Period
to 15 November 2018

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 15 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Hampshire
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 131 112 109
Rank change year-on-year -19 -3 +36
Contract jobs citing ITSM 49 48 64
As % of all contract IT jobs advertised in Hampshire 1.31% 1.34% 1.64%
As % of the Processes & Methodologies category 1.55% 1.62% 1.99%
Number of daily rates quoted 40 28 42
Hampshire median daily rate £450 £395 £386
Median daily rate % change year-on-year +13.92% +2.27% -6.36%
10th Percentile £300 £123 £258
90th Percentile £638 £733 £549
South East median daily rate £400 £400 £375
% change year-on-year - +6.67% -6.25%
Number of hourly rates quoted 0 2 7
Hampshire median hourly rate - £13.00 £59.31
Median hourly rate % change year-on-year - -78.08% +276.57%
South East median hourly rate £17.00 £13.00 £59.31
% change year-on-year +30.77% -78.08% +59.91%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 3,168 2,960 3,211
As % of all contract IT jobs advertised in Hampshire 84.43% 82.47% 82.44%
Number of daily rates quoted 1,975 1,764 2,049
Hampshire median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +5.26%
10th Percentile £300 £240 £250
90th Percentile £575 £538 £550
South East median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +2.56%
Number of hourly rates quoted 153 119 174
Hampshire median hourly rate £39.00 £40.00 £35.25
Median hourly rate % change year-on-year -2.50% +13.48% +41.42%
10th Percentile £12.28 £12.24 £11.94
90th Percentile £59.50 £48.75 £56.75
South East median hourly rate £28.50 £22.50 £24.11
% change year-on-year +26.67% -6.66% +0.44%

ITSM
Job Vacancy Trend in Hampshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Hampshire.

Contractor daily rate trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing ITSM in Hampshire over the 6 months to 15 November 2018.

Contractor daily rate histogram for ITSM in Hampshire

ITSM
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Hampshire.

Contractor hourly rate trend for ITSM in Hampshire

ITSM
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Hampshire region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fareham 0 11 £500 -28.57%
Basingstoke +5 10 £375 +20.97% 1
Hook +4 8 £300 -25.00%
Farnborough - 4 £613 -
Southampton -16 2 £450 -10.00%
Winchester - 2 £320 -
ITSM
South East

For the 6 months to 15 November 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region with a requirement for ITSM.

1 33 (67.35%) ITIL
2 28 (57.14%) Service Management
3 23 (46.94%) Security Cleared
4 21 (42.86%) ServiceNow
5 18 (36.73%) SC Cleared
6 16 (32.65%) Linux
7 13 (26.53%) Remedy
7 13 (26.53%) Remedy ITSM
8 12 (24.49%) Service Design
9 11 (22.45%) Agile Software Development
9 11 (22.45%) SQL
9 11 (22.45%) CA
10 10 (20.41%) BMC
10 10 (20.41%) Java
10 10 (20.41%) Scrum
11 9 (18.37%) Workflow
12 8 (16.33%) Telecoms
12 8 (16.33%) JBoss
12 8 (16.33%) Collaborative Working
12 8 (16.33%) Problem-Solving
13 7 (14.29%) Apache
13 7 (14.29%) PL/SQL
13 7 (14.29%) Oracle
13 7 (14.29%) Unix
13 7 (14.29%) SOAP
13 7 (14.29%) Web Services
13 7 (14.29%) Degree
13 7 (14.29%) Computer Science
13 7 (14.29%) Spring
13 7 (14.29%) Customer Engagement

