Period
to 22 September 2018

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 22 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Hampshire
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 120 107 111
Rank change year-on-year -13 +4 +25
Contract jobs citing ITSM 54 54 60
As % of all contract IT jobs advertised in Hampshire 1.47% 1.51% 1.54%
As % of the Processes & Methodologies category 1.77% 1.83% 1.88%
Number of daily rates quoted 40 33 31
Hampshire median daily rate £463 £400 £400
Median daily rate % change year-on-year +15.63% - -4.76%
10th Percentile £296 £161 £306
90th Percentile £638 £695 £551
South East median daily rate £419 £400 £375
% change year-on-year +4.63% +6.67% -3.10%
Number of hourly rates quoted 2 0 6
Hampshire median hourly rate £20.00 - £59.31
South East median hourly rate £16.50 £29.75 £59.31
% change year-on-year -44.54% -49.84% +59.91%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 3,056 2,943 3,199
As % of all contract IT jobs advertised in Hampshire 83.41% 82.48% 82.07%
Number of daily rates quoted 1,838 1,779 2,033
Hampshire median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +5.26%
10th Percentile £293 £250 £256
90th Percentile £575 £540 £550
South East median daily rate £435 £415 £400
% change year-on-year +4.82% +3.75% +3.23%
Number of hourly rates quoted 152 140 176
Hampshire median hourly rate £35.00 £37.50 £38.75
Median hourly rate % change year-on-year -6.67% -3.23% +62.30%
10th Percentile £12.50 £11.18 £12.50
90th Percentile £54.13 £48.09 £57.50
South East median hourly rate £25.01 £20.50 £22.75
% change year-on-year +21.98% -9.89% +0.38%

ITSM
Job Vacancy Trend in Hampshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Hampshire.

Contractor daily rate trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing ITSM in Hampshire over the 6 months to 22 September 2018.

Contractor daily rate histogram for ITSM in Hampshire

ITSM
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Hampshire.

Contractor hourly rate trend for ITSM in Hampshire

ITSM
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Hampshire region over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +10 10 £375 +18.11% 3
Hook -1 8 £300 -27.27%
Fareham +6 7 £531 -24.11%
Southampton - 4 £450 - 2
Winchester -5 2 £320 -
Portsmouth -22 1 - - 1
Havant - 1 - -
Eastleigh - 1 - -
ITSM
South East

For the 6 months to 22 September 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region with a requirement for ITSM.

1 33 (61.11%) ITIL
2 32 (59.26%) Service Management
3 23 (42.59%) Security Cleared
3 23 (42.59%) ServiceNow
4 17 (31.48%) SC Cleared
5 15 (27.78%) Remedy ITSM
5 15 (27.78%) Remedy
6 13 (24.07%) SQL
7 10 (18.52%) BMC
7 10 (18.52%) Linux
7 10 (18.52%) Workflow
8 9 (16.67%) Java
8 9 (16.67%) Service Design
9 8 (14.81%) PL/SQL
9 8 (14.81%) Oracle
9 8 (14.81%) SOAP
9 8 (14.81%) JBoss
9 8 (14.81%) CA
9 8 (14.81%) Microsoft
9 8 (14.81%) Telecoms
10 7 (12.96%) Remedy AR System
10 7 (12.96%) Apache
10 7 (12.96%) Web Services
10 7 (12.96%) Unix
10 7 (12.96%) RESTful
11 6 (11.11%) Apache ServiceMix
11 6 (11.11%) Apache Camel
11 6 (11.11%) Collaborative Working
11 6 (11.11%) Red Hat
11 6 (11.11%) Logistics

