Period
to 16 February 2020

The median contractor rate for a 2nd Line Support was £164 per day in advertised job vacancies in Hampshire during the 6 months to 16 February 2020.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
South East > Hampshire
6 months to
16 Feb 2020
Same period 2019 Same period 2018
Rank 117 163 134
Rank change year-on-year +46 -29 +1
Contract jobs requiring a 2nd Line Support 27 28 31
As % of all contract IT jobs advertised in Hampshire 1.01% 0.73% 0.86%
As % of the Job Titles category 1.09% 0.78% 0.92%
Number of daily rates quoted 14 11 13
Hampshire median daily rate £164 £175 £125
Median daily rate % change year-on-year -6.29% +40.00% -32.43%
10th Percentile £113 £143 £110
90th Percentile £236 £213 £208
South East median daily rate £164 £162 £140
% change year-on-year +1.39% +15.36% -15.15%
Number of hourly rates quoted 0 9 4
Hampshire median hourly rate - £20.00 £13.00
Median hourly rate % change year-on-year - +53.85% -10.34%
South East median hourly rate £17.33 £16.00 £15.38
% change year-on-year +8.31% +4.07% +2.50%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hampshire
Contract vacancies in Hampshire with a recognized job title 2,482 3,593 3,387
% of contract IT jobs with a recognized job title 93.24% 94.21% 94.29%
Number of daily rates quoted 1,518 2,287 1,973
Hampshire median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £261 £275 £216
90th Percentile £588 £575 £538
South East median daily rate £438 £438 £425
% change year-on-year - +2.94% +6.25%
Number of hourly rates quoted 186 230 161
Hampshire median hourly rate £33.00 £24.91 £19.00
Median hourly rate % change year-on-year +32.48% +31.11% -14.61%
10th Percentile £11.85 £11.00 £10.40
90th Percentile £50.00 £53.79 £48.75
South East median hourly rate £18.70 £20.50 £18.00
% change year-on-year -8.78% +13.89% +2.86%

2nd Line Support
Job Vacancy Trend in Hampshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for 2nd Line Support in Hampshire

2nd Line Support
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Hampshire.

Contractor daily rate trend for 2nd Line Support in Hampshire

2nd Line Support
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing 2nd Line Support in Hampshire over the 6 months to 16 February 2020.

Contractor daily rate histogram for 2nd Line Support in Hampshire

2nd Line Support
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Hampshire.

Contractor hourly rate trend for 2nd Line Support in Hampshire

2nd Line Support
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 6 months to 16 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +15 14 £125 - 4
Basingstoke +31 3 £220 +17.33% 3
Farnborough +16 2 - - 1
Fareham +10 2 £129 -11.03%
Havant +4 2 £194 -
Portsmouth +10 1 - -
Winchester -3 1 £225 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 16 February 2020, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region featuring 2nd Line Support in the job title.

1 18 (66.67%) Office 365
2 17 (62.96%) Windows 10
2 17 (62.96%) Windows
3 16 (59.26%) Active Directory
4 12 (44.44%) VoIP
5 9 (33.33%) Citrix
6 8 (29.63%) Security Cleared
7 7 (25.93%) Windows Server
8 5 (18.52%) Microsoft
9 4 (14.81%) Apple
9 4 (14.81%) Windows 7
10 3 (11.11%) PBX
10 3 (11.11%) Mac OS
10 3 (11.11%) Microsoft Office
10 3 (11.11%) Project Delivery
11 2 (7.41%) ITIL
11 2 (7.41%) Thin Client
11 2 (7.41%) Risk Assessment
11 2 (7.41%) Fat Client
12 1 (3.70%) SCCM
12 1 (3.70%) Video Conferencing
12 1 (3.70%) SC Cleared
12 1 (3.70%) Android
12 1 (3.70%) iPhone
12 1 (3.70%) AWS
12 1 (3.70%) Bash Shell
12 1 (3.70%) Continuous Improvement
12 1 (3.70%) Process Improvement
12 1 (3.70%) Git (software)
12 1 (3.70%) DBS Check

2nd Line Support Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) MS Exchange
1 1 (3.70%) SharePoint
Applications
1 3 (11.11%) Microsoft Office
2 1 (3.70%) Microsoft Excel
2 1 (3.70%) Microsoft PowerPoint
Cloud Services
1 18 (66.67%) Office 365
2 1 (3.70%) AWS
2 1 (3.70%) GCP
Communications & Networking
1 12 (44.44%) VoIP
2 3 (11.11%) PBX
3 1 (3.70%) TCP/IP
Development Applications
1 1 (3.70%) Git (software)
1 1 (3.70%) Jenkins
1 1 (3.70%) JIRA
Libraries, Frameworks & Software Standards
1 1 (3.70%) Elastic Stack
1 1 (3.70%) XMPP
Miscellaneous
1 2 (7.41%) Fat Client
1 2 (7.41%) Thin Client
2 1 (3.70%) iPhone
2 1 (3.70%) PDA
2 1 (3.70%) Smartphone
2 1 (3.70%) Video Conferencing
Operating Systems
1 17 (62.96%) Windows
1 17 (62.96%) Windows 10
2 7 (25.93%) Windows Server
3 4 (14.81%) Windows 7
4 3 (11.11%) Mac OS
5 1 (3.70%) Android
5 1 (3.70%) Linux
5 1 (3.70%) Windows Server 2003
Processes & Methodologies
1 3 (11.11%) Project Delivery
2 2 (7.41%) ITIL
2 2 (7.41%) Risk Assessment
3 1 (3.70%) Agile Software Development
3 1 (3.70%) Application Packaging
3 1 (3.70%) Case Management
3 1 (3.70%) Configuration Management
3 1 (3.70%) Continuous Improvement
3 1 (3.70%) DevOps
3 1 (3.70%) Issue Tracking
3 1 (3.70%) ITSM
3 1 (3.70%) Microservices
3 1 (3.70%) Migration
3 1 (3.70%) Process Improvement
3 1 (3.70%) Service Management
3 1 (3.70%) Six Sigma
Programming Languages
1 1 (3.70%) Bash Shell
1 1 (3.70%) Python
Qualifications
1 8 (29.63%) Security Cleared
2 1 (3.70%) A+ Certification
2 1 (3.70%) CCNA
2 1 (3.70%) Cisco Certification
2 1 (3.70%) DBS Check
2 1 (3.70%) Degree
2 1 (3.70%) MCP
2 1 (3.70%) MCSA
2 1 (3.70%) Microsoft Certification
2 1 (3.70%) Network+ Certification
2 1 (3.70%) SC Cleared
Quality Assurance & Compliance
1 1 (3.70%) Sarbanes-Oxley
1 1 (3.70%) SSAE 16
System Software
1 16 (59.26%) Active Directory
2 1 (3.70%) Docker
Systems Management
1 1 (3.70%) Ansible
1 1 (3.70%) Kubernetes
1 1 (3.70%) Microsoft Intune
1 1 (3.70%) SCCM
Vendors
1 9 (33.33%) Citrix
2 5 (18.52%) Microsoft
3 4 (14.81%) Apple