Period
to 23 May 2018

The median contractor rate for a Support Analyst was £213 per day in advertised job vacancies in Scotland during the 6 months to 23 May 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
UK > Scotland
6 months to
23 May 2018
Same period 2017 Same period 2016
Rank 121 115 172
Rank change year-on-year -6 +57 -74
Contract jobs requiring a Support Analyst 79 43 36
As % of all contract IT jobs advertised in Scotland 1.53% 1.20% 0.65%
As % of the Job Titles category 1.60% 1.26% 0.70%
Number of daily rates quoted 50 22 26
Scotland median daily rate £213 £133 £149
Median daily rate % change year-on-year +60.38% -10.92% -31.21%
10th Percentile £112 £105 £96
90th Percentile £450 £235 £380
UK median daily rate £225 £225 £263
% change year-on-year - -14.29% +5.00%
Number of hourly rates quoted 6 3 2
Scotland median hourly rate £16.81 £15.89 £13.60
Median hourly rate % change year-on-year +5.79% +16.84% +3.50%
10th Percentile £12.88 £14.74 £10.88
90th Percentile £21.00 £17.26 £16.32
UK median hourly rate £14.31 £14.63 £15.00
% change year-on-year -2.15% -2.50% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 4,931 3,415 5,141
% of contract IT jobs with a recognized job title 95.36% 95.26% 93.49%
Number of daily rates quoted 2,917 1,983 2,827
Scotland median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -
10th Percentile £238 £213 £230
90th Percentile £538 £513 £528
UK median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 104 90 90
Scotland median hourly rate £16.63 £17.32 £30.10
Median hourly rate % change year-on-year -3.98% -42.46% +64.95%
10th Percentile £10.33 £11.30 £11.18
90th Percentile £43.35 £52.00 £47.50
UK median hourly rate £18.00 £18.75 £20.00
% change year-on-year -3.97% -6.28% +14.29%

Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Scotland.

Contractor daily rate trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Support Analyst in Scotland over the 6 months to 23 May 2018.

Contractor daily rate histogram for Support Analyst in Scotland

Support Analyst
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Scotland.

Contractor hourly rate trend for Support Analyst in Scotland

Support Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Scotland region over the 6 months to 23 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -5 38 £140 +7.69% 5
Stirling - 12 £450 - 1
Glasgow -38 11 £148 +9.26% 4
Aberdeen - 4 £165 -
Highlands +5 3 - -
Inverclyde 0 3 £168 - 1
Dundee -11 2 £325 +84.40%
West Lothian - 2 £108 - 1
North Lanarkshire - 1 - -
Midlothian - 1 £125 -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 23 May 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Support Analyst in the job title.

1 30 (37.97%) Active Directory
2 27 (34.18%) Microsoft
2 27 (34.18%) Windows
3 25 (31.65%) ITIL
4 22 (27.85%) SQL
5 20 (25.32%) Finance
5 20 (25.32%) Analytical Skills
6 18 (22.78%) Problem-Solving
7 14 (17.72%) Microsoft Office
7 14 (17.72%) Windows 7
8 13 (16.46%) SCCM
9 12 (15.19%) Wealth Management
9 12 (15.19%) Sonata
9 12 (15.19%) Oracle
9 12 (15.19%) Workflow
10 11 (13.92%) Service Delivery
10 11 (13.92%) Unix
10 11 (13.92%) MS Exchange
10 11 (13.92%) Project Management
10 11 (13.92%) Windows Server
11 10 (12.66%) Line Management
11 10 (12.66%) Time Management
11 10 (12.66%) Charles River
11 10 (12.66%) Data Analysis
12 9 (11.39%) Asset Management
12 9 (11.39%) Cisco
12 9 (11.39%) FNZ
13 8 (10.13%) VPN
14 7 (8.86%) Equities
14 7 (8.86%) Fixed Income

