Period
to 20 July 2019

The median contractor rate for a 2nd Line Support was £158 per day in advertised job vacancies in Hampshire during the 6 months to 20 July 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
South East > Hampshire
6 months to
20 Jul 2019
Same period 2018 Same period 2017
Rank 151 139 133
Rank change year-on-year -12 -6 +35
Contract jobs requiring a 2nd Line Support 21 38 29
As % of all contract IT jobs advertised in Hampshire 0.57% 0.99% 0.78%
As % of the Job Titles category 0.61% 1.05% 0.82%
Number of daily rates quoted 15 15 18
Hampshire median daily rate £158 £145 £163
Median daily rate % change year-on-year +8.62% -10.91% +8.50%
10th Percentile £143 £112 £123
90th Percentile £196 £225 £264
South East median daily rate £163 £150 £150
% change year-on-year +8.33% - -6.25%
Number of hourly rates quoted 0 5 4
Hampshire median hourly rate - £15.50 £15.00
Median hourly rate % change year-on-year - +3.33% -14.29%
South East median hourly rate £12.00 £16.00 £15.00
% change year-on-year -25.00% +6.67% -11.76%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hampshire
Contract vacancies in Hampshire with a recognized job title 3,461 3,614 3,532
% of contract IT jobs with a recognized job title 94.56% 94.41% 94.92%
Number of daily rates quoted 2,118 2,098 2,106
Hampshire median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% +3.23%
10th Percentile £281 £275 £250
90th Percentile £575 £575 £538
South East median daily rate £440 £425 £410
% change year-on-year +3.53% +3.66% +2.50%
Number of hourly rates quoted 239 186 251
Hampshire median hourly rate £33.00 £22.88 £25.00
Median hourly rate % change year-on-year +44.26% -8.50% -
10th Percentile £11.46 £11.00 £11.06
90th Percentile £55.00 £49.11 £47.50
South East median hourly rate £22.50 £19.02 £17.50
% change year-on-year +18.33% +8.66% -11.67%

2nd Line Support
Job Vacancy Trend in Hampshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for 2nd Line Support in Hampshire

2nd Line Support
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Hampshire.

Contractor daily rate trend for 2nd Line Support in Hampshire

2nd Line Support
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing 2nd Line Support in Hampshire over the 6 months to 20 July 2019.

Contractor daily rate histogram for 2nd Line Support in Hampshire

2nd Line Support
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Hampshire.

Contractor hourly rate trend for 2nd Line Support in Hampshire

2nd Line Support
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 6 months to 20 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke 0 6 £163 -7.14% 4
Fareham +2 5 £145 -17.14%
Portsmouth -8 3 £168 +39.58% 2
Southampton -1 2 £158 +1.61% 5
Farnborough -2 1 - - 3
Havant - 1 - -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 20 July 2019, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region featuring 2nd Line Support in the job title.

1 18 (85.71%) Windows
2 12 (57.14%) ITIL
3 9 (42.86%) Office 365
3 9 (42.86%) Windows 7
3 9 (42.86%) VMware
4 8 (38.10%) Active Directory
4 8 (38.10%) ITIL Certification
4 8 (38.10%) Windows 10
5 7 (33.33%) Problem-Solving
5 7 (33.33%) Cisco
6 6 (28.57%) Microsoft
6 6 (28.57%) Microsoft Office
6 6 (28.57%) VMware Infrastructure
7 5 (23.81%) Migration
7 5 (23.81%) Citrix
8 4 (19.05%) Finance
8 4 (19.05%) Financial Institution
8 4 (19.05%) Security Cleared
8 4 (19.05%) Windows Server
9 3 (14.29%) Google
9 3 (14.29%) Structured Cabling
9 3 (14.29%) Wi-Fi
9 3 (14.29%) Wireless
9 3 (14.29%) DNS
9 3 (14.29%) SLA
9 3 (14.29%) Mac OS X
9 3 (14.29%) Apple
9 3 (14.29%) MCP
9 3 (14.29%) LAN
9 3 (14.29%) WAN

