The following table provides summary statistics for contract job vacancies advertised in Leeds with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 76 75 33
Rank change year-on-year -1 -42  
Contract jobs citing Service Management 16 35 83
As % of all contract IT jobs advertised in Leeds 1.45% 2.34% 5.43%
As % of the Processes & Methodologies category 1.65% 2.63% 6.26%
Number of daily rates quoted 11 22 74
Median daily rate £430 £350 £323
Median daily rate % change year-on-year +22.85% +8.52%  
90% offered a daily rate of more than £420 £314 £225
10% offered a daily rate of more than £475 £461 £475
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 3 2 0
Median hourly rate £12.00 £14.00 -
Median hourly rate % change year-on-year -14.28% -  
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leeds with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Leeds
Contract job vacancies with a requirement for process and methodology skills 971 1329 1326
As % of all contract IT job vacancies advertised in Leeds 88.11% 88.72% 86.78%
Number of daily rates quoted 656 943 985
Median daily rate £405 £425 £356
Median daily rate % change year-on-year -4.70% +19.38%  
90% offered a daily rate of more than £315 £320 £275
10% offered a daily rate of more than £535 £565 £515
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 10 12 21
Median hourly rate £15.25 £14.50 £17.50
Median hourly rate % change year-on-year +5.17% -17.14%  
90% offered a hourly rate of more than £12.00 £10.20 £9.35
10% offered a hourly rate of more than £28.27 £170.00 £175.00
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Management
Job Vacancy Trend in Leeds

The job posting trend of jobs advertised in Leeds citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Leeds

Service Management
Contractor Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Leeds.

Contractor daily rate trend for Service Management in Leeds

Service Management
Contractor Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Leeds.

Contractor hourly rate trend for Service Management in Leeds

Service Management
Contractor Hourly Rate Histogram in Leeds

The hourly rate distribution of IT jobs citing Service Management in Leeds over the 3 months to 27 June 2017.

Contractor hourly rate histogram for Service Management in Leeds

For the 6 months to 27 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Leeds region with a requirement for Service Management.

1 14 (46.67%) ITIL
2 13 (43.33%) Finance
3 8 (26.67%) Microsoft
3 8 (26.67%) Active Directory
3 8 (26.67%) Agile Software Development
4 7 (23.33%) ITSM
4 7 (23.33%) DevOps
5 6 (20.00%) Stakeholder Management
5 6 (20.00%) TDD
5 6 (20.00%) Test Automation
6 5 (16.67%) Jenkins
6 5 (16.67%) Service Design
7 4 (13.33%) zSecure
7 4 (13.33%) Open Source
7 4 (13.33%) Waterfall
7 4 (13.33%) BDD
7 4 (13.33%) Process Improvement
7 4 (13.33%) ACF2
7 4 (13.33%) VMware Infrastructure
7 4 (13.33%) QA
7 4 (13.33%) Banking
7 4 (13.33%) Migration
7 4 (13.33%) Supplier Management
7 4 (13.33%) VMware
7 4 (13.33%) RACF
7 4 (13.33%) Project Management
7 4 (13.33%) Mainframe
7 4 (13.33%) MS Exchange
7 4 (13.33%) Web Services
7 4 (13.33%) Java

