The following table provides summary statistics for contract job vacancies advertised in Leeds with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 76 76 39
Rank change year-on-year 0 -37  
Contract jobs citing Service Management 13 19 57
As % of all contract IT jobs advertised in Leeds 1.28% 1.32% 4.84%
As % of the Processes & Methodologies category 1.49% 1.54% 5.56%
Number of daily rates quoted 8 14 47
Median daily rate £410 £513 £320
Median daily rate % change year-on-year -20.00% +60.15%  
90% offered a daily rate of more than £319 £429 £220
10% offered a daily rate of more than £458 £575 £475
UK excluding London median daily rate £410 £397 £358
% change year-on-year +3.27% +11.04%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £15.90 £14.00 £13.35
% change year-on-year +13.57% +4.86%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leeds with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Leeds
Contract job vacancies with a requirement for process and methodology skills 870 1233 1026
As % of all contract IT job vacancies advertised in Leeds 85.71% 85.68% 87.10%
Number of daily rates quoted 592 874 686
Median daily rate £400 £413 £375
Median daily rate % change year-on-year -3.03% +10.00%  
90% offered a daily rate of more than £300 £310 £260
10% offered a daily rate of more than £550 £600 £475
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 4 19 17
Median hourly rate £39.00 £13.00 £18.00
Median hourly rate % change year-on-year +200.00% -27.77%  
90% offered a hourly rate of more than £13.00 £10.20 £12.94
10% offered a hourly rate of more than £40.00 £18.78 £35.00
UK excluding London median hourly rate £35.75 £38.00 £30.00
% change year-on-year -5.92% +26.66%  

Service Management
Job Vacancy Trend in Leeds

The job posting trend of jobs advertised in Leeds citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Leeds

Service Management
Contractor Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Leeds.

Contractor daily rate trend for Service Management in Leeds

Service Management
Contractor Daily Rate Histogram in Leeds

The daily rate distribution of IT jobs citing Service Management in Leeds over the 3 months to 30 March 2017.

Contractor daily rate histogram for Service Management in Leeds

Service Management
Contractor Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Leeds.

Contractor hourly rate trend for Service Management in Leeds

For the 6 months to 30 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Leeds region with a requirement for Service Management.

1 15 (51.72%) Finance
2 9 (31.03%) ITIL
3 7 (24.14%) Change Management
4 6 (20.69%) ITSM
4 6 (20.69%) Mainframe
5 5 (17.24%) Project Management
5 5 (17.24%) Agile Software Development
5 5 (17.24%) ITIL V3
6 4 (13.79%) ACF2
6 4 (13.79%) Business Analysis
6 4 (13.79%) Incident Management
6 4 (13.79%) Problem Management
6 4 (13.79%) TDD
6 4 (13.79%) Banking
6 4 (13.79%) Service Delivery
6 4 (13.79%) RACF
6 4 (13.79%) Windows
6 4 (13.79%) Java
6 4 (13.79%) Web Services
6 4 (13.79%) DevOps
6 4 (13.79%) zSecure
6 4 (13.79%) Service Design
7 3 (10.34%) Data Centre
7 3 (10.34%) Jenkins
7 3 (10.34%) Continuous Improvement
8 2 (6.90%) Process Improvement
8 2 (6.90%) Waterfall
8 2 (6.90%) BDD
8 2 (6.90%) Android
8 2 (6.90%) iSeries

