The median annual salary for a Support Analyst was £21,000 in advertised job vacancies in Glasgow during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Support Analyst
Scotland / Glasgow
Rank 69 80 78
Rank change year-on-year +11 -2  
Permanent jobs requiring a Support Analyst 13 28 23
As % of all permanent IT jobs advertised in Glasgow 1.40% 2.16% 1.99%
As % of the Job Titles category 1.45% 2.23% 2.05%
Number of salaries quoted 3 17 9
Median salary £21,000 £32,500 £23,000
Median salary % change year-on-year -35.38% +41.30%  
90% offered a salary of more than £20,200 £23,800 £16,900
10% offered a salary of more than £21,400 £38,500 £33,000
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Glasgow. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Glasgow
Permanent job vacancies with a job title containing a recognized job role 895 1258 1122
As % of all permanent IT job vacancies advertised in Glasgow 96.65% 96.99% 97.31%
Number of salaries quoted 505 800 742
Median salary £42,500 £42,000 £44,000
Median salary % change year-on-year +1.19% -4.54%  
90% offered a salary of more than £29,000 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Glasgow

Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Glasgow.

Salary trend for Support Analyst in Glasgow

Support Analyst Skill Set
Top 30 Related IT Skills in Glasgow

For the 6 months to 27 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Support Analyst in the job title.

1 25 (69.44%) ITIL
2 18 (50.00%) SQL
3 16 (44.44%) Oracle
4 14 (38.89%) C#
4 14 (38.89%) .NET
5 12 (33.33%) Agile Software Development
6 11 (30.56%) TDD
6 11 (30.56%) PL/SQL
7 9 (25.00%) Windows
8 8 (22.22%) Analytical Skills
9 7 (19.44%) Microsoft
9 7 (19.44%) MS Office
10 6 (16.67%) Active Directory
10 6 (16.67%) CRM
10 6 (16.67%) SharePoint
10 6 (16.67%) Asset Management
11 5 (13.89%) Degree
11 5 (13.89%) Windows 7
11 5 (13.89%) SQL Server
12 4 (11.11%) Apple
12 4 (11.11%) CMS
12 4 (11.11%) SLA
12 4 (11.11%) MS Exchange
12 4 (11.11%) Computer Science
12 4 (11.11%) Problem Management
13 3 (8.33%) Use Case
13 3 (8.33%) Release Management
13 3 (8.33%) Incident Management
13 3 (8.33%) PowerShell
13 3 (8.33%) Root Cause Analysis

Support Analyst Skill Set
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (16.67%) SharePoint
2 4 (11.11%) CMS
2 4 (11.11%) MS Exchange
3 3 (8.33%) IIS
4 1 (2.78%) Umbraco
Applications
1 7 (19.44%) MS Office
Business Applications
1 2 (5.56%) JDE EnterpriseOne
2 1 (2.78%) Oracle Applications
2 1 (2.78%) Oracle ERP
Cloud Services
1 2 (5.56%) Microsoft Azure
2 1 (2.78%) Amazon AWS
2 1 (2.78%) Azure Active Directory
2 1 (2.78%) Office 365
Communications & Networking
1 3 (8.33%) Firewall
2 2 (5.56%) ADSL
2 2 (5.56%) Network Security
2 2 (5.56%) VPN
3 1 (2.78%) TCP/IP
3 1 (2.78%) WAN
Database & Business Intelligence
1 5 (13.89%) SQL Server
2 3 (8.33%) GIS
3 1 (2.78%) DB2
3 1 (2.78%) MySQL
Development Applications
1 3 (8.33%) PowerBuilder
General
1 1 (2.78%) Finance
Libraries, Frameworks & Software Standards
1 14 (38.89%) .NET
2 3 (8.33%) XML
3 2 (5.56%) Middleware
4 1 (2.78%) AngularJS
4 1 (2.78%) CSS
4 1 (2.78%) HTML
4 1 (2.78%) jQuery
4 1 (2.78%) Twitter Bootstrap
Miscellaneous
1 8 (22.22%) Analytical Skills
2 4 (11.11%) Computer Science
3 2 (5.56%) Blackberry
3 2 (5.56%) Management Information System
3 2 (5.56%) Public Cloud
3 2 (5.56%) Video Conferencing
4 1 (2.78%) Security Operations Centre
Operating Systems
1 9 (25.00%) Windows
2 5 (13.89%) Windows 7
3 2 (5.56%) Unix
3 2 (5.56%) Windows Server
3 2 (5.56%) Windows Server 2008
4 1 (2.78%) AIX
4 1 (2.78%) Android
4 1 (2.78%) Windows 10
4 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 25 (69.44%) ITIL
2 12 (33.33%) Agile Software Development
3 11 (30.56%) TDD
4 6 (16.67%) Asset Management
4 6 (16.67%) CRM
5 4 (11.11%) Problem Management
6 3 (8.33%) ERP
6 3 (8.33%) Incident Management
6 3 (8.33%) Malware Detection/Protection
6 3 (8.33%) Mentoring
6 3 (8.33%) Release Management
6 3 (8.33%) Root Cause Analysis
6 3 (8.33%) Service Management
6 3 (8.33%) Use Case
7 2 (5.56%) Knowledge Management
7 2 (5.56%) Web Development
8 1 (2.78%) ITIL V3
8 1 (2.78%) Performance Monitoring
8 1 (2.78%) SIEM
8 1 (2.78%) Trend Analysis
Programming Languages
1 18 (50.00%) SQL
2 14 (38.89%) C#
3 11 (30.56%) PL/SQL
4 3 (8.33%) PowerShell
4 3 (8.33%) VB
4 3 (8.33%) VB.NET
4 3 (8.33%) VBA
5 1 (2.78%) JavaScript
Qualifications
1 5 (13.89%) Degree
2 1 (2.78%) HND
2 1 (2.78%) MCSA
2 1 (2.78%) Microsoft Certification
Quality Assurance & Compliance
1 4 (11.11%) SLA
2 1 (2.78%) PMO
System Software
1 6 (16.67%) Active Directory
2 2 (5.56%) XenApp
3 1 (2.78%) VMware Infrastructure
Systems Management
1 1 (2.78%) SCOM
Vendors
1 16 (44.44%) Oracle
2 7 (19.44%) Microsoft
3 4 (11.11%) Apple
4 2 (5.56%) CheckPoint
4 2 (5.56%) Cisco
4 2 (5.56%) iManage
4 2 (5.56%) Interwoven
4 2 (5.56%) JD Edwards
4 2 (5.56%) MobileIron
5 1 (2.78%) Salesforce.com
5 1 (2.78%) VMware