00%) Finance
2 6 (25.00%) Social Skills
3 4 (16.67%) Documentation Skills
4 2 (8.33%) Organisational Skills
Libraries, Frameworks & Software Standards
1 4 (16.67%) .NET
2 2 (8.33%) Web Services
Miscellaneous
1 2 (8.33%) iPhone
Operating Systems
1 4 (16.67%) Windows
1 4 (16.67%) Windows Server 2012
2 2 (8.33%) Apple iOS
2 2 (8.33%) Windows Server 2008
Processes & Methodologies
1 6 (25.00%) Problem-Solving
2 4 (16.67%) ITIL
2 4 (16.67%) ITSM
2 4 (16.67%) Project Delivery
2 4 (16.67%) Root Cause Analysis
2 4 (16.67%) Service Management
3 2 (8.33%) Agile
3 2 (8.33%) Business Intelligence
3 2 (8.33%) Coaching
3 2 (8.33%) Creative Thinking
3 2 (8.33%) Customer Service
3 2 (8.33%) Kalman Filter
3 2 (8.33%) Knowledge Transfer
3 2 (8.33%) Mentoring
4 1 (4.17%) CRM
Programming Languages
1 4 (16.67%) Java
1 4 (16.67%) SQL
1 4 (16.67%) T-SQL
2 2 (8.33%) PowerShell
Qualifications
1 6 (25.00%) Degree
Quality Assurance & Compliance
1 4 (16.67%) QA
System Software
1 4 (16.67%) Active Directory
2 2 (8.33%) BitLocker
2 2 (8.33%) Virtual Desktop
Systems Management
1 2 (8.33%) Microsoft Intune
Vendors
1 5 (20.83%) Microsoft
2 2 (8.33%) Bomgar
2 2 (8.33%) iManage