Support Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (13.92%) MS Exchange
2 7 (8.86%) Exchange Server 2010
3 2 (2.53%) Exchange Server 2013
3 2 (2.53%) IBM Notes
3 2 (2.53%) SharePoint
3 2 (2.53%) Skype for Business
4 1 (1.27%) Cloud Foundry
Applications
1 14 (17.72%) Microsoft Office
2 4 (5.06%) Microsoft Excel
3 1 (1.27%) Microsoft PowerPoint
3 1 (1.27%) Microsoft Project
3 1 (1.27%) MS Visio
Business Applications
1 12 (15.19%) Sonata
2 5 (6.33%) thinkFolio
3 2 (2.53%) SAP Oil and Gas
3 2 (2.53%) SAP PM
4 1 (1.27%) assyst
4 1 (1.27%) Dynamics CRM
Cloud Services
1 5 (6.33%) Office 365
2 1 (1.27%) Amazon AWS
2 1 (1.27%) Microsoft Azure
Communications & Networking
1 8 (10.13%) VPN
2 7 (8.86%) LAN
3 6 (7.59%) WAN
4 4 (5.06%) DHCP
4 4 (5.06%) DNS
5 2 (2.53%) Cisco ASA
5 2 (2.53%) Internet
5 2 (2.53%) IPsec
5 2 (2.53%) MPLS
5 2 (2.53%) Skype
5 2 (2.53%) VLAN
5 2 (2.53%) Wi-Fi
6 1 (1.27%) Firewall
6 1 (1.27%) Remote Desktop
6 1 (1.27%) SAN
6 1 (1.27%) TCP/IP
Database & Business Intelligence
1 2 (2.53%) SQL Server
1 2 (2.53%) SQL Server 2008
1 2 (2.53%) SQL Server 2012
1 2 (2.53%) SQL Server 2014
2 1 (1.27%) Data Warehouse
2 1 (1.27%) Relational Database
Development Applications
1 2 (2.53%) MSI
General
1 20 (25.32%) Finance
2 4 (5.06%) Banking
3 3 (3.80%) Law
3 3 (3.80%) Legal
4 2 (2.53%) Advertising
4 2 (2.53%) Back Office
4 2 (2.53%) Investment Banking
5 1 (1.27%) Retail
Libraries, Frameworks & Software Standards
1 7 (8.86%) FIX Protocol
2 3 (3.80%) LDAP
2 3 (3.80%) RESTful
3 1 (1.27%) .NET
3 1 (1.27%) COM
3 1 (1.27%) Web Services
3 1 (1.27%) XML
Miscellaneous
1 20 (25.32%) Analytical Skills
2 7 (8.86%) Equities
2 7 (8.86%) Fixed Income
3 5 (6.33%) Blackberry
4 3 (3.80%) Data Centre
4 3 (3.80%) User Experience
5 2 (2.53%) Data Structures
5 2 (2.53%) IBM Mainframe
5 2 (2.53%) iPhone
5 2 (2.53%) Mainframe
6 1 (1.27%) BYOD
6 1 (1.27%) Fat Client
6 1 (1.27%) iPad
6 1 (1.27%) NHS
6 1 (1.27%) Self-Motivation
6 1 (1.27%) Smartphone
6 1 (1.27%) Thin Client
Operating Systems
1 27 (34.18%) Windows
2 14 (17.72%) Windows 7
3 11 (13.92%) Unix
3 11 (13.92%) Windows Server
4 6 (7.59%) Windows Server 2012
5 5 (6.33%) Windows Server 2008
6 3 (3.80%) Windows 10
7 2 (2.53%) Android
7 2 (2.53%) Apple iOS
7 2 (2.53%) Mac OS X
7 2 (2.53%) NetWare
7 2 (2.53%) Windows XP
8 1 (1.27%) Linux
8 1 (1.27%) Red Hat Enterprise Linux
8 1 (1.27%) Windows 8
Processes & Methodologies
1 25 (31.65%) ITIL
2 18 (22.78%) Problem-Solving
3 12 (15.19%) Wealth Management
3 12 (15.19%) Workflow
4 11 (13.92%) Project Management
4 11 (13.92%) Service Delivery
5 10 (12.66%) Data Analysis
5 10 (12.66%) Line Management
5 10 (12.66%) Time Management
6 9 (11.39%) Asset Management
7 6 (7.59%) Data Management
7 6 (7.59%) Electronic Trading
8 5 (6.33%) ITSM
9 4 (5.06%) Agile Software Development
9 4 (5.06%) Investment Management
9 4 (5.06%) Migration
9 4 (5.06%) PRINCE2
9 4 (5.06%) Service Management
10 3 (3.80%) Business Analysis
10 3 (3.80%) Change Control
Programming Languages
1 22 (27.85%) SQL
2 4 (5.06%) Java
3 2 (2.53%) T-SQL
4 1 (1.27%) C#
4 1 (1.27%) Java 8
4 1 (1.27%) JavaScript
4 1 (1.27%) PowerShell
4 1 (1.27%) VBA
Qualifications
1 5 (6.33%) Degree
2 4 (5.06%) Microsoft Certification
3 3 (3.80%) HND
4 2 (2.53%) CCENT
4 2 (2.53%) CCNA
4 2 (2.53%) Cisco Certification
4 2 (2.53%) HNC
4 2 (2.53%) MCSA
4 2 (2.53%) SC Cleared
4 2 (2.53%) Security Cleared
5 1 (1.27%) ACSP
5 1 (1.27%) CISSP
5 1 (1.27%) ITIL Foundation Certificate
5 1 (1.27%) MCITP
5 1 (1.27%) MCSE
Quality Assurance & Compliance
1 6 (7.59%) Disclosure Scotland
2 5 (6.33%) SLA
3 3 (3.80%) PMO
4 1 (1.27%) GDPR
System Software
1 30 (37.97%) Active Directory
2 2 (2.53%) VMware Infrastructure
3 1 (1.27%) BitLocker
3 1 (1.27%) Hyper-V
3 1 (1.27%) Terminal Services
Systems Management
1 13 (16.46%) SCCM
2 2 (2.53%) FortiGate
3 1 (1.27%) SCOM
Vendors
1 27 (34.18%) Microsoft
2 12 (15.19%) Oracle
3 10 (12.66%) Charles River
4 9 (11.39%) Cisco
4 9 (11.39%) FNZ
5 4 (5.06%) VMware
6 3 (3.80%) Citrix
6 3 (3.80%) SAP
6 3 (3.80%) Symantec
7 2 (2.53%) Altiris
7 2 (2.53%) Apple
7 2 (2.53%) IBM
7 2 (2.53%) Lotus
7 2 (2.53%) Remedy
7 2 (2.53%) ServiceNow
7 2 (2.53%) Sophos
8 1 (1.27%) Avaya
8 1 (1.27%) Equitrac
8 1 (1.27%) HP
8 1 (1.27%) Mitel