Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
South East > Hampshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 66 95 99
Rank change year-on-year +29 +4 -28
Contract jobs citing Service Delivery 104 82 98
As % of all contract IT jobs advertised in Hampshire 2.95% 2.11% 2.20%
As % of the Processes & Methodologies category 3.69% 2.62% 2.65%
Number of daily rates quoted 83 52 59
Hampshire median daily rate £400 £358 £350
Median daily rate % change year-on-year +11.89% +2.14% +0.65%
10th Percentile £154 £215 £215
90th Percentile £493 £488 £490
South East median daily rate £425 £411 £388
% change year-on-year +3.34% +6.13% +10.71%
Number of hourly rates quoted 3 5 0
Hampshire median hourly rate £11.50 £13.00 -
Median hourly rate % change year-on-year -11.54% - -
South East median hourly rate £18.00 £14.50 £17.00
% change year-on-year +24.14% -14.71% +16.24%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 2819 3130 3697
As % of all contract IT jobs advertised in Hampshire 80.04% 80.42% 83.04%
Number of daily rates quoted 1679 2016 2269
Hampshire median daily rate £400 £400 £380
Median daily rate % change year-on-year - +5.26% +5.56%
10th Percentile £240 £250 £263
90th Percentile £538 £550 £513
South East median daily rate £425 £400 £391
% change year-on-year +6.25% +2.43% +4.13%
Number of hourly rates quoted 109 165 194
Hampshire median hourly rate £40.00 £38.75 £27.50
Median hourly rate % change year-on-year +3.23% +40.91% +15.79%
10th Percentile £12.24 £12.50 £12.50
90th Percentile £48.87 £56.75 £48.11
South East median hourly rate £23.07 £26.50 £26.09
% change year-on-year -12.94% +1.57% +49.09%

Service Delivery
Job Vacancy Trend in Hampshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Delivery in Hampshire

Service Delivery
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Hampshire.

Contractor daily rate trend for Service Delivery in Hampshire

Service Delivery
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing Service Delivery in Hampshire over the 6 months to 18 November 2017.

Contractor daily rate histogram for Service Delivery in Hampshire

Service Delivery
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Hampshire.

Contractor hourly rate trend for Service Delivery in Hampshire

Service Delivery
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hampshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke 0 35 £225 +46.10% 3
Southampton +12 9 £406 +11.30%
Fareham +4 6 £300 -25.00% 1
Portsmouth -5 6 £111 -76.08%
Winchester +12 5 £350 -17.65%
Hook +6 4 £220 -37.14%
Andover - 2 £425 -
Eastleigh - 2 £250 -
Farnborough +8 1 - -
Aldershot - 1 £510 -
Service Delivery
South East

For the 6 months to 18 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hampshire region with a requirement for Service Delivery.

1 33 (31.73%) Microsoft
2 30 (28.85%) ITIL
3 27 (25.96%) Service Management
4 25 (24.04%) Project Management
5 24 (23.08%) Telecoms
6 23 (22.12%) Windows
7 21 (20.19%) Security Cleared
7 21 (20.19%) Customer Requirements
8 17 (16.35%) Stakeholder Management
9 16 (15.38%) VMware
10 15 (14.42%) Active Directory
10 15 (14.42%) Data Centre
10 15 (14.42%) Analytical Skills
11 14 (13.46%) Service Design
11 14 (13.46%) Migration
12 13 (12.50%) Finance
12 13 (12.50%) Cisco Certification
12 13 (12.50%) SAN
12 13 (12.50%) Windows Server 2012
13 12 (11.54%) LAN
13 12 (11.54%) WAN
13 12 (11.54%) BPSS Clearance
14 11 (10.58%) Windows 10
14 11 (10.58%) CCNA
14 11 (10.58%) Continuous Improvement
14 11 (10.58%) Windows Server 2008
15 10 (9.62%) Microsoft Excel
15 10 (9.62%) Change Management
15 10 (9.62%) Windows Server
16 9 (8.65%) Collaborative Working

