The median annual salary for a Support Analyst was £31,000 in advertised job vacancies in Glasgow during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Scotland / Glasgow
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 96 89 77
Rank change year-on-year -7 -12  
Permanent jobs requiring a Support Analyst 7 21 24
As % of all permanent IT jobs advertised in Glasgow 0.58% 1.62% 1.91%
As % of the Job Titles category 0.62% 1.66% 2.02%
Number of salaries quoted 5 13 14
Median salary £31,000 £23,000 £27,500
Median salary % change year-on-year +34.78% -16.36%  
90% offered a salary of more than £27,812 £19,750 £20,125
10% offered a salary of more than £38,500 £36,350 £45,625
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Glasgow. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Glasgow
Permanent job vacancies with a job title containing a recognized job role 1125 1266 1188
As % of all permanent IT job vacancies advertised in Glasgow 92.90% 97.46% 94.36%
Number of salaries quoted 2931 2445 3056
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% -  
90% offered a salary of more than £28,250 £25,750 £26,250
10% offered a salary of more than £70,000 £61,250 £60,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Support Analyst
Job Vacancy Trend in Glasgow

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Support Analyst in Glasgow

Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Glasgow.

Salary trend for Support Analyst in Glasgow

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 28 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Support Analyst in the job title.

1 10 (47.62%) ITIL
2 9 (42.86%) SharePoint
3 8 (38.10%) Analytical Skills
4 7 (33.33%) C#
4 7 (33.33%) SQL
4 7 (33.33%) .NET
4 7 (33.33%) Oracle
5 6 (28.57%) Microsoft Office
5 6 (28.57%) Active Directory
6 5 (23.81%) SLA
6 5 (23.81%) Windows
6 5 (23.81%) SQL Server
7 4 (19.05%) CMS
7 4 (19.05%) GIS
7 4 (19.05%) Asset Management
7 4 (19.05%) Use Case
7 4 (19.05%) Release Management
7 4 (19.05%) VB
7 4 (19.05%) VB.NET
7 4 (19.05%) VBA
7 4 (19.05%) XML
7 4 (19.05%) PowerBuilder
7 4 (19.05%) IIS
7 4 (19.05%) CRM
7 4 (19.05%) Microsoft Azure
8 3 (14.29%) PowerShell
8 3 (14.29%) Windows 7
8 3 (14.29%) Problem Management
8 3 (14.29%) Root Cause Analysis
8 3 (14.29%) Office 365

Support Analyst Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (42.86%) SharePoint
2 4 (19.05%) CMS
2 4 (19.05%) IIS
3 2 (9.52%) Skype for Business
Applications
1 6 (28.57%) Microsoft Office
Business Applications
1 2 (9.52%) JDE EnterpriseOne
Cloud Services
1 4 (19.05%) Microsoft Azure
2 3 (14.29%) Azure Active Directory
2 3 (14.29%) Office 365
3 1 (4.76%) Amazon AWS
Communications & Networking
1 2 (9.52%) DHCP
1 2 (9.52%) Firewall
1 2 (9.52%) LAN
1 2 (9.52%) Skype
1 2 (9.52%) TCP/IP
1 2 (9.52%) WAN
2 1 (4.76%) Network Security
Database & Business Intelligence
1 5 (23.81%) SQL Server
2 4 (19.05%) GIS
3 1 (4.76%) DB2
3 1 (4.76%) Oracle Database
3 1 (4.76%) Oracle Database 10g
3 1 (4.76%) Oracle Database 11g
3 1 (4.76%) Oracle Database 12c
Development Applications
1 4 (19.05%) PowerBuilder
Libraries, Frameworks & Software Standards
1 7 (33.33%) .NET
2 4 (19.05%) XML
3 1 (4.76%) Middleware
Miscellaneous
1 8 (38.10%) Analytical Skills
2 2 (9.52%) Computer Science
2 2 (9.52%) Management Information System
3 1 (4.76%) Public Cloud
Operating Systems
1 5 (23.81%) Windows
2 3 (14.29%) Windows 7
3 2 (9.52%) Linux
Processes & Methodologies
1 10 (47.62%) ITIL
2 4 (19.05%) Asset Management
2 4 (19.05%) CRM
2 4 (19.05%) Release Management
2 4 (19.05%) Use Case
3 3 (14.29%) Agile Software Development
3 3 (14.29%) Incident Management
3 3 (14.29%) Malware Detection/Protection
3 3 (14.29%) Problem Management
3 3 (14.29%) Root Cause Analysis
4 2 (9.52%) Information Security
4 2 (9.52%) SIEM
5 1 (4.76%) ERP
5 1 (4.76%) Mentoring
5 1 (4.76%) Proactive Monitoring
5 1 (4.76%) Project Management
5 1 (4.76%) TDD
5 1 (4.76%) Web Development
Programming Languages
1 7 (33.33%) C#
1 7 (33.33%) SQL
2 4 (19.05%) VB
2 4 (19.05%) VB.NET
2 4 (19.05%) VBA
3 3 (14.29%) PowerShell
4 2 (9.52%) PL/SQL
Qualifications
1 2 (9.52%) Degree
2 1 (4.76%) Computer Science Degree
2 1 (4.76%) HND
Quality Assurance & Compliance
1 5 (23.81%) SLA
2 1 (4.76%) PMO
System Software
1 6 (28.57%) Active Directory
2 1 (4.76%) VMware Infrastructure
Systems Management
1 2 (9.52%) Microsoft Intune
1 2 (9.52%) RSA Archer
Vendors
1 7 (33.33%) Oracle
2 3 (14.29%) Apple
2 3 (14.29%) Microsoft
2 3 (14.29%) VMware
3 2 (9.52%) CyberArk
3 2 (9.52%) JD Edwards
3 2 (9.52%) McAfee
3 2 (9.52%) NetWitness
3 2 (9.52%) Symantec
Glasgow, Lanarkshire
FT Select
Salary: Up to £20,000 per annum + up to 10% bonus and benefits
Posted: Yesterday
Glasgow
Recruitment Genius Ltd
Salary: £21000 - £28000 per annum
Posted: 13 days ago