Period
to 20 July 2018

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Hampshire
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 120 99 130
Rank change year-on-year -21 +31 +27
Contract jobs citing ITSM 56 63 54
As % of all contract IT jobs advertised in Hampshire 1.46% 1.69% 1.26%
As % of the Processes & Methodologies category 1.76% 2.06% 1.56%
Number of daily rates quoted 39 34 21
Hampshire median daily rate £475 £406 £350
Median daily rate % change year-on-year +16.92% +16.07% -18.13%
10th Percentile £292 £253 £174
90th Percentile £638 £560 £450
South East median daily rate £470 £416 £375
% change year-on-year +12.98% +10.93% -0.66%
Number of hourly rates quoted 2 6 7
Hampshire median hourly rate £20.00 £13.00 £42.50
Median hourly rate % change year-on-year +53.85% -69.41% -
10th Percentile £19.00 £12.00 £30.25
90th Percentile £21.00 £44.42 £59.31
South East median hourly rate £15.00 £17.25 £37.25
% change year-on-year -13.04% -53.69% +43.27%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 3,175 3,065 3,471
As % of all contract IT jobs advertised in Hampshire 82.94% 82.37% 81.23%
Number of daily rates quoted 1,847 1,823 2,270
Hampshire median daily rate £430 £401 £390
Median daily rate % change year-on-year +7.37% +2.69% +4.00%
10th Percentile £288 £258 £263
90th Percentile £575 £544 £526
South East median daily rate £438 £420 £400
% change year-on-year +4.17% +5.00% +5.26%
Number of hourly rates quoted 132 181 170
Hampshire median hourly rate £33.14 £34.00 £37.50
Median hourly rate % change year-on-year -2.53% -9.33% +66.67%
10th Percentile £12.50 £11.63 £12.50
90th Percentile £50.00 £51.75 £55.05
South East median hourly rate £25.12 £19.90 £24.00
% change year-on-year +26.23% -17.08% +11.37%

ITSM
Job Vacancy Trend in Hampshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Hampshire.

Contractor daily rate trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing ITSM in Hampshire over the 6 months to 20 July 2018.

Contractor daily rate histogram for ITSM in Hampshire

ITSM
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Hampshire.

Contractor hourly rate trend for ITSM in Hampshire

ITSM
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Hampshire region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke -3 10 £265 -14.52%
Hook -6 6 £300 -29.41% 1
Fareham -3 5 £525 +30.43% 1
Southampton - 4 £450 - 1
Winchester -5 3 £398 -
Portsmouth -8 2 £475 -17.39%
Aldershot - 2 £325 -
Havant - 1 - -
Eastleigh - 1 - -
ITSM
South East

For the 6 months to 20 July 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region with a requirement for ITSM.

1 39 (69.64%) Service Management
2 37 (66.07%) ITIL
3 24 (42.86%) ServiceNow
4 22 (39.29%) Security Cleared
5 18 (32.14%) SC Cleared
6 14 (25.00%) Remedy ITSM
6 14 (25.00%) Remedy
6 14 (25.00%) Service Design
7 10 (17.86%) SQL
8 9 (16.07%) CA
9 8 (14.29%) BMC
9 8 (14.29%) Configuration Management
9 8 (14.29%) Microsoft
9 8 (14.29%) ISO/IEC 20000
10 7 (12.50%) Linux
10 7 (12.50%) SLA
11 6 (10.71%) Workflow
11 6 (10.71%) Stakeholder Management
11 6 (10.71%) Java
11 6 (10.71%) PL/SQL
11 6 (10.71%) SOAP
11 6 (10.71%) Oracle
11 6 (10.71%) Customer Engagement
11 6 (10.71%) Logistics
11 6 (10.71%) Collaborative Working
11 6 (10.71%) Self-Motivation
12 5 (8.93%) RESTful
12 5 (8.93%) Remedy AR System
12 5 (8.93%) Web Services
12 5 (8.93%) JBoss

