Service Management Contracts in Leeds

Service Management
West Yorkshire > Leeds

The table below provides summary statistics for contract job vacancies advertised in Leeds requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 26 31 62
Rank change year-on-year +5 +31 +12
Contract jobs citing Service Management 35 36 30
As % of all contract jobs advertised in Leeds 7.46% 4.52% 2.27%
As % of the Processes & Methodologies category 8.10% 5.22% 2.49%
Number of daily rates quoted 15 26 22
10th Percentile £228 £466 £400
25th Percentile £278 £513 £411
Median daily rate (50th Percentile) £425 £550 £500
Median % change year-on-year -22.73% +10.00% +14.29%
75th Percentile £488 - £575
90th Percentile £560 £625 £588
West Yorkshire median daily rate £425 £550 £500
% change year-on-year -22.73% +10.00% +14.29%
Number of hourly rates quoted 0 3 1
Median hourly rate - £12.53 £17.24
Median % change year-on-year - -27.32% -37.31%
West Yorkshire median hourly rate £22.14 £12.53 £17.24
% change year-on-year +76.70% -27.32% -37.31%

All Process and Methodology Skills
Leeds

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Leeds.

Contract vacancies with a requirement for process or methodology skills 432 689 1,203
As % of all contract IT jobs advertised in Leeds 92.11% 86.56% 90.93%
Number of daily rates quoted 282 419 867
10th Percentile £263 £300 £389
25th Percentile £350 £413 £463
Median daily rate (50th Percentile) £469 £500 £540
Median % change year-on-year -6.25% -7.41% +8.00%
75th Percentile £550 £587 £619
90th Percentile £638 £670 £700
West Yorkshire median daily rate £475 £500 £525
% change year-on-year -5.00% -4.76% +5.00%
Number of hourly rates quoted 10 24 12
10th Percentile £17.08 £11.75 £12.38
25th Percentile £31.54 £12.15 £16.87
Median hourly rate £41.00 £12.30 £58.25
Median % change year-on-year +233.33% -78.88% +158.37%
75th Percentile £98.08 £12.53 £70.00
90th Percentile £102.00 £14.82 -
West Yorkshire median hourly rate £27.50 £12.53 £25.25
% change year-on-year +119.47% -50.38% +40.28%

Service Management
Job Vacancy Trend in Leeds

Job postings citing Service Management as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Service Management in Leeds

Service Management
Contractor Daily Rate Trend in Leeds

3-month moving average daily rate quoted in jobs citing Service Management in Leeds.

Daily rate trend for Service Management in Leeds

Service Management
Daily Rate Histogram in Leeds

Daily rate distribution for jobs citing Service Management in Leeds over the 6 months to 2 May 2025.

Daily rate histogram for Service Management in Leeds

Service Management
Contractor Hourly Rate Trend in Leeds

3-month moving average hourly rates quoted in jobs citing Service Management in Leeds.

Hourly rate trend for Service Management in Leeds

Service Management
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.86%) Microsoft Exchange
Applications
1 15 (42.86%) Microsoft Office
2 1 (2.86%) Microsoft Excel
Cloud Services
1 14 (40.00%) Microsoft 365
2 13 (37.14%) Entra ID
Communications & Networking
1 1 (2.86%) Wireless
General
1 22 (62.86%) Social Skills
2 15 (42.86%) Retail
3 13 (37.14%) Inclusion and Diversity
4 4 (11.43%) Telecoms
5 3 (8.57%) Analytical Skills
6 1 (2.86%) Banking
6 1 (2.86%) Documentation Skills
6 1 (2.86%) Finance
6 1 (2.86%) Legal
6 1 (2.86%) Manufacturing
6 1 (2.86%) Public Sector
Job Titles
1 13 (37.14%) Support Manager
2 12 (34.29%) 1st Line Support
3 9 (25.71%) IT Manager
4 8 (22.86%) 1st Line Support Manager
4 8 (22.86%) IT Support
4 8 (22.86%) IT Support Manager
4 8 (22.86%) Service Manager
5 5 (14.29%) Contracts Manager
5 5 (14.29%) Support Assistant
6 2 (5.71%) 2nd Line Engineer
6 2 (5.71%) 2nd Line Support
6 2 (5.71%) 2nd Line Support Engineer
6 2 (5.71%) Architect
6 2 (5.71%) Support Engineer
7 1 (2.86%) 2nd Line Desktop Support Engineer
7 1 (2.86%) DevOps Developer
7 1 (2.86%) Mobile Engineer
7 1 (2.86%) ServiceNow Administrator
7 1 (2.86%) ServiceNow Architect
7 1 (2.86%) ServiceNow Specialist
Libraries, Frameworks & Software Standards
1 1 (2.86%) REST
1 1 (2.86%) SOAP
Miscellaneous
1 14 (40.00%) Smartphone
2 13 (37.14%) iPhone
3 2 (5.71%) CMDB
4 1 (2.86%) Data Centre
4 1 (2.86%) Legacy Systems
4 1 (2.86%) Mainframe
4 1 (2.86%) Management Information System
4 1 (2.86%) Replication
Operating Systems
1 13 (37.14%) Mac OS
2 2 (5.71%) Windows
3 1 (2.86%) HPUX
3 1 (2.86%) Linux
3 1 (2.86%) Red Hat Enterprise Linux
3 1 (2.86%) Solaris
Processes & Methodologies
1 29 (82.86%) ITIL
2 26 (74.29%) ITSM
3 24 (68.57%) Customer Service
4 19 (54.29%) Incident Management
5 13 (37.14%) Mobile Device Management
6 7 (20.00%) Continuous Improvement
7 6 (17.14%) Problem-Solving
7 6 (17.14%) Stakeholder Management
8 5 (14.29%) SIAM
9 4 (11.43%) Change Management
9 4 (11.43%) Service Delivery
10 3 (8.57%) Project Management
10 3 (8.57%) Stakeholder Engagement
11 2 (5.71%) DevOps
11 2 (5.71%) Major Incident Management
11 2 (5.71%) Problem Management
11 2 (5.71%) Requirements Gathering
12 1 (2.86%) Business Case
12 1 (2.86%) Data Sharing
12 1 (2.86%) Requirements Workshops
Qualifications
1 2 (5.71%) ITIL Foundation Certificate
1 2 (5.71%) SC Cleared
1 2 (5.71%) Security Cleared
2 1 (2.86%) Degree
Quality Assurance & Compliance
1 1 (2.86%) PMO
1 1 (2.86%) QA
System Software
1 14 (40.00%) Active Directory
Systems Management
1 13 (37.14%) Jamf Pro
Vendors
1 24 (68.57%) ServiceNow
2 14 (40.00%) Microsoft
3 13 (37.14%) Apple
4 1 (2.86%) BMC
4 1 (2.86%) IBM
4 1 (2.86%) Sun
4 1 (2.86%) Unisys