The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England / South East
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 93 73 78
Rank change year-on-year -20 +5  
Contract jobs citing SLA 186 240 241
As % of all contract IT jobs advertised in the South East 2.40% 2.67% 2.59%
As % of the Quality Assurance & Compliance category 19.27% 22.81% 21.85%
Number of daily rates quoted 85 104 99
Median daily rate £375 £348 £376
Median daily rate % change year-on-year +7.91% -7.64%  
90% offered a daily rate of more than £150 £130 £135
10% offered a daily rate of more than £500 £475 £461
UK excluding London median daily rate £247 £295 £300
% change year-on-year -16.18% -1.66%  
Number of hourly rates quoted 16 31 34
Median hourly rate £15.32 £12.50 £20.59
Median hourly rate % change year-on-year +22.52% -39.29%  
90% offered a hourly rate of more than £10.83 £12.50 £11.45
10% offered a hourly rate of more than £22.00 £21.33 £21.55
UK excluding London median hourly rate £14.50 £15.00 £15.25
% change year-on-year -3.33% -1.63%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
South East
Contract job vacancies with a requirement for quality assurance and compliance skills 965 1052 1103
As % of all contract IT job vacancies advertised in the South East 12.44% 11.70% 11.85%
Number of daily rates quoted 596 613 594
Median daily rate £425 £413 £390
Median daily rate % change year-on-year +3.03% +5.76%  
90% offered a daily rate of more than £263 £255 £260
10% offered a daily rate of more than £525 £550 £525
UK excluding London median daily rate £400 £380 £375
% change year-on-year +5.26% +1.33%  
Number of hourly rates quoted 31 60 52
Median hourly rate £17.50 £21.33 £18.50
Median hourly rate % change year-on-year -17.95% +15.29%  
90% offered a hourly rate of more than £11.30 £12.50 £11.20
10% offered a hourly rate of more than £49.00 £47.50 £38.50
UK excluding London median hourly rate £25.00 £28.00 £21.78
% change year-on-year -10.71% +28.58%  

SLA
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the South East

SLA
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the South East.

Contractor daily rate trend for SLA in the South East

SLA
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing SLA in the South East over the 3 months to 27 June 2017.

Contractor daily rate histogram for SLA in the South East

SLA
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the South East.

Contractor hourly rate trend for SLA in the South East

SLA
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing SLA in the South East over the 3 months to 27 June 2017.

Contractor hourly rate histogram for SLA in the South East

SLA
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South East region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -10 56 £269 +3.46% 9
Buckinghamshire -6 42 £260 -40.90% 8
Hampshire +5 35 £438 +27.73% 21
Surrey +5 18 £428 +22.28% 8
West Sussex +14 12 £330 -9.58% 2
Oxfordshire +1 11 £306 -27.94% 4
Kent 0 9 £338 +51.68% 1
Middlesex +10 3 £383 -7.71% 1
SLA
England

For the 6 months to 27 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for SLA.

1 152 (45.37%) ITIL
2 82 (24.48%) Service Management
3 73 (21.79%) Security Cleared
4 65 (19.40%) Windows
5 58 (17.31%) Finance
5 58 (17.31%) SC Cleared
6 57 (17.01%) Active Directory
7 53 (15.82%) Telecoms
8 52 (15.52%) Microsoft
9 49 (14.63%) Incident Management
10 48 (14.33%) Service Delivery
11 45 (13.43%) ITIL V3
12 39 (11.64%) Cisco
13 38 (11.34%) Microsoft Office
13 38 (11.34%) Project Management
14 35 (10.45%) Remedy
15 33 (9.85%) Analytical Skills
16 32 (9.55%) Windows 7
17 30 (8.96%) Firewall
17 30 (8.96%) Service Design
18 29 (8.66%) Customer Requirements
19 28 (8.36%) Problem Management
20 27 (8.06%) Continuous Improvement
21 25 (7.46%) Linux
21 25 (7.46%) Agile Software Development
22 23 (6.87%) HP
22 23 (6.87%) ITIL Certification
22 23 (6.87%) Configuration Management
23 22 (6.57%) Degree
24 21 (6.27%) Change Management

