Period
to 18 August 2018

The median contractor rate for a Support Analyst was £140 per day in advertised job vacancies in Scotland during the 6 months to 18 August 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
UK > Scotland
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 137 117 162
Rank change year-on-year -20 +45 -59
Contract jobs requiring a Support Analyst 77 58 41
As % of all contract IT jobs advertised in Scotland 1.39% 1.33% 0.78%
As % of the Job Titles category 1.46% 1.40% 0.83%
Number of daily rates quoted 49 22 31
Scotland median daily rate £140 £186 £200
Median daily rate % change year-on-year -24.83% -6.88% +12.68%
10th Percentile £107 £110 £108
90th Percentile £450 £364 £419
UK median daily rate £216 £275 £243
% change year-on-year -21.36% +13.40% -
Number of hourly rates quoted 3 4 5
Scotland median hourly rate £16.76 £14.50 £10.00
Median hourly rate % change year-on-year +15.59% +45.00% -17.36%
10th Percentile £11.18 £11.40 £9.25
90th Percentile £20.33 £22.23 £14.43
UK median hourly rate £15.50 £14.50 £14.86
% change year-on-year +6.90% -2.42% -0.93%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 5,262 4,141 4,960
% of contract IT jobs with a recognized job title 95.22% 95.06% 93.94%
Number of daily rates quoted 2,980 2,375 2,844
Scotland median daily rate £400 £379 £375
Median daily rate % change year-on-year +5.54% +1.07% +3.45%
10th Percentile £238 £228 £230
90th Percentile £544 £525 £500
UK median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 127 104 113
Scotland median hourly rate £17.00 £25.50 £20.00
Median hourly rate % change year-on-year -33.33% +27.50% -
10th Percentile £10.40 £11.32 £10.26
90th Percentile £43.00 £46.50 £43.00
UK median hourly rate £18.00 £18.70 £19.00
% change year-on-year -3.74% -1.58% +5.67%

Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Scotland.

Contractor daily rate trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Support Analyst in Scotland over the 6 months to 18 August 2018.

Contractor daily rate histogram for Support Analyst in Scotland

Support Analyst
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Scotland.

Contractor hourly rate trend for Support Analyst in Scotland

Support Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Scotland region over the 6 months to 18 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -13 33 £120 -44.83% 7
Glasgow -40 13 £120 -30.94% 3
Stirling - 10 £450 - 1
Inverclyde +3 4 £168 -
Dundee -8 4 £108 -39.01% 2
Renfrewshire -37 3 £270 -
Aberdeen +11 2 - - 1
Highlands - 2 - -
Perth and Kinross - 1 £230 -
North Lanarkshire - 1 - - 1
West Lothian - 1 £100 - 1
Fife - 1 £175 -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 18 August 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Support Analyst in the job title.

1 40 (51.95%) Windows
2 37 (48.05%) Active Directory
3 30 (38.96%) Microsoft
4 19 (24.68%) SQL
5 18 (23.38%) ITIL
6 17 (22.08%) Microsoft Office
7 16 (20.78%) Windows Server
7 16 (20.78%) Problem-Solving
8 15 (19.48%) Analytical Skills
9 14 (18.18%) Windows 7
9 14 (18.18%) Finance
10 13 (16.88%) SCCM
11 12 (15.58%) Project Management
12 10 (12.99%) Oracle
12 10 (12.99%) Workflow
12 10 (12.99%) Wealth Management
12 10 (12.99%) Office 365
12 10 (12.99%) Windows 10
12 10 (12.99%) Sonata
13 9 (11.69%) Disclosure Scotland
13 9 (11.69%) Data Analysis
13 9 (11.69%) Unix
13 9 (11.69%) MS Exchange
14 8 (10.39%) FNZ
15 7 (9.09%) Cisco
15 7 (9.09%) Service Delivery
16 6 (7.79%) SLA
16 6 (7.79%) SQL Server
16 6 (7.79%) Exchange Server 2010
16 6 (7.79%) ServiceNow

