Period
to 11 November 2019

The median contractor rate for a 2nd Line Support was £175 per day in advertised job vacancies in Hampshire during the 6 months to 11 November 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
South East > Hampshire
6 months to
11 Nov 2019
Same period 2018 Same period 2017
Rank 150 142 113
Rank change year-on-year -8 -29 +38
Contract jobs requiring a 2nd Line Support 22 37 47
As % of all contract IT jobs advertised in Hampshire 0.63% 1.01% 1.33%
As % of the Job Titles category 0.68% 1.07% 1.39%
Number of daily rates quoted 15 10 27
Hampshire median daily rate £175 £175 £125
Median daily rate % change year-on-year - +40.00% -21.88%
10th Percentile £150 £134 £111
90th Percentile £227 £215 £258
South East median daily rate £169 £165 £145
% change year-on-year +2.27% +13.79% -9.38%
Number of hourly rates quoted 0 8 3
Hampshire median hourly rate - £20.00 £13.00
Median hourly rate % change year-on-year - +53.85% -23.53%
South East median hourly rate £19.00 £16.00 £15.50
% change year-on-year +18.75% +3.23% -9.14%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hampshire
Contract vacancies in Hampshire with a recognized job title 3,248 3,444 3,385
% of contract IT jobs with a recognized job title 93.52% 94.10% 95.43%
Number of daily rates quoted 1,969 2,116 2,020
Hampshire median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% +3.90%
10th Percentile £263 £281 £213
90th Percentile £588 £575 £532
South East median daily rate £438 £425 £415
% change year-on-year +2.94% +2.41% +3.75%
Number of hourly rates quoted 244 189 159
Hampshire median hourly rate £31.50 £26.91 £23.00
Median hourly rate % change year-on-year +17.08% +16.98% -8.00%
10th Percentile £11.85 £11.25 £11.00
90th Percentile £50.00 £55.20 £47.50
South East median hourly rate £22.00 £20.50 £18.00
% change year-on-year +7.32% +13.89% -5.26%

2nd Line Support
Job Vacancy Trend in Hampshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for 2nd Line Support in Hampshire

2nd Line Support
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Hampshire.

Contractor daily rate trend for 2nd Line Support in Hampshire

2nd Line Support
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing 2nd Line Support in Hampshire over the 6 months to 11 November 2019.

Contractor daily rate histogram for 2nd Line Support in Hampshire

2nd Line Support
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Hampshire.

Contractor hourly rate trend for 2nd Line Support in Hampshire

2nd Line Support
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 6 months to 11 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke -5 7 £175 - 4
Southampton +12 5 £151 +16.35% 2
Havant +9 2 £194 - 1
Fareham +4 2 £180 -10.00% 2
Farnborough -5 2 - - 2
Portsmouth +8 1 - - 2
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 11 November 2019, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region featuring 2nd Line Support in the job title.

1 16 (72.73%) Windows
2 11 (50.00%) Windows 10
3 10 (45.45%) Office 365
3 10 (45.45%) Windows 7
4 7 (31.82%) ITIL
5 6 (27.27%) Active Directory
5 6 (27.27%) VMware
6 5 (22.73%) Migration
6 5 (22.73%) VMware Infrastructure
6 5 (22.73%) Cisco
6 5 (22.73%) ITIL Certification
7 4 (18.18%) Citrix
7 4 (18.18%) SLA
7 4 (18.18%) Apple
7 4 (18.18%) Microsoft Office
7 4 (18.18%) VoIP
7 4 (18.18%) Security Cleared
7 4 (18.18%) Finance
7 4 (18.18%) Financial Institution
8 3 (13.64%) Problem-Solving
8 3 (13.64%) Windows Server
8 3 (13.64%) Structured Cabling
8 3 (13.64%) Wi-Fi
8 3 (13.64%) Wireless
8 3 (13.64%) Google
8 3 (13.64%) Microsoft
8 3 (13.64%) MCP
8 3 (13.64%) Mac OS X
9 2 (9.09%) Thin Client
9 2 (9.09%) Configuration Management