SLA
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (4.78%) SharePoint
2 10 (2.99%) IIS
3 8 (2.39%) Apache
3 8 (2.39%) MS Exchange
4 5 (1.49%) Skype for Business
5 4 (1.19%) EPiServer
5 4 (1.19%) FileNet
5 4 (1.19%) WebSphere
6 3 (0.90%) JBoss
6 3 (0.90%) WebSphere Application Server
7 2 (0.60%) Apache Pig
7 2 (0.60%) OpenStack
8 1 (0.30%) Exchange Server 2003
8 1 (0.30%) Exchange Server 2010
8 1 (0.30%) IBM Domino
8 1 (0.30%) IBM HTTP Server
8 1 (0.30%) IBM Notes
8 1 (0.30%) SharePoint 2013
8 1 (0.30%) Tomcat
8 1 (0.30%) WebLogic
Applications
1 38 (11.34%) Microsoft Office
2 20 (5.97%) Microsoft PowerPoint
3 16 (4.78%) Microsoft Excel
4 8 (2.39%) MS Visio
5 3 (0.90%) InfoPath
5 3 (0.90%) Microsoft Project
5 3 (0.90%) Spreadsheet
Business Applications
1 13 (3.88%) Remedy ITSM
2 1 (0.30%) Adobe Campaign
2 1 (0.30%) Dynamics CRM
2 1 (0.30%) Oracle Applications
2 1 (0.30%) SAP Oil and Gas
Cloud Services
1 9 (2.69%) Office 365
2 5 (1.49%) Amazon AWS
3 4 (1.19%) IaaS
3 4 (1.19%) Microsoft Azure
4 3 (0.90%) SuccessFactors
5 2 (0.60%) IBM Cloud
5 2 (0.60%) PaaS
5 2 (0.60%) SoftLayer
6 1 (0.30%) Boomi
6 1 (0.30%) Cloud Computing
6 1 (0.30%) Dynamics 365
6 1 (0.30%) Google Cloud Platform
6 1 (0.30%) OneDrive
6 1 (0.30%) SaaS
6 1 (0.30%) Virtual Private Cloud
Communications & Networking
1 30 (8.96%) Firewall
2 19 (5.67%) WAN
3 18 (5.37%) DNS
4 15 (4.48%) LAN
4 15 (4.48%) VPN
5 11 (3.28%) MPLS
6 9 (2.69%) DHCP
7 8 (2.39%) Network Security
7 8 (2.39%) Wireless
8 7 (2.09%) Internet
9 6 (1.79%) 3G
10 5 (1.49%) 4G
10 5 (1.49%) LTE
11 4 (1.19%) Cisco ASA
11 4 (1.19%) HTTPS
11 4 (1.19%) Radio Access Network
11 4 (1.19%) Reverse Proxy
11 4 (1.19%) Skype
11 4 (1.19%) VoIP
11 4 (1.19%) Wi-Fi
Database & Business Intelligence
1 11 (3.28%) SQL Server
2 9 (2.69%) BusinessObjects Business Intelligence
3 3 (0.90%) Oracle Database
4 2 (0.60%) Apache Hive
4 2 (0.60%) Big Data
4 2 (0.60%) EDRMS
4 2 (0.60%) Hadoop
4 2 (0.60%) HBase
4 2 (0.60%) MongoDB
4 2 (0.60%) Oracle Database 12c
4 2 (0.60%) SQL Server 2012
4 2 (0.60%) SQL Server 2014
4 2 (0.60%) SQL Server Reporting Services
4 2 (0.60%) Sqoop
5 1 (0.30%) BusinessObjects XI
5 1 (0.30%) SQL Server 2008
5 1 (0.30%) SQL Server 2016
5 1 (0.30%) SQL Server Integration Services
Development Applications
1 3 (0.90%) Git (software)
1 3 (0.90%) gulp
1 3 (0.90%) Introscope
1 3 (0.90%) Protractor
1 3 (0.90%) Subversion
1 3 (0.90%) webpack
2 2 (0.60%) Vagrant
3 1 (0.30%) AdminStudio
3 1 (0.30%) Jenkins
3 1 (0.30%) JIRA
3 1 (0.30%) MSI
3 1 (0.30%) Team Foundation Server
General
1 58 (17.31%) Finance
2 53 (15.82%) Telecoms
3 7 (2.09%) Billing
4 5 (1.49%) Legal
5 3 (0.90%) Banking
5 3 (0.90%) Italian Language
