Period
to 29 October 2020

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 29 October 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > South East
6 months to
29 Oct 2020
Same period 2019 Same period 2018
Rank 70 96 128
Rank change year-on-year +26 +32 -13
Contract jobs citing SLA 102 348 347
As % of all contract jobs advertised in the South East 2.81% 2.52% 2.10%
As % of the Quality Assurance & Compliance category 23.61% 20.33% 16.45%
Number of daily rates quoted 31 184 162
Median daily rate £350 £325 £325
Median daily rate % change year-on-year +7.69% - -4.06%
10th Percentile £135 £119 £118
90th Percentile £530 £520 £525
England median daily rate £345 £325 £320
% change year-on-year +6.15% +1.56% +6.67%
Number of hourly rates quoted 19 24 36
Median hourly rate £11.50 £15.75 £14.03
Median hourly rate % change year-on-year -26.98% +12.30% -12.34%
10th Percentile £10.00 £10.80 £11.50
90th Percentile £19.00 £21.05 £23.28
England median hourly rate £12.50 £16.00 £15.50
% change year-on-year -21.88% +3.23% +6.90%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South East
Contract vacancies with a requirement for quality assurance or compliance skills 432 1,712 2,110
As % of all contract IT jobs advertised in the South East 11.88% 12.40% 12.75%
Number of daily rates quoted 213 1,004 1,238
Median daily rate £450 £420 £425
Median daily rate % change year-on-year +7.14% -1.18% +6.25%
10th Percentile £260 £200 £218
90th Percentile £636 £600 £588
England median daily rate £468 £450 £450
% change year-on-year +4.00% - -
Number of hourly rates quoted 47 95 68
Median hourly rate £21.05 £47.50 £21.50
Median hourly rate % change year-on-year -55.68% +120.93% -8.51%
10th Percentile £10.25 £13.95 £12.38
90th Percentile £52.50 £82.50 £47.41
Median hourly rate £26.51 £21.42 £22.40
% change year-on-year +23.77% -4.39% +11.99%

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing SLA in the South East.

Daily rate trend for SLA in the South East

SLA
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing SLA in the South East over the 6 months to 29 October 2020.

Daily rate histogram for SLA in the South East

SLA
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing SLA in the South East.

Hourly rate trend for SLA in the South East

SLA
Hourly Rate Histogram in the South East

Hourly rate distribution of jobs citing SLA in the South East over the 6 months to 29 October 2020.

Hourly rate histogram for SLA in the South East

SLA
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South East region over the 6 months to 29 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +27 53 £300 +17.65% 12
Berkshire +37 45 £314 +17.48% 5
Hampshire +49 27 £400 +33.33% 16
West Sussex +24 11 £563 +47.54% 4
Buckinghamshire +9 8 £238 -31.64% 6
Surrey +40 6 £262 -9.66% 5
Kent +18 5 £150 -62.50% 3
SLA
England

For the 6 months to 29 October 2020, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for SLA.

1 36 (35.29%) Active Directory
2 34 (33.33%) Microsoft
3 31 (30.39%) Windows
4 27 (26.47%) ITIL
5 24 (23.53%) Telecoms
6 23 (22.55%) VMware
6 23 (22.55%) Agile Software Development
7 22 (21.57%) DevOps
8 21 (20.59%) VMware Infrastructure
9 19 (18.63%) Finance
9 19 (18.63%) Service Management
10 18 (17.65%) Problem Management
11 16 (15.69%) Degree
11 16 (15.69%) Security Cleared
12 15 (14.71%) Incident Management
12 15 (14.71%) Linux
12 15 (14.71%) Problem-Solving
13 14 (13.73%) Unix
13 14 (13.73%) DNS
14 13 (12.75%) ITSM
14 13 (12.75%) PowerShell
14 13 (12.75%) Project Delivery
14 13 (12.75%) ServiceNow
15 12 (11.76%) Management Information System
15 12 (11.76%) Cisco
16 11 (10.78%) SQL
16 11 (10.78%) Microsoft Office
16 11 (10.78%) Analytical Skills
16 11 (10.78%) Patch Management
17 10 (9.80%) Office 365

