Support Analyst Job Trends in Glasgow

Support Analyst
Scotland > Glasgow

The median Support Analyst salary in Glasgow is £30,000 per year, according to job vacancies posted during the 6 months leading to 23 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
23 Apr 2026
Same period 2025 Same period 2024
Rank 35 44 207
Rank change year-on-year +9 +163 -113
Permanent jobs requiring a Support Analyst 31 4 20
As % of all permanent jobs in Glasgow 3.24% 0.95% 0.54%
As % of the Job Titles category 3.44% 1.04% 0.55%
Number of salaries quoted 13 2 19
10th Percentile £27,200 - £26,250
25th Percentile - £37,000 £32,500
Median annual salary (50th Percentile) £30,000 £38,000 £38,000
Median % change year-on-year -21.05% - +26.67%
75th Percentile - £39,000 £52,500
90th Percentile £35,600 - -
Scotland median annual salary £30,000 £43,250 £40,000
% change year-on-year -30.64% +8.13% +33.33%

All Permanent IT Job Roles
Glasgow

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Glasgow with a recognized job title 902 386 3,610
% of permanent jobs with a recognized job title 94.15% 91.25% 97.96%
Number of salaries quoted 535 220 820
10th Percentile £29,375 £32,500 £31,250
25th Percentile £30,000 £42,500 £41,250
Median annual salary (50th Percentile) £50,000 £60,000 £52,500
Median % change year-on-year -16.67% +14.29% -4.55%
75th Percentile £70,000 £77,500 £65,000
90th Percentile £89,000 £99,775 £78,750
Scotland median annual salary £45,000 £55,000 £52,500
% change year-on-year -18.18% +4.76% -8.70%

Support Analyst
Job Vacancy Trend in Glasgow

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in Glasgow.

Support Analyst job vacancy trend in Glasgow

Support Analyst
Salary Trend in Glasgow

Salary distribution trend for Support Analyst job vacancies in Glasgow.

Salary distribution trend for Support Analyst job vacancies in Glasgow

Support Analyst
Salary Histogram in Glasgow

Salary distribution for jobs citing Support Analyst in Glasgow over the 6 months to 23 April 2026.

Salary histogram for Support Analyst in Glasgow

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in Glasgow

For the 6 months to 23 April 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring Support Analyst in the job title.

1 8 (25.81%) Microsoft
2 7 (22.58%) Azure
3 6 (19.35%) Windows
4 5 (16.13%) Microsoft 365
4 5 (16.13%) Problem-Solving
5 4 (12.90%) .NET
5 4 (12.90%) Active Directory
5 4 (12.90%) DHCP
5 4 (12.90%) DNS
5 4 (12.90%) Git
5 4 (12.90%) ITIL
5 4 (12.90%) JIRA
5 4 (12.90%) PowerShell
5 4 (12.90%) Project Delivery
5 4 (12.90%) Root Cause Analysis
5 4 (12.90%) Service Management
5 4 (12.90%) SharePoint
5 4 (12.90%) SQL Server
5 4 (12.90%) VPN
6 3 (9.68%) AWS
6 3 (9.68%) Customer Service
6 3 (9.68%) Degree
6 3 (9.68%) Dynamics 365
6 3 (9.68%) ITSM
6 3 (9.68%) Java
6 3 (9.68%) Mentoring
6 3 (9.68%) Microsoft Excel
6 3 (9.68%) Power Platform
6 3 (9.68%) QA
6 3 (9.68%) SQL

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Glasgow by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (12.90%) SharePoint
2 3 (9.68%) WebSphere
2 3 (9.68%) WebSphere Application Server
3 2 (6.45%) Microsoft Exchange
4 1 (3.23%) IIS
Applications
1 3 (9.68%) Microsoft Excel
2 2 (6.45%) Microsoft Office
Business Applications
1 2 (6.45%) Alphatax
2 1 (3.23%) Dynamics CRM
Cloud Services
1 7 (22.58%) Azure
2 5 (16.13%) Microsoft 365
3 3 (9.68%) AWS
3 3 (9.68%) Dynamics 365
3 3 (9.68%) Power Platform
4 2 (6.45%) Entra ID
4 2 (6.45%) OneDrive
4 2 (6.45%) SaaS
Communications & Networking
1 4 (12.90%) DHCP
1 4 (12.90%) DNS
1 4 (12.90%) VPN
2 2 (6.45%) Broadband
2 2 (6.45%) Firewall
2 2 (6.45%) Mobile Broadband
2 2 (6.45%) Softphone
2 2 (6.45%) VLAN
Database & Business Intelligence
1 4 (12.90%) SQL Server
2 2 (6.45%) Power BI
Development Applications
1 4 (12.90%) Git
1 4 (12.90%) JIRA
General
1 12 (38.71%) Retail
2 7 (22.58%) Finance
3 5 (16.13%) Social Skills
4 3 (9.68%) Documentation Skills
5 1 (3.23%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (12.90%) .NET
2 2 (6.45%) Web Services
Miscellaneous
1 2 (6.45%) iPhone
2 1 (3.23%) Driving Licence
Operating Systems
1 6 (19.35%) Windows
2 3 (9.68%) Windows Server
3 2 (6.45%) Apple iOS
3 2 (6.45%) Mac OS
3 2 (6.45%) Windows Server 2012
Processes & Methodologies
1 5 (16.13%) Problem-Solving
2 4 (12.90%) ITIL
2 4 (12.90%) Project Delivery
2 4 (12.90%) Root Cause Analysis
2 4 (12.90%) Service Management
3 3 (9.68%) Customer Service
3 3 (9.68%) ITSM
3 3 (9.68%) Mentoring
4 2 (6.45%) Agile
4 2 (6.45%) Business Intelligence
4 2 (6.45%) Coaching
4 2 (6.45%) Continuous Improvement
4 2 (6.45%) Creative Thinking
4 2 (6.45%) Knowledge Transfer
5 1 (3.23%) CRM
5 1 (3.23%) DevOps
5 1 (3.23%) High Availability
5 1 (3.23%) Problem Management
5 1 (3.23%) Service Delivery
5 1 (3.23%) Wealth Management
Programming Languages
1 4 (12.90%) PowerShell
2 3 (9.68%) Java
2 3 (9.68%) SQL
2 3 (9.68%) T-SQL
3 1 (3.23%) C#
Qualifications
1 3 (9.68%) Degree
Quality Assurance & Compliance
1 3 (9.68%) QA
System Software
1 4 (12.90%) Active Directory
2 2 (6.45%) BitLocker
2 2 (6.45%) Hyper-V
2 2 (6.45%) Virtual Desktop
2 2 (6.45%) Virtual Machines
2 2 (6.45%) VMware Infrastructure
Systems Management
1 2 (6.45%) Microsoft Intune
Vendors
1 8 (25.81%) Microsoft
2 3 (9.68%) VMware
3 2 (6.45%) Bomgar
3 2 (6.45%) iManage