5 3 (0.90%) Law
5 3 (0.90%) Retail
5 3 (0.90%) Spanish Language
6 2 (0.60%) Advertising
6 2 (0.60%) Back Office
6 2 (0.60%) Electronics
6 2 (0.60%) French Language
6 2 (0.60%) Manufacturing
6 2 (0.60%) Marketing
6 2 (0.60%) Pharmaceutical
7 1 (0.30%) Aerospace
7 1 (0.30%) Automotive
7 1 (0.30%) Games
7 1 (0.30%) German Language
Job Titles
1 85 (25.37%) Analyst
2 39 (11.64%) Service Manager
3 31 (9.25%) Architect
4 30 (8.96%) Support Analyst
5 27 (8.06%) Support Engineer
6 25 (7.46%) Service Analyst
6 25 (7.46%) Service Architect
7 22 (6.57%) Service Desk Analyst
8 15 (4.48%) IT Manager
9 14 (4.18%) Delivery Manager
9 14 (4.18%) Network Engineer
10 12 (3.58%) 2nd Line Support
10 12 (3.58%) Business Analyst
11 11 (3.28%) Applications Support
11 11 (3.28%) IT Analyst
12 10 (2.99%) 1st Line Support
12 10 (2.99%) Desktop Support
12 10 (2.99%) IT Services Manager
12 10 (2.99%) IT Support
12 10 (2.99%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 5 (1.49%) REST
1 5 (1.49%) SOAP
1 5 (1.49%) Web Services
2 4 (1.19%) .NET
2 4 (1.19%) CSS
2 4 (1.19%) HTML
3 3 (0.90%) Angular 2
3 3 (0.90%) AngularJS
3 3 (0.90%) CSS3
3 3 (0.90%) Flash
3 3 (0.90%) HTML5
3 3 (0.90%) Node.js
4 2 (0.60%) Apache Camel
4 2 (0.60%) J2EE
4 2 (0.60%) Memcached
4 2 (0.60%) Middleware
4 2 (0.60%) RabbitMQ
5 1 (0.30%) ActiveMQ
5 1 (0.30%) LAMP
Miscellaneous
1 33 (9.85%) Analytical Skills
2 20 (5.97%) CMDB
3 17 (5.07%) Data Centre
4 16 (4.78%) Management Information System
5 12 (3.58%) User Experience
6 8 (2.39%) Virtual Team
7 6 (1.79%) Mainframe
7 6 (1.79%) Smartphone
8 5 (1.49%) Clustering
8 5 (1.49%) IVR
8 5 (1.49%) PKI
9 4 (1.19%) RSA SecurID
9 4 (1.19%) Tandem
10 3 (0.90%) Computer Science
10 3 (0.90%) Cyberthreat
10 3 (0.90%) Driving Licence
10 3 (0.90%) Learning Management System
10 3 (0.90%) Video Conferencing
11 2 (0.60%) Cyber Attack
11 2 (0.60%) VxBlock/Vblock
Operating Systems
1 65 (19.40%) Windows
2 32 (9.55%) Windows 7
3 25 (7.46%) Linux
4 14 (4.18%) Windows Server
4 14 (4.18%) Windows Server 2003
4 14 (4.18%) Windows Server 2008
5 13 (3.88%) Windows 10
6 11 (3.28%) Windows Server 2012
7 9 (2.69%) Unix
8 5 (1.49%) Windows 8
8 5 (1.49%) Windows XP
9 4 (1.19%) Android
9 4 (1.19%) Windows Vista
10 3 (0.90%) Red Hat Enterprise Linux
11 2 (0.60%) MVS
11 2 (0.60%) Solaris
11 2 (0.60%) Windows NT
Processes & Methodologies
1 152 (45.37%) ITIL
2 82 (24.48%) Service Management
3 49 (14.63%) Incident Management
4 48 (14.33%) Service Delivery
5 45 (13.43%) ITIL V3
6 38 (11.34%) Project Management
7 30 (8.96%) Service Design
8 29 (8.66%) Customer Requirements
9 28 (8.36%) Problem Management
10 27 (8.06%) Continuous Improvement
11 25 (7.46%) Agile Software Development
