Period
to 18 February 2019

The median contractor rate for a Support Analyst was £150 per day in advertised job vacancies in Scotland during the 6 months to 18 February 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
UK > Scotland
6 months to
18 Feb 2019
Same period 2018 Same period 2017
Rank 128 134 129
Rank change year-on-year +6 -5 +8
Contract jobs requiring a Support Analyst 54 58 42
As % of all contract IT jobs advertised in Scotland 1.16% 1.20% 1.14%
As % of the Job Titles category 1.22% 1.25% 1.19%
Number of daily rates quoted 33 29 26
Scotland median daily rate £150 £175 £133
Median daily rate % change year-on-year -14.29% +32.08% -5.36%
10th Percentile £114 £107 £106
90th Percentile £338 £339 £263
UK median daily rate £225 £225 £225
Number of hourly rates quoted 5 10 7
Scotland median hourly rate £12.50 £17.93 £15.50
Median hourly rate % change year-on-year -30.28% +15.68% +3.33%
10th Percentile £12.25 £13.22 £9.15
90th Percentile £25.60 £21.28 £17.15
UK median hourly rate £16.50 £14.75 £15.50
% change year-on-year +11.86% -4.84% -3.13%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 4,420 4,630 3,517
% of contract IT jobs with a recognized job title 94.71% 95.84% 95.18%
Number of daily rates quoted 2,513 2,710 2,069
Scotland median daily rate £400 £390 £363
Median daily rate % change year-on-year +2.56% +7.59% -3.33%
10th Percentile £212 £225 £213
90th Percentile £575 £538 £513
UK median daily rate £460 £450 £425
% change year-on-year +2.22% +5.88% +3.03%
Number of hourly rates quoted 108 109 119
Scotland median hourly rate £19.50 £20.00 £15.89
Median hourly rate % change year-on-year -2.50% +25.87% -36.44%
10th Percentile £11.23 £11.23 £10.60
90th Percentile £45.03 £42.65 £52.00
UK median hourly rate £18.70 £18.70 £18.00
% change year-on-year - +3.89% -5.26%

Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Scotland.

Contractor daily rate trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Support Analyst in Scotland over the 6 months to 18 February 2019.

Contractor daily rate histogram for Support Analyst in Scotland

Support Analyst
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Scotland.

Contractor hourly rate trend for Support Analyst in Scotland

Support Analyst
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing Support Analyst in Scotland over the 6 months to 18 February 2019.

Contractor hourly rate histogram for Support Analyst in Scotland

Support Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Scotland region over the 6 months to 18 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +14 23 £140 -31.71% 12
Glasgow -14 21 £200 +17.65% 3
Dundee - 5 £115 - 3
Aberdeen +7 3 £200 +21.21%
Stirling 0 1 £125 -72.22%
South Lanarkshire - 1 - -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 18 February 2019, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Support Analyst in the job title.

1 34 (62.96%) Windows
2 30 (55.56%) Microsoft
3 29 (53.70%) Active Directory
4 17 (31.48%) Windows 7
5 15 (27.78%) Microsoft Office
5 15 (27.78%) Windows 10
5 15 (27.78%) Office 365
6 12 (22.22%) Windows Server 2012
6 12 (22.22%) Windows Server
7 11 (20.37%) Finance
8 10 (18.52%) ITIL
8 10 (18.52%) SLA
8 10 (18.52%) Windows Server 2008
9 9 (16.67%) SCCM
10 8 (14.81%) SQL
10 8 (14.81%) VMware
11 7 (12.96%) SQL Server
11 7 (12.96%) SharePoint
12 6 (11.11%) Incident Management
12 6 (11.11%) Microsoft Azure
12 6 (11.11%) VMware Infrastructure
13 5 (9.26%) iPhone
13 5 (9.26%) MS Exchange
13 5 (9.26%) VPN
13 5 (9.26%) Microsoft Certification
13 5 (9.26%) ServiceNow
13 5 (9.26%) Skype
13 5 (9.26%) OneDrive
13 5 (9.26%) SQL Server 2012
13 5 (9.26%) iPad