ITSM
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (14.81%) JBoss
2 7 (12.96%) Apache
3 6 (11.11%) Apache ServiceMix
4 2 (3.70%) IIS
4 2 (3.70%) MS Exchange
5 1 (1.85%) Apache Spark
5 1 (1.85%) Elasticsearch
5 1 (1.85%) Jupyter
5 1 (1.85%) Skype for Business
Applications
1 2 (3.70%) InfoPath
1 2 (3.70%) Microsoft Excel
1 2 (3.70%) Microsoft Office
1 2 (3.70%) MS Visio
Business Applications
1 15 (27.78%) Remedy ITSM
2 7 (12.96%) Remedy AR System
3 2 (3.70%) SAP Hybris
4 1 (1.85%) Dynamics CRM
Cloud Services
1 1 (1.85%) IaaS
1 1 (1.85%) PaaS
Communications & Networking
1 4 (7.41%) MVNO
2 1 (1.85%) DOCSIS
2 1 (1.85%) Ethernet
2 1 (1.85%) SAN
2 1 (1.85%) SDH
2 1 (1.85%) Skype
Database & Business Intelligence
1 3 (5.56%) SQL Server
2 2 (3.70%) PostgreSQL
2 2 (3.70%) Relational Database
3 1 (1.85%) Big Data
3 1 (1.85%) Hadoop
Development Applications
1 2 (3.70%) JIRA
2 1 (1.85%) Git (software)
General
1 8 (14.81%) Telecoms
2 2 (3.70%) Aerospace
Job Titles
1 12 (22.22%) Analyst
2 10 (18.52%) Architect
3 6 (11.11%) Business Analyst
3 6 (11.11%) Software Engineer
4 5 (9.26%) Project Manager
5 3 (5.56%) Data Analyst
5 3 (5.56%) Designer
5 3 (5.56%) Developer
5 3 (5.56%) Service Analyst
5 3 (5.56%) Support Engineer
6 2 (3.70%) Infrastructure Engineer
6 2 (3.70%) Monitoring Engineer
6 2 (3.70%) Service Architect
6 2 (3.70%) Service Desk Analyst
6 2 (3.70%) Support Specialist
7 1 (1.85%) Applications Support
7 1 (1.85%) Business Process Analyst
7 1 (1.85%) Consultant
7 1 (1.85%) IT Manager
7 1 (1.85%) Security Consultant
Libraries, Frameworks & Software Standards
1 8 (14.81%) SOAP
2 7 (12.96%) RESTful
2 7 (12.96%) Web Services
3 6 (11.11%) Apache Camel
3 6 (11.11%) Spring
4 2 (3.70%) ActiveMQ
4 2 (3.70%) J2EE
5 1 (1.85%) .NET
5 1 (1.85%) Ajax
5 1 (1.85%) CSS
5 1 (1.85%) Elastic Stack
5 1 (1.85%) HTML
5 1 (1.85%) LDAP
5 1 (1.85%) Natural Language Processing
5 1 (1.85%) REST
5 1 (1.85%) Software Packaging
5 1 (1.85%) TensorFlow
5 1 (1.85%) XHTML
5 1 (1.85%) XML
Miscellaneous
1 6 (11.11%) Computer Science
2 4 (7.41%) Self-Motivation
3 3 (5.56%) Analytical Skills
3 3 (5.56%) Management Information System
4 2 (3.70%) Reference Data
4 2 (3.70%) Smart Meter
5 1 (1.85%) Blackberry
5 1 (1.85%) CMDB
5 1 (1.85%) Data Centre
5 1 (1.85%) Taxonomies
5 1 (1.85%) User Experience
Operating Systems
1 10 (18.52%) Linux
2 7 (12.96%) Unix
3 4 (7.41%) Windows
4 2 (3.70%) Windows 7
5 1 (1.85%) Windows Server
Processes & Methodologies
1 33 (61.11%) ITIL
2 32 (59.26%) Service Management
3 10 (18.52%) Workflow
4 9 (16.67%) Service Design
5 6 (11.11%) Agile Software Development
5 6 (11.11%) Collaborative Working
5 6 (11.11%) Logistics
5 6 (11.11%) Software Engineering
6 5 (9.26%) BPMN
6 5 (9.26%) Configuration Management
6 5 (9.26%) CRM
6 5 (9.26%) Data Modelling
6 5 (9.26%) Scrum
7 4 (7.41%) BPR
7 4 (7.41%) Business Intelligence
7 4 (7.41%) ERP
7 4 (7.41%) Lean Six Sigma
7 4 (7.41%) Six Sigma
7 4 (7.41%) UML
7 4 (7.41%) Workflow Management
Programming Languages
1 13 (24.07%) SQL
2 9 (16.67%) Java
3 8 (14.81%) PL/SQL
4 3 (5.56%) JavaScript
5 2 (3.70%) Python
5 2 (3.70%) VBA
6 1 (1.85%) Bash Shell
6 1 (1.85%) Perl
Qualifications
1 23 (42.59%) Security Cleared
2 17 (31.48%) SC Cleared
3 6 (11.11%) Degree
4 4 (7.41%) ISEB
5 3 (5.56%) BPSS Clearance
5 3 (5.56%) ITIL Certification
6 2 (3.70%) DBS Check
7 1 (1.85%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (9.26%) SLA
2 4 (7.41%) ISO/IEC 20000
3 1 (1.85%) Data Quality
System Software
1 3 (5.56%) Active Directory
2 1 (1.85%) Hyper-V
Systems Management
1 2 (3.70%) CA Spectrum
1 2 (3.70%) Puppet
1 2 (3.70%) SCCM
2 1 (1.85%) Kibana
2 1 (1.85%) logstash
2 1 (1.85%) SCOM
2 1 (1.85%) SCVMM
Vendors
1 23 (42.59%) ServiceNow
2 15 (27.78%) Remedy
3 10 (18.52%) BMC
4 8 (14.81%) CA
4 8 (14.81%) Microsoft
4 8 (14.81%) Oracle
5 6 (11.11%) Red Hat
6 3 (5.56%) Splunk
7 2 (3.70%) Citrix
7 2 (3.70%) hybris
7 2 (3.70%) SAP
7 2 (3.70%) Snow
8 1 (1.85%) Apple
8 1 (1.85%) HP
8 1 (1.85%) VMware