SLA Contracts in the South East

Service Level Agreement (SLA)
England > South East

The table below provides summary statistics for contract job vacancies advertised in the South East requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 72 70 67
Rank change year-on-year -2 -3 +8
Contract jobs citing SLA 90 154 193
As % of all contract jobs advertised in the South East 2.99% 2.77% 3.33%
As % of the Quality Assurance & Compliance category 17.58% 18.55% 21.78%
Number of daily rates quoted 64 72 115
10th Percentile £155 £148 £146
25th Percentile £181 £198 £165
Median daily rate (50th Percentile) £250 £285 £235
Median % change year-on-year -12.28% +21.28% -18.97%
75th Percentile £578 £449 £438
90th Percentile £620 £550 £490
England median daily rate £250 £330 £298
% change year-on-year -24.24% +10.92% -15.00%
Number of hourly rates quoted 11 11 14
10th Percentile £24.18 £11.80 £16.43
25th Percentile £24.42 £13.00 £18.25
Median hourly rate £24.66 £18.00 £18.50
Median % change year-on-year +37.00% -2.70% +12.12%
75th Percentile £25.08 £30.00 £19.88
90th Percentile £65.62 £32.50 £20.35
England median hourly rate £22.27 £14.60 £18.50
% change year-on-year +52.53% -21.08% +12.12%

All Quality Assurance and Compliance Skills
South East

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the South East.

Contract vacancies with a requirement for quality assurance or compliance skills 512 830 886
As % of all contract IT jobs advertised in the South East 17.01% 14.93% 15.27%
Number of daily rates quoted 305 435 563
10th Percentile £200 £232 £200
25th Percentile £363 £361 £350
Median daily rate (50th Percentile) £500 £475 £475
Median % change year-on-year +5.26% - -
75th Percentile £600 £575 £575
90th Percentile £650 £638 £700
England median daily rate £513 £525 £525
% change year-on-year -2.38% - -
Number of hourly rates quoted 32 65 43
10th Percentile £21.32 £10.82 £18.25
25th Percentile £24.66 £15.38 £19.00
Median hourly rate £46.30 £27.50 £31.00
Median % change year-on-year +68.36% -11.29% +47.44%
75th Percentile £62.24 £48.75 £51.94
90th Percentile £77.27 £65.00 £67.50
England median hourly rate £34.75 £22.34 £41.50
% change year-on-year +55.55% -46.17% +50.91%

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing SLA in the South East.

Daily rate trend for SLA in the South East

SLA
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing SLA in the South East over the 6 months to 1 May 2025.

Daily rate histogram for SLA in the South East

SLA
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing SLA in the South East.

Hourly rate trend for SLA in the South East

SLA
Hourly Rate Histogram in the South East

Hourly rate distribution of jobs citing SLA in the South East over the 6 months to 1 May 2025.

Hourly rate histogram for SLA in the South East

SLA
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South East region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hampshire +31 37 £250 -47.37% 18
Thames Valley -23 24 £250 - 39
Surrey +19 18 £163 -59.25% 10
Berkshire -24 12 £440 +54.39% 25
Buckinghamshire +8 8 £425 +88.89% 8
Kent +11 6 £592 -7.18% 3
Oxfordshire +1 4 £250 +45.71% 15
East Sussex - 3 £275 - 3
West Sussex +5 2 £195 -61.00% 4
SLA
England

