SLA Contracts in the South East

Service Level Agreement (SLA)
England > South East

The table below provides summary statistics for contract job vacancies advertised in the South East requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 7 July 2025, comparing them to the same period in the previous two years.

6 months to
7 Jul 2025
Same period 2024 Same period 2023
Rank 64 89 67
Rank change year-on-year +25 -22 +9
Contract jobs citing SLA 103 124 181
As % of all contract jobs advertised in the South East 3.13% 2.18% 3.05%
As % of the Quality Assurance & Compliance category 17.94% 16.82% 21.50%
Number of daily rates quoted 80 46 101
10th Percentile £180 £197 £155
25th Percentile £200 £217 £200
Median daily rate (50th Percentile) £263 £338 £275
Median % change year-on-year -22.22% +22.73% -5.98%
75th Percentile £591 £469 £450
90th Percentile £623 £525 £525
England median daily rate £350 £350 £305
% change year-on-year - +14.75% -6.15%
Number of hourly rates quoted 12 7 9
10th Percentile - £11.80 £14.00
25th Percentile £15.50 £13.51 £15.21
Median hourly rate £21.77 £17.75 £16.84
Median % change year-on-year +22.62% +5.40% +2.06%
75th Percentile £24.66 £18.00 £19.50
90th Percentile £25.10 £32.00 £20.70
England median hourly rate £22.14 £14.97 £18.36
% change year-on-year +47.90% -18.48% +8.98%

All Quality Assurance and Compliance Skills
South East

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the South East.

Contract vacancies with a requirement for quality assurance or compliance skills 574 737 842
As % of all contract IT jobs advertised in the South East 17.43% 12.98% 14.21%
Number of daily rates quoted 348 366 518
10th Percentile £200 £255 £241
25th Percentile £359 £363 £370
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +4.17%
75th Percentile £588 £575 £611
90th Percentile £645 £684 £703
England median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% +0.95%
Number of hourly rates quoted 42 71 51
10th Percentile £15.12 £10.82 £15.21
25th Percentile £15.13 £17.81 £18.50
Median hourly rate £24.66 £27.50 £47.50
Median % change year-on-year -10.33% -42.11% +152.39%
75th Percentile £58.44 £62.53 £52.76
90th Percentile £70.11 £70.00 £66.74
England median hourly rate £31.88 £24.43 £42.50
% change year-on-year +30.50% -42.52% +63.46%

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing SLA in the South East.

Daily rate trend for SLA in the South East

SLA
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing SLA in the South East over the 6 months to 7 July 2025.

Daily rate histogram for SLA in the South East

SLA
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing SLA in the South East.

Hourly rate trend for SLA in the South East

SLA
Hourly Rate Histogram in the South East

Hourly rate distribution of jobs citing SLA in the South East over the 6 months to 7 July 2025.

Hourly rate histogram for SLA in the South East

SLA
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South East region over the 6 months to 7 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hampshire +40 52 £200 -56.76% 27
Thames Valley -13 28 £425 +58.88% 58
Berkshire -3 19 £538 +76.23% 30
Surrey +11 9 £180 -55.00% 23
Kent +8 9 £615 +291.51% 7
Oxfordshire +5 7 £250 +1.39% 8
West Sussex +4 4 £200 -60.00% 9
Buckinghamshire -3 2 £285 +26.44% 21
East Sussex - 1 £275 - 3
SLA
England

