Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Hampshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 112 111 146
Rank change year-on-year -1 +35 +3
Contract jobs citing ITSM 47 64 48
As % of all contract IT jobs advertised in Hampshire 1.33% 1.64% 1.08%
As % of the Processes & Methodologies category 1.67% 2.04% 1.30%
Number of daily rates quoted 27 42 26
Hampshire median daily rate £400 £386 £413
Median daily rate % change year-on-year +3.56% -6.36% +8.20%
10th Percentile £164 £258 £177
90th Percentile £735 £549 £481
South East median daily rate £400 £375 £400
% change year-on-year +6.67% -6.25% +6.67%
Number of hourly rates quoted 2 7 8
Hampshire median hourly rate £13.00 £59.31 £13.50
Median hourly rate % change year-on-year -78.08% +339.33% +3.85%
10th Percentile £12.50 £36.09 £10.70
90th Percentile £13.50 £59.31 £29.13
South East median hourly rate £13.00 £59.31 £34.00
% change year-on-year -78.08% +74.47% +161.50%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 2819 3130 3697
As % of all contract IT jobs advertised in Hampshire 80.04% 80.42% 83.04%
Number of daily rates quoted 1679 2016 2269
Hampshire median daily rate £400 £400 £380
Median daily rate % change year-on-year - +5.26% +5.56%
10th Percentile £240 £250 £263
90th Percentile £538 £550 £513
South East median daily rate £425 £400 £391
% change year-on-year +6.25% +2.43% +4.13%
Number of hourly rates quoted 109 165 194
Hampshire median hourly rate £40.00 £38.75 £27.50
Median hourly rate % change year-on-year +3.23% +40.91% +15.79%
10th Percentile £12.24 £12.50 £12.50
90th Percentile £48.87 £56.75 £48.11
South East median hourly rate £23.07 £26.50 £26.09
% change year-on-year -12.94% +1.57% +49.09%

ITSM
Job Vacancy Trend in Hampshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Hampshire.

Contractor daily rate trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing ITSM in Hampshire over the 6 months to 18 November 2017.

Contractor daily rate histogram for ITSM in Hampshire

ITSM
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Hampshire.

Contractor hourly rate trend for ITSM in Hampshire

ITSM
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Hampshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke -14 14 £318 -13.61%
Hook +15 10 £400 +25.00%
Portsmouth +1 6 £268 -6.78% 1
Fareham +4 5 £700 +33.33% 1
Southampton +7 2 £500 +14.61%
ITSM
South East

For the 6 months to 18 November 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hampshire region with a requirement for ITSM.

1 30 (63.83%) Telecoms
2 29 (61.70%) ITIL
3 27 (57.45%) Service Management
4 19 (40.43%) Security Cleared
5 16 (34.04%) ServiceNow
6 15 (31.91%) Wireless
7 13 (27.66%) SC Cleared
8 11 (23.40%) Remedy ITSM
8 11 (23.40%) Remedy
8 11 (23.40%) HP
9 10 (21.28%) Configuration Management
10 9 (19.15%) LAN
10 9 (19.15%) Agile Software Development
10 9 (19.15%) User Experience
11 8 (17.02%) F5
11 8 (17.02%) FortiGate
11 8 (17.02%) CCSA
11 8 (17.02%) CCSE
11 8 (17.02%) JNCIA
11 8 (17.02%) JNCIE
11 8 (17.02%) CMDB
11 8 (17.02%) Fortinet
11 8 (17.02%) Riverbed
11 8 (17.02%) WAN
11 8 (17.02%) Cisco
11 8 (17.02%) HTML
11 8 (17.02%) JavaScript
11 8 (17.02%) CCIE
11 8 (17.02%) CCNP
11 8 (17.02%) CCIP

