The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East / Hampshire
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 85 96 102
Rank change year-on-year +11 +6  
Contract jobs citing ITSM 22 22 17
As % of all contract IT jobs advertised in Hampshire 1.24% 1.10% 0.80%
As % of the Processes & Methodologies category 1.52% 1.38% 0.95%
Number of daily rates quoted 15 8 13
Median daily rate £413 £369 £430
Median daily rate % change year-on-year +11.86% -14.24%  
90% offered a daily rate of more than £205 £167 £383
10% offered a daily rate of more than £460 £411 £545
UK excluding London median daily rate £400 £375 £387
% change year-on-year +6.66% -3.16%  
Number of hourly rates quoted 0 1 0
Median hourly rate - £59.31 -
UK excluding London median hourly rate £17.50 £17.38 £12.50
% change year-on-year +0.71% +39.00%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Hampshire
Contract job vacancies with a requirement for process and methodology skills 1452 1595 1797
As % of all contract IT job vacancies advertised in Hampshire 81.62% 80.07% 84.05%
Number of daily rates quoted 866 1019 1157
Median daily rate £413 £400 £375
Median daily rate % change year-on-year +3.12% +6.66%  
90% offered a daily rate of more than £275 £290 £275
10% offered a daily rate of more than £550 £525 £475
UK excluding London median daily rate £415 £400 £383
% change year-on-year +3.75% +4.57%  
Number of hourly rates quoted 80 82 92
Median hourly rate £42.50 £40.00 £33.00
Median hourly rate % change year-on-year +6.25% +21.21%  
90% offered a hourly rate of more than £13.00 £15.00 £12.50
10% offered a hourly rate of more than £50.15 £57.50 £46.05
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

ITSM
Job Vacancy Trend in Hampshire

The job posting trend of jobs advertised in Hampshire citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Hampshire.

Contractor daily rate trend for ITSM in Hampshire

ITSM
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing ITSM in Hampshire over the 3 months to 23 June 2017.

Contractor daily rate histogram for ITSM in Hampshire

ITSM
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Hampshire.

Contractor hourly rate trend for ITSM in Hampshire

ITSM
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Hampshire region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hook +15 9 £450 +158.62%
Basingstoke +1 9 £318 -19.36%
Winchester +6 1 - -
Fareham 0 1 £105 -
Portsmouth -1 1 - -
ITSM
South East

For the 6 months to 23 June 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hampshire region with a requirement for ITSM.

1 54 (90.00%) ITIL
2 47 (78.33%) Service Management
3 38 (63.33%) Security Cleared
4 34 (56.67%) Telecoms
5 31 (51.67%) Wireless
6 28 (46.67%) WAN
7 27 (45.00%) HP
8 26 (43.33%) LAN
8 26 (43.33%) SC Cleared
9 24 (40.00%) Riverbed
9 24 (40.00%) F5
9 24 (40.00%) FortiGate
9 24 (40.00%) Cisco Certification
9 24 (40.00%) Juniper
9 24 (40.00%) Cisco
9 24 (40.00%) CCIE
9 24 (40.00%) CCNP
9 24 (40.00%) CCIP
9 24 (40.00%) CCDP
9 24 (40.00%) CheckPoint
9 24 (40.00%) CCSA
9 24 (40.00%) Firewall
9 24 (40.00%) CCSE
9 24 (40.00%) Network Design
9 24 (40.00%) JNCIA
9 24 (40.00%) JNCIE
9 24 (40.00%) Fortinet
10 21 (35.00%) BIG-IP
10 21 (35.00%) Aruba
11 20 (33.33%) HP ASE