Support Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (11.69%) MS Exchange
2 6 (7.79%) Exchange Server 2010
3 2 (2.60%) IBM Notes
4 1 (1.30%) Cloud Foundry
4 1 (1.30%) CMS
4 1 (1.30%) Drupal
4 1 (1.30%) Exchange Server 2013
4 1 (1.30%) SharePoint
4 1 (1.30%) Skype for Business
Applications
1 17 (22.08%) Microsoft Office
2 5 (6.49%) Microsoft Excel
3 1 (1.30%) Adobe Illustrator
3 1 (1.30%) Adobe Premiere
3 1 (1.30%) Microsoft PowerPoint
3 1 (1.30%) Microsoft Project
3 1 (1.30%) MS Visio
3 1 (1.30%) Photoshop
Business Applications
1 10 (12.99%) Sonata
2 2 (2.60%) assyst
2 2 (2.60%) SAP Oil and Gas
2 2 (2.60%) SAP PM
3 1 (1.30%) thinkFolio
Cloud Services
1 10 (12.99%) Office 365
2 2 (2.60%) Microsoft Azure
3 1 (1.30%) Amazon AWS
Communications & Networking
1 5 (6.49%) DHCP
1 5 (6.49%) DNS
1 5 (6.49%) VPN
2 4 (5.19%) LAN
2 4 (5.19%) Remote Desktop
3 3 (3.90%) TCP/IP
4 2 (2.60%) WAN
5 1 (1.30%) Firewall
5 1 (1.30%) SAN
Database & Business Intelligence
1 6 (7.79%) SQL Server
2 4 (5.19%) SQL Server 2008
2 4 (5.19%) SQL Server 2012
2 4 (5.19%) SQL Server 2014
3 1 (1.30%) Data Warehouse
3 1 (1.30%) MySQL
3 1 (1.30%) Relational Database
Development Applications
1 2 (2.60%) MSI
General
1 14 (18.18%) Finance
2 3 (3.90%) Banking
3 2 (2.60%) Law
4 1 (1.30%) Advertising
4 1 (1.30%) Legal
4 1 (1.30%) Retail
Libraries, Frameworks & Software Standards
1 3 (3.90%) FIX Protocol
1 3 (3.90%) XML
2 2 (2.60%) LDAP
2 2 (2.60%) RESTful
3 1 (1.30%) COM
3 1 (1.30%) HTML
3 1 (1.30%) Web Services
Miscellaneous
1 15 (19.48%) Analytical Skills
2 4 (5.19%) Blackberry
2 4 (5.19%) Data Structures
3 3 (3.90%) Driving Licence
3 3 (3.90%) Equities
3 3 (3.90%) Fixed Income
3 3 (3.90%) User Experience
4 2 (2.60%) Data Centre
5 1 (1.30%) e-Learning
5 1 (1.30%) Fat Client
5 1 (1.30%) iPad
5 1 (1.30%) iPhone
5 1 (1.30%) NHS
5 1 (1.30%) PDA
5 1 (1.30%) Self-Motivation
5 1 (1.30%) Smartphone
5 1 (1.30%) Thin Client
Operating Systems
1 40 (51.95%) Windows
2 16 (20.78%) Windows Server
3 14 (18.18%) Windows 7
4 10 (12.99%) Windows 10
5 9 (11.69%) Unix
6 5 (6.49%) Apple iOS
6 5 (6.49%) Windows Server 2008
6 5 (6.49%) Windows Server 2012
7 4 (5.19%) Android
7 4 (5.19%) Linux
7 4 (5.19%) Windows XP
8 3 (3.90%) Mac OS
9 2 (2.60%) Windows 8
9 2 (2.60%) Windows Server 2003
10 1 (1.30%) Mac OS X
10 1 (1.30%) Red Hat Enterprise Linux
Processes & Methodologies
1 18 (23.38%) ITIL
2 16 (20.78%) Problem-Solving
3 12 (15.58%) Project Management
4 10 (12.99%) Wealth Management
4 10 (12.99%) Workflow
5 9 (11.69%) Data Analysis
6 7 (9.09%) Service Delivery
7 6 (7.79%) Time Management
8 5 (6.49%) Asset Management
8 5 (6.49%) Line Management
9 4 (5.19%) Data Management
9 4 (5.19%) Incident Management
9 4 (5.19%) ITSM
10 3 (3.90%) Change Management
10 3 (3.90%) Service Management
10 3 (3.90%) Stakeholder Management
11 2 (2.60%) Agile Software Development
11 2 (2.60%) PRINCE2
11 2 (2.60%) Release Management
11 2 (2.60%) Validation
Programming Languages
1 19 (24.68%) SQL
2 5 (6.49%) PowerShell
3 4 (5.19%) T-SQL
4 3 (3.90%) Java
5 1 (1.30%) Java 8
5 1 (1.30%) JavaScript
5 1 (1.30%) PHP
5 1 (1.30%) Shell Script
5 1 (1.30%) VBA
Qualifications
1 4 (5.19%) Degree
2 3 (3.90%) SC Cleared
2 3 (3.90%) Security Cleared
3 2 (2.60%) HNC
3 2 (2.60%) HND
4 1 (1.30%) CISSP
4 1 (1.30%) ITIL Certification
4 1 (1.30%) ITIL Foundation Certificate
4 1 (1.30%) MCP
4 1 (1.30%) MCSA
4 1 (1.30%) MCSE
4 1 (1.30%) Microsoft Certification
Quality Assurance & Compliance
1 9 (11.69%) Disclosure Scotland
2 6 (7.79%) SLA
3 3 (3.90%) PMO
4 1 (1.30%) GDPR
System Software
1 37 (48.05%) Active Directory
2 2 (2.60%) VMware ESXi
2 2 (2.60%) VMware Infrastructure
Systems Management
1 13 (16.88%) SCCM
2 2 (2.60%) Control-M
2 2 (2.60%) HP SIM
3 1 (1.30%) NetBackup
3 1 (1.30%) Norton AntiVirus
Vendors
1 30 (38.96%) Microsoft
2 10 (12.99%) Oracle
3 8 (10.39%) FNZ
4 7 (9.09%) Cisco
5 6 (7.79%) ServiceNow
6 5 (6.49%) Charles River
7 4 (5.19%) Citrix
7 4 (5.19%) VMware
8 3 (3.90%) Symantec
9 2 (2.60%) Altiris
9 2 (2.60%) Apple
9 2 (2.60%) BMC
9 2 (2.60%) HP
9 2 (2.60%) Lotus
9 2 (2.60%) SAP
9 2 (2.60%) SolarWinds
9 2 (2.60%) Sophos
10 1 (1.30%) Adobe
10 1 (1.30%) Mitel
10 1 (1.30%) Red Hat