Service Delivery
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.73%) MS Exchange
2 6 (5.77%) Exchange Server 2010
3 5 (4.81%) Skype for Business
4 3 (2.88%) SharePoint
5 1 (0.96%) WebSphere
Applications
1 10 (9.62%) Microsoft Excel
2 8 (7.69%) Microsoft PowerPoint
3 6 (5.77%) Microsoft Office
Business Applications
1 6 (5.77%) Remedy ITSM
2 1 (0.96%) Oracle Payables
Cloud Services
1 4 (3.85%) SaaS
2 2 (1.92%) Amazon AWS
2 2 (1.92%) Microsoft Azure
2 2 (1.92%) Office 365
3 1 (0.96%) IaaS
3 1 (0.96%) PaaS
Communications & Networking
1 13 (12.50%) SAN
2 12 (11.54%) LAN
2 12 (11.54%) WAN
3 5 (4.81%) 3GPP
3 5 (4.81%) ATM
3 5 (4.81%) CDMA
3 5 (4.81%) Firewall
3 5 (4.81%) GPRS
3 5 (4.81%) GSM
3 5 (4.81%) ISDN
3 5 (4.81%) PSTN
3 5 (4.81%) Skype
3 5 (4.81%) UMTS
3 5 (4.81%) VoLTE
3 5 (4.81%) VoWiFi
3 5 (4.81%) WCDMA
4 4 (3.85%) DHCP
4 4 (3.85%) TCP/IP
4 4 (3.85%) VoIP
4 4 (3.85%) VPN
Database & Business Intelligence
1 4 (3.85%) QlikView
2 3 (2.88%) SQL Server
3 2 (1.92%) SQL Server 2008
3 2 (1.92%) SQL Server 2014
4 1 (0.96%) DB2
4 1 (0.96%) SAP BW
General
1 24 (23.08%) Telecoms
2 13 (12.50%) Finance
3 4 (3.85%) Billing
4 3 (2.88%) Retail
5 2 (1.92%) Banking
6 1 (0.96%) Back Office
6 1 (0.96%) Military
Job Titles
1 22 (21.15%) Analyst
2 18 (17.31%) Service Manager
3 12 (11.54%) Project Manager
3 12 (11.54%) Services Delivery Manager
4 10 (9.62%) Delivery Manager
5 8 (7.69%) Migration Analyst
5 8 (7.69%) Migration Engineer
5 8 (7.69%) VMware Engineer
6 7 (6.73%) Active Directory Support
6 7 (6.73%) Data Centre Engineer
6 7 (6.73%) Service Analyst
6 7 (6.73%) Service Desk Manager
7 6 (5.77%) 2nd Line Support
7 6 (5.77%) Active Directory Analyst
7 6 (5.77%) Active Directory Support Analyst
7 6 (5.77%) Architect
7 6 (5.77%) Infrastructure Analyst
7 6 (5.77%) Infrastructure Support Analyst
7 6 (5.77%) Network Engineer
7 6 (5.77%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (0.96%) BAPI
1 1 (0.96%) SAP BSP
1 1 (0.96%) SAP Fiori
1 1 (0.96%) SAP Smart Forms
1 1 (0.96%) SAPUI5
1 1 (0.96%) Web Dynpro
1 1 (0.96%) Web Services
Miscellaneous
1 15 (14.42%) Analytical Skills
1 15 (14.42%) Data Centre
2 5 (4.81%) CMDB
2 5 (4.81%) Management Information System
2 5 (4.81%) User Experience
3 4 (3.85%) Computer Science
4 1 (0.96%) BBC
4 1 (0.96%) Client/Server
4 1 (0.96%) Clustering
4 1 (0.96%) Driving Licence
4 1 (0.96%) EMC VNX
4 1 (0.96%) Linux Command Line
4 1 (0.96%) Mainframe
4 1 (0.96%) NHS
4 1 (0.96%) Video Conferencing
4 1 (0.96%) Virtual Team
Operating Systems
