Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Leeds with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 101 81 42
Rank change year-on-year -20 -39 -11
Contract jobs citing Service Management 31 64 132
As % of all contract IT jobs advertised in Leeds 1.39% 2.47% 4.06%
As % of the Processes & Methodologies category 1.61% 2.82% 4.66%
Number of daily rates quoted 19 41 128
Leeds median daily rate £425 £350 £333
Median daily rate % change year-on-year +21.43% +5.26% +31.68%
10th Percentile £383 £260 £175
90th Percentile £503 £588 £550
West Yorkshire median daily rate £425 £350 £340
% change year-on-year +21.43% +2.94% +13.33%
Number of hourly rates quoted 5 4 7
Leeds median hourly rate £20.50 £14.50 £15.50
Median hourly rate % change year-on-year +41.38% -6.45% -3.13%
10th Percentile £12.00 £13.20 £14.80
90th Percentile £24.05 £15.19 £15.75
West Yorkshire median hourly rate £10.75 £14.50 £15.00
% change year-on-year -25.86% -3.33% -6.25%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Contract vacancies with a requirement for process or methodology skills 1925 2273 2832
As % of all contract IT jobs advertised in Leeds 86.01% 87.79% 87.06%
Number of daily rates quoted 1374 1536 1988
Leeds median daily rate £410 £400 £380
Median daily rate % change year-on-year +2.50% +5.26% +8.57%
10th Percentile £275 £282 £263
90th Percentile £550 £563 £550
West Yorkshire median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 27 36 66
Leeds median hourly rate £20.50 £13.50 £14.30
Median hourly rate % change year-on-year +51.85% -5.58% +5.91%
10th Percentile £13.35 £10.20 £8.94
90th Percentile £40.00 £31.50 £39.75
West Yorkshire median hourly rate £15.50 £14.50 £15.00
% change year-on-year +6.90% -3.33% +3.45%

Service Management
Job Vacancy Trend in Leeds

Job postings citing Service Management as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Management in Leeds

Service Management
Contractor Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Leeds.

Contractor daily rate trend for Service Management in Leeds

Service Management
Contractor Daily Rate Histogram in Leeds

The daily rate distribution of IT jobs citing Service Management in Leeds over the 6 months to 20 November 2017.

Contractor daily rate histogram for Service Management in Leeds

Service Management
Contractor Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Leeds.

Contractor hourly rate trend for Service Management in Leeds

Service Management
Contractor Hourly Rate Histogram in Leeds

The hourly rate distribution of IT jobs citing Service Management in Leeds over the 6 months to 20 November 2017.

Contractor hourly rate histogram for Service Management in Leeds

For the 6 months to 20 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Leeds region with a requirement for Service Management.

1 12 (38.71%) ITIL
1 12 (38.71%) Active Directory
2 9 (29.03%) Microsoft
3 8 (25.81%) Change Control
4 7 (22.58%) DevOps
4 7 (22.58%) Stakeholder Management
4 7 (22.58%) Agile Software Development
5 6 (19.35%) VMware
5 6 (19.35%) Service Delivery
5 6 (19.35%) SharePoint
5 6 (19.35%) VMware Infrastructure
6 5 (16.13%) Incident Management
6 5 (16.13%) ServiceNow
6 5 (16.13%) User Stories
6 5 (16.13%) MS Exchange
6 5 (16.13%) Project Management
6 5 (16.13%) Change Management
6 5 (16.13%) Telecoms
6 5 (16.13%) Finance
6 5 (16.13%) Management Information System
6 5 (16.13%) Asset Management
7 4 (12.90%) Intrusion Detection
7 4 (12.90%) Risk Assessment
7 4 (12.90%) Information Security
7 4 (12.90%) Firewall
7 4 (12.90%) ITSM
7 4 (12.90%) Cisco
7 4 (12.90%) Cisco Certification
7 4 (12.90%) CCNA
7 4 (12.90%) SNMP