SLA
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (8.82%) IIS
2 7 (6.86%) Apache
2 7 (6.86%) SharePoint
3 6 (5.88%) nginx
4 3 (2.94%) Skype for Business
5 1 (0.98%) Apache Spark
5 1 (0.98%) CMS
5 1 (0.98%) MS Exchange
5 1 (0.98%) Tomcat
Applications
1 11 (10.78%) Microsoft Office
2 9 (8.82%) Microsoft Excel
3 6 (5.88%) MS Visio
4 2 (1.96%) Microsoft PowerPoint
5 1 (0.98%) Microsoft Project
Business Applications
1 5 (4.90%) Remedy ITSM
2 3 (2.94%) Magento
3 2 (1.96%) NetSuite
4 1 (0.98%) Oracle EBS R12
4 1 (0.98%) Oracle ERP
4 1 (0.98%) Oracle iSupplier
Cloud Services
1 10 (9.80%) Office 365
2 9 (8.82%) Azure
2 9 (8.82%) Cloud Computing
3 5 (4.90%) AWS
4 4 (3.92%) Azure Active Directory
4 4 (3.92%) GitHub
4 4 (3.92%) IaaS
5 3 (2.94%) Amazon EKS
5 3 (2.94%) Logic Apps
5 3 (2.94%) OneDrive
5 3 (2.94%) Power Platform
5 3 (2.94%) PowerApps
6 1 (0.98%) GCP
6 1 (0.98%) PaaS
6 1 (0.98%) SaaS
Communications & Networking
1 14 (13.73%) DNS
2 10 (9.80%) DHCP
3 9 (8.82%) DMZ
4 7 (6.86%) Firewall
4 7 (6.86%) Radio Access Network
5 6 (5.88%) Wi-Fi
6 5 (4.90%) 2G
6 5 (4.90%) 3G
6 5 (4.90%) 4G
6 5 (4.90%) Skype
6 5 (4.90%) SSL
7 4 (3.92%) Cisco ASA
7 4 (3.92%) Cisco Nexus
7 4 (3.92%) VSAN
8 2 (1.96%) TCP/IP
8 2 (1.96%) VoIP
9 1 (0.98%) LAN
9 1 (0.98%) PSTN
9 1 (0.98%) SAN
9 1 (0.98%) WAN
Database & Business Intelligence
1 4 (3.92%) MySQL
1 4 (3.92%) Relational Database
2 3 (2.94%) Power BI
2 3 (2.94%) Redis
2 3 (2.94%) SQL Server
3 2 (1.96%) Oracle Reports
4 1 (0.98%) Apache Cassandra
4 1 (0.98%) Big Data
4 1 (0.98%) Hadoop
4 1 (0.98%) Oracle Database
4 1 (0.98%) Oracle Exadata
4 1 (0.98%) PostgreSQL
4 1 (0.98%) RDBMS
4 1 (0.98%) SAP BW
4 1 (0.98%) SAP Data Services
4 1 (0.98%) SQL Server 2012
Development Applications
1 4 (3.92%) Git (software)
1 4 (3.92%) Sonatype Nexus
2 3 (2.94%) Bitbucket
2 3 (2.94%) GitLab
2 3 (2.94%) Terragrunt
3 1 (0.98%) JIRA
3 1 (0.98%) Subversion
General
1 24 (23.53%) Telecoms
2 19 (18.63%) Finance
3 8 (7.84%) Retail
4 5 (4.90%) Public Sector
5 4 (3.92%) Electronics
5 4 (3.92%) Manufacturing
6 3 (2.94%) Marketing
7 2 (1.96%) Financial Institution
7 2 (1.96%) Legal
8 1 (0.98%) Back Office
8 1 (0.98%) Banking
8 1 (0.98%) Billing
8 1 (0.98%) Front Office
8 1 (0.98%) Mandarin Language
Job Titles
1 12 (11.76%) Support Engineer
2 11 (10.78%) Analyst
3 10 (9.80%) 1st Line Support
3 10 (9.80%) Cloud Engineer
4 9 (8.82%) Administrator
5 8 (7.84%) Wintel Engineer
6 7 (6.86%) VMware Engineer
7 6 (5.88%) Infrastructure Engineer
7 6 (5.88%) Wintel Support
8 5 (4.90%) IT Support
8 5 (4.90%) Linux Engineer
8 5 (4.90%) Operations Support Engineer
8 5 (4.90%) Service Analyst
8 5 (4.90%) Support Analyst
8 5 (4.90%) Technical Support
8 5 (4.90%) Wintel Support Engineer
9 4 (3.92%) 2nd Line Support
9 4 (3.92%) Incident Manager
9 4 (3.92%) Major Incident Manager
9 4 (3.92%) VMware Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 4 (3.92%) Middleware
2 3 (2.94%) LAMP
2 3 (2.94%) LEMP Stack
2 3 (2.94%) Node.js
3 2 (1.96%) .NET
4 1 (0.98%) ASP.NET
4 1 (0.98%) LDAP
4 1 (0.98%) Natural Language Processing
4 1 (0.98%) Oracle GoldenGate
4 1 (0.98%) REST
4 1 (0.98%) SOAP
4 1 (0.98%) Spring
Miscellaneous
1 12 (11.76%) Management Information System
2 11 (10.78%) Analytical Skills
3 8 (7.84%) Data Centre
4 6 (5.88%) Digital Signage
5 4 (3.92%) User Experience
6 3 (2.94%) Enterprise Software
