Period
to 23 October 2018

The median contractor rate for a Support Analyst was £130 per day in advertised job vacancies in Scotland during the 6 months to 23 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
UK > Scotland
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 148 124 150
Rank change year-on-year -24 +26 -34
Contract jobs requiring a Support Analyst 56 59 43
As % of all contract IT jobs advertised in Scotland 1.04% 1.22% 0.92%
As % of the Job Titles category 1.10% 1.28% 0.98%
Number of daily rates quoted 33 20 29
Scotland median daily rate £130 £186 £175
Median daily rate % change year-on-year -30.20% +6.43% +2.94%
10th Percentile £106 £103 £113
90th Percentile £262 £367 £419
UK median daily rate £213 £258 £225
% change year-on-year -17.48% +14.44% -10.00%
Number of hourly rates quoted 1 10 7
Scotland median hourly rate £18.00 £14.75 £9.50
Median hourly rate % change year-on-year +22.03% +55.26% -24.30%
10th Percentile £17.00 £10.69 £9.15
90th Percentile £19.00 £23.88 £12.90
UK median hourly rate £16.00 £15.10 £15.00
% change year-on-year +5.96% +0.67% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 5,104 4,624 4,374
% of contract IT jobs with a recognized job title 95.01% 95.52% 94.00%
Number of daily rates quoted 2,738 2,611 2,561
Scotland median daily rate £400 £385 £360
Median daily rate % change year-on-year +3.90% +6.94% -0.69%
10th Percentile £222 £229 £224
90th Percentile £550 £525 £488
UK median daily rate £450 £440 £425
% change year-on-year +2.27% +3.53% +6.25%
Number of hourly rates quoted 136 142 113
Scotland median hourly rate £17.50 £21.75 £15.82
Median hourly rate % change year-on-year -19.54% +37.53% -20.93%
10th Percentile £10.75 £11.25 £10.00
90th Percentile £45.63 £43.75 £43.00
UK median hourly rate £17.99 £18.70 £18.00
% change year-on-year -3.82% +3.89% -

Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Scotland.

Contractor daily rate trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Support Analyst in Scotland over the 6 months to 23 October 2018.

Contractor daily rate histogram for Support Analyst in Scotland

Support Analyst
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Scotland.

Contractor hourly rate trend for Support Analyst in Scotland

Support Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Scotland region over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -6 21 £129 -31.47% 3
Glasgow -30 18 £120 -17.95% 6
Aberdeen +15 4 £194 - 2
Dundee -8 3 £108 -53.76%
Renfrewshire -19 3 £270 -
Inverclyde +2 1 - -
Stirling +2 1 £125 -40.48%
Fife - 1 £175 -
Highlands - 1 - -
Perth and Kinross - 1 £230 -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 23 October 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Support Analyst in the job title.

1 40 (71.43%) Windows
2 33 (58.93%) Active Directory
3 23 (41.07%) Microsoft
4 18 (32.14%) Windows 10
5 14 (25.00%) ITIL
5 14 (25.00%) Windows 7
6 13 (23.21%) Office 365
6 13 (23.21%) Microsoft Office
7 12 (21.43%) Windows Server
8 11 (19.64%) SCCM
9 8 (14.29%) Windows Server 2008
9 8 (14.29%) SQL
10 7 (12.50%) Incident Management
10 7 (12.50%) Disclosure Scotland
11 6 (10.71%) Windows Server 2012
11 6 (10.71%) Apple iOS
11 6 (10.71%) VMware
11 6 (10.71%) PowerShell
11 6 (10.71%) HP
11 6 (10.71%) SQL Server
11 6 (10.71%) SLA
11 6 (10.71%) Cisco
12 5 (8.93%) DHCP
12 5 (8.93%) TCP/IP
12 5 (8.93%) DNS
12 5 (8.93%) Finance
12 5 (8.93%) ServiceNow
12 5 (8.93%) Problem-Solving
13 4 (7.14%) SQL Server 2014
13 4 (7.14%) SQL Server 2012

