Period
to 16 October 2017

The following table provides summary statistics for contract job vacancies advertised in Kent with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 16 October 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
South East > Kent
6 months to
16 Oct 2017
Same period 2016 Same period 2015
Rank 46 45 53
Rank change year-on-year -1 +8 +2
Contract jobs citing SLA 13 9 11
As % of all contract IT jobs advertised in Kent 2.56% 1.77% 1.89%
As % of the Quality Assurance & Compliance category 18.31% 20.45% 17.74%
Number of daily rates quoted 10 7 11
Kent median daily rate £338 £130 £395
Median daily rate % change year-on-year +159.62% -67.09% +119.44%
10th Percentile £130 £92 £92
90th Percentile £403 £409 £525
South East median daily rate £340 £345 £350
% change year-on-year -1.45% -1.43% +20.69%
Number of hourly rates quoted 1 0 0
Kent median hourly rate £10.65 - -
South East median hourly rate £16.00 £13.25 £19.00
% change year-on-year +20.75% -30.26% +20.48%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Kent with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Kent
Contract vacancies with a requirement for quality assurance or compliance skills 71 44 62
As % of all contract IT jobs advertised in Kent 14.00% 8.64% 10.67%
Number of daily rates quoted 56 32 40
Kent median daily rate £413 £450 £339
Median daily rate % change year-on-year -8.33% +32.84% +4.23%
10th Percentile £231 £130 £174
90th Percentile £563 £575 £525
South East median daily rate £400 £400 £388
% change year-on-year - +3.23% +10.71%
Number of hourly rates quoted 2 0 0
Kent median hourly rate £27.83 - -
South East median hourly rate £25.00 £19.00 £21.55
% change year-on-year +31.58% -11.83% +23.14%

SLA
Job Vacancy Trend in Kent

Job postings citing SLA as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for SLA in Kent

SLA
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Kent.

Contractor daily rate trend for SLA in Kent

SLA
Contractor Daily Rate Histogram in Kent

The daily rate distribution of IT jobs citing SLA in Kent over the 6 months to 16 October 2017.

Contractor daily rate histogram for SLA in Kent

SLA
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Kent.

Contractor hourly rate trend for SLA in Kent

SLA
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Kent region over the 6 months to 16 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells +10 4 £338 +5.06%
Dartford - 1 - -
Margate - 1 £200 -
Tonbridge - 1 £525 -
SLA
South East

For the 6 months to 16 October 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Kent region with a requirement for SLA.

1 8 (61.54%) DNS
2 7 (53.85%) MS Exchange
2 7 (53.85%) IIS
2 7 (53.85%) ITIL
2 7 (53.85%) Windows
2 7 (53.85%) Active Directory
2 7 (53.85%) Firewall
3 6 (46.15%) Cisco
4 5 (38.46%) Finance
4 5 (38.46%) F5
4 5 (38.46%) Line Management
5 4 (30.77%) VMware ESXi
5 4 (30.77%) Oracle RAC
5 4 (30.77%) Problem Management
5 4 (30.77%) Reverse Proxy
5 4 (30.77%) FileNet
5 4 (30.77%) EPiServer
5 4 (30.77%) VMware
5 4 (30.77%) Clustering
5 4 (30.77%) Tandem
5 4 (30.77%) Citrix
5 4 (30.77%) Genesys
5 4 (30.77%) Informatica
5 4 (30.77%) Tivoli Storage Manager
5 4 (30.77%) JCL
5 4 (30.77%) Project Management
5 4 (30.77%) Mainframe
5 4 (30.77%) SQL
5 4 (30.77%) Oracle
5 4 (30.77%) Apache