Support Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.96%) SharePoint
2 5 (9.26%) Exchange Server 2010
2 5 (9.26%) MS Exchange
3 2 (3.70%) Exchange Server 2013
3 2 (3.70%) Skype for Business
Applications
1 15 (27.78%) Microsoft Office
2 2 (3.70%) Microsoft PowerPoint
3 1 (1.85%) Microsoft Excel
Business Applications
1 4 (7.41%) thinkFolio
2 3 (5.56%) Dynamics CRM
Cloud Services
1 15 (27.78%) Office 365
2 6 (11.11%) Microsoft Azure
3 5 (9.26%) OneDrive
4 2 (3.70%) Virtual Private Cloud
4 2 (3.70%) Yammer
5 1 (1.85%) Cloud Computing
Communications & Networking
1 5 (9.26%) Skype
1 5 (9.26%) VPN
2 4 (7.41%) LAN
3 3 (5.56%) DHCP
3 3 (5.56%) DNS
3 3 (5.56%) TCP/IP
4 2 (3.70%) VoIP
5 1 (1.85%) SAN
5 1 (1.85%) Unified Communications
Database & Business Intelligence
1 7 (12.96%) SQL Server
2 5 (9.26%) SQL Server 2012
3 3 (5.56%) SQL Server 2016
4 2 (3.70%) SQL Server 2008
4 2 (3.70%) SQL Server 2014
5 1 (1.85%) Amazon QuickSight
5 1 (1.85%) Azure SQL Database
5 1 (1.85%) Power BI
Development Applications
1 3 (5.56%) Hudson
2 1 (1.85%) JIRA
General
1 11 (20.37%) Finance
2 3 (5.56%) Law
2 3 (5.56%) Telecoms
3 1 (1.85%) Advertising
3 1 (1.85%) Front Office
3 1 (1.85%) Legal
Libraries, Frameworks & Software Standards
1 3 (5.56%) Swing
2 2 (3.70%) XML
2 2 (3.70%) XSLT
3 1 (1.85%) COM
3 1 (1.85%) Software Packaging
3 1 (1.85%) Spring
Miscellaneous
1 5 (9.26%) iPad
1 5 (9.26%) iPhone
2 4 (7.41%) Blackberry
3 3 (5.56%) FMCG
3 3 (5.56%) Foreign Exchange (FX)
3 3 (5.56%) Smartphone
4 2 (3.70%) Data Structures
4 2 (3.70%) Fat Client
4 2 (3.70%) Public Cloud
4 2 (3.70%) Thin Client
5 1 (1.85%) Analytical Skills
5 1 (1.85%) Hybrid Cloud
5 1 (1.85%) Industrial Internet of Things
5 1 (1.85%) Smart Meter
Operating Systems
1 34 (62.96%) Windows
2 17 (31.48%) Windows 7
3 15 (27.78%) Windows 10
4 12 (22.22%) Windows Server
4 12 (22.22%) Windows Server 2012
5 10 (18.52%) Windows Server 2008
6 4 (7.41%) Windows 8
7 3 (5.56%) Android
8 1 (1.85%) Apple iOS
8 1 (1.85%) Linux
8 1 (1.85%) Mac OS
8 1 (1.85%) Unix
8 1 (1.85%) Windows Vista
Processes & Methodologies
1 10 (18.52%) ITIL
2 6 (11.11%) Incident Management
3 4 (7.41%) Change Management
3 4 (7.41%) Patch Management
3 4 (7.41%) Problem-Solving
4 3 (5.56%) Antivirus Management
4 3 (5.56%) CRM
4 3 (5.56%) Data Protection
4 3 (5.56%) ERP
4 3 (5.56%) Mentoring
4 3 (5.56%) Mobile Device Management
4 3 (5.56%) Stakeholder Engagement
4 3 (5.56%) Storage Management
5 2 (3.70%) Agile Software Development
5 2 (3.70%) Asset Management
5 2 (3.70%) Data Management
5 2 (3.70%) Knowledge Management
5 2 (3.70%) Server Management
5 2 (3.70%) Server Monitoring
5 2 (3.70%) Service Management
Programming Languages
1 8 (14.81%) SQL
2 4 (7.41%) PowerShell
3 3 (5.56%) Java
4 2 (3.70%) T-SQL
4 2 (3.70%) XPath
Qualifications
1 5 (9.26%) Microsoft Certification
2 4 (7.41%) Degree
3 3 (5.56%) MCP
4 2 (3.70%) CCA
4 2 (3.70%) CCEA
4 2 (3.70%) Citrix Certification
4 2 (3.70%) ITIL Certification
4 2 (3.70%) MCITP
4 2 (3.70%) MCSE
4 2 (3.70%) VCAP
4 2 (3.70%) VCP4
4 2 (3.70%) VMware Certified Professional (VCP)
5 1 (1.85%) HNC
Quality Assurance & Compliance
1 10 (18.52%) SLA
2 4 (7.41%) Disclosure Scotland
3 1 (1.85%) Cyber Essentials
3 1 (1.85%) PMO
System Software
1 29 (53.70%) Active Directory
2 6 (11.11%) VMware Infrastructure
3 3 (5.56%) Microsoft Virtual Server
3 3 (5.56%) Virtual Servers
4 2 (3.70%) BitLocker
4 2 (3.70%) Hyper-V
4 2 (3.70%) Terminal Services
4 2 (3.70%) Virtual Machines
5 1 (1.85%) VMware Server
5 1 (1.85%) VMware Workstation
Systems Management
1 9 (16.67%) SCCM
2 2 (3.70%) Microsoft Intune
Vendors
1 30 (55.56%) Microsoft
2 8 (14.81%) VMware
3 5 (9.26%) ServiceNow
4 4 (7.41%) Cisco
4 4 (7.41%) HP
5 3 (5.56%) Charles River
6 2 (3.70%) Dell
7 1 (1.85%) Ab Initio
7 1 (1.85%) Apple
7 1 (1.85%) Oracle
7 1 (1.85%) Symantec
7 1 (1.85%) Twitter