2nd Line Support Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) IIS
1 2 (9.52%) MS Exchange
1 2 (9.52%) SharePoint
2 1 (4.76%) Exchange Server 2013
2 1 (4.76%) SharePoint Server
2 1 (4.76%) Skype for Business
Applications
1 6 (28.57%) Microsoft Office
2 1 (4.76%) Microsoft Excel
Cloud Services
1 9 (42.86%) Office 365
Communications & Networking
1 3 (14.29%) DHCP
1 3 (14.29%) DNS
1 3 (14.29%) LAN
1 3 (14.29%) Structured Cabling
1 3 (14.29%) WAN
1 3 (14.29%) Wi-Fi
1 3 (14.29%) Wireless
2 2 (9.52%) Firewall
2 2 (9.52%) TCP/IP
2 2 (9.52%) VoIP
3 1 (4.76%) Cisco ASA
3 1 (4.76%) PBX
3 1 (4.76%) SAN
3 1 (4.76%) VLAN
3 1 (4.76%) VPN
Database & Business Intelligence
1 2 (9.52%) SQL Server
2 1 (4.76%) SQL Server 2012
General
1 4 (19.05%) Finance
1 4 (19.05%) Financial Institution
2 1 (4.76%) Back Office
2 1 (4.76%) Telecoms
Miscellaneous
1 2 (9.52%) Smartphone
1 2 (9.52%) Video Conferencing
2 1 (4.76%) Analytical Skills
2 1 (4.76%) PKI
Operating Systems
1 18 (85.71%) Windows
2 9 (42.86%) Windows 7
3 8 (38.10%) Windows 10
4 4 (19.05%) Windows Server
5 3 (14.29%) Mac OS X
6 2 (9.52%) Windows Server 2012
7 1 (4.76%) Windows 8
7 1 (4.76%) Windows Server 2008
Processes & Methodologies
1 12 (57.14%) ITIL
2 7 (33.33%) Problem-Solving
3 5 (23.81%) Migration
4 2 (9.52%) Line Management
5 1 (4.76%) Configuration Management
5 1 (4.76%) Data Protection
5 1 (4.76%) Demand Management
5 1 (4.76%) Identity Management
5 1 (4.76%) Incident Management
5 1 (4.76%) Knowledge Management
5 1 (4.76%) Mentoring
5 1 (4.76%) Patch Management
5 1 (4.76%) Problem Management
5 1 (4.76%) Root Cause Analysis
5 1 (4.76%) Service Management
5 1 (4.76%) Storage Management
5 1 (4.76%) Time Management
Programming Languages
1 2 (9.52%) SQL
2 1 (4.76%) C
2 1 (4.76%) PowerShell
Qualifications
1 8 (38.10%) ITIL Certification
2 4 (19.05%) Security Cleared
3 3 (14.29%) MCP
4 2 (9.52%) Microsoft Certification
4 2 (9.52%) SC Cleared
5 1 (4.76%) CCNP
5 1 (4.76%) Cisco Certification
5 1 (4.76%) DV Cleared
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 8 (38.10%) Active Directory
2 6 (28.57%) VMware Infrastructure
3 2 (9.52%) Hyper-V
4 1 (4.76%) Terminal Server
4 1 (4.76%) Virtual Machines
4 1 (4.76%) vSphere
Systems Management
1 1 (4.76%) FortiGate
1 1 (4.76%) Microsoft Data Protection Manager
1 1 (4.76%) SCOM
1 1 (4.76%) SCOrch
1 1 (4.76%) WSUS
Vendors
1 9 (42.86%) VMware
2 7 (33.33%) Cisco
3 6 (28.57%) Microsoft
4 5 (23.81%) Citrix
5 3 (14.29%) Apple
5 3 (14.29%) Google
6 2 (9.52%) HP
7 1 (4.76%) Blue Coat
7 1 (4.76%) Dell
7 1 (4.76%) Fortinet
7 1 (4.76%) Remedy
7 1 (4.76%) Tufin