SLA
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (53.85%) IIS
1 7 (53.85%) MS Exchange
2 4 (30.77%) Apache
2 4 (30.77%) EPiServer
2 4 (30.77%) FileNet
3 3 (23.08%) Exchange Server 2007
3 3 (23.08%) Exchange Server 2010
4 1 (7.69%) Skype for Business
Applications
1 3 (23.08%) Microsoft Office
Business Applications
1 1 (7.69%) Remedy ITSM
Cloud Services
1 1 (7.69%) Amazon AWS
1 1 (7.69%) Microsoft Azure
1 1 (7.69%) Virtual Private Cloud
Communications & Networking
1 8 (61.54%) DNS
2 7 (53.85%) Firewall
3 4 (30.77%) HTTPS
3 4 (30.77%) Reverse Proxy
4 3 (23.08%) DHCP
4 3 (23.08%) Network Security
4 3 (23.08%) Remote Desktop
5 1 (7.69%) BGP
5 1 (7.69%) DOCSIS
5 1 (7.69%) F5 BIG-IP GTM
5 1 (7.69%) F5 BIG-IP LTM
5 1 (7.69%) GPON
5 1 (7.69%) IPsec
5 1 (7.69%) LAN
5 1 (7.69%) Skype
5 1 (7.69%) VDSL
5 1 (7.69%) VPN
5 1 (7.69%) WAN
General
1 5 (38.46%) Finance
2 1 (7.69%) Telecoms
Job Titles
1 4 (30.77%) Applications Specialist
2 3 (23.08%) 2nd Line Engineer
2 3 (23.08%) Analyst
2 3 (23.08%) Cisco Engineer
3 2 (15.38%) 2nd Line Support
3 2 (15.38%) 2nd Line Support Engineer
3 2 (15.38%) Check Point Analyst
3 2 (15.38%) Cisco Field Engineer
3 2 (15.38%) Cisco Network Analyst
3 2 (15.38%) Cisco Security Analyst
3 2 (15.38%) Cisco Support
3 2 (15.38%) Cisco Support Engineer
3 2 (15.38%) Field Engineer
3 2 (15.38%) Field Support Engineer
3 2 (15.38%) Firewall Analyst
3 2 (15.38%) Network Analyst
3 2 (15.38%) Network Security Analyst
3 2 (15.38%) Security Analyst
3 2 (15.38%) Senior Data Warehouse Specialist
3 2 (15.38%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (23.08%) .NET
Miscellaneous
1 4 (30.77%) Clustering
1 4 (30.77%) Mainframe
1 4 (30.77%) Tandem
2 3 (23.08%) Driving Licence
3 2 (15.38%) Data Centre
4 1 (7.69%) Analytical Skills
Operating Systems
1 7 (53.85%) Windows
2 3 (23.08%) Windows 7
3 1 (7.69%) Linux
Processes & Methodologies
1 7 (53.85%) ITIL
2 5 (38.46%) Line Management
3 4 (30.77%) Problem Management
3 4 (30.77%) Project Management
4 3 (23.08%) PRINCE
4 3 (23.08%) PRINCE2
5 2 (15.38%) Demand Management
5 2 (15.38%) Proactive Monitoring
5 2 (15.38%) Service Delivery
6 1 (7.69%) Continuous Improvement
6 1 (7.69%) ITSM
6 1 (7.69%) Migration
6 1 (7.69%) Time Management
Programming Languages
1 4 (30.77%) JCL
1 4 (30.77%) SQL
Qualifications
1 3 (23.08%) CCNA
1 3 (23.08%) Cisco Certification
System Software
1 7 (53.85%) Active Directory
2 4 (30.77%) Oracle RAC
2 4 (30.77%) VMware ESXi
3 1 (7.69%) ProxySG
Systems Management
1 4 (30.77%) Tivoli Storage Manager
Vendors
1 6 (46.15%) Cisco
2 5 (38.46%) F5
3 4 (30.77%) Citrix
3 4 (30.77%) Genesys
3 4 (30.77%) Informatica
3 4 (30.77%) Oracle
3 4 (30.77%) VMware
4 3 (23.08%) CheckPoint
4 3 (23.08%) HP
4 3 (23.08%) Microsoft
5 2 (15.38%) Nokia
6 1 (7.69%) Blue Coat
6 1 (7.69%) Juniper
6 1 (7.69%) Palo Alto
6 1 (7.69%) Remedy
6 1 (7.69%) ServiceNow