Period
to 24 November 2017

The median contractor rate for a Support Analyst was £156 per day in advertised job vacancies in Scotland during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
UK > Scotland
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 117 142 126
Rank change year-on-year +25 -16 -25
Contract jobs requiring a Support Analyst 64 42 78
As % of all contract IT jobs advertised in Scotland 1.27% 0.97% 1.26%
As % of the Job Titles category 1.33% 1.03% 1.33%
Number of daily rates quoted 22 28 37
Scotland median daily rate £156 £188 £170
Median daily rate % change year-on-year -16.67% +10.29% -1.45%
10th Percentile £106 £107 £108
90th Percentile £364 £362 £370
UK median daily rate £253 £233 £250
% change year-on-year +8.60% -7.00% +5.26%
Number of hourly rates quoted 11 8 12
Scotland median hourly rate £15.50 £9.75 £12.00
Median hourly rate % change year-on-year +58.97% -18.75% -30.43%
10th Percentile £10.71 £9.18 £8.50
90th Percentile £23.75 £16.20 £16.83
UK median hourly rate £15.00 £15.00 £15.63
% change year-on-year - -4.00% -2.34%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 4807 4087 5876
% of contract IT jobs with a recognized job title 95.41% 94.74% 94.65%
Number of daily rates quoted 2746 2400 3042
Scotland median daily rate £388 £356 £365
Median daily rate % change year-on-year +9.00% -2.60% -2.67%
10th Percentile £225 £225 £226
90th Percentile £531 £488 £500
UK median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 140 120 124
Scotland median hourly rate £20.21 £16.16 £22.93
Median hourly rate % change year-on-year +25.08% -29.52% +31.00%
10th Percentile £11.24 £10.00 £10.00
90th Percentile £45.05 £43.08 £49.10
UK median hourly rate £18.69 £18.00 £18.00
% change year-on-year +3.81% - +9.09%

Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Scotland.

Contractor daily rate trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Support Analyst in Scotland over the 6 months to 24 November 2017.

Contractor daily rate histogram for Support Analyst in Scotland

Support Analyst
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Scotland.

Contractor hourly rate trend for Support Analyst in Scotland

Support Analyst
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing Support Analyst in Scotland over the 6 months to 24 November 2017.

Contractor hourly rate histogram for Support Analyst in Scotland

Support Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Scotland region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow 0 30 £146 -44.29% 5
Edinburgh -4 24 £150 +15.38% 3
Inverclyde +3 5 - -
Aberdeen -4 2 £165 -
Stirling - 1 £210 -
West Dunbartonshire - 1 - -
North Lanarkshire - 1 £200 - 1
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 24 November 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region featuring Support Analyst in the job title.

1 35 (54.69%) Windows
2 22 (34.38%) Microsoft
2 22 (34.38%) Active Directory
3 19 (29.69%) Microsoft Office
4 17 (26.56%) ITIL
5 11 (17.19%) Windows 7
5 11 (17.19%) Windows Server
6 10 (15.63%) Oracle
7 9 (14.06%) Finance
8 8 (12.50%) Windows Server 2008
8 8 (12.50%) SharePoint
9 7 (10.94%) Windows XP
9 7 (10.94%) DHCP
9 7 (10.94%) DNS
9 7 (10.94%) SLA
9 7 (10.94%) PL/SQL
9 7 (10.94%) SQL
9 7 (10.94%) Validation
10 6 (9.38%) SCCM
10 6 (9.38%) Office 365
10 6 (9.38%) MS Exchange
10 6 (9.38%) Citrix
11 5 (7.81%) MS Visio
11 5 (7.81%) SQL Server
11 5 (7.81%) Windows Server 2012
11 5 (7.81%) Exchange Server 2013
11 5 (7.81%) Skype for Business
11 5 (7.81%) Security Cleared
11 5 (7.81%) Asset Management
11 5 (7.81%) Skype

