Period
to

The median annual salary for a Support Analyst was £31,000 in advertised job vacancies in Glasgow during the 6 months to 23 May 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Scotland > Glasgow
6 months to
23 May 2022
Same period 2021 Same period 2020
Rank 90 85 90
Rank change year-on-year -5 +5 +26
Permanent jobs requiring a Support Analyst 34 18 18
As % of all permanent jobs advertised in Glasgow 2.14% 1.40% 1.53%
As % of the Job Titles category 2.26% 1.49% 1.60%
Number of salaries quoted 32 17 16
10th Percentile £23,300 - £34,625
25th Percentile £26,750 £23,500 £38,813
Median annual salary (50th Percentile) £31,000 £28,000 £40,000
Median % change year-on-year +10.71% -30.00% +25.00%
75th Percentile £38,000 £42,500 £40,938
90th Percentile £41,250 - £47,500
Scotland median annual salary £28,500 £26,500 £32,000
% change year-on-year +7.55% -17.19% +2.40%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Glasgow
Permanent vacancies in Glasgow with a recognized job title 1,505 1,209 1,124
% of permanent IT jobs with a recognized job title 94.89% 93.72% 95.58%
Number of salaries quoted 843 856 802
10th Percentile £28,750 £32,125 £31,250
25th Percentile £37,500 £37,500 £37,500
Median annual salary (50th Percentile) £48,000 £45,875 £45,000
Median % change year-on-year +4.63% +1.94% -
75th Percentile £62,500 £58,750 £55,000
90th Percentile £72,500 £70,375 £62,500
Scotland median annual salary £52,500 £47,500 £45,000
% change year-on-year +10.53% +5.56% -

Support Analyst
Job Vacancy Trend in Glasgow

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for Support Analyst in Glasgow

Support Analyst
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing Support Analyst in Glasgow.

Salary trend for Support Analyst in Glasgow

Support Analyst
Salary Histogram in Glasgow

Salary distribution for jobs citing Support Analyst in Glasgow over the 6 months to 23 May 2022.

Salary histogram for Support Analyst in Glasgow

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 23 May 2022, Support Analyst job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring Support Analyst in the job title.

1 23 (67.65%) Social Skills
2 20 (58.82%) Microsoft Office
3 15 (44.12%) NHS
3 15 (44.12%) HL7
3 15 (44.12%) Organisational Skills
4 10 (29.41%) Management Information System
4 10 (29.41%) Microsoft
5 9 (26.47%) Active Directory
5 9 (26.47%) SQL
6 8 (23.53%) Windows
7 7 (20.59%) Migration
7 7 (20.59%) Data Migration
7 7 (20.59%) Problem-Solving
7 7 (20.59%) Mentoring
7 7 (20.59%) Analytical Skills
8 6 (17.65%) Microsoft 365
8 6 (17.65%) SQL Server
8 6 (17.65%) SLA
9 5 (14.71%) ITIL
9 5 (14.71%) Problem Management
9 5 (14.71%) Service Delivery
9 5 (14.71%) Windows Server
10 4 (11.76%) Fintech
10 4 (11.76%) Computer Science
10 4 (11.76%) Mobile Device Management
10 4 (11.76%) Relational Database
10 4 (11.76%) Data Privacy
10 4 (11.76%) Data Structures
10 4 (11.76%) Data Centre
10 4 (11.76%) SQL Server Integration Services

Support Analyst Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.82%) MS Exchange
Applications
1 20 (58.82%) Microsoft Office
2 4 (11.76%) Microsoft Excel
Business Applications
1 3 (8.82%) Remedy ITSM
1 3 (8.82%) SAP Business One
Cloud Services
1 6 (17.65%) Microsoft 365
2 4 (11.76%) SaaS
3 2 (5.88%) AWS
3 2 (5.88%) Azure
Communications & Networking
1 2 (5.88%) DHCP
1 2 (5.88%) DNS
1 2 (5.88%) Remote Desktop
2 1 (2.94%) LAN
2 1 (2.94%) Softphone
2 1 (2.94%) VPN
2 1 (2.94%) WAN
2 1 (2.94%) Wi-Fi
Database & Business Intelligence
1 6 (17.65%) SQL Server
2 4 (11.76%) MS Access
2 4 (11.76%) MySQL
2 4 (11.76%) Relational Database
2 4 (11.76%) SQL Server Integration Services
3 3 (8.82%) Crystal Reports
3 3 (8.82%) Oracle Reports
General
1 23 (67.65%) Social Skills
2 15 (44.12%) Organisational Skills
3 7 (20.59%) Analytical Skills
4 2 (5.88%) Presentation Skills
Libraries, Frameworks & Software Standards
1 4 (11.76%) .NET
Miscellaneous
1 15 (44.12%) NHS
2 10 (29.41%) Management Information System
3 4 (11.76%) Data Centre
3 4 (11.76%) Data Structures
4 3 (8.82%) Replication
5 1 (2.94%) Video Conferencing
Operating Systems
1 8 (23.53%) Windows
2 5 (14.71%) Windows Server
3 3 (8.82%) Windows 10
3 3 (8.82%) Windows 7
Processes & Methodologies
1 7 (20.59%) Data Migration
1 7 (20.59%) Mentoring
1 7 (20.59%) Migration
1 7 (20.59%) Problem-Solving
2 5 (14.71%) ITIL
2 5 (14.71%) Problem Management
2 5 (14.71%) Service Delivery
3 4 (11.76%) Computer Science
3 4 (11.76%) Data Privacy
3 4 (11.76%) Fintech
3 4 (11.76%) Mobile Device Management
3 4 (11.76%) Time Management
4 3 (8.82%) Business Analysis
4 3 (8.82%) Change Control
4 3 (8.82%) Data Analysis
4 3 (8.82%) Data Integration
4 3 (8.82%) Patch Management
4 3 (8.82%) Proactive Management
4 3 (8.82%) Regression Testing
4 3 (8.82%) SDLC
Programming Languages
1 9 (26.47%) SQL
2 4 (11.76%) C#
3 2 (5.88%) T-SQL
Qualifications
1 1 (2.94%) Degree
1 1 (2.94%) HNC
Quality Assurance & Compliance
1 15 (44.12%) HL7
2 6 (17.65%) SLA
System Software
1 9 (26.47%) Active Directory
Systems Management
1 3 (8.82%) SCCM
Vendors
1 10 (29.41%) Microsoft
2 3 (8.82%) BMC
2 3 (8.82%) Citrix
2 3 (8.82%) MobileIron
2 3 (8.82%) Oracle
2 3 (8.82%) Remedy
2 3 (8.82%) SAP
3 2 (5.88%) Mitel