ITSM
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.93%) Apache
1 5 (8.93%) JBoss
2 4 (7.14%) Apache ServiceMix
3 2 (3.57%) IIS
3 2 (3.57%) MS Exchange
4 1 (1.79%) Apache Spark
4 1 (1.79%) Elasticsearch
4 1 (1.79%) Jupyter
4 1 (1.79%) Skype for Business
Applications
1 3 (5.36%) Microsoft Office
2 2 (3.57%) Microsoft Excel
3 1 (1.79%) InfoPath
Business Applications
1 14 (25.00%) Remedy ITSM
2 5 (8.93%) Remedy AR System
3 2 (3.57%) SAP Hybris
4 1 (1.79%) Dynamics CRM
Cloud Services
1 1 (1.79%) IaaS
1 1 (1.79%) PaaS
Communications & Networking
1 1 (1.79%) DOCSIS
1 1 (1.79%) Ethernet
1 1 (1.79%) SAN
1 1 (1.79%) SDH
1 1 (1.79%) Skype
1 1 (1.79%) VPN
1 1 (1.79%) Wireless
Database & Business Intelligence
1 3 (5.36%) SQL Server
2 1 (1.79%) Big Data
2 1 (1.79%) Hadoop
2 1 (1.79%) PostgreSQL
Development Applications
1 1 (1.79%) Git (software)
1 1 (1.79%) Jenkins
1 1 (1.79%) JIRA
General
1 4 (7.14%) Telecoms
2 2 (3.57%) Aerospace
2 2 (3.57%) Billing
Job Titles
1 14 (25.00%) Architect
2 7 (12.50%) Analyst
3 6 (10.71%) Service Architect
4 5 (8.93%) Project Manager
5 4 (7.14%) Service Analyst
5 4 (7.14%) Service Manager
5 4 (7.14%) Software Engineer
6 3 (5.36%) Developer
6 3 (5.36%) IT Manager
6 3 (5.36%) Support Engineer
7 2 (3.57%) Designer
7 2 (3.57%) IT Services Manager
7 2 (3.57%) ITSM Analyst
7 2 (3.57%) Service Desk Analyst
7 2 (3.57%) Service Transition Leader
7 2 (3.57%) Support Specialist
8 1 (1.79%) Automation Engineer
8 1 (1.79%) Enterprise Management Architect
8 1 (1.79%) Service Integration Manager
8 1 (1.79%) Windows Engineer
Libraries, Frameworks & Software Standards
1 6 (10.71%) SOAP
2 5 (8.93%) RESTful
2 5 (8.93%) Web Services
3 4 (7.14%) Apache Camel
3 4 (7.14%) Spring
4 1 (1.79%) .NET
4 1 (1.79%) ActiveMQ
4 1 (1.79%) Ajax
4 1 (1.79%) CSS
4 1 (1.79%) Elastic Stack
4 1 (1.79%) HTML
4 1 (1.79%) J2EE
4 1 (1.79%) LDAP
4 1 (1.79%) Natural Language Processing
4 1 (1.79%) REST
4 1 (1.79%) Software Packaging
4 1 (1.79%) TensorFlow
4 1 (1.79%) XHTML
4 1 (1.79%) XML
Miscellaneous
1 6 (10.71%) Self-Motivation
2 4 (7.14%) Computer Science
3 3 (5.36%) Management Information System
3 3 (5.36%) Reference Data
4 1 (1.79%) Analytical Skills
4 1 (1.79%) Blackberry
4 1 (1.79%) CMDB
4 1 (1.79%) Data Centre
4 1 (1.79%) Smart Meter
4 1 (1.79%) Taxonomies
4 1 (1.79%) User Experience
Operating Systems
1 7 (12.50%) Linux
2 5 (8.93%) Unix
3 4 (7.14%) Windows
4 1 (1.79%) Windows 7
4 1 (1.79%) Windows Server
Processes & Methodologies
1 39 (69.64%) Service Management
2 37 (66.07%) ITIL
3 14 (25.00%) Service Design
4 8 (14.29%) Configuration Management
5 6 (10.71%) Collaborative Working
5 6 (10.71%) Customer Engagement
5 6 (10.71%) Logistics
5 6 (10.71%) Stakeholder Management
5 6 (10.71%) Workflow
6 5 (8.93%) Service Delivery
7 4 (7.14%) Analytics
7 4 (7.14%) Software Engineering
7 4 (7.14%) Trend Analysis
8 3 (5.36%) Agile Software Development
8 3 (5.36%) Test Planning
8 3 (5.36%) Use Case
9 2 (3.57%) Cybersecurity
9 2 (3.57%) DevOps
9 2 (3.57%) Root Cause Analysis
9 2 (3.57%) SIEM
Programming Languages
1 10 (17.86%) SQL
2 6 (10.71%) Java
2 6 (10.71%) PL/SQL
3 2 (3.57%) JavaScript
3 2 (3.57%) VBA
4 1 (1.79%) PowerShell
4 1 (1.79%) Python
4 1 (1.79%) Ruby
Qualifications
1 22 (39.29%) Security Cleared
2 18 (32.14%) SC Cleared
3 4 (7.14%) Degree
4 3 (5.36%) ITIL Certification
5 1 (1.79%) DBS Check
5 1 (1.79%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 8 (14.29%) ISO/IEC 20000
2 7 (12.50%) SLA
3 1 (1.79%) Data Quality
System Software
1 2 (3.57%) Active Directory
2 1 (1.79%) Docker
2 1 (1.79%) Hyper-V
Systems Management
1 4 (7.14%) Puppet
2 2 (3.57%) SCCM
3 1 (1.79%) Ansible
3 1 (1.79%) Kibana
3 1 (1.79%) logstash
3 1 (1.79%) SCOM
3 1 (1.79%) SCVMM
Vendors
1 24 (42.86%) ServiceNow
2 14 (25.00%) Remedy
3 9 (16.07%) CA
4 8 (14.29%) BMC
4 8 (14.29%) Microsoft
5 6 (10.71%) Oracle
6 4 (7.14%) Red Hat
7 3 (5.36%) Citrix
8 2 (3.57%) Capita
8 2 (3.57%) hybris
8 2 (3.57%) SAP
8 2 (3.57%) Splunk
9 1 (1.79%) Apple
9 1 (1.79%) HP
9 1 (1.79%) Snow
9 1 (1.79%) VMware