Support Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (12.50%) SharePoint
2 6 (9.38%) MS Exchange
3 5 (7.81%) Exchange Server 2013
3 5 (7.81%) Skype for Business
4 3 (4.69%) Exchange Server 2010
Applications
1 19 (29.69%) Microsoft Office
2 5 (7.81%) MS Visio
3 4 (6.25%) Microsoft Excel
4 1 (1.56%) Microsoft PowerPoint
Business Applications
1 1 (1.56%) Oracle Applications
1 1 (1.56%) thinkFolio
Cloud Services
1 6 (9.38%) Office 365
2 1 (1.56%) Azure Active Directory
2 1 (1.56%) Microsoft Azure
2 1 (1.56%) OneDrive
Communications & Networking
1 7 (10.94%) DHCP
1 7 (10.94%) DNS
2 5 (7.81%) Skype
3 3 (4.69%) Broadband
3 3 (4.69%) VPN
4 2 (3.13%) LAN
4 2 (3.13%) Remote Desktop
4 2 (3.13%) TCP/IP
5 1 (1.56%) Intranet
5 1 (1.56%) WAN
5 1 (1.56%) Wireless
Database & Business Intelligence
1 5 (7.81%) SQL Server
2 4 (6.25%) Oracle Database
Development Applications
1 2 (3.13%) Oracle Forms
General
1 9 (14.06%) Finance
2 3 (4.69%) Banking
3 2 (3.13%) Telecoms
4 1 (1.56%) Law
4 1 (1.56%) Manufacturing
4 1 (1.56%) Multimedia
Libraries, Frameworks & Software Standards
1 3 (4.69%) .NET
Miscellaneous
1 4 (6.25%) Analytical Skills
2 3 (4.69%) Virtual Team
3 2 (3.13%) Fat Client
3 2 (3.13%) Thin Client
4 1 (1.56%) Blackberry
4 1 (1.56%) Computer Science
4 1 (1.56%) Driving Licence
4 1 (1.56%) e-Learning
4 1 (1.56%) iPad
4 1 (1.56%) iPhone
4 1 (1.56%) Management Information System
4 1 (1.56%) Video Conferencing
Operating Systems
1 35 (54.69%) Windows
2 11 (17.19%) Windows 7
2 11 (17.19%) Windows Server
3 8 (12.50%) Windows Server 2008
4 7 (10.94%) Windows XP
5 5 (7.81%) Windows 10
5 5 (7.81%) Windows Server 2012
6 3 (4.69%) Unix
7 2 (3.13%) Android
7 2 (3.13%) Apple iOS
7 2 (3.13%) Windows 8
7 2 (3.13%) Windows Server 2003
8 1 (1.56%) Linux
Processes & Methodologies
1 17 (26.56%) ITIL
2 7 (10.94%) Validation
3 5 (7.81%) Asset Management
4 3 (4.69%) MVC
5 2 (3.13%) Change Management
5 2 (3.13%) Coaching
5 2 (3.13%) ITIL V3
5 2 (3.13%) Migration
5 2 (3.13%) Quality Management
5 2 (3.13%) Service Delivery
5 2 (3.13%) System Testing
6 1 (1.56%) Break/Fix
6 1 (1.56%) Continuous Improvement
6 1 (1.56%) Customer Requirements
6 1 (1.56%) Defect Management
6 1 (1.56%) Email Management
6 1 (1.56%) Human Resource Management
6 1 (1.56%) Identity Access Management
6 1 (1.56%) Performance Measurement
6 1 (1.56%) Time Management
Programming Languages
1 7 (10.94%) PL/SQL
1 7 (10.94%) SQL
2 3 (4.69%) C#
3 2 (3.13%) PowerShell
4 1 (1.56%) C
4 1 (1.56%) VB
4 1 (1.56%) VBA
Qualifications
1 5 (7.81%) Security Cleared
2 4 (6.25%) ITIL Foundation Certificate
2 4 (6.25%) SC Cleared
3 3 (4.69%) Microsoft Certification
4 2 (3.13%) MCSA
5 1 (1.56%) CISSP
5 1 (1.56%) Computer Science Degree
5 1 (1.56%) Degree
5 1 (1.56%) ECDL
5 1 (1.56%) HNC
5 1 (1.56%) ITIL Certification
5 1 (1.56%) MCP
5 1 (1.56%) MCSE
5 1 (1.56%) MCTS
5 1 (1.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (10.94%) SLA
2 2 (3.13%) Disclosure Scotland
System Software
1 22 (34.38%) Active Directory
2 3 (4.69%) Hyper-V
2 3 (4.69%) Terminal Services
3 1 (1.56%) XenApp
Systems Management
1 6 (9.38%) SCCM
2 1 (1.56%) Microsoft Intune
Vendors
1 22 (34.38%) Microsoft
2 10 (15.63%) Oracle
3 6 (9.38%) Citrix
4 4 (6.25%) HP
5 3 (4.69%) Cisco
6 2 (3.13%) ServiceNow
7 1 (1.56%) Altiris
7 1 (1.56%) Apple
7 1 (1.56%) Charles River
7 1 (1.56%) SAP
7 1 (1.56%) VMware
7 1 (1.56%) Workday