Service Management
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (13.33%) MS Exchange
1 4 (13.33%) SharePoint
2 3 (10.00%) Exchange Server 2010
3 2 (6.67%) Confluence
4 1 (3.33%) IIS
4 1 (3.33%) SharePoint Server
Applications
1 1 (3.33%) Microsoft Excel
Business Applications
1 1 (3.33%) Dynamics CRM
Cloud Services
1 3 (10.00%) SaaS
2 2 (6.67%) Azure Active Directory
2 2 (6.67%) IaaS
2 2 (6.67%) Microsoft Azure
2 2 (6.67%) PaaS
3 1 (3.33%) Cloud Computing
3 1 (3.33%) GitHub
3 1 (3.33%) Mimecast
Communications & Networking
1 3 (10.00%) DNS
1 3 (10.00%) Firewall
1 3 (10.00%) Intrusion Detection
1 3 (10.00%) SNMP
2 1 (3.33%) DHCP
2 1 (3.33%) Internet
Database & Business Intelligence
1 2 (6.67%) Big Data
2 1 (3.33%) SQL Server
Development Applications
1 5 (16.67%) Jenkins
2 3 (10.00%) JIRA
3 2 (6.67%) FitNesse
3 2 (6.67%) Git (software)
3 2 (6.67%) JUnit
3 2 (6.67%) NUnit
3 2 (6.67%) Selenium
4 1 (3.33%) Cucumber
4 1 (3.33%) Hudson
4 1 (3.33%) JIRA Agile
General
1 13 (43.33%) Finance
2 4 (13.33%) Banking
3 3 (10.00%) Telecoms
4 1 (3.33%) Multimedia
Job Titles
1 6 (20.00%) Analyst
1 6 (20.00%) Consultant
2 3 (10.00%) Information Analyst
2 3 (10.00%) Information Security Analyst
2 3 (10.00%) Mainframe Specialist
2 3 (10.00%) Security Analyst
2 3 (10.00%) Technical Specialist
2 3 (10.00%) Tester
3 2 (6.67%) Azure Consultant
3 2 (6.67%) Azure Infrastructure Lead
3 2 (6.67%) Infrastructure Consultant
3 2 (6.67%) IT Manager
3 2 (6.67%) QA Engineer
3 2 (6.67%) QA Tester
3 2 (6.67%) RACF Specialist
3 2 (6.67%) Senior QA Engineer
3 2 (6.67%) Senior QA Tester
3 2 (6.67%) Service Analyst
3 2 (6.67%) Service Manager
3 2 (6.67%) Software Engineer
Libraries, Frameworks & Software Standards
1 4 (13.33%) Web Services
2 2 (6.67%) Apache CXF
2 2 (6.67%) REST
2 2 (6.67%) RESTful
2 2 (6.67%) SOAP
Miscellaneous
1 4 (13.33%) Mainframe
2 3 (10.00%) Analytical Skills
2 3 (10.00%) Management Information System
3 2 (6.67%) Data Centre
3 2 (6.67%) Hybrid Cloud
3 2 (6.67%) User Experience
4 1 (3.33%) CMDB
4 1 (3.33%) Mobile App
Operating Systems
1 3 (10.00%) Windows
2 2 (6.67%) Android
2 2 (6.67%) Apple iOS
2 2 (6.67%) Windows XP
3 1 (3.33%) Windows Server
Processes & Methodologies
1 14 (46.67%) ITIL
2 8 (26.67%) Agile Software Development
3 7 (23.33%) DevOps
3 7 (23.33%) ITSM
4 6 (20.00%) Stakeholder Management
4 6 (20.00%) TDD
4 6 (20.00%) Test Automation
5 5 (16.67%) Service Design
6 4 (13.33%) BDD
6 4 (13.33%) Migration
6 4 (13.33%) Open Source
6 4 (13.33%) Process Improvement
6 4 (13.33%) Project Management
6 4 (13.33%) Supplier Management
6 4 (13.33%) Waterfall
7 3 (10.00%) Change Management
7 3 (10.00%) Information Security
7 3 (10.00%) Quality Management
7 3 (10.00%) Risk Assessment
7 3 (10.00%) Service Delivery
Programming Languages
1 4 (13.33%) Java
2 2 (6.67%) Apple Swift
2 2 (6.67%) Objective-C
3 1 (3.33%) ABAP
Qualifications
1 3 (10.00%) CCNA
1 3 (10.00%) Cisco Certification
1 3 (10.00%) ITIL Certification
2 2 (6.67%) ISEB
3 1 (3.33%) CTC Cleared
3 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 4 (13.33%) QA
2 2 (6.67%) SLA
System Software
1 8 (26.67%) Active Directory
2 4 (13.33%) ACF2
2 4 (13.33%) RACF
2 4 (13.33%) VMware Infrastructure
3 3 (10.00%) vSphere
Systems Management
1 4 (13.33%) zSecure
2 3 (10.00%) WMI
Vendors
1 8 (26.67%) Microsoft
2 4 (13.33%) VMware
3 3 (10.00%) Cisco
4 1 (3.33%) BMC
4 1 (3.33%) SAP
4 1 (3.33%) ServiceNow