Period
to 19 November 2017

The median contractor rate for a 2nd Line Support was £125 per day in advertised job vacancies in Hampshire during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
South East > Hampshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 116 143 158
Rank change year-on-year +27 +15 -33
Contract jobs requiring a 2nd Line Support 46 25 35
As % of all contract IT jobs advertised in Hampshire 1.31% 0.65% 0.79%
As % of the Job Titles category 1.38% 0.70% 0.82%
Number of daily rates quoted 26 10 8
Hampshire median daily rate £125 £160 £165
Median daily rate % change year-on-year -21.88% -3.03% -5.71%
10th Percentile £111 £118 £145
90th Percentile £263 £250 £248
South East median daily rate £145 £160 £173
% change year-on-year -9.38% -7.25% +1.47%
Number of hourly rates quoted 3 5 18
Hampshire median hourly rate £13.00 £17.00 £17.50
Median hourly rate % change year-on-year -23.53% -2.86% +20.69%
10th Percentile £12.50 £11.38 £13.00
90th Percentile £17.10 £19.70 £20.78
South East median hourly rate £15.75 £17.53 £16.50
% change year-on-year -10.15% +6.24% +7.32%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hampshire
Contract vacancies in Hampshire with a recognized job title 3335 3572 4246
% of contract IT jobs with a recognized job title 95.20% 92.47% 95.67%
Number of daily rates quoted 1977 2227 2599
Hampshire median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.23% +3.33% +7.14%
10th Percentile £213 £235 £258
90th Percentile £536 £538 £513
South East median daily rate £415 £400 £388
% change year-on-year +3.75% +3.23% +7.34%
Number of hourly rates quoted 157 248 280
Hampshire median hourly rate £23.00 £25.00 £20.00
Median hourly rate % change year-on-year -8.00% +25.00% -
10th Percentile £11.15 £11.00 £11.00
90th Percentile £47.50 £52.88 £47.83
South East median hourly rate £18.00 £19.56 £18.50
% change year-on-year -7.95% +5.70% +15.63%

2nd Line Support
Job Vacancy Trend in Hampshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for 2nd Line Support in Hampshire

2nd Line Support
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Hampshire.

Contractor daily rate trend for 2nd Line Support in Hampshire

2nd Line Support
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing 2nd Line Support in Hampshire over the 6 months to 19 November 2017.

Contractor daily rate histogram for 2nd Line Support in Hampshire

2nd Line Support
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Hampshire.

Contractor hourly rate trend for 2nd Line Support in Hampshire

2nd Line Support
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +17 9 £120 -
Fareham 0 7 £123 -14.04% 1
Portsmouth +5 6 £111 -30.63% 2
Winchester +16 5 £233 +16.25%
Basingstoke - 5 £213 -
Havant 0 4 - -
Farnborough +9 3 - -
Petersfield - 1 £120 -
Aldershot - 1 £200 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 19 November 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hampshire region featuring 2nd Line Support in the job title.

1 33 (71.74%) Windows
2 26 (56.52%) Active Directory
3 19 (41.30%) Microsoft
4 17 (36.96%) Windows 10
5 14 (30.43%) Office 365
6 13 (28.26%) Windows Server
6 13 (28.26%) VMware
7 12 (26.09%) Microsoft Office
8 10 (21.74%) VPN
9 9 (19.57%) WAN
9 9 (19.57%) TCP/IP
9 9 (19.57%) Cisco
9 9 (19.57%) LAN
9 9 (19.57%) Windows Server 2012
10 8 (17.39%) Windows Server 2008
10 8 (17.39%) ITIL
10 8 (17.39%) DHCP
10 8 (17.39%) DNS
11 7 (15.22%) VoIP
11 7 (15.22%) Firewall
11 7 (15.22%) VMware Infrastructure
11 7 (15.22%) Analytical Skills
12 6 (13.04%) Finance
12 6 (13.04%) Service Delivery
13 5 (10.87%) Change Management
13 5 (10.87%) SharePoint
13 5 (10.87%) MS Exchange
13 5 (10.87%) ITIL V3
13 5 (10.87%) Security Cleared
13 5 (10.87%) Windows 7