SLA
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.33%) SharePoint
2 1 (1.11%) Microsoft Exchange
Applications
1 6 (6.67%) Microsoft Office
2 3 (3.33%) Microsoft Excel
3 1 (1.11%) AutoCAD
Business Applications
1 1 (1.11%) Remedy ITSM
Cloud Services
1 19 (21.11%) Azure
2 6 (6.67%) AWS
2 6 (6.67%) IaaS
2 6 (6.67%) Microsoft 365
3 3 (3.33%) PaaS
4 2 (2.22%) Dynamics 365
4 2 (2.22%) Entra ID
5 1 (1.11%) SaaS
Communications & Networking
1 10 (11.11%) LAN
2 8 (8.89%) Firewall
3 6 (6.67%) Cisco Firepower
3 6 (6.67%) DHCP
3 6 (6.67%) DNS
3 6 (6.67%) SAN
4 5 (5.56%) Cisco IOS
4 5 (5.56%) Cisco ISE
4 5 (5.56%) Junos
5 3 (3.33%) Fibre Channel
5 3 (3.33%) VPN
6 1 (1.11%) BGP
6 1 (1.11%) Broadband
6 1 (1.11%) Intrusion Detection
6 1 (1.11%) IPv6
6 1 (1.11%) ISUP
6 1 (1.11%) MPLS
6 1 (1.11%) OSPF
6 1 (1.11%) VoIP
6 1 (1.11%) Wi-Fi
Database & Business Intelligence
1 3 (3.33%) SQL Server
General
1 40 (44.44%) Social Skills
2 17 (18.89%) Analytical Skills
3 10 (11.11%) Finance
4 8 (8.89%) Telecoms
5 6 (6.67%) Public Sector
6 5 (5.56%) Retail
7 4 (4.44%) Banking
8 2 (2.22%) Aerospace
8 2 (2.22%) Automotive
8 2 (2.22%) Law
8 2 (2.22%) Legal
8 2 (2.22%) Military
8 2 (2.22%) Organisational Skills
9 1 (1.11%) Manufacturing
9 1 (1.11%) Police
Job Titles
1 16 (17.78%) Analyst
2 15 (16.67%) Support Engineer
3 11 (12.22%) Network Engineer
4 10 (11.11%) Communications Engineer
4 10 (11.11%) Server Engineer
5 7 (7.78%) Infrastructure Engineer
5 7 (7.78%) Server Support
5 7 (7.78%) Server Support Engineer
6 6 (6.67%) Azure Engineer
6 6 (6.67%) Azure Infrastructure Engineer
6 6 (6.67%) Service Analyst
6 6 (6.67%) Service Desk Analyst
6 6 (6.67%) VMware Engineer
6 6 (6.67%) VMware Infrastructure Engineer
7 5 (5.56%) Break Fix Engineer
7 5 (5.56%) Senior
8 4 (4.44%) DV Cleared Network Engineer
8 4 (4.44%) IT Analyst
8 4 (4.44%) IT Engineer
8 4 (4.44%) SC Cleared Network Engineer
Libraries, Frameworks & Software Standards
1 1 (1.11%) EDI
Miscellaneous
1 13 (14.44%) Data Centre
2 7 (7.78%) Driving Licence
2 7 (7.78%) Smartphone
3 2 (2.22%) Analytical Mindset
3 2 (2.22%) CSOC
3 2 (2.22%) Cyber Threat
3 2 (2.22%) Onboarding
3 2 (2.22%) Security Operations Centre
4 1 (1.11%) Management Information System
Operating Systems
1 22 (24.44%) Windows
2 12 (13.33%) Windows 10
3 1 (1.11%) Windows Server
Processes & Methodologies
1 28 (31.11%) ITIL
2 25 (27.78%) Problem-Solving
3 19 (21.11%) Customer Service
4 16 (17.78%) Customer Requirements
5 11 (12.22%) Agile
5 11 (12.22%) Preventative Maintenance
5 11 (12.22%) Service Delivery
6 10 (11.11%) Break/Fix
6 10 (11.11%) Continuous Improvement
7 9 (10.00%) Cybersecurity
8 8 (8.89%) Time Management
9 7 (7.78%) Customer Experience
9 7 (7.78%) Infrastructure Engineering
10 6 (6.67%) Infrastructure as Code
10 6 (6.67%) Security Patching
11 5 (5.56%) Asset Management
11 5 (5.56%) DevOps
11 5 (5.56%) Disaster Recovery
11 5 (5.56%) Load Balancing
11 5 (5.56%) Process Improvement
Programming Languages
1 5 (5.56%) Python
1 5 (5.56%) VB
2 3 (3.33%) PowerShell
2 3 (3.33%) SQL
Qualifications
1 42 (46.67%) Security Cleared
2 33 (36.67%) SC Cleared
3 11 (12.22%) DV Cleared
4 6 (6.67%) ITIL Certification
5 2 (2.22%) Dell Certification
6 1 (1.11%) CCIE
6 1 (1.11%) Cisco Certification
6 1 (1.11%) Degree
Quality Assurance & Compliance
1 7 (7.78%) QA
2 1 (1.11%) Cyber Essentials
2 1 (1.11%) ISO/IEC 27001
System Software
1 14 (15.56%) Active Directory
2 6 (6.67%) DFS Replication
2 6 (6.67%) VMware Infrastructure
2 6 (6.67%) vSphere
Systems Management
1 7 (7.78%) SCCM
2 6 (6.67%) FortiGate
3 5 (5.56%) Ansible
3 5 (5.56%) Terraform
4 2 (2.22%) Microsoft Intune
5 1 (1.11%) SCOM
Vendors
1 19 (21.11%) Microsoft
2 16 (17.78%) Dell
2 16 (17.78%) HP
3 14 (15.56%) IBM
4 13 (14.44%) Google
5 11 (12.22%) ServiceNow
6 10 (11.11%) Cisco
7 6 (6.67%) VMware
8 5 (5.56%) Citrix
8 5 (5.56%) F5
8 5 (5.56%) Juniper
9 3 (3.33%) Oracle
10 1 (1.11%) BMC
10 1 (1.11%) Epicor
10 1 (1.11%) Fortinet
10 1 (1.11%) JD Edwards
10 1 (1.11%) Remedy
10 1 (1.11%) Salesforce
10 1 (1.11%) SAP
10 1 (1.11%) SolarWinds