ITSM
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.51%) Smallworld
Applications
1 7 (14.89%) Microsoft Office
Business Applications
1 11 (23.40%) Remedy ITSM
2 4 (8.51%) Remedy AR System
Communications & Networking
1 15 (31.91%) Wireless
2 9 (19.15%) LAN
3 8 (17.02%) Firewall
3 8 (17.02%) WAN
4 7 (14.89%) BIG-IP
4 7 (14.89%) VPN
5 2 (4.26%) LTE
5 2 (4.26%) MVNO
5 2 (4.26%) SNMP
Database & Business Intelligence
1 2 (4.26%) DB2
1 2 (4.26%) MySQL
Development Applications
1 1 (2.13%) JIRA
1 1 (2.13%) Rational DOORS
1 1 (2.13%) Team Foundation Server
General
1 30 (63.83%) Telecoms
2 2 (4.26%) Aerospace
2 2 (4.26%) Billing
3 1 (2.13%) Finance
3 1 (2.13%) Retail
Job Titles
1 11 (23.40%) Analyst
2 8 (17.02%) Architect
3 6 (12.77%) Consultant
3 6 (12.77%) Developer
3 6 (12.77%) Network Engineer
4 5 (10.64%) Business Analyst
4 5 (10.64%) Designer
4 5 (10.64%) ITSM Architect
4 5 (10.64%) Solutions Architect
4 5 (10.64%) Telecoms Analyst
5 4 (8.51%) OSS Solutions Designer
5 4 (8.51%) Solutions Designer
6 3 (6.38%) Service Analyst
6 3 (6.38%) Service Desk Analyst
6 3 (6.38%) ServiceNow Developer
6 3 (6.38%) Telecoms Business Analyst
7 2 (4.26%) DevOps Administrator
7 2 (4.26%) IT Support
7 2 (4.26%) OSS Solutions Architect
7 2 (4.26%) QA Test Engineer
Libraries, Frameworks & Software Standards
1 8 (17.02%) HTML
2 7 (14.89%) AngularJS
2 7 (14.89%) jQuery
2 7 (14.89%) Twitter Bootstrap
Miscellaneous
1 9 (19.15%) User Experience
2 8 (17.02%) CMDB
3 7 (14.89%) Computer Science
3 7 (14.89%) Enterprise Software
4 4 (8.51%) Frameworx
5 2 (4.26%) Data Centre
5 2 (4.26%) Management Information System
Operating Systems
1 4 (8.51%) Windows
2 2 (4.26%) Linux
Processes & Methodologies
1 29 (61.70%) ITIL
2 27 (57.45%) Service Management
3 10 (21.28%) Configuration Management
4 9 (19.15%) Agile Software Development
5 7 (14.89%) Network Design
5 7 (14.89%) Scrum
5 7 (14.89%) SDLC
6 5 (10.64%) Analytics
6 5 (10.64%) BPMN
6 5 (10.64%) BPR
6 5 (10.64%) Business Analysis
6 5 (10.64%) Business Intelligence
6 5 (10.64%) Business Process Modelling
6 5 (10.64%) CRM
6 5 (10.64%) ERP
6 5 (10.64%) Lean Six Sigma
6 5 (10.64%) Root Cause Analysis
6 5 (10.64%) Six Sigma
6 5 (10.64%) UML
7 4 (8.51%) Data Modelling
Programming Languages
1 8 (17.02%) JavaScript
2 2 (4.26%) SQL
Qualifications
1 19 (40.43%) Security Cleared
2 13 (27.66%) SC Cleared
3 8 (17.02%) CCDP
3 8 (17.02%) CCIE
3 8 (17.02%) CCIP
3 8 (17.02%) CCNP
3 8 (17.02%) CCSA
3 8 (17.02%) CCSE
3 8 (17.02%) Cisco Certification
3 8 (17.02%) JNCIA
3 8 (17.02%) JNCIE
4 7 (14.89%) Computer Science Degree
4 7 (14.89%) Degree
4 7 (14.89%) HP ASE
4 7 (14.89%) HP MASE
5 5 (10.64%) BPSS Clearance
5 5 (10.64%) ISEB
6 1 (2.13%) DV Cleared
Quality Assurance & Compliance
1 2 (4.26%) QA
2 1 (2.13%) Disclosure Scotland
Systems Management
1 8 (17.02%) FortiGate
2 4 (8.51%) Netcool
3 2 (4.26%) HP Quality Center
3 2 (4.26%) OpenView
3 2 (4.26%) Tivoli
Vendors
1 16 (34.04%) ServiceNow
2 11 (23.40%) HP
2 11 (23.40%) Remedy
3 8 (17.02%) BMC
3 8 (17.02%) CheckPoint
3 8 (17.02%) Cisco
3 8 (17.02%) F5
3 8 (17.02%) Fortinet
3 8 (17.02%) Juniper
3 8 (17.02%) Riverbed
4 7 (14.89%) Aruba
5 4 (8.51%) Intergraph
6 3 (6.38%) Microsoft
7 2 (4.26%) Ericsson
7 2 (4.26%) IBM
7 2 (4.26%) Motorola
7 2 (4.26%) Oracle
8 1 (2.13%) CA Agile Central