6 3 (2.94%) Linux Command Line
6 3 (2.94%) Public Cloud
7 2 (1.96%) Analytical Mindset
7 2 (1.96%) Fat Client
7 2 (1.96%) Hedge funds
7 2 (1.96%) Life Science
7 2 (1.96%) Smartphone
7 2 (1.96%) Thin Client
8 1 (0.98%) Algorithms
8 1 (0.98%) e-Health
8 1 (0.98%) iSeries
8 1 (0.98%) NHS
8 1 (0.98%) RSA SecurID
8 1 (0.98%) Video Conferencing
Operating Systems
1 31 (30.39%) Windows
2 15 (14.71%) Linux
3 14 (13.73%) Unix
4 9 (8.82%) Solaris
4 9 (8.82%) Ubuntu
5 7 (6.86%) Windows 10
5 7 (6.86%) Windows Server
6 6 (5.88%) Apple iOS
6 6 (5.88%) CentOS
7 3 (2.94%) Windows 7
7 3 (2.94%) Windows Server 2003
7 3 (2.94%) Windows Server 2012
8 2 (1.96%) Red Hat Enterprise Linux
9 1 (0.98%) Oracle Linux
9 1 (0.98%) Windows 8
Processes & Methodologies
1 27 (26.47%) ITIL
2 23 (22.55%) Agile Software Development
3 22 (21.57%) DevOps
4 19 (18.63%) Service Management
5 18 (17.65%) Problem Management
6 15 (14.71%) Incident Management
6 15 (14.71%) Problem-Solving
7 13 (12.75%) ITSM
7 13 (12.75%) Project Delivery
8 11 (10.78%) Patch Management
9 10 (9.80%) Proactive Monitoring
9 10 (9.80%) Scrum
9 10 (9.80%) Ticket Management
10 9 (8.82%) Information Security
10 9 (8.82%) Technology Roadmap
11 8 (7.84%) Change Management
11 8 (7.84%) Converged Infrastructure
12 7 (6.86%) CRM
12 7 (6.86%) Migration
12 7 (6.86%) Risk Management
Programming Languages
1 13 (12.75%) PowerShell
2 11 (10.78%) SQL
3 10 (9.80%) C
4 9 (8.82%) Python
5 6 (5.88%) PHP
6 5 (4.90%) Perl
7 4 (3.92%) Bash Shell
8 3 (2.94%) Java
8 3 (2.94%) Ruby
9 2 (1.96%) Shell Script
10 1 (0.98%) C#
10 1 (0.98%) C++
10 1 (0.98%) PL/SQL
10 1 (0.98%) R
10 1 (0.98%) T-SQL
10 1 (0.98%) VB.NET
Qualifications
1 16 (15.69%) Degree
1 16 (15.69%) Security Cleared
2 9 (8.82%) SC Cleared
3 6 (5.88%) DV Cleared
4 3 (2.94%) DBS Check
4 3 (2.94%) MCP
5 2 (1.96%) ITIL Certification
5 2 (1.96%) Microsoft Certification
6 1 (0.98%) A+ Certification
6 1 (0.98%) CAPM
6 1 (0.98%) Computer Science Degree
6 1 (0.98%) ITIL Foundation Certificate
6 1 (0.98%) Network+ Certification
6 1 (0.98%) PhD
6 1 (0.98%) PMI Certification
Quality Assurance & Compliance
1 6 (5.88%) QA
2 2 (1.96%) GDPR
2 2 (1.96%) ISO 9001
2 2 (1.96%) PCI DSS
3 1 (0.98%) ISO/IEC 20000
3 1 (0.98%) ISO/IEC 27001
3 1 (0.98%) PMO
3 1 (0.98%) Sarbanes-Oxley
System Software
1 36 (35.29%) Active Directory
2 21 (20.59%) VMware Infrastructure
3 10 (9.80%) Firmware
4 9 (8.82%) Docker
4 9 (8.82%) VMware NSX
5 5 (4.90%) Virtual Machines
6 4 (3.92%) VMware ESXi
7 2 (1.96%) Hyper-V
8 1 (0.98%) Oracle RAC
8 1 (0.98%) vSphere
Systems Management
1 9 (8.82%) Single Sign-On
2 8 (7.84%) Kubernetes
2 8 (7.84%) vRealize
3 7 (6.86%) Microsoft Intune
4 6 (5.88%) Ansible
4 6 (5.88%) SCCM
5 4 (3.92%) Puppet
5 4 (3.92%) vCenter Server
6 3 (2.94%) Terraform
7 1 (0.98%) Cisco Prime
7 1 (0.98%) Control-M
7 1 (0.98%) Data Guard
7 1 (0.98%) Enterprise Manager Cloud Control
7 1 (0.98%) Oracle RMAN
7 1 (0.98%) SCOM
7 1 (0.98%) WSUS
Vendors
1 34 (33.33%) Microsoft
2 23 (22.55%) VMware
3 13 (12.75%) ServiceNow
4 12 (11.76%) Cisco
5 10 (9.80%) Citrix
6 9 (8.82%) Splunk
7 8 (7.84%) Dell
8 7 (6.86%) Oracle
8 7 (6.86%) Remedy
8 7 (6.86%) SAP
9 6 (5.88%) Juniper
10 4 (3.92%) BMC
10 4 (3.92%) CA
10 4 (3.92%) Fortinet
10 4 (3.92%) Veeam
11 3 (2.94%) Computacenter
11 3 (2.94%) Huawei
11 3 (2.94%) Progress
12 2 (1.96%) Red Hat
13 1 (0.98%) CODA