SLA
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.91%) Anypoint
2 2 (1.94%) Mule
2 2 (1.94%) SharePoint
3 1 (0.97%) Microsoft Exchange
Applications
1 3 (2.91%) Microsoft Office
2 2 (1.94%) Microsoft Excel
3 1 (0.97%) AutoCAD
3 1 (0.97%) Chatbot
Business Applications
1 6 (5.83%) Oracle Assets
1 6 (5.83%) Oracle EBS R12
1 6 (5.83%) Oracle ERP
2 1 (0.97%) Remedy ITSM
Cloud Services
1 25 (24.27%) Azure
2 9 (8.74%) IaaS
3 7 (6.80%) SaaS
4 6 (5.83%) AWS
4 6 (5.83%) PaaS
5 5 (4.85%) Microsoft 365
6 4 (3.88%) Entra ID
7 1 (0.97%) Azure AKS
7 1 (0.97%) Azure App Service
7 1 (0.97%) Azure DevOps
7 1 (0.97%) Azure Key Vault
7 1 (0.97%) Dynamics 365
7 1 (0.97%) Twilio
7 1 (0.97%) WhatsApp
Communications & Networking
1 14 (13.59%) LAN
2 10 (9.71%) Firewall
3 9 (8.74%) DHCP
3 9 (8.74%) DNS
3 9 (8.74%) SAN
4 6 (5.83%) Cisco Firepower
4 6 (5.83%) Cisco IOS
4 6 (5.83%) Cisco ISE
4 6 (5.83%) Junos
5 5 (4.85%) Fibre Channel
6 1 (0.97%) Intrusion Detection
6 1 (0.97%) Network Security
6 1 (0.97%) Remote Desktop
6 1 (0.97%) SMS
6 1 (0.97%) VPN
General
1 50 (48.54%) Social Skills
2 14 (13.59%) Analytical Skills
3 12 (11.65%) Finance
3 12 (11.65%) Telecoms
4 6 (5.83%) Public Sector
5 4 (3.88%) Banking
5 4 (3.88%) Retail
6 2 (1.94%) Law
7 1 (0.97%) Aerospace
7 1 (0.97%) Legal
7 1 (0.97%) Manufacturing
7 1 (0.97%) Organisational Skills
7 1 (0.97%) Pharmaceutical
7 1 (0.97%) Police
Job Titles
1 21 (20.39%) Communications Engineer
2 14 (13.59%) Analyst
3 11 (10.68%) Network Engineer
4 10 (9.71%) Support Engineer
5 8 (7.77%) Infrastructure Engineer
5 8 (7.77%) VMware Engineer
5 8 (7.77%) VMware Infrastructure Engineer
6 7 (6.80%) Azure Engineer
6 7 (6.80%) Azure Infrastructure Engineer
7 6 (5.83%) Architect
7 6 (5.83%) DV Cleared Network Engineer
7 6 (5.83%) Service Analyst
8 5 (4.85%) 3rd Line Engineer
8 5 (4.85%) 3rd Line Infrastructure Engineer
8 5 (4.85%) IT Engineer
8 5 (4.85%) Network Architect
8 5 (4.85%) Server Engineer
9 4 (3.88%) 3rd Line Infrastructure Support
9 4 (3.88%) Infrastructure Support
9 4 (3.88%) SC Cleared Network Engineer
Libraries, Frameworks & Software Standards
1 3 (2.91%) RAML
2 1 (0.97%) Express.js
2 1 (0.97%) FastAPI
2 1 (0.97%) FHIR
2 1 (0.97%) GraphQL
2 1 (0.97%) LangChain
2 1 (0.97%) REST
Miscellaneous
1 7 (6.80%) Smartphone
2 6 (5.83%) Driving Licence
3 5 (4.85%) Data Centre
4 2 (1.94%) Onboarding
5 1 (0.97%) Analytical Mindset
5 1 (0.97%) Hybrid Cloud
Operating Systems
1 26 (25.24%) Windows
2 15 (14.56%) Windows 10
3 1 (0.97%) Windows Server
Processes & Methodologies
1 28 (27.18%) ITIL
2 23 (22.33%) Problem-Solving
3 16 (15.53%) Agile
4 14 (13.59%) Customer Requirements
5 13 (12.62%) Customer Service
6 12 (11.65%) Preventative Maintenance
6 12 (11.65%) Service Delivery
7 11 (10.68%) Continuous Improvement
8 10 (9.71%) Cybersecurity
9 9 (8.74%) DevOps
9 9 (8.74%) Infrastructure as Code
9 9 (8.74%) Infrastructure Engineering
10 8 (7.77%) Disaster Recovery
10 8 (7.77%) Security Patching
11 7 (6.80%) Break/Fix
12 6 (5.83%) Capacity Management
12 6 (5.83%) Data Cleansing
12 6 (5.83%) ERP
12 6 (5.83%) Incident Management
12 6 (5.83%) Load Balancing
Programming Languages
1 7 (6.80%) Python
2 6 (5.83%) SQL
2 6 (5.83%) VB
3 1 (0.97%) Bicep
3 1 (0.97%) PowerShell
3 1 (0.97%) TypeScript
Qualifications
1 52 (50.49%) Security Cleared
2 39 (37.86%) SC Cleared
3 11 (10.68%) DV Cleared
4 5 (4.85%) ITIL Certification
5 1 (0.97%) DBS Check
5 1 (0.97%) Degree
Quality Assurance & Compliance
1 6 (5.83%) Sarbanes-Oxley
2 2 (1.94%) QA
3 1 (0.97%) Cyber Essentials
3 1 (0.97%) HL7
3 1 (0.97%) ISO 9001
3 1 (0.97%) ISO/IEC 27001
System Software
1 16 (15.53%) Active Directory
2 9 (8.74%) DFS Replication
2 9 (8.74%) VMware Infrastructure
2 9 (8.74%) vSphere
3 1 (0.97%) Docker
Systems Management
1 10 (9.71%) SCCM
2 8 (7.77%) Terraform
3 7 (6.80%) FortiGate
4 6 (5.83%) Ansible
5 3 (2.91%) Microsoft Intune
6 1 (0.97%) Kubernetes
6 1 (0.97%) SCOM
Vendors
1 24 (23.30%) Google
2 16 (15.53%) Microsoft
3 12 (11.65%) Cisco
4 10 (9.71%) Juniper
4 10 (9.71%) ServiceNow
5 9 (8.74%) VMware
6 6 (5.83%) Citrix
6 6 (5.83%) Dell
6 6 (5.83%) F5
6 6 (5.83%) HP
6 6 (5.83%) IBM
6 6 (5.83%) Oracle
7 3 (2.91%) MuleSoft
8 1 (0.97%) BMC
8 1 (0.97%) Fortinet
8 1 (0.97%) Remedy
8 1 (0.97%) SolarWinds
8 1 (0.97%) Workday