Support Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.14%) Exchange Server 2010
1 4 (7.14%) MS Exchange
2 2 (3.57%) Exchange Server 2013
3 1 (1.79%) Cloud Foundry
3 1 (1.79%) CMS
3 1 (1.79%) Drupal
3 1 (1.79%) SharePoint
3 1 (1.79%) Skype for Business
Applications
1 13 (23.21%) Microsoft Office
2 2 (3.57%) Microsoft Excel
3 1 (1.79%) Adobe Illustrator
3 1 (1.79%) Adobe Premiere
3 1 (1.79%) Microsoft PowerPoint
3 1 (1.79%) Photoshop
Business Applications
1 2 (3.57%) SAP Oil and Gas
1 2 (3.57%) SAP PM
2 1 (1.79%) assyst
Cloud Services
1 13 (23.21%) Office 365
2 2 (3.57%) Microsoft Azure
3 1 (1.79%) Amazon AWS
Communications & Networking
1 5 (8.93%) DHCP
1 5 (8.93%) DNS
1 5 (8.93%) TCP/IP
2 4 (7.14%) Remote Desktop
3 2 (3.57%) LAN
3 2 (3.57%) VPN
4 1 (1.79%) SAN
4 1 (1.79%) WAN
Database & Business Intelligence
1 6 (10.71%) SQL Server
2 4 (7.14%) SQL Server 2008
2 4 (7.14%) SQL Server 2012
2 4 (7.14%) SQL Server 2014
3 1 (1.79%) MySQL
Development Applications
1 2 (3.57%) Hudson
General
1 5 (8.93%) Finance
2 2 (3.57%) Banking
2 2 (3.57%) Law
Libraries, Frameworks & Software Standards
1 4 (7.14%) XML
2 2 (3.57%) COM
2 2 (3.57%) LDAP
2 2 (3.57%) RESTful
2 2 (3.57%) XSLT
3 1 (1.79%) HTML
3 1 (1.79%) Spring
3 1 (1.79%) Web Services
Miscellaneous
1 4 (7.14%) Data Structures
2 3 (5.36%) Analytical Skills
2 3 (5.36%) Driving Licence
2 3 (5.36%) Fat Client
2 3 (5.36%) Thin Client
2 3 (5.36%) User Experience
3 2 (3.57%) Data Centre
4 1 (1.79%) e-Learning
4 1 (1.79%) iPad
4 1 (1.79%) iPhone
4 1 (1.79%) PDA
Operating Systems
1 40 (71.43%) Windows
2 18 (32.14%) Windows 10
3 14 (25.00%) Windows 7
4 12 (21.43%) Windows Server
5 8 (14.29%) Windows Server 2008
6 6 (10.71%) Apple iOS
6 6 (10.71%) Windows Server 2012
7 4 (7.14%) Android
7 4 (7.14%) Mac OS
8 3 (5.36%) Linux
8 3 (5.36%) Windows 8
9 2 (3.57%) Windows Server 2003
9 2 (3.57%) Windows XP
10 1 (1.79%) Mac OS X
10 1 (1.79%) Unix
Processes & Methodologies
1 14 (25.00%) ITIL
2 7 (12.50%) Incident Management
3 5 (8.93%) Problem-Solving
4 4 (7.14%) Data Management
4 4 (7.14%) Service Delivery
5 3 (5.36%) ITSM
5 3 (5.36%) Project Management
6 2 (3.57%) Agile Software Development
6 2 (3.57%) Antivirus Management
6 2 (3.57%) Change Management
6 2 (3.57%) Data Protection
6 2 (3.57%) DevOps
6 2 (3.57%) Line Management
6 2 (3.57%) Patch Management
6 2 (3.57%) Programme Delivery
6 2 (3.57%) Release Management
6 2 (3.57%) Service Management
6 2 (3.57%) Stakeholder Management
7 1 (1.79%) Analytics
7 1 (1.79%) SDLC
Programming Languages
1 8 (14.29%) SQL
2 6 (10.71%) PowerShell
3 4 (7.14%) T-SQL
4 3 (5.36%) Java
5 2 (3.57%) XPath
6 1 (1.79%) Java 8
6 1 (1.79%) JavaScript
6 1 (1.79%) PHP
6 1 (1.79%) Shell Script
6 1 (1.79%) VBA
Qualifications
1 3 (5.36%) ITIL Certification
1 3 (5.36%) MCP
2 2 (3.57%) Degree
2 2 (3.57%) Microsoft Certification
3 1 (1.79%) SC Cleared
3 1 (1.79%) Security Cleared
Quality Assurance & Compliance
1 7 (12.50%) Disclosure Scotland
2 6 (10.71%) SLA
3 1 (1.79%) Cyber Essentials
3 1 (1.79%) GDPR
3 1 (1.79%) PMO
System Software
1 33 (58.93%) Active Directory
2 3 (5.36%) VMware Infrastructure
3 2 (3.57%) BitLocker
3 2 (3.57%) Terminal Services
3 2 (3.57%) VMware ESXi
4 1 (1.79%) VMware Server
4 1 (1.79%) VMware Workstation
Systems Management
1 11 (19.64%) SCCM
2 2 (3.57%) Control-M
2 2 (3.57%) HP SIM
3 1 (1.79%) NetBackup
3 1 (1.79%) Norton AntiVirus
Vendors
1 23 (41.07%) Microsoft
2 6 (10.71%) Cisco
2 6 (10.71%) HP
2 6 (10.71%) VMware
3 5 (8.93%) ServiceNow
4 3 (5.36%) Citrix
5 2 (3.57%) Apple
5 2 (3.57%) BMC
5 2 (3.57%) Dell
5 2 (3.57%) SAP
5 2 (3.57%) SolarWinds
5 2 (3.57%) Symantec
6 1 (1.79%) Adobe
6 1 (1.79%) Mitel
6 1 (1.79%) Twitter
6 1 (1.79%) Veritas