Period
to 16 February 2019

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 16 February 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Hampshire
6 months to
16 Feb 2019
Same period 2018 Same period 2017
Rank 135 128 107
Rank change year-on-year -7 -21 +21
Contract jobs citing ITSM 54 36 62
As % of all contract IT jobs advertised in Hampshire 1.42% 1.00% 1.68%
As % of the Processes & Methodologies category 1.62% 1.20% 2.05%
Number of daily rates quoted 33 20 49
Hampshire median daily rate £450 £475 £388
Median daily rate % change year-on-year -5.26% +22.58% +5.44%
10th Percentile £352 £191 £263
90th Percentile £638 £500 £578
South East median daily rate £370 £400 £388
% change year-on-year -7.50% +3.23% -4.20%
Number of hourly rates quoted 12 2 5
Hampshire median hourly rate £33.40 £13.00 £13.00
Median hourly rate % change year-on-year +156.92% - -69.41%
South East median hourly rate £30.32 £13.00 £16.50
% change year-on-year +133.23% -21.21% -55.51%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 3,328 2,995 3,021
As % of all contract IT jobs advertised in Hampshire 87.26% 83.38% 82.05%
Number of daily rates quoted 2,135 1,772 1,926
Hampshire median daily rate £445 £400 £413
Median daily rate % change year-on-year +11.25% -3.03% +8.55%
10th Percentile £300 £260 £258
90th Percentile £587 £550 £575
South East median daily rate £450 £425 £412
% change year-on-year +5.88% +3.22% +2.94%
Number of hourly rates quoted 186 106 169
Hampshire median hourly rate £29.25 £30.00 £27.50
Median hourly rate % change year-on-year -2.50% +9.09% -15.38%
10th Percentile £11.85 £10.40 £12.22
90th Percentile £57.41 £50.77 £56.75
South East median hourly rate £26.65 £24.29 £22.50
% change year-on-year +9.72% +7.96% -22.41%

ITSM
Job Vacancy Trend in Hampshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Hampshire.

Contractor daily rate trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing ITSM in Hampshire over the 6 months to 16 February 2019.

Contractor daily rate histogram for ITSM in Hampshire

ITSM
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Hampshire.

Contractor hourly rate trend for ITSM in Hampshire

ITSM
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Hampshire region over the 6 months to 16 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fareham +1 10 £475 -1.30% 2
Basingstoke -11 7 £375 +22.95% 1
Farnborough - 5 £613 -
Winchester -3 4 £513 +7.89%
Hook -1 3 £390 -0.64%
ITSM
South East

For the 6 months to 16 February 2019, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region with a requirement for ITSM.

1 43 (79.63%) ITIL
1 43 (79.63%) Service Management
2 21 (38.89%) Security Cleared
3 20 (37.04%) Microsoft
4 18 (33.33%) ServiceNow
5 17 (31.48%) SC Cleared
5 17 (31.48%) Enterprise Architecture
6 16 (29.63%) Incident Management
6 16 (29.63%) Performance Management
6 16 (29.63%) Availability Management
7 15 (27.78%) Degree
8 14 (25.93%) Agile Software Development
8 14 (25.93%) PRINCE2
9 13 (24.07%) MCSE
9 13 (24.07%) Cisco
9 13 (24.07%) CCNA
9 13 (24.07%) Citrix
9 13 (24.07%) CCA
9 13 (24.07%) Citrix Certification
9 13 (24.07%) Cisco Certification
9 13 (24.07%) Microsoft Certification
9 13 (24.07%) Change Management
9 13 (24.07%) Problem Management
9 13 (24.07%) PRINCE2 Practitioner
9 13 (24.07%) Risk Analysis
9 13 (24.07%) Application Performance Monitoring
9 13 (24.07%) Server Virtualisation
9 13 (24.07%) Desktop Virtualisation
9 13 (24.07%) Performance Monitoring
9 13 (24.07%) ITIL Foundation Certificate

