Period
to 24 February 2018

The median contractor rate for a Support Analyst was £170 per day in advertised job vacancies in Scotland during the 6 months to 24 February 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
UK > Scotland
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 122 131 138
Rank change year-on-year +9 +7 -40
Contract jobs requiring a Support Analyst 61 43 53
As % of all contract IT jobs advertised in Scotland 1.27% 1.15% 0.96%
As % of the Job Titles category 1.32% 1.21% 1.02%
Number of daily rates quoted 34 27 33
Scotland median daily rate £170 £135 £140
Median daily rate % change year-on-year +25.93% -3.57% -33.33%
10th Percentile £109 £106 £96
90th Percentile £369 £258 £415
UK median daily rate £226 £225 £263
% change year-on-year +0.44% -14.29% +5.00%
Number of hourly rates quoted 10 7 4
Scotland median hourly rate £17.93 £15.50 £15.00
Median hourly rate % change year-on-year +15.68% +3.33% +12.61%
10th Percentile £13.22 £9.15 £11.25
90th Percentile £21.28 £17.15 £17.00
UK median hourly rate £14.00 £15.50 £15.50
% change year-on-year -9.68% - -4.62%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 4,614 3,555 5,190
% of contract IT jobs with a recognized job title 95.77% 94.95% 94.02%
Number of daily rates quoted 2,699 2,090 2,717
Scotland median daily rate £388 £363 £375
Median daily rate % change year-on-year +6.90% -3.33% -
10th Percentile £225 £213 £223
90th Percentile £538 £507 £530
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 109 117 74
Scotland median hourly rate £20.00 £15.89 £25.00
Median hourly rate % change year-on-year +25.87% -36.44% +31.58%
10th Percentile £11.37 £10.58 £10.57
90th Percentile £43.25 £52.00 £45.78
UK median hourly rate £18.70 £18.00 £19.00
% change year-on-year +3.89% -5.26% +15.15%

Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Scotland.

Contractor daily rate trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Support Analyst in Scotland over the 6 months to 24 February 2018.

Contractor daily rate histogram for Support Analyst in Scotland

Support Analyst
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Scotland.

Contractor hourly rate trend for Support Analyst in Scotland

Support Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Scotland region over the 6 months to 24 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -15 28 £150 +15.83% 5
Glasgow -14 12 £170 +28.30% 6
Inverclyde - 5 £168 - 2
Stirling - 4 £450 -
Aberdeen +7 3 £165 -
Highlands 0 3 - -
West Dunbartonshire - 1 - -
North Lanarkshire - 1 £200 -
Midlothian - 1 £125 -
West Lothian - 1 £115 - 1
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 24 February 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Support Analyst in the job title.

1 25 (40.98%) Active Directory
2 24 (39.34%) Windows
3 20 (32.79%) Microsoft
4 19 (31.15%) ITIL
5 13 (21.31%) Windows 7
6 12 (19.67%) Windows Server
6 12 (19.67%) Microsoft Office
7 10 (16.39%) SCCM
8 9 (14.75%) Finance
8 9 (14.75%) Asset Management
9 8 (13.11%) SQL
9 8 (13.11%) Cisco
9 8 (13.11%) Analytical Skills
10 7 (11.48%) VPN
10 7 (11.48%) SLA
10 7 (11.48%) LAN
11 6 (9.84%) Service Delivery
11 6 (9.84%) Charles River
11 6 (9.84%) WAN
11 6 (9.84%) MS Exchange
11 6 (9.84%) Oracle
11 6 (9.84%) Line Management
11 6 (9.84%) Windows Server 2012
11 6 (9.84%) Windows Server 2008
12 5 (8.20%) thinkFolio
12 5 (8.20%) Exchange Server 2010
13 4 (6.56%) Data Management
13 4 (6.56%) Banking
13 4 (6.56%) Migration
13 4 (6.56%) Fixed Income

