Support Analyst Contracts in Scotland

Support Analyst
UK > Scotland

The median Support Analyst daily rate in Scotland is £175 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 96 118 111
Rank change year-on-year +22 -7 +8
Contract jobs requiring a Support Analyst 32 51 62
As % of all contract jobs advertised in Scotland 1.43% 1.78% 1.73%
As % of the Job Titles category 1.51% 1.87% 1.80%
Number of daily rates quoted 22 36 50
10th Percentile £143 £131 £111
25th Percentile £156 £145 £120
Median daily rate (50th Percentile) £175 £175 £164
Median % change year-on-year - +6.87% +15.93%
75th Percentile £191 £250 £250
90th Percentile £361 £294 £331
UK median daily rate £225 £250 £250
% change year-on-year -10.00% - +19.05%
Number of hourly rates quoted 3 0 2
10th Percentile - - £12.28
25th Percentile - - £12.84
Median hourly rate £15.42 - £14.08
75th Percentile £16.85 - £15.63
90th Percentile £17.70 - £16.38
UK median hourly rate £21.00 £23.15 £17.50
% change year-on-year -9.29% +32.29% +16.67%

All Contract IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Scotland with a recognized job title 2,119 2,729 3,441
% of contract IT jobs with a recognized job title 94.77% 95.15% 96.12%
Number of daily rates quoted 1,300 1,963 2,447
10th Percentile £200 £250 £208
25th Percentile £378 £402 £375
Median daily rate (50th Percentile) £475 £475 £451
Median % change year-on-year - +5.44% +6.00%
75th Percentile £588 £550 £541
90th Percentile £663 £650 £615
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 114 43 56
10th Percentile £12.50 £12.83 £12.46
25th Percentile £16.31 £17.72 £17.50
Median hourly rate £35.00 £23.86 £25.55
Median % change year-on-year +46.69% -6.60% -36.14%
75th Percentile £60.56 £61.78 £47.97
90th Percentile £66.00 £67.50 £54.03
UK median hourly rate £35.00 £45.00 £23.00
% change year-on-year -22.22% +95.65% -

Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing Support Analyst in Scotland.

Daily rate trend for Support Analyst in Scotland

Support Analyst
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing Support Analyst in Scotland over the 6 months to 19 April 2024.

Daily rate histogram for Support Analyst in Scotland

Support Analyst
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing Support Analyst in Scotland.

Hourly rate trend for Support Analyst in Scotland

Support Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Scotland region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Glasgow +10 19 £175 -30.00% 1
Edinburgh +12 5 £205 +27.13% 4
Renfrewshire 0 3 £175 +52.17%
Aberdeen 0 2 £350 - 2
Lanarkshire - 1 £185 -
Inverclyde - 1 £148 -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 19 April 2024, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Support Analyst in the job title.

1 25 (78.13%) Microsoft
2 20 (62.50%) Social Skills
3 16 (50.00%) ITIL
4 14 (43.75%) Windows
4 14 (43.75%) Public Sector
5 13 (40.63%) Microsoft Office
6 12 (37.50%) Customer Service
6 12 (37.50%) Microsoft 365
7 11 (34.38%) Active Directory
8 10 (31.25%) Windows 10
9 7 (21.88%) Problem-Solving
10 6 (18.75%) ServiceNow
10 6 (18.75%) Service Management
11 5 (15.63%) ITSM
11 5 (15.63%) MCP
11 5 (15.63%) Microsoft Exchange
11 5 (15.63%) SCCM
11 5 (15.63%) Finance
11 5 (15.63%) Windows Server 2016
12 4 (12.50%) Apple iOS
12 4 (12.50%) Driving Licence
12 4 (12.50%) OneDrive
12 4 (12.50%) SLA
12 4 (12.50%) HNC
12 4 (12.50%) Apple
12 4 (12.50%) Microsoft Certification
13 3 (9.38%) Citrix
13 3 (9.38%) Microsoft Excel
13 3 (9.38%) Microsoft PowerPoint
13 3 (9.38%) CMDB

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (15.63%) Microsoft Exchange
2 3 (9.38%) Skype for Business
3 2 (6.25%) Moodle
3 2 (6.25%) SharePoint
3 2 (6.25%) WordPress
4 1 (3.13%) Confluence
Applications
1 13 (40.63%) Microsoft Office
2 3 (9.38%) Microsoft Excel
2 3 (9.38%) Microsoft PowerPoint
Business Applications
1 1 (3.13%) assyst
Cloud Services
1 12 (37.50%) Microsoft 365
2 4 (12.50%) OneDrive
3 1 (3.13%) Azure
3 1 (3.13%) Entra ID
3 1 (3.13%) SaaS
Communications & Networking
1 3 (9.38%) Skype
2 1 (3.13%) Remote Desktop
Development Applications
1 2 (6.25%) JIRA
General
1 20 (62.50%) Social Skills
2 14 (43.75%) Public Sector
3 5 (15.63%) Finance
4 3 (9.38%) Organisational Skills
5 2 (6.25%) Presentation Skills
6 1 (3.13%) Financial Institution
6 1 (3.13%) Manufacturing
6 1 (3.13%) Pharmaceutical
Miscellaneous
1 4 (12.50%) Driving Licence
2 3 (9.38%) CMDB
2 3 (9.38%) iPhone
3 2 (6.25%) VLE
4 1 (3.13%) Biopharmaceutical
4 1 (3.13%) Data Centre
4 1 (3.13%) Hedge funds
4 1 (3.13%) Renewable Energy
4 1 (3.13%) Self-Motivation
Operating Systems
1 14 (43.75%) Windows
2 10 (31.25%) Windows 10
3 5 (15.63%) Windows Server 2016
4 4 (12.50%) Apple iOS
5 1 (3.13%) Android
5 1 (3.13%) Mac OS X
5 1 (3.13%) Windows Server
Processes & Methodologies
1 16 (50.00%) ITIL
2 12 (37.50%) Customer Service
3 7 (21.88%) Problem-Solving
4 6 (18.75%) Service Management
5 5 (15.63%) ITSM
6 2 (6.25%) Agile
6 2 (6.25%) Coaching
6 2 (6.25%) E-Procurement
6 2 (6.25%) Mentoring
7 1 (3.13%) Change Control
7 1 (3.13%) Continuous Improvement
7 1 (3.13%) Programme Governance
7 1 (3.13%) Project Delivery
7 1 (3.13%) Scenario Testing
7 1 (3.13%) Self-Awareness
7 1 (3.13%) Service Design
7 1 (3.13%) Ticket Management
7 1 (3.13%) User Experience
7 1 (3.13%) User-Centered Design (UCD)
7 1 (3.13%) Workshop Facilitation
Programming Languages
1 1 (3.13%) SQL
Qualifications
1 5 (15.63%) MCP
2 4 (12.50%) HNC
2 4 (12.50%) Microsoft Certification
3 2 (6.25%) Degree
4 1 (3.13%) SC Cleared
4 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 4 (12.50%) SLA
2 2 (6.25%) Accessibility
2 2 (6.25%) Disclosure Scotland
3 1 (3.13%) PMO
System Software
1 11 (34.38%) Active Directory
Systems Management
1 5 (15.63%) SCCM
2 3 (9.38%) Jamf Pro
3 1 (3.13%) Single Sign-On
Vendors
1 25 (78.13%) Microsoft
2 6 (18.75%) ServiceNow
3 4 (12.50%) Apple
4 3 (9.38%) Citrix
5 2 (6.25%) Dell
5 2 (6.25%) HP
6 1 (3.13%) Atlassian
6 1 (3.13%) IFS
6 1 (3.13%) Okta