ITSM
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (16.33%) JBoss
2 7 (14.29%) Apache
3 6 (12.24%) Apache ServiceMix
4 1 (2.04%) Apache Spark
4 1 (2.04%) Elasticsearch
4 1 (2.04%) Jupyter
Applications
1 4 (8.16%) MS Visio
2 2 (4.08%) InfoPath
Business Applications
1 13 (26.53%) Remedy ITSM
2 6 (12.24%) Remedy AR System
Cloud Services
1 4 (8.16%) IaaS
1 4 (8.16%) PaaS
Communications & Networking
1 4 (8.16%) MVNO
2 2 (4.08%) LTE
Database & Business Intelligence
1 4 (8.16%) Relational Database
2 2 (4.08%) PostgreSQL
3 1 (2.04%) Big Data
3 1 (2.04%) Hadoop
Development Applications
1 5 (10.20%) Git (software)
2 2 (4.08%) JIRA
General
1 8 (16.33%) Telecoms
2 2 (4.08%) Billing
Job Titles
1 13 (26.53%) Analyst
2 11 (22.45%) Architect
3 7 (14.29%) Business Analyst
3 7 (14.29%) Service Architect
4 6 (12.24%) Infrastructure Engineer
4 6 (12.24%) Monitoring Engineer
4 6 (12.24%) Software Engineer
5 4 (8.16%) Designer
5 4 (8.16%) Developer
6 3 (6.12%) Service Analyst
6 3 (6.12%) ServiceNow Developer
7 2 (4.08%) Data Analyst
7 2 (4.08%) IT Analyst
7 2 (4.08%) QA Leader
7 2 (4.08%) QA Test Analyst
7 2 (4.08%) Senior Architect
7 2 (4.08%) Service Desk Analyst
7 2 (4.08%) Telecoms Test Analyst
7 2 (4.08%) Test Analyst
7 2 (4.08%) Test Leader
Libraries, Frameworks & Software Standards
1 7 (14.29%) RESTful
1 7 (14.29%) SOAP
1 7 (14.29%) Spring
1 7 (14.29%) Web Services
2 6 (12.24%) Apache Camel
3 2 (4.08%) ActiveMQ
3 2 (4.08%) J2EE
3 2 (4.08%) JDBC
3 2 (4.08%) ODBC
4 1 (2.04%) Elastic Stack
4 1 (2.04%) HTML
4 1 (2.04%) HTML5
4 1 (2.04%) jQuery
4 1 (2.04%) Natural Language Processing
4 1 (2.04%) Node.js
4 1 (2.04%) TensorFlow
4 1 (2.04%) Twitter Bootstrap
4 1 (2.04%) XML
Miscellaneous
1 7 (14.29%) Computer Science
2 4 (8.16%) Management Information System
2 4 (8.16%) Self-Motivation
3 3 (6.12%) CMDB
3 3 (6.12%) Reference Data
4 2 (4.08%) Analytical Skills
4 2 (4.08%) Smart Meter
5 1 (2.04%) Data Centre
Operating Systems
1 16 (32.65%) Linux
2 7 (14.29%) Unix
3 4 (8.16%) Windows
4 2 (4.08%) Windows 7
Processes & Methodologies
1 33 (67.35%) ITIL
2 28 (57.14%) Service Management
3 12 (24.49%) Service Design
4 11 (22.45%) Agile Software Development
5 10 (20.41%) Scrum
6 9 (18.37%) Workflow
7 8 (16.33%) Collaborative Working
7 8 (16.33%) Problem-Solving
8 7 (14.29%) Analytics
8 7 (14.29%) Customer Engagement
9 6 (12.24%) Data Modelling
9 6 (12.24%) Infrastructure Engineering
9 6 (12.24%) Infrastructure Monitoring
9 6 (12.24%) Requirements Analysis
9 6 (12.24%) Software Engineering
9 6 (12.24%) Workshop Facilitation
10 5 (10.20%) ITIL V3
10 5 (10.20%) System Testing
11 4 (8.16%) BPMN
11 4 (8.16%) Lean Six Sigma
Programming Languages
1 11 (22.45%) SQL
2 10 (20.41%) Java
3 7 (14.29%) PL/SQL
4 6 (12.24%) Python
5 5 (10.20%) Bash Shell
5 5 (10.20%) JavaScript
5 5 (10.20%) Perl
6 1 (2.04%) PowerShell
Qualifications
1 23 (46.94%) Security Cleared
2 18 (36.73%) SC Cleared
3 7 (14.29%) Degree
4 4 (8.16%) BPSS Clearance
4 4 (8.16%) ISEB
5 2 (4.08%) DBS Check
6 1 (2.04%) Computer Science Degree
6 1 (2.04%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (10.20%) SLA
2 2 (4.08%) ISO/IEC 20000
2 2 (4.08%) QA
System Software
1 2 (4.08%) Active Directory
Systems Management
1 6 (12.24%) CA Spectrum
2 2 (4.08%) HP ALM
2 2 (4.08%) HP Quality Center
2 2 (4.08%) Netcool
3 1 (2.04%) Kibana
3 1 (2.04%) logstash
3 1 (2.04%) SCCM
3 1 (2.04%) SCOM
3 1 (2.04%) SCVMM
Vendors
1 21 (42.86%) ServiceNow
2 13 (26.53%) Remedy
3 11 (22.45%) CA
4 10 (20.41%) BMC
5 7 (14.29%) Oracle
6 6 (12.24%) Red Hat
7 5 (10.20%) HP
8 3 (6.12%) Snow
8 3 (6.12%) Splunk
9 2 (4.08%) Microsoft