12 23 (6.87%) Configuration Management
13 21 (6.27%) Change Management
14 20 (5.97%) PRINCE2
15 17 (5.07%) Supplier Management
16 16 (4.78%) Break/Fix
17 15 (4.48%) Line Management
17 15 (4.48%) Migration
18 14 (4.18%) Presales
18 14 (4.18%) Release Management
Programming Languages
1 21 (6.27%) SQL
2 14 (4.18%) Java
3 12 (3.58%) PowerShell
4 5 (1.49%) Python
4 5 (1.49%) VB
5 4 (1.19%) JCL
6 3 (0.90%) JavaScript
6 3 (0.90%) Ruby
6 3 (0.90%) TypeScript
6 3 (0.90%) VBScript
7 2 (0.60%) Perl
8 1 (0.30%) Shell Script
Qualifications
1 73 (21.79%) Security Cleared
2 58 (17.31%) SC Cleared
3 23 (6.87%) ITIL Certification
4 22 (6.57%) Degree
5 15 (4.48%) DV Cleared
6 14 (4.18%) Cisco Certification
7 13 (3.88%) Microsoft Certification
8 11 (3.28%) CCNA
9 9 (2.69%) BPSS Clearance
10 8 (2.39%) MCP
10 8 (2.39%) MCSE
10 8 (2.39%) PMP
11 7 (2.09%) CCNP
11 7 (2.09%) ITIL Foundation Certificate
12 6 (1.79%) VMware Certified Professional (VCP)
13 4 (1.19%) MCSA
14 3 (0.90%) CISSP
15 2 (0.60%) CCIE
15 2 (0.60%) HNC
15 2 (0.60%) HND
Quality Assurance & Compliance
1 10 (2.99%) PMO
2 8 (2.39%) ISO/IEC 20000
2 8 (2.39%) QA
3 7 (2.09%) Disclosure Scotland
4 5 (1.49%) ISO/IEC 27001
4 5 (1.49%) PCI DSS
4 5 (1.49%) Sarbanes-Oxley
5 1 (0.30%) Data Quality
System Software
1 57 (17.01%) Active Directory
2 11 (3.28%) VMware Infrastructure
3 10 (2.99%) Hyper-V
4 6 (1.79%) ISA Server
5 5 (1.49%) Forefront TMG
5 5 (1.49%) UAG
6 4 (1.19%) Oracle RAC
6 4 (1.19%) Virtual Desktop
6 4 (1.19%) Virtual Machines
6 4 (1.19%) VMware ESXi
7 3 (0.90%) Docker
7 3 (0.90%) VMware Workstation
8 2 (0.60%) Corosync
8 2 (0.60%) HDFS
8 2 (0.60%) ProxySG
8 2 (0.60%) Terminal Services
8 2 (0.60%) vCloud
8 2 (0.60%) vSphere
8 2 (0.60%) XenApp
9 1 (0.30%) Microsoft Virtual Server
Systems Management
1 10 (2.99%) SCCM
2 7 (2.09%) Netcool
3 5 (1.49%) Ansible
3 5 (1.49%) CA Wily
3 5 (1.49%) Puppet
4 4 (1.19%) SCOM
4 4 (1.19%) Tivoli Storage Manager
4 4 (1.19%) WSUS
5 3 (0.90%) BladeLogic
5 3 (0.90%) NetBackup
5 3 (0.90%) OpenView Configuration Management
5 3 (0.90%) Opscode Chef
5 3 (0.90%) SCSM
6 2 (0.60%) NSN NetAct
6 2 (0.60%) Oozie
6 2 (0.60%) OpenView
6 2 (0.60%) OVSD
6 2 (0.60%) Pacemaker
6 2 (0.60%) Tivoli
6 2 (0.60%) vRealize
Vendors
1 52 (15.52%) Microsoft
2 39 (11.64%) Cisco
3 35 (10.45%) Remedy
4 23 (6.87%) HP
5 18 (5.37%) SAP
5 18 (5.37%) VMware
6 15 (4.48%) Citrix
7 11 (3.28%) Oracle
8 10 (2.99%) BMC
8 10 (2.99%) F5
8 10 (2.99%) Juniper
9 7 (2.09%) CheckPoint
9 7 (2.09%) ServiceNow
10 6 (1.79%) Dell
10 6 (1.79%) Huawei
11 5 (1.49%) CA
11 5 (1.49%) Ericsson
11 5 (1.49%) Forcepoint
11 5 (1.49%) Informatica
11 5 (1.49%) Nokia
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