ITSM
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.85%) Apache
1 1 (1.85%) JBoss
Applications
1 3 (5.56%) MS Visio
2 1 (1.85%) Microsoft Office
Business Applications
1 4 (7.41%) Remedy ITSM
Cloud Services
1 11 (20.37%) IaaS
1 11 (20.37%) PaaS
2 6 (11.11%) Office 365
3 5 (9.26%) Microsoft Azure
4 1 (1.85%) Cloud Computing
4 1 (1.85%) OpenShift
4 1 (1.85%) SaaS
Communications & Networking
1 4 (7.41%) MVNO
2 3 (5.56%) LTE
3 1 (1.85%) Ethernet
3 1 (1.85%) Internet
3 1 (1.85%) LAN
3 1 (1.85%) TCP/IP
3 1 (1.85%) WAN
3 1 (1.85%) Wireless
Database & Business Intelligence
1 5 (9.26%) Data Lake
2 3 (5.56%) Relational Database
3 1 (1.85%) PostgreSQL
Development Applications
1 6 (11.11%) Git (software)
2 2 (3.70%) Atlassian Bamboo
2 2 (3.70%) JIRA
3 1 (1.85%) Jenkins
3 1 (1.85%) Maven
3 1 (1.85%) Rational DOORS
3 1 (1.85%) Subversion
General
1 8 (14.81%) Billing
1 8 (14.81%) Telecoms
2 7 (12.96%) Finance
3 1 (1.85%) Electronics
3 1 (1.85%) Manufacturing
3 1 (1.85%) Marketing
Job Titles
1 13 (24.07%) Analyst
1 13 (24.07%) Network Engineer
1 13 (24.07%) Senior Network Engineer
2 11 (20.37%) Architect
3 7 (12.96%) Infrastructure Engineer
3 7 (12.96%) Monitoring Engineer
3 7 (12.96%) Service Architect
4 6 (11.11%) Business Analyst
5 4 (7.41%) Azure Architect
5 4 (7.41%) Developer
5 4 (7.41%) ServiceNow Developer
5 4 (7.41%) Test Analyst
6 3 (5.56%) Designer
6 3 (5.56%) IT Analyst
6 3 (5.56%) QA Analyst
6 3 (5.56%) QA Test Analyst
6 3 (5.56%) Senior Architect
6 3 (5.56%) Telecoms Analyst
6 3 (5.56%) Telecoms Test Analyst
7 2 (3.70%) Lead Test Analyst
Libraries, Frameworks & Software Standards
1 3 (5.56%) JDBC
1 3 (5.56%) ODBC
2 2 (3.70%) REST
2 2 (3.70%) Spring
3 1 (1.85%) ActiveMQ
3 1 (1.85%) HTML
3 1 (1.85%) HTML5
3 1 (1.85%) J2EE
3 1 (1.85%) jQuery
3 1 (1.85%) JSON
3 1 (1.85%) Node.js
3 1 (1.85%) SOAP
3 1 (1.85%) Spring Batch
3 1 (1.85%) Twitter Bootstrap
3 1 (1.85%) Web Services
3 1 (1.85%) XML
Miscellaneous
1 5 (9.26%) CMDB
1 5 (9.26%) Hybrid Cloud
2 4 (7.41%) Self-Motivation
3 3 (5.56%) Management Information System
4 2 (3.70%) Analytical Skills
4 2 (3.70%) Reference Data
Operating Systems
1 10 (18.52%) Linux
2 4 (7.41%) Windows
3 2 (3.70%) Windows 7
4 1 (1.85%) Android
4 1 (1.85%) Apple iOS
4 1 (1.85%) Unix
4 1 (1.85%) Windows 10
4 1 (1.85%) Windows NT
4 1 (1.85%) Windows XP
Processes & Methodologies
1 43 (79.63%) ITIL
1 43 (79.63%) Service Management
2 17 (31.48%) Enterprise Architecture
3 16 (29.63%) Availability Management
3 16 (29.63%) Incident Management
3 16 (29.63%) Performance Management
4 14 (25.93%) Agile Software Development
4 14 (25.93%) PRINCE2
5 13 (24.07%) Application Performance Monitoring
5 13 (24.07%) Change Management
5 13 (24.07%) Desktop Virtualisation
5 13 (24.07%) Performance Monitoring
5 13 (24.07%) Problem Management
5 13 (24.07%) Risk Analysis
5 13 (24.07%) Server Virtualisation
6 11 (20.37%) Scrum
6 11 (20.37%) Service Design
7 10 (18.52%) Problem-Solving
8 8 (14.81%) Collaborative Working
8 8 (14.81%) ITIL V3
Programming Languages
1 6 (11.11%) Bash Shell
1 6 (11.11%) Perl
1 6 (11.11%) Python
2 5 (9.26%) JavaScript
2 5 (9.26%) SQL
3 2 (3.70%) Java
4 1 (1.85%) C
4 1 (1.85%) PowerShell
Qualifications
1 21 (38.89%) Security Cleared
2 17 (31.48%) SC Cleared
3 15 (27.78%) Degree
4 13 (24.07%) CCA
4 13 (24.07%) CCNA
4 13 (24.07%) Cisco Certification
4 13 (24.07%) Citrix Certification
4 13 (24.07%) ITIL Foundation Certificate
4 13 (24.07%) MCSE
4 13 (24.07%) Microsoft Certification
4 13 (24.07%) PRINCE2 Practitioner
5 5 (9.26%) ISEB
6 4 (7.41%) BPSS Clearance
7 1 (1.85%) Computer Science Degree
7 1 (1.85%) ITIL Certification
Quality Assurance & Compliance
1 5 (9.26%) SLA
2 3 (5.56%) QA
System Software
1 1 (1.85%) Active Directory
1 1 (1.85%) Docker
Systems Management
1 7 (12.96%) CA Spectrum
2 4 (7.41%) HP Quality Center
3 3 (5.56%) HP ALM
3 3 (5.56%) Netcool
4 1 (1.85%) Nagios
4 1 (1.85%) SCCM
Vendors
1 20 (37.04%) Microsoft
2 18 (33.33%) ServiceNow
3 13 (24.07%) Cisco
3 13 (24.07%) Citrix
4 11 (20.37%) CA
5 6 (11.11%) HP
6 4 (7.41%) Remedy
7 3 (5.56%) BMC
8 2 (3.70%) IBM
8 2 (3.70%) Snow
9 1 (1.85%) Red Hat
9 1 (1.85%) SAP
9 1 (1.85%) Splunk