1 23 (22.12%) Windows
2 13 (12.50%) Windows Server 2012
3 11 (10.58%) Windows 10
3 11 (10.58%) Windows Server 2008
4 10 (9.62%) Windows Server
5 7 (6.73%) Unix
5 7 (6.73%) Windows 8
6 6 (5.77%) Windows 7
7 5 (4.81%) Windows 2000
7 5 (4.81%) Windows NT
8 3 (2.88%) Linux
9 1 (0.96%) AIX
9 1 (0.96%) MVS
9 1 (0.96%) Solaris
9 1 (0.96%) Windows Server 2003
9 1 (0.96%) zOS
Processes & Methodologies
1 30 (28.85%) ITIL
2 27 (25.96%) Service Management
3 25 (24.04%) Project Management
4 21 (20.19%) Customer Requirements
5 17 (16.35%) Stakeholder Management
6 14 (13.46%) Migration
6 14 (13.46%) Service Design
7 11 (10.58%) Continuous Improvement
8 10 (9.62%) Change Management
9 9 (8.65%) Collaborative Working
9 9 (8.65%) ITIL V3
10 8 (7.69%) Agile Software Development
10 8 (7.69%) Presales
11 7 (6.73%) Systems Analysis
12 6 (5.77%) DevOps
12 6 (5.77%) User Acceptance Testing
13 5 (4.81%) Analytics
13 5 (4.81%) Capacity Management
13 5 (4.81%) Demand Management
13 5 (4.81%) Supplier Management
Programming Languages
1 2 (1.92%) SQL
2 1 (0.96%) ABAP
2 1 (0.96%) C
2 1 (0.96%) PowerShell
2 1 (0.96%) SAPscript
Qualifications
1 21 (20.19%) Security Cleared
2 13 (12.50%) Cisco Certification
3 12 (11.54%) BPSS Clearance
4 11 (10.58%) CCNA
5 7 (6.73%) CCNP
6 6 (5.77%) ITIL Certification
6 6 (5.77%) SC Cleared
7 4 (3.85%) Degree
8 1 (0.96%) CCDP
8 1 (0.96%) CCSA
8 1 (0.96%) CCSE
8 1 (0.96%) DV Cleared
8 1 (0.96%) Microsoft Certification
Quality Assurance & Compliance
1 8 (7.69%) SLA
2 5 (4.81%) ISO/IEC 20000
3 2 (1.92%) QA
4 1 (0.96%) Disclosure Scotland
4 1 (0.96%) ISO 8583
System Software
1 15 (14.42%) Active Directory
2 8 (7.69%) VMware Infrastructure
3 7 (6.73%) vSphere
4 2 (1.92%) Virtual Desktop
4 2 (1.92%) VMware ESXi
5 1 (0.96%) Virtual Servers
Systems Management
1 8 (7.69%) SCCM
2 6 (5.77%) SCOM
3 5 (4.81%) AirWatch
3 5 (4.81%) Netcool
3 5 (4.81%) Symantec Enterprise Vault
4 2 (1.92%) Nagios
4 2 (1.92%) vCenter Server
5 1 (0.96%) Cisco Prime
5 1 (0.96%) EMC NetWorker
5 1 (0.96%) OpenView Configuration Management
5 1 (0.96%) Opscode Chef
5 1 (0.96%) Puppet
5 1 (0.96%) Tivoli
5 1 (0.96%) vRealize
Vendors
1 33 (31.73%) Microsoft
2 16 (15.38%) VMware
3 9 (8.65%) Motorola
4 8 (7.69%) Cisco
5 6 (5.77%) BMC
5 6 (5.77%) Remedy
6 5 (4.81%) Huawei
6 5 (4.81%) MobileIron
6 5 (4.81%) Sybase
6 5 (4.81%) Symantec
7 3 (2.88%) EMC
7 3 (2.88%) Ericsson
8 2 (1.92%) Citrix
8 2 (1.92%) HP
8 2 (1.92%) SAP
8 2 (1.92%) SolarWinds
9 1 (0.96%) Meraki
9 1 (0.96%) NetApp
9 1 (0.96%) Oracle
9 1 (0.96%) Veeam