ITSM
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.67%) CMS
1 1 (1.67%) JBoss
1 1 (1.67%) Oracle SOA Suite
1 1 (1.67%) SharePoint
1 1 (1.67%) Smallworld
Applications
1 7 (11.67%) Microsoft Office
2 1 (1.67%) InfoPath
Business Applications
1 8 (13.33%) Remedy ITSM
2 1 (1.67%) Remedy AR System
Cloud Services
1 1 (1.67%) SaaS
Communications & Networking
1 31 (51.67%) Wireless
2 28 (46.67%) WAN
3 26 (43.33%) LAN
4 24 (40.00%) Firewall
5 21 (35.00%) BIG-IP
6 7 (11.67%) VPN
7 4 (6.67%) WLAN
8 3 (5.00%) SNMP
9 1 (1.67%) LDAP
9 1 (1.67%) LTE
Database & Business Intelligence
1 3 (5.00%) DB2
1 3 (5.00%) MySQL
2 1 (1.67%) MongoDB
2 1 (1.67%) Relational Database
2 1 (1.67%) SQL Server
Development Applications
1 2 (3.33%) Selenium
2 1 (1.67%) Atlassian Bamboo
2 1 (1.67%) Checkstyle
2 1 (1.67%) FindBugs
2 1 (1.67%) Gradle
2 1 (1.67%) JUnit
2 1 (1.67%) Maven
General
1 34 (56.67%) Telecoms
2 1 (1.67%) Billing
2 1 (1.67%) Legal
Job Titles
1 17 (28.33%) Network Engineer
2 16 (26.67%) Analyst
3 8 (13.33%) Business Analyst
4 7 (11.67%) Developer
4 7 (11.67%) Service Analyst
5 6 (10.00%) Service Desk Analyst
6 5 (8.33%) Architect
6 5 (8.33%) Telecoms Analyst
7 4 (6.67%) Consultant
7 4 (6.67%) Design Engineer
7 4 (6.67%) IT Analyst
7 4 (6.67%) Mobile Specialist
7 4 (6.67%) Network Design Engineer
7 4 (6.67%) SC Cleared Network Engineer
7 4 (6.67%) Senior Network Engineer
7 4 (6.67%) Telecoms Business Analyst
8 3 (5.00%) ITSM Architect
8 3 (5.00%) Technical Architect
9 2 (3.33%) Remedy Developer
9 2 (3.33%) Solutions Architect
Libraries, Frameworks & Software Standards
1 4 (6.67%) Web Services
2 3 (5.00%) XML
3 2 (3.33%) HTML
3 2 (3.33%) REST
3 2 (3.33%) SOAP
4 1 (1.67%) ActiveMQ
4 1 (1.67%) Apache Camel
4 1 (1.67%) CSS
4 1 (1.67%) JMS
4 1 (1.67%) JSON
4 1 (1.67%) Twitter Bootstrap
4 1 (1.67%) WSDL
4 1 (1.67%) XSD
Miscellaneous
1 18 (30.00%) Computer Science
2 8 (13.33%) Management Information System
3 5 (8.33%) Frameworx
4 4 (6.67%) CESG
5 3 (5.00%) Data Centre
6 2 (3.33%) Analytical Skills
6 2 (3.33%) CMDB
7 1 (1.67%) Blog
7 1 (1.67%) User Experience
Operating Systems
1 9 (15.00%) Windows
2 4 (6.67%) Android
2 4 (6.67%) Apple iOS
3 3 (5.00%) Linux
4 1 (1.67%) Windows 7
Processes & Methodologies
1 54 (90.00%) ITIL
2 47 (78.33%) Service Management
3 24 (40.00%) Network Design
4 6 (10.00%) BPMN
4 6 (10.00%) BPR
4 6 (10.00%) Business Intelligence
4 6 (10.00%) Business Process Modelling
4 6 (10.00%) CRM
4 6 (10.00%) ERP
4 6 (10.00%) ITIL V3
4 6 (10.00%) Lean Six Sigma
4 6 (10.00%) Six Sigma
4 6 (10.00%) UML
5 4 (6.67%) Agile Software Development
5 4 (6.67%) Change Control
5 4 (6.67%) Customer Requirements
5 4 (6.67%) Mobile Device Management
5 4 (6.67%) Stakeholder Engagement
5 4 (6.67%) Time Management
5 4 (6.67%) Workflow
Programming Languages
1 4 (6.67%) SQL
2 2 (3.33%) JavaScript
3 1 (1.67%) C
3 1 (1.67%) Java
Qualifications
1 38 (63.33%) Security Cleared
2 26 (43.33%) SC Cleared
3 24 (40.00%) CCDP
3 24 (40.00%) CCIE
3 24 (40.00%) CCIP
3 24 (40.00%) CCNP
3 24 (40.00%) CCSA
3 24 (40.00%) CCSE
3 24 (40.00%) Cisco Certification
3 24 (40.00%) JNCIA
3 24 (40.00%) JNCIE
4 20 (33.33%) HP ASE
4 20 (33.33%) HP MASE
5 18 (30.00%) Computer Science Degree
5 18 (30.00%) Degree
6 8 (13.33%) BPSS Clearance
7 6 (10.00%) ISEB
8 2 (3.33%) DV Cleared
9 1 (1.67%) ITIL Certification
9 1 (1.67%) MCP
Quality Assurance & Compliance
1 2 (3.33%) COBIT
1 2 (3.33%) QA
2 1 (1.67%) SLA
System Software
1 5 (8.33%) Active Directory
Systems Management
1 24 (40.00%) FortiGate
2 5 (8.33%) Netcool
3 4 (6.67%) AirWatch
3 4 (6.67%) Tivoli
4 3 (5.00%) OpenView
5 1 (1.67%) HP Quality Center
5 1 (1.67%) Netcool/OMNIbus
Vendors
1 27 (45.00%) HP
2 24 (40.00%) CheckPoint
2 24 (40.00%) Cisco
2 24 (40.00%) F5
2 24 (40.00%) Fortinet
2 24 (40.00%) Juniper
2 24 (40.00%) Riverbed
3 21 (35.00%) Aruba
4 8 (13.33%) Remedy
5 6 (10.00%) BMC
6 5 (8.33%) ServiceNow
7 4 (6.67%) IBM
7 4 (6.67%) Microsoft
7 4 (6.67%) Oracle
8 3 (5.00%) Ericsson
9 1 (1.67%) iManage
9 1 (1.67%) Intergraph
9 1 (1.67%) Motorola
9 1 (1.67%) Twitter