2nd Line Support Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) Exchange Server 2013
1 1 (4.55%) MS Exchange
1 1 (4.55%) SharePoint
1 1 (4.55%) SharePoint Server
1 1 (4.55%) Skype for Business
Applications
1 4 (18.18%) Microsoft Office
Cloud Services
1 10 (45.45%) Office 365
2 1 (4.55%) AWS
2 1 (4.55%) GCP
Communications & Networking
1 4 (18.18%) VoIP
2 3 (13.64%) Structured Cabling
2 3 (13.64%) Wi-Fi
2 3 (13.64%) Wireless
3 2 (9.09%) PBX
4 1 (4.55%) LAN
4 1 (4.55%) SAN
4 1 (4.55%) TCP/IP
4 1 (4.55%) WAN
Database & Business Intelligence
1 1 (4.55%) SQL Server
1 1 (4.55%) SQL Server 2012
Development Applications
1 1 (4.55%) Git (software)
1 1 (4.55%) Jenkins
1 1 (4.55%) JIRA
General
1 4 (18.18%) Finance
1 4 (18.18%) Financial Institution
Libraries, Frameworks & Software Standards
1 1 (4.55%) Elastic Stack
Miscellaneous
1 2 (9.09%) Fat Client
1 2 (9.09%) Smartphone
1 2 (9.09%) Thin Client
2 1 (4.55%) PKI
2 1 (4.55%) Self-Motivation
Operating Systems
1 16 (72.73%) Windows
2 11 (50.00%) Windows 10
3 10 (45.45%) Windows 7
4 3 (13.64%) Mac OS X
4 3 (13.64%) Windows Server
5 2 (9.09%) Windows 8
5 2 (9.09%) Windows Server 2012
6 1 (4.55%) Linux
6 1 (4.55%) Mac OS
6 1 (4.55%) Windows Server 2008
Processes & Methodologies
1 7 (31.82%) ITIL
2 5 (22.73%) Migration
3 3 (13.64%) Problem-Solving
4 2 (9.09%) Configuration Management
4 2 (9.09%) Incident Management
4 2 (9.09%) Line Management
4 2 (9.09%) Risk Assessment
5 1 (4.55%) Agile Software Development
5 1 (4.55%) Data Protection
5 1 (4.55%) Demand Management
5 1 (4.55%) DevOps
5 1 (4.55%) Identity Management
5 1 (4.55%) Issue Tracking
5 1 (4.55%) Knowledge Management
5 1 (4.55%) Mentoring
5 1 (4.55%) Microservices
5 1 (4.55%) Patch Management
5 1 (4.55%) Problem Management
5 1 (4.55%) Service Delivery
5 1 (4.55%) Service Management
Programming Languages
1 1 (4.55%) Bash Shell
1 1 (4.55%) C
1 1 (4.55%) PowerShell
1 1 (4.55%) Python
1 1 (4.55%) SQL
Qualifications
1 5 (22.73%) ITIL Certification
2 4 (18.18%) Security Cleared
3 3 (13.64%) MCP
4 1 (4.55%) DBS Check
4 1 (4.55%) DV Cleared
4 1 (4.55%) Microsoft Certification
4 1 (4.55%) SC Cleared
Quality Assurance & Compliance
1 4 (18.18%) SLA
System Software
1 6 (27.27%) Active Directory
2 5 (22.73%) VMware Infrastructure
3 2 (9.09%) Hyper-V
4 1 (4.55%) Docker
4 1 (4.55%) Virtual Machines
4 1 (4.55%) vSphere
Systems Management
1 1 (4.55%) Ansible
1 1 (4.55%) Kubernetes
1 1 (4.55%) Microsoft Data Protection Manager
1 1 (4.55%) SCOM
1 1 (4.55%) SCOrch
1 1 (4.55%) WSUS
Vendors
1 6 (27.27%) VMware
2 5 (22.73%) Cisco
3 4 (18.18%) Apple
3 4 (18.18%) Citrix
4 3 (13.64%) Google
4 3 (13.64%) Microsoft
5 2 (9.09%) Dell
5 2 (9.09%) HP
6 1 (4.55%) Remedy