2nd Line Support Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.87%) MS Exchange
1 5 (10.87%) SharePoint
2 3 (6.52%) Exchange Server 2003
3 2 (4.35%) Skype for Business
4 1 (2.17%) Exchange Server 2010
4 1 (2.17%) Exchange Server 2013
4 1 (2.17%) WebSphere
Applications
1 12 (26.09%) Microsoft Office
2 4 (8.70%) Microsoft Excel
2 4 (8.70%) Microsoft PowerPoint
2 4 (8.70%) MS Visio
3 1 (2.17%) SPSS
Business Applications
1 1 (2.17%) Oracle Payables
1 1 (2.17%) Remedy ITSM
Cloud Services
1 14 (30.43%) Office 365
2 1 (2.17%) Microsoft Azure
Communications & Networking
1 10 (21.74%) VPN
2 9 (19.57%) LAN
2 9 (19.57%) TCP/IP
2 9 (19.57%) WAN
3 8 (17.39%) DHCP
3 8 (17.39%) DNS
4 7 (15.22%) Firewall
4 7 (15.22%) VoIP
5 4 (8.70%) Skype
6 1 (2.17%) ADSL
6 1 (2.17%) Cisco IPT
6 1 (2.17%) IP Telephony
6 1 (2.17%) SMS
6 1 (2.17%) Wi-Fi
Database & Business Intelligence
1 2 (4.35%) DB2
2 1 (2.17%) Hadoop
General
1 6 (13.04%) Finance
2 2 (4.35%) Manufacturing
2 2 (4.35%) Military
Miscellaneous
1 7 (15.22%) Analytical Skills
2 4 (8.70%) iPad
3 2 (4.35%) Life Science
3 2 (4.35%) Video Conferencing
4 1 (2.17%) Data Centre
4 1 (2.17%) Driving Licence
4 1 (2.17%) Management Information System
Operating Systems
1 33 (71.74%) Windows
2 17 (36.96%) Windows 10
3 13 (28.26%) Windows Server
4 9 (19.57%) Windows Server 2012
5 8 (17.39%) Windows Server 2008
6 5 (10.87%) Windows 7
7 4 (8.70%) Linux
8 2 (4.35%) Windows 8
9 1 (2.17%) AIX
9 1 (2.17%) Apple iOS
9 1 (2.17%) Windows XP
Processes & Methodologies
1 8 (17.39%) ITIL
2 6 (13.04%) Service Delivery
3 5 (10.87%) Change Management
3 5 (10.87%) ITIL V3
4 4 (8.70%) Problem Management
5 3 (6.52%) Hardware Maintenance
5 3 (6.52%) Incident Management
5 3 (6.52%) Migration
6 2 (4.35%) Service Management
6 2 (4.35%) Workflow
7 1 (2.17%) Asset Management
7 1 (2.17%) Break/Fix
7 1 (2.17%) Project Management
7 1 (2.17%) Service Desk Management
7 1 (2.17%) Software License Management
7 1 (2.17%) Software Licensing
Qualifications
1 5 (10.87%) Security Cleared
2 4 (8.70%) SC Cleared
3 1 (2.17%) A+ Certification
3 1 (2.17%) BPSS Clearance
Quality Assurance & Compliance
1 1 (2.17%) SLA
System Software
1 26 (56.52%) Active Directory
2 7 (15.22%) VMware Infrastructure
3 2 (4.35%) Virtual Servers
4 1 (2.17%) Hyper-V
Systems Management
1 4 (8.70%) NetBackup
2 2 (4.35%) Tivoli
3 1 (2.17%) Nagios
3 1 (2.17%) Netcool
3 1 (2.17%) Tivoli Monitoring
Vendors
1 19 (41.30%) Microsoft
2 13 (28.26%) VMware
3 9 (19.57%) Cisco
4 4 (8.70%) Meraki
5 3 (6.52%) Remedy
6 2 (4.35%) Dell
6 2 (4.35%) ServiceNow
7 1 (2.17%) BMC
7 1 (2.17%) Citrix
7 1 (2.17%) Cognos
7 1 (2.17%) HP
7 1 (2.17%) ILOG
7 1 (2.17%) Oracle
7 1 (2.17%) SolarWinds
7 1 (2.17%) Veeam