Support Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.84%) MS Exchange
2 5 (8.20%) Exchange Server 2010
3 4 (6.56%) Skype for Business
4 3 (4.92%) SharePoint
5 2 (3.28%) Exchange Server 2013
Applications
1 12 (19.67%) Microsoft Office
2 1 (1.64%) Microsoft Excel
2 1 (1.64%) MS Visio
Business Applications
1 5 (8.20%) thinkFolio
2 3 (4.92%) Sonata
3 1 (1.64%) Dynamics CRM
Cloud Services
1 4 (6.56%) Office 365
2 1 (1.64%) Microsoft Azure
2 1 (1.64%) OneDrive
Communications & Networking
1 7 (11.48%) LAN
1 7 (11.48%) VPN
2 6 (9.84%) WAN
3 4 (6.56%) DHCP
3 4 (6.56%) DNS
3 4 (6.56%) Skype
4 2 (3.28%) Cisco ASA
4 2 (3.28%) Internet
4 2 (3.28%) IPsec
4 2 (3.28%) MPLS
4 2 (3.28%) VLAN
4 2 (3.28%) Wi-Fi
5 1 (1.64%) Intranet
5 1 (1.64%) SAN
Database & Business Intelligence
1 3 (4.92%) SQL Server
2 1 (1.64%) Oracle Database
2 1 (1.64%) Relational Database
General
1 9 (14.75%) Finance
2 4 (6.56%) Banking
3 2 (3.28%) Back Office
3 2 (3.28%) Investment Banking
3 2 (3.28%) Legal
4 1 (1.64%) Advertising
4 1 (1.64%) Law
4 1 (1.64%) Multimedia
4 1 (1.64%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (6.56%) FIX Protocol
2 2 (3.28%) .NET
3 1 (1.64%) COM
3 1 (1.64%) LDAP
3 1 (1.64%) RESTful
Miscellaneous
1 8 (13.11%) Analytical Skills
2 4 (6.56%) Equities
2 4 (6.56%) Fixed Income
3 3 (4.92%) Fat Client
3 3 (4.92%) Thin Client
4 2 (3.28%) Blackberry
4 2 (3.28%) IBM Mainframe
4 2 (3.28%) iPhone
4 2 (3.28%) Mainframe
5 1 (1.64%) BYOD
5 1 (1.64%) Data Centre
5 1 (1.64%) e-Learning
5 1 (1.64%) iPad
5 1 (1.64%) Management Information System
5 1 (1.64%) User Experience
5 1 (1.64%) Video Conferencing
Operating Systems
1 24 (39.34%) Windows
2 13 (21.31%) Windows 7
3 12 (19.67%) Windows Server
4 6 (9.84%) Windows Server 2008
4 6 (9.84%) Windows Server 2012
5 3 (4.92%) Unix
6 2 (3.28%) NetWare
6 2 (3.28%) Windows Server 2003
6 2 (3.28%) Windows XP
7 1 (1.64%) Android
7 1 (1.64%) Linux
7 1 (1.64%) Mac OS X
7 1 (1.64%) Red Hat Enterprise Linux
7 1 (1.64%) Windows 10
Processes & Methodologies
1 19 (31.15%) ITIL
2 9 (14.75%) Asset Management
3 6 (9.84%) Line Management
3 6 (9.84%) Service Delivery
4 4 (6.56%) Data Management
4 4 (6.56%) Electronic Trading
4 4 (6.56%) Investment Management
4 4 (6.56%) Migration
4 4 (6.56%) Time Management
5 3 (4.92%) Agile Software Development
5 3 (4.92%) Business Analysis
5 3 (4.92%) Change Control
5 3 (4.92%) Information Management
5 3 (4.92%) ITSM
5 3 (4.92%) Service Management
5 3 (4.92%) Stakeholder Management
5 3 (4.92%) Wealth Management
5 3 (4.92%) Workflow
6 2 (3.28%) System Testing
6 2 (3.28%) User Acceptance Testing
Programming Languages
1 8 (13.11%) SQL
2 2 (3.28%) C#
3 1 (1.64%) Java
3 1 (1.64%) PL/SQL
Qualifications
1 4 (6.56%) Microsoft Certification
2 3 (4.92%) Degree
3 2 (3.28%) CCENT
3 2 (3.28%) CCNA
3 2 (3.28%) Cisco Certification
3 2 (3.28%) MCSA
4 1 (1.64%) ACSP
4 1 (1.64%) CISSP
4 1 (1.64%) ECDL
4 1 (1.64%) HND
4 1 (1.64%) ITIL Foundation Certificate
4 1 (1.64%) MCITP
Quality Assurance & Compliance
1 7 (11.48%) SLA
2 2 (3.28%) Disclosure Scotland
System Software
1 25 (40.98%) Active Directory
2 4 (6.56%) Terminal Services
3 3 (4.92%) Hyper-V
4 2 (3.28%) VMware Infrastructure
5 1 (1.64%) BitLocker
5 1 (1.64%) XenApp
Systems Management
1 10 (16.39%) SCCM
2 2 (3.28%) FortiGate
3 1 (1.64%) SCOM
Vendors
1 20 (32.79%) Microsoft
2 8 (13.11%) Cisco
3 6 (9.84%) Charles River
3 6 (9.84%) Oracle
4 3 (4.92%) HP
5 2 (3.28%) Citrix
5 2 (3.28%) IBM
5 2 (3.28%) Remedy
5 2 (3.28%) SAP
5 2 (3.28%) VMware
6 1 (1.64%) Apple
6 1 (1.64%) Avaya
6 1 (1.64%) Equitrac
6 1 (1.64%) FNZ
6 1 (1.64%) Mitel
6 1 (1.64%) Red Hat
6 1 (1.64%) ServiceNow
6 1 (1.64%) Symantec
6 1 (1.64%) Workday