Service Management
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) Confluence
Applications
1 2 (6.90%) MS Office
2 1 (3.45%) MS Excel
Cloud Services
1 1 (3.45%) Cloud Computing
1 1 (3.45%) GitHub
1 1 (3.45%) Office 365
1 1 (3.45%) SaaS
Communications & Networking
1 2 (6.90%) FTP
2 1 (3.45%) DNS
2 1 (3.45%) Intranet
Database & Business Intelligence
1 2 (6.90%) Big Data
Development Applications
1 3 (10.34%) Jenkins
2 2 (6.90%) FitNesse
2 2 (6.90%) Git (software)
2 2 (6.90%) JIRA
2 2 (6.90%) JUnit
2 2 (6.90%) NUnit
2 2 (6.90%) Selenium
3 1 (3.45%) Cucumber
3 1 (3.45%) Hudson
General
1 15 (51.72%) Finance
2 4 (13.79%) Banking
3 2 (6.90%) Law
3 2 (6.90%) Telecoms
Job Titles
1 5 (17.24%) Analyst
1 5 (17.24%) Technical Specialist
2 3 (10.34%) Developer
2 3 (10.34%) Mainframe Specialist
2 3 (10.34%) Service Manager
3 2 (6.90%) Architect
3 2 (6.90%) Change Analyst
3 2 (6.90%) Consultant
3 2 (6.90%) Incident Analyst
3 2 (6.90%) Incident and Problem Analyst
3 2 (6.90%) Infrastructure Specialist
3 2 (6.90%) IT Analyst
3 2 (6.90%) Major Incident Analyst
3 2 (6.90%) Problem Analyst
3 2 (6.90%) RACF Specialist
3 2 (6.90%) Service Analyst
3 2 (6.90%) Software Engineer
3 2 (6.90%) Technical Developer
4 1 (3.45%) Automation Tester
4 1 (3.45%) ITSM Consultant
Libraries, Frameworks & Software Standards
1 4 (13.79%) Web Services
2 2 (6.90%) Apache CXF
2 2 (6.90%) ISPF
2 2 (6.90%) REST
2 2 (6.90%) RESTful
2 2 (6.90%) SOAP
Miscellaneous
1 6 (20.69%) Mainframe
2 3 (10.34%) Data Centre
3 2 (6.90%) iSeries
3 2 (6.90%) Tandem
3 2 (6.90%) User Experience
3 2 (6.90%) Virtual Team
4 1 (3.45%) Analytical Skills
4 1 (3.45%) Mobile App
Operating Systems
1 4 (13.79%) Windows
2 2 (6.90%) Android
2 2 (6.90%) Apple iOS
2 2 (6.90%) Unix
3 1 (3.45%) Windows 7
Processes & Methodologies
1 9 (31.03%) ITIL
2 7 (24.14%) Change Management
3 6 (20.69%) ITSM
4 5 (17.24%) Agile Software Development
4 5 (17.24%) ITIL V3
4 5 (17.24%) Project Management
5 4 (13.79%) Business Analysis
5 4 (13.79%) DevOps
5 4 (13.79%) Incident Management
5 4 (13.79%) Problem Management
5 4 (13.79%) Service Delivery
5 4 (13.79%) Service Design
5 4 (13.79%) TDD
6 3 (10.34%) Continuous Improvement
7 2 (6.90%) BDD
7 2 (6.90%) Build Automation
7 2 (6.90%) Process Improvement
7 2 (6.90%) Product Management
7 2 (6.90%) Test Automation
7 2 (6.90%) Waterfall
Programming Languages
1 4 (13.79%) Java
2 2 (6.90%) Apple Swift
2 2 (6.90%) JCL
2 2 (6.90%) Objective-C
3 1 (3.45%) ABAP
Qualifications
1 1 (3.45%) CTC Cleared
1 1 (3.45%) Degree
1 1 (3.45%) Security Cleared
Quality Assurance & Compliance
1 2 (6.90%) QA
System Software
1 4 (13.79%) ACF2
1 4 (13.79%) RACF
2 2 (6.90%) Active Directory
2 2 (6.90%) Time Sharing Option
Systems Management
1 4 (13.79%) zSecure
2 1 (3.45%) Graphite
2 1 (3.45%) Opsview
2 1 (3.45%) SCCM
Vendors
1 2 (6.90%) IBM
1 2 (6.90%) Oracle
2 1 (3.45%) BMC
2 1 (3.45%) Microsoft
2 1 (3.45%) SAP
2 1 (3.45%) ServiceNow