Service Management
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (19.35%) SharePoint
2 5 (16.13%) MS Exchange
3 4 (12.90%) Exchange Server 2010
4 1 (3.23%) Confluence
4 1 (3.23%) IIS
4 1 (3.23%) SharePoint Server
Applications
1 2 (6.45%) Microsoft Excel
Cloud Services
1 4 (12.90%) SaaS
2 2 (6.45%) Azure Active Directory
2 2 (6.45%) IaaS
2 2 (6.45%) Microsoft Azure
2 2 (6.45%) PaaS
3 1 (3.23%) Mimecast
3 1 (3.23%) Slack
Communications & Networking
1 4 (12.90%) Firewall
1 4 (12.90%) Intrusion Detection
1 4 (12.90%) SNMP
2 3 (9.68%) DNS
3 2 (6.45%) Intranet
4 1 (3.23%) DHCP
4 1 (3.23%) SAN
4 1 (3.23%) SMS
4 1 (3.23%) VLAN
Database & Business Intelligence
1 1 (3.23%) SQL Server
Development Applications
1 3 (9.68%) JIRA
2 1 (3.23%) Burp Suite
2 1 (3.23%) Git (software)
2 1 (3.23%) HP UFT
2 1 (3.23%) Jenkins
2 1 (3.23%) JMeter
2 1 (3.23%) LoadRunner
General
1 5 (16.13%) Finance
1 5 (16.13%) Telecoms
2 2 (6.45%) Publishing
Job Titles
1 8 (25.81%) Analyst
2 6 (19.35%) Consultant
3 4 (12.90%) Delivery Manager
3 4 (12.90%) Information Analyst
3 4 (12.90%) Information Security Analyst
3 4 (12.90%) Product Manager
3 4 (12.90%) Security Analyst
3 4 (12.90%) Senior Manager
3 4 (12.90%) Senior Product Manager
3 4 (12.90%) Service Manager
4 3 (9.68%) Digital Product Manager
4 3 (9.68%) Management Consultant
4 3 (9.68%) Service Management Officer
4 3 (9.68%) Services Delivery Manager
4 3 (9.68%) Support Officer
5 2 (6.45%) Azure Consultant
5 2 (6.45%) Azure Infrastructure Lead
5 2 (6.45%) ITIL Implementation Manager
5 2 (6.45%) ITIL Service Delivery Manager
5 2 (6.45%) Project Manager
Libraries, Frameworks & Software Standards
1 1 (3.23%) REST
1 1 (3.23%) Velocity
1 1 (3.23%) Web Services
Miscellaneous
1 5 (16.13%) Management Information System
2 3 (9.68%) Analytical Skills
2 3 (9.68%) Minimum Viable Product
3 2 (6.45%) Data Centre
3 2 (6.45%) Hybrid Cloud
4 1 (3.23%) NHS
4 1 (3.23%) User Experience
Operating Systems
1 4 (12.90%) Windows
2 2 (6.45%) Windows Server
2 2 (6.45%) Windows XP
Processes & Methodologies
1 12 (38.71%) ITIL
2 8 (25.81%) Change Control
3 7 (22.58%) Agile Software Development
3 7 (22.58%) DevOps
3 7 (22.58%) Stakeholder Management
4 6 (19.35%) Service Delivery
5 5 (16.13%) Asset Management
5 5 (16.13%) Change Management
5 5 (16.13%) Incident Management
5 5 (16.13%) Project Management
5 5 (16.13%) User Stories
6 4 (12.90%) Information Security
6 4 (12.90%) ITSM
6 4 (12.90%) Mobile Device Management
6 4 (12.90%) Proactive Monitoring
6 4 (12.90%) Risk Assessment
7 3 (9.68%) Stakeholder Engagement
7 3 (9.68%) Supplier Management
8 2 (6.45%) Business Analysis
8 2 (6.45%) TOGAF
Qualifications
1 4 (12.90%) CCNA
1 4 (12.90%) Cisco Certification
2 2 (6.45%) ITIL Certification
3 1 (3.23%) APMG
3 1 (3.23%) Degree
3 1 (3.23%) Master's Degree
3 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 2 (6.45%) SLA
2 1 (3.23%) WCAG
System Software
1 12 (38.71%) Active Directory
2 6 (19.35%) VMware Infrastructure
3 4 (12.90%) vSphere
4 1 (3.23%) Hyper-V
Systems Management
1 4 (12.90%) WMI
2 1 (3.23%) Nessus
Vendors
1 9 (29.03%) Microsoft
2 6 (19.35%) VMware
3 5 (16.13%) ServiceNow
4 4 (12.90%) Cisco
5 1 (3.23%) SAP